Convict Lake Resort

Lots of likes as others mentioned. But unfortunately Management, while managing maids tightly, let's maintenance guys run on loud tractors go wild. 6 nights, 6 mornings and afternoons on noisy tractors, mostly they don't even turn the engines off. Completely not needed. They floor them like ATV's. Drive full speed on dirt roads right in front of your cabin. Dust in gold that walk, dust everywhere. Pollution and noise. Maids all drive golf carts. Are nice and quiet. Not so the guys. Seems unfair. They just let their male staff do what they want. They are always booked out, so they don't care. Suggest you book somewhere else. Disappointing Management. Noticed it last time we were there too. Nothing changed. No respect.for their guests.

Water supply was completely shut off in the middle of the night. Water supply suddenly stopped in the middle of showering, that was the most terrible experience. No water to flush the toilet, we couldn't use the bathroom as well. Called the emergency number over 10 times at mid-night, call center staff only recorded our request, no status update, no response, and no action to fix the issue. No on-site staff to look into the problem. Problem was eventually fixed the next day. Equipment failures sometime happen, hotel management should have a good communication channel for customers to get help, but this hotel failed completely in this area. Other than that, the resort environment is good. Areas are clean and well maintained. Cabin condition is good, looks like newly built structure. Our stay could have been excellent if there were no water equipment failure.

Beautiful location and cute cabins. But no AC in our cabin lone pine. It got up to 89 in our cabin! Very uncomfortable. They could not find an ac unit even though other cabins all had one. They brought us fans which didn’t help much at all. I think this should have been communicated or taken care of before we rented this cabin. No discount or anything was given for two nights of intense heat.

Really enjoyed staying at one of the cabins at Convict Lake Resort! The whole area is so peaceful, and the cabin itself was beautiful and well-designed on the inside, with all the amenities we needed. The heating worked especially well (it was chilly out). The trails all around the property were great for walking the dog and getting some fresh air before going skiing, and Mammoth Mountain is only 15-20 min away.

We stayed here for a family reunion. Our group booked several cabins of different sizes, so we had a nice combination of spaces for group gatherings and privacy for sleeping--a nice feature since we ranged in age from two to eighty years. The facilities are beautifully maontained. The restaurant is truly amazing.

Cute cozy cabin, very clean and had a full kitchen. Bed was very comfortable. Had everything we needed. Onsite restaurant is amazing and convenient - make sure to book a dinner reservation there.

Clean, nice property. Friendly and helpful staff. They helped me to clear the snow on the driveway and he did come to look at my car and showed me the driving modes. I was able to get to the town. I very much appreciate their help.

cozy, clean, comfortable. Great restaurant!

The cabins were in very good shape, they had all the items we needed. Also, housekeeping was quick to change towels. The property has absolutely beautiful scenery; our family fished and really enjoy the pontoon rental/lake experience. I would recommend Convict Lake to anyone.

Everything was fantastic; marina staff was friendly & helpful, The Restaurant was excellent!! Could use a new mattress in the sofa sleeper though!

The cabin was everything we anticipated and had everything needed for a comfortable stay. The kitchen was clean and well equipped. The beds were very comfortable and the bathroom was very modern. The resort is 20 minutes from Main Lodge and worth it. We’ll be back.

I thoroughly enjoyed my stay at Convict Lake Resort. The lake, just a 5-minute walk from the cabin, is stunning, and the cabin itself was well-thought-out, clean, charming, and perfectly fitting for the setting. While the resort's ambiance and accommodations were excellent, the communication and customer service during check-in left much to be desired. When things are running smoothly, communication is fine, but when issues arise, the staff's response seems less than helpful. For example, upon arrival, I was told by a staff member that check-in would be between 2:00 and 2:30. When I returned at that time, I was informed that the room was not ready due to cleaning delays. Rather than providing any proactive solutions or updates, the staff simply told me to "come back later" with no additional assistance or accommodation offered. I returned again at 3:00 only to receive the same response. When I asked if there was anything they could offer while I waited, they just stared at their phones and gave no real answers. While the cabin's cleanliness and the site's natural beauty are highlights, the lack of customer service during the check-in process is worth noting. A little more attentiveness and proactive communication from the staff would go a long way in enhancing the overall experience.

Great property and friendly staff. I just wish the cabins floor wasn’t so sandy/dirty.

A nice resort with clean and well done cabins walking distance to the lake and away from the crowds of Mammoth.

Overall, it is a satisfying experience staying at Convict Lake resort. Quiet and you have privacy in a cabinet that is distant from others. With about 2 feet of snow, kids enjoy sledding just at the backyard. Probably due to lack of staff, there are some rooms for improvements regarding the cleanness. You can find socks and other stuff from previous guests under the beds, hairs in the bathroom.

Great location, scenic views around lake. Cabins are excellent, clean and supplied with everything.

cozy, clean, comfortable. Great restaurant!

The tiny cabin had everything we needed. It was super clean, cozy and warm. The heater worked great in an extremely cold day. We loved our stay.

Clean and well maintained.

Very cute and updated cabin. The floors were very dirty, I actually had to use the 2 rolls of paper towels to clean the dirt on the floor, as we arrived at 10pm. I would come back again beautiful area.

Loved the cabin in the woods, with many upgrades.

Really enjoyed staying at one of the cabins at Convict Lake Resort! The whole area is so peaceful, and the cabin itself was beautiful and well-designed on the inside, with all the amenities we needed. The heating worked especially well (it was chilly out). The trails all around the property were great for walking the dog and getting some fresh air before going skiing, and Mammoth Mountain is only 15-20 min away.

A nice resort with clean and well done cabins walking distance to the lake and away from the crowds of Mammoth.

The cabin we were in ( cut throat after the trout) was recently nicely remodeled and is great. There is a small armoir not much room for suitcases.

We chose Convict Lake Resort as a peaceful alternative to staying with the crowds in town. It is in an extremely beautiful setting with the lake and tall mountains. The cabin itself was nice and had all the amenities we needed. The layout was perfect for two adults and a child - one king bed and one twin bed. The kitchen was definitely useful with coffee pods and a full size fridge. We will definitely stay here again!

Quaint cabins surrounded by picturesque sceneries. We have been staying at this property for the past 4 Christmases, and is looking forward to many more stays. Thank you!

The tiny cabin had everything we needed. It was super clean, cozy and warm. The heater worked great in an extremely cold day. We loved our stay.

Very cute and updated cabin. The floors were very dirty, I actually had to use the 2 rolls of paper towels to clean the dirt on the floor, as we arrived at 10pm. I would come back again beautiful area.

Beautiful location. Very well equipped kitchen. Nice towels and bedding.

Said it was 2 bedroom but there was 1 bedroom and a pull out sofa. Kind of tight for 3 men but we still had a great stay.

Water supply was completely shut off in the middle of the night. Water supply suddenly stopped in the middle of showering, that was the most terrible experience. No water to flush the toilet, we couldn't use the bathroom as well. Called the emergency number over 10 times at mid-night, call center staff only recorded our request, no status update, no response, and no action to fix the issue. No on-site staff to look into the problem. Problem was eventually fixed the next day. Equipment failures sometime happen, hotel management should have a good communication channel for customers to get help, but this hotel failed completely in this area. Other than that, the resort environment is good. Areas are clean and well maintained. Cabin condition is good, looks like newly built structure. Our stay could have been excellent if there were no water equipment failure.

Love this place but the after hours check in is horrible. I never get the passcode to the door in the email. Its the second time this has happened. You have to come up with a better way of getting folks that information.

I thoroughly enjoyed my stay at Convict Lake Resort. The lake, just a 5-minute walk from the cabin, is stunning, and the cabin itself was well-thought-out, clean, charming, and perfectly fitting for the setting. While the resort's ambiance and accommodations were excellent, the communication and customer service during check-in left much to be desired. When things are running smoothly, communication is fine, but when issues arise, the staff's response seems less than helpful. For example, upon arrival, I was told by a staff member that check-in would be between 2:00 and 2:30. When I returned at that time, I was informed that the room was not ready due to cleaning delays. Rather than providing any proactive solutions or updates, the staff simply told me to "come back later" with no additional assistance or accommodation offered. I returned again at 3:00 only to receive the same response. When I asked if there was anything they could offer while I waited, they just stared at their phones and gave no real answers. While the cabin's cleanliness and the site's natural beauty are highlights, the lack of customer service during the check-in process is worth noting. A little more attentiveness and proactive communication from the staff would go a long way in enhancing the overall experience.

It was awful check-in experience. We got there at 11pm PST last night and no one was there as they close office at 5. They sent me a text message to confirm my visit. I was In Yosemite and was out of network so couldn’t get the text until I reached at Mammoth but the network was very weak. I couldn’t access the link they sent along with the text. I had to spent 2 hours around the resort to find someone or to call someone. If they have this standard process of asking us to register via text then they should have mentioned on the property details.

Over all it was great . Nice and quiet everybody was friendly. My only issue was on the information provided it tell you place your dirty towels out on the hand rail outside of your cabin by 10am and you will get clean one by 4pm , we went two days with out their clean towels . We purchased some towels our self.

Clean, nice property. Friendly and helpful staff. They helped me to clear the snow on the driveway and he did come to look at my car and showed me the driving modes. I was able to get to the town. I very much appreciate their help.

The view and the environment was amazing! I really liked the property and the staff and the management of the property itself. I liked it so much I will be going there this fall and as many times as I can there after!

First time here at mammoth. And I am very happy to have stayed here. Beautiful views of nature and close to the hikes. Also about 13 away from Mammoth lakes which is not bad. Staff is friendly and helpful

The cabins were in very good shape, they had all the items we needed. Also, housekeeping was quick to change towels. The property has absolutely beautiful scenery; our family fished and really enjoy the pontoon rental/lake experience. I would recommend Convict Lake to anyone.

Everything was fantastic; marina staff was friendly & helpful, The Restaurant was excellent!! Could use a new mattress in the sofa sleeper though!

It’s a beautiful location. Love the trees, deer, view, and privacy.

Really enjoyed staying at one of the cabins at Convict Lake Resort! The whole area is so peaceful, and the cabin itself was beautiful and well-designed on the inside, with all the amenities we needed. The heating worked especially well (it was chilly out). The trails all around the property were great for walking the dog and getting some fresh air before going skiing, and Mammoth Mountain is only 15-20 min away.

A nice resort with clean and well done cabins walking distance to the lake and away from the crowds of Mammoth.

Great location, scenic views around lake. Cabins are excellent, clean and supplied with everything.

We chose Convict Lake Resort as a peaceful alternative to staying with the crowds in town. It is in an extremely beautiful setting with the lake and tall mountains. The cabin itself was nice and had all the amenities we needed. The layout was perfect for two adults and a child - one king bed and one twin bed. The kitchen was definitely useful with coffee pods and a full size fridge. We will definitely stay here again!

Great location for mammoth

I come here to experience absolute beauty, solace, peace, and adventure. This location never fails.

Amazing place to stay while visiting mammoth

First time here at mammoth. And I am very happy to have stayed here. Beautiful views of nature and close to the hikes. Also about 13 away from Mammoth lakes which is not bad. Staff is friendly and helpful

Great location and cozy cabin!

We stayed here for a family reunion. Our group booked several cabins of different sizes, so we had a nice combination of spaces for group gatherings and privacy for sleeping--a nice feature since we ranged in age from two to eighty years. The facilities are beautifully maontained. The restaurant is truly amazing.

Cute cozy cabin, very clean and had a full kitchen. Bed was very comfortable. Had everything we needed. Onsite restaurant is amazing and convenient - make sure to book a dinner reservation there.

cozy, clean, comfortable. Great restaurant!

Good food

Small but perfect cabin. Amazing food. Spectacular location.

Everything was fantastic; marina staff was friendly & helpful, The Restaurant was excellent!! Could use a new mattress in the sofa sleeper though!