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The Metropolitan Hotel


Amenities

  • Parking

  • Restaurant

  • Non-Smoking Rooms

  • Room Service

  • Banquet Facilities

  • ATM / Cash Machine

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Guest reviews

Facilities

7

Cleanliness

7.1

Rooms

7.1

Service

7.1

Location

7

Dining

7

8

cathy

IAN-logo

24 Mar 2026

·

Stayed 1 night

Great spacious affordable apartments
Great spacious affordable apartments

8

Jodie

IAN-logo

29 Jan 2026

·

Stayed 1 night

The rooms have been recently renovated and are very nice
The rooms have been recently renovated and are very nice

8

YAN

WTF-logo

26 Jan 2026

·

Stayed 2 nights

Very good location
Very good location

10

Jolenta

WTF-logo

15 Dec 2025

·

Stayed 3 nights

Friendly and welcoming staff. Heather and her team couldn’t do enough for us; Nothing was a problem. Clean modern large suite. Great kitchen. Roomy bedrooms. Pleasantly surprised we had a very handy laundry within the unit. TV in each bedroom. Good AC. Plenty of towels and crisp bedlinen. Gave us a little bit of additional time to check out as my Dad has Parkinson’s and is slow to move in the mornings. Great location. Great price. 2nd time we have stayed here. Best kept secret in Mackay. Will be back!
Friendly and welcoming staff. Heather and her team couldn’t do enough for us; Nothing was a problem. Clean modern large suite. Great kitchen. Roomy bedrooms. Pleasantly surprised we had a very handy laundry within the unit. TV in each bedroom. Good AC. Plenty of towels and crisp bedlinen. Gave us a little bit of additional time to check out as my Dad has Parkinson’s and is slow to move in the mornings. Great location. Great price. 2nd time we have stayed here. Best kept secret in Mackay. Will be back!

10

Jonard

WTF-logo

8 Jun 2025

·

Stayed 6 nights

Property very nice and very accommodate staff.
Property very nice and very accommodate staff.

17 Gordon Street, City Centre, Mackay, Queensland, Australia

Location

City Centre, a neighborhood in Mackay, is home to The Metropolitan Hotel. Artspace Mackay and Greenmount Homestead are cultural highlights, and some of the area's attractions include Ken Burgess Orchid House and Bluewater Lagoon. Looking to enjoy an event or a game while in town? See what's happening at Great Barrier Reef Arena or Mackay Basketball Stadium.

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 14:00 to 22:00

Before 10:00


FAQs

Yes, parking is available on-site and is free. However, parking is limited.


Check-in is from 14:00 to 22:00, and check-out is at 10:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

The hotel is located in the City Centre of Mackay, Queensland, close to cultural highlights like Artspace Mackay and attractions such as Ken Burgess Orchid House and Bluewater Lagoon.


Children are allowed to stay at the hotel, but specific age policies for free stays are not mentioned.


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