HM Playa del Carmen
$78
/ night
Avg. for October
Prices for HM Playa del Carmen
Select dates to see prices and availability
$78
/ night
Avg. for October
Monthly average prices
Nightly prices at HM Playa del Carmen average $78 in October, the cheapest month, and $143 in January, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $143 |
| February | $134 |
| March | $136 |
| April | $126 |
| May | $78 |
| June | $85 |
| July | $90 |
| August | $93 |
| September | $80 |
| October | $78 |
| November | $89 |
| December | $118 |
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Oct · $78
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Most expensive: January (~$143)
Cheapest: October (~$78)
About this property
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Amenities
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Business amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Rooms
Make yourself at home in one of the 91 air-conditioned rooms featuring refrigerators and plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and ceiling fans.
Location
Located in Playa del Carmen (Gonzalo Guerrero), HM Playa del Carmen is within a 15-minute walk of Playa del Carmen Main Beach and Quinta Avenida. This hotel is 0.6 mi (1 km) from Mamitas Beach and 6.1 mi (9.8 km) from Xcaret Eco Theme Park.
What's nearby
Quinta Alegría Shopping Mall(0.3 miles)
Calle 12(0.3 miles)
Nuestra Senora del Carmen Catholic Church(0.4 miles)
Quinta Avenida(0.5 miles)
Riviera Gran Casino(0.5 miles)
Central Square(0.5 miles)
Calle Corazón(0.6 miles)
Mario Villanueva Madrid(0.6 miles)
3D Museum of Wonders(0.6 miles)
Mamitas Beach(0.6 miles)
Mercado Playa del Carmen(0.6 miles)
Super Chedraui Selecto Avenida 10(0.7 miles)
Playa del Carmen Main Beach(0.7 miles)
Chabad Playa del Carmen(0.7 miles)
Frida Kahlo Museum(0.7 miles)
Cozumel Intl. Airport (CZM)(22 miles)
Cancun Intl. Airport (CUN)(34.3 miles)
Parking
Airport shuttle
Restaurant
Swimming pool
Room Service
Tour Desk
Location
Avenida Constituyentes 180, entre Avenida 15 Norte y Avenida 20 Norte, Downtown Playa del Carmen, Playa del Carmen, Solidaridad, Quintana Roo, Mexico
Quinta Alegría Shopping Mall (0.3 miles)
Calle 12 (0.3 miles)
Nuestra Senora del Carmen Catholic Church (0.4 miles)
Quinta Avenida (0.5 miles)
Riviera Gran Casino (0.5 miles)
Central Square (0.5 miles)
Room options
4
Double Room with Balcony
1 King Bed
2 Full Beds
Sleeps 2
258 ft²
BalconyBalcony or TerraceAir ConditioningHeatingWi-Fi (Free)
5
Double Room with Terrace and City View
1 King Bed
2 Queen Beds
Sleeps 2
301 ft²
Balcony or PatioAir ConditioningHeatingWi-Fi (Free)
14
Standard Double Room
1 King Bed
2 Full Beds
Sleeps 4
301 ft²
Air ConditioningHeatingWi-Fi (Free)
9
Junior Suite with Terrace and City View
1 King Bed
and 1 Full Bed
Sleeps 4
377 ft²
BalconyAir ConditioningHeatingWi-Fi (Free)
6
Junior Suite
1 King Bed
Sleeps 2
377 ft²
Air ConditioningHeatingWi-Fi (Free)
9
Double Room Single Use
1 Full Bed
301 ft²
Air ConditioningHeatingWi-Fi (Free)
Guest reviews of HM Playa del Carmen
8.7
Fabulous
Based on 1,000 verified reviews
Who stays here?
Couple
51%
Family
26%
Group
16%
Solo
5%
What guests think
AI-generated summary based on recent guest reviews
At HM Playa del Carmen, travelers highlight a walkable, central location near 5th Avenue, a relaxing pool with a bar, and generally friendly staff, while noting recurring drawbacks like firm beds, occasional room noise, and spotty in-room Wi‑Fi.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
At HM Playa del Carmen, travelers highlight a walkable, central location near 5th Avenue, a relaxing pool with a bar, and generally friendly staff, while noting recurring drawbacks like firm beds, occasional room noise, and spotty in-room Wi‑Fi.
Guests frequently praise the breakfast, especially made-to-order eggs, and appreciate secure parking and the quiet ambience away from the bar zone. Common pain points include lack of an elevator, occasional maintenance issues with air conditioning, and inconsistent front-desk service or policies. Overall, expect a comfortable, good-value base with appealing poolside downtime close to the action.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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AI-generated summary based on recent guest reviews
Facilities
The pool and swim-up bar are a consistent highlight, and several guests value the secure, gated parking. However, multiple reviews note there is no elevator (or it was out of service), and the gym feels limited; the pool can be cool or shaded.
Related guest reviews
10
Irene
Mar 29, 2025
·
Stayed 3 nights
We had a fantastic stay at HM Playa del Carmen! This beautiful boutique hotel is close to the main road, beach, and ferry, making it easy to explore. The well-maintained pool and poolside bar were perfect for relaxing with great drinks and snacks. Plus, the convenient and secure parking space, ideal for those travelling by car, and the attentive staff made our experience even better!
We had a fantastic stay at HM Playa del Carmen! This beautiful boutique hotel is close to the main road, beach, and ferry, making it easy to explore. The well-maintained pool and poolside bar were perfect for relaxing with great drinks and snacks. Plus, the convenient and secure parking space, ideal for those travelling by car, and the attentive staff made our experience even better!
8
Sunil
Nov 23, 2025
·
Stayed 1 night
Room was clean,breakfast was great with good choices of fresh Omellettes ,fruit cereal and coffee.The hotel is in a good location and easy to move around walking.Ado bus station is 5 min walk.Pool was good as well with a good selection of bites and drinks at the bar.
Room was clean,breakfast was great with good choices of fresh Omellettes ,fruit cereal and coffee.The hotel is in a good location and easy to move around walking.Ado bus station is 5 min walk.Pool was good as well with a good selection of bites and drinks at the bar.
6
Xenia Ceja
Jan 24, 2025
·
Stayed 4 nights
We stayed here with a 6yr old for four nights as we had several activities planned and did not feel the need to pay for an all inclusive resort during this part of our trip. Honest review as followed. Room: We stayed on a first level room in front of the pool, The hotel itself if lovely and kept clean. Room could have been cleaner, but no smell was noticed and the air conditioning worked great. The beds were ok pillows very uncomfortable, firm and bulky and they did not replace them when asked to. Staff: The staff at the reception desk were not friendly or welcoming, however the bar staff, housekeeper, and security guards were great and friendly. Amenities: The pool is not heated but it is kept clean and has a swim up bar. The restaurant is decently priced and food was good. Location: Short safe walk to Quinta Avenida and Beach access, restaurants and shopping Parking is included, safe, and gated. Overall it was an ok stay, but I would probably not stay there again.
We stayed here with a 6yr old for four nights as we had several activities planned and did not feel the need to pay for an all inclusive resort during this part of our trip. Honest review as followed. Room: We stayed on a first level room in front of the pool, The hotel itself if lovely and kept clean. Room could have been cleaner, but no smell was noticed and the air conditioning worked great. The beds were ok pillows very uncomfortable, firm and bulky and they did not replace them when asked to. Staff: The staff at the reception desk were not friendly or welcoming, however the bar staff, housekeeper, and security guards were great and friendly. Amenities: The pool is not heated but it is kept clean and has a swim up bar. The restaurant is decently priced and food was good. Location: Short safe walk to Quinta Avenida and Beach access, restaurants and shopping Parking is included, safe, and gated. Overall it was an ok stay, but I would probably not stay there again.
10
William
May 29, 2024
·
Stayed 1 night
The pool and bar are great. Parking is fantastic large lots of room for any vehicle. The bolted is very conveniently located in the Downtown of Playa del Carmen. I’d return here it was great.
The pool and bar are great. Parking is fantastic large lots of room for any vehicle. The bolted is very conveniently located in the Downtown of Playa del Carmen. I’d return here it was great.
10
Carlos
Jul 11, 2024
·
Stayed 7 nights
Muy buen hotel las facilidades como piscina gym todo bien limpio los cuartos la comida buffet de desayuno todo excelente
Muy buen hotel las facilidades como piscina gym todo bien limpio los cuartos la comida buffet de desayuno todo excelente
6
Kathy
Jan 27, 2023
·
Stayed 1 night
Entrance is nice. Front desk is staff excellent! When parking you have to wait for attendant. No elevator. The room was small. AC worked. Fan made a racket. Gym didn't open until 7:00. Hot inside. Elliptical was really hard on level 1. Treadmill was working, but you couldn't reduce your speed. No towels. Pool area was gorgeous. Pool opened at 8:00. We were woken at 8:00 to loud children shrieking. You could hear everything, even the sound of the broom sweeping the floor next door. Towels nice. Shower had low pressure.
Entrance is nice. Front desk is staff excellent! When parking you have to wait for attendant. No elevator. The room was small. AC worked. Fan made a racket. Gym didn't open until 7:00. Hot inside. Elliptical was really hard on level 1. Treadmill was working, but you couldn't reduce your speed. No towels. Pool area was gorgeous. Pool opened at 8:00. We were woken at 8:00 to loud children shrieking. You could hear everything, even the sound of the broom sweeping the floor next door. Towels nice. Shower had low pressure.
8
Angela
Apr 30, 2024
·
Stayed 4 nights
Overall the hotel was a great option due to the price of the room and location. Bed was comfortable, decent size TV, rainfall shower and lounging area. The hotel felt safe and the pool was a great place to hang out and relax. Only a few spots see the sun though so get there early if you want to reserve a sunny chair. Things we didn't like were the price of the food and drinks were way too high. Two drinks cost $26 USD! That's too much and seems they are trying to make their money in price of drinks to compensate the cheap price of room. Breakfast buffet wasn't very good either. Poor quality hot food. Best part was the fresh juice and egg made to order. Everything else can go on the garbage. Elevator seemed to be out of service multiple times and the AC stopped working in our room. I will say the staff was quick to fix it though!
Overall the hotel was a great option due to the price of the room and location. Bed was comfortable, decent size TV, rainfall shower and lounging area. The hotel felt safe and the pool was a great place to hang out and relax. Only a few spots see the sun though so get there early if you want to reserve a sunny chair. Things we didn't like were the price of the food and drinks were way too high. Two drinks cost $26 USD! That's too much and seems they are trying to make their money in price of drinks to compensate the cheap price of room. Breakfast buffet wasn't very good either. Poor quality hot food. Best part was the fresh juice and egg made to order. Everything else can go on the garbage. Elevator seemed to be out of service multiple times and the AC stopped working in our room. I will say the staff was quick to fix it though!
8
melanie
Jan 19, 2025
·
Stayed 3 nights
While pricey, this hotel offers a tranquil haven from the hustle of Playa. Great location and a really lovely hotel with pool and well priced happy hour !
While pricey, this hotel offers a tranquil haven from the hustle of Playa. Great location and a really lovely hotel with pool and well priced happy hour !
8
Santiago
Aug 17, 2023
·
Stayed 4 nights
Se requiere ascensores urgente
Se requiere ascensores urgente
8
NURIA
Aug 19, 2022
·
Stayed 1 night
Buen hotel barato, bien ubicado cerca de la calle principal de Playa del Carmen. Lo mejor la piscina. La habitación era amplia pero muy ruidosa, por las maquinas de aire acondicionado grandes que teniamos cerca. Toda la noche se oía el ruido, aunque como estabamos cansados pudimos dormir. No todas las habitaciones deben tener este problemas, solo las de una zona del hotel. No tiene ascensor, pero si que hay servicio que te ayuda a subir y bajar las maletas.
Buen hotel barato, bien ubicado cerca de la calle principal de Playa del Carmen. Lo mejor la piscina. La habitación era amplia pero muy ruidosa, por las maquinas de aire acondicionado grandes que teniamos cerca. Toda la noche se oía el ruido, aunque como estabamos cansados pudimos dormir. No todas las habitaciones deben tener este problemas, solo las de una zona del hotel. No tiene ascensor, pero si que hay servicio que te ayuda a subir y bajar las maletas.
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AI-generated summary based on recent guest reviews
Cleanliness
Many reviews describe the property and rooms as clean and well maintained. That said, several guests reported issues such as insects/bedbugs, missed spots (e.g., under beds), or strong cleaning odors.
Related guest reviews
8
Veronica
Nov 25, 2024
·
Stayed 7 nights
There are a lot of restaurants nearby that are walking distance. The room was modernly decorated however underneath the bed was filthy and so was the space between the bed and the headboard. The staff were very helpful. I do wish that staff would join reception without being told especially when there are queues. I did enjoy my stay and the room pictures on Expedia matched the appearance in person
There are a lot of restaurants nearby that are walking distance. The room was modernly decorated however underneath the bed was filthy and so was the space between the bed and the headboard. The staff were very helpful. I do wish that staff would join reception without being told especially when there are queues. I did enjoy my stay and the room pictures on Expedia matched the appearance in person
8
Ju Yeon
Dec 31, 2023
·
Stayed 3 nights
I liked the property. The breakfast was excellent, but it was pricy. The only complaint I have is that the fragrance of the detergent they use to clean the room (maybe scented clorox (?)) was way too strong. So, my throat and noise had pains. We had to leave the window open throughout the day to ventilate the room. I strongly recommend the hotel to change the detergent to an unscented one. This is serious.
I liked the property. The breakfast was excellent, but it was pricy. The only complaint I have is that the fragrance of the detergent they use to clean the room (maybe scented clorox (?)) was way too strong. So, my throat and noise had pains. We had to leave the window open throughout the day to ventilate the room. I strongly recommend the hotel to change the detergent to an unscented one. This is serious.
8
Braulio
Nov 27, 2024
·
Stayed 4 nights
Todo muy bien, instalaciones modernas y un personal muy amable. Y en general muy limpio todo, Solo no me gusto que la cama que me tocó, tenía chinches y cuando despertamos estabamos enronchados.
Todo muy bien, instalaciones modernas y un personal muy amable. Y en general muy limpio todo, Solo no me gusto que la cama que me tocó, tenía chinches y cuando despertamos estabamos enronchados.
8
Elsa Fabiola
Apr 8, 2025
·
Stayed 3 nights
Lo terrible fue que todas las noches me picaban bichos que había en la cama a pesar de que cambiaron las sábanas eso hizo que me decepcionara porque de todo lo demás es realmente un excelente hotel, estuve en la habitación 115 y también el hecho de que las toallas de alberca las cambien cada tercer día pésimo.
Lo terrible fue que todas las noches me picaban bichos que había en la cama a pesar de que cambiaron las sábanas eso hizo que me decepcionara porque de todo lo demás es realmente un excelente hotel, estuve en la habitación 115 y también el hecho de que las toallas de alberca las cambien cada tercer día pésimo.
6
Anouar
Mar 13, 2022
·
Stayed 1 night
Cafard dans la salle de bain Carte perdue , ils vous chargent 11 euros sans jamais vous prévenir au debut du check in
Cafard dans la salle de bain Carte perdue , ils vous chargent 11 euros sans jamais vous prévenir au debut du check in
8
Julie
Jan 11, 2025
·
Stayed 6 nights
Provided drinking water, beach towels and amazing breakfast. Staff was kind and helpful aside from one grumpy security guard. Pool area is gorgeous. Walking distance to beach and great food. Rooms had good air conditioning. Beds and pillows weren't the comfiest but met our needs. Shower drain was somewhat clogged so some draining issues. Overall great experience, we would definitely stay again.
Provided drinking water, beach towels and amazing breakfast. Staff was kind and helpful aside from one grumpy security guard. Pool area is gorgeous. Walking distance to beach and great food. Rooms had good air conditioning. Beds and pillows weren't the comfiest but met our needs. Shower drain was somewhat clogged so some draining issues. Overall great experience, we would definitely stay again.
10
Bryony
Mar 29, 2024
·
Stayed 14 nights
We had an excellent stay here ! The rooms were large and cleaned excellently every day, the staff were all really friendly and the breakfast was plentiful and tasty with fresh eggs served to taste which were great! It was a great base for us. 5 minute walk to 5th Ave and plenty out so that it was so quiet on a night time! The waiting staff work really hard here! Fabian who we saw every morning always went out of his way to speak to our children and we were always checked on to see if we needed anything. The bar staff also work really hard and always smile and say hello! It really was a perfect 2 week stay! Thank you to everyone!
We had an excellent stay here ! The rooms were large and cleaned excellently every day, the staff were all really friendly and the breakfast was plentiful and tasty with fresh eggs served to taste which were great! It was a great base for us. 5 minute walk to 5th Ave and plenty out so that it was so quiet on a night time! The waiting staff work really hard here! Fabian who we saw every morning always went out of his way to speak to our children and we were always checked on to see if we needed anything. The bar staff also work really hard and always smile and say hello! It really was a perfect 2 week stay! Thank you to everyone!
10
Ivonei
Sep 26, 2024
·
Stayed 3 nights
Hotel limpo, organizado, cheiroso, bem localizado e com chuveiro muito bom, amamos nossa estadia, café da manhã a maravilhoso com ovos feitos na hora, panquecas, frutas frescas, grande variedade de produtos, amamos e com certeza voltaremos, perto da praia e da 5 avenida, piscina bem limpa e aquecida, manutenção em dia. Indico e recomendo muito
Hotel limpo, organizado, cheiroso, bem localizado e com chuveiro muito bom, amamos nossa estadia, café da manhã a maravilhoso com ovos feitos na hora, panquecas, frutas frescas, grande variedade de produtos, amamos e com certeza voltaremos, perto da praia e da 5 avenida, piscina bem limpa e aquecida, manutenção em dia. Indico e recomendo muito
6
Ramon de Jesus
Dec 26, 2024
·
Stayed 5 nights
Colchones durísimos, limpieza terrible había cucarachitas en la habitación! Toallas en estado terrible, para el precio que uno paga.
Colchones durísimos, limpieza terrible había cucarachitas en la habitación! Toallas en estado terrible, para el precio que uno paga.
10
Doga
Oct 18, 2024
·
Stayed 3 nights
We really enjoyed staying there. I felt like we were just at home. It was clean, quiet and authentic. Staff were friendly and helpful. It is worth every penny
We really enjoyed staying there. I felt like we were just at home. It was clean, quiet and authentic. Staff were friendly and helpful. It is worth every penny
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally comfortable and some are spacious, but street-facing units can be noisy and beds/pillows tend to be firm. Recurrent complaints include loud or faulty A/C, limited bathroom privacy (partial walls), and weak Wi‑Fi in rooms.
Related guest reviews
10
Igor
Oct 27, 2024
·
Stayed 6 nights
O recepcionista na chegada, cumpriu seu papel sem nhuma simpatia ou cordialidade. Nos outros dias, com outros pessoas, tudo mudou. Localização boa, quartos amplos e confortáveis. A única coisa que achei desconfortável, foi o banheiro cuja parede não ia até o teto, não impedindo que um eventual mal cheiro vazasse para o quarto. Breakfast muito bom.
O recepcionista na chegada, cumpriu seu papel sem nhuma simpatia ou cordialidade. Nos outros dias, com outros pessoas, tudo mudou. Localização boa, quartos amplos e confortáveis. A única coisa que achei desconfortável, foi o banheiro cuja parede não ia até o teto, não impedindo que um eventual mal cheiro vazasse para o quarto. Breakfast muito bom.
6
Laura Fatima
Nov 28, 2025
·
Stayed 1 night
En general esta lindo el hotel, el único pero que pondría es l privacidad del baño, ya que al no tener techo se siente poca privacidad
En general esta lindo el hotel, el único pero que pondría es l privacidad del baño, ya que al no tener techo se siente poca privacidad
10
Moises Alberto
Jun 19, 2025
·
Stayed 6 nights
Everything at this property was lovely. It was quite and calm. The pool was great. Very walkable to the strip of playa del carmen. The only thing were the beds and pillows a little stiff. Overall everything was great and had a good time stay here.
Everything at this property was lovely. It was quite and calm. The pool was great. Very walkable to the strip of playa del carmen. The only thing were the beds and pillows a little stiff. Overall everything was great and had a good time stay here.
8
Grant L
Sep 10, 2024
·
Stayed 2 nights
It was ok, wifi is not really good in the rooms
It was ok, wifi is not really good in the rooms
8
Mathieu
Mar 1, 2025
·
Stayed 7 nights
Mis à part le lit inconfortable, tout était très bien
Mis à part le lit inconfortable, tout était très bien
8
Angela
Apr 30, 2024
·
Stayed 4 nights
Overall the hotel was a great option due to the price of the room and location. Bed was comfortable, decent size TV, rainfall shower and lounging area. The hotel felt safe and the pool was a great place to hang out and relax. Only a few spots see the sun though so get there early if you want to reserve a sunny chair. Things we didn't like were the price of the food and drinks were way too high. Two drinks cost $26 USD! That's too much and seems they are trying to make their money in price of drinks to compensate the cheap price of room. Breakfast buffet wasn't very good either. Poor quality hot food. Best part was the fresh juice and egg made to order. Everything else can go on the garbage. Elevator seemed to be out of service multiple times and the AC stopped working in our room. I will say the staff was quick to fix it though!
Overall the hotel was a great option due to the price of the room and location. Bed was comfortable, decent size TV, rainfall shower and lounging area. The hotel felt safe and the pool was a great place to hang out and relax. Only a few spots see the sun though so get there early if you want to reserve a sunny chair. Things we didn't like were the price of the food and drinks were way too high. Two drinks cost $26 USD! That's too much and seems they are trying to make their money in price of drinks to compensate the cheap price of room. Breakfast buffet wasn't very good either. Poor quality hot food. Best part was the fresh juice and egg made to order. Everything else can go on the garbage. Elevator seemed to be out of service multiple times and the AC stopped working in our room. I will say the staff was quick to fix it though!
8
Grant L
Aug 30, 2024
·
Stayed 3 nights
El internet en las habitaciones malo, y no me dejaron quedarme en el restaurante a pesar de que les expliqué que necesitaba hacer algo de trabajo me pidieron que me retirara a las 11am cuando acabó el desayuno
El internet en las habitaciones malo, y no me dejaron quedarme en el restaurante a pesar de que les expliqué que necesitaba hacer algo de trabajo me pidieron que me retirara a las 11am cuando acabó el desayuno
8
Grant
Sep 10, 2024
·
Stayed 1 night
Estuvo bien, solo que el internet no funciona en las habitaciones
Estuvo bien, solo que el internet no funciona en las habitaciones
10
Davinder
Aug 7, 2023
·
Stayed 4 nights
Everything in the hotel was great the only issue i had was the noise in the room from th airconditioning and the noise of toilet flushes and showers from the room above. Pool and bar staff were exceptionally good and very courteous.
Everything in the hotel was great the only issue i had was the noise in the room from th airconditioning and the noise of toilet flushes and showers from the room above. Pool and bar staff were exceptionally good and very courteous.
10
Juan Carlos
Nov 27, 2025
·
Stayed 2 nights
Un lugar muy bien ubicado, concierge amables y atentos, habitaciones amplias, limpias y comodas, albercas en buen estado, alimentos de excelente calidad y variedad.
Un lugar muy bien ubicado, concierge amables y atentos, habitaciones amplias, limpias y comodas, albercas en buen estado, alimentos de excelente calidad y variedad.
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AI-generated summary based on recent guest reviews
Service
Staff are often described as friendly and attentive, particularly restaurant and bar teams. Nonetheless, recurring concerns center on front-desk interactions and policies (e.g., deposits, passport return, tax payment), with some guests finding service unhelpful or inflexible.
Related guest reviews
6
Xenia Ceja
Jan 24, 2025
·
Stayed 4 nights
We stayed here with a 6yr old for four nights as we had several activities planned and did not feel the need to pay for an all inclusive resort during this part of our trip. Honest review as followed. Room: We stayed on a first level room in front of the pool, The hotel itself if lovely and kept clean. Room could have been cleaner, but no smell was noticed and the air conditioning worked great. The beds were ok pillows very uncomfortable, firm and bulky and they did not replace them when asked to. Staff: The staff at the reception desk were not friendly or welcoming, however the bar staff, housekeeper, and security guards were great and friendly. Amenities: The pool is not heated but it is kept clean and has a swim up bar. The restaurant is decently priced and food was good. Location: Short safe walk to Quinta Avenida and Beach access, restaurants and shopping Parking is included, safe, and gated. Overall it was an ok stay, but I would probably not stay there again.
We stayed here with a 6yr old for four nights as we had several activities planned and did not feel the need to pay for an all inclusive resort during this part of our trip. Honest review as followed. Room: We stayed on a first level room in front of the pool, The hotel itself if lovely and kept clean. Room could have been cleaner, but no smell was noticed and the air conditioning worked great. The beds were ok pillows very uncomfortable, firm and bulky and they did not replace them when asked to. Staff: The staff at the reception desk were not friendly or welcoming, however the bar staff, housekeeper, and security guards were great and friendly. Amenities: The pool is not heated but it is kept clean and has a swim up bar. The restaurant is decently priced and food was good. Location: Short safe walk to Quinta Avenida and Beach access, restaurants and shopping Parking is included, safe, and gated. Overall it was an ok stay, but I would probably not stay there again.
10
Jeanne
Mar 27, 2025
·
Stayed 6 nights
Just a great little hotel. Quiet but walkable to most everything in playa. Very clean and staff was friendly and sweet. Breakfast buffet was very good. My only minor complaint is the beds were pretty firm but still slept well. Only 3 blocks from the Playa Alterna bus station. Many dining options right by hotel. Pool was fantastic!
Just a great little hotel. Quiet but walkable to most everything in playa. Very clean and staff was friendly and sweet. Breakfast buffet was very good. My only minor complaint is the beds were pretty firm but still slept well. Only 3 blocks from the Playa Alterna bus station. Many dining options right by hotel. Pool was fantastic!
6
Emily
Jun 1, 2025
·
Stayed 1 night
This was my 3rd stay at this property. I wish they had a way to pay for breakfast in the dining area versus having to go down to pay then back up to eat. When I was checking in after about 13 hours of travel time, I forgot to get my passport back due to exhaustion. I never realized it, and after 3 times of going down to the front desk, they still never handed it back to me. I checked out and realized I never got it once I was hours away. I wish they had brought it to my room after I checked in or at least had given it back on one of the 3 times I went to the front desk. They did keep it safe for a friend to pick up a couple days later.
This was my 3rd stay at this property. I wish they had a way to pay for breakfast in the dining area versus having to go down to pay then back up to eat. When I was checking in after about 13 hours of travel time, I forgot to get my passport back due to exhaustion. I never realized it, and after 3 times of going down to the front desk, they still never handed it back to me. I checked out and realized I never got it once I was hours away. I wish they had brought it to my room after I checked in or at least had given it back on one of the 3 times I went to the front desk. They did keep it safe for a friend to pick up a couple days later.
10
Wendy
Jan 30, 2025
·
Stayed 8 nights
We had a great time at HM Playa del Carmen right from the beginning when we were greeted by the highly efficient Minerva at the front desk. We appreciated having our Expedia VIP status recognized and the sparkling wine in the room as well as the option of a room upgrade and most importantly a very late check out till 4 pm which worked out perfectly for our 7:30 pm flight. The breakfast and bar staff were very friendly and worked hard to meet our needs and the breakfast itself was varied and plentiful and set us up for a great start to the day. We loved the location - we are walkers so enjoyed walking along 5th Avenue past all the craziness to Punta Esmerelda and then along the ocean and public beaches coming up at calle 38 and into our favourite lunch time spot Chela de Playa for craft beer, an excellent orange gin and tonic and the best torta in Mexico. Other great spots that deserve mention are Sirjan Persian restaurant and Indiana Jones restaurant which are both in easy walking distance. If you need a taxi, turn left out of the hotel and Daniel's taxi is usually there on the left corner.
We had a great time at HM Playa del Carmen right from the beginning when we were greeted by the highly efficient Minerva at the front desk. We appreciated having our Expedia VIP status recognized and the sparkling wine in the room as well as the option of a room upgrade and most importantly a very late check out till 4 pm which worked out perfectly for our 7:30 pm flight. The breakfast and bar staff were very friendly and worked hard to meet our needs and the breakfast itself was varied and plentiful and set us up for a great start to the day. We loved the location - we are walkers so enjoyed walking along 5th Avenue past all the craziness to Punta Esmerelda and then along the ocean and public beaches coming up at calle 38 and into our favourite lunch time spot Chela de Playa for craft beer, an excellent orange gin and tonic and the best torta in Mexico. Other great spots that deserve mention are Sirjan Persian restaurant and Indiana Jones restaurant which are both in easy walking distance. If you need a taxi, turn left out of the hotel and Daniel's taxi is usually there on the left corner.
6
Guadalupe
Feb 16, 2025
·
Stayed 3 nights
Todo estuvo bien a excepción del recepcionista Brayan una persona racista y despota desde q llegamos mi esposo y yo al hotel ese hombre Brayan c porto muy grosero con nosotros, pero de todo lo demás estuvo excelente.
Todo estuvo bien a excepción del recepcionista Brayan una persona racista y despota desde q llegamos mi esposo y yo al hotel ese hombre Brayan c porto muy grosero con nosotros, pero de todo lo demás estuvo excelente.
10
Felipe
Sep 10, 2025
·
Stayed 3 nights
Esta muy conmoda la habitacion, y el desayuno muy rico, hacen unos omeletes muy sabrosos Jesus nos atendio super bien y tienen varias opciones muy ricas para desayunar. El check in fue muy sencillo, Roman fue muy amable, el dia del check out saldriamos muy temprano y nos tenian box lunch para el camino. Tienen muy buena seguridad en el estacionamiento, los chicos fueron muy amables y disponibles para abrir aunque fuera muy temprano por la manana. La alberca esta super, muy relax. Muy cerca de la quinta avenida. Sin duda regredariamos
Esta muy conmoda la habitacion, y el desayuno muy rico, hacen unos omeletes muy sabrosos Jesus nos atendio super bien y tienen varias opciones muy ricas para desayunar. El check in fue muy sencillo, Roman fue muy amable, el dia del check out saldriamos muy temprano y nos tenian box lunch para el camino. Tienen muy buena seguridad en el estacionamiento, los chicos fueron muy amables y disponibles para abrir aunque fuera muy temprano por la manana. La alberca esta super, muy relax. Muy cerca de la quinta avenida. Sin duda regredariamos
2
Kevin
Mar 16, 2024
·
Stayed 2 nights
Los de recepción no tienen buena actitud de ambos turnos, de ahí en fuera todo el personal muy amable
Los de recepción no tienen buena actitud de ambos turnos, de ahí en fuera todo el personal muy amable
10
Jovanni
Sep 10, 2025
·
Stayed 5 nights
Everything was awesome , great bar staff .
Everything was awesome , great bar staff .
2
carlos
Mar 8, 2023
·
I guess it’s not a trip to Mexico if you don’t get shaken down in one way or another. I just didn’t expect it from the hotel. At check in I was advised that’s there’s a governmental eco tax, equivalent to $12 dollars. I gave them my credit card and they said it was cash only. Hmmm. I didn’t have cash and I was allowed to check in. At check out I was told I had a balance of said tax. I literally didn’t have cash, didn’t use any on this trip. I offered again to pay with my credit card and they said it’s cash only. They said they would need to hold my luggage as collateral while I go get the cash. Again, $11USD. Then when I said what happens if I just leave without paying, the attendant pointed to the security guard and said he wouldn’t let me leave. I refused to leave my luggage and gave in and went to the ATM across the street. With ATM fees it came out to $20. It’s a shame because otherwise it was a good stay there. That just left a VERY bad taste.
I guess it’s not a trip to Mexico if you don’t get shaken down in one way or another. I just didn’t expect it from the hotel. At check in I was advised that’s there’s a governmental eco tax, equivalent to $12 dollars. I gave them my credit card and they said it was cash only. Hmmm. I didn’t have cash and I was allowed to check in. At check out I was told I had a balance of said tax. I literally didn’t have cash, didn’t use any on this trip. I offered again to pay with my credit card and they said it’s cash only. They said they would need to hold my luggage as collateral while I go get the cash. Again, $11USD. Then when I said what happens if I just leave without paying, the attendant pointed to the security guard and said he wouldn’t let me leave. I refused to leave my luggage and gave in and went to the ATM across the street. With ATM fees it came out to $20. It’s a shame because otherwise it was a good stay there. That just left a VERY bad taste.
6
moises
Apr 14, 2024
·
Stayed 4 nights
Front desk person wasn't helpful at all
Front desk person wasn't helpful at all
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AI-generated summary based on recent guest reviews
Location
Central and walkable near Quinta Avenida, beach access, and the ADO/bus stations, while generally quiet compared to the bar zone. A few noted traffic noise in city-view rooms or found the immediate area less appealing.
Related guest reviews
10
Irene
Mar 29, 2025
·
Stayed 3 nights
We had a fantastic stay at HM Playa del Carmen! This beautiful boutique hotel is close to the main road, beach, and ferry, making it easy to explore. The well-maintained pool and poolside bar were perfect for relaxing with great drinks and snacks. Plus, the convenient and secure parking space, ideal for those travelling by car, and the attentive staff made our experience even better!
We had a fantastic stay at HM Playa del Carmen! This beautiful boutique hotel is close to the main road, beach, and ferry, making it easy to explore. The well-maintained pool and poolside bar were perfect for relaxing with great drinks and snacks. Plus, the convenient and secure parking space, ideal for those travelling by car, and the attentive staff made our experience even better!
10
Froila
Jul 26, 2025
·
Stayed 1 night
We like the location.
We like the location.
10
Jeanne
Mar 27, 2025
·
Stayed 6 nights
Just a great little hotel. Quiet but walkable to most everything in playa. Very clean and staff was friendly and sweet. Breakfast buffet was very good. My only minor complaint is the beds were pretty firm but still slept well. Only 3 blocks from the Playa Alterna bus station. Many dining options right by hotel. Pool was fantastic!
Just a great little hotel. Quiet but walkable to most everything in playa. Very clean and staff was friendly and sweet. Breakfast buffet was very good. My only minor complaint is the beds were pretty firm but still slept well. Only 3 blocks from the Playa Alterna bus station. Many dining options right by hotel. Pool was fantastic!
10
Luiz Augusto
Jan 31, 2026
·
Stayed 3 nights
Localização muito boa Perto de tudo e sem barulho ao mesmo tempo Ótimo Café da manhã
Localização muito boa Perto de tudo e sem barulho ao mesmo tempo Ótimo Café da manhã
10
Romy
Nov 28, 2024
·
Stayed 4 nights
The hotel is located in a very convenient area. It is very close to the Quinta Avenida and Plaza Las Perlas (pickup point to go to many tours). It is also quiet and full of plants which give it a cozy and appealing design. The staff is friendly and helpful. I had a great time staying there and would stay again for sure.
The hotel is located in a very convenient area. It is very close to the Quinta Avenida and Plaza Las Perlas (pickup point to go to many tours). It is also quiet and full of plants which give it a cozy and appealing design. The staff is friendly and helpful. I had a great time staying there and would stay again for sure.
10
Karla Patricia Cordova de
Sep 21, 2024
·
Stayed 3 nights
Excellent staff and clean. Perfect location to esplore the beach and town. Yiu can immerse in the community. Our group of six felt safe walking as early 4am and a night in town until 1am.
Excellent staff and clean. Perfect location to esplore the beach and town. Yiu can immerse in the community. Our group of six felt safe walking as early 4am and a night in town until 1am.
10
Monica
Aug 25, 2024
·
Stayed 2 nights
Clean , quiet, close to 5a Ave. Close to bus station. Family friendly!
Clean , quiet, close to 5a Ave. Close to bus station. Family friendly!
8
Margarita
Jun 5, 2025
·
Stayed 3 nights
Place was stunning, staff was amazing, and the breakfast incredible. Inside the hotel and all common areas including pool and bar were quiet and relaxing. Although I loved the layout of our 2nd level junior suite and terrace, the noise was such a nuisance. Late nights with traffic and partygoers and bright and early in the morning with the rush hour traffic sleep was difficult. Other than that everything was great!
Place was stunning, staff was amazing, and the breakfast incredible. Inside the hotel and all common areas including pool and bar were quiet and relaxing. Although I loved the layout of our 2nd level junior suite and terrace, the noise was such a nuisance. Late nights with traffic and partygoers and bright and early in the morning with the rush hour traffic sleep was difficult. Other than that everything was great!
8
Livia
Nov 10, 2024
·
Stayed 1 night
O hotel é super bem localizado, a 2 quarteirões da Quinta Avenida! A área da piscina é linda e conta com bar molhado. Os funcionários são simpáticos e o quarto standard é simples mas muito limpo.
O hotel é super bem localizado, a 2 quarteirões da Quinta Avenida! A área da piscina é linda e conta com bar molhado. Os funcionários são simpáticos e o quarto standard é simples mas muito limpo.
8
Kathleen M
Apr 19, 2025
·
Stayed 1 night
The rooms and pool were delightful, clean and comfortable. The lobby did not reflect the quality of the rooms, which were very nice. Similarly, the neighborhood did not seem desirable, but it was walking distance to Quinta Avenida with various shops and greats spots to eat. The service was very friendly. Overall, a nice stopover en route to the airport.
The rooms and pool were delightful, clean and comfortable. The lobby did not reflect the quality of the rooms, which were very nice. Similarly, the neighborhood did not seem desirable, but it was walking distance to Quinta Avenida with various shops and greats spots to eat. The service was very friendly. Overall, a nice stopover en route to the airport.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is widely praised for quality and options, including made-to-order eggs; many also liked the on-site bar/restaurant. Some found breakfast repetitive or pricey and drinks expensive.
Related guest reviews
8
Sunil
Nov 23, 2025
·
Stayed 1 night
Room was clean,breakfast was great with good choices of fresh Omellettes ,fruit cereal and coffee.The hotel is in a good location and easy to move around walking.Ado bus station is 5 min walk.Pool was good as well with a good selection of bites and drinks at the bar.
Room was clean,breakfast was great with good choices of fresh Omellettes ,fruit cereal and coffee.The hotel is in a good location and easy to move around walking.Ado bus station is 5 min walk.Pool was good as well with a good selection of bites and drinks at the bar.
10
Rhea
Mar 1, 2024
·
Stayed 7 nights
Great location, but far enough from the action that it’s quiet. Great stay at HM Playa, with an excellent breakfast Buffett! Will definitely book here again!
Great location, but far enough from the action that it’s quiet. Great stay at HM Playa, with an excellent breakfast Buffett! Will definitely book here again!
10
Luiz Augusto
Jan 31, 2026
·
Stayed 3 nights
Localização muito boa Perto de tudo e sem barulho ao mesmo tempo Ótimo Café da manhã
Localização muito boa Perto de tudo e sem barulho ao mesmo tempo Ótimo Café da manhã
8
Carla Cristina
Mar 30, 2025
·
Stayed 7 nights
A localização é muito boa, porém devem aprimorar um pouco mais o café da manhã. Achei muito repetitivo, sem opção.
A localização é muito boa, porém devem aprimorar um pouco mais o café da manhã. Achei muito repetitivo, sem opção.
10
Shaun
Jan 20, 2023
·
Stayed 5 nights
Staff were really friendly and great service. Breakfast was great. Pool nice area and clean. I did not like Metal chairs and beds short. No coffee maker in room.
Staff were really friendly and great service. Breakfast was great. Pool nice area and clean. I did not like Metal chairs and beds short. No coffee maker in room.
10
Felipe
Sep 10, 2025
·
Stayed 3 nights
Esta muy conmoda la habitacion, y el desayuno muy rico, hacen unos omeletes muy sabrosos Jesus nos atendio super bien y tienen varias opciones muy ricas para desayunar. El check in fue muy sencillo, Roman fue muy amable, el dia del check out saldriamos muy temprano y nos tenian box lunch para el camino. Tienen muy buena seguridad en el estacionamiento, los chicos fueron muy amables y disponibles para abrir aunque fuera muy temprano por la manana. La alberca esta super, muy relax. Muy cerca de la quinta avenida. Sin duda regredariamos
Esta muy conmoda la habitacion, y el desayuno muy rico, hacen unos omeletes muy sabrosos Jesus nos atendio super bien y tienen varias opciones muy ricas para desayunar. El check in fue muy sencillo, Roman fue muy amable, el dia del check out saldriamos muy temprano y nos tenian box lunch para el camino. Tienen muy buena seguridad en el estacionamiento, los chicos fueron muy amables y disponibles para abrir aunque fuera muy temprano por la manana. La alberca esta super, muy relax. Muy cerca de la quinta avenida. Sin duda regredariamos
8
Angela
Apr 30, 2024
·
Stayed 4 nights
Overall the hotel was a great option due to the price of the room and location. Bed was comfortable, decent size TV, rainfall shower and lounging area. The hotel felt safe and the pool was a great place to hang out and relax. Only a few spots see the sun though so get there early if you want to reserve a sunny chair. Things we didn't like were the price of the food and drinks were way too high. Two drinks cost $26 USD! That's too much and seems they are trying to make their money in price of drinks to compensate the cheap price of room. Breakfast buffet wasn't very good either. Poor quality hot food. Best part was the fresh juice and egg made to order. Everything else can go on the garbage. Elevator seemed to be out of service multiple times and the AC stopped working in our room. I will say the staff was quick to fix it though!
Overall the hotel was a great option due to the price of the room and location. Bed was comfortable, decent size TV, rainfall shower and lounging area. The hotel felt safe and the pool was a great place to hang out and relax. Only a few spots see the sun though so get there early if you want to reserve a sunny chair. Things we didn't like were the price of the food and drinks were way too high. Two drinks cost $26 USD! That's too much and seems they are trying to make their money in price of drinks to compensate the cheap price of room. Breakfast buffet wasn't very good either. Poor quality hot food. Best part was the fresh juice and egg made to order. Everything else can go on the garbage. Elevator seemed to be out of service multiple times and the AC stopped working in our room. I will say the staff was quick to fix it though!
8
melanie
Jan 19, 2025
·
Stayed 3 nights
While pricey, this hotel offers a tranquil haven from the hustle of Playa. Great location and a really lovely hotel with pool and well priced happy hour !
While pricey, this hotel offers a tranquil haven from the hustle of Playa. Great location and a really lovely hotel with pool and well priced happy hour !
10
Bryony
Mar 29, 2024
·
Stayed 14 nights
We had an excellent stay here ! The rooms were large and cleaned excellently every day, the staff were all really friendly and the breakfast was plentiful and tasty with fresh eggs served to taste which were great! It was a great base for us. 5 minute walk to 5th Ave and plenty out so that it was so quiet on a night time! The waiting staff work really hard here! Fabian who we saw every morning always went out of his way to speak to our children and we were always checked on to see if we needed anything. The bar staff also work really hard and always smile and say hello! It really was a perfect 2 week stay! Thank you to everyone!
We had an excellent stay here ! The rooms were large and cleaned excellently every day, the staff were all really friendly and the breakfast was plentiful and tasty with fresh eggs served to taste which were great! It was a great base for us. 5 minute walk to 5th Ave and plenty out so that it was so quiet on a night time! The waiting staff work really hard here! Fabian who we saw every morning always went out of his way to speak to our children and we were always checked on to see if we needed anything. The bar staff also work really hard and always smile and say hello! It really was a perfect 2 week stay! Thank you to everyone!
8
Adolfo Pedro
Sep 27, 2025
·
Stayed 3 nights
El desayuno muy bueno
El desayuno muy bueno
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8
René
Aug 30, 2026
·
Stayed 3 nights
We had a great stay at HM Playa del Carmen. The hotel was very nice and comfortable, with a great pool area and an excellent breakfast. We had nice rooms with private terraces, which made it a perfect place to spend our last few days in Mexico. Playa del Carmen itself felt a little too touristy for our taste, but the hotel was very good and a great place to finish our trip.
We had a great stay at HM Playa del Carmen. The hotel was very nice and comfortable, with a great pool area and an excellent breakfast. We had nice rooms with private terraces, which made it a perfect place to spend our last few days in Mexico. Playa del Carmen itself felt a little too touristy for our taste, but the hotel was very good and a great place to finish our trip.
8
JIN WOO
Jul 9, 2026
·
Stayed 1 night
The hotel's location was excellent. The facilities were clean but a bit dated; it looked like it needed some remodeling. The air conditioner, in particular, was very noisy.
The hotel's location was excellent. The facilities were clean but a bit dated; it looked like it needed some remodeling. The air conditioner, in particular, was very noisy.
10
Latoya
Jun 14, 2026
·
Stayed 7 nights
I enjoyed staying at this hotel. The room was clean and decent. The staff were friendly and professional. This was the best location for me as it was centrally located near many restaurants and the beach.
I enjoyed staying at this hotel. The room was clean and decent. The staff were friendly and professional. This was the best location for me as it was centrally located near many restaurants and the beach.
10
Sergio F.
Jun 8, 2026
·
Stayed 4 nights
Nice, clean and convenient, great location, helpful, kind and polite staff.
Nice, clean and convenient, great location, helpful, kind and polite staff.
10
Adrina
Jun 1, 2026
·
Stayed 1 night
Excellent attention thanks
Excellent attention thanks
Property Policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 15:00 to 11:00
Before 12:00
Good to know
Additional policies and info about this property.
Optional extras
Additional paid services you can request.
FAQs about HM Playa del Carmen
Is parking available at the property?
Free valet parking is available onsite, and there is also parking on-site. No reservation is required.
What type of breakfast is offered and what are the serving hours?
Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee of approximately MXN 300 for adults and MXN 150 for children.
Does the property allow pets?
No pets and no service animals are allowed at this property.
What are the standard check-in and check-out times?
Check-in time is at 3:00 PM, and check-out time is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
Are airport shuttle services available?
A roundtrip airport shuttle is available for a surcharge. Guests can arrange the transfer through the front desk.
What accessibility features does the property offer?
The property features step-free entrances, wheelchair-accessible facilities in public areas, and elevators to assist guests with disabilities.
Where is the property located in relation to key landmarks?
The hotel is located in Playa del Carmen (Gonzalo Guerrero), within a 15-minute walk of Playa del Carmen Main Beach and Quinta Avenida. It is 0.6 mi (1 km) from Mamitas Beach and 6.1 mi (9.8 km) from Xcaret Eco Theme Park.
Does the property have a swimming pool?
Yes, there is an outdoor swimming pool available for guests. The operational hours and seasonal availability may vary.
What are the policies for guests staying with children?
Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-19: 93.95673223782349USD
- 2026-10-20: 97.44623994129181USD
- 2026-10-21: 97.54600812986756USD
- 2026-10-22: 92.20191941828156USD
- 2026-10-23: 95.20322275648499USD
- 2026-10-24: 95.09657459333039USD
- 2026-10-25: 86.85773657769013USD
- 2026-10-26: 90.29759550938415USD
- 2026-10-27: 98.51074486372376USD
- 2026-10-28: 100.7857659103775USD
- 2026-10-29: 97.68620900486755USD
- 2026-10-30: 96.84632156094361USD
- 2026-10-31: 99.95068760291291USD
- 2026-11-01: 108.92844686837769USD
- 2026-11-02: 120.40299511729431USD
- 2026-11-03: 128.79413386372374USD
- 2026-11-04: 124.73238170750427USD
- 2026-11-05: 121.23287921509552USD
- 2026-11-06: 135.8961245376663USD
- 2026-11-07: NO DATA
- 2026-11-08: 122.16274543103027USD
- 2026-11-09: 122.16274543103027USD
- 2026-11-10: 122.16274543103027USD
- 2026-11-11: 133.98107847933198USD
- 2026-11-12: 206.940770091156USD
- 2026-11-13: 119.42313784229279USD
- 2026-11-14: 122.16274543103027USD
- 2026-11-15: 122.16274543103027USD
- 2026-11-16: 122.16274543103027USD
- 2026-11-17: 119.98305995251465USD
- 2026-11-18: 121.95277784864044USD
- 2026-11-19: 122.16274543103027USD
- 2026-11-20: 122.16274543103027USD
- 2026-11-21: 119.98305995251465USD
- 2026-11-22: 122.16274543103027USD
- 2026-11-23: 122.16274543103027USD
- 2026-11-24: 122.16274543103027USD
- 2026-11-25: 122.16274543103027USD
- 2026-11-26: 119.98305995251465USD
- 2026-11-27: 119.98305995251465USD
- 2026-11-28: 127.16203959571838USD
- 2026-11-29: 119.98305995251465USD
- 2026-11-30: 133.98107847933198USD
- 2026-12-01: 135.16091710496522USD
- 2026-12-02: 133.98107847933198USD
- 2026-12-03: 133.98107847933198USD
- 2026-12-04: 133.98107847933198USD
- 2026-12-05: 163.15695415859986USD
- 2026-12-06: 144.15965002427674USD
- 2026-12-07: 135.16091710496522USD
- 2026-12-08: 123.16260939827728USD
- 2026-12-09: 120.98291536257935USD
- 2026-12-10: 120.98291536257935USD
- 2026-12-11: 120.98291536257935USD
- 2026-12-12: 123.16260939827728USD
- 2026-12-13: 123.16260939827728USD
- 2026-12-14: 122.7138707578354USD
- 2026-12-15: 123.16260939827728USD
- 2026-12-16: 117.39342554097747USD
- 2026-12-17: 126.16218418565369USD
- 2026-12-18: 131.1614783503418USD
- 2026-12-19: 135.16091710496522USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher and a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
Business details
Property registration number 009-025-001689/2026
- Fee for buffet breakfast: approximately MXN 300 for adults and MXN 150 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Restaurant
Swimming pool
Room Service
Tour Desk
Activities
Swimming pool
Scuba Diving
Fishing
Horse Riding
Canoeing
Pool Outdoor
Bicycle Tour Information
Outdoor Furniture
Terrace
Fitness Center (nearby)
General
Room Service
Restaurant
Non-Smoking Rooms
Poolside Bar
Family Room
Beach Sun Loungers
Snack Bar/Deli
Services
Tour Desk
Dry Cleaning
Housekeeping
Currency Exchange
Safe-Deposit Box
Bicycle Rental
Luggage Storage
Designated Smoking Area
Self Laundry
24-Hour Front Desk
Concierge Services
Parking
Parking
Airport shuttle
Free Parking
Parking Onsite
Internet
Free Wi-Fi