From
Select dates to see prices and availability
From
Location
The hotel is located 6 km away from the Mappatella Beach, 350 m away from the city of Naples in Italy, and the nearest airport is 4 km away which is the Naples International Airport.
Pet friendly
Restaurant
Elevator/Lift
Concierge
Housekeeping
Safe-deposit box
4
Room details
2
Room details
1
Room details
2
Room details
5
Room details
1
Room details
Based on 98 verified reviews
Business
8%
Couple
41%
Family
20%
Group
10%
Solo
18%
AI-generated summary based on recent guest reviews
Hotel New Sayonara suits travelers prioritizing easy access to Napoli Centrale, pairing generally clean, recently refreshed rooms and friendly staff with a busy, sometimes rough surrounding area that some guests found intimidating, especially at night, though many felt secure inside.
Read moreWas this helpful?
What guests think
Hotel New Sayonara suits travelers prioritizing easy access to Napoli Centrale, pairing generally clean, recently refreshed rooms and friendly staff with a busy, sometimes rough surrounding area that some guests found intimidating, especially at night, though many felt secure inside.
Rooms are modern and comfortable for many, but reviews note small sizes, thin walls, occasional odours, and maintenance problems such as weak or failing air‑conditioning and faulty shower fixtures. Service is widely described as friendly and helpful, though English can be limited and the building’s main entrance and reception hours may cause minor check‑in inconveniences. Breakfast leans Italian—good coffee and pastries—and typically starts at 8:00, which some early travelers found late; savory options appear limited. Overall, expect a practical, transit‑friendly base near the station.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Not enough information in reviews.
Related guest reviews
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Rooms and bathrooms are generally clean, with several guests praising housekeeping. A few reported odours and bathroom upkeep issues (e.g., limescale, drainage, broken fixtures), indicating occasional inconsistencies.
Related guest reviews
Tara
4 Jul 2023
·
Stayed 1 night
Sidra
1 Sept 2024
·
Stayed 2 nights
MARIA
20 Oct 2024
·
Stayed 1 night
Dina
26 Jul 2024
·
Stayed 2 nights
Tamaki
22 May 2023
·
Stayed 2 nights
Michael
20 Aug 2024
·
Stayed 1 night
Roberto Jesus Randez
20 Oct 2023
·
Stayed 4 nights
Bernard
10 Sept 2023
·
Stayed 2 nights
Samta
5 Sept 2023
·
Stayed 2 nights
Sophia
25 Nov 2023
·
Stayed 2 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Recently refreshed rooms are modern and comfortable for many, with some balconies and quiet options, but others report small layouts, thin walls, weak or failing A/C, and dated or worn elements.
Related guest reviews
Sidra
1 Sept 2024
·
Stayed 2 nights
Michelle
29 Jun 2024
·
Stayed 1 night
Gautam
14 Dec 2023
·
Stayed 1 night
Dina
26 Jul 2024
·
Stayed 2 nights
Sami Petteri
27 Oct 2023
·
Stayed 5 nights
Gabriele
28 Jul 2022
·
Stayed 1 night
Melanie
5 Jun 2023
·
Stayed 3 nights
Michael
20 Aug 2024
·
Stayed 1 night
STEFANO
29 Jul 2022
·
Stayed 1 night
Robert
30 Nov 2024
·
Stayed 2 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Staff and management are frequently described as friendly, helpful, and responsive, assisting with special requests. Some guests noted limited English, early reception closure, and an instance of unaddressed A/C failure.
Related guest reviews
Sidra
1 Sept 2024
·
Stayed 2 nights
Adam
15 Aug 2023
·
Stayed 2 nights
Gautam
14 Dec 2023
·
Stayed 1 night
Dina
26 Jul 2024
·
Stayed 2 nights
Garry
2 Jun 2023
·
Stayed 2 nights
Bernard
10 Sept 2023
·
Stayed 2 nights
Samta
5 Sept 2023
·
Stayed 2 nights
Ibrahim
4 Jul 2024
·
Stayed 2 nights
Ikuo
22 May 2024
·
Stayed 3 nights
Robert
30 Nov 2024
·
Stayed 2 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Extremely convenient for trains, metro, and buses at Napoli Centrale/Garibaldi, with many food options nearby. Several reviews caution that the surrounding area and entrance feel rough or sketchy, especially at night, though some guests still felt safe.
Related guest reviews
Sidra
1 Sept 2024
·
Stayed 2 nights
MARIA
20 Oct 2024
·
Stayed 1 night
Michael
27 Feb 2023
·
Stayed 3 nights
Jack
3 Jan 2024
·
Stayed 1 night
Marenoas
8 Jul 2024
·
Stayed 1 night
Gautam
14 Dec 2023
·
Stayed 1 night
Sami Petteri
27 Oct 2023
·
Stayed 5 nights
Ingrid
6 Aug 2024
·
Stayed 2 nights
Sabrina
7 Jul 2023
·
Stayed 3 nights
Rita
10 Oct 2023
·
Stayed 3 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Breakfast is generally enjoyed for Italian pastries and good coffee, offered on site or via a nearby cafe. Multiple reviews mention an 8:00 start time and a sweet‑leaning selection with limited savory items.
Related guest reviews
Sidra
1 Sept 2024
·
Stayed 2 nights
MARIA
20 Oct 2024
·
Stayed 1 night
Gautam
14 Dec 2023
·
Stayed 1 night
Dina
26 Jul 2024
·
Stayed 2 nights
Sami Petteri
27 Oct 2023
·
Stayed 5 nights
Melanie
5 Jun 2023
·
Stayed 3 nights
Garry
2 Jun 2023
·
Stayed 2 nights
Sabrina
7 Jul 2023
·
Stayed 3 nights
Jacob
27 Aug 2022
·
Stayed 2 nights
Robert
30 Nov 2024
·
Stayed 2 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Michael
27 Feb 2023
·
Stayed 3 nights
Check-in
Check-out
From 12:00 to 20:00
Before 11:00
Nearby parking is available for EUR 30 per night, located just 10 feet away from the hotel. No reservation is required.
A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Check-in is from 12:00 PM until 8:00 PM, and check-out is at 10:30 AM. Early check-in and late check-out may be available for a fee, subject to availability.
Airport shuttle services are available for a surcharge of EUR 25.00 per vehicle for a roundtrip. Guests must contact the property with arrival details before travel to arrange the transfer.
The property features an elevator/lift and step-free entrances, making it accessible for guests with disabilities. Wheelchair-accessible facilities are available in public areas and rooms.
The hotel is located in the heart of Naples, within a 5-minute drive of Spaccanapoli and the Naples National Archaeological Museum. It is approximately 2.3 miles from Via Toledo and 2.4 miles from Galleria Umberto I.
Children are allowed at the property. All guests, including children, must be present at check-in and show a government-issued photo ID.
Rollaway beds are available for a fee of EUR 15 per day, and advance request or confirmation is required. The maximum number of extra beds allowed is not specified.
Have a question?
Instant AI responses are based on hotel information
Popular amenities
Pet friendly
Restaurant
Elevator/Lift
Concierge
Housekeeping
Safe-deposit box
Services
Concierge
Elevator/Lift
Housekeeping
Safe-deposit box
Shops
Ticket service
Luggage storage
Designated smoking area
Express check-in/check-out
24-Hour Front Desk
Grocery/Convenience Store
Lockers Available
General
Restaurant
Pet friendly
Shower
Breakfast in the room
Vending machines
Family room
Coffee Shop/Café
Wheelchair Accessible (Limited)
Activities
Hiking
Doctor on call