Hotel Benidorm

The hotel is very dated and basic. Not the end of the world, in and of itself, if you don't need to be staying at a luxury or boutique property. The room itself was clean, and the AC worked. The shower head only had 1 setting (it might have been broken?) - sort of a fluctuating pressure, water hammer effect - serviceable, but certainly not pleasant at all. The real deal-breaker was the beds. The room was supposed to sleep 4, but was equipped with two of them smallest beds I have ever seen in a hotel. I think the hotel claimed they were doubles but they seemed closer to twins to me. Either way, they were super small, very firm, and the sheets had a tendency to slip off of the mattresses. We arrived with only 3 in our party because of a change in plans - had we had 4 as planned, I don't think we could have even spent 1 night here. Even with 3, we only lasted 2 nights before re-booking at a different property for the rest of the week. The hotel refused to refund any of our stay. I have traveled internationally for the past 30 years, and consider myself a pretty resilient and adaptable traveler. Never in my life have I left a hotel mid-stay because of comfort or quality issues, but we were simply miserable trying to sleep here. Even though I basically threw away >$1200 by leaving early, it's hard to regret it, because it simply would have ruined the vacation to stay here any longer than we had. Really think hard before booking here.

It’s not 5 stars , the Pillows is lower quality !

Was supposed to come with breakfast, but they claimed not. Whole hotel in need of updating and some basic maintenance. Super friendly porter/doordude.

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Very nice hotel, we lived it