Name: Staycity Aparthotels Edinburgh West End
Address: 11 Brandfield Street, Fountainbridge, Edinburgh, Scotland, United Kingdom, Edinburgh, Scotland, GB
Price range: $203–$690 per night
Rating: 8.6

What guests think

At Staycity Aparthotels Edinburgh West End, guests praise the walkable, quiet location and spacious, well-equipped apartments, while noting friendly staff alongside recurring maintenance and temperature issues, occasional hot water problems, and some dated or worn fixtures.

Apartments are frequently described as clean and comfortable, though reports of mildew, damp smells, and worn bathrooms appear in several reviews. In-room kitchens and laundry are valued for self-catering, while some guests mention extra costs for parking and late checkout. Overall, expect a practical base with strong transport links and occasional maintenance or comfort trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site parking is available, including secure underground options, though some guests found access confusing, noted pigeons in the car park, and mentioned extra fees. No other facilities are consistently mentioned across reviews.

Related guest reviews

10

Marie

Jun 20, 2024

·

Stayed 2 nights

Parking was little confusing as person than explained everything didn’t make clear and maintenance was going on

10

Susan

Jun 22, 2023

·

Stayed 2 nights

Convenient location. Very clean and well appointed apartment. Excellent if, like us, you prefer self catering to staying in a hotel. Secure underground parking. We drove down from further north so somewhere safe to keep our car was essential. Also very easy to find whether travelling by car or public transport.

10

Sophie

Sep 7, 2023

·

Stayed 7 nights

Check in was easy. Our flight arrived at 7am and we were able to lock our luggage away until our room was ready. We were party of 5 adults. Apartment was spacious and clean and modern. Only item we needed more of was toilet paper which we easily got asking at front desk. Staff were nice and helpful with any questions we had. Location great…easy walk to restaurants and 15-20 minute walk to the castle. We would stay here again.

10

Jennifer

Jun 27, 2023

·

Stayed 2 nights

Holidaying from Australia. Washing machine was a highlight Clean facilities Secure parking Walking distance to almost everything Bus service close by

8

David

May 7, 2023

·

Stayed 3 nights

Good location for conference centre - parking convenient but beware pigeons

8

Ian

Jun 11, 2025

·

Stayed 2 nights

Clean, and in a great location with a 15 - 20 minute stroll to main attractions. I used this as a base when taking part in the Edinburgh Half Marathon and the location was great for strolling to the start area. The apartment itself is very well furnished with everything expected from a self catering apartment for up to a week. Despite being central Edinburgh it is still relatively expensive and additional fees for parking or late checkout bump the overall cost even more. The apartment itself was baking hot due to what I think was underfloor heating in the corridor and there is no option within the apartment to change the thermostat setting. Additionally the small freezer section in my apartment was completely over-iced and the door could not close as the catch was broken. It needs defrosting and in this current state is totally unusable which wasn't a problem for a 2 night stay, but would be an issue if staying longer.

10

mark

May 14, 2023

·

Stayed 2 nights

nice apartment, stayed several times, group floor was easy, useful parking

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Cleanliness

Many guests found apartments clean, while several report issues such as mildew or mold in showers, damp smells, and occasional smoke or odor in rooms. Housekeeping during shorter stays is minimal unless requested.

Related guest reviews

6

Ada

Nov 26, 2024

·

Stayed 5 nights

Having the kitchen and separate bathroom is convenient when staying for more than 2 nights. However, the kitchen counter in our room is damaged and the freezer door doesn’t close properly. Also no housekeeping unless you stay for 7 nights or more. Nice to have own washing machine even though it takes forever to do one load. It’s a bit far to the Princess Street and still need to walk to bus stations so, not convenient for people who have difficulty walking. We however, walked everywhere within the city without issues.

8

Santiago

Sep 1, 2025

·

Stayed 2 nights

Very convenient location. Large apartment. Initially i was put on a unit with a strong smoking odor. But upon complaining i was moved to another, no complains with the second

8

Jason

Sep 11, 2023

·

Stayed 2 nights

Overall the stay was a good standard. However, the shower leaked water which had damaged the base boards and kitchen floor. There was also a smell of damp in the shower.

4

Saranya

Jun 8, 2024

·

Stayed 4 nights

This property is not suitable for families! The queen bed they provided is double bed attached and they keep split. The bathroom has molds and they do not have basic amenities like cleaning liquid , washing detergent.

10

Saroj

May 27, 2025

·

Stayed 3 nights

Good location. Nice clean apartment.

10

Angel

Oct 3, 2025

·

Stayed 3 nights

Enjoyed our stay. Very clean and well located apartment.

8

Marianela

Dec 26, 2023

·

Stayed 3 nights

The location of this property is great-it is close to bus lines and the train station (Haymarket). The property itself is not the newest or the cleanest but it works. You get a small apartment with plenty of room to move around.

6

Michele

Aug 25, 2025

·

Stayed 3 nights

Property is in need of refurbishment (linoleum peeling up in bathroom and missing large chunk of kitchen countertop). Lighting is very poor and not placed where you can see in a mirror. Mold in shower. Bed like concrete.

8

Rocco

Feb 5, 2024

·

Stayed 16 nights

Nice and cozy flat with all the utilities we need. The location is excellent, and it takes only 15-20 mins walk to the city centre. We stayed for 2 weeks but there’s no house keeping service as arranged, not until we checked with the reception staff, but they are really nice and helpful. We appreciated their prompt actions.

6

Rodney

Jul 4, 2025

·

Stayed 3 nights

Friendly staff. Clean area convenient for walking or taking the bus. The bathroom had some water damage and the hot water didn't last long. Some damage on the counter tops that was covered with tape. Bed was not very comfortable. Other than those few things, nice property, safe area, clean unit, friendly staff.

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Rooms

Units are generally spacious, quiet and well equipped for self-catering, but several reviews cite poor temperature control and no air conditioning, dim lighting, and mixed bed comfort. A few guests also reported limited hot water.

Related guest reviews

8

Santiago

Sep 1, 2025

·

Stayed 2 nights

Very convenient location. Large apartment. Initially i was put on a unit with a strong smoking odor. But upon complaining i was moved to another, no complains with the second

8

Vinicius

Apr 4, 2023

·

Stayed 4 nights

Very, very quiet! Sleeping is no problem at all. Some appliances and electronics were very dated.

8

Marta

Sep 14, 2025

·

Stayed 1 night

Great friendly service and the apartment was prepared for as arranged. Very comfortable, quiet andcwell equipped. Good location and easy to get to.

6

Domonique

Dec 23, 2022

·

Stayed 19,345 nights

I did not have hot water for my entire stay. The first night I did not have heat as well. I notified the staff the following morning. The heat was fixed, but the water was not. I was traveling with a toddler who I could not bathe because the water was ice cold. The room also did not look like the pictures. There was carpet that was dirty and ripped in the living area/kitchen. I also did not receive any additional amenities (shampoo, conditioner, water, etc) except dish soap and a sponge. The rest of the apartment was clean and the hotel was located near public transportation which was convenient.

10

John

Mar 27, 2023

·

Stayed 4 nights

Excellent stay, apartment was good size, great location and all new and clean. The check in was via QR code and v simple and a whatsapp available for any issues. The area was v quiet, bed v comfortable.

6

Michele

Aug 25, 2025

·

Stayed 3 nights

Property is in need of refurbishment (linoleum peeling up in bathroom and missing large chunk of kitchen countertop). Lighting is very poor and not placed where you can see in a mirror. Mold in shower. Bed like concrete.

8

Ian

Jun 11, 2025

·

Stayed 2 nights

Clean, and in a great location with a 15 - 20 minute stroll to main attractions. I used this as a base when taking part in the Edinburgh Half Marathon and the location was great for strolling to the start area. The apartment itself is very well furnished with everything expected from a self catering apartment for up to a week. Despite being central Edinburgh it is still relatively expensive and additional fees for parking or late checkout bump the overall cost even more. The apartment itself was baking hot due to what I think was underfloor heating in the corridor and there is no option within the apartment to change the thermostat setting. Additionally the small freezer section in my apartment was completely over-iced and the door could not close as the catch was broken. It needs defrosting and in this current state is totally unusable which wasn't a problem for a 2 night stay, but would be an issue if staying longer.

6

Rodney

Jul 4, 2025

·

Stayed 3 nights

Friendly staff. Clean area convenient for walking or taking the bus. The bathroom had some water damage and the hot water didn't last long. Some damage on the counter tops that was covered with tape. Bed was not very comfortable. Other than those few things, nice property, safe area, clean unit, friendly staff.

8

Yvette

Sep 18, 2025

·

Stayed 8 nights

I love the staycity branch. I did not like that they didnt have Air conditioning in Edinburgh. It gets hot in a crowded room and the fans did not help. The staff was helpful. They were all amazing. After staying in Dublin at a higher end Staycity, this was a bit of a let down. Dublin had breakfast, and a bar that closed at midnight. In Edinburgh you are on your own. This is not a wheelchair safe space. The shower for handicapped is outdated. If tou can't walk, tou can't shower. Overall I loved my room, but it was not a good fit for my family.

8

Kuldeep

Sep 3, 2023

·

Stayed 3 nights

The bed is a small and bathroom gate lock is not working.

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Service

Staff are widely described as friendly, helpful and accommodating, with occasional upgrades and prompt assistance. However, a few guests experienced unhelpful responses or rigid policies.

Related guest reviews

10

Yvette

Apr 24, 2023

·

Stayed 4 nights

Staff very helpful and friendly. We were unexpectedly upgraded when we arrived which was a lovely surprise. Apartment was an excellent size, lovely and warm and clean. Beds were comfy. Would definitely recommend and stay again.

10

John Paul

Jul 9, 2025

·

Stayed 3 nights

Amazing! great space for my family including entertainment space for people to pop in and see us. Clean, convenient with very helpful and polite reception desk personnel. Would definitely go back!

8

Marta

Sep 14, 2025

·

Stayed 1 night

Great friendly service and the apartment was prepared for as arranged. Very comfortable, quiet andcwell equipped. Good location and easy to get to.

10

Karin

Aug 9, 2025

·

Stayed 1 night

Awesome staff. Quiet.

10

Tina

Jun 11, 2024

·

Stayed 1 night

The staff were very helpful and friendly and upgraded our room for us. Within walking distance to princes street and safe to walk around in the evening too. Comfortable place will definitely book again.

10

lin

Jun 6, 2024

·

Stayed 3 nights

I loved the staff.they were so helpful.

4

chakshu

Aug 5, 2025

·

Stayed 3 nights

Well, there are no stoppers on the doors. Once you open the door it closes and it makes a very loud sound ,so if someone goes to use the restroom at night, the other people lose their sleep .I paid close to $500 for this room there were only two sets of towels. I had to go down to get more towels. I have stayed in stay city hotels in London Heidelberg. This stay was the worst.The staff was not obnoxious, but not friendly either. I made the reservation and my flight was canceled. I asked for the refund they refused to pay me citing some hotel policy. I have not seen anyone in any industry that swallows your money and do not provide the services. It’s like the surgeon charging you for gallbladder removal and does not remove the gallbladder. Something needs to be done about this horrible business practice the grand theft of these companies. people trying to accumulate money by stealing lying and cheating, and there is no control over this industry.

10

Timothy

Feb 13, 2023

·

Stayed 2 nights

Very friendly welcome. Easy to use. Happy to help when required. Apartment was clean and had everything needed. Short walk to city centre. Ideal for what we needed. Would stay again

10

Brenda

Jun 8, 2024

·

Stayed 2 nights

Staff were so lovely! accommodations had everything we needed.

8

Yvette

Sep 18, 2025

·

Stayed 8 nights

I love the staycity branch. I did not like that they didnt have Air conditioning in Edinburgh. It gets hot in a crowded room and the fans did not help. The staff was helpful. They were all amazing. After staying in Dublin at a higher end Staycity, this was a bit of a let down. Dublin had breakfast, and a bar that closed at midnight. In Edinburgh you are on your own. This is not a wheelchair safe space. The shower for handicapped is outdated. If tou can't walk, tou can't shower. Overall I loved my room, but it was not a good fit for my family.

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Location

Location is convenient for walking, typically 15–20 minutes to the Royal Mile and Princes Street, with easy access to Haymarket, trams and buses; several guests appreciated the quiet, safe feel. A few felt it was slightly far from the centre.

Related guest reviews

10

Kathryn

Aug 22, 2024

·

Stayed 4 nights

Staycity Apartments, Edinburgh was in an excellent location - within walking distance of the old town, two convenient supermarkets nearby, & close to a bus stop. Apartment was well appointed, clean, warm, and had a lovely home feel about it. Would highly recommend and stay there again.

8

Joel

Jun 2, 2025

·

Stayed 4 nights

Very spacious, 10 min walk from bus/tram station to get to the airport

6

Nick

Aug 9, 2025

·

Stayed 1 night

Just a bit too far out

10

Robert

Oct 10, 2025

·

Stayed 2 nights

Excellent! Close to everything!

8

David

Aug 8, 2025

·

Stayed 2 nights

Nice apartments, about 15-20 min walk to the Royal Mile.

8

Matthew

Oct 17, 2025

·

Stayed 4 nights

Great location

10

Jason

Oct 16, 2024

·

Stayed 7 nights

I highly recommend this property especially for extended stays in Edinburgh. Great location close to all the sites, the tram line, Haymarket and Waverley Stations but a little bit off the main road if you want some quiet. Great neighborhood with lots dining choices. Staff is very friendly and willing to help. I will return

10

Bethannie

Aug 12, 2024

·

Stayed 3 nights

Our stay was truly wonderful. The staff were all quite friendly and helpful and the included amenities made us feel as if we were at home. Our unit had everything we could have wanted, from included wifi to luxurious bed linens, a clothes washer/dryer, a fully-stocked kitchen with dishwasher (even including dishwasher tablets and washing-up liquid), large soaking bathtub with a rainfall shower head plus a handheld nozzle, and blackout curtains that were very welcome for the long days of June in Scotland. They even had umbrella rentals in the main lobby. It was our first time in Scotland and the staff offered plenty of assistance and advice. We were in town for just a handful of days for the Eras Tour but, thanks to our central location, we were able to see just about all of the sites we wanted to. We were a short walk to the Haymarket tram stop, multiple grocery stores, restaurants, cafes, and shops. A leisurely 20-minute walk east brought us to Edinburgh Castle and the Royal Mile, and the same distance in the opposite direction brought us to Scottish Gas Murrayfield Stadium. I have already started planning our next trip to Edinburgh and we will definitely be staying here again. I honestly cannot recommend Staycity Aparthotels in the West End enough.

10

Christina

Apr 14, 2025

·

Stayed 3 nights

Suited our needs well. Good, quiet, safe location. Shower excellent- washing up liquid and dishwasher tabs provided. Enjoyed shower gel and hand wash. Easy to get around on foot or via bus and Haymarket station close by.

10

Sameena

Apr 8, 2023

·

Stayed 3 nights

Location was great, able to walk to the castle, tesco, lots of restaurants. Was with older kids so we did walk alot.

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Dining

Not enough information in reviews.

Related guest reviews

10

Kathryn

Aug 22, 2024

·

Stayed 4 nights

Staycity Apartments, Edinburgh was in an excellent location - within walking distance of the old town, two convenient supermarkets nearby, & close to a bus stop. Apartment was well appointed, clean, warm, and had a lovely home feel about it. Would highly recommend and stay there again.

10

Clare

Aug 26, 2024

·

Stayed 3 nights

All exactly as anticipated. Very pricey due to it being the Edinburgh Festival but that is to be expected unfortunately. Overall it was well located and very spacious. It was great to have the kitchenette facilities which was handy for grabbing a quick breakfast before going out and viewing back to back shows and performances. It certainly ticked all our boxes!

10

Lily

Jul 12, 2023

·

Stayed 7 nights

This area is undergoing fast transition from industrial past to hip, gallery-, good cafe-, unique vegetarian restaurants area. 20 min walk to center and to great food and less touristy Bruntsfield area.

8

Ian

Jun 11, 2025

·

Stayed 2 nights

Clean, and in a great location with a 15 - 20 minute stroll to main attractions. I used this as a base when taking part in the Edinburgh Half Marathon and the location was great for strolling to the start area. The apartment itself is very well furnished with everything expected from a self catering apartment for up to a week. Despite being central Edinburgh it is still relatively expensive and additional fees for parking or late checkout bump the overall cost even more. The apartment itself was baking hot due to what I think was underfloor heating in the corridor and there is no option within the apartment to change the thermostat setting. Additionally the small freezer section in my apartment was completely over-iced and the door could not close as the catch was broken. It needs defrosting and in this current state is totally unusable which wasn't a problem for a 2 night stay, but would be an issue if staying longer.

8

Yvette

Sep 18, 2025

·

Stayed 8 nights

I love the staycity branch. I did not like that they didnt have Air conditioning in Edinburgh. It gets hot in a crowded room and the fans did not help. The staff was helpful. They were all amazing. After staying in Dublin at a higher end Staycity, this was a bit of a let down. Dublin had breakfast, and a bar that closed at midnight. In Edinburgh you are on your own. This is not a wheelchair safe space. The shower for handicapped is outdated. If tou can't walk, tou can't shower. Overall I loved my room, but it was not a good fit for my family.

10

Jason

Oct 16, 2024

·

Stayed 7 nights

I highly recommend this property especially for extended stays in Edinburgh. Great location close to all the sites, the tram line, Haymarket and Waverley Stations but a little bit off the main road if you want some quiet. Great neighborhood with lots dining choices. Staff is very friendly and willing to help. I will return

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AI-generated summary based on recent guest reviews

Month	Average price
January	$112
February	$119
March	$148
April	$191
May	$235
June	$261
July	$307
August	$413
September	$252
October	$218
November	$178
December	$197

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4 $359	5 $532
6 $220	7	8 $306	9 $245	10 $227	11 $279	12
13 $273	14 $526	15	16	17 $690	18 $276	19 $416
20 $237	21 $296	22 $492	23 $268	24 $289	25 $295	26 $376
27 $227	28 $239	29 $239	30 $287

Su	Mo	Tu	We	Th	Fr	Sa
				1 $210	2 $315	3 $293
4 $208	5 $234	6 $238	7 $238	8 $238	9 $295	10 $382
11 $209	12 $259	13 $203	14 $205	15 $228	16 $293	17 $295
18 $239	19 $214	20 $224	21 $227	22 $238	23 $316	24 $343
25 $239	26 $228	27 $238	28 $238	29 $239	30 $293	31 $354

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About this property

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What guests think

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