B&B Hotel Firenze Pitti Palace al Ponte Vecchio
US$296
/ night
Avg. for October
Prices for B&B Hotel Firenze Pitti Palace al Ponte Vecchio
Select dates to see prices and availability
US$296
/ night
Avg. for October
Monthly average prices
Nightly prices at B&B Hotel Firenze Pitti Palace al Ponte Vecchio average US$126 in the cheapest month (January) and US$321 in the most expensive month (September), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$126 |
| February | US$137 |
| March | US$176 |
| April | US$261 |
| May | US$320 |
| June | US$292 |
| July | US$199 |
| August | US$155 |
| September | US$321 |
| October | US$296 |
| November | US$164 |
| December | US$130 |
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Oct · US$296
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Most expensive: September (~US$321)
Cheapest: January (~US$126)
About this property
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional amenities at this hotel include babysitting (surcharge) and a banquet hall.
Amenities
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional amenities at this hotel include babysitting (surcharge) and a banquet hall.
Business amenities
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby.
Dining
Satisfy your appetite for lunch or dinner at Torre De’ Rossi, a restaurant which specializes in Regional cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 86 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Location
With a stay at B&B Hotel Firenze Pitti Palace al Ponte Vecchio, you'll be centrally located in Florence, steps from Ponte Vecchio and 10 minutes by foot from Piazza di Santa Maria Novella. This hotel is 0.6 mi (1 km) from Piazza del Duomo and 0.2 mi (0.4 km) from Pitti Palace.
What's nearby
Ponte Vecchio(0.1 Miles)
Arno River(0.1 Miles)
Accademia Italiana(0.2 Miles)
Via Maggio(0.2 Miles)
Via de' Calzaiuoli(0.2 Miles)
Pitti Palace(0.2 Miles)
Palazzo degli Uffizi(0.2 Miles)
Piazza della Signoria(0.2 Miles)
Via de' Bardi(0.2 Miles)
Via de' Tornabuoni(0.2 Miles)
Uffizi Gallery(0.2 Miles)
Santo Spirito Basilica(0.3 Miles)
Palazzo Vecchio(0.3 Miles)
Salvatore Ferragamo Museum(0.3 Miles)
Piazza della Repubblica(0.3 Miles)
The preferred airport for B&B Hotel Firenze Pitti Palace al Ponte Vecchio is Florence Airport, Peretola (FLR)(21.8 Miles)
Non-smoking rooms
Babysitting/Child services
Business centre
Room service
Dry cleaning
Housekeeping
Location
Borgo San Jacopo 3/R, Florence, Italy
Ponte Vecchio (0.1 Miles)
Arno River (0.1 Miles)
Accademia Italiana (0.2 Miles)
Via Maggio (0.2 Miles)
Via de' Calzaiuoli (0.2 Miles)
Pitti Palace (0.2 Miles)
Room options
8
Superior Double Room
Room details
1 Large Double Bed
2 Single Beds
Sleeps 2
215 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
3
Junior Suite
Room details
1 Large Double Bed
and 1 Sofa Bed
Sleeps 3
269 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
4
Standard Twin Room
Room details
1 Large Double Bed
2 Single Beds
Sleeps 2
161 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
5
Twin Room, City View
Room details
1 Large Double Bed
2 Single Beds
Sleeps 2
161 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
8
Suite
Room details
1 Large Double Bed
Sleeps 2
430 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
3
Triple Room
Room details
1 Large Double Bed
and 1 Single Bed
3× Single Beds
Sleeps 3
237 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
3
Standard Single Room
Room details
1 Single Bed
118 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
Guest reviews of B&B Hotel Firenze Pitti Palace al Ponte Vecchio
8.6
Fabulous
Based on 2,228 verified reviews
Who stays here?
Business
3%
Couple
58%
Family
21%
Group
12%
Solo
3%
What guests think
AI-generated summary based on recent guest reviews
Across the reviews for B&B Hotel Firenze Pitti Palace al Ponte Vecchio, travellers consistently praise the unbeatable location beside Ponte Vecchio and generally friendly staff, while opinions diverge on room quality, maintenance, and overall cleanliness, especially in shared areas.
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What guests think
Across the reviews for B&B Hotel Firenze Pitti Palace al Ponte Vecchio, travellers consistently praise the unbeatable location beside Ponte Vecchio and generally friendly staff, while opinions diverge on room quality, maintenance, and overall cleanliness, especially in shared areas.
Many highlight the rooftop breakfast room with panoramic city views. Common complaints include street noise and limited soundproofing, occasional sewage or musty odors, dated bathrooms, and issues with air conditioning, Wi‑Fi, and a very small or unreliable elevator. Breakfast quality ranges from great to basic, and dinner or bar service feels inconsistent across reviews. Expect an extremely central stay with friendly service, but variable rooms and facilities in an older building.
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AI-generated summary based on recent guest reviews
Facilities
Rooftop breakfast room/terrace with city views is a highlight. Repeated mentions note a very small/occasionally unreliable elevator, intermittent or slow Wi‑Fi, and challenging car access with use of nearby paid garages; bar/restaurant availability varies.
Related guest reviews
10
Susan
4 Aug 2025
·
Stayed 4 nights
Wonderful location at the Ponte Vecchio bridge, close to restaurants, shopping, museums and the Duomo. Breakfast on the rooftop was delicious with a great view of the city. Would definitely stay here again!
Wonderful location at the Ponte Vecchio bridge, close to restaurants, shopping, museums and the Duomo. Breakfast on the rooftop was delicious with a great view of the city. Would definitely stay here again!
8
Magdalena
14 Aug 2022
·
Stayed 3 nights
Service gut, am Zimmer gab es nichts zu beanstanden. Lage geht nicht besser, direkt an der Ponte Vecchio - also aus der Tür raus und man steht eig schon drauf :-) Anreise mit dem Auto aber Horror. Straßenführung richtig schlimm, aber dafür kann das Hotel natürlich nichts ;-)
Service gut, am Zimmer gab es nichts zu beanstanden. Lage geht nicht besser, direkt an der Ponte Vecchio - also aus der Tür raus und man steht eig schon drauf :-) Anreise mit dem Auto aber Horror. Straßenführung richtig schlimm, aber dafür kann das Hotel natürlich nichts ;-)
6
Jose Mari
30 Dec 2023
·
Stayed 3 nights
Location is at the center with plenty of restaurants and shops near by. Only problem is there is only one elevator in the hotel. It takes forever to go up and down.
Location is at the center with plenty of restaurants and shops near by. Only problem is there is only one elevator in the hotel. It takes forever to go up and down.
10
Jacob
3 Dec 2022
·
This hotel has great location, very clean,great free breakfast , wlaking distance from all tourist attractions...hotel dosnt have parking so you need to pay additional but parking garage is walking distance from hotel!
This hotel has great location, very clean,great free breakfast , wlaking distance from all tourist attractions...hotel dosnt have parking so you need to pay additional but parking garage is walking distance from hotel!
10
Barbara
22 May 2025
·
Stayed 3 nights
Incredible location steps from the PonteVecchio! Gorgeous rooftop terrace with incredible views all around - perfect for breakfast in the morning, and siping wine at sunset! Very nice rooms with comfortable beds. The staff are truly wonderful!!! Loved this hotel!!!
Incredible location steps from the PonteVecchio! Gorgeous rooftop terrace with incredible views all around - perfect for breakfast in the morning, and siping wine at sunset! Very nice rooms with comfortable beds. The staff are truly wonderful!!! Loved this hotel!!!
10
Douglas
14 Aug 2024
·
Stayed 2 nights
Great location, with incredibly friendly staff and great rooftop setting for breakfast!
Great location, with incredibly friendly staff and great rooftop setting for breakfast!
6
Travis
22 Mar 2025
·
Stayed 3 nights
Fabulous restaurant/rooftop bar views. Unusably slow internet throughout the property.
Fabulous restaurant/rooftop bar views. Unusably slow internet throughout the property.
10
Irina
31 Jul 2025
·
Stayed 3 nights
Great hotel in a perfect location right on Poine Vecchio. Top soundproofing - you could barely hear the noise from the street. Comfy bed and pillows, strong AC, and breackfast has many options to choose from and served at the rooftop area with beautiful views of the city.
Great hotel in a perfect location right on Poine Vecchio. Top soundproofing - you could barely hear the noise from the street. Comfy bed and pillows, strong AC, and breackfast has many options to choose from and served at the rooftop area with beautiful views of the city.
8
Heather
8 Apr 2024
·
Stayed 2 nights
We loved the location. The staff was very helpful. The elevator wasn’t working and we were on the 5th floor. I had the bring my mom’s wheelchair down 5 flights of stairs and of course they got it working as soon as I got to the bottom.
We loved the location. The staff was very helpful. The elevator wasn’t working and we were on the 5th floor. I had the bring my mom’s wheelchair down 5 flights of stairs and of course they got it working as soon as I got to the bottom.
6
Irene
16 May 2025
·
Stayed 3 nights
Good location. Room needs repair/updating. Wifi intermittent and shower needs attemtion
Good location. Room needs repair/updating. Wifi intermittent and shower needs attemtion
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AI-generated summary based on recent guest reviews
Cleanliness
Feedback is mixed: many found rooms clean, but multiple reviews report sewage or musty odors in corridors/lobby and mold in some bathrooms, with some worn or dusty common areas.
Related guest reviews
4
Stefan
31 Jan 2026
·
Stayed 1 night
Das Hotel lässt bei Sauberkeit, Ausstattung, Hilfsbereitschaft und Angaben zum Hotel, deutlich zu wünschen übrig. Die Zimmer sind Strassenseitig sehr sehr laut. Jedes Strassengeräusch, Mein Zimmer war im 4. Stock!!! ist zu höhren. Von einer erholsamen Nachtruhe war nicht zu sprechen. Die Zimmer sind einigermaßen sauber, in den Fluren und Treppenhäusern ist alles schmutzig und verstaubt. Die Angaben in der Hotelbeschreibung bei Hotel.com entsprechen nicht der Realität. Das angepriesene Restaurant mit Lunch und Dinner existiert nicht. Die Bar die angepreist wird ist ein Selbstbedinungsautomat. Der angepriesene VIP Status und die damit verbundenen Benefits müssen eingefordert werden. Das Personal hat hiervon keinerlei Ahnung. Nie Wieder
Das Hotel lässt bei Sauberkeit, Ausstattung, Hilfsbereitschaft und Angaben zum Hotel, deutlich zu wünschen übrig. Die Zimmer sind Strassenseitig sehr sehr laut. Jedes Strassengeräusch, Mein Zimmer war im 4. Stock!!! ist zu höhren. Von einer erholsamen Nachtruhe war nicht zu sprechen. Die Zimmer sind einigermaßen sauber, in den Fluren und Treppenhäusern ist alles schmutzig und verstaubt. Die Angaben in der Hotelbeschreibung bei Hotel.com entsprechen nicht der Realität. Das angepriesene Restaurant mit Lunch und Dinner existiert nicht. Die Bar die angepreist wird ist ein Selbstbedinungsautomat. Der angepriesene VIP Status und die damit verbundenen Benefits müssen eingefordert werden. Das Personal hat hiervon keinerlei Ahnung. Nie Wieder
4
Robin
5 Mar 2025
·
Stayed 2 nights
The smell of this hotel was terrible overall. They need to completely change the cleaning products throughout. there was no place in the hotel that was clean and fresh. Even the lobby had an air freshener to mask the smell. It smelled as if they used old dirty rags to clean and was everywhere - the elevator, lobby, restaurant, halls and rooms. Beds were comfortable but we could not control the heat - even when it was off it was very warm and we needed to open windows occasionally to get fresh air in the room. Breakfast was okay - we have had much better variety at other hotels. Sliced hot dogs for the breakfast meat was a turnoff. Breakfast staff was friendly, however the front desk was not. We asked for assistance on what time a Farmacia opened and instead of being helpful - the man looked at us and told us to "google it" The woman at check in did not provide us both rooms we registered for (only 1 was provided but she called it an upgrade??) and instead told us something might be available and had us move one of the rooms the next day. We spent the MOST $$ for our trip at this hotel and honestly couldn't wait to leave.
The smell of this hotel was terrible overall. They need to completely change the cleaning products throughout. there was no place in the hotel that was clean and fresh. Even the lobby had an air freshener to mask the smell. It smelled as if they used old dirty rags to clean and was everywhere - the elevator, lobby, restaurant, halls and rooms. Beds were comfortable but we could not control the heat - even when it was off it was very warm and we needed to open windows occasionally to get fresh air in the room. Breakfast was okay - we have had much better variety at other hotels. Sliced hot dogs for the breakfast meat was a turnoff. Breakfast staff was friendly, however the front desk was not. We asked for assistance on what time a Farmacia opened and instead of being helpful - the man looked at us and told us to "google it" The woman at check in did not provide us both rooms we registered for (only 1 was provided but she called it an upgrade??) and instead told us something might be available and had us move one of the rooms the next day. We spent the MOST $$ for our trip at this hotel and honestly couldn't wait to leave.
8
Gabriel
14 Dec 2024
·
Stayed 3 nights
The location is amazing, but the cleaning needs work. We found mold in our bathroom.
The location is amazing, but the cleaning needs work. We found mold in our bathroom.
10
Bryant
5 Jun 2023
·
Stayed 1 night
Hotel was in a great area nearby shopping and dining. The Lobby area was very clean but our room had an awful musty smell. The tile in the shower had mold in the grout areas and the emergency pull cord in the shower had mold growing on it.
Hotel was in a great area nearby shopping and dining. The Lobby area was very clean but our room had an awful musty smell. The tile in the shower had mold in the grout areas and the emergency pull cord in the shower had mold growing on it.
4
Stefany
10 Aug 2025
·
Stayed 4 nights
Walked into a room that was half made up; full of dust and old food in the fridge. Food options for breakfast were not great and the staff member working the kitchen was quite rude.
Walked into a room that was half made up; full of dust and old food in the fridge. Food options for breakfast were not great and the staff member working the kitchen was quite rude.
6
Natalie
18 Feb 2025
·
Stayed 1 night
The location was amazing, and our room was fine. However the hallways and the lobby smelled like sewage throughout our stay, the pillows were completely flat, and the bathrooms could really use some renovating/updating. This hotel has a lot of potential based on the location of it, however they need to invest a little more in the upkeep.
The location was amazing, and our room was fine. However the hallways and the lobby smelled like sewage throughout our stay, the pillows were completely flat, and the bathrooms could really use some renovating/updating. This hotel has a lot of potential based on the location of it, however they need to invest a little more in the upkeep.
10
Melanie I Mercado
11 Nov 2025
·
Stayed 4 nights
Great place to stay and location. The room was super cleaned and great customer service as well!! Definitely will come back!
Great place to stay and location. The room was super cleaned and great customer service as well!! Definitely will come back!
10
Christina
3 Sept 2025
·
Stayed 3 nights
The property was beautiful. The room was very clean and confortable. I could walk everywhere!
The property was beautiful. The room was very clean and confortable. I could walk everywhere!
10
lillian
25 Apr 2024
·
Stayed 4 nights
I’m very happy. Hotel is extremely clean and service is excellent.
I’m very happy. Hotel is extremely clean and service is excellent.
6
Simon
16 Feb 2025
·
Stayed 3 nights
We stayed there for three nights. The location of the hotel is excellent which is just by the historical Ponte Vecchio bridge. However, we could not bear the smell of sewage which is full of the hallway and stairway and even penetrated into the rooms. The window glass is single pane and we could hear pedestrian speaking at night. With more than 200 Euro per night, we probably not come back next time.
We stayed there for three nights. The location of the hotel is excellent which is just by the historical Ponte Vecchio bridge. However, we could not bear the smell of sewage which is full of the hallway and stairway and even penetrated into the rooms. The window glass is single pane and we could hear pedestrian speaking at night. With more than 200 Euro per night, we probably not come back next time.
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AI-generated summary based on recent guest reviews
Rooms
Room experience varies widely: some are spacious and comfortable, others feel small or dated, with street noise due to limited soundproofing. Several guests reported AC problems and worn mattresses; a few enjoyed good views and quiet rooms.
Related guest reviews
4
Stefan
31 Jan 2026
·
Stayed 1 night
Das Hotel lässt bei Sauberkeit, Ausstattung, Hilfsbereitschaft und Angaben zum Hotel, deutlich zu wünschen übrig. Die Zimmer sind Strassenseitig sehr sehr laut. Jedes Strassengeräusch, Mein Zimmer war im 4. Stock!!! ist zu höhren. Von einer erholsamen Nachtruhe war nicht zu sprechen. Die Zimmer sind einigermaßen sauber, in den Fluren und Treppenhäusern ist alles schmutzig und verstaubt. Die Angaben in der Hotelbeschreibung bei Hotel.com entsprechen nicht der Realität. Das angepriesene Restaurant mit Lunch und Dinner existiert nicht. Die Bar die angepreist wird ist ein Selbstbedinungsautomat. Der angepriesene VIP Status und die damit verbundenen Benefits müssen eingefordert werden. Das Personal hat hiervon keinerlei Ahnung. Nie Wieder
Das Hotel lässt bei Sauberkeit, Ausstattung, Hilfsbereitschaft und Angaben zum Hotel, deutlich zu wünschen übrig. Die Zimmer sind Strassenseitig sehr sehr laut. Jedes Strassengeräusch, Mein Zimmer war im 4. Stock!!! ist zu höhren. Von einer erholsamen Nachtruhe war nicht zu sprechen. Die Zimmer sind einigermaßen sauber, in den Fluren und Treppenhäusern ist alles schmutzig und verstaubt. Die Angaben in der Hotelbeschreibung bei Hotel.com entsprechen nicht der Realität. Das angepriesene Restaurant mit Lunch und Dinner existiert nicht. Die Bar die angepreist wird ist ein Selbstbedinungsautomat. Der angepriesene VIP Status und die damit verbundenen Benefits müssen eingefordert werden. Das Personal hat hiervon keinerlei Ahnung. Nie Wieder
2
Christy
1 Jul 2025
·
Stayed 3 nights
My family had 3 rooms for our visit. One of the rooms was fine, 2 of the rooms had safety issues like bare pipes with raw edges sticking out of the wall over the bidet, and 2 rooms had A/C problems. The staff gave us a fan the 1st night, but it was still 86 degrees. We asked to fix it the next day and they didn't even look at it. They finally moved us to an inferior room in a basement by the janitor closet. It had working AC, but they refused to give any upgrades or compensation for our difficulty. They told me to email customer service, who I emailed twice, but no one has ever replied. Stay at your own risk. You may get a decent room, but there is a lot of variation between the rooms and some are in very poor condition.
My family had 3 rooms for our visit. One of the rooms was fine, 2 of the rooms had safety issues like bare pipes with raw edges sticking out of the wall over the bidet, and 2 rooms had A/C problems. The staff gave us a fan the 1st night, but it was still 86 degrees. We asked to fix it the next day and they didn't even look at it. They finally moved us to an inferior room in a basement by the janitor closet. It had working AC, but they refused to give any upgrades or compensation for our difficulty. They told me to email customer service, who I emailed twice, but no one has ever replied. Stay at your own risk. You may get a decent room, but there is a lot of variation between the rooms and some are in very poor condition.
8
Amy
22 Feb 2024
·
Stayed 6 nights
The staff is wonderful, and as far as proximity to the major sites in central Florence, it can't be beat. The breakfast buffet offers abundant variety. I had stayed at this hotel a few times previously. Since being bought out by B&B Hotel, the locally crafted bathroom soaps, lotions, and hair products have been replaced with a singular bottle of "body and hair" wash. This was a downgrade. The rooms would benefit from additional window soundproofing. The hotel itself is very quiet, and you don't hear other rooms/guests, but the nighttime street noise is very loud, especially on the weekends.
The staff is wonderful, and as far as proximity to the major sites in central Florence, it can't be beat. The breakfast buffet offers abundant variety. I had stayed at this hotel a few times previously. Since being bought out by B&B Hotel, the locally crafted bathroom soaps, lotions, and hair products have been replaced with a singular bottle of "body and hair" wash. This was a downgrade. The rooms would benefit from additional window soundproofing. The hotel itself is very quiet, and you don't hear other rooms/guests, but the nighttime street noise is very loud, especially on the weekends.
6
Curtis
19 Mar 2024
·
Stayed 4 nights
Pertaining to room 507: The Good: Fantastic location. Nice view. Room was clean and good housekeeping. The not so good: The coffee was undrinkable and the breakfast was inedible. Keeping in mind this is a large tourist hotel and the women’s servers were doing their best. Both mattresses were broken down and need to be replaced.
Pertaining to room 507: The Good: Fantastic location. Nice view. Room was clean and good housekeeping. The not so good: The coffee was undrinkable and the breakfast was inedible. Keeping in mind this is a large tourist hotel and the women’s servers were doing their best. Both mattresses were broken down and need to be replaced.
4
Knut
10 Jul 2024
·
Stayed 3 nights
The air condition system did not work the last two nights. The hotel did not acknowledge the problem until other guests on our floor reported the same problem. Last night we were provided with fans, but the problem itself was not solved on our departure monday morning.
The air condition system did not work the last two nights. The hotel did not acknowledge the problem until other guests on our floor reported the same problem. Last night we were provided with fans, but the problem itself was not solved on our departure monday morning.
4
Anthony
8 Oct 2025
·
Stayed 2 nights
Bathroom is a work in progress condition water is not retained and drained well. Not a good provision of shampoo and soaps. Room is too small for people and luggage. More electrical sockets needed.
Bathroom is a work in progress condition water is not retained and drained well. Not a good provision of shampoo and soaps. Room is too small for people and luggage. More electrical sockets needed.
10
Rosangela
28 Jan 2025
·
Stayed 2 nights
Location is great and rooms are comfortable.
Location is great and rooms are comfortable.
8
Warren
12 Jun 2025
·
Stayed 4 nights
Wonderful staff and location Air conditioning leaked and could not get fixed during our stay We just put a bucket on the leak abs was honestly happy for the air
Wonderful staff and location Air conditioning leaked and could not get fixed during our stay We just put a bucket on the leak abs was honestly happy for the air
10
Teresa
12 Dec 2024
·
Stayed 2 nights
This hotel is in a perfect location, everywhere is walkable. The rooms are nice and big and the bed is super comfortable, they have a pretty good breakfast and the front desk are very helpful. Will definitely go back
This hotel is in a perfect location, everywhere is walkable. The rooms are nice and big and the bed is super comfortable, they have a pretty good breakfast and the front desk are very helpful. Will definitely go back
10
Jungtae
18 Aug 2024
·
Stayed 1 night
The location was excellent and close to everywhere I planned to visit. Everything (breakfast, location, amenities) was good but it was noisy at night by people walking and cars passing outside.
The location was excellent and close to everywhere I planned to visit. Everything (breakfast, location, amenities) was good but it was noisy at night by people walking and cars passing outside.
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AI-generated summary based on recent guest reviews
Service
Staff are widely described as friendly and helpful, assisting with taxis, luggage storage, and guidance. A minority reported rudeness, slow follow‑up, or confusion about promised benefits.
Related guest reviews
4
Stefan
31 Jan 2026
·
Stayed 1 night
Das Hotel lässt bei Sauberkeit, Ausstattung, Hilfsbereitschaft und Angaben zum Hotel, deutlich zu wünschen übrig. Die Zimmer sind Strassenseitig sehr sehr laut. Jedes Strassengeräusch, Mein Zimmer war im 4. Stock!!! ist zu höhren. Von einer erholsamen Nachtruhe war nicht zu sprechen. Die Zimmer sind einigermaßen sauber, in den Fluren und Treppenhäusern ist alles schmutzig und verstaubt. Die Angaben in der Hotelbeschreibung bei Hotel.com entsprechen nicht der Realität. Das angepriesene Restaurant mit Lunch und Dinner existiert nicht. Die Bar die angepreist wird ist ein Selbstbedinungsautomat. Der angepriesene VIP Status und die damit verbundenen Benefits müssen eingefordert werden. Das Personal hat hiervon keinerlei Ahnung. Nie Wieder
Das Hotel lässt bei Sauberkeit, Ausstattung, Hilfsbereitschaft und Angaben zum Hotel, deutlich zu wünschen übrig. Die Zimmer sind Strassenseitig sehr sehr laut. Jedes Strassengeräusch, Mein Zimmer war im 4. Stock!!! ist zu höhren. Von einer erholsamen Nachtruhe war nicht zu sprechen. Die Zimmer sind einigermaßen sauber, in den Fluren und Treppenhäusern ist alles schmutzig und verstaubt. Die Angaben in der Hotelbeschreibung bei Hotel.com entsprechen nicht der Realität. Das angepriesene Restaurant mit Lunch und Dinner existiert nicht. Die Bar die angepreist wird ist ein Selbstbedinungsautomat. Der angepriesene VIP Status und die damit verbundenen Benefits müssen eingefordert werden. Das Personal hat hiervon keinerlei Ahnung. Nie Wieder
4
Barry
23 Mar 2023
·
Stayed 2 nights
The property is centrally located, but there's a lot of noise. They advertise nearby parking. Good luck finding a place a km away and on narrow streets. The staff seems too accustomed to tourists. They are rude.
The property is centrally located, but there's a lot of noise. They advertise nearby parking. Good luck finding a place a km away and on narrow streets. The staff seems too accustomed to tourists. They are rude.
10
Paul
24 Jan 2026
·
Stayed 2 nights
A small problem was resolved quickly and fully satisfactorily. Very friendly staff and excellent location.
A small problem was resolved quickly and fully satisfactorily. Very friendly staff and excellent location.
6
Sandra
12 Jul 2023
·
Stayed 3 nights
The stay was a little rough. The location of the hotel was amazing. About a 15-minute walk to all the main tourist activities and right on the old Florance bridge. Before we arrived I emailed the hotel requesting that they have the three individual beds set up. Upon arrival, they informed me that they had not set up the beds in that manner despite having received the email request. They then said, it was too late now and it will just need to be done tomorrow. I then inquired about the upgrade that Expedia VIP members receive to which he said, “We don’t have anything” so I decided to call it a night and wake up to their breakfast. The female working the breakfast was very nice but unfortunately, the breakfast was not. After a really long day, we headed back to the hotel where I could not get one single English or Spanish TV channel. No Netflix, no YouTube, nothing. I realize I’m in a foreign country but in all my extensive travels, I’ve never stayed anywhere that didn’t at least include one. I called and his response was, “maybe there’s something wrong" but they never fixed the Netflix option or limited channels during the remainder of my stay. In a nutshell, the location is the best part of the hotel. The restaurant is lacking, the service is inconsistent (sometimes friendly & welcoming while other times they acted annoyed by answering yet another tourist question).
The stay was a little rough. The location of the hotel was amazing. About a 15-minute walk to all the main tourist activities and right on the old Florance bridge. Before we arrived I emailed the hotel requesting that they have the three individual beds set up. Upon arrival, they informed me that they had not set up the beds in that manner despite having received the email request. They then said, it was too late now and it will just need to be done tomorrow. I then inquired about the upgrade that Expedia VIP members receive to which he said, “We don’t have anything” so I decided to call it a night and wake up to their breakfast. The female working the breakfast was very nice but unfortunately, the breakfast was not. After a really long day, we headed back to the hotel where I could not get one single English or Spanish TV channel. No Netflix, no YouTube, nothing. I realize I’m in a foreign country but in all my extensive travels, I’ve never stayed anywhere that didn’t at least include one. I called and his response was, “maybe there’s something wrong" but they never fixed the Netflix option or limited channels during the remainder of my stay. In a nutshell, the location is the best part of the hotel. The restaurant is lacking, the service is inconsistent (sometimes friendly & welcoming while other times they acted annoyed by answering yet another tourist question).
4
Robin
5 Mar 2025
·
Stayed 2 nights
The smell of this hotel was terrible overall. They need to completely change the cleaning products throughout. there was no place in the hotel that was clean and fresh. Even the lobby had an air freshener to mask the smell. It smelled as if they used old dirty rags to clean and was everywhere - the elevator, lobby, restaurant, halls and rooms. Beds were comfortable but we could not control the heat - even when it was off it was very warm and we needed to open windows occasionally to get fresh air in the room. Breakfast was okay - we have had much better variety at other hotels. Sliced hot dogs for the breakfast meat was a turnoff. Breakfast staff was friendly, however the front desk was not. We asked for assistance on what time a Farmacia opened and instead of being helpful - the man looked at us and told us to "google it" The woman at check in did not provide us both rooms we registered for (only 1 was provided but she called it an upgrade??) and instead told us something might be available and had us move one of the rooms the next day. We spent the MOST $$ for our trip at this hotel and honestly couldn't wait to leave.
The smell of this hotel was terrible overall. They need to completely change the cleaning products throughout. there was no place in the hotel that was clean and fresh. Even the lobby had an air freshener to mask the smell. It smelled as if they used old dirty rags to clean and was everywhere - the elevator, lobby, restaurant, halls and rooms. Beds were comfortable but we could not control the heat - even when it was off it was very warm and we needed to open windows occasionally to get fresh air in the room. Breakfast was okay - we have had much better variety at other hotels. Sliced hot dogs for the breakfast meat was a turnoff. Breakfast staff was friendly, however the front desk was not. We asked for assistance on what time a Farmacia opened and instead of being helpful - the man looked at us and told us to "google it" The woman at check in did not provide us both rooms we registered for (only 1 was provided but she called it an upgrade??) and instead told us something might be available and had us move one of the rooms the next day. We spent the MOST $$ for our trip at this hotel and honestly couldn't wait to leave.
10
Marilena
19 Aug 2023
·
Stayed 1 night
Amazing experience in this beautiful hotel located right in Pontevecchio! Rooms were meticulously clean and service at front desk was nothing short of spectacular! Alessandro helped so much with suggestions for local restaurants (non-touristy) and jewellers!! Top notch all the way. This hotel deserves 10 stars!!!!
Amazing experience in this beautiful hotel located right in Pontevecchio! Rooms were meticulously clean and service at front desk was nothing short of spectacular! Alessandro helped so much with suggestions for local restaurants (non-touristy) and jewellers!! Top notch all the way. This hotel deserves 10 stars!!!!
4
Stefany
10 Aug 2025
·
Stayed 4 nights
Walked into a room that was half made up; full of dust and old food in the fridge. Food options for breakfast were not great and the staff member working the kitchen was quite rude.
Walked into a room that was half made up; full of dust and old food in the fridge. Food options for breakfast were not great and the staff member working the kitchen was quite rude.
10
Camilla
5 Nov 2025
·
Stayed 1 night
Welcoming and friendly staff, very nice room - and location, location. location! It was the perfect base for sightseeing in the beautiful city - half a minute from the hotel door you have Ponte Vecchio.
Welcoming and friendly staff, very nice room - and location, location. location! It was the perfect base for sightseeing in the beautiful city - half a minute from the hotel door you have Ponte Vecchio.
10
Pardha Saradhi Gupta
12 Jun 2025
·
Stayed 1 night
Overall its a good hotel for the location. Hotel staff are very friendly and helpful and willing to provided guidance.
Overall its a good hotel for the location. Hotel staff are very friendly and helpful and willing to provided guidance.
10
Kishore
5 Jun 2025
·
Stayed 1 night
Excellent customer service
Excellent customer service
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AI-generated summary based on recent guest reviews
Location
Outstandingly central—steps from Ponte Vecchio and walkable to major sights, shops, and restaurants. The area can be noisy, and driving/parking can be cumbersome.
Related guest reviews
10
Alan
6 Nov 2024
·
Stayed 1 night
Location excellent - right off the Ponte Vecchio. StFf was very nice and helpful. Breakfast was very good.
Location excellent - right off the Ponte Vecchio. StFf was very nice and helpful. Breakfast was very good.
10
Thomas
9 Oct 2025
·
Stayed 4 nights
Very nice Hotel , easy walking distance to all the major sights, lots of shopping and restaurants. I would absolutely stay there again.
Very nice Hotel , easy walking distance to all the major sights, lots of shopping and restaurants. I would absolutely stay there again.
8
Vanessa
4 May 2025
·
Stayed 4 nights
Right in the midst of Ponte vecchio so very walkable to the shops, Duomo and restaurants. Great location as a tourist just keep in mind very noisy area because of all the foot traffic.
Right in the midst of Ponte vecchio so very walkable to the shops, Duomo and restaurants. Great location as a tourist just keep in mind very noisy area because of all the foot traffic.
8
Felix
24 May 2025
·
Stayed 3 nights
Good location.
Good location.
8
Michael
27 Apr 2023
·
Stayed 2 nights
Overall it is a great location. The suggested parking station was full and alternates were not provided - booked a close parking station. The hotel did not indicate that we had to drive through a pedestrian only area to get to the hotel parking. Need better instructions and alternate parking stations in the area. It was extremely busy at Easter - so not so easy.
Overall it is a great location. The suggested parking station was full and alternates were not provided - booked a close parking station. The hotel did not indicate that we had to drive through a pedestrian only area to get to the hotel parking. Need better instructions and alternate parking stations in the area. It was extremely busy at Easter - so not so easy.
10
Jeffrey
25 Aug 2025
·
Stayed 2 nights
Good location
Good location
10
Stephen
22 Jul 2025
·
Stayed 3 nights
Great hotel, fantastic location, couldn't ask for a better, very close to everything.
Great hotel, fantastic location, couldn't ask for a better, very close to everything.
10
Zhaleh
27 Jul 2025
·
Stayed 3 nights
The best area, walkable to all attractions
The best area, walkable to all attractions
8
Jania
2 Jan 2023
·
Stayed 1 night
The location is excellent!
The location is excellent!
10
Michelle
16 Jul 2025
·
Stayed 3 nights
Great location next to Ponte Vecchio
Great location next to Ponte Vecchio
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AI-generated summary based on recent guest reviews
Dining
Breakfast is frequently praised for the rooftop setting and is generally adequate to good, though some found it limited or poor. Reports of dinner/bar options are inconsistent across stays.
Related guest reviews
8
Anthony
9 Jan 2023
·
Stayed 2 nights
This a great hotel just adjacent to the Ponte Vecchio. All of Firenze's greatest attractions are in easy walking distance, and we walked to them all. The staff is very friendly and helped me print tickets for our tours and provided clear walking directions. The breakfast was great, with a stunning view. The room was great for our family with a private area for everyone. I would highly recommend.
This a great hotel just adjacent to the Ponte Vecchio. All of Firenze's greatest attractions are in easy walking distance, and we walked to them all. The staff is very friendly and helped me print tickets for our tours and provided clear walking directions. The breakfast was great, with a stunning view. The room was great for our family with a private area for everyone. I would highly recommend.
10
Susan
4 Aug 2025
·
Stayed 4 nights
Wonderful location at the Ponte Vecchio bridge, close to restaurants, shopping, museums and the Duomo. Breakfast on the rooftop was delicious with a great view of the city. Would definitely stay here again!
Wonderful location at the Ponte Vecchio bridge, close to restaurants, shopping, museums and the Duomo. Breakfast on the rooftop was delicious with a great view of the city. Would definitely stay here again!
8
Maja
5 Oct 2025
·
Stayed 3 nights
Super fint sted, som ligger tæt på centrum. Morgen maden var ikke så stor og kunne være bedre. Men ellers et godt sted
Super fint sted, som ligger tæt på centrum. Morgen maden var ikke så stor og kunne være bedre. Men ellers et godt sted
10
Joel Michael
12 Mar 2025
·
Stayed 5 nights
a great location right at base of ponte Vecchio!! walk to Pitti Palace, palazzo vecchio,and more! excellent views from our window and good food in the restaurant. the windows actually open for fresh air ventilation for sights and sounds of this exciting city!
a great location right at base of ponte Vecchio!! walk to Pitti Palace, palazzo vecchio,and more! excellent views from our window and good food in the restaurant. the windows actually open for fresh air ventilation for sights and sounds of this exciting city!
10
William
20 Mar 2024
·
Stayed 3 nights
Excellent location, friendly staffs, amazing breakfast!! Highly recommend to anyone.
Excellent location, friendly staffs, amazing breakfast!! Highly recommend to anyone.
10
Patty
4 Oct 2023
·
Stayed 1 night
Booked this hotel last minute - loved it! Great location, clean, nice hotel and loved the rooftop restaurant. They even gave us a breakfast bag to go since we had a early morning flight. Excellent customer service. Highly recommend!! Will definitely stay here again!
Booked this hotel last minute - loved it! Great location, clean, nice hotel and loved the rooftop restaurant. They even gave us a breakfast bag to go since we had a early morning flight. Excellent customer service. Highly recommend!! Will definitely stay here again!
4
Stefany
10 Aug 2025
·
Stayed 4 nights
Walked into a room that was half made up; full of dust and old food in the fridge. Food options for breakfast were not great and the staff member working the kitchen was quite rude.
Walked into a room that was half made up; full of dust and old food in the fridge. Food options for breakfast were not great and the staff member working the kitchen was quite rude.
10
Susan
28 Feb 2023
·
Stayed 4 nights
The breakfast was really great. It wasn\'t just the continental breakfast most hotels provide when they say "breakfast included." There was a big variety of food, as well as great service. In addition, the location was beautiful. It\'s within walking distance of everything--museums, shopping, and beautiful views. The staff was super helpful, and overall this hotel was a great value.
The breakfast was really great. It wasn\'t just the continental breakfast most hotels provide when they say "breakfast included." There was a big variety of food, as well as great service. In addition, the location was beautiful. It\'s within walking distance of everything--museums, shopping, and beautiful views. The staff was super helpful, and overall this hotel was a great value.
6
Tina Holm
3 Aug 2022
·
Stayed 4 nights
Et hotel med central beliggenhed. Prop kunne ikke sættes i badekar, kun lidt vand ud af bruser Morgenmaden havde lille udvalg, tørt brød og kedeligt pålæg. Tarvelig morgenmad generelt. Personalet venligt og hjælpsomt.
Et hotel med central beliggenhed. Prop kunne ikke sættes i badekar, kun lidt vand ud af bruser Morgenmaden havde lille udvalg, tørt brød og kedeligt pålæg. Tarvelig morgenmad generelt. Personalet venligt og hjælpsomt.
10
Irina
31 Jul 2025
·
Stayed 3 nights
Great hotel in a perfect location right on Poine Vecchio. Top soundproofing - you could barely hear the noise from the street. Comfy bed and pillows, strong AC, and breackfast has many options to choose from and served at the rooftop area with beautiful views of the city.
Great hotel in a perfect location right on Poine Vecchio. Top soundproofing - you could barely hear the noise from the street. Comfy bed and pillows, strong AC, and breackfast has many options to choose from and served at the rooftop area with beautiful views of the city.
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AI-generated summary based on recent guest reviews
8
Catherine
last week
·
Stayed 2 nights
Breakfast was on the 6th floor which would have been fine except the lift was out of order and so my elderly mother struggled. We had chosen the hotel based on the accessibility of the lift.
Breakfast was on the 6th floor which would have been fine except the lift was out of order and so my elderly mother struggled. We had chosen the hotel based on the accessibility of the lift.
8
Laurie
2 weeks ago
·
Stayed 3 nights
The hotel was very nice and clean and in a great location. Breakfast was average but there were plenty of options nearby.
The hotel was very nice and clean and in a great location. Breakfast was average but there were plenty of options nearby.
10
Riley
22 Aug 2026
·
Stayed 2 nights
Phenomenal Location with very helpful staff. Breakfast was awesome.
Phenomenal Location with very helpful staff. Breakfast was awesome.
10
Nancy
8 Aug 2026
·
Stayed 2 nights
Very nice hotel. Rooms were nice and clean. Friendly staff. Great location.
Very nice hotel. Rooms were nice and clean. Friendly staff. Great location.
8
LINDA
5 Aug 2026
·
Stayed 3 nights
Amazing location is Florence in the middle of everything. Great breakfast and nice lounge area. Rooms were small but functional. AC could have been better but we were there in the middle of the heatwave
Amazing location is Florence in the middle of everything. Great breakfast and nice lounge area. Rooms were small but functional. AC could have been better but we were there in the middle of the heatwave
FAQs about B&B Hotel Firenze Pitti Palace al Ponte Vecchio
What type of breakfast is offered and what are the serving hours?
Cooked-to-order breakfasts are available daily from 7:00 AM to 10:30 AM for a fee of approximately EUR 15 per person.
Are pets allowed at the property?
Pets are allowed at the property with a fee of EUR 5 per accommodation, per night. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is from 2:00 PM to 4:00 PM, and check-out is by 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including features like step-free entrances and accessible public areas.
What is the location of the property in relation to key landmarks?
The property is centrally located in Florence, just steps from Ponte Vecchio and a 5-minute walk from the Uffizi Gallery. It is approximately 0.5 miles from Piazza di Santa Maria Novella and 0.6 miles from the Cathedral of Santa Maria del Fiore.
What are the policies for guests staying with children?
Children 6 years old or younger stay free when occupying the parent or guardian's room, using existing bedding.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-08: NO DATA
- 2026-10-09: 511.474862019928USD
- 2026-10-10: 461.4066616932373USD
- 2026-10-11: 277.92777247010804USD
- 2026-10-12: 165.610194509964USD
- 2026-10-13: 373.01481484359743USD
- 2026-10-14: 399.30283661654664USD
- 2026-10-15: 252.06913073960877USD
- 2026-10-16: 399.30283661654664USD
- 2026-10-17: 346.7267589033814USD
- 2026-10-18: 275.1496661701508USD
- 2026-10-19: 295.12472163345336USD
- 2026-10-20: 265.28846336584473USD
- 2026-10-21: 321.4015707101441USD
- 2026-10-22: 303.89111978985596USD
- 2026-10-23: 268.8254759133454USD
- 2026-10-24: 324.68197000000004USD
- 2026-10-25: 99.85247920771027USD
- 2026-10-26: 368.44299536877446USD
- 2026-10-27: 268.8254759133454USD
- 2026-10-28: 268.8254759133454USD
- 2026-10-29: 217.23462842330935USD
- 2026-10-30: 243.5114775USD
- 2026-10-31: 238.28233106196595USD
- 2026-11-01: 168.86821424003602USD
- 2026-11-02: 179.24684613345337USD
- 2026-11-03: 170.48043089341738USD
- 2026-11-04: 196.76846975USD
- 2026-11-05: 199.69060816334536USD
- 2026-11-06: 207.38311203915407USD
- 2026-11-07: 207.38311203915407USD
- 2026-11-08: 144.0593788670044USD
- 2026-11-09: 155.67303787145997USD
- 2026-11-10: 245.45957547010804USD
- 2026-11-11: 233.97387287998964USD
- 2026-11-12: 144.0593788670044USD
- 2026-11-13: 165.26804349977112USD
- 2026-11-14: 182.14284658766175USD
- 2026-11-15: 170.0563296936951USD
- 2026-11-16: 172.97040463206483USD
- 2026-11-17: 159.67675820043945USD
- 2026-11-18: 138.829532USD
- 2026-11-19: 170.0563296936951USD
- 2026-11-20: 179.705422105423USD
- 2026-11-21: 162.70621599894716USD
- 2026-11-22: 150.94384396554565USD
- 2026-11-23: 159.80264749513245USD
- 2026-11-24: 152.26464800000002USD
- 2026-11-25: 156.59837287580874USD
- 2026-11-26: 161.221392USD
- 2026-11-27: 176.23513823007204USD
- 2026-11-28: 207.38311203915407USD
- 2026-11-29: 159.48825738925171USD
- 2026-11-30: 134.57451142337038USD
- 2026-12-01: 129.872788USD
- 2026-12-02: 138.829532USD
- 2026-12-03: 138.829532USD
- 2026-12-04: 162.70621599894716USD
- 2026-12-05: 210.483484USD
- 2026-12-06: 188.6217291451111USD
- 2026-12-07: 170.178136USD
- 2026-12-08: 117.557265USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher and a smoke detector
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
- Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Contactless check-in and contactless check-out are available.
Business details
Property registration number IT048017A1Q8CILD34
- Fee for cooked-to-order breakfast: approximately EUR 15 per person
- Pet fee: EUR 5 per accommodation, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Non-smoking rooms
Babysitting/Child services
Business centre
Room service
Dry cleaning
Housekeeping
Services
Business centre
Dry cleaning
Babysitting/Child services
Housekeeping
Banquet facilities
Safe-deposit box
Luggage storage
Self laundry
24-Hour Front Desk
Concierge Services
General
Room service
Non-smoking rooms
Breakfast in the room
Wheelchair Accessible (Limited)
Internet
Free wi-fi
Activities
Terrace