Name: Hotel Fontan Reforma Centro Historico
Address: Paseo de la Reforma Numero 24 Colonia Centro, Reforma, Mexico City, Mexico, Mexico City, MX
Price range: US$49–US$696 per night
Rating: 8.33

What guests think

At Hotel Fontan Reforma Centro Historico, travelers consistently praise the walkable, transit-connected location and friendly staff, while opinions on rooms and upkeep are mixed, balancing pleasant views and value against street noise, thin walls, and aging air-conditioning.

The rooftop bar and restaurant draw praise for views, and breakfast is often liked, though food quality and pricing can vary. Common drawbacks include nightclub and traffic noise, inconsistent AC performance, recurring drain odors, and occasional housekeeping or maintenance lapses. Parking relies on paid off-site valet and can be slow; check-in may take time, and Wi‑Fi reliability varies. Expect a central, budget-friendly base with lively surroundings and variable room comfort.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

The rooftop/terrace is a frequent highlight for its city views, though private events sometimes limit access; parking is off-site valet and can be slow or awkward to use.

Related guest reviews

10

David

29 Apr 2025

·

Stayed 3 nights

Todo muy bien pero lo del estacionamiento es terrible! El hotel no tiene asi que ocupas usar ballet que es pagado y tarda una eternidad

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8

Concepcion

28 Oct 2024

·

Stayed 1 night

Tuvimos complicaciones para estacionar el vehículo para hacer check in, dimos 2 vueltas y tuvimos que llamar al hotel para que nos explicaran qué debíamos hacer. Llegamos y no pudimos estacionar nuestro coche, había vehículos estacionados hasta en doble fila, dejamos el vehículo mal estacionado y así bajamos a hacer el check in. Otro tema fue que en la mañana del domingo más o menos 8:30 nadie contestó en recepción.

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10

YUMING

25 Oct 2025

·

Stayed 4 nights

One of the best locations in Mexico City. Very nice view from top of the building. Very good food at dinner. City historical center is just outside. Metro transportation stations are just outside. Service persons are very friendly and helpful.

6

Fernando

21 Jun 2024

·

Stayed 4 nights

Lo k me disgusto fue k no me dejaron usar la terraza en las noches por k tenian eventos privados y se supone k es para uso de huespedes.fueron las noches del 12 y 13 de junio del 2024 ....de ahi en fuera todo bien.

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10

Michel

3 Aug 2025

·

Stayed 1 night

Emplacement parfait Rooftop très agréable pour prendre un verre. Le soir. Je recommande cet hôtel.

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6

Francisco Javier

25 Jul 2025

·

Stayed 3 nights

Se escucha demasiado ruido externo en la habitación, el estacionamiento se les complica porque no es dentro del hotel lo que demora las salidas a tus actividades aun cuando pidas el vehículo con anticipación se esperan a que bajes (absurdo).

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10

Yolanda

17 Feb 2025

·

Stayed 4 nights

Tiene un Roof top increible asi que sino quieres salir puedes disfrutar de las noches en el hotel.

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10

Sharon

25 Mar 2025

·

Stayed 5 nights

The rooftop is amazing ! The views from this hotel are stunning. And a short walk to everything

8

Jeanette

20 Oct 2024

·

Stayed 1 night

The prop. is located on Paseo Reforma. The location is excellent and centrict to many places you'd wanna visit. The rooms are comfortable but simple, parking is by valet only, which is convenient but getting to the valet area can be very difficult. Due to the prop. is right on Paseo Reforma there is no area to drop off the vehicle. If you make a mistake and leave it on the bicycle lane, you might end up with a ticket. Now the restaurant on the 10th floor, is a beauty. It has an almost 360 degree unobstructed view of this part of the city. The food is awesome and the price is reasonable. The staff is great, everyone is friendly and helpful. I

4

Joseph

8 Dec 2024

·

Stayed 2 nights

When we got there we were told there is a very nice restaurant on the 10 th floor and a lovely view on the 11th floor. When we went to explore we were told the whole top two floor where booked for a private party for our whole stay and we could not go up except for a quick look. Would not stay there again after this treatment. The private party group are better people than us. I guess they paid a better price than we did and got much better treatment than we did. We were able to look around from the roof top for only a few minutes then had to leave. When we went down to the restaurant we were given the same treatment we could only use the part with tha bad view over roofs.

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Cleanliness

Feedback is mixed: many guests find rooms clean, but recurring reports cite floors not mopped, bathroom drain odors, stained linens, and occasional superficial or missed housekeeping.

Related guest reviews

6

Antonella

21 Sept 2025

·

Stayed 14 nights

We were staying in a room with 2 queen beds. They had been doing updates on a room down the hall from us with drills early in the morning and the paint they used was extremely pungent in smell, to the point of a headache. The cleanliness was ok, they don't wash the floors of the rooms. Which is odd because its been so much rain these few days. The drainage in the shower was horrible and you would be showering with lots of water building up in the shower and God knows the condition or cleanliness of the sewage pipes itself. There was a mildew type smell when we first arrived as well. We found drain flies in our room from the sink which comes from stagnant water and built up of soap scum and bacteria. The shower soap itself seems watered down and same with the shampoo. The bed sheets had stains on them from day 1 and the walls are paper thin, you can hear people plugging in their devices into the wall. There is no sign for being quiet after a certain time so we hear people hanging out in the hallways being loud, yelling etc.. some nights were hard to sleep. The window didn't really shut completely so the noise from the street was noticeably loud. The breakfast options were decent and delicious for the most part I wouldn't recommend eating there in the evening, there are much better options in the area for price, quality and service. Now for the staff. Not all the staff were friendly. There are just a handful of them that are truly polite and sincere.

10

Elizabeth

15 Sept 2025

·

Stayed 4 nights

The staff was so nice and helpful with everything. Room was cleaned daily

4

JOSE LUIS TAPIA

26 Apr 2024

·

Stayed 2 nights

aire acondicionado muy ruidoso, sabana manchada , taza de baño muy pequeña y denota ambiente antiguo, deben modernizarlo fue muy caro para lo ofrecido

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8

Delia

28 Nov 2025

·

Stayed 7 nights

Great location. The rooms are ok. Our room was spacious, facing Paseo de la Reforma street, noise level was tolerable. We had a couple of issues with our room, there was no hand soap, blow dryer did not work, they come to do your bed but they do not sweep nor mop, shower curtain was very high and all the water wet the bathroom, there was not a single hanger in the closet. Beds are too hard. It is a basic hotel for just sleeping.

4

Oscar

22 Jun 2024

·

Stayed 3 nights

You can hear the noisy from outside (no double glass) floor is dirty, faucet was so loose from the bathroom, ugly odor coming from pipes

8

Elmer Dario

20 Feb 2026

·

Stayed 6 nights

La atención del personal es amable, a la habitación hace falta más limpieza en el piso

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10

Víctor Ramón

3 Feb 2026

·

Stayed 4 nights

Limpieza. Orden.comoddad. seguro.

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10

Hugo Cesar

4 Nov 2025

·

Stayed 2 nights

Limpio y agradable, habitación espaciosa

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4

Carlos

15 Feb 2025

·

Stayed 1 night

La sábanas estaban sucias que bueno que solo estuve una noche hay mejores hoteles que ese no vuelvo

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6

Andre

26 Aug 2025

·

Stayed 2 nights

Infelizmente o quarto que fiquei hospedado estava com muita poeira no chão do quarto e o banhiro não tinha uma boa ventilação, contando apenas com uma cortina para separar o local de banho com as demais areas do banheiro, apos o banho por mais que coloque a cortina da forma correta o chão do banheiro fica inteiramente molhado. (ao menos a agua fica restrita apenas no banheiro). Por conta de alguns detalhes achei a estadia um pouco cara para o nivel do hotel, apesar do hotel ser muito bem localizado.

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Rooms

Rooms are simple and some are spacious with city views, but common issues include thin walls and street/club noise, firm beds, older or noisy AC that struggles to cool, and occasional Wi‑Fi problems.

Related guest reviews

6

Jose

14 Nov 2024

·

Stayed 1 night

Hotel is very nice, it looks like it went through a renovation not too long ago so it’s very new looking. Unfortunately the walls and/or doors are not the most soundproof and I could listen to someone listening to music on their phone, singing and laughing until past midnight. I called front desk to let them know and they sent security to knock on their door. They kept it down after that but I could still hear them laughing and talking. In the morning I could hear the alarm from the room next door at 5am. Walls are definitely not very soundproof. Not a great place for light sleepers. Other than that staff was great, place was beautiful and location was excellent. Won’t probably stay there again since I doubt they’ll be making the rooms more soundproof.

8

Elisa

17 May 2024

·

Stayed 4 nights

The only thing I had an issue with was that the room was hot. We only had one key card and that card had to be placed in a slot to keep the electricity on, which included the window unit. So when we would get to our room after a long day the room was hot and stuffy. And it really never cooled off.

8

stephanie

1 Aug 2025

·

Stayed 1 night

All in all it was a wonderful stay. The hotel and the room itself were really nice, clean, spacious and pretty. The location is perfect for visiting Mexico City. The only criticism I have is, when booking the room, in the pictures of the room, sold as a city view upgrade, for the view, a room with a huge panoramIc window with balcony was shown. In the end the room we got had a small window, and in that case we could have booked a cheaper version. I think the pictures were a little misleading. It would have been great if a photo of the other room with the smaller window was shown in the booking process too. Nevertheless, still a great stay, great hotel, great room.

8

Delia

28 Nov 2025

·

Stayed 7 nights

Great location. The rooms are ok. Our room was spacious, facing Paseo de la Reforma street, noise level was tolerable. We had a couple of issues with our room, there was no hand soap, blow dryer did not work, they come to do your bed but they do not sweep nor mop, shower curtain was very high and all the water wet the bathroom, there was not a single hanger in the closet. Beds are too hard. It is a basic hotel for just sleeping.

6

Flory

28 Nov 2025

·

Stayed 3 nights

It was ok, we like the location, the staff was very kind but we had some issues with the room, for example the smell it was pretty bad inside and outside of our room, also the WiFi connection was very poor and the hot water was not hot enough.. but in general it was fine.. we still enjoyed Mexico City!

10

EDGAR

31 Dec 2024

·

Stayed 2 nights

Room and hotel was nice and clean in a great location, only thing was the noise level from traffic was loud .

8

Beatriz

26 Aug 2025

·

Stayed 6 nights

El ruido de las noches de música no deja descansar durante los fines de semana. Al momento del check in el personal de recepción debería informar al huésped que room service no esta disponible. El internet es pésimo lo reporté dos veces y no hubo solución

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8

Martin Roberto Ruvalcaba

14 Oct 2025

·

Stayed 3 nights

Muy buen hotel, muy buena ubicación, muy buena vista, muy buenas instalaciones. Solo no le gustó que las paredes de los cuartos son muy delgadas porque se escucha todo.

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8

julian

2 Sept 2025

·

Stayed 2 nights

Bien ubicado pero la refrigeración no deja dormir demasiado ruido no descansas

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8

Juan

19 May 2025

·

Stayed 1 night

Not a bad hotel, loud area since it’s near a very busy street. Room was clean but seemed a little outdated. Over all good

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Service

Staff are widely praised as friendly and helpful, yet several guests experienced slow or inflexible check-in and uneven follow-up on requests or cleaning.

Related guest reviews

10

YUMING

25 Oct 2025

·

Stayed 4 nights

One of the best locations in Mexico City. Very nice view from top of the building. Very good food at dinner. City historical center is just outside. Metro transportation stations are just outside. Service persons are very friendly and helpful.

10

Mario

5 Apr 2025

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Stayed 3 nights

From the beginning of my stay to till the very end of my stay all the staff there was really friendly knowledgeable and most off all made me, my fiance and friends feel safe. The hotel is very clean and offer cleaning service every morning. Every time I needed something they were so attentive to satisfying my needs. The rooftop bar staff always greeted us and made sure we were taken care of and made amazing drinks. The security and taxi service was also great and trust worthy always giving us a lot of information and history on the city. I would definitely stay here again. Also food from the restaurant was really good as well.

6

Martin

6 Apr 2025

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Stayed 4 nights

Everything was ok besides that they don’t take complains seriously about people disturbing at night. Was there for 4 nights and the last one was terrible, there were few rooms occupied by people doing a lot of noise almost all night and even though we call a couple of times to reception to make a complaint they didn’t got the situation under control and the next day I went to the front desk to let them know about the situation again they just told me that they going to check.

8

Alfredo

6 Jul 2025

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Stayed 4 nights

Check-in was at 3:00 PM, and I arrived just 20 minutes early at 2:40 PM. Unfortunately, the staff wasn’t flexible and didn’t allow me to check in a bit earlier

8

Robert

26 Oct 2025

·

Stayed 3 nights

Rooms are nice, great roof top to dine. I gave this Hotel 4 stars Because I was not given room service for cleaning. I asked the cleaning person to please clean my room, cleaning person said she would clean it in 30 minutes but never came by. I also requested to have the AC fixed, it was not throwing cold air. AC was never repaired.

10

Maria Nelly

30 Aug 2024

·

Stayed 2 nights

Gran estancia. La atención de todo el personal es increíble. La ubicación es excelente

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10

yves

2 Oct 2025

·

Stayed 2 nights

everyone was great especially the guys at the front they watch my bags for me. thank you!

10

FRANCISCO JAVIER BARRAZA

22 Aug 2025

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Stayed 2 nights

El servicio del personal fue impecable, desde el personal de entrada, los que llevan el equipaje, personal del restaurante y cafeteria, y de la recepciòn,. Todos ellos excelente servicio.

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8

oscar

1 Oct 2024

·

Stayed 2 nights

su servicio de check in pésimo 1 hora para que me dieran habitación. y llegue después de las 3 pm

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10

Carlos

31 Mar 2025

·

Es la segunda vez que nos hospedamos, super bien ubicado el personal en general muy amable, mencionar al botones Pepe, un excelente servicio y atención, una amabilidad y disposición a todo momento.

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Location

Exceptionally central on Paseo de la Reforma, walkable to the Centro Histórico and well connected to metro/Metrobús; however, the immediate area can be noisy, crowded, and occasionally smelly or feel less safe at night.

Related guest reviews

10

Nefthali

26 Jan 2025

·

Stayed 1 night

excellent location in the city

8

Gilbert

13 Oct 2025

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Stayed 3 nights

Muy buena ubicación, el personal muy amable y tiene buena vista a reforma, tiene a lado metro y metrobus por lo que está bien conectado, reserve en fontan reforma pero me pasaron a una JR suite de Urban xaman quede muy satisfecho con la habitación, plancha, secadora aire acondicionado/ calefacción y amenidades

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10

Maria

10 Apr 2025

·

Stayed 1 night

Very close to everything

10

YUMING

25 Oct 2025

·

Stayed 4 nights

One of the best locations in Mexico City. Very nice view from top of the building. Very good food at dinner. City historical center is just outside. Metro transportation stations are just outside. Service persons are very friendly and helpful.

8

Yadira

20 Aug 2025

·

Stayed 5 nights

Location is great, just noisy and smelly right outside the property

8

Adriana

30 Jun 2025

·

Stayed 1 night

LA ZONA ME PARECIO INSEGURA MUCHOS VENDEDORES AMBULANTES EN LA NOCHE NO RECOMIENDO SALIR

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8

Hector Alejandro

4 Feb 2025

·

Stayed 4 nights

Muy bonito el hotel pero la ubicación no le ayuda Nos toco que lloviera 3 de los 6 días que estuvimos ahi y al salir del hotel sentías un olor demasiado desagradable a agua estancada La manzana en donde esta el hotel si esta descuidada y con mucho ruido de la ciudad Nos tocaron varias protestas y nos afecto la movilidad para que los Ubers llegaran por nosotros, nos mencionaban los choferes que teniamos que caminar 1 o 2 cuadras para poder tomar el servicio

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10

Roman

27 Mar 2025

·

Stayed 4 nights

Lo mejor es la ubicación está en mero Reforma, enfrente está el paradero de metrobus y un lado está la estación del tren, además que está a espaldas de alameda central y todo queda cerca, bellas artes, centro histórico, el zocalo, etc. También el hotel está muy cómodo y limpio, tiene todo lo necesario y otro de sus puntos es la terreza que tiene, tiene una vista increíble, sin duda volvería a hospedarme.

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8

Maribel

28 Mar 2025

·

Stayed 2 nights

El check in es a las 3 de la tarde. Tardaron un poco en entregarnos la habitación. El hotel es limpio y tranquilo, sin ruidos molestos. Afuera del hotel, en las calles de al rededor hay un olor feo, pero supongo es un problema ajeno del hotel.

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10

LUIS carlos VALENZUELA

17 Apr 2025

·

Stayed 3 nights

Muy centrico y estrategico para el turismo

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Dining

Rooftop and breakfast options earn compliments for views and overall quality, but pricing and consistency vary, with some reports of limited variety, slow or uneven service, and room service not always available.

Related guest reviews

10

YUMING

25 Oct 2025

·

Stayed 4 nights

One of the best locations in Mexico City. Very nice view from top of the building. Very good food at dinner. City historical center is just outside. Metro transportation stations are just outside. Service persons are very friendly and helpful.

10

Fernando

8 Apr 2025

·

Stayed 4 nights

Relaxing and mindful concept that makes you feel in a safe and creative environment. Excellent breakfast buffet (although on the pricier side for CDMX) Very comfortable accomodations, although the beds were a little too firm for my liking. No complaints other than that. Staff was very accomodating and I will be returning to this hotel soon.

8

Jesus

21 Jul 2024

·

Stayed 4 nights

Bufete de desayuno caro y no tan Bueno. Habitaciones bien, limpieza bien, atención en general buen. En el desayuno pocos meseros y se termina a las 1130. Solo en caso necesario o de urgencia desayunar ahí, ya qué hay muchas opciones en los alrededores.

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8

Mirna Elizabeth Vasquez

17 Aug 2025

·

Stayed 6 nights

My overall stay at the hotel was enjoyable, and I appreciated the hospitality. The buffet offered a nice variety, though I believe there is an opportunity to enhance it further. For instance, the waffles I tried were quite hard in texture, which made them less enjoyable. With a bit more attention to freshness and consistency, the buffet could be an excellent highlight of the stay.

10

Alberto

16 Oct 2025

·

Stayed 2 nights

La ubicación es excelente así como la limpieza es muy buena, el buffet de desayuno es muy recomendable

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10

Patricia

5 Apr 2025

·

Stayed 2 nights

Limpio, seguro, personal amable, accesible estacionamiento. Alimentos ricos y agradable terraza. Buen hotel.

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10

Amparo

8 Jun 2025

·

Stayed 7 nights

The view was excellent The. Breakfast buffet is very good. Fresh fruit, omelette, and more.

6

alina

6 Jul 2025

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Stayed 3 nights

Room size and location were good. The smell in the room though was pretty bad. Not sure if it was freshly painted, but it was very strong. Personal was attentive as well. Not sure if the roof top restaurant is part of the hotel or not, but the service was terrible. We waited 25 minutes for someone to bring us a menu, the table we were sat at was all dirty…we ended up not staying there. For the location I would stay there again, but with all due respect this is not a 4 stars hotel.

6

Maria Elena

6 Jul 2025

·

Stayed 4 nights

The staff and location amazing. I think the only thing that kind of ruined the stay, was food, food was extremely expensive and bad quality, especially for a city with so many options. I tried breakfast, and next day gave another chance for dinner, totally disappointed on both. I think it is a big chance to improve if not on price, but on food quality, at least.

8

Nora Edith

19 May 2025

·

Stayed 1 night

Buen hotel relación precio calidad, el desayuno Bufet muy rico, suficiente y variado

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Month	Average price
January	US$67
February	US$67
March	US$72
April	US$70
May	US$73
June	US$185
July	US$97
August	US$65
September	US$68
October	US$95
November	US$83
December	US$72

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $104	19 $100
20 $66	21 $66	22 $66	23 $67	24 $73	25	26 $133
27 $76	28 $67	29 $67	30 $75

Su	Mo	Tu	We	Th	Fr	Sa
				1 $70	2 $131	3 $121
4 $49	5 $79	6 $77	7 $82	8 $82	9 $116	10 $93
11 $79	12 $74	13 $77	14 $78	15 $79	16 $90	17 $118
18 $81	19 $82	20 $78	21 $77	22 $75	23 $115	24 $113
25 $116	26 $113	27 $125	28 $280	29 $413	30 $696	31 $688

Hotel Fontan Reforma Centro Historico

Prices for Hotel Fontan Reforma Centro Historico

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed (Master)

Upgrade to B Urban 2 Double Beds

Family Room

Junior Suite, 1 King Bed

Deluxe Room, 2 Double Beds

Upgrade to B Urban King Bed

Deluxe Room, 1 King Bed

Guest reviews of Hotel Fontan Reforma Centro Historico

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

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FAQs about Hotel Fontan Reforma Centro Historico

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