TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort

I have stayed at the resort numerous times and have always enjoyed my stay. Unfortunately this last time was not so good. The evening entertainment in the Derwent is always great but it was closed due to a private function. Giving an alternative in the Carlton which does not have the same ambience therefore not many people attended. This has put me off returning to the resort I’m afraid

Lovely hotel. Lots to do

The 165 years old Victoria Hotel is so beautiful, so big and still so functional premise that we were really impressed. It is true that need flooring and little room renovation but I can only congratulate with the owner and management how good is maintained. The ladies at the reception are fantastic, so patient and helpful. The swimming pools are fantastic and big sizes, good for long swimming and the other for families with kids with a separate little corner for babies. The jacuzzi is a good size, good bubbles (I like a stronger water jet but was ok). Steaming really good and hot sauna lovely. The breakfast was very good and simple, basic very well cooked fried eggs, beans, plum tomatoes sauce, hash brown potatoes a little dry, scrambled eggs and sausages to improve. But the waiters were offering fresh made poached, boiled or scrambled eggs to be served at your table and fresh croissants too. We loved the other station with a very good yogurt, prunes on syrup, fantastic fresh fruit salad, cerries on syrup, sliced almonds, apple or grapes juices. There are 2 hot drinks machines quite good, but for my italian taste the coffee was a little weak. We found the service around the restaurant breakfast spotless, especially the lovely Ukrainian Pavel (not sure about the spelling) was making every single one so welcome and attentive to anyone needs, also the sweet Sara was very caring. There are so many activities going on especially for senior that really enjoy the hotel a lot.

We enjoyed our stay even though it was just 2 nights stay

The hotel was filthy, the bed was really uncomfortable, the food was discusting, the receptionist was rude, we definitely wont be going back!