Casa Joseph Zicatela - Adults Only

I can’t say enough about how much I loved my stay here and would say it was almost perfect, oceanfront, great staff, great service, food and drink both generous and delicious, and I loved the yoga and outdoor spa massages. The only blip was the terrible 5 hour Saturday house music DJ. It’s a small resort and you just couldn’t escape the thumping. Not so relaxing when during a massage either. The staff were aware and are hopefully handling for future guests. Enjoy

The staff & ownership of Casa Joseph clearly put a lot of thought, energy, and care into this hotel. We really enjoyed our stay here - the food was absolutely delicious (and generally reasonably priced), especially the breakfast. I would say the overall vibe is relaxation, so not too many amenities outside of a nice wading pool, yoga, spa services. They had live music every night. Front desk staff can help you arrange activities with outside vendors. Rooms were really comfortable with great balconies. This place is pretty chic, so we felt a bit of place in our dirty Phillies baseball caps & gym shorts, but it was still lovely!

Esta muy bonito el hotel, solo estaría bien un elevador para que los adultos mayores disfruten mejor sin tanto esfuerzo de subir y bajar tantas escaleras. Gracias

Casa Joseph has the friendliest, hardest working and most efficient staff. They seemed to anticipate what I needed before I knew I did. I chose a chaise at the beach, before I knew it, someone was raising my umbrella and brining me an ice bucket of water bottles. After bringing a couple of drinks they brought an ice cold damp washcloth to cool off with. I have been to places where a reservation was needed for a chaise, not here. It appeared that there was enough for every room on the property, whether they used it or not. Plenty of tables on the sand for meals, but also a dining room on the third floor overlooking the ocean if you prefer. There was a bar on the sand and music at night. Yoga in the morning and meditation at night, not my thing, but looked very nice. The pool was secluded from the sand and wind, but looked out at the ocean. Our room was beautiful and very comfortable with a large balcony looking out to the ocean with every amenity you could imagine. There was security both in the front and the back to ensure safety. I received a text from Miguel before arriving and he arranged for our transportation from the airport and for our daily needs. I have never given such a Lengthy review, and I've traveled all over the world, but the hard work and detail that went into making these last four days was very apparent and I hope you decide to expedience it yourself.

Loved everything about this hotel. Incredible service, truly the most attentive, well trained staff I’ve ever experienced in Mexico. Located on an enormous beach with no hotels on either side. Amazing food whether you’re at the beach, the pool or the restaurant. Nice wine selection and tasty cocktail choices. Comfortable beach loungers with as many umbrellas as you want and unlimited free drinking water all day. Two happy hours a day. Live music every night. All rooms are beach front. We stayed in the basic beachfront which was a little small for us but adequate. Nice bath supplies, mini fridge and a comfortable bed. Recommend getting the 1 bdrm if you can to get a higher floor and bigger terrace. Surpassed expectations overall. We will definitely be back.

La alberca es diminuta y fria, en las habitaciones hay muchos insectos y las toallas estaban sucias, la atención es buena pero tanto el hotel como su restaurante son muy caros para lo que realmente ofrecen.

Stunning design and location, directly on a gorgeous sunny stretch of beach. As noted, it\'s not a swimming beach due to rough currents but you can go in a few feet to cool off plus there is a sparkling clean pool. Food quality is excellent and the staff gets an A for effort on the service. There is one kitchen on the beach that serves the entire facility and at peak times that can slow things down but generally we had very good service through about 15 meals over 6 days. There\'s limited dining nearby but the food quality here is 5 stars and quite honestly even when we went elsewhere there\'s not a huge amount of variety. Puerto Escondido is an out-of-the-way "end of the road" kind of place so just manage your expectations. The regular "oceanfront" suites are a bit tight, especially the bathrooms (we\'re both skinny otherwise would have been a challenge) but with the view and terrace more than compensate for all that. Ask for room on the third floor for best view if you don\'t mind the stairs. Also CONFIRM arrival and departure dates directly with hotel since we had issues with both. There\'s a lot of nodding and agreement (everyone very polite and friendly) but not sure they always understood my English or high school Spanish.

The hotel is beautiful. The food is very good. We had issues with the hot water, we needed to call half an hour before taking a shower so the water heater could be turned on. There was also a cockroach in our room. The staff said that it was rare but not unlikely because of the vegetation around the hotel. There are no pool towels. We had to request them every time we went into the pool. Lastly we had issues with electricity and WiFi. It is a beautiful hotel but services are somewhat subpar for the price.

Hotel, staff, food and service were Amazing. The only downside is that you can’t go in the ocean. If you like swimming look for a different hotel

Casa Joseph has thought of everything, to sunscreen and aloe caddies bright to the beach cabanas to having daily yoga/fitness offerings. The rooms are gorgeous and comfortable. 15 minute walk to either end of the beach where there are commercial areas with shops and restaurants.

Amazing hotel, everything is super clean, modern, new and right in front of the beach. Staff is super friendly! There’s not much to do near the hotel, so if your plan is to party please reconsider, but if your plan is to relax and enjoy the beach this hotel is perfect for you. I’m coming back for sure!

La alberca es diminuta y fria, en las habitaciones hay muchos insectos y las toallas estaban sucias, la atención es buena pero tanto el hotel como su restaurante son muy caros para lo que realmente ofrecen.

The hotel is beautiful. The food is very good. We had issues with the hot water, we needed to call half an hour before taking a shower so the water heater could be turned on. There was also a cockroach in our room. The staff said that it was rare but not unlikely because of the vegetation around the hotel. There are no pool towels. We had to request them every time we went into the pool. Lastly we had issues with electricity and WiFi. It is a beautiful hotel but services are somewhat subpar for the price.

This is a fabulous property in all aspects! The room was very clean, the staff was fabulous. If anything was needed they were there to help. We also Enjoyed the food, especially our morning breakfast. We also enjoyed massages twice, the therapists were very good. We will be back!

It was a clean modern property with access to the beach right outside our room

Super recomendado!! Limpieza, personal, servicio, playa, todo excelente!! Nos personalizaron un itinerario de actividades

El hotel es bonito, las instalaciones agradables, el servicio del personal es excelente, la cocina es buena aunque los precios son elevados y te incluyen el 15 de propina , la música en vivo por la noche es bastante agradable, el ambiente termina a las 10:30pm ! Es difícil dormir en la habitación que nos tocó ya que no está completamente cerrada y el ruido del exterior te despertaba a diferentes horas de la noche, hace falta fumigar … en general nos agradó !

El hotel está muy bonito, está muy cuidado, lamentablemente nos tocó ver viarias cucarachas en nuestra habitación. Nos fumigaron inmediatamente, pero se queda la mala experiencia.

Mi estancia en Casa Joseph fue muy decepcionante. La habitación tenía un olor desagradable constante y todas las mañanas había mucho ruido de la construcción de al lado (música, gritos y maquinaria). Además, el techo de paja tenía animales viviendo dentro; se escuchaban día y noche y el cuarto olía a excremento. El balcón estaba en muy malas condiciones, con clavos salidos en el piso de madera, lo cual es peligroso. El baño también olía mal, a drenaje, y el desayuno se servía frío. En general, la experiencia fue incómoda y no cumplió con las expectativas.

Wonderful staff! Everyone was so inviting and everything was so clean and beautiful. I will recommend to everyone!!

We have the good fortune to travel all over the world, and we've stayed at amazing resorts, but none was any better than the Casa Joseph. The staff was cheerful and accommodating, the rooms are nicely designed, and the food was truly amazing....much better than you normally find at a resort and beautiful as well as delicious. The beach location, the lovely evening music, the wonderful rooms....truly just a magical place that we hated to leave. They have a bit of noise problem with the rooms at the top and to the left....a friendly neighborhood rooster takes his job very seriously....but even that would not deter me from coming back to this marvelous place. Special shout out to Alaini for taking a great holiday picture for us and for Catalina and Louisa at the front desk who made sure we had every little thing we could need.

Es un hotel encantador Los cuartos bonitos aunque no buenos para el que tiene el sueño ligero, si hay ruidos y entra luz Muy buena comida y bebida Y excelente servicio de su personal Muy muy buen servicio

Loved everything about this hotel. Incredible service, truly the most attentive, well trained staff I’ve ever experienced in Mexico. Located on an enormous beach with no hotels on either side. Amazing food whether you’re at the beach, the pool or the restaurant. Nice wine selection and tasty cocktail choices. Comfortable beach loungers with as many umbrellas as you want and unlimited free drinking water all day. Two happy hours a day. Live music every night. All rooms are beach front. We stayed in the basic beachfront which was a little small for us but adequate. Nice bath supplies, mini fridge and a comfortable bed. Recommend getting the 1 bdrm if you can to get a higher floor and bigger terrace. Surpassed expectations overall. We will definitely be back.

Stunning design and location, directly on a gorgeous sunny stretch of beach. As noted, it\'s not a swimming beach due to rough currents but you can go in a few feet to cool off plus there is a sparkling clean pool. Food quality is excellent and the staff gets an A for effort on the service. There is one kitchen on the beach that serves the entire facility and at peak times that can slow things down but generally we had very good service through about 15 meals over 6 days. There\'s limited dining nearby but the food quality here is 5 stars and quite honestly even when we went elsewhere there\'s not a huge amount of variety. Puerto Escondido is an out-of-the-way "end of the road" kind of place so just manage your expectations. The regular "oceanfront" suites are a bit tight, especially the bathrooms (we\'re both skinny otherwise would have been a challenge) but with the view and terrace more than compensate for all that. Ask for room on the third floor for best view if you don\'t mind the stairs. Also CONFIRM arrival and departure dates directly with hotel since we had issues with both. There\'s a lot of nodding and agreement (everyone very polite and friendly) but not sure they always understood my English or high school Spanish.

The hotel is beautiful. The food is very good. We had issues with the hot water, we needed to call half an hour before taking a shower so the water heater could be turned on. There was also a cockroach in our room. The staff said that it was rare but not unlikely because of the vegetation around the hotel. There are no pool towels. We had to request them every time we went into the pool. Lastly we had issues with electricity and WiFi. It is a beautiful hotel but services are somewhat subpar for the price.

Excelentes instalaciones, super servicio. La comida de primera Siempre atentos El cuarto que nos tocó, es un tercer piso sin elevador, un tanto pequeño para el precio. El aire acondicionado no era óptimo y la regadera funcionaba mal!

The food at the premises was delicious with a variety of options. The bed comfort was perfect !

It was a clean modern property with access to the beach right outside our room

Wonderful stay, wonderful hotel, love the attention to detail. The staff was fantastic and so was the food. The only flaw: the toilet in the room is not actually separated from the room itself - as the wall doesn't go the full height. Which means no privacy when using the toilet and someone else is in the room... neither ventilation... Could be solved easily with a glass partition or simply extending the wall all the way to the cieling.

Casa Joseph has thought of everything, to sunscreen and aloe caddies bright to the beach cabanas to having daily yoga/fitness offerings. The rooms are gorgeous and comfortable. 15 minute walk to either end of the beach where there are commercial areas with shops and restaurants.

Es un hotel encantador Los cuartos bonitos aunque no buenos para el que tiene el sueño ligero, si hay ruidos y entra luz Muy buena comida y bebida Y excelente servicio de su personal Muy muy buen servicio

Our entire stay at Casa Joseph was absolutely wonderful. Our room was spectacular, the daily breakfast and food delicious, and the staff, especially Dulce and Miguel were GREAT! Would definitely come back and stay there again and recommend!

The staff & ownership of Casa Joseph clearly put a lot of thought, energy, and care into this hotel. We really enjoyed our stay here - the food was absolutely delicious (and generally reasonably priced), especially the breakfast. I would say the overall vibe is relaxation, so not too many amenities outside of a nice wading pool, yoga, spa services. They had live music every night. Front desk staff can help you arrange activities with outside vendors. Rooms were really comfortable with great balconies. This place is pretty chic, so we felt a bit of place in our dirty Phillies baseball caps & gym shorts, but it was still lovely!

Casa Joseph has the friendliest, hardest working and most efficient staff. They seemed to anticipate what I needed before I knew I did. I chose a chaise at the beach, before I knew it, someone was raising my umbrella and brining me an ice bucket of water bottles. After bringing a couple of drinks they brought an ice cold damp washcloth to cool off with. I have been to places where a reservation was needed for a chaise, not here. It appeared that there was enough for every room on the property, whether they used it or not. Plenty of tables on the sand for meals, but also a dining room on the third floor overlooking the ocean if you prefer. There was a bar on the sand and music at night. Yoga in the morning and meditation at night, not my thing, but looked very nice. The pool was secluded from the sand and wind, but looked out at the ocean. Our room was beautiful and very comfortable with a large balcony looking out to the ocean with every amenity you could imagine. There was security both in the front and the back to ensure safety. I received a text from Miguel before arriving and he arranged for our transportation from the airport and for our daily needs. I have never given such a Lengthy review, and I've traveled all over the world, but the hard work and detail that went into making these last four days was very apparent and I hope you decide to expedience it yourself.

Mal servicio desde la llegada hasta la salida , me querían hacer un cargo de 3000 pesos de la nada , la chica de la recepción tardo mucho en el check in dado que no había gente , se quedó con nuestras INEs , siento que buscaban hacer una estafa . No lo recomiendo

BEST part about our trip was staying here. Obviously it’s a beautiful hotel but more so the staff made it worth every penny. The girls in the front were super sweet and attentive. I needed a scooter they organized the rental for me, later that night at 9pm I had driven the scooter to dinner and realized it was in poor condition, I messaged the front desk on WhatsApp, by the time I had returned from dinner a new scooter was waiting for me, as they had dealt with the company and had them come by to replace the scooter. To add to that, the reason I needed the scooter was to go to a early tour the next morning, and they left two towels for me at reception- just really showing that they go the extra mile and I never asked them too to do that. Overall every single member of their team made me feel like I was cared for and that it was a pleasure to provide the service. You can’t really ask for more. Thank you for making my stay amazing. I greatly appreciate it.

Our stay started less than desirable with our room available for only 3 of the 4 nights we booked and had confirmed. The second night we had to move to a much less 1 class hotel across the street which was totally unacceptable with mold and rust all over. We ended up going at our expense to a different hotel and came back to Casa Joseph for the 3rd and 4th night where the staff very apologetically upgraded us to the top two bedroom villa with swimming pool and private chef. We enjoyed the days we stayed at Casa Joseph and obviously would have preferred not to have to move to a different hotel mid of our stay. But, the staff and manager were extremely nice and friendly and overall we had a good time and we appreciate the upgrades we received in compensation for the messed up reservation.

Stayed in the main suit and had great service the first day. We had a chef and main house keeper. House keeper was fantastic. The food available was underwhelming. After the first night, it was as though we were forgotten. Luckily we are independent people and able to take care of ourselves. However, with the expectations set that we would be looked after, not impressed. Also, the checking out became an awkward situation because we were charged for “free” breakfast. Had to ask several times for a new print out of expenses and never received. Due to needing to head to the airport, there wasn’t time to continue to argue. Bottom line, we will not be back.

In general a pleasant stay because the hotel is peaceful and beautiful, however there are a few points they could improve: *They should mention the beach of the hotel is not suitable to swim *Beers were always warm and the night we had dinner at restaurant all white wine was warm, this is basic and still fail. *The service in general was poor, many time we needed to step up and request the service as nobody was available at the pool or even beach and when stepping out we would find waiters just chatting amongst themselves. *They charge 15% gratuity in every bill even when we had to go and get our own drinks. *Food was OK but breakfast often cold, took forever with the incorrect items. *Room service was not performed the first day, and the last one minibar was not refilled, when requested a bottle of wine refill they charged me a service fee, when they should’ve done this to begin with. *The first day there was no hot water in the room. Is worth to say that we were offer a free couples massage for the inconvenience, Being this a very expensive property I would’ve expected a better service than the one provided, in general terms we did not to see the value for the amount paid.

I mean what can I say about Casa Joseph? There are no words. Service is incredible, just so attentive and to the standards. Actually, correction, above standards. Amazing stay, wished I was there for longer than 4 days. Definitely recommended!

Amazing hotel, everything is super clean, modern, new and right in front of the beach. Staff is super friendly! There’s not much to do near the hotel, so if your plan is to party please reconsider, but if your plan is to relax and enjoy the beach this hotel is perfect for you. I’m coming back for sure!

The hotel’s location near a semi secluded portion of Zicatela beach is amazing, and its rooms and beach area are great.

Wonderful view of the ocean and huge waves. The restaurant was amazing. Everything I ordered was delicious. I regretted venturing out to other places to eat. Very kind and attentive staff. You definitely need to rent a car or take taxis if you want to venture out and explore the swimmable beaches. Overall I would recommend this hotel.

Stunning design and location, directly on a gorgeous sunny stretch of beach. As noted, it\'s not a swimming beach due to rough currents but you can go in a few feet to cool off plus there is a sparkling clean pool. Food quality is excellent and the staff gets an A for effort on the service. There is one kitchen on the beach that serves the entire facility and at peak times that can slow things down but generally we had very good service through about 15 meals over 6 days. There\'s limited dining nearby but the food quality here is 5 stars and quite honestly even when we went elsewhere there\'s not a huge amount of variety. Puerto Escondido is an out-of-the-way "end of the road" kind of place so just manage your expectations. The regular "oceanfront" suites are a bit tight, especially the bathrooms (we\'re both skinny otherwise would have been a challenge) but with the view and terrace more than compensate for all that. Ask for room on the third floor for best view if you don\'t mind the stairs. Also CONFIRM arrival and departure dates directly with hotel since we had issues with both. There\'s a lot of nodding and agreement (everyone very polite and friendly) but not sure they always understood my English or high school Spanish.

Heaven on earth from the moment we arrived - jet lagged and exhausted, from the moment we left - feeling like entirely new people. Everything about this place is 5*s and we can’t imagine a more perfect place to have spent our honeymoon. The location is amazing, sunsets every evening and exceptional food all day (we will be dreaming about the breakfast for a long time to come), the rooms were comfortable and beautiful. There were so many amazing touches like the cold towels, ice lollies (and even occasional shots) whilst you sunbathed. But the real show stopper were the staff. Daniel and the team couldn’t do enough to make our trip as special as it was, from organising a room upgrade when there was one available to leaving us champagne in our room to kick off our honeymoon in style. Every member of staff was warm, attentive and happy - which made the whole experience even better. They seemed to genuinely enjoy working here and nothing was ever too much. It’s also the perfect location to explore Puerto from - with delicious restaurants and fun bars walkable in both directions down the beach. Couldn’t recommend this place more! We will be back if we’re ever lucky enough to be back in this neck of the woods. Thank you for everything!

The staff is great and friendly, the location is convinent. The food is delicious . The views are stunning!

If you want a luxury yet laid back experience in Zicatela, this is your place! Casa Joseph is the perfect place for a getaway and to pamper yourself on the beach. It is literally ON the beach, which is rare for Zicatela. Every detail is thought through, from the coconut they give you at checkout to them cutting the coconut as a snack on the beach while you wait on your room. The rooms are gorgeous - truly a dream. They have great, thoughtful amenities, like a sweatshirt for breezy nights on the beach and homemade toiletries/soaps. Do yourself a favor and stay here!

Quiet area on outskirts

Casa Joseph has thought of everything, to sunscreen and aloe caddies bright to the beach cabanas to having daily yoga/fitness offerings. The rooms are gorgeous and comfortable. 15 minute walk to either end of the beach where there are commercial areas with shops and restaurants.

Really pretty spot and food. Rooms are clean and excellent air conditioning. We were very grateful for the attentive staff. Food was a bit on the pricer side compared to the local restaurants near by but reasonable given the convenience and high quality. Location was perfect for us as we wanted to be close to La Punta and Zicatela. On site ATV rental was very fun and convenient. Would return :)

The staff were all super friendly and accommodating. The breakfast was amazing with lots of options to choose from.

Lo precio de algunas cosas un poco Altos para el turismo nacional

La alberca es diminuta y fria, en las habitaciones hay muchos insectos y las toallas estaban sucias, la atención es buena pero tanto el hotel como su restaurante son muy caros para lo que realmente ofrecen.

The property was beautiful and the service was excellent. The food was delicious. We would definitely return. We wish there was a sandwich option provided in the evening. Also, railings on the staircases. We loved the room amenities, the beach bags and straw hats saved us! Thank you for a wonderful vacation!

The food at the premises was delicious with a variety of options. The bed comfort was perfect !

Excellent location and property, very well cared for. Service is absolutely excellent and everyone has an amazing attitude. Food is excellent but I wish it was more Oaxacan.

In general a pleasant stay because the hotel is peaceful and beautiful, however there are a few points they could improve: *They should mention the beach of the hotel is not suitable to swim *Beers were always warm and the night we had dinner at restaurant all white wine was warm, this is basic and still fail. *The service in general was poor, many time we needed to step up and request the service as nobody was available at the pool or even beach and when stepping out we would find waiters just chatting amongst themselves. *They charge 15% gratuity in every bill even when we had to go and get our own drinks. *Food was OK but breakfast often cold, took forever with the incorrect items. *Room service was not performed the first day, and the last one minibar was not refilled, when requested a bottle of wine refill they charged me a service fee, when they should’ve done this to begin with. *The first day there was no hot water in the room. Is worth to say that we were offer a free couples massage for the inconvenience, Being this a very expensive property I would’ve expected a better service than the one provided, in general terms we did not to see the value for the amount paid.

Super nice property. Great location. Very high end interiors, bedding, bathrooms,etc. Only detraction is the property is extremely greedy on their food & beverage pricing, which is not nearly in line with the property quality. Overall a nice boutique property for a couple day's stay, but more than that and you'll need a hefty bankroll.

Excelente lugar. El servicio es excepcional, todo el personal muy atento y siempre disponible. Los cuartos son súper acogedores, de muy buen tamaño y decorados con muy buen gusto. La comida es muy buena con ingredientes frescos y de buena calidad. Lo recomiendo ampliamente.

Hotel Joseph is a beautiful hotel to stay at. The service from all the staff from our arrival to our exit is top notch. The food and drinks are delicious. Will be returning for our next visit .