Name: Lotte Hotel Hanoi
Address: 54 Lieu Giai Street, Cống Vị, Hanoi, Hanoi (and vicinity), Vietnam, Hanoi, Vietnam
Rating: 9.13

Guest reviews

9.1

Superb

Based on 11,507 verified reviews

Who stays here?

Business

37%

Couple

31%

Family

14%

Group

9%

Solo

6%

What guests think

AI-generated summary based on recent guest reviews

Reviews of Lotte Hotel Hanoi highlight very clean, spacious rooms with sweeping city views, attentive staff, and strong facilities including club lounge, gym, spa, pool, and a popular rooftop bar, alongside convenient shopping in the connected complex.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Taku

4 weeks ago

·

Stayed 2 nights

great

10

Anthony

Apr 17, 2026

·

Stayed 4 nights

The nicest hotel I’ve ever stayed in as far as the room is concerned, especially. Corner room on the 46th floor with a view in two directions. The bed is so big I could have shared it with the Jackson Five (minus Michael, of course). Convenient ledge above the bed and all light controls built into the headboard. Bath has tub and shower. Breakfast is pricey for Hanoi (about $28) but it’s a first-class buffet. Hanoi can be so hot and humid that it feels nice just to have alone time in this wonderful room.

10

Nadine

Mar 15, 2026

·

Stayed 3 nights

The hotel was modern and had very great views of the city. The breakfast was amazing and the rooms were very spacious.

10

Eddy

Mar 14, 2026

·

Stayed 1 night

Great hotel love it

10

Cesar

Jan 13, 2026

·

Stayed 1 night

Great hotel and club lounge

54 Lieu Giai Street, Cống Vị, Hanoi, Hanoi (and vicinity), Vietnam

Location

Located in Ba Dinh neighborhood, Lotte Hotel Hanoi is connected to a shopping center. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Indoor Games Gymnasium or My Dinh National Stadium.

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

Check-in from 15:00

Before 12:00

FAQs

Complimentary parking is available for guests on-site.

A delightful breakfast is available on-site, with options for breakfast in the room. Specific serving hours are not detailed.

Check-in is at 15:00 and check-out is at 12:00. The front desk is open 24/7 for any requests regarding early or late check-in/check-out.

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details on bathrooms and pool access features are not provided.

The hotel is located in the Ba Dinh neighborhood, connected to a shopping center. It is near Hanoi Old Town Night Market, Hoan Kiem Lake, and West Lake, with easy access to public transport.

Yes, the hotel features both indoor and outdoor swimming pools. The outdoor pool is seasonal and closed on Mondays.

Children are welcome at the property, and the minimum age for kids to stay for free is not specified.

The property offers cribs and rollaway beds, but specific details about availability, maximum numbers, and associated costs are not provided.

Lotte Hotel Hanoi

Amenities

Book on Vio