Holiday Inn Express and Suites West Ocean City by IHG

I had just gotten out of the hospital, where I had been for over a week. I needed to have a shower on the first floor because I am unable to walk and at my home the shower is on the second floor. The first thing I noticed was how dirty the carpet was in the room, I moved past it because I had to be there. I needed a shower that had a bench seat and the gentleman at the front desk was very accommodating and helped you find a room with what I needed. He was even so kind to push me to my room on a rolling chair because I am unable to walk. The beds were comfortable and the sheets clean. Unfortunately when I went to take a shower it was not clean. I cleaned it myself before showering and removed alot of black scum, mold?? Honestly Im not sure but a lot of it. They do provide a huge continental breakfast.. Omelettes, bacon, sausage, sausage gravy, cereal, muffins, bagels, yogurt, fruit juices. It is a very nice addition to the end of yout stay.

This is an older property that could use a few minor repairs but overall is still in good shape and is kept clean by attentive staff. The breakfast buffet was okay, nothing special but saved us time and money going out somewhere else. The cookies in the evening are a nice touch and tasty! They were replacing several noisy AC units while we were there so they are making some upgrades. The front desk staff are very friendly and helpful.

Great place to stay in. The crew members were fantastic. Pool was clean, the kids enjoyed it.

Outstanding service

The shower in my room was terrible the shower head connection to the hose was broken, water pouring out which flooded the bathroom floor my husband almost fell! The drain in tub wouldn't stay open , just horrible