Name: Staybridge Suites Houston I-10 West-beltway 8 by IHG
Address: 3251 W Sam Houston Pkwy N, Spring Branch West, Houston, Texas, United States of America, Houston, Texas, US
Price range: $79–$104 per night
Rating: 7.75

What guests think

At Staybridge Suites Houston I-10 West-beltway 8 by IHG, guests praise the spacious suite-style rooms with kitchens, friendly staff, and the free daily breakfast plus weekday evening socials, creating a comfortable, homelike stay at generally good value.

Cleanliness feedback is mixed, with multiple reports of strong odors and occasional pests alongside many mentions of tidy rooms. Facilities show recurring maintenance issues, including periodic elevator outages and closed or poorly maintained pools. A few guests also noted slow check in or reservation and deposit problems. Best for value seekers comfortable with occasional issues.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities feedback is mixed: repeated elevator outages and pools that are closed or poorly maintained were noted. Positives include free laundry.

Related guest reviews

8

Martha

Sep 28, 2024

·

Stayed 3 nights

The elevator was out, so I had to use the stairs. My room was on the 3rd floor 😳 I’m one to over pack always. So that was an adventure. They did change my room the next day. So moving things was another adventure!

10

Alexis

Sep 20, 2024

·

Stayed 3 nights

The hotel was good for the price. There was free breakfast and it included meat and fruit. And then on Monday,Tuesday and Wednesday there was free dinner too. The elevator wasn’t working but the main thing was the ants in the room. Other than that, our stay was pretty good and the staff was nice.

6

Luu

Jul 6, 2025

·

Stayed 5 nights

One of the reasons I booked this hotel was because they have a swimming pool; however, the pool was not available because the city shut it down for whatever reason. The air quality inside the room was damp or moldy. I'm not sure what the problem was, but it didn't smell right. On the positive side, their breakfast and happy hour in the evening are great. The staff are friendly. I was going to leave a 1-star review; however, the lady at the front desk is super nice. That's why they get 3 stars.

2

Cierra

Jul 19, 2025

·

Stayed 1 night

Staff was friendly and helpful but the hotel overall was unsafe (our locks on window broken and we were on first floor), unkept (pool closed since april by the health department), smelled natural gas, invested with cockroaches!

6

Natasha

Mar 17, 2023

·

Stayed 2 nights

The pool was VERY disgusting and looked like it hasn’t been cleaned in over a week which made my kids very unhappy. The room needed some touch-up paint on the walls and the restroom as well. Besides that the space of the room was great, nice & quiet.

2

Ginna

Oct 21, 2024

·

Stayed 1 night

This place was probably great 10 years ago but it’s run down and needs some serious TLC. The elevators were broken, so I had climb 3 flights, the hallways were so hot and the AC didn’t work in the halls but my room the blasting at 62 degrees. The curtains were ripped in both rooms and the tiles in the bathroom were cracked and wobbly. The parking lot lights were like the sun shining in my room and it lit up my bedroom, and the torn curtains obviously weren’t helpful. The breakfast was very underwhelming. I guess the hot items were hot and the cold items were cold so that was the most positive comment I can make about it. I would not recommended it, and would have preferred to stay else where. I wish I could tell How old a building was so I could have spared myself the misery.

2

Jillian

Sep 29, 2024

·

Stayed 1 night

Well.. to start off, I always pay cash at check in. Couldn’t do that. Went to eat our pizza but the pool, hot tub was ice cold. Some others that were out there that had stayed a couple nights said they had to complain about how nasty the pool was, and they did “clean” it by shocking it. While eating pizza, roaches on the ground. Real lovely. Then went to the front desk about an hour after checking in to get an extra blanket for the pull out couch, there were none. So we went to ask for some sheets to utilize, and we got one. ONE SHEET. so to keep our children warm we had to take the top bedsheet off and we were left with one blanket, and a bottom sheet. This morning while getting ready to leave, a roach comes across the floor. Nothing like the feeling of watching a roach crawl across the floor after you just slept somewhere. Will not be staying here again.

10

Mingqi

Sep 6, 2025

·

Stayed 3 nights

complimentary breakfast everyday. complimentary super from Mon. to Wed. Late check-out option, Free wash machine and dryer

10

DEMETRIUS

Jul 11, 2024

·

Stayed 4 nights

Enjoyed every aspect of this property. The room was clean and filled with amenities; from pots and pans to my favorite soap brand DOVE. Everyone was able to sleep comfortably with plenty of space to maneuver. Also, appreciated morning breakfast being available even on the holiday as well as being able to access the fitness and laundry areas 24 hours.

10

Peter

Apr 10, 2023

·

Stayed 2 nights

Was good location for our event. Easy checkin. Nice lounging area in and outside. Enjoyed breakfast. Room suite was big and clean. Opportunity to clear out outside trash cans more frequently. Overflowed the 3 days there. Gym had no towels, water and could not adjust temperature. No TVs worked. Pool was not the bluest. Overall was good property with some easy fix opportunities.

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Cleanliness

Cleanliness is inconsistent: many guests found rooms clean, but multiple reports cite strong odors, pests (roaches and ants), and worn fixtures. Occasional housekeeping misses such as hair left behind or trash overlooked were mentioned.

Related guest reviews

2

Kourtney

Nov 21, 2023

·

Stayed 3 nights

We checked in and didn't have lightbulbs in the lamps. It smelled like pee in the hallways. Then to top it off someone stole my laundry out the dryer in the laudry room.

6

Patrick

Dec 19, 2024

·

Stayed 6 nights

During my stay at your hotel, I noticed several cleanliness issues. The room was not cleaned well, as I found someone else's hair in the shower area. The floors were not properly cleaned, and the detergent used on the bed linens caused a skin reaction.

10

Lori

Jun 19, 2023

·

Stayed 2 nights

Very clean, breakfast was yummy and staff very friendly

2

Cierra

Jul 19, 2025

·

Stayed 1 night

Staff was friendly and helpful but the hotel overall was unsafe (our locks on window broken and we were on first floor), unkept (pool closed since april by the health department), smelled natural gas, invested with cockroaches!

4

Jamy

Nov 10, 2024

·

Stayed 2 nights

Room was very dirty and also had ants in the tub and a cockroach by the bed. We are elderly we were given a room on the third floor with a large group of children who were runny up and down the hall slamming doors till midnight

2

Ana

Jan 27, 2024

·

Stayed 1 night

The only good thing here was the location. The hotel is in deterirating condition. The room smelled so bad, the room was partially clean, the buttons on the elevator did not work,the whole property just felt disgusting.

8

Christina

May 21, 2025

·

Stayed 1 night

We usually stay at staybridge for our baseball tournaments. It’s our go to hotel and we never have any issues. Only this time my daughter was getting something from the side of the bed and she found food trash tucked away behind the bed and wall. It’s usually fairly clean in the rooms so this was a surprise. But other than that our stay was ok.

10

Pamela

Oct 17, 2025

·

Stayed 2 nights

The room was clean, well supplied, and exactly as advertised.

10

Ivan

Dec 15, 2025

·

Stayed 1 night

Yes vey clean and courteous

10

JESHUA

Sep 15, 2025

·

Stayed 1 night

I really enjoyed my stay at Staybridge Suites Houston. The room was spacious, clean, and had everything I needed. The staff was warm and welcoming, and the free breakfast was a nice bonus. Wi-Fi could be a bit faster, but overall it felt comfortable and homelike. I’d happily stay here again!

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Rooms

Suites are spacious with kitchens and living areas, appealing for longer stays. Comfort and condition vary, with worn furnishings, ripped curtains, a few uncomfortable mattresses, and occasional issues with TV or Wi Fi and room equipment.

Related guest reviews

10

LaShunda

Apr 16, 2023

·

Stayed 3 nights

You all just need to upgrade to some comfortable mattress.

8

James

Aug 29, 2023

·

Stayed 3 nights

The rooms are nice and spacious and have equipped kitchens to do small meals if you don't feel like going out. Breakfasts and some dinners during the week make it nice if you don't feel like cooking or going out.

2

cynthia

Mar 29, 2024

·

Stayed 3 nights

Very disappointed in the cleanliness of our room. The easy chair was very stained and worn! The ottoman had large tears. The bar stools were ripped and faded! The only outlet in one of the bedrooms was under the nightstand and only one socket worked, which means I had to crawl under the nightstand to unplug the lamp so I could charge my phone because there weren’t any charging ports. Major need of updating!

2

Ginna

Oct 21, 2024

·

Stayed 1 night

This place was probably great 10 years ago but it’s run down and needs some serious TLC. The elevators were broken, so I had climb 3 flights, the hallways were so hot and the AC didn’t work in the halls but my room the blasting at 62 degrees. The curtains were ripped in both rooms and the tiles in the bathroom were cracked and wobbly. The parking lot lights were like the sun shining in my room and it lit up my bedroom, and the torn curtains obviously weren’t helpful. The breakfast was very underwhelming. I guess the hot items were hot and the cold items were cold so that was the most positive comment I can make about it. I would not recommended it, and would have preferred to stay else where. I wish I could tell How old a building was so I could have spared myself the misery.

10

Madalyn

Apr 1, 2024

·

Stayed 3 nights

We picked this Hotel because we have a toddler and it has a kitchen inside, so we loved that. Also we used to live around the area, so we love how everything is close by. But we didn’t like the smell inside the room and how hard and uncomfortable the bed is. Staff was very friendly we loved that.

10

Ann

Aug 23, 2024

·

Stayed 3 nights

We loved our 3-night stay at the Staybridge. We booked the 2 BR suite and enjoyed having our own room with a bathroom, as well as a kitchen, should we want to cook. We were situated about halfway between I-10 and Cypress, where we could visit our friend and also convenient to shopping and dining and the outer loop, which we used to go to Galveston. I’ve stayed with Staybridge before and this time did not disappoint. I will definitely be staying there the next time I’m in Houston.

10

JESHUA

Sep 15, 2025

·

Stayed 1 night

I really enjoyed my stay at Staybridge Suites Houston. The room was spacious, clean, and had everything I needed. The staff was warm and welcoming, and the free breakfast was a nice bonus. Wi-Fi could be a bit faster, but overall it felt comfortable and homelike. I’d happily stay here again!

6

Josh

Jun 18, 2024

·

Stayed 4 nights

The tv programing never worked while I was there for 4 nights

10

Marietta

Aug 7, 2024

·

Stayed 1 night

The room is big with kitchen and living room area . I like the setting. It’s safe . The food during breakfast is delicious and the breakfast area is spacious. It feels like I’m at home . I highly recommend Staybridge hotel to my friends and relatives. Next time I am very happy to stay again in this hotel

6

Latrina

Apr 1, 2024

·

Stayed 5 nights

The water pressure in the sink near the bathroom was very low. Mattress was uncomfortable.

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Service

Service is often praised as friendly and helpful. However, some guests reported long waits at check in, reservation or deposit issues, and occasional rudeness.

Related guest reviews

6

Luu

Jul 6, 2025

·

Stayed 5 nights

One of the reasons I booked this hotel was because they have a swimming pool; however, the pool was not available because the city shut it down for whatever reason. The air quality inside the room was damp or moldy. I'm not sure what the problem was, but it didn't smell right. On the positive side, their breakfast and happy hour in the evening are great. The staff are friendly. I was going to leave a 1-star review; however, the lady at the front desk is super nice. That's why they get 3 stars.

8

Jay

Mar 17, 2025

·

Stayed 3 nights

Great breakfast & friendly staff.

2

Jose

Mar 10, 2025

·

Stayed 2 nights

After 3 hours waiting to check in due to rooms not ready when checking was at 3pm didn’t get my room after 3 hours due to a 12 hr drive. No accommodations or a simple I’m sorry. I will never stay there again.

10

destinee

Jul 5, 2025

·

Stayed 3 nights

The property was beautiful and weel kept and the staff were amazing. The best hotel i ever stay at.

10

JESHUA

Sep 15, 2025

·

Stayed 1 night

I really enjoyed my stay at Staybridge Suites Houston. The room was spacious, clean, and had everything I needed. The staff was warm and welcoming, and the free breakfast was a nice bonus. Wi-Fi could be a bit faster, but overall it felt comfortable and homelike. I’d happily stay here again!

8

Jose Ignacio

Jul 15, 2025

·

Stayed 2 nights

The team that works there is very polite and supportive, even though the building is kind of old

2

Kristen

Apr 16, 2025

·

Stayed 5 nights

Rude staff

10

Kasha

Jun 29, 2024

·

Stayed 2 nights

Staff at the front desk were really friendly and helpful 10/10

2

Ebony

Dec 24, 2022

·

Stayed 19,345 nights

I HAD PREVIOUS STAYED AT THIS LOCATION BEFORE. I BRAGGED ABOUT IT TO MY FAMILY SO WHEN IT WAS TIME FOR US TO COME BACK, WE STAYED HERE. ONLY TO COME IN AND 1/2 OF OUR CONFIMRED RESERVATIONS HAD BEEN JUST LOST, LEAVING US TO SCRAMBLE TO FIND ACCOMODATIONS. FRONT DESK WAS RUDE AND UNEMPATHIC. THE ROOM THAT WAS GIVING HAD WET CARPET AND A HUGE INDUSTRIAL FAN TRYING TO DRY THE CARPET. NO MANAGER WAS ON SITE NOR NEVER CONTACTED ME AFTER I ASKED SEVERAL TIMES FOR THEM TO DO SO. I WILL NOT BE RETURNING.

10

Kerlandja

May 6, 2023

·

Stayed 7 nights

My stay at Staybridge was phenomenal. The manger was amazing and the three ladies that worked ( front desk at night , front desk in the morning). Housekeeping was amazing. The Chef was amazing. Robert also was fantastic, knowledgeable, and very patient. As well professional when checking in. I’m very satisfied. And happy .

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Location

Convenient for drivers near I-10 and the outer loop, with easy access to Cypress and area shopping and dining by car. Several guests noted few options within walking distance and that a car is useful.

Related guest reviews

6

Danny

Sep 8, 2024

·

Stayed 1 night

There was nothing around .You need a car .

8

Sedtha

Mar 14, 2024

·

Stayed 3 nights

This was our first time staying at Staybridge. It was nice & spacious. Right off the highway. Friendly staff. My only complaint would be the loud noises coming from the people sitting outside by the fire pit.

8

Dustin

Apr 8, 2023

·

Stayed 2 nights

Was clean, staff was very friendly and the cost was good. There was a supper buffet on Wednesday night which was pretty good as well. Location was perfect due to only being a 9 min walk from our office!!

2

Ana

Jan 27, 2024

·

Stayed 1 night

The only good thing here was the location. The hotel is in deterirating condition. The room smelled so bad, the room was partially clean, the buttons on the elevator did not work,the whole property just felt disgusting.

10

Javier

May 31, 2025

·

Stayed 2 nights

That hotel is very good, nice, friendly, clean quiet, beautiful room ,closed to everything. I like to comeback my nexy time to go to Houston, I really like to stay in this hotel.

10

Maria

Aug 13, 2024

·

Stayed 6 nights

The room was comfortable 325 perfect for 6 days. Had to ask for cleaning one day but ok. One stove burner did not work and the phone to call the desk did not work. Staff are chill, pool and hot tub are nice and not crowded. Breakfast bever had bacon only sausage 😥 but it was ok. Walmart 2 miles down the road. Perfect location. Very clean place. Would stay again.

10

Ann

Aug 23, 2024

·

Stayed 3 nights

We loved our 3-night stay at the Staybridge. We booked the 2 BR suite and enjoyed having our own room with a bathroom, as well as a kitchen, should we want to cook. We were situated about halfway between I-10 and Cypress, where we could visit our friend and also convenient to shopping and dining and the outer loop, which we used to go to Galveston. I’ve stayed with Staybridge before and this time did not disappoint. I will definitely be staying there the next time I’m in Houston.

10

Kristen

Mar 13, 2025

·

Stayed 14 nights

It was quiet

10

Andres

Jan 31, 2024

·

Stayed 1 night

Pros:The staff was very friendly and helpful. The breakfast was good. The laundry was free. The room was clean and big. Cons: No restaurants or shops nearby. The carpet on corridor needs some cleaning.

10

Peter

Apr 10, 2023

·

Stayed 2 nights

Was good location for our event. Easy checkin. Nice lounging area in and outside. Enjoyed breakfast. Room suite was big and clean. Opportunity to clear out outside trash cans more frequently. Overflowed the 3 days there. Gym had no towels, water and could not adjust temperature. No TVs worked. Pool was not the bluest. Overall was good property with some easy fix opportunities.

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Dining

Free daily breakfast receives strong praise for variety and quality, and weekday evening socials with complimentary dinner are appreciated. A few guests found breakfast underwhelming.

Related guest reviews

10

Ralyn

Jul 9, 2025

·

Stayed 2 nights

Clean and good choice of breakfast

10

Alexis

Sep 20, 2024

·

Stayed 3 nights

The hotel was good for the price. There was free breakfast and it included meat and fruit. And then on Monday,Tuesday and Wednesday there was free dinner too. The elevator wasn’t working but the main thing was the ants in the room. Other than that, our stay was pretty good and the staff was nice.

6

Luu

Jul 6, 2025

·

Stayed 5 nights

One of the reasons I booked this hotel was because they have a swimming pool; however, the pool was not available because the city shut it down for whatever reason. The air quality inside the room was damp or moldy. I'm not sure what the problem was, but it didn't smell right. On the positive side, their breakfast and happy hour in the evening are great. The staff are friendly. I was going to leave a 1-star review; however, the lady at the front desk is super nice. That's why they get 3 stars.

8

Jay

Mar 17, 2025

·

Stayed 3 nights

Great breakfast & friendly staff.

2

Ginna

Oct 21, 2024

·

Stayed 1 night

This place was probably great 10 years ago but it’s run down and needs some serious TLC. The elevators were broken, so I had climb 3 flights, the hallways were so hot and the AC didn’t work in the halls but my room the blasting at 62 degrees. The curtains were ripped in both rooms and the tiles in the bathroom were cracked and wobbly. The parking lot lights were like the sun shining in my room and it lit up my bedroom, and the torn curtains obviously weren’t helpful. The breakfast was very underwhelming. I guess the hot items were hot and the cold items were cold so that was the most positive comment I can make about it. I would not recommended it, and would have preferred to stay else where. I wish I could tell How old a building was so I could have spared myself the misery.

10

Emily

Mar 12, 2025

·

Stayed 2 nights

They have a great breakfast with lots of options, well kept grounds, super comfy bed and great pillows

8

Daniel

Oct 12, 2023

·

Stayed 4 nights

The breakfast was unmatchable

10

Mingqi

Sep 6, 2025

·

Stayed 3 nights

complimentary breakfast everyday. complimentary super from Mon. to Wed. Late check-out option, Free wash machine and dryer

10

JESHUA

Sep 15, 2025

·

Stayed 1 night

I really enjoyed my stay at Staybridge Suites Houston. The room was spacious, clean, and had everything I needed. The staff was warm and welcoming, and the free breakfast was a nice bonus. Wi-Fi could be a bit faster, but overall it felt comfortable and homelike. I’d happily stay here again!

10

Sarah

Jun 17, 2025

·

Stayed 1 night

Facility was very clean. The reception friendly and helpful. Happy hour social actually had a full dinner and was pleasantly surprised Karbach one of the beer selections. The breakfast had a large variety of options as well. Curtains were able to fully block out the light and the refrigerator had a working ice machine.

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Month	Average price
January	$106
February	$104
March	$106
April	$106
May	$109
June	$141
July	$118
August	$110
September	$117
October	$130
November	$113
December	$103

Su	Mo	Tu	We	Th	Fr	Sa
				1 $87	2 $96	3 $104
4 $79	5 $96	6 $100	7 $96	8 $87	9 $87	10 $87
11 $83	12 $96	13 $100	14 $96	15 $96	16 $92	17 $90
18 $83	19 $96	20 $104	21 $100	22 $92	23 $92	24 $92
25 $89	26 $96	27 $100	28 $96	29 $96	30 $92	31 $92

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $102	18 $102	19 $103
20 $89	21 $103	22 $103	23 $103	24 $95	25 $92	26 $92
27 $84	28 $96	29 $100	30 $96

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Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom, Roll-In Shower, Kitchen (Comm, Roll Shower)

Suite, 2 Bedrooms, Accessible, Kitchen (Comm)

Studio Suite, 1 King Bed, Kitchen

Suite, 1 Bedroom, Kitchen

Studio Suite, 1 King Bed, Roll-In Shower, Kitchen (Mobility, Roll Shower)

Studio Suite, Kitchen

Suite, 1 Bedroom, Accessible Bathtub, Kitchen (Mobility, Tub)

Suite, 2 Bedrooms, Kitchen

Suite, 1 Bedroom, Accessible, Kitchen (Comm)

Studio Suite, 1 King Bed, Accessible Bathtub, Kitchen (Mobility, Tub)

Studio Suite, 1 King Bed, Accessible, Kitchen (Comm)

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Staybridge Suites Houston I-10 West-beltway 8 by IHG

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Prices for upcoming dates