Sofitel Dubai The Palm Resort & Spa

US$537

/ night

Avg. for October

Sofitel Dubai The Palm Resort & Spa - Image 1

Sofitel Dubai The Palm Resort & Spa - Room

Sofitel Dubai The Palm Resort & Spa - Lobby

Prices for Sofitel Dubai The Palm Resort & Spa

Select dates to see prices and availability

US$537

/ night

Avg. for October

Monthly average prices

Nightly prices at Sofitel Dubai The Palm Resort & Spa average US$158 in the cheapest month (July) and US$889 in the most expensive month (November), based on the last 12 months.

Average nightly price at Sofitel Dubai The Palm Resort & Spa by month, last 12 months (USD)
Month	Average price
January	US$444
February	US$506
March	US$373
April	US$337
May	US$238
June	US$176
July	US$158
August	US$180
September	US$172
October	US$537
November	US$889
December	US$550

Most expensive: November (~US$889)

Cheapest: July (~US$158)

About this property

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 5 outdoor pools, you can spend some time at the private beach. Additional amenities at this resort include complimentar...

Amenities

Business amenities

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Dubai? This resort has 13153 square feet (1222 square meters) of space consisting of a conference center and 9 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Dining

Enjoy international cuisine at Manava, one of the resort's 7 restaurants, or stay in and take advantage of the 24-hour room service. When you are in need of a refreshing drink, visit the beach bar or one of 6 bars/lounges, or 2 poolside bars. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Rooms

Make yourself at home in one of the 546 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.

Location

With a stay at Sofitel Dubai The Palm Resort & Spa in Dubai (Palm Jumeirah), you'll be within a 5-minute drive of Aquaventure and Lost World Aquarium. This beach resort is 8.2 mi (13.2 km) from Marina Beach and 8.9 mi (14.3 km) from Burj Al Arab.

What's nearby

Aquaventure(1.2 Miles)
Lost World Aquarium(1.3 Miles)
Atlantis, The Palm(1.3 Miles)
The Pointe(3.7 Miles)
Palm West Beach(4.4 Miles)
The View at The Palm(5.1 Miles)
Palm Jumeirah Mall(6.2 Miles)
Dubai College(6.5 Miles)
Al Sufouh Beach(6.9 Miles)
Dubai Marina Mall(7.9 Miles)
The Walk(8.1 Miles)
Skydive Dubai(8.1 Miles)
Jebel Ali Race Course(8.2 Miles)
Marina Beach(8.2 Miles)
Mohammad Bin Ahmed Al Mulla Mosque(8.2 Miles)
Dubai Intl. Airport (DXB)(23.7 Miles)
Al Maktoum Intl. Airport (DWC)(30.1 Miles)
Sharjah (SHJ-Sharjah Intl.)(40 Miles)

Parking
Restaurant
Swimming pool
Business centre
Room service
Valet parking

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Location

The Palm Jumeirah, East Crescent Road, Dubai, United Arab Emirates

Aquaventure (1.2 Miles)

Lost World Aquarium (1.3 Miles)

Atlantis, The Palm (1.3 Miles)

The Pointe (3.7 Miles)

Palm West Beach (4.4 Miles)

The View at The Palm (5.1 Miles)

More location info

Room options

Signature Suite, 1 King Bed with Sofa Bed, Resort View (1 Bedroom Palm), Adults Only

Room details

1 Extra-Large Double Bed

and

1 Sofa Bed

Sleeps 3

915 ft²

Separate Dining Area

Air Conditioning

Wi-Fi (Free)

Separate Living Room

Indoor Private Spa Tub

Private Spa Tub

Junior Suite, 1 King Bed with Sofa Bed, Balcony, Sea View (Club Access)

Room details

1 Extra-Large Double Bed

and

1 Sofa Bed

Sleeps 3

646 ft²

Air Conditioning

Wi-Fi (Free)

Separate Bathtub and Shower

Family Apartment, 2 Bedrooms, Kitchen, Resort View

Room details

1 Extra-Large Double Bed

1 Single Bed

and

2 Sofa Beds

Sleeps 4

1453 ft²

Separate Dining Area

Air Conditioning

Wi-Fi (Free)

Kitchen

Luxury Room, 1 King Bed, Balcony, Sea View

Room details

1 Extra-Large Double Bed

Sleeps 2

473 ft²

Air Conditioning

Wi-Fi (Free)

Separate Bathtub and Shower

Junior Suite, 1 King Bed with Sofa Bed, Balcony (Club Access)

Room details

1 Extra-Large Double Bed

and

1 Sofa Bed

Sleeps 3

646 ft²

Air Conditioning

Wi-Fi (Free)

Separate Bathtub and Shower

Deluxe Villa, 3 Bedrooms, Private Pool, Beachside

Room details

1 Extra-Large Double Bed

and

2 Single Beds

Sleeps 6

5285 ft²

Balcony or Patio

Separate Dining Area

Air Conditioning

Wi-Fi (Free)

Separate Living Room

Indoor Private Spa Tub

Private Spa Tub

Family Apartment, 1 Bedroom, Kitchen, Sea View

Room details

1 Extra-Large Double Bed

and

1 Sofa Bed

Sleeps 3

807 ft²

Separate Dining Area

Air Conditioning

Wi-Fi (Free)

Kitchen

Club Suite, 2 Bedrooms, Club , Sea View (Opera)

Room details

2 Extra-Large Double Beds

Sleeps 4

1346 ft²

Separate Dining Area

Air Conditioning

Wi-Fi (Free)

Separate Living Room

Luxury Room, 1 King Bed, Balcony (Palm View)

Room details

1 Extra-Large Double Bed

Sleeps 2

473 ft²

Air Conditioning

Wi-Fi (Free)

Separate Bathtub and Shower

Family Apartment, 2 Bedrooms, Kitchen, Sea View

Room details

1 Extra-Large Double Bed

and

2 Single Beds

Sleeps 4

1453 ft²

Separate Dining Area

Air Conditioning

Wi-Fi (Free)

Kitchen

Club Suite, 1 King Bed with Sofa Bed, Club , Sea View (Prestige)

Room details

1 Extra-Large Double Bed

and

1 Sofa Bed

Sleeps 3

915 ft²

Separate Dining Area

Air Conditioning

Wi-Fi (Free)

Separate Living Room

Deluxe Villa, 4 Bedrooms, Private Pool, Beachside (Palm)

Room details

1 Extra-Large Double Bed

and

3× Single Beds

Sleeps 8

7986 ft²

Balcony or Patio

Separate Dining Area

Air Conditioning

Wi-Fi (Free)

Separate Living Room

Indoor Private Spa Tub

Private Spa Tub

Luxury Twin Room, 2 Twin Beds, Balcony (Palm View)

Room details

2 Single Beds

Sleeps 2

473 ft²

Air Conditioning

Wi-Fi (Free)

Separate Bathtub and Shower

Classic Room

Room details

1 Extra-Large Double Bed

2 Single Beds

Sleeps 2

473 ft²

Air Conditioning

Wi-Fi (Free)

Separate Bathtub and Shower

Signature Suite, 1 King Bed with Sofa Bed, Sea View (1 Bedroom Palm), Adults Only

Room details

1 Extra-Large Double Bed

and

1 Sofa Bed

Sleeps 3

915 ft²

Separate Dining Area

Air Conditioning

Wi-Fi (Free)

Separate Living Room

Indoor Private Spa Tub

Private Spa Tub

Deluxe Villa, 4 Bedrooms, Private Pool, Beachside (Riviera)

Room details

3× Extra-Large Double Beds

and

1 Single Bed

Sleeps 8

7986 ft²

Balcony or Patio

Separate Dining Area

Air Conditioning

Wi-Fi (Free)

Separate Living Room

Indoor Private Spa Tub

Private Spa Tub

Suite, 4 Bedrooms, Terrace (The Palm)

Room details

3× Extra-Large Double Beds

and

1 Single Bed

4850 ft²

Balcony or Patio

Separate Dining Area

Air Conditioning

Wi-Fi (Free)

Separate Living Room

Indoor Private Spa Tub

Private Spa Tub

Family Apartment, 1 Bedroom, Kitchen, Resort View

Room details

1 Extra-Large Double Bed

and

1 Sofa Bed

Sleeps 3

818 ft²

Separate Dining Area

Air Conditioning

Wi-Fi (Free)

Kitchen

Villa, 4 Bedrooms, Private Pool, Beachside (Eden)

Room details

3× Extra-Large Double Beds

and

1 Single Bed

Sleeps 8

7986 ft²

Balcony or Patio

Separate Dining Area

Air Conditioning

Wi-Fi (Free)

Separate Living Room

Indoor Private Spa Tub

Private Spa Tub

Family Apartment, 3 Bedrooms, Kitchen, Sea View

Room details

3× Large Double Beds

Sleeps 6

Air Conditioning

Wi-Fi (Free)

Separate Bathtub and Shower

Guest reviews of Sofitel Dubai The Palm Resort & Spa

8.7

Fabulous

Based on 2,872 verified reviews

Who stays here?

Business

Couple

47%

Family

37%

Group

Solo

What guests think

AI-generated summary based on recent guest reviews

Sofitel Dubai The Palm Resort & Spa is praised for friendly staff, spacious rooms and extensive pools and beach, while recurring critiques mention dated rooms, crowded breakfasts, and half-board policies with pricey, non-included drinks and water.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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What guests think

The location on the Palm feels peaceful and scenic but remote, so taxis or shuttles are needed for downtown attractions. Best for a relaxing, family friendly beach resort experience.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple pools, a private beach, kids’ club and a club lounge are praised, with gym and spa also well regarded. Some guests reported weekend crowding, limited adult-only areas, buggy waits, paid cabanas, and occasional maintenance or access charges.

Related guest reviews

Maria

25 Jun 2024

Stayed 2 nights

The hotel’s location is not convenient. Taxi to the mall is a 30 minutes ride. The beach is not good at all. The sand is burning hot and the water is boiling. The pool was cooler but had no shade. Also inside the pool there were parts reserved for exclusive use only by people who have rented a cabana. So the real usable part of the pool is much smaller than the pictures. Breakfast was good. Overall, I will not stay again at this hotel nor in this location. There are many great hotels with better views and facilities.

Varinder

2 Aug 2025

Stayed 6 nights

Superb service from all of the staff, especially the Manava restaurant. Very quiet room and amazing family apartment with fully equipped kitchen. Great range of food options in the Manava restaurant but the food everywhere was brilliant. Wi-Fi is great everywhere even on the beach. As the resort is so huge there are buggies to transport you if needed. Fantastic gym and pool side service. Can’t fault anything! Great experience!

Hussain

26 May 2025

Stayed 2 nights

5 pools the beach the breaki amazing well done guys

Henrik

4 Nov 2025

Stayed 6 nights

Excellent stay. We a family of four stayed in the 2 bedroom family room. Great layout, balcony and wonderful view of the palm. Room super clean. The staff were friendly and accomodating. Wonderful beach and pool and well-themed resort. We were on half-board, food was really good, soft drinks quite expensive. Would definitely stay here again.

John

14 Nov 2025

Stayed 14 nights

The hotel has improved greatly since our previous stay back in 2018. The Lounge for guests who stay in Suites has been relocated to the ground floor and has a huge terrace outside with lots of comfortable seating, and inside attentive staff providing excellent food and drink options throughout the day. The beach was excellent - especially at this time of year where the heat is far more comfortable and the sea temperature was still lovely. We spent most days on the beach as it was so relaxing. All food options in the hotel were used and we enjoyed taking advantage of the Half Board Dine Around that we booked to try them all - Zoya by Maui, by the beachside serving lovely Indian food was our favourite

Slaven

29 Aug 2025

Stayed 9 nights

Staff was first rated always eager to provide top tier services and facilities were great, two things I noticed and I would suggest to change. 1. Main swimming pool should be reserved adults only, there is enough swimming pools suitable for children and non that provide adult only peace and quiet. 2.I understand asking for room number during the meals but asking it for every single thing, daily even lounge on the beach it becomes very annoying. But overall experience was very good,excellent.

Amit

17 Dec 2024

Stayed 4 nights

Resort is wonderful and we enjoyed the restaurants, the pool and the beach. Apartment itself could have been handed over and maintained better. Bidet was not functioning properly and guest toilet close to entrance didn't have towels. Master bedroom stand shower had faulty seal and floor slope was towards shower door causing water to accumulate. Little things that are annoying and not expected from a 5 star resort, especially when you are paying them a ton of $$. Also I'd booked a sea facing resort and they have me a resort view. Check-in was delayed by almost 30 min and we had to wait. However on last day due to one of my family members health issues, the manager was gracious enough to give us a late checkout. Barring some issues, overall stay was pleasant and relaxing. Next time will explore a different resort/ hotel in the Palm.

Kevin Lee

10 Jul 2025

Stayed 12 nights

Half board food was excellent, all the restraints were great. The staff at the hotel can’t do enough for you. Breakfast buffet had everything. The pool and beach was very good and relaxing, loads of beds available. The water sports m, sea camels are worth a go. All in all a great experience, thank you. Would gladly go again.

martin

6 Feb 2025

Stayed 7 nights

Low rise on 3 levels so not like the other very high rise hotels nearby. Gives hotel a more homely scale and size. Staff are all fabulous and helpful. Palm view back towards Dubai is a great feature especially at night. Laguna beach bar sun set during happy hour sat in comfortable sofas is a must. Sand on the beach is just perfect specification chosen not to stick lol. Restaurants are expensive but good quality. Free bus into town is 40 mins and picks up at other hotels and only drops off at the big shopping Mall. Taxis quicker for approx Aed 50 or £12 uk you can easily get to Dubai marina and multiple bars and restaurants. This hotel is very relaxed and favoured by families with young children but has adult only areas as well. Birds are a bit of a problem feeding off tables at times. So if you have a Hitchcock phobia, be aware at any hotel this happens on the Palm. On the whole I preferred this 3 floor hotel rather than being in a massive high rise hotel waiting for a lift on floor 25… way more chill and easy.

Catherine

6 Jul 2025

Stayed 8 nights

We stayed in the Sofitel Dubai The Palm with our three children. We had an amazing stay. The resort is just stunning with a number of pools and beach. It is a really relaxing resort, so much so you don't really want to leave it. The staff were all very friendly and helpful. We received a really warm welcome when we arrived. We have stayed in Dubai a number of times and this was definitely the best hotel we have stayed in. The food was incredible . We dined in The World Eatery, The Porter House, Moana and Laguna on the beach. We had fantastic meals and service there. We would definitely recommend dining at Laguna. We had a very romantic meal by candle light there one night. All the staff were so friendly and helpful especially Brighton at Laguna and all the staff at Olivers. Olivers served lovely pastries and a wide selection of teas. Lovely to sit there and watch the world go by. The spa was so relaxing and I had a lovely afternoon there. I had an amazing facial and back massage with Rachel. The kids club was a great hit with our 11 year old who was reluctant to go in at first. He didn't want to leave it as they had a great play area for older children and apparently the best slide ever! It has a courtesy bus to the Mall of the Emirates but we generally preferred getting taxis. It is in an excellent location right beside the Atlantis Royal which is within walking distance and the Atlantis water park. We really loved our stay there and are looking forward to returning there

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews highlight very clean rooms and public areas, with housekeeping often commended. Others reported mold or damp smells, pests, missed servicing, and signs of wear.

Related guest reviews

Stuart

5 Feb 2026

Stayed 7 nights

Room was super clean and staff were very friendly and accommodating.

Nayef

19 Dec 2024

Stayed 6 nights

The hotel was dirty. Slimy bathrooms. Inconsistent cleaning and terrible food and facilities. Basically, it's falling apart. I have been there 5 years ago and was way nicer.

Rajuben

9 Oct 2025

Stayed 6 nights

Excellent service from all staff, always ready to help. Hotel was super clean too.

Amanda I

22 Apr 2025

Stayed 7 nights

For it being a 5 star hotel what a disappointment. The room was dirty. The room flooded. The refrigerator wouldn’t work. So many things went wrong.

Joao T

13 Jun 2025

Stayed 3 nights

Cleanliness

Karen

9 Sept 2025

Stayed 8 nights

Had issues with ants in the bed that the hotel sent someone round to sort but following morning they were back, called Them again they said they will come around again but never did. Ali and Samuel on concierge and front door were fantastic always happy and ready to help anytime, only bad part involves taxis please get a price first as you will get ripped off 100 dirhams to go to Atlantis which is 1/2 mile away, next taxi charges you 12 dirhams! 150’dirhams to airport was bumped up to 350’dirhams and when challenged says its hotel price, really only disappointing about the stay at hotel is the taxis that pick you up from there again just be careful

Max

15 Oct 2024

Stayed 7 nights

Im Vergleich zu anderen Hotels, ist Sofitel veraltet und Renovierungsbedürftig. Das Zimmer war feucht und miefte. Alle Kleider waren danach feucht und rochen unangenehm. Lavabos waren undicht und tropften auf den Boden. Kleiderschrank zu klein und stickig. Im grossen und ganzen ist das Hotel nicht zu empfehlen. Preis Leistung auf keinen Fall gewährleistet. Etwas positives ist der Poolbereich und das Kaffee.

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Adam

16 Jun 2025

Stayed 12 nights

Customer service really good. Rooms could have been cleaned better.

Philip

22 Jul 2024

Stayed 1 night

This hotel is not a 5 star. A lot of dirt around the pool and by lounge chairs. Our room smelled strongly of mold and when we asked for compensation we were ignored and refused.

Wendy

3 Dec 2025

Stayed 6 nights

Stay at this resort was excellent. Service, staff and resort cleanliness top tier! Highly recommend!

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AI-generated summary based on recent guest reviews

Rooms

Rooms and apartments are generally large and comfortable with balconies and views, but several feel dated with maintenance quirks (hot water, fixtures) and very firm beds; some view allocations were incorrect before being moved. Wi‑Fi was usually fine but occasionally poor.

Related guest reviews

Gilberto

19 Jan 2025

Stayed 2 nights

I give 3 instead of 5 because: - I booked for 5 person, but we dont have beds for everyone, then I need to pay for one extra bed (700+), and the mattress is very bad. - there are 2 bathrooms and the hot water is not enough, just 10min of hot water - I payed for half board, but I not informed that I have just 3 adult menu, and the others 2 needs to be kids menu.

Rebecca

19 Dec 2025

Stayed 4 nights

We've been before and love it here. The only disappointment was the Palm View room we'd paid for was not provided. We were atuck facing the side of a building which was not at all ideal. But the staff are great, everything else all good

sami

1 Dec 2025

Stayed 2 nights

Little bit outdated.

Rajat

12 Jan 2026

Stayed 5 nights

Amenities were very good within the resort. Most restaurants are good but we found Maanava great for dinner. We were pleasantly surprised to see the options and variety of cuisines on offer. We stayed in a one bed apartment that was big enough for our family of 4 with 2 kids. A practical consideration would be to raise the separation between shower area and rest of the bathroom. Everyday a huge amount of water would just come out of shower after each shower. Second consideration should also be to put more towel rails (perhaps heated) in the area so that people could spread their wet towels that can be reused easily. Kitchen area lacked any cutleries but their were items available for cooking. On day 3 of our stay there was a terrible smell throughout the bedroom of the apartment which was later pointed by another lady residing in the same wing. We did report this but they just apologised.

Karina

24 Jul 2024

Stayed 7 nights

Very large accommodating family apartment style rooms, full kitchen and washer combo dryer in room as well. The master bedroom was very nice and spacious, however I would have preferred a softer mattress as the one we had was extremely firm and made it uncomfortable to sleep on my side. My family and were very pleased with our stay and loved how lovely and welcoming the staff were.

Suvi

21 Feb 2026

Stayed 7 nights

We were extremely disappointed with Sofitel Dubai The Palm. This did not feel luxurious and everything felt dated, worn, and overpriced for what you get. Our 2-bedroom ground-floor room was old-looking and unattractive, with cheap furniture/curtains, lots of wear and tear, and only one working charging point in the master bedroom. Wi-Fi was poor. The bath looked nice but there wasn’t enough hot water to actually fill it. Check-in was unhelpful and we weren’t given clear information, especially about half board. The half-board system was confusing and restrictive — no drinks were included, not even water, and everything felt like an upsell. Food was average at best. Breakfast was chaotic and crowded, and the coffee was awful. We ordered iced Americanos and received something that tasted like dishwater (and didn’t even include ice). We were also directed to a “less crowded” breakfast that had far less variety despite being marketed as the same. The main pool setup was disappointing and it felt like you needed to pay extra for a cabana to properly enjoy the area. The “adult quiet” zone was basically concrete and loungers. Our final-night dinner at the Asian restaurant was ruined by terrible acoustics and screaming children at every table. Housekeeping was also late (often around 3:30pm), so we missed servicing when we returned from the pool. Overall: tired property, confusing policies, poor food/coffee, and service lacking polish. Not a 5-star experience.

Davide

30 Nov 2025

Stayed 7 nights

Sofitel The Palm Dubai offers a peaceful, relaxing environment, perfect for a getaway. We were initially assigned a room with a limited view of the palm, but after speaking with Reception, they moved us to one with a much better view, which was greatly appreciated. The resort itself is beautiful, with stunning views, a private beach, and excellent pools. However, the half-board package felt restrictive, as drinks were not included and had to be purchased separately. For a 5-star hotel, complimentary water with meals would be a nice touch. Overall, the service was excellent.

GAVIN

21 Oct 2025

Stayed 2 nights

Rooms are old and need renovation. Beach area is good and beach bar. Pool etc. Location is good. Service was good. Hotel is a little on the older side

Nadin

27 Nov 2025

Stayed 3 nights

Nice service, spaceous rooms.

Rob

21 Feb 2025

Stayed 7 nights

Hotel itself was lovely, good mix of restaurants and pools, beach was nice. Rooms were broadly pretty good, very clean (but some areas showing signs of a little wear and tear). Only reason the review is 4* not 5* is because we paid extra for a sea view room (through expedia) and didn’t get one, we had to complain to be moved after 2 nights. Hotel were fine about this but be careful you get what you’re paying for as between Expedia and the Hotel, someone is not reflecting that accurately.

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AI-generated summary based on recent guest reviews

Service

Service is widely described as warm, attentive and family‑friendly across restaurants and lounges. A minority reported slow or unhelpful check‑in, patchy communication, or attentiveness linked to upsells.

Related guest reviews

Maureen

11 Feb 2025

Stayed 5 nights

We had a wonderful stay in the Sofitel we felt valued & cared for by all the lovely staff we booked the premier lounge & this was just the best we have ever had. Staff were so friendly & nothing was any bother to them.

vicki

27 May 2025

Stayed 3 nights

This is the second time at this hotel so was very excited to be coming back. The hotel its self is stunning. We were checked in and sat around the pool until our room was ready. We were taken to our room on the first floor and I was extremely disappointed as couldn’t see the palm view at all. I rang reception but after waiting 30 mins decided to go downstairs to reception. I explained how the view wasn’t there and had stayed in a palm view room last year and the view was stunning. I asked if they had another room with a better view. The reception staff were rude, two of them talking amongst themselves and I was told different things by each one. Eventually I was told another room was possible but wouldn’t be until 4-5pm as they were waiting for people to check out. This was fine by us as we were just sat at the pool. We were told to leave our bags in the first room and they would move them and message when they room was ready. At 17.10 I ended up messaging the app myself and the communication was terrible. Our 2nd room had been ready for a while but no one had said, we waited a while to get the key and when we got to our room our bags weren’t there! Not the best way to start a birthday trip. The room was lovely tho and the view was amazing

Burak

1 Nov 2024

Stayed 7 nights

We recently enjoyed a vacation at Sofitel Dubai The Palm Resort & Spa, and overall, it was a lovely experience. The resort itself exudes luxury with its spacious and impeccably clean accommodations. The staff were friendly and attentive, making our stay comfortable and enjoyable. While we appreciated the valet service, there were times when it took longer than expected. However, the team was always on the ball and ready to assist when needed. A special mention goes to Tamer, Rizwan, and Samuel, who provided exceptional service throughout our stay. They truly went above and beyond to ensure our needs were met and made our experience memorable. I would also like to thank Sameer who also was amazing. He arranged for a late check out for 13:00 which accommodated us perfect for the day. One aspect to consider is that the hotel was quite busy during half term, which brought in a lot of families with children. While this added to the lively atmosphere, I had hoped for a more serene luxury experience. The beach was decent but lacked strong currents, making it feel somewhat mediocre compared to other beachfront resorts. The pools, while nice, were on the smaller side, which might be a consideration for those looking for a more expansive swimming experience. Despite these minor drawbacks, I would still recommend Sofitel Dubai The Palm as a solid choice on The Palm. It surpasses many other options in the area and offers a wonderful blend of luxury and hospitality.

Mahnaz

20 Nov 2025

Stayed 5 nights

Clean room, excelent services , wonderful breakfast bar, polite and reliable staff, everything was absolutely excelent about this hotel

Surinder Singh

16 Nov 2025

Stayed 4 nights

Friendly staff, butler team were excellent

John

14 Nov 2025

Stayed 14 nights

Mostafa

29 Sept 2025

Stayed 3 nights

A great hotel with excellent facilities and a very welcoming environment. Mr. Bassel is an excellent manager. He has truly made sure that we have a very pleasant vacation in all possible ways!

Mehmet Yetkin

29 May 2025

Stayed 4 nights

We have faced some issues but Many thanks to Front office manager Nathalie V. For her effort to solve our problems during our stay.

Wendy

3 Dec 2025

Stayed 6 nights

Stay at this resort was excellent. Service, staff and resort cleanliness top tier! Highly recommend!

mohammed

12 Aug 2024

Stayed 4 nights

The level of service from the check in staff was shocking! They have no level of customer service whatsoever. Considering they class themselves as 5 star we were very shocked! Dishad I think her name was at check in was literally a blank face no emotion no care at all. We received much better service from the guys at the valet and housekeeping. I will never come back to this hotel

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AI-generated summary based on recent guest reviews

Location

Set on the Palm, it feels quiet and scenic with easy access to Atlantis. It is remote from downtown sights, so expect taxi rides or limited shuttle options.

Related guest reviews

pouneh

23 Nov 2024

Stayed 3 nights

They very kindly upgraded me to their best suite. Absolutely stunning! Great stay. Far away from downtown because of traffics but perfect if you want beach.

Sona

21 Mar 2025

Stayed 9 nights

The only negative I have is about location, staying on the palm means paying for cabs to main land which are expensive (av £20 each way) I suggest hotel have a free shuttle bus to the Dubai mall.

Nada

28 Sept 2025

Stayed 1 night

Chambre spacieuse, propre, avec tout ce qu'il faut , belle vue du balcon , accès à la plage et piscine, emplacement très bien si on veut se relaxer et profiter des services de l'hôtel , mais pas pratique si on veut sortir et visiter la ville car le trafic est très dense au Palm

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Henry

25 Mar 2025

Stayed 7 nights

Our stay at the Sofitel Dubai Palm was amazing. The staff and facilities were fantastic and if we were looking for a chilled beach holiday we would definitely come back here. The only negative we had was that outside of the hotel there is nothing to do on an evening. This is the same for all resorts on the Palm so isn’t against the Sofitel. We had a young child so getting taxis into the Marina etc at night was not great as she would be tired and moany. If you had slightly older children or were a couple then the taxi was only 15-20 minutes into the marina if you fancied a change of scenery

Paul

10 Jul 2024

Stayed 10 nights

Luxury hotel, great service but a bit remote for Dubai

Rodrigo C M

3 Jan 2026

Stayed 5 nights

Hotel agradável, praia fechada com mar limpo. Distante dos principais pontos turísticos. Padrão inferior aos outros hotéis em The Palm

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Kim

10 Feb 2025

Stayed 6 nights

Great location for a quiet relaxing break. Loads of sun loungers around the pools and on the private beach. Never had a problem getting one. Good dining options with lots of restaurants. I booked an ocean view room but if I was staying again I think I would go for a palm view as this gets more sun. Felt safe as a solo traveller. Would happily stay again.

Kayhan

10 Dec 2024

Stayed 3 nights

I visited Dubai for the first time in July and stayed near the front of the Palm. This area is a lot more quieter so if you enjoy the peace and quiet this place is definitely for you. The resort is massive and has a lot to offer from restaurants, an excellent pool to an amazing view from the beach.

Lamia

8 Jul 2024

Stayed 6 nights

Loved my stay at the Sofitel. Very clean & hotel staff is the most respectful : you’ll feel like a King ! HOWEVER; if you’re planning on doing a lot of activities, maybe it’s not the best hotel for you as it is very, very, very far from everything! Maybe Sofitel downtown would be better for you.

satyam

1 Dec 2025

Stayed 6 nights

Great location and amenities

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AI-generated summary based on recent guest reviews

Dining

Food is often praised across restaurants and the dine‑around option. Recurring negatives include crowded or average breakfasts, limited half‑board menus, and expensive, non‑included drinks and bottled water.

Related guest reviews

Stian

5 Feb 2026

Stayed 7 nights

Sofitel The Palm delivered on everything. we freaking loved this place. everything was clean and tidy. the food was great at all restaurants. the beach was super clean. im coming back no doubt.

Ahlam

6 Oct 2024

Stayed 5 nights

Excellent hôtel, le personnel est au petits soins avec vous. Le chambres sont très spacieuses avec literie confortable et insonorisation au top. Le plage est magnifique avec transat et parasol mis à disposition. Le petit déjeuner et copieux et l’hôtel dispose de 4/5 restaurants pour varier les plaisir. Le gros bémol est au niveau de la demi pension, certains plats sont facturés malgré la demi pension et vous devez acheter l’eau aussi (10 euros les 750ML) Impossible aussi de commander de l’extérieur et de profiter au bord de plage. Vous devez obligatoirement passer par les restaurants de l’hôtel (je parle du midi) qui pratiquent des prix exorbitants

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Mohammed Ahad

3 Nov 2025

Stayed 6 nights

The hotel and room was amazing. The housekeeping staff were so lovely and polite. The staff were lovely throughout the hotel. We were very happy with Arshad and Himanshu as they went above and beyond with our toddler and service. We will really miss them. Our only downside to the hotel was during lunch and dinner we would need to pay for drinks. We assumed that as we paid for half board drinks would be included with the meals as part of our package. But drinks and water are an additional charge. We paid £13 for 2 cans of fizz and £9 for a cup of coffee, which is absurd. We paid a lot to stay at this hotel, but theres always more hidden expenses that have to be paid. Other than that issue everything else was great. The variety of swimming pools, kids club, the beach.

Henrik

4 Nov 2025

Stayed 6 nights

MARCO

26 Mar 2025

Stayed 10 nights

Ristorante Moana (pesce) e Hong Lom (asiatico) non all’altezza di un 5 stelle per il resto tutto eccellente

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Sebastian

16 Oct 2025

Stayed 10 nights

For a 5 star hotel it lacked a bit when it comes to restaurants, as choices weren't great and 2 restaurants had slow service, while 2 had poor food choices. It also lacked local foods.

Kevin Lee

10 Jul 2025

Stayed 12 nights

ian Peter

23 Sept 2025

Stayed 7 nights

A beautiful hotel with exceptional staff Very large room with huge balcony and good amenities eating around on half board a worthwhile option the access to premium lounge a bonus celebrated my birthday and everywhere we went the staff appeared to know and had balloons, cards and cake few small complaints had to pay for water with meals which I have not seen in any other 5* hotels the mini bar due to the type of room booked, should really have been included in a 5* hotel found if not ordering extras on the half board option, staff seemed less attentive. Noticed this in the steakhouse as the first visit was for my birthday and we added a number of items and staff were brilliant but on a return visit just ordering normal off the menu, the staff were more interested in other guests

Davide

30 Nov 2025

Stayed 7 nights

Martinique Eileen

16 Aug 2025

Stayed 8 nights

Very comfortable beds and our room was lovely, we chose half board - the restaurants were good but the limited menu means it gets repetitive and boring. Lunch and dinner were far more enjoyable - least enjoyed Manava - the breakfast and offering overall leaves alot to be desired. I personally do not rate the breakfast offering as five star - it looks and tastes like it’s made en masse. Breakfast was the real draw back of our experience. We did not receive any additional benefits as Expedia VIPs. The staff and service was excellent across the board.

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AI-generated summary based on recent guest reviews

Thomas

2 weeks ago

Stayed 3 nights

Aaaa

Thomas

4 weeks ago

Stayed 4 nights

Nice staff and excellent facilities

Omar

19 Sept 2026

Stayed 3 nights

It was amazing stay we loved it especially the courteous staff

Nadia

3 Sept 2026

Stayed 2 nights

Was absolutely amazing, staff were so attentive, will definitely be back soon

Philip

28 Aug 2026

Stayed 1 night

Second time now. Great hotel, 10/10.

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Security deposit

AED 500 per accommodation on arrival.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about Sofitel Dubai The Palm Resort & Spa

Is parking available at the property?

Yes, free valet parking is available on-site.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee of approximately AED 155 for adults and AED 77.50 for children.

Does the property allow pets?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities. For specific room and bathroom accessibility details, guests are encouraged to contact the property in advance.

What is the location of the property in relation to key landmarks?

The property is located in Palm Jumeirah, within a 5-minute drive of Aquaventure and Lost Chambers Aquarium. It is 8.2 miles (13.2 km) from Marina Beach and 8.9 miles (14.3 km) from Burj Al Arab.

Does the property have a swimming pool?

Yes, the property features 5 outdoor pools, including a children's pool, with access available from 9:00 AM to 6:00 PM.

What are the policies for guests staying with children?

One child 11 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of AED 368.00 per night, and advance request or confirmation is required for availability.

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Instant AI responses are based on hotel information

Considering this hotel for your Dubai trip?

What do room rates typically cost at Sofitel Dubai The Palm Resort & Spa in Dubai?

Over the next 60–90 days, room rates at Sofitel Dubai The Palm Resort & Spa in Dubai typically average around US$378 a night for two guests, ranging from US$237 to US$821 on peak dates.

When is the best time to visit Sofitel Dubai The Palm Resort & Spa to avoid crowds?

Visit Sofitel Dubai The Palm Resort & Spa in Dubai in June for the quietest experience; demand drops sharply after April and the hotel is busiest in October.

What attractions and traveller types is Sofitel Dubai The Palm Resort & Spa good for?

Set on Palm Jumeirah in Dubai Emirate, Sofitel Dubai The Palm Resort & Spa is ideal for couples and families who want easy access to Aquaventure, Atlantis, The Palm and The Pointe, with nearby Palm West Beach and The View at The Palm for seaside relaxation and family-friendly outings.

Which month has the lowest room rates at Sofitel Dubai The Palm Resort & Spa?

July is the cheapest month to stay at Sofitel Dubai The Palm Resort & Spa, averaging US$197 a night; November is the priciest at US$1,088, though June is the quietest month for crowds.

How do Sofitel Dubai The Palm Resort & Spa’s rates compare with other hotels nearby?

Sofitel Dubai The Palm Resort & Spa is more expensive than nearby options—cheaper than 0 of 19 comparable hotels in Dubai—with a typical median of US$435 a night versus about US$322 for peers.

How does the nightly price at Sofitel Dubai The Palm Resort & Spa in Dubai compare to recent weeks?

The current price at Sofitel Dubai The Palm Resort & Spa in Dubai is US$268 per night for 2 guests, which is high for this hotel: about 10% above its US$239 average over the last 60 days. Most nights over that period fell between US$164 and US$536.

Prices for upcoming dates

October 2026

November 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.

2026-10-30: 286.2854414855957USD
2026-10-31: 276.86652117156984USD
2026-11-01: 303.0683201461792USD
2026-11-02: 297.76110103149415USD
2026-11-03: 259.67160768356325USD
2026-11-04: 261.9227010314941USD
2026-11-05: 270.09375957565305USD
2026-11-06: 274.24215103149413USD
2026-11-07: 288.8121304397583USD
2026-11-08: 267.70202309265136USD
2026-11-09: 267.52245103149414USD
2026-11-10: 266.4025010314941USD
2026-11-11: 266.4025010314941USD
2026-11-12: 269.46547951965334USD
2026-11-13: 292.1613510314941USD
2026-11-14: 297.76110103149415USD
2026-11-15: 267.4108764228821USD
2026-11-16: 267.52245103149414USD
2026-11-17: 268.4144839607239USD
2026-11-18: 261.3627602096558USD
2026-11-19: 266.4025010314941USD
2026-11-20: 296.51547793121335USD
2026-11-21: 288.8015010314941USD
2026-11-22: 267.4108764228821USD
2026-11-23: 268.64240103149416USD
2026-11-24: 267.52245103149414USD
2026-11-25: 268.64240103149416USD
2026-11-26: 273.4325216499329USD
2026-11-27: 297.76110103149415USD
2026-11-28: 288.8015010314941USD
2026-11-29: 259.68280103149414USD
2026-11-30: 259.68280103149414USD
2026-12-01: 267.52245103149414USD
2026-12-02: 260.80275103149415USD
2026-12-03: 268.64240103149416USD
2026-12-04: 294.40125103149416USD
2026-12-05: 292.896420753479USD
2026-12-06: 264.16260103149415USD
2026-12-07: 264.16260103149415USD
2026-12-08: 268.4144839607239USD
2026-12-09: 265.28255103149417USD
2026-12-10: 259.68280103149414USD
2026-12-11: 264.16260103149415USD
2026-12-12: 264.5123974266052USD
2026-12-13: 264.16260103149415USD
2026-12-14: 237.28380103149414USD
2026-12-15: 237.28380103149414USD
2026-12-16: 237.28380103149414USD
2026-12-17: 236.16385103149415USD
2026-12-18: 256.90008346862794USD
2026-12-19: 265.28255103149417USD
2026-12-20: 237.28380103149414USD
2026-12-21: 380.2411736038208USD
2026-12-22: 346.24073842315676USD
2026-12-23: 368.90243177337646USD
2026-12-24: 378.39750103149413USD
2026-12-25: 379.51745103149415USD
2026-12-26: 685.8614403656006USD
2026-12-27: 707.6628010314942USD
2026-12-28: 707.6628010314942USD
2026-12-29: 707.6628010314942USD
2026-12-30: 758.0605510314941USD

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Check-in must be done by someone who is at least 18 years old.

You'll be required to pay the following fully refundable deposit.

Deposit: AED 500.00

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

UAE residents must present a valid passport Emirates ID upon check-in; a driver's license is not accepted.

Pool access available from 9:00 AM to 6:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
One child 11 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.

Business details

Property registration number 690501

Fee for buffet breakfast: approximately AED 155 for adults and AED 77.50 for children
Airport shuttle fee: AED 954 per vehicle (roundtrip, maximum occupancy 2)
Rollaway bed fee: AED 368.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Su	Mo	Tu	We	Th	Fr	Sa
1 $303	2 $298	3 $260	4 $262	5 $270	6 $274	7 $289
8 $268	9 $268	10 $266	11 $266	12 $269	13 $292	14 $298
15 $267	16 $268	17 $268	18 $261	19 $266	20 $297	21 $289
22 $267	23 $269	24 $268	25 $269	26 $273	27 $298	28 $289
29 $260	30 $260

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27	28	29	30 $286	31 $277