Iris Studios & Apartments

Great location. Quick response from landlord for any questions or needs. Clean. Nice pool.

Good location and good amenities. We had a few cockroaches in the bathroom and the walls are paper thin.

We had the informations to get in the studio when we were on the plane. So we cannot even into the lobby. Gracias a dios Viviana living there, help us with the internet. We did nt have a Mexicain chip on our phones. It will be Nice to have the informations before arriving Cancun.

It was dirty, countertop in bathroom had sticky stuff same as door handle in bathroom. Bar of soap left from previous person. Towels smelt bad and super old.

Check in was as worse as it can get. Looking for an hour in the mid day heat to find the place as pictures didn’t tell exactly and google maps location doesn’t show any signs. There is also no reception. I called the number of the place at least 15 times, no response. Eventually with the help of many locals and helpless Spanish communication, the details to enter the room were send to a helpful stranger. Via WhatsApp, communication worked pretty well, however, critical questions (e.g. about the bad A/C condition and the unnessary switch) remained ignored, which was the main reason for the bad communication rating. Don’t expect too much when you book this accommodation. The furniture is very old. The A/C works but is very old as well. It dripped water during the night on my bed/head. So I had to move the bed and put a towel under. A/C also stops once you leave the room, so when you get back it’s always hot. The place is in a good location and free parking is right in front of the building on the street. The area is also quiet and seems safe. The room was mostly clean, however in 8 days only cleaned once. Make sure you don’t leave any trace of food inside your room as cockroaches and ants will come in insanely quick. If you leave no food, it’s mostly good. Just had 2-3 bugs in those days. I was happy that I had no mosquitos in the room. Bathroom is fine. Seat shell is a bit loose. All in all, the place is alright. But not a place where you feel like home.