Hotel des Galeries

ホテル設備にランドリー設備と記載してあるけど、ランドリー設備がなかった

Nice location and unique room designs and decor. A friendly staff and great location made the stay even better. Large bathroom and separate tub were a huge plus for the wife.

The hotel does not provide a key or a code to enter the front door so you have to wait for a staff member to let you in.

The location is excellent for bars, restaurants, shopping and airport transfers via the railway station that is only a few minutes' walk away. It has a 24-hour reception, restaurant and very friendly staff members. We found our duplex accommodation to be quiet, warm, comfortable, spacious and very clean. The only thing it lacks is a beer fridge to keep (the obvious and) milk for our tea in the mornings cold.

We stayed here for five nights and it was a very disappointing hotel. The Good: This is located in a very convenient area and in the nice building of the Galeries, so the location is great. The size of the hotel room was very large. The Bad: There is no air conditioning, so the room can get very hot. Unfortunately, opening the windows at night is not a viable option. The noise echoes inside the Galeries building ALL NIGHT and is incredibly loud with people outside talking and yelling, so it it very hard if not impossible to sleep. Closing the windows does make it quiet, but then the room gets hot. The room was in an annex building that was shared by other tenants. It was old but fairly decorated. The lighting in the room and the bathroom is terrible. Just a few very dim bulbs. With today's LED bulbs, better lighting should not be an issue. The dark hallways and entrances are not very comforting. I would not recommend for someone who might feel unsafe in the dark. The elevator was broken for a day and that meant climbing 3 flights of stairs each time. The hotel lobby does not have someone there 24/7 and you cannot access the lobby for help. You have to find the phone number (not given) to call someone for help. We have made many trips to Europe and have had pretty good experience with most of our hotel choices. Unfortunately, I would NOT recommend this to anyone.

Everything fine thank you apart from a few issues at breakfast with the service this time.

Lovely rooms. Great breakfast and restaurant. Excellent location. The only negative were staff who weren't particularly helpful nor happy.

The hotel is perfectly placed in Saint Hubert galleries. Convenient and chic. The day start early so it can be a little noisy. The hotel is along the shopping area so cars can’t get in making it alittle more difficult checking in and out

The hotel is really fine, in one of best places in Bruxelles, with a remarkable restaurant. Rooms are cozy, clean and with nice furniture. The (small) drawbacks are that it’s almost impossible to get there by car and that the road might be noisy late at night because of lots of restaurants and bars.

Deux jours incroyables. Le lieu est vraiment superbe bien localisé, le personnel sont adorables et la chambre est top. Puis, se réveiller et pouvoir retrouver la galerie royal sans les touristes le matin, était une superbe expérience. Le restaurant est à faire absolument. J’ai hâte de revenir..

Fantastic location. The duplexrooms was a fun experience. Unfortunately the cleaning in one of our two rooms was below average with a lot of dust and hair on the floor of the bathroom.

Front desk was super nice and helpful! Rooms were very spacious and clean. Location Location Location

Fantastic hotel in the heart of Brussels. Very clean, spacious rooms.

Room was very clean, staff were very friendly and helpful. Location was perfect

This is not a 4-star hotel. The best thing about this hotel is its location to Brussels central station. It otherwise was a poorly maintained property. In our room, the sheets were stained as was the shower floor. The bathroom walls were dirty and appeared to have rarely been cleaned. There was also a clearly visible footprint on the floor, raising questions as to whether the floor had been cleaned. We raised our concerns with the state of the room and, to the hotel’s credit, we were moved into another room. That room was certainly more clean. However, it’s clear the hotel is very low budget. There was no box of tissues, no hair conditioner or body wash, and no hair dryer. The only offerings were one bar of soap and shampoo. In my opinion, this hotel is akin to a Best Western or similar 3-star hotel.

Perfect location in central Brussels, clean, attractive, well-designed rooms. Firm mattresses. I’ve stayed here many times.

The hotel is very central, and in walking distance to the big severities in Brussels. At first glance the room and hotel looks stylish and sleek. However, there were several things that detracted from the experience. First, our room had a view into the Gallery, which was beautiful, but meant that we could hear everyone walking in the Gallery at night. A lot of people yelling and signing loudly until 5 in the morning, with no sound isolation. You could also hear people walking in the hallway at all times, and in the neighboring room. When our neighbours went to the bathroom at night, it sounded as if someone was inside our room. I have never experienced anything like this before. Secondly, the bathroom was not totally clean. There were coffee spills on the wall and the toilet was dirty when we got there. Thirdly, I found to big to nails in the sheets after room service had made our beds. It was not ours. Some kind workers in the reception, gave us earpods to try to sleep. Still, this hotel disappointed us in quality and cleanliness. Would not recommend spending your money on this hotel, when the standard is a lot higher in other hotels.

This was an absolutely brilliant location for anyone staying in Brussels. The staff are really friendly and the facilities clean and comfortable.

Right in the middle of everything ! So excellent for that. Found some hairs in the bed from the last customer. But other than that, excellent !

A 10 minutes à pied de la gare. Dans une galerie marchande très sympathique. Accueil professionnel. Chambre spacieuse. La douche aurait besoin d’un nettoyage des joints de carrelage. Un mur sale dans la salle de toilette. Literie assez ordinaire. Notre chambre avait une vue sur la cour intérieure. Très tranquille. Excellent petit déjeuner. Il ne faudrait pas grand chose pour amener cet hôtel à une catégorie supérieure,

Beautiful boutique hotel in a charming area of Brussels. The room was spacious with high ceilings, a freestanding deep bathtub and large shower! The room was clean and quiet. Be aware that the neighbourhood is pedestrians only so if taking a cab from the airport you will need to pull your luggage through the cobblestone streets.

Super hôtel intimiste. Nous avons été très bien accueillis, avec de très bonnes recommandations du réceptionniste. Super emplacement en plein cœur de Bruxelles ! Manque un peu d’insonorisation au niveau de la chambre où nous logions. La chambre pourrait être plus fonctionnelle et avoir des finitions plus pérennes : joints de carrelage de la salle de bain noircis, pas de carrelage dans les sanitaires (moins hygiéniques), position du miroirs. Nous sommes quand même très contents de notre séjour et recommandons l’hôtel des galeries.

Front desk was super nice and helpful! Rooms were very spacious and clean. Location Location Location

We stayed here for five nights and it was a very disappointing hotel. The Good: This is located in a very convenient area and in the nice building of the Galeries, so the location is great. The size of the hotel room was very large. The Bad: There is no air conditioning, so the room can get very hot. Unfortunately, opening the windows at night is not a viable option. The noise echoes inside the Galeries building ALL NIGHT and is incredibly loud with people outside talking and yelling, so it it very hard if not impossible to sleep. Closing the windows does make it quiet, but then the room gets hot. The room was in an annex building that was shared by other tenants. It was old but fairly decorated. The lighting in the room and the bathroom is terrible. Just a few very dim bulbs. With today's LED bulbs, better lighting should not be an issue. The dark hallways and entrances are not very comforting. I would not recommend for someone who might feel unsafe in the dark. The elevator was broken for a day and that meant climbing 3 flights of stairs each time. The hotel lobby does not have someone there 24/7 and you cannot access the lobby for help. You have to find the phone number (not given) to call someone for help. We have made many trips to Europe and have had pretty good experience with most of our hotel choices. Unfortunately, I would NOT recommend this to anyone.

The hotel is very central, and in walking distance to the big severities in Brussels. At first glance the room and hotel looks stylish and sleek. However, there were several things that detracted from the experience. First, our room had a view into the Gallery, which was beautiful, but meant that we could hear everyone walking in the Gallery at night. A lot of people yelling and signing loudly until 5 in the morning, with no sound isolation. You could also hear people walking in the hallway at all times, and in the neighboring room. When our neighbours went to the bathroom at night, it sounded as if someone was inside our room. I have never experienced anything like this before. Secondly, the bathroom was not totally clean. There were coffee spills on the wall and the toilet was dirty when we got there. Thirdly, I found to big to nails in the sheets after room service had made our beds. It was not ours. Some kind workers in the reception, gave us earpods to try to sleep. Still, this hotel disappointed us in quality and cleanliness. Would not recommend spending your money on this hotel, when the standard is a lot higher in other hotels.

Truly special place. Room 11 is out of a dream. The bed is so comfortable. The bathroom is luxurious. Water pressure is suburb. Coffee and tea in the room. Staff is friendly. Location is ideal. So quiet yet right in the middle of everything.

Location was incredible, right at city center and close to shops, attractions, restaurants, and transportation. The room was perfect for 3 people: two-story with a loft bedroom upstairs and separate bedroom downstairs. Always someone at the front desk to greet you when you came in. A remarkable find, would highly recommend!

Crazy hot and stuffy room with a window that only cracks open a little. Stifling hot. Also crazy loud outside all night long. So good luck if u stay here.

Belle et grande chambre et sanitaires adaptés

Personnel très accueillant. Chambre (22) spacieuse et salle de bain lumineuse. Nous y avons passé 2 nuits dans le cadre d’un w.end en couple et nous recommanderons cet hôtel à notre entourage.

I had a wonderful stay at Hotel des Galeries – the room, the ambiance, and most of the staff were excellent. However, the experience was soured by the attitude of one staff member at reception, Matt (mornings). From the moment we arrived early on October 27, he was unwelcoming and reluctant to help. Throughout our 4-day stay, he remained cold and unhelpful with even basic requests like local recommendations. The worst was on our last day: he arranged a taxi that never showed, and instead of assisting us, simply told us to find one on the street, offering no apology or guidance. For a hotel of this standard, such service is unacceptable. Everything else was great – but this particular staff member truly spoiled the otherwise warm experience.

Front desk was super nice and helpful! Rooms were very spacious and clean. Location Location Location

metto 1 stella sul personale a causa di un certo Matteo,che ha sbagliato chiaramente mestiere,il resto del personale e’ stato all’altezza e anche molto gentile

Fab hotel in a great central location, 5 minutes walk to central station and in the heart of some great bars and restaurants. Staff were super friendly and helpful with restaurant reservations etc. Lovely quiet room. Perfect location for visiting all the main tourist destinations in Brussels and easy access to Bruges and Ghent if you fancy a day out by train. Highly recommended!

Great dining recommendations, helpful friendly staff

Every part of this hotel stay was superb. Romantic, central, with truly the kindest staff.

Pros: the room and bathroom were a great size - lots of space and a free-standing bathtub. Location is excellent for easy walking to the touristy places. Cons: one of the staff (male, dressed very well) was rude every single time we saw him across the 4 days we were there. The other staff were great but his attitude negatively impacted coming and going (the front door is locked so you need the staff to let you in). Management should be made aware of how he represents the hotel, i.e. poorly. We wouldn't stay there again because of him. The shower hose leaked. There was no fridge in the room for milk/water. And the position of the hotel means you have to (understandably) deal with night time noise.

Fantastic stay in the heart of Brussels. This property was a perfect choice for our short one night stay. Friendly 24hr front desk staff that provided great recommendations for dinner and sites to see in the area. Room was large and clean and had all basic necessities like bottled water, coffee, soaps, etc. Hotel had an elevator to easily access rooms on higher floors, luggage storage room for guests after check-out, and was located close to public transportation. Overall fantastic experience and would highly recommend this hotel to others!

The Hotel des Galeries leaves a lot to be desired. Its marketing is misleading and does not reveal what it lacks. The picture of the arched glass ceiling is of the Galeries Royales Saint-Hubert and not the old hotel. People are not told: 1. It is in two locations, ~ 50 meters apart. Both places require walking to (as no cars are allowed in the areas). 2. No room safes. 3. No AC, one portable fan. 4. One Front desk, often vacant. 5. Unlit entry. 6. Shared mini fridge in common area. Recommendation is Avoid.

This is truly more of a hostile experience. If you are looking for an amazing location at a reasonable price, or as was the case with us a three person room, you’ll be fine for a night or two. Rugs were stained, and one of our two rooms had no television. We also ran out of toilet paper. My biggest complaint was after hours access. The main front door was locked after hours and we had to ask to be let out. The staff member on duty seemed very put out. We were jet lagged and wanted to walk the square without all the crowds, and he seemed annoyed with us. Location was a block from the heart of Brussels, and nearby parking garage was only $22 overnight. Great location, but zero amenities and could have been cleaner.

Central location. The hotel is great, I was originally concerned about not having AC but the room was really cool every evening and nights. I would stay here again.

Front desk was super nice and helpful! Rooms were very spacious and clean. Location Location Location

Great suite! Fabulous location! 😀😀😀

It is a very nice hotel but wasn't obvious from the descriptiuon is that the street which the hotel is on is all cobblestone and very narrow and the taxis can not drive on it after 8:30 am, so our driver had to drop us off considerable far fro the hotel because of the traffic. All os the streets in area are cobblestone, so we had to drag out wheeled lugges over 6 blocks to the hotel. Fortunatley it didn't ruin the wheels. When we were leaving at 6 am, the taxi was able to stop right in front of the hotel. There is a wonderful cookie and waffle shop right beside it and we could always smell fresh cookies, it was very enticing and the shop if very good. The beds were firmer than what my travel companion and I like so we had to sleep on top of a duvet to make them softer. The location is very good and close to a lot of attractions and walking distance to the Central train station for day trips. Hot water pressure was good an always lots of hot water. wonderful restaurant across the street and Les Galleries for shopping is about 20 steps away.

Fab hotel in a great central location, 5 minutes walk to central station and in the heart of some great bars and restaurants. Staff were super friendly and helpful with restaurant reservations etc. Lovely quiet room. Perfect location for visiting all the main tourist destinations in Brussels and easy access to Bruges and Ghent if you fancy a day out by train. Highly recommended!

Room was very clean, staff were very friendly and helpful. Location was perfect

Fantastic location. Just 6 minutes walk from the Central Station and located by the Galerie shopping area.

Fabulous location, great help at the front desk, a little bit noisy but well worth it.

The hotel is perfectly placed in Saint Hubert galleries. Convenient and chic. The day start early so it can be a little noisy. The hotel is along the shopping area so cars can’t get in making it alittle more difficult checking in and out

Venligt personale, stort og rummeligt værelse, virkelig central beliggenhed.

Nice location and unique room designs and decor. A friendly staff and great location made the stay even better. Large bathroom and separate tub were a huge plus for the wife.

Super Lage, schönes Zimmer, gutes Frühstück.

Sehr zentral, geschmackvolle Einrichtung und bequemes Bett, reichhaltiges Frühstücksbüffet - alles prima!

Spacious room. We were in Europe 5 weeks and this place had the only very poor breakfast. We paid for it and still ate outside the hotel each morning. Food selection was limited and quality even worse. What a negative surprise. Staff was excellent !

This property is in a very good location within a short walk to restaurants and shopping. The room was small, but nicely decorated and the breakfast was quite good.

Beautiful and stylish hotel in centre of Brussels staff lovely at reception and stylish restaurant for breakfast. Could not have been happier with room and stay x

ブリュッセルの観光には大変良い場所です。スタッフの方も優しいので安心です。部屋は広くて快適でした。作りは古そうですが、掃除はきれいです。タオルの変色だけ気になりました。朝食は美味しいですが、野菜の種類は少ないです。周りにレストランがたくさんあるので、昼食と夕食は困りません。おすすめします。

Vraiment tres bien, belle chambre superbe salle de bain avec baignoire et douche séparé, petit déjeuné au top beaucoup de fait maison, bouteille d'eau, capsule Nespresso compris dans la chambre

El suelo de madera es muy muy viejo y está estropeado. El baño está viejo y con moho la ducha. Las camas están bien. No tiene aire acondicionado. El desayuno es poco variado. El ascensor se estropeó y tardaron un día en arreglarlo. Lo mejor la ubicación, inmejorable.

Underbar atmosfär, rent och supergod frukost.