Is parking available at the property?

Yes, parking is available on-site. Valet parking is offered for a fee of USD 51 per night, which includes in/out privileges.

Is breakfast offered, and what are the details?

Yes, cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee of approximately USD 15.00 per person.

Does the property allow pets?

Yes, pets are allowed with a fee of USD 125 per accommodation, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 4:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be requested, but availability is not guaranteed and may incur additional charges.

What accessibility features does the property offer?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Additional details on specific accessibility features are not provided.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in New Orleans, just a short 7-minute walk from Saenger Theatre and 13 minutes by foot from Caesars Superdome. It is also 0.8 mi (1.4 km) from Smoothie King Center and 0.9 mi (1.4 km) from Jackson Square.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available for guests. The operational hours and seasonal availability are not specified.

What are the policies for guests staying with children?

Children are allowed at the property, and there is no mention of a minimum age for children to stay for free.

Aloft by Marriott New Orleans Downtown Hotel

Average nightly price at Aloft by Marriott New Orleans Downtown by month, last 12 months (USD)
Month	Average price
January	$117
February	$174
March	$154
April	$168
May	$145
June	$115
July	$140
August	$102
September	$142
October	$222
November	$151
December	$120

What guests think

Across recent reviews, Aloft New Orleans Downtown earns praise for its walkable location near Bourbon and Canal Streets, clean modern spaces, and generally friendly staff, with many guests noting comfortable, spacious rooms and an energetic lobby with bar and games.

Common drawbacks include some windowless rooms, periodic elevator outages, and repeated false fire alarms. Several reviews also mention low shower water pressure, occasional AC or maintenance problems, and variable housekeeping standards. Overall, expect a convenient, lively stay with big-city tradeoffs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Lively lobby with a bar and games, plus a small rooftop pool; keycard elevators add security. Recurring issues include elevator outages, occasional pool cleanliness or closures, repeated false fire alarms, pricey or slow valet, and one report of EV charging not performed.

Related guest reviews

10

Dana

Aug 27, 2025

·

Stayed 4 nights

Very nice and friendly staff and helpful people // safe need a keycard to get to different floors no outside people

10

Alisha

Oct 3, 2025

·

Stayed 2 nights

I booked because it wasn't too far from main tourist area of bourbon and canal. I liked that lobby had pool table and table/board games avaliable to play.

8

Xenia

Aug 24, 2025

·

Stayed 2 nights

We enjoyed the corner city view and staff was friendly and helpful. What we did not like was only one elevator was working

6

Joshua

Oct 30, 2023

·

Stayed 1 night

Stay was “ok”. The one reason I booked a stay here was the availability of EV charging on premises. However after following the hotel designated procedure, the staff neglected to plug my car in.

6

Carol

Aug 25, 2025

·

Stayed 3 nights

Room was nice, larger than expected. Be aware that only 1 of the 3 elevators actually work and apparently have not worked for at least 6 months! Very inconvenient at all times. There was an issue with the air conditioner in the gym. Large blower fans that were noisy. Ice maker on 16th floor did not work and getting on elevator to go to another floor wasn’t worth the hassle with only 1 elevator. Every employee went above were friendly. They have no control over what doesn’t work correctly.

10

Kurt

Jun 9, 2025

·

Stayed 3 nights

The hotel was clean, really enjoyed the outdoor pool on the eleventh floor.Not to happy about the parking situation.This is the one determent to visiting New Orleans more often.

8

Sharon

Aug 29, 2025

·

Stayed 3 nights

The stay was good. The pool needed to be cleaned and it wasn’t. So I was unable to use it. But overall service was good. Bar staff were amazing. Will stay again.

8

CRISTINA

Feb 22, 2024

·

Stayed 2 nights

Walkable to canal st and bourbon street, only complain was fire alarm kept ringing and no announcements were made until everyone was in the main lobby.

10

Joseph

Sep 2, 2025

·

Stayed 3 nights

The Aloft in New Orleans is a fantastic stay! The hotel is modern, clean, and very updated. The lobby has a great vibe with a stylish bar, pool table, and fun games—plus it smells amazing throughout the property. The location couldn’t be better, just steps away from Bourbon Street. I’d definitely recommend it to anyone visiting New Orleans.

4

Anderson

Jul 1, 2025

·

Stayed 4 nights

Had false evacuation alarms going off wich were scary especially when having to run down 12 flights of stairs in Louisiana heat and hotel would not compensate for the day wich they did for others instead offered us some points for a marriot account we know nothing of and have no access to will not be coming back.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms and public areas clean, but feedback is inconsistent. Repeated reports cite stained linens or odors, missed housekeeping, and a few severe cases such as bedbugs.

Related guest reviews

10

Savannah

Oct 10, 2025

·

Stayed 5 nights

My room was spacious, very clean, comfortable and had a great view of the city. The staff was all amazing and so friendly.

10

Zaida A

Aug 22, 2025

·

Stayed 2 nights

Excellent, walkable distance for a lot of places and restaurants, and very clean.

6

Amber

Sep 20, 2025

·

Stayed 1 night

It was okay for a one night stay. It advertised city view.. my room didn’t even have a window and I hated that for me being that I felt a lil claustrophobic and boxed in. I love natural light and to be on the 17th floor with no view is insane lol so yeah but overall it was cool.. it took me 20 mins to get my car for $50 valet.. I get it, it’s busy and it a lot of in and outs of the garage but that’s a business problem and not mine. That part could’ve definitely been better. The toilet wasn’t clean. The bed was comfy.. the room could be updated. I’ve stayed at better hotels.. guess I should’ve stuck to what I know.

6

Jasmine

May 26, 2025

·

Stayed 3 nights

Overall staff was amazing in a beautiful location the room and hall smelt of mildew but other than that. Great stay

6

Erica

Feb 25, 2023

·

Stayed 3 nights

The staff is extremely helpful and friendly but the rooms were not that clean. My pillows had dry snort and mucus on them. The shower toiletries were not filled nor the tissue dispenser. The rugs were all damp and wet. They didn’t provide enough towels and they didn’t come to clean every other day as they said they would. I had to call twice to get someone to clean my room.One of the elevators had blood on the floor. The location was fine and safe as far as I know.

4

Vanessa

May 29, 2023

·

Stayed 2 nights

I never write bad reviews, but this place needs a warning. After a very rough start, our first room when checking in had not been cleaned. We finally got a replacement room, which was fine until bed time. I went home covered in bedbug bites. For my trouble I got a $50 discount. The young lady behind the desk was wonderful and sweet and the valet, Nolan was precious, but this place let me itching and my wallet about $200 lighter in hidden fees. Just beware.

2

Carmen

Jul 28, 2025

·

Stayed 2 nights

Had bed bugs

2

Janae

Jun 29, 2025

·

Stayed 1 night

Super Dirty and sketchy. Put us in a very unsafe room with a broken door. Bed was dirty with stains on comforter and pillows. Also “fresh” towels were dirty. Despite being a marriott member you have to pay $75 to check in early and check out late. Total scam wish I would’ve stuck with my first mind

10

Damian

Dec 11, 2024

·

Stayed 1 night

Quite clean stay

4

Jennifer

Nov 17, 2024

·

Stayed 2 nights

The room was terrible. The mattress were stained. The toilet leaked everywhere. Staff was not accomadating. Very disappointed

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern and often spacious with comfortable beds and some city views. Noted drawbacks include windowless rooms on some floors, dim lighting, low shower water pressure, AC or maintenance issues, and noise near elevators.

Related guest reviews

6

Elizabeth

May 25, 2024

·

Stayed 3 nights

I got stuck in a room with no windows! The rooftop terrace was quite nice, at least.

6

Kreshonda

Sep 22, 2025

·

Stayed 1 night

Unfortunately, the toilet ran all night long a we couldn't close the restroom door. We called and reported thes issues, however no one ever showed up. Comfortable, but the noise from the running toilet was a nuisance.....literally all night long

6

Ashley

Nov 14, 2025

·

Stayed 1 night

Good location. Comfy bed. Basic style room but good for the price.

6

GILLIAN

Aug 15, 2025

·

Stayed 3 nights

The public areas are comfortable and contemporary. The "Wine Down Wednesday" in the bar with the various board games contribute to a relaxing atmosphere. However, we had issues with our room. Room size was large, but the phone didn't work, a blackout shade was missing and there was an occasional unpleasant smell under the counter next to the bathroom. Other than that, it's a satisfactory hotel.

8

Christopher

Jul 21, 2025

·

Stayed 3 nights

Easy walk to French Quarter and plenty of shops and places to eat very close. Quick Uber to superdome as well. I stayed on floor 16, shower had barely any water pressure and you had to flush to toilet several times to just get the paper down.

10

Kimberly

Aug 19, 2025

·

Stayed 3 nights

! Needs more lighting our room was dark.

8

Monica

May 12, 2025

·

Stayed 2 nights

Everything was great other than hearing the elevator all night!

4

William

Oct 30, 2023

·

Stayed 1 night

Was very underwhelmed with the Aloft. Room was not at all what I was expecting. Example photos of rooms show light/bright modern spaces, but reality was quite different. The room I received was very dark and cave-like. Very minimal lighting in room, and only one window. The one window, which is right in front of the bed, opened up to the pool area. Didn't want to be on display in my room, so I had to keep the shade closed the whole time. The modern aesthetic shown in photos was very cheap looking in reality. Lots of plastics imitations and very cheap fabrics that did not feel good. Panel for the air conditioner in the room might as well not even be there because you can really only turn it off. When attempting to lower the temperature, it just reverts back to standard pre-set temp and never goes any lower. Bathroom was not very good either. It didn't have a proper door, just a big sliding panel, which did not fully close. Door was very dirty as well and clearly hadn't been cleaned properly, because I assume housekeeping doesn't check the door when closed. Toilet was somehow extremely high-powered but didn't actually flush much. Soaps provided are not one use per guest, but large pump containers attached to the wall which I didn't like. I literally have no positives for this room, it was honestly so uncomfortable to stay here, and I won't be coming to the Aloft again. The only slight positive I can give was that the staff / check-in desk were very nice and helpful.

10

richard

Jul 15, 2025

·

Stayed 3 nights

Very modern hotel. Stayed 3 nights July 2025. All staff were welcoming & friendly. We had a city view room on 17th (top) floor. Lovely room, clean, complementary quality toiletries, really good air con. Great furnishings, lovely large bed, great hairdryer, complementary safe, complementary bottled water (one per day). You have to use yr room key to access the lift which gives a nice level of security. Extremely quiet once in room, never heard another guest. Unfortunately didn't get chance to use the pool, but the area looked clean. The one night we did decide to use the onsite restaurant they were only doing pizza, we opted to eat elsewhere, shame as the bar area did look really nice & welcoming. Perfect location for Bourban Street. If you book the Big Bus tour, the stop (no. 6) is just a 5 min walk round the corner. Walgreens on corner of block. Highly recommend this hotel and if ever we find ourselves back in NOLO, this would be our 1st hotel choice.

4

Holt

Nov 16, 2025

·

Stayed 3 nights

Upon check-in, I was given a room with no window. Then I was given a handicap room with a very small window that had a blackout shade that did not work and was stuck in the down position. The room was also adjacent to the elevator so it sounded like I was at a The room was also adjacent to the elevator so it sounded like I was at an airport the entire time I was there. The beds were worn out. On a positive note most of the staff were friendly and helpful.

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AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly and accommodating, with helpful front desk staff and occasional early check-in. However, some guests reported rude or unresponsive interactions, slow maintenance follow-up, and limited communication during false alarm incidents.

Related guest reviews

10

Cody

Aug 25, 2025

·

Stayed 1 night

Great front desk service! Good walkable location, very convenient to major tourist areas.

4

Miranda

Oct 26, 2024

·

Stayed 3 nights

The hotel was clean and in a great location. Staff were friendly when checking in/out and when we had questions about things to do/which direction to take. Why two stars? That’s because on our first night at approximately 11:30pm the alarm starts blaring. It’s supposed to, I get it. We get ourselves together and start heading for the stairs. Then the alarm stops and an announcement plays that there is no emergency and to disregard the alarm. Ok, back up the stairs to the room. Now repeat this for the next 30 minutes. It was so stressful and confusing and I can’t imagine how intense it was for the families with kids that had to go through this. There was zero communication from the front desk about this during, immediately after, or even in the morning. When I asked staff what happened, no one knew but said there were technicians on site. The second night was quiet but the alarm problems returned during the evening of day three. I’m disappointed that there was zero communication from the hotel about this when it happened nor has there been any effort to reach out at all. An actual emergency would be different, this wasn’t.

10

Stephanie

Jul 29, 2025

·

Stayed 6 nights

Superior customer service!

6

Ariel

Jul 25, 2025

·

Stayed 4 nights

So we were ready to love this hotel, we chose it for the location and the aesthetics. When we checked in the staff seemed courteous and nice, we were there for 5 days during a busy festival but the hotel was pleasantly quiet. Our room was fine except that the toilet didn't flush properly and the room layout meant any issues would affect the entire room. Then we called to ask about the pool only to be informed that it was closed for maintenance and would be for most of our stay. We were frustrated that this hadn't been disclosed upon check in but moved on. The second day of our stay there was a fire alarm and an automated voice telling us to evacuate via the stairs. When we reached the lobby after descending the 15 flights of stairs we were told that it was a mistake and that the alarm had been stopped for “a while”. However the staff seemed unaware that there are no speakers in the stairwell so me and the other guests would have had no way to hear it. When we rode the elevator back up to our floor we saw people in the pool. When we called down to the front the same person who had told us the pool was closed, the same person who had just been speaking with us, told us that it had opened. I understand that most of these things were outside of the staffs ability to control but the cavalier way that they treated any inconvenience that we experienced felt like poor customer service to me.

10

Anita

Jan 3, 2025

·

Stayed 4 nights

Lori checked us in at the front desk. She was very helpful and friendly.

10

David

Jul 16, 2025

·

Stayed 3 nights

Aloft was very clean and the customer service was above and beyond my expectations. Thank you

2

Stephen

Aug 3, 2025

·

Stayed 2 nights

Very bad customer service

10

Robert

Apr 11, 2023

·

Stayed 2 nights

Customer Service was impeccable!

10

Cara

Jul 26, 2025

·

Stayed 2 nights

Great hotel. Very nice and friendly staff. Easy access to areas to eat and shop around the hotel. Plus close to bourbon street. We parked in the garage behind the hotel for only 25 per day. Which was very convenient. Would stay there again.

10

Ashley

May 7, 2024

·

Stayed 2 nights

Great experience! China gave phenomenal customer service during the check in and check out process.

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AI-generated summary based on recent guest reviews

Location

Central, walkable base near Canal Street, Bourbon Street, and the French Quarter. A few guests mentioned typical urban safety concerns, but most appreciated the convenience.

Related guest reviews

6

Cynthia

Aug 27, 2025

·

Stayed 4 nights

The property was located in a great area.

10

Jessica

Apr 2, 2025

·

Stayed 5 nights

Great location for easy access to all things New Orleans, clean and great place to stay.

10

Faith

Sep 1, 2025

·

Stayed 4 nights

I like that just about everything was in walking distance

8

Sergio

Jun 28, 2025

·

Stayed 4 nights

Very close to many attractions. Bourbon street is a 5 minute walk at most.

10

Tony

Apr 28, 2025

·

Stayed 3 nights

Great location near Bourbon St. Walkable. Convenient store nearby

10

Christopher

Feb 7, 2025

·

Stayed 2 nights

Great location

10

Glyn Steven

Oct 13, 2024

·

Stayed 4 nights

Super location Vallet parking Breakfast to go Friendly staff Nice pool area Walking distance from French Quarter

10

Monique

Sep 8, 2025

·

Stayed 3 nights

Great location! Just a 5 minute walk to Bourbon street. Friendly staff. Great price.

10

john

Jul 28, 2025

·

Stayed 2 nights

Love this place. Will be back. Perfect location.

10

Diquita

Jul 28, 2024

·

Stayed 1 night

I'm not sure if this property was recently remodeled but its in new condition. The beds were comfy, the room was spacious. There is a mini fridge under the sink which I thought was weird but at least it has one. There is also a coffee maker and closet in the room. Great location, 1 block to canal, the trolley, and Bourbon.

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AI-generated summary based on recent guest reviews

Dining

On-site breakfast is paid and limited, while the lobby bar and bartenders are often praised; on some nights food options were minimal (for example, pizza only). Several guests preferred nearby cafes, and a few disliked the bar food.

Related guest reviews

10

Christian

Dec 22, 2024

·

Stayed 2 nights

The Aloft was extremely clean, very friendly staff, and a great ambiance. The breakfast options were solid and everything was within walking distance. Would highly recommend!

10

Alexander

Jan 22, 2025

·

Stayed 3 nights

Thank you for Vegan breakfast burgers with Just Egg!!

8

Keifer

Nov 24, 2023

·

Stayed 2 nights

The Hotel itself was great and in a great location! Within walking distance to everything and only a 5min walk to Bourbon Street. My wife & I even had drinks in the hotel bar before strolling out to Bourbon Street and the bartender was very knowlegeble when it came to drinks. The only issue I had was the valet parking setup. I was aware this hotel was a valet-only hotel at $43 nightly, but when we checked out it took nearly 45min for them to retrive our vehicle. Which was kind of a headace. Aside from that we really enjoyed our stay and would stay there again

10

layne

Jan 12, 2024

·

Stayed 1 night

I love this hotel! I had a corner room, and it was fantastic! Nice city view, great service from the staff and I love the cocktails that Cornelius makes in the bar.

8

Merelyn

Mar 3, 2025

·

Stayed 4 nights

The staff was great, location was great! Easy to navigate, somewhat accessible to majority of the festivities, food, and attractions in the area. I wish they microwaves in the rooms instead having to go down to the 1st floor. Requested extra towels, which I didn’t get until the next day. Service request was slow or they forgot. Which they had a better breakfast options, breakfast seemed pre cooked and just heated up for convenience. However, there are other breakfast locations in walking distance, which was convenient. All in all great stay , I would recommend.

8

Danielle

Jun 19, 2024

·

Stayed 3 nights

The staff was very friendly and helpful. Hotel is in a nice location, decent walking distance to Canal and Bourbon Street. Great little restaurant, Two Chick's Cafe, right around the corner. Room was small but fit our needs, washcloths and pillowcase wasn't the cleanest the front desk happily provided us with replacement linens. We werent provided with trash bags but this wasnt a big deal as we just used bags from take out. Enjoyed playing pool in the lobby, other board games available as well which was great. Our biggeat complaint was the food from the bar, taste was terrible, we shouldve taken it back downstairs but it was late so we just tossed it.

10

Ziwuan

Jun 8, 2025

·

Stayed 3 nights

The hotel was beautiful! Staff was very sweet! Drinks were good as well! I would definitely recommend!

8

Sharon

Aug 29, 2025

·

Stayed 3 nights

The stay was good. The pool needed to be cleaned and it wasn’t. So I was unable to use it. But overall service was good. Bar staff were amazing. Will stay again.

10

richard

Jul 15, 2025

·

Stayed 3 nights

Very modern hotel. Stayed 3 nights July 2025. All staff were welcoming & friendly. We had a city view room on 17th (top) floor. Lovely room, clean, complementary quality toiletries, really good air con. Great furnishings, lovely large bed, great hairdryer, complementary safe, complementary bottled water (one per day). You have to use yr room key to access the lift which gives a nice level of security. Extremely quiet once in room, never heard another guest. Unfortunately didn't get chance to use the pool, but the area looked clean. The one night we did decide to use the onsite restaurant they were only doing pizza, we opted to eat elsewhere, shame as the bar area did look really nice & welcoming. Perfect location for Bourban Street. If you book the Big Bus tour, the stop (no. 6) is just a 5 min walk round the corner. Walgreens on corner of block. Highly recommend this hotel and if ever we find ourselves back in NOLO, this would be our 1st hotel choice.

8

Marios

Feb 15, 2025

·

Stayed 5 nights

2 minute walk from Bourbon Street. The rooms are equal or better than Marriott ans Hilton accross the street that cost 3 times as much. The breakfst setting is weird, however.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $121	2 $112	3 $112	4 $121	5 $186	6	7
8 $157	9 $106	10 $107	11 $104	12 $144	13 $511	14 $512
15 $142	16 $100	17 $108	18 $110	19 $155	20 $221	21 $349
22 $108	23 $93	24 $94	25 $92	26 $103	27 $265	28 $265
29 $108	30 $120

Aloft by Marriott New Orleans Downtown

Prices for Aloft by Marriott New Orleans Downtown

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Hearing Accessible (Roll-In Shower)

Room, 1 King Bed

Room, 1 Double Bed, Corner

Room, 1 King Bed, City View (High Floor)

Room, 2 Queen Beds, Hearing Accessible, City View (Roll-In Shower)

Room, 2 Queen Beds, City View

Room, 1 King Bed, City View

Room, 1 King Bed, Hearing Accessible, City View (Roll-In Shower)

Room, 1 King Bed, City View, Corner

Room, 2 Queen Beds, Hearing Accessible, City View (Bathtub, High Floor)

Room, 2 Queen Beds, Hearing Accessible, City View (Roll-In Shower, High Floor)

Room, 2 Queen Beds, City View (Windows on 2 Sides, High Floor)

Room, 1 King Bed, City View (Windows on 2 Sides, High Floor)

Room, 2 Queen Beds, City View (High Floor)

Guest reviews of Aloft by Marriott New Orleans Downtown

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Aloft by Marriott New Orleans Downtown

Considering this hotel for your New Orleans trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27	28	29 $161	30 $274	31 $255