Name: Hotel Benidorm Mexico City
Address: Frontera 217, Roma Norte, Mexico City, Mexico, Mexico City, Mexico
Rating: 8.13

Guest reviews

8.1

Very good

Based on 998 verified reviews

Who stays here?

Business

42%

Couple

12%

Family

31%

Group

8%

Solo

4%

What guests think

AI-generated summary based on recent guest reviews

Across reviews of Hotel Benidorm, travelers frequently highlight the central, transit‑friendly location and friendly staff, while noting spacious but dated rooms with firm beds, thin walls, and inconsistent air conditioning, heating, showers, and Wi‑Fi.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Nicole

2 weeks ago

·

Stayed 4 nights

The staff is very friendly. The room was clean with a comfortable bed and pillows. It is in a great neighborhood, both safe and walkable.

10

Jenny

30 Mar 2026

·

Stayed 5 nights

Clean room, friendly staff. Safe area

10

Carson

18 Feb 2026

·

Stayed 5 nights

Staff was nice, room was clean, great location, easy access.

10

Juana

18 Feb 2026

·

Stayed 7 nights

The room was somewhat clean,

6

Sunera

16 Feb 2026

·

Stayed 6 nights

The location is right on the very edge of Roma Norte and a bit too close to the not so nice area. The room was okay, but some things could be improved. The first night I discovered there were no blanket in the room at all and had to call at 2:30 am cause it was cold in the 40 deg Fahrenheit. The heater does not activate in the hotel. The floors have no carpeting and the tiled floor can be cold. They do not provide water bottles every day which they are supposed to. The room lacks basic amenities like a hair dryer, iron or coffee maker. The bathroom supplies such as shampoo and soap are inconsistent. The terrace on the sixth floor is advertised, but my friend and I had to wait an hour for them to turn on the light fixtures. The restaurant downstairs has mediocre food but the price is higher than normal in the area. On the positive side, the staff are nice and helpful. They allowed early check in and late check out which was super helpful. I was also happy to see a safe in the closet.

Frontera 217, Roma Norte, Mexico City, Mexico

Location

With a stay at Hotel Benidorm Mexico City, you'll be centrally located in Mexico City, within a 5-minute drive of Angel of Independence Monument and Palacio de Bellas Artes. This hotel is 2 mi (3.2 km) from Paseo de la Reforma and 2.8 mi (4.5 km) from World Trade Center Mexico City.

National Medical Center (Siglo XXI)(0.3 Miles)

Parque Delta(0.8 Miles)

Arena México(0.9 Miles)

Avenida Insurgentes(0.9 Miles)

Mexico Park(1 Miles)

Museo de Cera(1.1 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 13:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, the hotel offers limited onsite parking and free valet parking. No reservation is required.

A buffet breakfast is available daily from 7 AM to noon for a fee of approximately MXN 265.00 for adults and MXN 205 for children.

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early check-in and late check-out may be available upon request, but additional charges may apply.

The hotel features elevators, step-free entrances, and wheelchair-accessible facilities including rooms and bathrooms. Accessible parking is also available.

The hotel is centrally located in Mexico City, just 0.5 km from the National Medical Center and within a 5-minute drive of the Angel of Independence Monument and Palacio de Bellas Artes. Public transport options are available nearby.

Hotel Benidorm Mexico City

Amenities

Property description

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