Name: Citymax Hotel Al Barsha at the Mall
Address: Al Barsha, Al Barsha 1, Dubai, Dubai (and vicinity), United Arab Emirates, Dubai, Dubai Emirate, United Arab Emirates
Rating: 7.98

Guest reviews

8

Good

Based on 5,036 verified reviews

Facilities

7.9

Cleanliness

8.1

Rooms

7.5

Service

7.7

Location

7.8

Dining

7.6

Who stays here?

Business

22%

Couple

32%

Family

17%

Group

17%

Solo

10%

10

Ursula Obransima

last week

·

Stayed 5 nights

Beautiful hotel with well dedicated staff. I love the breakfast and the proximity to the Mall of Emirates where I did most of my shopping.

8

Suhail

7 Feb 2026

·

Stayed 2 nights

Excellent staff and customer service, Jenni made special effort to make our stay memorable. The hotel and rooms are clean. Only downside was small room size, limited wardrobe space and bed/mattress quality poor. There’s also a dance club on the main floor which gets noisy so for sensitive sleepers this could be a problem.

10

Anil

3 Feb 2026

·

Stayed 4 nights

Yes

10

Hanadi

18 Dec 2025

·

Stayed 5 nights

Excellent

10

Michael

6 Nov 2025

·

Stayed 3 nights

Very friendly service

Al Barsha, Al Barsha 1, Dubai, Dubai (and vicinity), United Arab Emirates

Location

With a stay at Citymax Hotel Al Barsha at the Mall in Dubai (Al Barsha), you'll be within a 5-minute drive of Mall of the Emirates and Souk Madinat Jumeirah. This hotel is 3.2 mi (5.2 km) from Burj Al Arab and 7.1 mi (11.4 km) from Marina Beach.

Ski Dubai(0.7 Miles)

Mall of the Emirates(0.7 Miles)

Al Barsha Pond Park(1.5 Miles)

Souk Madinat Jumeirah(2 Miles)

Wild Wadi Water Park(2.3 Miles)

Burj Al Arab(2.5 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site. However, parking is limited.

A buffet breakfast is available daily from 6:30 AM to 10:30 AM for a fee of approximately AED 30 for adults and AED 15 for children. Children aged 4 and younger eat free breakfast.

No pets and no service animals are allowed at this property.

Check-in is at 2:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Yes, a roundtrip airport shuttle is available for a surcharge of AED 200 per vehicle (one-way, maximum occupancy 3). Guests must contact the property 72 hours prior to arrival to arrange the transfer.

The property has limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific features may vary, so guests are encouraged to inquire directly for details.

The hotel is located in Al Barsha, within a 5-minute drive of the Mall of the Emirates and Souk Madinat Jumeirah. It is approximately 3.2 miles from Burj Al Arab and 7.1 miles from Marina Beach. Public transport options are available nearby.

Yes, the hotel features a seasonal outdoor swimming pool. Specific operational hours may vary, so guests should check for details upon arrival.

Children aged 4 years old or younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.

The property does not specify the availability of extra beds or cribs. Guests are encouraged to inquire directly with the hotel for specific requests and any associated costs.

Citymax Hotel Al Barsha at the Mall

Amenities

Property description

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Guest reviews