Hotel Santa Fe
US$119
/ night
Avg. for November
Prices for Hotel Santa Fe
Select dates to see prices and availability
US$119
/ night
Avg. for November
Monthly average prices
Nightly prices at Hotel Santa Fe average US$110 in the cheapest month (October) and US$173 in the most expensive month (August), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$158 |
| February | US$152 |
| March | US$171 |
| April | US$149 |
| May | US$159 |
| June | US$153 |
| July | US$162 |
| August | US$173 |
| September | US$144 |
| October | US$110 |
| November | US$119 |
| December | US$165 |
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Nov · US$119
N
D
Most expensive: August (~US$173)
Cheapest: October (~US$110)
About this property
Pamper yourself with onsite massages or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Amenities
Pamper yourself with onsite massages or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Business amenities
Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:30 AM to 11:30 AM for a fee.
Rooms
Make yourself at home in one of the 68 guestrooms. Satellite television is provided for your entertainment. Private bathrooms with showers feature hair dryers and toothbrushes and toothpaste. Conveniences include safes and desks, as well as phones with free local calls.
Location
When you stay at Hotel Santa Fe in Puerto Escondido, you'll be on the beach, a 1-minute drive from Zicatela Beach and 9 minutes from Punta Zicatela. This beach hotel is 3 mi (4.8 km) from Puerto Angelito Beach and 3 mi (4.8 km) from Carrizalillo Beach.
What's nearby
Zicatela Beach(0.3 Miles)
Marinero Beach(0.3 Miles)
Commercial Walkway(0.6 Miles)
Principal Beach(0.7 Miles)
Zicatela Market(1.3 Miles)
Benito Juarez Market(1.8 Miles)
Puerto Angelito Beach(1.8 Miles)
Carrizalillo Beach(1.9 Miles)
La Punta Beach(2 Miles)
Playa Coral(2.4 Miles)
Bacocho Beach(3 Miles)
Punta Zicatela(3.4 Miles)
Stone Arch of Zicatela(3.4 Miles)
Laguna de Manialtepec(13.3 Miles)
Puertecito Beach(17.5 Miles)
The preferred airport for Hotel Santa Fe is Puerto Escondido, Oaxaca (PXM-Puerto Escondido Intl.)(4.3 Miles)
Restaurant
Swimming pool
Non-smoking rooms
Room service
Tour desk
Housekeeping
Location
Calle del Morro, Colonia Marinero, Brisas de Zicatela, Puerto Escondido, Oaxaca, Mexico
Zicatela Beach (0.3 Miles)
Marinero Beach (0.3 Miles)
Commercial Walkway (0.6 Miles)
Principal Beach (0.7 Miles)
Zicatela Market (1.3 Miles)
Benito Juarez Market (1.8 Miles)
Room options
4
Junior Suite, 2 Double Beds
Room details
2 Double Beds
Sleeps 4
409 ft²
Air ConditioningPrivate BathroomCrib(s) (Free)
3
Standard Room, 2 Double Beds
Room details
2 Double Beds
Sleeps 4
322 ft²
Air ConditioningPrivate BathroomCrib(s) (Free)
3
Standard Full
Room details
1 Double Bed
Sleeps 2
Air ConditioningPrivate BathroomTV
5
Junior Suite King
Room details
1 Extra-Large Double Bed
Sleeps 2
Air ConditioningPrivate BathroomCrib(s) (Free)
4
Standard Room (Terrace Area)
Room details
1 Extra-Large Double Bed
Sleeps 2
322 ft²
Air ConditioningPrivate BathroomCrib(s) (Free)
5
Standard Room, 1 King Bed
Room details
1 Extra-Large Double Bed
Sleeps 2
Air ConditioningPrivate BathroomCrib(s) (Free)
3
Superior Suite
Room details
1 Extra-Large Double Bed
Sleeps 2
Air ConditioningSeparate Living RoomPrivate Bathroom
Guest reviews of Hotel Santa Fe
8.7
Fabulous
Based on 1,002 verified reviews
Who stays here?
Business
5%
Couple
49%
Family
24%
Group
12%
Solo
8%
What guests think
AI-generated summary based on recent guest reviews
At Hotel Santa Fe, guests praise the friendly staff, walkable location across from Zicatela Beach, and the charming, historic feel with two pleasant pools, while noting dated rooms, patchy maintenance, and inconsistent cleanliness in some areas.
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What guests think
At Hotel Santa Fe, guests praise the friendly staff, walkable location across from Zicatela Beach, and the charming, historic feel with two pleasant pools, while noting dated rooms, patchy maintenance, and inconsistent cleanliness in some areas.
Wi-Fi is repeatedly described as unreliable, making remote work difficult. Many enjoy the ocean-view, mostly vegetarian and seafood restaurant, though several call it pricey or limited. Expect a charming base with warm service and noticeable age; surf out front is usually not swimmable.
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AI-generated summary based on recent guest reviews
Facilities
Two pools (including an adults-only area) and ocean-view terraces are highlights. Expect many stairs and no elevators, and parking can be limited; loungers and pool towels are sometimes worn or scarce.
Related guest reviews
10
Nita
16 Jan 2026
·
Stayed 3 nights
Wonderful adult pool area. Luxurious bedding, great night's sleep, hot showers! Close to everything. We enjoyed our stay.
Wonderful adult pool area. Luxurious bedding, great night's sleep, hot showers! Close to everything. We enjoyed our stay.
8
Jesús Enrique
21 Nov 2024
·
Stayed 5 nights
Todo muy bien, sólo el detalle del estacionamiento. No es para nada amplio, asi que si no encuentras lugar, tendrás que dejar el carro en el avenida.
Todo muy bien, sólo el detalle del estacionamiento. No es para nada amplio, asi que si no encuentras lugar, tendrás que dejar el carro en el avenida.
10
Hector
4 Aug 2025
·
Stayed 6 nights
Great support from Staff. Room was clean and everything working fine. Hotel is quite pretty. The opportunity is on the pool towels availability.
Great support from Staff. Room was clean and everything working fine. Hotel is quite pretty. The opportunity is on the pool towels availability.
10
Antonio
5 Jun 2025
·
Stayed 3 nights
Está bien localizado, agradables áreas solo un poco incómodo por tanta escalera
Está bien localizado, agradables áreas solo un poco incómodo por tanta escalera
8
Stephanie
19 Nov 2024
·
Stayed 2 nights
Enjoyed the hotel itself very much. It is loud in the area though, late into the night. Staff were friendly. The restaurant is excellent. The room could probably use some special attention, but it was large and comfortable. The pool and pool-side service were awesome, but the loungers and towels are looking pretty worn out. Overall positive! The property itself is very beautiful.
Enjoyed the hotel itself very much. It is loud in the area though, late into the night. Staff were friendly. The restaurant is excellent. The room could probably use some special attention, but it was large and comfortable. The pool and pool-side service were awesome, but the loungers and towels are looking pretty worn out. Overall positive! The property itself is very beautiful.
10
Jorge
13 May 2025
·
Stayed 3 nights
Todo muy limpio, las albercas muy agradables. Buen restaurante con excelente vista panorámica a Zicatela.
Todo muy limpio, las albercas muy agradables. Buen restaurante con excelente vista panorámica a Zicatela.
10
Dayna
8 Dec 2024
·
Stayed 5 nights
Enjoyed our stay. Really liked that there was an adults only pool area
Enjoyed our stay. Really liked that there was an adults only pool area
8
Lorena
19 Sept 2025
·
Stayed 8 nights
Mexican colonial style. You get what you pay. Food and beverages are tasty but expensive. Staff very friendly and kind but they could pay more attention to you on the pools areas. Something I disliked was that a family with childrens were at the adults pool and the staff didn't say anything.
Mexican colonial style. You get what you pay. Food and beverages are tasty but expensive. Staff very friendly and kind but they could pay more attention to you on the pools areas. Something I disliked was that a family with childrens were at the adults pool and the staff didn't say anything.
10
Jesús Enrique
18 Nov 2024
·
Stayed 1 night
Les hace falta cajones de estacionamiento. Cuando no encuentras, lo tienes que dejar en la calle.
Les hace falta cajones de estacionamiento. Cuando no encuentras, lo tienes que dejar en la calle.
10
Esmeralda
8 May 2025
·
Stayed 1 night
Love that the property was close to the beach. Staff was very friendly. Does have lots of stairs to get to rooms. The pool is heated.
Love that the property was close to the beach. Staff was very friendly. Does have lots of stairs to get to rooms. The pool is heated.
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AI-generated summary based on recent guest reviews
Cleanliness
Many reviews praise clean rooms and well-kept areas, but others report musty or moldy odors, dated bathrooms, ants, and worn or frayed towels.
Related guest reviews
6
Alan
17 Apr 2025
·
Stayed 4 nights
El hotel tiene una bonita arquitectura pero se ve muy viejo aunque está limpio si deja mucho que desear que las ventanas no cierren bien, todas las puertas rechinan, los baños viejos y desactualizados incluso para abrir la puerta de la habitación es necesario usar llave por lo que solo te dan una copia. El restaurante del hotel es vegano lo cual me parece sumamente limitativo, las toallas tanto del baño como para la alberca se ven viejas y deshilachadas en fin es una lástima porque podría ser un lugar muy bonito pero tristemente se ve muy viejo y sin buen mantenimiento. Está justo frente a la playa pero hasta que llegas te dicen que esa playa es imposible para disfrutar por el fuerte oleaje. Está muy cerca de bares y restaurantes pero no de la mejor calidad
El hotel tiene una bonita arquitectura pero se ve muy viejo aunque está limpio si deja mucho que desear que las ventanas no cierren bien, todas las puertas rechinan, los baños viejos y desactualizados incluso para abrir la puerta de la habitación es necesario usar llave por lo que solo te dan una copia. El restaurante del hotel es vegano lo cual me parece sumamente limitativo, las toallas tanto del baño como para la alberca se ven viejas y deshilachadas en fin es una lástima porque podría ser un lugar muy bonito pero tristemente se ve muy viejo y sin buen mantenimiento. Está justo frente a la playa pero hasta que llegas te dicen que esa playa es imposible para disfrutar por el fuerte oleaje. Está muy cerca de bares y restaurantes pero no de la mejor calidad
2
Julie Beaudin
14 May 2023
·
How this hotel has a four star rating is beyond me. Rooms are old and bathroom was completely rundown - really bad. No toilet paper roller, so the toilet paper was set on the back of the toilet. Chipped tile everywhere, old grungy toilet and sinks. I don't think a thing has been done to upgrade this place since it was built. The first (and only) night we were there there were so many ants in the bathroom and coming into the bedroom that we had to put everything up off the floor. The pools, which look so clean in the photos, are not. I wouldn't swim in any of them - yuck. "Balconies" were narrow and had rusted railings and old, weathered, uncomfortable chairs on them. We booked this place for 10 days but left after the first night and moved on to a MUCH nicer hotel for less money.
How this hotel has a four star rating is beyond me. Rooms are old and bathroom was completely rundown - really bad. No toilet paper roller, so the toilet paper was set on the back of the toilet. Chipped tile everywhere, old grungy toilet and sinks. I don't think a thing has been done to upgrade this place since it was built. The first (and only) night we were there there were so many ants in the bathroom and coming into the bedroom that we had to put everything up off the floor. The pools, which look so clean in the photos, are not. I wouldn't swim in any of them - yuck. "Balconies" were narrow and had rusted railings and old, weathered, uncomfortable chairs on them. We booked this place for 10 days but left after the first night and moved on to a MUCH nicer hotel for less money.
8
John
15 Aug 2025
·
Stayed 4 nights
This is a very nice and friendly hotel. The room is a little old. The room we had was up many stairs and had 2 double beds. Queen beds would have been better. The bathroom had good water pressure and plenty of hot water. But either the paint was faded or there was mold on the ceiling. But the ceiling was 4 meters high so it was ok. Service was good in the bar and restaurant. But the food is seafood and vegetarian. No meat options. Overall it was a very good experience.
This is a very nice and friendly hotel. The room is a little old. The room we had was up many stairs and had 2 double beds. Queen beds would have been better. The bathroom had good water pressure and plenty of hot water. But either the paint was faded or there was mold on the ceiling. But the ceiling was 4 meters high so it was ok. Service was good in the bar and restaurant. But the food is seafood and vegetarian. No meat options. Overall it was a very good experience.
4
Jakob
8 Mar 2025
·
Stayed 6 nights
The stay wasn’t as good as expected. The transfer didn’t pick us up at the airport. The room was noisy from the neighbours, there was a bad smell in the room, the toilet was leaking and the whole hotel could use a rebuild. Especially the shower was very poor! Pool area is fine, but pool is a bit dirty. The breakfast is ok, but a little expensive compared to other options around Puerto Escondidio - where many beach clubs are better quality at a lower price. When we were heading home and asked for a taxi at the reception, they told us to pick one up in the street.. not the kind of service I expect
The stay wasn’t as good as expected. The transfer didn’t pick us up at the airport. The room was noisy from the neighbours, there was a bad smell in the room, the toilet was leaking and the whole hotel could use a rebuild. Especially the shower was very poor! Pool area is fine, but pool is a bit dirty. The breakfast is ok, but a little expensive compared to other options around Puerto Escondidio - where many beach clubs are better quality at a lower price. When we were heading home and asked for a taxi at the reception, they told us to pick one up in the street.. not the kind of service I expect
10
Jorge
13 May 2025
·
Stayed 3 nights
Todo muy limpio, las albercas muy agradables. Buen restaurante con excelente vista panorámica a Zicatela.
Todo muy limpio, las albercas muy agradables. Buen restaurante con excelente vista panorámica a Zicatela.
4
Maria Elena
16 Jul 2025
·
Stayed 6 nights
Grounds are in good shape. T From the outside the Hotel is nice. But the rooms are another story. Old, moldy, musty and in terrible shape . But the staff was kind. Lety the Pool server was amazing and so friendly. She even brought us her homemade cupcakes one morning.
Grounds are in good shape. T From the outside the Hotel is nice. But the rooms are another story. Old, moldy, musty and in terrible shape . But the staff was kind. Lety the Pool server was amazing and so friendly. She even brought us her homemade cupcakes one morning.
10
Antonio
9 May 2023
·
Stayed 4 nights
It was a great hotel with two pools and a restaurants. Across from the beach and lots of restaurants and shops nearby. Property and rooms were clean and tidy. Rooms need to be upgraded but everything worked and everything was very clean.
It was a great hotel with two pools and a restaurants. Across from the beach and lots of restaurants and shops nearby. Property and rooms were clean and tidy. Rooms need to be upgraded but everything worked and everything was very clean.
10
Alberto
3 Feb 2026
·
Stayed 2 nights
Limpieza de la habitación, sin ruidos, accesible
Limpieza de la habitación, sin ruidos, accesible
10
constance
2 Mar 2026
·
Stayed 3 nights
Everything! Great staff, wonderful bed, all was clean and cared for, really well-prepared, creative meals. The staff went out of their way to make sure we enjoyed ourselves. We DID!
Everything! Great staff, wonderful bed, all was clean and cared for, really well-prepared, creative meals. The staff went out of their way to make sure we enjoyed ourselves. We DID!
2
Maria Elena
12 Jul 2025
·
Stayed 6 nights
The grounds are nice enough. But the rooms are in terrible shape. Mold on the walls and terrible sewer smell. The pool server Lety was incredible, helpful and so sweet. The room service waiters too were very nice and helpful
The grounds are nice enough. But the rooms are in terrible shape. Mold on the walls and terrible sewer smell. The pool server Lety was incredible, helpful and so sweet. The room service waiters too were very nice and helpful
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AI-generated summary based on recent guest reviews
Rooms
Rooms are often spacious with rustic charm and some ocean views. However, many feel dated, with hard or aging mattresses, occasional noise, and frequent reports of poor Wi-Fi.
Related guest reviews
6
SAMANTHA
16 Feb 2026
·
Stayed 4 nights
The rooms were spacious, the location was great, & the staff was professional. Freddy was amazing! However, that’s where the compliments end. The hotel professes to be “family friendly” - which is why we booked it - yet was confused about getting a babysitter, despite advertising services on its website & confirming with me ahead of the trip on WhatsApp. In addition, when I found my own, cheaper babysitter, I was told the hotel normally charges 500 pesos for the person being in the room, even though she wouldn’t be staying overnight or using any of the hotel amenities. Luckily, I was not charged. The hotel also charges for everything. It claims to have a small, complimentary breakfast, but only provides coffee and tea and charges for orange juice - which again for a “family friendly” place seems odd. The food at the restaurant lacks flavor & is overpriced. Things that normally come standard in every hotel room (ie a hairdryer or iron) have to be specifically requested. The towels & sheets are old & ragged. Finally, I’m pretty sure we experienced racism on our way to the airport. We reserved a taxi to the airport the day we checked in. As I was checking out, the receptionist confirmed our taxi would be there at noon. Not only did we have to re-request it and wait, a white couple came after us & the host allowed them to get in the next taxi that arrived while making us wait longer. I did not appreciate that. For all these reasons, I will not be back, nor will I recommend it.
The rooms were spacious, the location was great, & the staff was professional. Freddy was amazing! However, that’s where the compliments end. The hotel professes to be “family friendly” - which is why we booked it - yet was confused about getting a babysitter, despite advertising services on its website & confirming with me ahead of the trip on WhatsApp. In addition, when I found my own, cheaper babysitter, I was told the hotel normally charges 500 pesos for the person being in the room, even though she wouldn’t be staying overnight or using any of the hotel amenities. Luckily, I was not charged. The hotel also charges for everything. It claims to have a small, complimentary breakfast, but only provides coffee and tea and charges for orange juice - which again for a “family friendly” place seems odd. The food at the restaurant lacks flavor & is overpriced. Things that normally come standard in every hotel room (ie a hairdryer or iron) have to be specifically requested. The towels & sheets are old & ragged. Finally, I’m pretty sure we experienced racism on our way to the airport. We reserved a taxi to the airport the day we checked in. As I was checking out, the receptionist confirmed our taxi would be there at noon. Not only did we have to re-request it and wait, a white couple came after us & the host allowed them to get in the next taxi that arrived while making us wait longer. I did not appreciate that. For all these reasons, I will not be back, nor will I recommend it.
6
R A
6 Nov 2024
·
Stayed 3 nights
Location is good, hotel is really outdated with worn out rooms. Room isolation is poor which makes the room very noisy
Location is good, hotel is really outdated with worn out rooms. Room isolation is poor which makes the room very noisy
8
Sasha
15 Mar 2025
·
Stayed 4 nights
We had an incredible time staying here. It is so beautiful and relaxing. Such lovely and kind staff. The only issue was that they had terrible Wi-Fi. My brother had to work a lot so that was a real problem.
We had an incredible time staying here. It is so beautiful and relaxing. Such lovely and kind staff. The only issue was that they had terrible Wi-Fi. My brother had to work a lot so that was a real problem.
10
Bradley
15 Feb 2026
·
Stayed 3 nights
Beautiful place! Staff was the best! Stayed in the superior suite. Amazing views from the balcony’s! Pool areas are beautiful. Food was top quality! Would definitely go back!
Beautiful place! Staff was the best! Stayed in the superior suite. Amazing views from the balcony’s! Pool areas are beautiful. Food was top quality! Would definitely go back!
8
Magali Guadalupe Méndez
2 Jun 2024
·
Stayed 3 nights
Es la segunda vez que me quedo en ese hotel, porque es bonito, seguro y frente al mar. Pero esta vez me tocó una cama súper incómoda. El colchón estaba duro y hundido y las sábanas eran como de poliester y muuuuuuuy calientes. Además, no sacudían la cama, porque me acostaba y se sentía arenosa. Por lo demás, es un excelente hotel. El restaurante es delicioso; prueben los camarones al coco. Las albercas son climatizadas. Y los espacios comunes son muy tranquilos. Volvería una vez más
Es la segunda vez que me quedo en ese hotel, porque es bonito, seguro y frente al mar. Pero esta vez me tocó una cama súper incómoda. El colchón estaba duro y hundido y las sábanas eran como de poliester y muuuuuuuy calientes. Además, no sacudían la cama, porque me acostaba y se sentía arenosa. Por lo demás, es un excelente hotel. El restaurante es delicioso; prueben los camarones al coco. Las albercas son climatizadas. Y los espacios comunes son muy tranquilos. Volvería una vez más
8
Jose
1 Jul 2025
·
Stayed 3 nights
The hotel is very charming. They have 2 pools, one for families and one for adults only. We were one one end of the "malecon" but everything was easily walkable and felt safe. There was a beach with a more swimmable area a short walk up the coast. My only two complaints are: 1. We had nocturnal birds right outside our patio door that call to each other every few seconds ALL NIGHT LONG. Literally from 6 or 7 PM until about 6 AM. Bring earplugs. That was the only way I could sleep. 2. They have a lovely patio area with a palapa and chairs but they don't allow any outside food or beverages even though this area is not in their onsite restaurant. Also the restaurant is vegetarian. This policy was disappointing because we were there with friends we only see every few years and would have loved to have had some snacks and beverages together under the palapa. Other than those, it was a lovely stay in a cute beach town.
The hotel is very charming. They have 2 pools, one for families and one for adults only. We were one one end of the "malecon" but everything was easily walkable and felt safe. There was a beach with a more swimmable area a short walk up the coast. My only two complaints are: 1. We had nocturnal birds right outside our patio door that call to each other every few seconds ALL NIGHT LONG. Literally from 6 or 7 PM until about 6 AM. Bring earplugs. That was the only way I could sleep. 2. They have a lovely patio area with a palapa and chairs but they don't allow any outside food or beverages even though this area is not in their onsite restaurant. Also the restaurant is vegetarian. This policy was disappointing because we were there with friends we only see every few years and would have loved to have had some snacks and beverages together under the palapa. Other than those, it was a lovely stay in a cute beach town.
10
Pablo
6 Nov 2025
·
Stayed 2 nights
The room was so spacious and rustic looking it was awesome. The service was very attentive, quick, and super nice.
The room was so spacious and rustic looking it was awesome. The service was very attentive, quick, and super nice.
6
salvador
11 Nov 2023
·
Stayed 3 nights
This was our second time going. The first time we went they were friendly and pleasant. This time I feel like they just put us in a room next to reception and didn’t ask if that would work. The older lady at reception acted like we were bothering her. The younger gal was more pleasant. Our room had the noise of the traffic of the street and everyone coming and going. Room 11 if over priced for the bad experience.
This was our second time going. The first time we went they were friendly and pleasant. This time I feel like they just put us in a room next to reception and didn’t ask if that would work. The older lady at reception acted like we were bothering her. The younger gal was more pleasant. Our room had the noise of the traffic of the street and everyone coming and going. Room 11 if over priced for the bad experience.
6
Domenic
22 Nov 2025
·
Stayed 4 nights
We chose the large suite closest to the beach, and it has probably the best sunsets in pto Escondido. Air conditioning works fabulously well. Nice pool. Very quiet. Honestly, WIFI is terrible here. I’m retired so I can get through it. But..If you need to some work away, you wouldn’t be able to do it.
We chose the large suite closest to the beach, and it has probably the best sunsets in pto Escondido. Air conditioning works fabulously well. Nice pool. Very quiet. Honestly, WIFI is terrible here. I’m retired so I can get through it. But..If you need to some work away, you wouldn’t be able to do it.
6
Gustavo
6 Nov 2025
·
Stayed 4 nights
The hot water in our bathroom wasn't hot enough. The hotel is outdated and the beach that it sits on is not conducive to use due to intense waves. The staff is very friendly and made us feel welcomed.
The hot water in our bathroom wasn't hot enough. The hotel is outdated and the beach that it sits on is not conducive to use due to intense waves. The staff is very friendly and made us feel welcomed.
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AI-generated summary based on recent guest reviews
Service
Staff are widely described as friendly, attentive and helpful, with several standout gestures. Some guests, however, experienced slow poolside attention, occasional rudeness at reception, and hiccups arranging taxis or extras.
Related guest reviews
6
Susana
16 Sept 2024
·
Stayed 6 nights
Slow service by the pool & maid service threw my extra blanket and clothes on the chair 6 out of 5 night I had to ask for shampoo & confused
Slow service by the pool & maid service threw my extra blanket and clothes on the chair 6 out of 5 night I had to ask for shampoo & confused
6
SAMANTHA
16 Feb 2026
·
Stayed 4 nights
The rooms were spacious, the location was great, & the staff was professional. Freddy was amazing! However, that’s where the compliments end. The hotel professes to be “family friendly” - which is why we booked it - yet was confused about getting a babysitter, despite advertising services on its website & confirming with me ahead of the trip on WhatsApp. In addition, when I found my own, cheaper babysitter, I was told the hotel normally charges 500 pesos for the person being in the room, even though she wouldn’t be staying overnight or using any of the hotel amenities. Luckily, I was not charged. The hotel also charges for everything. It claims to have a small, complimentary breakfast, but only provides coffee and tea and charges for orange juice - which again for a “family friendly” place seems odd. The food at the restaurant lacks flavor & is overpriced. Things that normally come standard in every hotel room (ie a hairdryer or iron) have to be specifically requested. The towels & sheets are old & ragged. Finally, I’m pretty sure we experienced racism on our way to the airport. We reserved a taxi to the airport the day we checked in. As I was checking out, the receptionist confirmed our taxi would be there at noon. Not only did we have to re-request it and wait, a white couple came after us & the host allowed them to get in the next taxi that arrived while making us wait longer. I did not appreciate that. For all these reasons, I will not be back, nor will I recommend it.
The rooms were spacious, the location was great, & the staff was professional. Freddy was amazing! However, that’s where the compliments end. The hotel professes to be “family friendly” - which is why we booked it - yet was confused about getting a babysitter, despite advertising services on its website & confirming with me ahead of the trip on WhatsApp. In addition, when I found my own, cheaper babysitter, I was told the hotel normally charges 500 pesos for the person being in the room, even though she wouldn’t be staying overnight or using any of the hotel amenities. Luckily, I was not charged. The hotel also charges for everything. It claims to have a small, complimentary breakfast, but only provides coffee and tea and charges for orange juice - which again for a “family friendly” place seems odd. The food at the restaurant lacks flavor & is overpriced. Things that normally come standard in every hotel room (ie a hairdryer or iron) have to be specifically requested. The towels & sheets are old & ragged. Finally, I’m pretty sure we experienced racism on our way to the airport. We reserved a taxi to the airport the day we checked in. As I was checking out, the receptionist confirmed our taxi would be there at noon. Not only did we have to re-request it and wait, a white couple came after us & the host allowed them to get in the next taxi that arrived while making us wait longer. I did not appreciate that. For all these reasons, I will not be back, nor will I recommend it.
4
Reva
30 Dec 2023
·
Stayed 6 nights
I’m so bummed to have to write this, but I’d like to warn other travelers to Hotel Santa Fe. Long story short, money was stolen out of our bags. A sign is posted stating the hotel is not responsible for personal items left in rooms, additionally, we had to sign a copy of that policy at check-in. This was a first for me in my travels, of course it’s usually noted in a hotel’s policy, but I haven’t had to sign a waiver distinctly and exclusively stating the hotel was not responsible for items left in rooms. I remarked to my partner that it was odd at the outset. I tried to put passports and cash in the safe but it beeped incessantly and we finally removed the batteries. This was our mistake. We should’ve talked to staff and fixed the safe. But, we were focused on enjoying our stay. At the end of a nice vacation, we’re packing our bags and realize cash that was left in our passports, intentionally tucked away into a personal bag, was gone. We searched all over, tried to think of if we had moved it, but we had no need for US currency the entire vacation. We packed and unpacked over again. Unfortunately, the only outcome we can conceive is that housekeeping (which cleans the rooms daily) searched (or rummaged?) our things and took the cash. The hotel grounds were well kept, staff was friendly, it was a sad way to end an otherwise lovely stay.
I’m so bummed to have to write this, but I’d like to warn other travelers to Hotel Santa Fe. Long story short, money was stolen out of our bags. A sign is posted stating the hotel is not responsible for personal items left in rooms, additionally, we had to sign a copy of that policy at check-in. This was a first for me in my travels, of course it’s usually noted in a hotel’s policy, but I haven’t had to sign a waiver distinctly and exclusively stating the hotel was not responsible for items left in rooms. I remarked to my partner that it was odd at the outset. I tried to put passports and cash in the safe but it beeped incessantly and we finally removed the batteries. This was our mistake. We should’ve talked to staff and fixed the safe. But, we were focused on enjoying our stay. At the end of a nice vacation, we’re packing our bags and realize cash that was left in our passports, intentionally tucked away into a personal bag, was gone. We searched all over, tried to think of if we had moved it, but we had no need for US currency the entire vacation. We packed and unpacked over again. Unfortunately, the only outcome we can conceive is that housekeeping (which cleans the rooms daily) searched (or rummaged?) our things and took the cash. The hotel grounds were well kept, staff was friendly, it was a sad way to end an otherwise lovely stay.
4
Jakob
8 Mar 2025
·
Stayed 6 nights
The stay wasn’t as good as expected. The transfer didn’t pick us up at the airport. The room was noisy from the neighbours, there was a bad smell in the room, the toilet was leaking and the whole hotel could use a rebuild. Especially the shower was very poor! Pool area is fine, but pool is a bit dirty. The breakfast is ok, but a little expensive compared to other options around Puerto Escondidio - where many beach clubs are better quality at a lower price. When we were heading home and asked for a taxi at the reception, they told us to pick one up in the street.. not the kind of service I expect
The stay wasn’t as good as expected. The transfer didn’t pick us up at the airport. The room was noisy from the neighbours, there was a bad smell in the room, the toilet was leaking and the whole hotel could use a rebuild. Especially the shower was very poor! Pool area is fine, but pool is a bit dirty. The breakfast is ok, but a little expensive compared to other options around Puerto Escondidio - where many beach clubs are better quality at a lower price. When we were heading home and asked for a taxi at the reception, they told us to pick one up in the street.. not the kind of service I expect
10
Sofia
5 Apr 2025
·
Stayed 6 nights
We came here to stay in Puerto Escondido for the first time and the hotel was truly one of the highlights of the trip. First of all, the property is gorgeous! It is lush with gardens, stroller accessible, our room was super clean and spacious too. The view of the beach just outside our room was incredible, good for watching the sunset. The restaurant is lovely, food is fantastic and the staff are so friendly and were super sweet with my kids. Some fresh tortillas are made each morning and you can watch just bedside the restaurant. The pool for kids and the one for adults were both perfect. Comfortable temperature, comfy lounge chairs, and fresh towels at reception. The receptionist was super helpful, my son had a medical emergency and she helped us find a paediatric clinic. I would highly recommend the excursion offered to release the baby turtles. The woman organizing it was great! She accommodated our entire wedding party even though they weren’t staying at the hotel with us. They organized for two vans to come pick us up and bring us back! The conservation organization for the turtles is doing amazing work I could write a million nice things about it. I would recommend Hotel Santa Fe to everyone! When our group saw where we were staying, they wished they booked the same hotel. Easily one of the best vacations ever!
We came here to stay in Puerto Escondido for the first time and the hotel was truly one of the highlights of the trip. First of all, the property is gorgeous! It is lush with gardens, stroller accessible, our room was super clean and spacious too. The view of the beach just outside our room was incredible, good for watching the sunset. The restaurant is lovely, food is fantastic and the staff are so friendly and were super sweet with my kids. Some fresh tortillas are made each morning and you can watch just bedside the restaurant. The pool for kids and the one for adults were both perfect. Comfortable temperature, comfy lounge chairs, and fresh towels at reception. The receptionist was super helpful, my son had a medical emergency and she helped us find a paediatric clinic. I would highly recommend the excursion offered to release the baby turtles. The woman organizing it was great! She accommodated our entire wedding party even though they weren’t staying at the hotel with us. They organized for two vans to come pick us up and bring us back! The conservation organization for the turtles is doing amazing work I could write a million nice things about it. I would recommend Hotel Santa Fe to everyone! When our group saw where we were staying, they wished they booked the same hotel. Easily one of the best vacations ever!
8
Lorena
19 Sept 2025
·
Stayed 8 nights
Mexican colonial style. You get what you pay. Food and beverages are tasty but expensive. Staff very friendly and kind but they could pay more attention to you on the pools areas. Something I disliked was that a family with childrens were at the adults pool and the staff didn't say anything.
Mexican colonial style. You get what you pay. Food and beverages are tasty but expensive. Staff very friendly and kind but they could pay more attention to you on the pools areas. Something I disliked was that a family with childrens were at the adults pool and the staff didn't say anything.
4
Jesus
5 Oct 2024
·
Stayed 2 nights
Receptionist was very rude and not helpful, the rooms were dirty and had a bad smell. Pictures are not accurate, the pools were nice and it is very close to the beach on the plus side.
Receptionist was very rude and not helpful, the rooms were dirty and had a bad smell. Pictures are not accurate, the pools were nice and it is very close to the beach on the plus side.
10
Ivan
11 Oct 2025
·
Stayed 6 nights
A+++ service
A+++ service
10
constance
2 Mar 2026
·
Stayed 3 nights
Everything! Great staff, wonderful bed, all was clean and cared for, really well-prepared, creative meals. The staff went out of their way to make sure we enjoyed ourselves. We DID!
Everything! Great staff, wonderful bed, all was clean and cared for, really well-prepared, creative meals. The staff went out of their way to make sure we enjoyed ourselves. We DID!
10
Carina
25 Jun 2024
·
Stayed 2 nights
What an amazing property to stay! My husband and I stayed for a long weekend vacation and our stay was very pleasant. The room was very clean and spacious! The AC worked perfectly and the hotel staff was amazing. Easy check-in and check-out process! Funny story I would like to share to show how amazing the staff at this hotel is: My husband and I arrived at Puerto Escondido airport and I looked at his hand and his wedding band was missing! After a (MINOR!!) panic attack at the airport, I called the hotel to have them check if his wedding band was left in the safe of the hotel room. Five minutes later, they called and confirmed that the ring was left in the room. They offered to deliver the ring at the airport so we wouldn't miss our flight back to California. I was SOOOOOOOO thankful to everyone and we were able to fly back right on time. It was not the material value of the ring, but the sentiment we have towards our original wedding bands. We were beyond grateful to all the staff and would definitely recommend this hotel!
What an amazing property to stay! My husband and I stayed for a long weekend vacation and our stay was very pleasant. The room was very clean and spacious! The AC worked perfectly and the hotel staff was amazing. Easy check-in and check-out process! Funny story I would like to share to show how amazing the staff at this hotel is: My husband and I arrived at Puerto Escondido airport and I looked at his hand and his wedding band was missing! After a (MINOR!!) panic attack at the airport, I called the hotel to have them check if his wedding band was left in the safe of the hotel room. Five minutes later, they called and confirmed that the ring was left in the room. They offered to deliver the ring at the airport so we wouldn't miss our flight back to California. I was SOOOOOOOO thankful to everyone and we were able to fly back right on time. It was not the material value of the ring, but the sentiment we have towards our original wedding bands. We were beyond grateful to all the staff and would definitely recommend this hotel!
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AI-generated summary based on recent guest reviews
Location
Across the street from Zicatela Beach and within easy walking distance of restaurants and nightlife, with taxis readily available. The strong surf out front is generally unsuitable for swimming.
Related guest reviews
10
BARBARA
22 Jan 2025
·
Stayed 3 nights
Very nice place, excellent location, beautiful sights
Very nice place, excellent location, beautiful sights
10
Yaneli
25 Jul 2024
·
Stayed 1 night
Hotel muy bonito frente a la playa zicatela y al rededor varios restaurantes.
Hotel muy bonito frente a la playa zicatela y al rededor varios restaurantes.
10
Alejandra
24 Aug 2024
·
Stayed 4 nights
El personal fue muy amable, localización increíble frente al mar y restaurantes
El personal fue muy amable, localización increíble frente al mar y restaurantes
8
Miguel
17 Feb 2025
·
Stayed 4 nights
Location, location, location
Location, location, location
10
Geary
20 Sept 2025
·
Stayed 3 nights
Right across from the beach. Polite staff.
Right across from the beach. Polite staff.
8
John A
21 Oct 2024
·
Stayed 14 nights
I will say from the onset that this is a great hotel. Beautifully laid out and the staff was wonderful. It is at the end of the strip so it is just the right distance to avoid the disco music that plays until all hours of the morning. The staff is delightful and very kind. All of that being said... Upon our arrival there were 3 ladies behind the counter and the one who appeared to be in charge put us in room 32. It was late, we were tired and the room was suitable and we crashed. The next morning we awoke to realize that the room was situated in the "middle" of the complex. Our bath and shower was directly next to the staff break area which provided elevated voices from morning to dark. Every window and the balcony in the room opened onto a thoroughfare or walk way so that we had to keep all of the blinds closed 24 hours. The worst happened when we went to take a shower and a flood of sewer gas vented from the drains and filled the room to the point that we had to dress and hurry out to get air! When I politely went to the front desk to ask for another room and I offered to pay if there was a charge to upgrade. The lady in charge was not there but the other two very sheepishly apologized and immediately had us moved to a beautiful room on the second floor. The hotel was no where near full and from their sheepish reaction to my request, they were fully aware of the conditions in room 32 from the onset.
I will say from the onset that this is a great hotel. Beautifully laid out and the staff was wonderful. It is at the end of the strip so it is just the right distance to avoid the disco music that plays until all hours of the morning. The staff is delightful and very kind. All of that being said... Upon our arrival there were 3 ladies behind the counter and the one who appeared to be in charge put us in room 32. It was late, we were tired and the room was suitable and we crashed. The next morning we awoke to realize that the room was situated in the "middle" of the complex. Our bath and shower was directly next to the staff break area which provided elevated voices from morning to dark. Every window and the balcony in the room opened onto a thoroughfare or walk way so that we had to keep all of the blinds closed 24 hours. The worst happened when we went to take a shower and a flood of sewer gas vented from the drains and filled the room to the point that we had to dress and hurry out to get air! When I politely went to the front desk to ask for another room and I offered to pay if there was a charge to upgrade. The lady in charge was not there but the other two very sheepishly apologized and immediately had us moved to a beautiful room on the second floor. The hotel was no where near full and from their sheepish reaction to my request, they were fully aware of the conditions in room 32 from the onset.
10
Jane
16 Jan 2025
·
Stayed 2 nights
The first of two days I never left the Property. Nice room, fabulous pool, beautiful sunset, good food, friendly staff, across the street from the beach (not a swimming beach). What’s not to like?!
The first of two days I never left the Property. Nice room, fabulous pool, beautiful sunset, good food, friendly staff, across the street from the beach (not a swimming beach). What’s not to like?!
10
Lety
1 Jun 2025
·
Stayed 1 night
Very quaint and comfortable place to stay, steps away from Zicatela and the night life.
Very quaint and comfortable place to stay, steps away from Zicatela and the night life.
10
Omar
30 Apr 2025
·
Stayed 4 nights
El hotel tiene una ubicación privilegiada ya que se encuentra a unos pasos donde inicia playa Zicatela del lado de playa principal, por lo que puedes caminar entre ambas con facilidad. Además, por encontrarse justo al inicio, es muy tranquilo, céntrico y fácil de llegar. El hotel cuenta con excelentes instalaciones. Las dos albercas muy agradables Las habitaciones son amplias y con los servicios básicos necesarios para tener una estancia placentera.
El hotel tiene una ubicación privilegiada ya que se encuentra a unos pasos donde inicia playa Zicatela del lado de playa principal, por lo que puedes caminar entre ambas con facilidad. Además, por encontrarse justo al inicio, es muy tranquilo, céntrico y fácil de llegar. El hotel cuenta con excelentes instalaciones. Las dos albercas muy agradables Las habitaciones son amplias y con los servicios básicos necesarios para tener una estancia placentera.
10
Geraedo Jair
19 Oct 2023
·
Stayed 6 nights
Me encanto la locación, es muy fácil el acceso y tiene donde dejar el carro, moverte por la costa y muchos restaurantes y centros nocturnos cercanos
Me encanto la locación, es muy fácil el acceso y tiene donde dejar el carro, moverte por la costa y muchos restaurantes y centros nocturnos cercanos
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AI-generated summary based on recent guest reviews
Dining
The ocean-view restaurant is often praised for tasty food and vegetarian/vegan options. Others find the menu limited to seafood/vegetarian and relatively expensive, with occasional service or quality issues.
Related guest reviews
6
SAMANTHA
16 Feb 2026
·
Stayed 4 nights
The rooms were spacious, the location was great, & the staff was professional. Freddy was amazing! However, that’s where the compliments end. The hotel professes to be “family friendly” - which is why we booked it - yet was confused about getting a babysitter, despite advertising services on its website & confirming with me ahead of the trip on WhatsApp. In addition, when I found my own, cheaper babysitter, I was told the hotel normally charges 500 pesos for the person being in the room, even though she wouldn’t be staying overnight or using any of the hotel amenities. Luckily, I was not charged. The hotel also charges for everything. It claims to have a small, complimentary breakfast, but only provides coffee and tea and charges for orange juice - which again for a “family friendly” place seems odd. The food at the restaurant lacks flavor & is overpriced. Things that normally come standard in every hotel room (ie a hairdryer or iron) have to be specifically requested. The towels & sheets are old & ragged. Finally, I’m pretty sure we experienced racism on our way to the airport. We reserved a taxi to the airport the day we checked in. As I was checking out, the receptionist confirmed our taxi would be there at noon. Not only did we have to re-request it and wait, a white couple came after us & the host allowed them to get in the next taxi that arrived while making us wait longer. I did not appreciate that. For all these reasons, I will not be back, nor will I recommend it.
The rooms were spacious, the location was great, & the staff was professional. Freddy was amazing! However, that’s where the compliments end. The hotel professes to be “family friendly” - which is why we booked it - yet was confused about getting a babysitter, despite advertising services on its website & confirming with me ahead of the trip on WhatsApp. In addition, when I found my own, cheaper babysitter, I was told the hotel normally charges 500 pesos for the person being in the room, even though she wouldn’t be staying overnight or using any of the hotel amenities. Luckily, I was not charged. The hotel also charges for everything. It claims to have a small, complimentary breakfast, but only provides coffee and tea and charges for orange juice - which again for a “family friendly” place seems odd. The food at the restaurant lacks flavor & is overpriced. Things that normally come standard in every hotel room (ie a hairdryer or iron) have to be specifically requested. The towels & sheets are old & ragged. Finally, I’m pretty sure we experienced racism on our way to the airport. We reserved a taxi to the airport the day we checked in. As I was checking out, the receptionist confirmed our taxi would be there at noon. Not only did we have to re-request it and wait, a white couple came after us & the host allowed them to get in the next taxi that arrived while making us wait longer. I did not appreciate that. For all these reasons, I will not be back, nor will I recommend it.
10
Bradley
15 Feb 2026
·
Stayed 3 nights
Beautiful place! Staff was the best! Stayed in the superior suite. Amazing views from the balcony’s! Pool areas are beautiful. Food was top quality! Would definitely go back!
Beautiful place! Staff was the best! Stayed in the superior suite. Amazing views from the balcony’s! Pool areas are beautiful. Food was top quality! Would definitely go back!
8
MARCO ANTONIO
28 Feb 2024
·
Stayed 3 nights
Nos hospedamos en una suite Jr. habitación bien cómoda agua caliente aire acondicionado funcionando bien. Lo único que no me encantó fue la comida del restaurant. Las pescadillas estaban muy ricas pero tenían un cabello largo lo cual fue asqueroso. Y el espagueti de mi hija no estaba bien cocido estaba duro y solo era espagueti al burro que tampoco se lo quiso comer. Mala suerte tuvimos.
Nos hospedamos en una suite Jr. habitación bien cómoda agua caliente aire acondicionado funcionando bien. Lo único que no me encantó fue la comida del restaurant. Las pescadillas estaban muy ricas pero tenían un cabello largo lo cual fue asqueroso. Y el espagueti de mi hija no estaba bien cocido estaba duro y solo era espagueti al burro que tampoco se lo quiso comer. Mala suerte tuvimos.
8
John
15 Aug 2025
·
Stayed 4 nights
This is a very nice and friendly hotel. The room is a little old. The room we had was up many stairs and had 2 double beds. Queen beds would have been better. The bathroom had good water pressure and plenty of hot water. But either the paint was faded or there was mold on the ceiling. But the ceiling was 4 meters high so it was ok. Service was good in the bar and restaurant. But the food is seafood and vegetarian. No meat options. Overall it was a very good experience.
This is a very nice and friendly hotel. The room is a little old. The room we had was up many stairs and had 2 double beds. Queen beds would have been better. The bathroom had good water pressure and plenty of hot water. But either the paint was faded or there was mold on the ceiling. But the ceiling was 4 meters high so it was ok. Service was good in the bar and restaurant. But the food is seafood and vegetarian. No meat options. Overall it was a very good experience.
10
Jose
8 Aug 2025
·
Stayed 3 nights
weather was great! Staff was also great only thing I didnt like was the restaurant at the Hotel only serves vegetarian food.
weather was great! Staff was also great only thing I didnt like was the restaurant at the Hotel only serves vegetarian food.
8
Lorena
19 Sept 2025
·
Stayed 8 nights
Mexican colonial style. You get what you pay. Food and beverages are tasty but expensive. Staff very friendly and kind but they could pay more attention to you on the pools areas. Something I disliked was that a family with childrens were at the adults pool and the staff didn't say anything.
Mexican colonial style. You get what you pay. Food and beverages are tasty but expensive. Staff very friendly and kind but they could pay more attention to you on the pools areas. Something I disliked was that a family with childrens were at the adults pool and the staff didn't say anything.
8
Jacob
16 Jan 2024
·
Stayed 8 nights
The Restaurant and Terrace are really wonderful. A great place to stay and a wonderful place to eat! Try the Tuna or any of the fish.
The Restaurant and Terrace are really wonderful. A great place to stay and a wonderful place to eat! Try the Tuna or any of the fish.
10
Pasi
14 Nov 2025
·
Stayed 5 nights
Otroligt mysigt ställe och nära till allt. Restaurangen och servicen är riktigt bra.
Otroligt mysigt ställe och nära till allt. Restaurangen och servicen är riktigt bra.
10
Peter
1 May 2024
·
Stayed 3 nights
My daughter and I really enjoyed our stay at the historic Hotel Sante Fe! Gracious service, charming lay-out, two well maintained pools, and a lovely terrace overlooking the Pacific Ocean. Vegan fare at the hotel restaurant was delicious and convenient (make sure to reserve a table on the oceanfront side).
My daughter and I really enjoyed our stay at the historic Hotel Sante Fe! Gracious service, charming lay-out, two well maintained pools, and a lovely terrace overlooking the Pacific Ocean. Vegan fare at the hotel restaurant was delicious and convenient (make sure to reserve a table on the oceanfront side).
10
constance
2 Mar 2026
·
Stayed 3 nights
Everything! Great staff, wonderful bed, all was clean and cared for, really well-prepared, creative meals. The staff went out of their way to make sure we enjoyed ourselves. We DID!
Everything! Great staff, wonderful bed, all was clean and cared for, really well-prepared, creative meals. The staff went out of their way to make sure we enjoyed ourselves. We DID!
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AI-generated summary based on recent guest reviews
8
Jennifer
10 Aug 2026
·
Stayed 1 night
Authentic and sweet. I appreciate that the hotel was pet friendly and we could take the dog to the restaurant. The view from the restaurant was perfect! The only con is that the ac did not cool the room enough with the tall ceilings, so It was a little warm sleeping at night.
Authentic and sweet. I appreciate that the hotel was pet friendly and we could take the dog to the restaurant. The view from the restaurant was perfect! The only con is that the ac did not cool the room enough with the tall ceilings, so It was a little warm sleeping at night.
8
Diana
14 Jul 2026
·
Stayed 4 nights
Rooms were very clean bed comfortable AC was good excellent staff very courteous and helpful Location is good but the entrance to the hotel Is the only thing they would need to make more appealing as it's not on the beach it is right across the street gave it a 4 star cause some rooms balcony is palm and tree debris not very nice to want to sit and enjoy coffee or the view Would be nice if they would make that area a garden worthy of a view
Rooms were very clean bed comfortable AC was good excellent staff very courteous and helpful Location is good but the entrance to the hotel Is the only thing they would need to make more appealing as it's not on the beach it is right across the street gave it a 4 star cause some rooms balcony is palm and tree debris not very nice to want to sit and enjoy coffee or the view Would be nice if they would make that area a garden worthy of a view
10
Laurie
10 Jul 2026
·
Stayed 3 nights
We stayed 3 nights and it was lovely! Restaurant was delicious and staff was top notch!!
We stayed 3 nights and it was lovely! Restaurant was delicious and staff was top notch!!
10
Anita
5 Jul 2026
·
Stayed 4 nights
Great staff, very friendly and helpful. Fun, daily yoga class. Amazing location.
Great staff, very friendly and helpful. Fun, daily yoga class. Amazing location.
10
Deanna
5 Jul 2026
·
Stayed 7 nights
The staff at the hotel were incredibly friendly and welcoming from the moment we arrived. We were greeted with cervezas and water, which was a wonderful touch after traveling. Omar kindly helped carry our heavy luggage up several flights of stairs to our rooms, which we greatly appreciated. We traveled as a family of six, including both adults and children, and there was truly something for everyone. Marta led us through mezcal, coffee, and tortilla-making classes that were both educational and enjoyable. The kids especially loved painting colorful alebrijes and were excited to bring home their creations. The hotel served delicious food, and its convenient location allowed us to easily walk to many nearby restaurants. Salvatore even helped arrange a turtle release excursion on the beach. Our guide was fantastic, and participating in the release of the turtles was a once-in-a-lifetime experience that none of us will ever forget. We highly recommend this hotel for families looking for authentic cultural experiences, warm hospitality, and unforgettable memories.
The staff at the hotel were incredibly friendly and welcoming from the moment we arrived. We were greeted with cervezas and water, which was a wonderful touch after traveling. Omar kindly helped carry our heavy luggage up several flights of stairs to our rooms, which we greatly appreciated. We traveled as a family of six, including both adults and children, and there was truly something for everyone. Marta led us through mezcal, coffee, and tortilla-making classes that were both educational and enjoyable. The kids especially loved painting colorful alebrijes and were excited to bring home their creations. The hotel served delicious food, and its convenient location allowed us to easily walk to many nearby restaurants. Salvatore even helped arrange a turtle release excursion on the beach. Our guide was fantastic, and participating in the release of the turtles was a once-in-a-lifetime experience that none of us will ever forget. We highly recommend this hotel for families looking for authentic cultural experiences, warm hospitality, and unforgettable memories.
FAQs about Hotel Santa Fe
What type of breakfast is offered and what are the serving hours?
Cooked-to-order breakfasts are available daily from 7:30 AM to 11:30 AM for a fee of approximately USD 305 for adults and USD 260 for children.
Does the hotel allow pets?
No pets and no service animals are allowed at this property.
What are the check-in and check-out times?
Check-in is from 3:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
Are airport shuttle services available?
A roundtrip airport shuttle is provided for a surcharge of USD 350 per person (one-way) and is available 24 hours.
What is the hotel's location in relation to nearby attractions?
The hotel is located on the beach, just a 1-minute drive from Zicatela Beach and 9 minutes from Punta Zicatela. It is also 3 miles from Carrizalillo Beach and 0.1 miles from Marinero Beach.
Does the hotel have a swimming pool?
Yes, the property features an outdoor swimming pool, which is accessible from 7:00 AM to 9:00 PM.
What are the policies for children staying at the hotel?
Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
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Instant AI responses are based on hotel information
Prices for upcoming dates
November 2026
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December 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-02: 232.33713280033874USD
- 2026-11-03: 193.93961656733703USD
- 2026-11-04: NO DATA
- 2026-11-05: 307.0648069279785USD
- 2026-11-06: 228.82449728123473USD
- 2026-11-07: 202.185001536026USD
- 2026-11-08: 183.43937101031494USD
- 2026-11-09: 183.71172579971312USD
- 2026-11-10: 186.11729870848083USD
- 2026-11-11: 186.11729870848083USD
- 2026-11-12: 186.11729870848083USD
- 2026-11-13: 204.01319117277527USD
- 2026-11-14: 204.01319117277527USD
- 2026-11-15: 190.29949728126525USD
- 2026-11-16: 186.11729870848083USD
- 2026-11-17: 182.88017774523925USD
- 2026-11-18: 185.88836081828308USD
- 2026-11-19: 186.11729870848083USD
- 2026-11-20: 223.8755514862213USD
- 2026-11-21: 204.01319117277527USD
- 2026-11-22: 185.88836081828308USD
- 2026-11-23: 185.88836081828308USD
- 2026-11-24: 185.88836081828308USD
- 2026-11-25: 185.88836081828308USD
- 2026-11-26: 186.11729870848083USD
- 2026-11-27: 202.48517935012816USD
- 2026-11-28: 204.01319117277527USD
- 2026-11-29: 185.88836081828308USD
- 2026-11-30: 185.88836081828308USD
- 2026-12-01: 185.88836081828308USD
- 2026-12-02: 174.47723144880675USD
- 2026-12-03: 174.3249819446869USD
- 2026-12-04: 191.9303466924591USD
- 2026-12-05: 191.9303466924591USD
- 2026-12-06: 174.47723144880675USD
- 2026-12-07: 172.97062063902283USD
- 2026-12-08: 174.22537244187927USD
- 2026-12-09: 174.47723144880675USD
- 2026-12-10: 174.47723144880675USD
- 2026-12-11: 192.55982341159057USD
- 2026-12-12: 192.55982341159057USD
- 2026-12-13: 174.47723144880675USD
- 2026-12-14: 174.47723144880675USD
- 2026-12-15: 168.96115027301025USD
- 2026-12-16: 170.01099549061584USD
- 2026-12-17: 191.9303466924591USD
- 2026-12-18: 203.95751096372985USD
- 2026-12-19: 186.95772826869202USD
- 2026-12-20: 175.37976322990417USD
- 2026-12-21: 175.37976322990417USD
- 2026-12-22: 175.37976322990417USD
- 2026-12-23: 175.37976322990417USD
- 2026-12-24: 192.55982341159057USD
- 2026-12-25: 209.73988359327697USD
- 2026-12-26: 209.38346193611144USD
- 2026-12-27: 218.57672560461424USD
- 2026-12-28: 219.91767925257872USD
- 2026-12-29: 232.63269906338502USD
- 2026-12-30: 305.00323864816284USD
- 2026-12-31: 329.26706824719236USD
- 2027-01-01: 279.1759566026306USD
- 2027-01-02: 247.67918244950866USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Pool access available from 7:00 AM to 9:00 PM.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Business details
Property registration number FHO811103EI6
- Fee for cooked-to-order breakfast: approximately USD 305 for adults and USD 260 for children
- Airport shuttle fee: USD 350 per person (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Restaurant
Swimming pool
Non-smoking rooms
Room service
Tour desk
Housekeeping
Activities
Swimming pool
Garden
Beach (nearby)
Pool outdoor
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
General
Room service
Restaurant
Non-smoking rooms
Massage
Family room
Services
Tour desk
Housekeeping
Currency exchange
Safe-deposit box
Luggage storage
Designated smoking area
Express check-in/check-out
Self laundry
24-Hour Front Desk
Concierge Services
Internet
Free wi-fi