Name: The Inn at Harbor Shores
Address: 800 Whitwam Drive, Saint Joseph, Michigan, United States of America, Saint Joseph, Michigan, US
Price range: US$164–US$350 per night
Rating: 8.68

What guests think

Reviews of The Inn at Harbor Shores highlight friendly service, clean and comfortable rooms, and a relaxing riverside setting with popular amenities like indoor and outdoor pools, fire pits with s’mores, bikes, and an on-site restaurant and bar.

Many guests appreciate the convenient location near downtown St. Joseph and the beach, plus welcome touches such as complimentary margaritas and a shuttle. Recurring drawbacks include industrial or construction views from some rooms, occasional event or hallway noise and thin walls, and renovation-period rooms with temporary furnishings or missing storage and in-room coffee makers. There are also periodic complaints about slow restaurant service, hot tub outages, early closing hours, and higher prices. Overall, expect a comfortable, amenity-rich stay with some trade-offs on views, noise, and consistency.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Indoor and outdoor pools, an indoor/outdoor hot tub, fire pits with s’mores, bikes, a tiki/outdoor bar, and a small spa are frequently praised. Some guests report hot tub outages or cleanliness issues, limited hours, and modest pool size.

Related guest reviews

8

Jaime

2 Dec 2024

·

Stayed 2 nights

Nice room with a lot of space. Check in was fast and friendly. The fitness center had nice equipment. Indoor pool was of modest size. Unfortunately the indoor hot tub was not working during our stay.

10

Sarah

7 Jul 2025

·

Stayed 3 nights

We had a wonderful stay! From the time we entered we were greeted with margaritas. Staff was fantastic. Pool area was wonderful. Also enjoyed riding bikes, which are free and taking a paddle boat ride. We were there over the 4th of July and the pool area had a DJ. Not too far of a walk to the beach. We will definitely be back!

4

Margaret

26 Nov 2024

·

Stayed 1 night

We specifically chose this hotel because we wanted to stay in a hotel with a hot tub. The hot tub was not working and we found out that it had been down for several days. We were not notified of this problem in advance or at check in and it really put a damper on our stay to discover that it was broken when we tried to use it on our first evening there. We were very disappointed in the fact that this advertised amenity was actually not available and were told by someone on the property that they often have problems with this amenity, but we weren’t warned about this issue.

10

Michael

7 Jan 2025

·

Stayed 1 night

always enjoy coming back to stay and relax here. Staff is always friendly and ready to assist. Rooms are big & clean. Hot tub indoor/outdoor always nice feature.

10

Nancy

19 Jun 2024

·

Stayed 1 night

Loved the outdoor pool and tiki bar. The food at Planks was outstanding, as well as the servers.

10

Autumn

19 Aug 2025

·

Stayed 2 nights

Take advantage of the amenities- wonderful pool outside with tiki bar, campfire pits outside, bikes and offsite gym. Clean rooms, fun place to stay!

10

Andy

17 Feb 2025

·

Stayed 2 nights

The spa, restaurant and cafe were wonderful! Definitely recommend their brunches. We only stayed 2 days but they were fantastic. The Lox and Avocado was particularly good, but I'd also never had Lox before so I don't have a good reference. I did quite enjoy it though! Overall, my wife and I both had an excellent time at both the hotel and St.Joseph.

10

Melissa

20 Mar 2023

·

Stayed 1 night

Everything was awesome. Only a suggestion to cover the hot tob exit entrance better as it was very cold in the pool area due to the wind blowing the air in from the hot tub exit to the outside hot tub. Also, the hot tob needed to be cleaned but wasn't horrible.

10

Lindsey

26 Jul 2025

·

Stayed 2 nights

The hotel was very clean. The complimentary S’mores were a huge hit with our family.

10

James

3 Feb 2025

·

Stayed 1 night

Very nice hotel and staff. Rooms are large, beds are comfortable and plenty of pillows. The indoor pool area and spa are small but very nice. Temperature controls worked amazing. Only issues we could see improvements is more than 2 chairs for the table and a dresser to put your clothes in.

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Cleanliness

Rooms and common areas are often described as very clean. However, a number of guests noted lapses such as dirty showers, ants, or missed housekeeping.

Related guest reviews

6

Stephanie

8 Jul 2024

·

Stayed 2 nights

It was a probably the nicest hotel in the area. Our room wasn't clean though.. there was cherrios on the floor they didn't vaccum, who knows what else they didn't do.

10

Stephen

9 Oct 2025

·

Stayed 1 night

Perfect accommodations with up to date furnishings and clean room.

10

Erica

7 Oct 2025

·

Stayed 2 nights

Clean rooms and friendly staff. Great restaurant.

10

Cheryl

22 Aug 2024

·

Stayed 1 night

Showers and shower tile not clean.

10

Heather

19 May 2025

·

Stayed 2 nights

The room was clean. The staff was very friendly. It is super close to downtown St. Joseph and the beach!

6

Robert

3 Oct 2024

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Stayed 2 nights

Woke up on our last morning and in the bathroom by shower door and up the wall by toilet there were ants. We let front staff know when we were checking out and they said we will send maintenance to take a look (I showed her some pictures I took with my phone as proof). Explained to staff that we brought no food in the room and especially the bathroom. Other than giving staff 4 stars, remaining survey questions are 3 stars.

10

Mark

6 Oct 2025

·

Stayed 2 nights

Very friendly staff. Great checkin experience. Very clean and updated room and entire hotel.

2

meghan

27 Jun 2024

·

Stayed 2 nights

Horrible stay. Dirty beds. Broken and dirty glasses in room. Lie after lie about cleaning the room. Out of 3 beds, two were filled with sand, and the other one had sex stains. They told us they changed it, they hadn’t…. Sex stain still there. Passed from person to person. Finally got a small refund, but then noticed they kept the $100 for incidentals….. We also had our card being charged by other people at the bar and we got their bill at check out. One thing after another . It really was bad! I’m still trying to get my incidental money back but of course no-one has the authority and passed me onto another. Hopefully they fix the issue. I’m back at home and mad that we went there on vacation. Disappointing!

10

Alex

29 Dec 2025

·

Stayed 1 night

Room was spotless and was very clean staff was great will be back again

10

Tammy

6 Apr 2025

·

Stayed 1 night

Clean rooms. Helpful staff.

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Rooms

Many rooms are spacious, comfortable, and updated, with balconies and water views. Downsides include thin walls or event noise, industrial-facing views, and renovation-period rooms lacking furniture or in-room coffee.

Related guest reviews

4

Nina

17 Jun 2024

·

Stayed 1 night

We were given a room with temporary furniture. This means a plastic table, plastic dresser with very small drawers, no carpet. And a microwave sat on top of the plastic table. The pictures of this room are not posted on their site. And I was not told until I arrived to check in.

4

Todd

20 Jun 2024

·

Stayed 3 nights

The rooms are under renovation. This is a good thing except when your staying in a room with temporary furniture. It was very uninviting. They did upgrade me on the last night to a bigger room but it too has no furniture and i had to pay an extra $200 that night because it was a delux room.Very disappointing when your trying to impress someone. I feel they should have told me prior to booking I would have stayed elsewhere.

10

Steven

18 Mar 2025

·

Stayed 2 nights

Excellent place to stay in St. Joe. Beautiful views on the fifth floor king size bed room we had overlooking the river. Great service and very clean. The barista in the coffee shop rocked. And Anthony at the front desk was very helpful. The only downside was if you were extended stay, there is no drawer storage on dressor cabinet to place your items on.

10

Kristine

10 Jul 2025

·

Stayed 2 nights

Beautiful hotel and great views from the waterfront balcony!

10

Christine

28 Jul 2025

·

Stayed 2 nights

Great experience: our room was ready early and was clean, spacious, nicely decorated and comfortable, we loved the balcony. Staff were very welcoming, friendly and helpful. We found the menu at Planks disappointing but what we eventually ordered was delicious. The best amenity is the free shuttle service to downtown St. Joe and excellent drivers, Dave and Tom.

10

Amanda

16 Jun 2025

·

Stayed 1 night

Amazingly comfortable beds, spacious. Great pools/spa

8

Raechung

26 Sept 2025

·

Stayed 2 nights

Nice hotel near water but room is plain. Bathroom shower design can only get in one way so you can easily walk in with totally soaked by cold water or hot water. Also, the shower head is designed for very tall people. My husband is 6’1, and he can’t even adjust it.

6

Nathaniel

28 Jun 2024

·

Stayed 2 nights

The rooms were under construction and we did not have a dresser, closet, or coffee maker in the room. We told them not to clean our room and the house keeper came in our without knocking while we were changing. The gentleman at the front desk didn’t care when told about it.

6

lisa

19 Jul 2024

·

Stayed 1 night

Pray you don’t have noisy neighbors or children screaming. The walls are thin and the doors are cut to clear floors so you have 1 inch to 2 inch gaps. Not great. We had to run our computer to make background noise to drown out the screaming child next door. Called the front desk they said they would not move us just monitor the noise for us. Really.

10

Cindy

18 Sept 2024

·

Stayed 2 nights

Staff is amazing, room was spotless, comfortable bed modern classy layout. The balcony view over the marina was amazing! We especially liked the pool. It was such a great experience and just minutes from the beach. Can't wait to go back in October!!

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Service

Service is widely described as friendly and accommodating, with smooth check-in, welcome margaritas, and a helpful shuttle. A minority reported slow restaurant service or unresponsive/absent front-desk support during issues.

Related guest reviews

6

Brittany

18 Aug 2024

·

Stayed 2 nights

My husband and I have wanted to stay here for years. We finally scheduled this for a back to school weekend trip. Check in was great and we were satisfied with the room. Loved the outdoor pool. We can’t believe that this is the only decent hotel in the area with an outdoor pool. That’s why we stayed here. What went sour for us was the experience we had when the power went out. I understand, it was out of their control. The receptionist in the evening of 8/12 and the morning of 8/13 had the “oh well it’s not our fault” attitude. No compensation except basically telling guests they’d refund the night if they left on Monday. That wasn’t an option for us. They could have even offered a credit to their restaurant and I would have been fine. It’s the fact that they couldn’t have cared less about the experience their paying guests had. They wrote my number down for a manager to call me, because they were too busy Tuesday to assist with any guests. Still haven’t heard anything and not really expecting to (5 days since we left). Honestly the way this situation was handled will be enough for us not to return unfortunately.

10

Christine

28 Jul 2025

·

Stayed 2 nights

Great experience: our room was ready early and was clean, spacious, nicely decorated and comfortable, we loved the balcony. Staff were very welcoming, friendly and helpful. We found the menu at Planks disappointing but what we eventually ordered was delicious. The best amenity is the free shuttle service to downtown St. Joe and excellent drivers, Dave and Tom.

10

LaTanya

23 Mar 2024

·

Stayed 2 nights

The front door staff was amazing and very helpful . We had a family of 20 they accommodate us with rooms together and reservations.

10

robert

24 Feb 2025

·

Stayed 2 nights

The staff was awesome!!

10

Leanna

26 Jun 2024

·

Stayed 1 night

Such a nice place to visit, very clean friendly atmosphere. The whole staff was amazing such friendly wonderful people. The front desk Mr. Brady and Erica E. Went above and beyond for us. I will definitely recommend this hotel to a lot of people.

10

Mark

6 Oct 2025

·

Stayed 2 nights

Very friendly staff. Great checkin experience. Very clean and updated room and entire hotel.

6

Robert

13 Jul 2025

·

Stayed 1 night

Upon check-in, we had to wait as there was a sign up on the counter stating the clerk was busy. Planks was decent, but the service was terribly slow. Probably bad timing just all around. Would stay there again just wouldn’t rush back.

6

Angela

27 Jan 2025

·

Stayed 1 night

Beautiful hotel, clean and comfortable. I stood at the front desk for almost 10 minutes waiting for someone to check me in.

6

Ted

10 Jul 2025

·

Stayed 2 nights

This hotel is in a great location with lots of opportunities for different types of fun. The downside is you are expected to deliver the level of service commiserate with the price you charge. We were gone all day, only to find out that our towels had not been replaced and the room had not been serviced. When we called the front desk we were blown off and told we must not have realized our towels have been replaced, even though they were still stacked up where we left them on the floor in the morning. There are lots of positive with this property, but until they get the polish on the “service” aspect of what they do, it will never reach potential.

10

Amy

21 Jul 2025

·

Stayed 2 nights

Staff very friendly... Felt very safe. Shuttle Service always available - convienet!... Highly recommend

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Location

Riverside location close to downtown St. Joseph and the beach, with walkable access or a convenient shuttle. Some guests disliked industrial views across the water and occasional construction or train noise; beach access can require a bridge walk.

Related guest reviews

8

James

29 Jun 2025

·

Stayed 4 nights

Hotel is very nice over all. Room was visited two of the three days by housekeeping. Restaurant service was extremely slow especially when ordering only salads. Waiter was very kind and apologetic. Our meal was comped and we were handed our salads as we left. The hotel is not very assessable for families wanting to visit the beach. You must walk up the sidewalk which is on a highway exit ramp and then over a bridge.

10

Erin

3 Aug 2025

·

Stayed 4 nights

⸻ We stayed at this lovely inn while celebrating our 25th wedding anniversary and had a wonderful experience. The room was very clean and the whole place had a peaceful, quiet atmosphere—perfect for a relaxing getaway. It’s also in a great location, just a short drive or walk to downtown St. Joseph, which made exploring the area super convenient. The staff were warm and welcoming throughout our stay. The only minor downside was that the pool could have been a bit cleaner, but overall we had no complaints. We’d absolutely stay here again!

8

Irene

11 Apr 2025

·

Stayed 3 nights

We did not like the view of the dredging out side the hotel for a view.

10

Christine

28 Jul 2025

·

Stayed 2 nights

Great experience: our room was ready early and was clean, spacious, nicely decorated and comfortable, we loved the balcony. Staff were very welcoming, friendly and helpful. We found the menu at Planks disappointing but what we eventually ordered was delicious. The best amenity is the free shuttle service to downtown St. Joe and excellent drivers, Dave and Tom.

10

Heather

19 May 2025

·

Stayed 2 nights

The room was clean. The staff was very friendly. It is super close to downtown St. Joseph and the beach!

10

jennifer

18 Jul 2025

·

Stayed 3 nights

Great stay! Location was excellent, newly redone. Clean, friendly staff, overall great stay!

8

KEVIN

1 Jul 2024

·

Stayed 3 nights

Everything was wonderful here and close to the cute town. We were disappointed in the view. Although on the lake, right across was large piles of road building materials. I typically see this along highways. If that does not bother you then I recommend this resort.

8

Elizabeth

11 Nov 2023

·

Stayed 2 nights

We didn’t do enough research-the harbor view was not what we expected-very industrial. The hotel was ok, staff was terrific. St Joes is not a “resort” town when compared to New Buffalo, South Haven, and Sagatuck.

8

Nancy

20 Oct 2024

·

Stayed 2 nights

Conveniently located within walking distance to downtown

10

Rohit

22 Apr 2025

·

Stayed 3 nights

Quiet town in the Spring. Quiet resort in Spring, sure it gets busy and full in summer. Plank restaurant has great food. Close to downtown and the beach.

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Dining

Plank Tavern and the cafe earn praise for tasty meals and breakfasts. Complaints focus on high prices, slow or inattentive service, and early closing times.

Related guest reviews

10

Penny

4 Feb 2024

·

Stayed 1 night

The staff was amazing and the food was so good!

8

David

6 Jul 2025

·

Stayed 1 night

The hotel overall was very good, certainly on par with the best in the area. Staff were both professional and friendly, and a nice unexpected perk was that the shuttle was on call whenever you needed it, not just on the hour or half hour. As was clear from the map location, the water overlook was of the river leading out to the lake, not the lake itself, so that was a given. Unfortunately, directly across the river was an industrial site for storage and loading of gravel. Not much to be done about it, but it does mar what would otherwise be a really nice view. We were offered free margaritas upon check-in, and post dinner s'mores at the fire pits on the veranda. It being a holiday weekend, we expected quite a large crowd of tourist families, and were 100% correct. So, we didn't end up using the smallish indoor and outdoor pools, but we did eat dinner and breakfast at the very well-designed restaurant. Dinner was a little disappointing (lukewarm ribs and the whitefish entree was just OK), but breakfast was fabulous (great, interesting selections on the menu). We enjoyed the french toast and the freshly pulled corned beef in the hash & eggs. At $685 all in for the night, it was a very expensive overnight, and that may be why my expectations were pretty high. You'll pay much less than that during mid-week or off season. But what really makes a place shine is the people, and the folks at The Inn were definitely its greatest asset.

8

James

24 Jul 2024

·

Stayed 3 nights

Staff nice and helpful. Food pricey and mediocre. Bath needed renewing and sink drained slowly and backed up after running water short time.

10

Christine

28 Jul 2025

·

Stayed 2 nights

Great experience: our room was ready early and was clean, spacious, nicely decorated and comfortable, we loved the balcony. Staff were very welcoming, friendly and helpful. We found the menu at Planks disappointing but what we eventually ordered was delicious. The best amenity is the free shuttle service to downtown St. Joe and excellent drivers, Dave and Tom.

10

Douglas

24 Feb 2023

·

Stayed 1 night

A must stay when in Benton Harbor. Service is great. Rooms are wonderful. The restaurant has amazing food. Great coffee shop on site. Located on the harbor.

10

Kevin

22 Sept 2025

·

Stayed 2 nights

The staff was very friendly, and the cocktails at the Plank Tavern were delicious.

10

Brian

4 Feb 2025

·

Stayed 2 nights

The property itself was wonderful. The restaurant and bar hours however left even a non drinker disappointed. Last call before 8pm.

10

Marty

6 Jan 2023

·

Stayed 19,358 nights

The room was very comfortable , it had a great view. The staff was top notch. We ordered steaks from room service and they were very tough hard to chew at a pricey $30.00 a piece. There wasn't any hotel information in the room. No map of the hotel, menus for room service, or any area attractions that might be of interest to your guests. We did have a nice stay and really enjoyed the New Years fire works!

10

Marilyn R

11 Sept 2024

·

Stayed 2 nights

Lovely property and the restaurant is superb. We had a wonderful stay!

10

Jeremy

10 Mar 2023

·

Stayed 1 night

Beautiful property, great food at Planks!

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Month	Average price
January	US$157
February	US$171
March	US$152
April	US$184
May	US$220
June	US$300
July	US$391
August	US$375
September	US$276
October	US$243
November	US$172
December	US$175

Su	Mo	Tu	We	Th	Fr	Sa
				1 $166	2	3 $350
4 $164	5 $165	6 $164	7 $164	8 $164	9 $323	10 $327
11 $165	12 $164	13 $165	14 $165	15 $165	16 $290	17 $253
18 $167	19 $168	20 $168	21 $203	22 $169	23 $274	24 $274
25 $167	26 $220	27 $168	28 $168	29 $167	30 $256	31 $256

The Inn at Harbor Shores

Prices for The Inn at Harbor Shores

Monthly average prices

About this property

Location

Room options

Double Queen Golf

Double Queen Harbor

3 Queen Suite

King Suite

King Harbor

Standard Room, 1 King Bed

Guest reviews of The Inn at Harbor Shores

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about The Inn at Harbor Shores

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $183	21 $183	22 $185	23 $183	24 $183	25	26
27 $164	28 $166	29 $165	30 $165