Is parking available at the property?

Yes, free valet parking is available on-site. However, parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available daily from 7:00 AM to noon for a fee of approximately USD 20 to 25 per person.

Does the property allow pets?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 8:00 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request but cannot be guaranteed.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including elevators and step-free entrances. However, specific features may vary, and it is recommended to contact the property for detailed information.

What is the location of the property in relation to key landmarks?

The property is located in Mexico City (Benito Juarez), just a 1-minute drive from the World Trade Center Mexico City and 5 minutes from the Angel of Independence Monument. It is approximately 3 miles from Paseo de la Reforma and 4.6 miles from Palacio de Bellas Artes.

Does the property have a swimming pool?

Yes, there is an outdoor heated pool available. Pool access is from 10:00 AM to 8:00 PM.

What are the policies regarding children staying at the property?

Children 18 years old and younger are not permitted at this property.

What are the policies for additional guests regarding extra beds or cribs?

The property does not provide extra beds or cribs, and children under 18 years are not allowed to stay.

Alia Inn Boutique WTC Hotel in Mexico City

Average nightly price at Alia Inn Boutique WTC by month, last 12 months (USD)
Month	Average price
January	US$97
February	US$101
March	US$106
April	US$97
May	US$106
June	US$144
July	US$105
August	US$102
September	US$108
October	US$132
November	US$102
December	US$87

What guests think

Travellers describe Alia Inn Boutique WTC as a small, modern hotel in a safe, quiet Nápoles location near the WTC, praised for friendly staff, clean comfortable rooms, and a popular rooftop terrace with pool, bar, and city views.

Guests like easy walking access to restaurants and cafes and quick, efficient check-in. Recurring downsides include a lukewarm hot tub, weekend rooftop parties or day passes that add noise and crowd the pool, limited parking hours or off-site parking, and the lack of in-room fridges or a gym. Some rooms can be noisy (near reception, street, or under the pool), though many stay quiet, especially interior rooms. Expect a clean, friendly, well-located base that suits WTC visitors and relaxed stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Guests love the rooftop terrace with pool, bar and restaurant. Common issues include a lukewarm hot tub, weekend pool parties/day passes that create noise and crowding, off-site parking with limited hours, and no gym; a few noted occasional pool closures or minor maintenance.

Related guest reviews

10

Guillermo

4 Jun 2023

·

Stayed 4 nights

Limpieza suprema, estado sobresaliente, solo faltaria un GYM o un acuerdo con un GYM en el area para poder ejercitar. La habitaciones mas econonomicas tiene una ventana pequenia, y no son muy amplias, pero suficientemente comodas para dormir.

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10

Anne Frederique

14 Oct 2025

·

Stayed 5 nights

Geat rooftop pool and bar (we are from Canada, we stayed in early October, it was 22° outside

8

Alexandra

21 Apr 2025

·

Stayed 9 nights

Nice oasis in Mexico City. It’s in a safe area, with food and necessities right by. We had an issue with our toilet the first day and the fixed it right away. Very clean, excellent facilities. The pool rooftop is lovely although it gets quite busy as people not staying at the hotel can come to book for the day. Other than that no complaints and would book again!

10

Susan

10 Nov 2024

·

Stayed 4 nights

Me gustó mucho el hotel, el personal femenino del restaurante muy servicial. Únicamente le falta un pequeño gym.

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8

Fernando

27 Oct 2025

·

Stayed 1 night

The hot tub wasn’t really hot. It was luke warm at best.

8

José

4 Nov 2024

·

Stayed 1 night

El carril de nado no está climatizado, por lo que es imposible entrar en meses donde hace frío. También le hace falta mantenimiento porque el escalón para bajar al carril de nado está roto y es peligroso

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4

Sandra Bustínzar

10 Apr 2025

·

Stayed 1 night

The hotel is nice, but there are a few things future guests should be aware of. The hotel is adults-only, which was not very clearly stated when we booked. I was traveling with my teenage daughter, and although they allowed us to stay, we were not allowed to use the common areas—ironically, the main reason we chose this hotel in the first place. When I raised this concern, the receptionist compared the policy to that of not allowing dogs in the common areas. I found that comparison both inaccurate and offensive—kids are not dogs. Another inconvenience was that access to the parking lot closes after 10 PM. We left the car there and asked for a taxi number. However, instead of giving us the number, the staff insisted they would call a taxi themselves, which wasn’t very practical and left us with little flexibility. The place itself is nice, but these issues made the experience less enjoyable than it could have been. I’d recommend clearer communication around the adults-only policy and more practical options for guests arriving after 10 PM.

8

David

5 Aug 2025

·

Stayed 8 nights

The hotel has been remodelled very nicely. The room and ensuite were great. I chose an internal room to avoid any possible traffic noise and it was very peaceful. The rooftop restaurant and small pool were great. Some small loose tiles in the pool need fixing (very minor issue). Alex the security guard was a pleasure to meet and very helpful. I speak reasonable Spanish but he has excellent English so is a real asset to the hotel. My only complaint was noisy guests at 1:30am in reception on a Saturday night. The noise echoed around the hotel. I complained to reception who apologised but didn’t stop them. Grrr! The hotel location is great. Clean and safe area for walks, parks, and many restaurant options. The WTC is close and has more restaurants, supermarket, cinema, and the Mirador rooftop for fantastic views across the city. Oh and on Sunday a market takes over an entire street very nearby. It’s fascinating to walk through and get a taste of local life, food and products.

6

Pablo

31 Jan 2025

·

Stayed 2 nights

Hotel is clean, comfortable and well located Two not so positives; Parking accesible from 8am to 10pm only, after hours you have to park in the street, under surveillance but not in parking. Photos of the room in the site do not reflect accurately the space and furniture provided. I selected a room with a sofa and I ended in a room with two chairs. Staff indicated accountability with “marketing team”

10

Alison

18 Sept 2025

·

Stayed 3 nights

Hotel is modern and clean with the rooftop bar very convenient! Friendly staff and very accommodating. Only thing is the hot tub wasn’t hot enough 💧😊 and it’s unfortunate that there is no in-room fridge. We’ll be back- muchas gracias 🙏

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Cleanliness

Reviews repeatedly praise very clean rooms and well-kept spaces. There are a few reports of housekeeping lapses (e.g., hair on linens, missed restocking, items left behind).

Related guest reviews

10

imelda

24 Nov 2023

·

Stayed 4 nights

Todo EXELENTE excepto la última noche de nuestra estancia, encontré unas tijeras chiquitas en mi cama y una toalla usada atrás de la silla. Se lo dije a la persona del lobby y dijo que le preguntaría a la persona de servicio.

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10

Robert

9 Nov 2025

·

Stayed 7 nights

Amazing location, friendly staff and wonderfully clean room.

10

GUILLERMO GUTIERREZ

28 Sept 2025

·

Stayed 1 night

Todo excelente, buena ubicación, excelente trato y limpieza excepcional.

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4

MARTHA

21 Jan 2024

·

Stayed 1 night

Tuve una muy mala experiencia con la limpieza. Las sábanas y almohadas estaba llenas de pelo, lo cual indicaba que no las cambiaron. Lo notificamos a recepción, pero ya no se pudo hacer nada ya que el personal de limpieza ya no estaba en sitio. No regresaría a este lugar.

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10

Claudia

3 Nov 2025

·

Stayed 9 nights

The hotel is lovely, clean and comfortable. The staff are very friendly and helpful. You can walk to many great restaurants in under 10 minutes. If you don't feel like going anywhere, they have a lovely rooftop patio menu that will satisfy many, even vegans. There is a pharmacy right across the street, so convenient for grabbing essentials if you travel with just a carry-on—a great coffee shop around the corner for your morning coffee, and walking and exploring.

10

Dario

1 Dec 2025

·

Stayed 1 night

La habitación estaba impecable y el trato de los colaboradores bastante amable

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10

lulu

26 Nov 2025

·

Stayed 2 nights

La habitación muy limpia con todo lo necesario para una estadía agradable, el personal muy atento, las instalaciones en general limpio y acogedor.

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10

Angel

28 Sept 2025

·

Stayed 5 nights

Hotel was very clean and in a safe, walkable neighborhood. Great coffee shops and many food options all around. The complimentary Starbucks coffee in the room was delicious.

10

David

10 Nov 2025

·

Stayed 5 nights

Spotless room, friendly sraff

6

J Alfonso

31 Jan 2025

·

Stayed 3 nights

Puntos a favor: Ubicación, limpieza de la habitación, ambiente habitación, buen internet. Puntos en contra: Poco empatico y amable el personal de recepción, el WC muy estorbosa la puerta de acceso, muy pequeño. Pregunte por un check out más tarde, y sin haber dicho cuanto tiempo más necesitaba, la recepcionista se limito a decir no se puede. En fin solo necesitaba 20 min más pero no preguntan, había habitaciones disponibles pero justo por la falta de amabilidad y detalles, decidí cambiar de hotel y no reservar una noche más. Para los que viajamos de negocios, no es buena opción, el horario del restaurant es a partir de las 7 am y cierra a las 10 pm.

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Rooms

Rooms are modern, comfortable and generally quiet, with strong showers; some are small and lack a fridge. Noise can affect certain rooms (near reception, street-facing, or under the pool), and a few mentioned weak A/C.

Related guest reviews

10

Maria Del Pilar

5 Feb 2024

·

Stayed 2 nights

Nos tocó la habitación 101 muy cerca de Escaleras pero se escucha mucho el ruido del personal muy temprano azotan puertas en la planta baja y el tono de voz es fuerte por lo cual despierta uno demasiado temprano 6.40sm

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10

Joo-Ee

8 Jan 2025

·

Stayed 5 nights

I love the safe and quiet neighborhood. Our breakfast and beds were made to perfection every day. The highlight of our stay was that super strong and warm water pressure from the rain shower in our room…. It makes it so comfortable after a day outside of sightseeing. We look forward to our shower at the end of the day. Thank you for the awesome staff and beautiful boutique style hotel. We will be back!

8

Jose

17 Jun 2025

·

Stayed 2 nights

Habitscion un povo pequeña

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8

Justin

14 Nov 2023

·

Stayed 7 nights

Hot tub is not hot its warm which is not great in the morning or at night when i tried to use it. Its great during the hot days but thats it. Air conditioning in the room would not cool.the room below 24 degrees. No fridge in the room either. Other then that its a great place

10

Martha

21 Feb 2026

·

Stayed 1 night

Great customer service, fast check in, comfortable room. Walking distance to great restaurants.

10

nicole

18 Sept 2025

·

Stayed 2 nights

Excelente. Lo mejor es la ducha con agua bien caliente y buena presión. Muy relajante

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8

David

5 Aug 2025

·

Stayed 8 nights

The hotel has been remodelled very nicely. The room and ensuite were great. I chose an internal room to avoid any possible traffic noise and it was very peaceful. The rooftop restaurant and small pool were great. Some small loose tiles in the pool need fixing (very minor issue). Alex the security guard was a pleasure to meet and very helpful. I speak reasonable Spanish but he has excellent English so is a real asset to the hotel. My only complaint was noisy guests at 1:30am in reception on a Saturday night. The noise echoed around the hotel. I complained to reception who apologised but didn’t stop them. Grrr! The hotel location is great. Clean and safe area for walks, parks, and many restaurant options. The WTC is close and has more restaurants, supermarket, cinema, and the Mirador rooftop for fantastic views across the city. Oh and on Sunday a market takes over an entire street very nearby. It’s fascinating to walk through and get a taste of local life, food and products.

6

auberry

10 May 2025

·

Stayed 3 nights

Was put in a room directly under the pool and could hear the water sloshing the entire time we where there. Would have lived to move rooms but felt like an inconvenience.

10

Alison

18 Sept 2025

·

Stayed 3 nights

Hotel is modern and clean with the rooftop bar very convenient! Friendly staff and very accommodating. Only thing is the hot tub wasn’t hot enough 💧😊 and it’s unfortunate that there is no in-room fridge. We’ll be back- muchas gracias 🙏

8

David

20 Jun 2025

·

Stayed 5 nights

La ubicación es buena y la habitación está muy bien. El servicio de internet es excelente y el TV tiene la opción para conectarse a Netflix.

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Service

Service is consistently friendly and helpful, with quick check-in and attentive security. Some guests reported miscommunication or inflexibility at reception and occasional room-service errors.

Related guest reviews

8

Eric

2 Sept 2024

·

Stayed 4 nights

Nice hotel. Room service got our orders wrong each time. Other than that we enjoyed our stay.

10

Masahiro

23 Feb 2026

·

Stayed 5 nights

スタッフがとても親切。安全性も安心レベル。夜中でも警備員がいるのは小さなホテルとしては珍しい。

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10

Pietro

25 Jul 2025

·

Stayed 7 nights

Excelente seleccion, todo en su punto. Las atenciones del pesonal fenomenal, en especial Victoria y los chicos del restaurant. Definitivamente, un lugar para regresar y recomendar.

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10

nyrva patricia bautista

27 Aug 2025

·

Stayed 2 nights

All the crew was amazing, they are the best

10

Heaven

17 Dec 2024

·

Stayed 4 nights

Staff was so wonderful and the breakfast was amazing! Would highly recommend!

8

Miguel

18 Jul 2023

·

Stayed 1 night

El servicio del staff es excelente. En su mayoría son muy amables y cuando llegan a existir inconvenientes, te ofrecen una pronta solución. El problema es que muchos de los inconvenientes son por propia falta de comunicación entre el staff. Podrían mejorar su comunicación, ya que intentaron cobrarnos por algo que no consumimos.

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10

Martha

21 Feb 2026

·

Stayed 1 night

Great customer service, fast check in, comfortable room. Walking distance to great restaurants.

6

J Alfonso

31 Jan 2025

·

Stayed 3 nights

Puntos a favor: Ubicación, limpieza de la habitación, ambiente habitación, buen internet. Puntos en contra: Poco empatico y amable el personal de recepción, el WC muy estorbosa la puerta de acceso, muy pequeño. Pregunte por un check out más tarde, y sin haber dicho cuanto tiempo más necesitaba, la recepcionista se limito a decir no se puede. En fin solo necesitaba 20 min más pero no preguntan, había habitaciones disponibles pero justo por la falta de amabilidad y detalles, decidí cambiar de hotel y no reservar una noche más. Para los que viajamos de negocios, no es buena opción, el horario del restaurant es a partir de las 7 am y cierra a las 10 pm.

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10

Camilo

28 Dec 2024

·

Stayed 3 nights

Muy fácil y rápido, hice CHECK IN en línea en lo que me trasladaba del aeropuerto al hotel, llegué y había módulos de atención digitales me registré en la pantalla se leyó mi QR y listo habitación asignada

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10

Martha

24 Feb 2026

·

Stayed 1 night

Great customer service, location, good food and drinks at Alia’s restaurant and bar. On walking distance to good restaurants. Great experience. I will definitely stay here again.

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Location

Located in safe, quiet Nápoles near the World Trade Center, with many restaurants, cafes and shops within a short walk. Some felt it’s not close to the main tourist sights, though rideshares make getting around easy.

Related guest reviews

10

Manuel

1 Jul 2025

·

Stayed 9 nights

La transformación del edificio original en hotel boutique resultó más que adecuada y se realizó con acabados de primera en todas las áreas y una distribución conveniente para las necesidades actuales. Además, su ubicación en la Colonia Nápoles hace que te olvides de utilizar un auto para tu movilidad. Yo quedé satisfecho al cien por ciento.

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10

Leonel

6 Nov 2023

·

Stayed 5 nights

Great safe area to walk and near by restaurants

10

Robert

9 Nov 2025

·

Stayed 7 nights

Amazing location, friendly staff and wonderfully clean room.

10

Claudia

3 Nov 2025

·

Stayed 9 nights

The hotel is lovely, clean and comfortable. The staff are very friendly and helpful. You can walk to many great restaurants in under 10 minutes. If you don't feel like going anywhere, they have a lovely rooftop patio menu that will satisfy many, even vegans. There is a pharmacy right across the street, so convenient for grabbing essentials if you travel with just a carry-on—a great coffee shop around the corner for your morning coffee, and walking and exploring.

8

Jose

11 Nov 2025

·

Stayed 2 nights

Nice rooms and helpful staff. Location is not exactly ideal to the usual Mexico City sights. Plenty of restaurants around and obviously convenient if attending an event at the WTC. No parking on site was a letdown. Had to leave the motorbike on the street but a night watchman was at the front of the building

10

Randa

23 May 2025

·

Stayed 1 night

Was nice and the pool was nice but the location wasn't great.

10

María Guadalupe

1 Dec 2025

·

Stayed 1 night

Me gustó mucho el lugar y ubicación.

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10

Wildallys

6 Aug 2025

·

Stayed 3 nights

Great location.

8

Louis Gabriel

31 Oct 2025

·

Stayed 2 nights

Small hotel next to Mexico World Trade Center. Clean and modern

10

Aaron

24 Oct 2025

·

Stayed 2 nights

Love the location

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Dining

The rooftop restaurant and bar are popular, and many enjoyed breakfast and drinks. Others found breakfast policies/pricing disappointing or the bar pricey, and a few had room-service mistakes.

Related guest reviews

8

Francisco

13 Feb 2026

·

Stayed 3 nights

La amabilidad y disposición de servicio son muy buenos, la limpieza de la habitación también es buena. El servicio de restaurante en el roof, variado y sabroso; las habitaciones tienen tamaños a tu necesidad. La ubicación, tranquila y segura, cerca de Buenos restaurantes

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8

Eric

2 Sept 2024

·

Stayed 4 nights

Nice hotel. Room service got our orders wrong each time. Other than that we enjoyed our stay.

10

Claudia

3 Nov 2025

·

Stayed 9 nights

The hotel is lovely, clean and comfortable. The staff are very friendly and helpful. You can walk to many great restaurants in under 10 minutes. If you don't feel like going anywhere, they have a lovely rooftop patio menu that will satisfy many, even vegans. There is a pharmacy right across the street, so convenient for grabbing essentials if you travel with just a carry-on—a great coffee shop around the corner for your morning coffee, and walking and exploring.

8

Gabriel

9 May 2025

·

Stayed 2 nights

Nice hotel boutique. What is terrible is their breakfast. One plate and each additional topic.is an extra. For example if you order an omelet with ham and cheese they will charge you the cheese. Really a miserable breakfast. Better to get the breakfast next door with a higher quality and cheaper

10

Carlos Guillermo

23 Oct 2025

·

Stayed 1 night

El servicio de bar es bueno, las bebidas bien preparadas, el precios es algo caro.

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10

Elijah

15 Nov 2023

·

Stayed 5 nights

Great little boutique hotel Nice rooms Located in a quiet part of Mexico-City Staff was super friendly Kevi the server at the hotel restaurant/pool was AMAZING He went above and beyond with everything we asked for Great job!!! Breakfast was better than dinner time food

10

Heaven

17 Dec 2024

·

Stayed 4 nights

Staff was so wonderful and the breakfast was amazing! Would highly recommend!

10

Andrea

28 Nov 2025

·

Stayed 7 nights

Wonderful food and service

10

Soraya

1 Dec 2025

·

Stayed 3 nights

Hotel pequeño, sencillo, muy práctico y cómodo para asistir a un evento en el World Trade Center. Personal muy amable y servicial, el desayuno rico y completo!

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10

Martha

24 Feb 2026

·

Stayed 1 night

Great customer service, location, good food and drinks at Alia’s restaurant and bar. On walking distance to good restaurants. Great experience. I will definitely stay here again.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14 $166	15 $158	16 $170	17 $178
18 $128	19 $134	20 $162	21 $141	22 $140	23 $140	24 $133
25 $120	26 $120	27 $117	28 $180	29 $231	30 $386	31 $353

Su	Mo	Tu	We	Th	Fr	Sa
1 $353	2 $126	3 $121	4 $127	5 $127	6 $160	7 $147
8 $115	9 $112	10 $108	11 $118	12	13	14
15 $113	16 $108	17 $108	18 $113	19 $113	20 $130	21 $120
22 $108	23 $108	24 $108	25 $114	26 $112	27 $119	28 $120
29 $108	30 $108

Alia Inn Boutique WTC

Prices for Alia Inn Boutique WTC

Monthly average prices

About this property

Location

Room options

Doble Suite Queen

Balcony Master King

Suite Queen

Balcony Junior King

Top Suite King

Balcony Suite King

Guest reviews of Alia Inn Boutique WTC

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Alia Inn Boutique WTC

Prices for upcoming dates

Business details