Live Tulum
$40
/ night
Avg. for October
Prices for Live Tulum
Select dates to see prices and availability
$40
/ night
Avg. for October
Monthly average prices
Nightly prices at Live Tulum average $32 in March, the cheapest month, and $52 in November, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $46 |
| February | $39 |
| March | $32 |
| April | $41 |
| May | $38 |
| June | $41 |
| July | $40 |
| October | $40 |
| November | $52 |
| December | $43 |
J
F
M
A
M
J
J
Oct · $40
O
N
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Most expensive: November (~$52)
Cheapest: March (~$32)
About this property
Centrally located guesthouse in Tulum with an outdoor pool, private balconies, and free self-parking available onsite.
Location
With a stay at Livetulum, you'll be centrally located in Tulum, convenient to Tulum National Park and Tulum Mayan Ruins
24-Hour Reception
WiFi
Wheelchair Accessible (Limited)
Location
Calle Andromeda Oriente Manzana 18,Lote 3,Esquina Escorpión Sur,77780 Tulum,Quintana Roo,Yucatán,MX, Tulum City Center, Tulum, Tulum, Quintana Roo, Mexico
Room options
4
Suite Standard
Room details
Sleeps 8
Air ConditioningWi-Fi (Free)Mini Bar
Apartment Standard
Suite Queen Size Bed
Sleeps 8
3
Studio Standard
Room details
Sleeps 5
Air ConditioningWi-Fi (Free)Mini Bar
Room Standard
Apartment Two Bedrooms
Guest reviews of Live Tulum
8.7
Fabulous
Based on 498 verified reviews
Who stays here?
Couple
67%
Family
14%
Group
15%
Solo
2%
What guests think
AI-generated summary based on recent guest reviews
LiveTulum is a budget-friendly boutique stay in Tulum town with a walkable, fairly quiet location, a pleasant pool area, and generally friendly staff, appealing to travelers seeking simple convenience near restaurants, shops, and public transport.
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What guests think
LiveTulum is a budget-friendly boutique stay in Tulum town with a walkable, fairly quiet location, a pleasant pool area, and generally friendly staff, appealing to travelers seeking simple convenience near restaurants, shops, and public transport.
Several mention spacious rooms, some with kitchenettes or pool-view balconies, and convenient parking. Recurring downsides include inconsistent Wi‑Fi, occasional weak air conditioning, and maintenance quirks like temperamental showers or plumbing. Noise from the road or nearby construction affects some stays, and cleanliness feedback is mixed, with reports of mildew or stained linens alongside many clean-room comments; there is no on‑site restaurant or breakfast. Expect a simple, good‑value base in town rather than a beach resort.
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AI-generated summary based on recent guest reviews
Facilities
Guests like the small outdoor pool and the convenience of off‑street parking. There is no on‑site restaurant or breakfast, but eateries are a short walk away.
Related guest reviews
10
Nancy
Aug 3, 2024
·
Stayed 2 nights
Great place for reasonable price; Nice pool, walking distance to the center, clean, airy room with kitchen and breakfast nook, good A/C and ceiling fans. Very friendly, welcoming and helpful staff, especially Leo, whose warmth, hospitality and sense of humor made everything feel like home. Love this place! We’ll come back!
Great place for reasonable price; Nice pool, walking distance to the center, clean, airy room with kitchen and breakfast nook, good A/C and ceiling fans. Very friendly, welcoming and helpful staff, especially Leo, whose warmth, hospitality and sense of humor made everything feel like home. Love this place! We’ll come back!
10
Valerie
Apr 4, 2024
·
Stayed 7 nights
Lovely hotel with a clean pool. Good location near tour pick ups, restaurants and shops. Far from the beach
Lovely hotel with a clean pool. Good location near tour pick ups, restaurants and shops. Far from the beach
2
LaTasha
Mar 5, 2025
·
Stayed 3 nights
This property was very dirty molded curtains dirty pool. Sheets were stained. The staff is lovely and the location is amazing. It's not clean .
This property was very dirty molded curtains dirty pool. Sheets were stained. The staff is lovely and the location is amazing. It's not clean .
10
Jerry
Jan 22, 2025
·
Stayed 1 night
Nice property and would stay here again but thought it had breakfast with it but it doesn’t.
Nice property and would stay here again but thought it had breakfast with it but it doesn’t.
10
stephen
Mar 8, 2024
·
Stayed 10 nights
Great location, off the Main Street so it’s quieter but next to everything in town and only a 15 bike ride to the beach. We rented bikes next door which was convenient. The staff were super nice, the rooms were super clean and comfortable. Nothing else I’d need (other than breakfast, which would have been awesome) but you do have your own kitchen so it works out.
Great location, off the Main Street so it’s quieter but next to everything in town and only a 15 bike ride to the beach. We rented bikes next door which was convenient. The staff were super nice, the rooms were super clean and comfortable. Nothing else I’d need (other than breakfast, which would have been awesome) but you do have your own kitchen so it works out.
8
NANCI G DEL C
Apr 19, 2025
·
Stayed 3 nights
Buena, la alberca, cuenta con estacionamiento y aunque no tiene Restaurant propio está rodeado de lugares a donde comer además, cuenta con la cocinera con todos los servicios, felicidades
Buena, la alberca, cuenta con estacionamiento y aunque no tiene Restaurant propio está rodeado de lugares a donde comer además, cuenta con la cocinera con todos los servicios, felicidades
8
Dariush
Feb 1, 2024
·
Stayed 2 nights
For the price it's ok. Very basic. If you come from the US it's well below the average standard, yet above average US hotels price. I stayed two nights in January. Even then the a/c is not strong enough to cool down even if it is on 24/7. Parking is convenient. Walking distance to many restaurants and shops. Far from the beach.
For the price it's ok. Very basic. If you come from the US it's well below the average standard, yet above average US hotels price. I stayed two nights in January. Even then the a/c is not strong enough to cool down even if it is on 24/7. Parking is convenient. Walking distance to many restaurants and shops. Far from the beach.
10
Thomas
May 2, 2024
·
Stayed 2 nights
The swimming pool, the nicely designed rooms
The swimming pool, the nicely designed rooms
10
Christine
Jan 24, 2025
·
Stayed 3 nights
LIVETULUM is a wonderful small hotel with a beautifully maintained pool. We loved being in a peaceful safe oasis.
LIVETULUM is a wonderful small hotel with a beautifully maintained pool. We loved being in a peaceful safe oasis.
6
Amy
Feb 2, 2026
·
Stayed 1 night
This is exactly what you think it is: An economical option to stay in if you are feeling cheap. I paid about $50 for one night in a "suite" room and despite my negatives below, I think that's still a reasonable price. I actually think that for that price, these things are to be expected. On the + Side: The gentleman at the front desk for check in was very nice. The property is very lovely and has great spots for reading and water at various locations that guests can use to refill their water bottles. The bed was comfortable, although after I saw the bath tub, I admit I was a little worried about bedbugs. There are about 8-10 off street parking spots, which are easy to use, and that's a plus in this part of Tulum. Walking distance of many restaurants and some shopping. On the - Side: I was in Suite 2. I was tempted by the "deep bath tub" description for the suite, so it's my fault. But the tub was stained with mildew and I wouldn't sit on that! There was no tub spout, just a shower, which was dripping slightly all night. I got in the next morning to take a shower and the water just dumped down from the rainfall shower head. I felt like I was in my 20s again, living in a garbage apartment in San Diego, except the shower and bathtub there were better. The television wasn't really attached to the wall, the remote had no volume control, and the wifi did not work after 1 hr. One of the mugs was dirty. I should have stuck with the master suite or the swim up suite!
This is exactly what you think it is: An economical option to stay in if you are feeling cheap. I paid about $50 for one night in a "suite" room and despite my negatives below, I think that's still a reasonable price. I actually think that for that price, these things are to be expected. On the + Side: The gentleman at the front desk for check in was very nice. The property is very lovely and has great spots for reading and water at various locations that guests can use to refill their water bottles. The bed was comfortable, although after I saw the bath tub, I admit I was a little worried about bedbugs. There are about 8-10 off street parking spots, which are easy to use, and that's a plus in this part of Tulum. Walking distance of many restaurants and some shopping. On the - Side: I was in Suite 2. I was tempted by the "deep bath tub" description for the suite, so it's my fault. But the tub was stained with mildew and I wouldn't sit on that! There was no tub spout, just a shower, which was dripping slightly all night. I got in the next morning to take a shower and the water just dumped down from the rainfall shower head. I felt like I was in my 20s again, living in a garbage apartment in San Diego, except the shower and bathtub there were better. The television wasn't really attached to the wall, the remote had no volume control, and the wifi did not work after 1 hr. One of the mugs was dirty. I should have stuck with the master suite or the swim up suite!
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests report clean rooms and well‑kept spaces. However, multiple reviews cite issues like mildew in bathrooms, stained linens, a dirty pool, and mosquitoes, indicating inconsistent standards.
Related guest reviews
8
said
Mar 9, 2024
·
Stayed 4 nights
The hotel is easy to find rooms are clean Except there were so many mosquitoes inside And the AC is not very cold but over all its nice and enjoyed my stay there ans defn would stay again there
The hotel is easy to find rooms are clean Except there were so many mosquitoes inside And the AC is not very cold but over all its nice and enjoyed my stay there ans defn would stay again there
2
LaTasha
Mar 5, 2025
·
Stayed 3 nights
This property was very dirty molded curtains dirty pool. Sheets were stained. The staff is lovely and the location is amazing. It's not clean .
This property was very dirty molded curtains dirty pool. Sheets were stained. The staff is lovely and the location is amazing. It's not clean .
10
Jean
Jan 7, 2024
·
Stayed 7 nights
Clean beautiful rustic property. Very cute room! Comfortable bed and pillows. Short walk from downtown but just far enugh away for a peaceful sleep. Lots of great restaurants and shops nearby. I wouldn't hesitate to stay here again. The wifi wasn't working but we were able to install isim cards for internet connection.
Clean beautiful rustic property. Very cute room! Comfortable bed and pillows. Short walk from downtown but just far enugh away for a peaceful sleep. Lots of great restaurants and shops nearby. I wouldn't hesitate to stay here again. The wifi wasn't working but we were able to install isim cards for internet connection.
10
Nejra
Nov 28, 2023
·
Stayed 2 nights
I stayed at this hotel with my sister. We ended up extending your stay longer then planned. We loved this hotel. It was clean and the beds were were comfortable. It was quiet at night so you will not have troubles sleeping here. Wifi, fans and aircon worked very well and they provide you with a safety box in the room to keep valuables. Very friendly staff and a security gard at the door all night long. The place is central and has free parking space just outside. We rented a scooter and had no issues with parking. If you rent a bike they allow you to keep it inside of the hotel premises over night which was great. The area feels safe and is lit up in the night. Very close to the main streets and you can easily get from there to the beaches and the hotel zone by driving. Hailing a cab from there should not be too hard either since it’s so central. I would highly recommend this hotel. If we come back to Tulum we would definitely stay here again.
I stayed at this hotel with my sister. We ended up extending your stay longer then planned. We loved this hotel. It was clean and the beds were were comfortable. It was quiet at night so you will not have troubles sleeping here. Wifi, fans and aircon worked very well and they provide you with a safety box in the room to keep valuables. Very friendly staff and a security gard at the door all night long. The place is central and has free parking space just outside. We rented a scooter and had no issues with parking. If you rent a bike they allow you to keep it inside of the hotel premises over night which was great. The area feels safe and is lit up in the night. Very close to the main streets and you can easily get from there to the beaches and the hotel zone by driving. Hailing a cab from there should not be too hard either since it’s so central. I would highly recommend this hotel. If we come back to Tulum we would definitely stay here again.
4
Alexandre
Jan 20, 2023
·
Stayed 3 nights
A fuir ! Sur les photos, l'hôtel semble entouré de verdure et calme, à l'arrivée on découvre un immeuble qui bloque la vue de la chambre et un autre plus haut en cours de construction ! Oubliez l'intimité, avec les travailleurs qui regardent directement dans votre chambre, et le bruit du matin au soir, impossible d'avoir un moment de tranquillité. Pas d'eau chaude non plus, et la propreté laisse à désirer. Une déception cet hôtel. J'aurai bien aimé ajouter des photos pour illustrer mes propos mais l'application Hotels.com ne fonctionne pas correctement lorsque l'on souhaite ajouter des photos.
A fuir ! Sur les photos, l'hôtel semble entouré de verdure et calme, à l'arrivée on découvre un immeuble qui bloque la vue de la chambre et un autre plus haut en cours de construction ! Oubliez l'intimité, avec les travailleurs qui regardent directement dans votre chambre, et le bruit du matin au soir, impossible d'avoir un moment de tranquillité. Pas d'eau chaude non plus, et la propreté laisse à désirer. Une déception cet hôtel. J'aurai bien aimé ajouter des photos pour illustrer mes propos mais l'application Hotels.com ne fonctionne pas correctement lorsque l'on souhaite ajouter des photos.
8
David
May 19, 2025
·
Stayed 2 nights
Recomiendo hotel live tulum super limpio y comodos ,son amable todos tanto como recepcionistas, lo pase increible,pronto regresó .
Recomiendo hotel live tulum super limpio y comodos ,son amable todos tanto como recepcionistas, lo pase increible,pronto regresó .
4
Katherine
Feb 13, 2024
·
Stayed 1 night
Dirty room, rude front desk attendant. Wouldn’t recommend. Thank goodness we were only staying one night!!!!
Dirty room, rude front desk attendant. Wouldn’t recommend. Thank goodness we were only staying one night!!!!
6
Amy
Feb 2, 2026
·
Stayed 1 night
This is exactly what you think it is: An economical option to stay in if you are feeling cheap. I paid about $50 for one night in a "suite" room and despite my negatives below, I think that's still a reasonable price. I actually think that for that price, these things are to be expected. On the + Side: The gentleman at the front desk for check in was very nice. The property is very lovely and has great spots for reading and water at various locations that guests can use to refill their water bottles. The bed was comfortable, although after I saw the bath tub, I admit I was a little worried about bedbugs. There are about 8-10 off street parking spots, which are easy to use, and that's a plus in this part of Tulum. Walking distance of many restaurants and some shopping. On the - Side: I was in Suite 2. I was tempted by the "deep bath tub" description for the suite, so it's my fault. But the tub was stained with mildew and I wouldn't sit on that! There was no tub spout, just a shower, which was dripping slightly all night. I got in the next morning to take a shower and the water just dumped down from the rainfall shower head. I felt like I was in my 20s again, living in a garbage apartment in San Diego, except the shower and bathtub there were better. The television wasn't really attached to the wall, the remote had no volume control, and the wifi did not work after 1 hr. One of the mugs was dirty. I should have stuck with the master suite or the swim up suite!
This is exactly what you think it is: An economical option to stay in if you are feeling cheap. I paid about $50 for one night in a "suite" room and despite my negatives below, I think that's still a reasonable price. I actually think that for that price, these things are to be expected. On the + Side: The gentleman at the front desk for check in was very nice. The property is very lovely and has great spots for reading and water at various locations that guests can use to refill their water bottles. The bed was comfortable, although after I saw the bath tub, I admit I was a little worried about bedbugs. There are about 8-10 off street parking spots, which are easy to use, and that's a plus in this part of Tulum. Walking distance of many restaurants and some shopping. On the - Side: I was in Suite 2. I was tempted by the "deep bath tub" description for the suite, so it's my fault. But the tub was stained with mildew and I wouldn't sit on that! There was no tub spout, just a shower, which was dripping slightly all night. I got in the next morning to take a shower and the water just dumped down from the rainfall shower head. I felt like I was in my 20s again, living in a garbage apartment in San Diego, except the shower and bathtub there were better. The television wasn't really attached to the wall, the remote had no volume control, and the wifi did not work after 1 hr. One of the mugs was dirty. I should have stuck with the master suite or the swim up suite!
10
Adam
Feb 16, 2023
·
Stayed 2 nights
The staff here was great. Nice rooms. Clean and eco friendly. Great central location
The staff here was great. Nice rooms. Clean and eco friendly. Great central location
10
Gustavo
Mar 6, 2022
·
Stayed 2 nights
Nos encantó la ubicación, la comodidad del hotel y la limpieza del cuarto
Nos encantó la ubicación, la comodidad del hotel y la limpieza del cuarto
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AI-generated summary based on recent guest reviews
Rooms
Many find the rooms spacious, comfortable, and rustic in style, with some featuring kitchenettes or pool‑view balconies. Downsides include street or construction noise, Wi‑Fi that ranges from strong to nonfunctional, occasionally weak A/C, and some dated fittings.
Related guest reviews
10
Nancy
Aug 3, 2024
·
Stayed 2 nights
Great place for reasonable price; Nice pool, walking distance to the center, clean, airy room with kitchen and breakfast nook, good A/C and ceiling fans. Very friendly, welcoming and helpful staff, especially Leo, whose warmth, hospitality and sense of humor made everything feel like home. Love this place! We’ll come back!
Great place for reasonable price; Nice pool, walking distance to the center, clean, airy room with kitchen and breakfast nook, good A/C and ceiling fans. Very friendly, welcoming and helpful staff, especially Leo, whose warmth, hospitality and sense of humor made everything feel like home. Love this place! We’ll come back!
8
said
Mar 9, 2024
·
Stayed 4 nights
The hotel is easy to find rooms are clean Except there were so many mosquitoes inside And the AC is not very cold but over all its nice and enjoyed my stay there ans defn would stay again there
The hotel is easy to find rooms are clean Except there were so many mosquitoes inside And the AC is not very cold but over all its nice and enjoyed my stay there ans defn would stay again there
10
Nejra
Nov 28, 2023
·
Stayed 2 nights
I stayed at this hotel with my sister. We ended up extending your stay longer then planned. We loved this hotel. It was clean and the beds were were comfortable. It was quiet at night so you will not have troubles sleeping here. Wifi, fans and aircon worked very well and they provide you with a safety box in the room to keep valuables. Very friendly staff and a security gard at the door all night long. The place is central and has free parking space just outside. We rented a scooter and had no issues with parking. If you rent a bike they allow you to keep it inside of the hotel premises over night which was great. The area feels safe and is lit up in the night. Very close to the main streets and you can easily get from there to the beaches and the hotel zone by driving. Hailing a cab from there should not be too hard either since it’s so central. I would highly recommend this hotel. If we come back to Tulum we would definitely stay here again.
I stayed at this hotel with my sister. We ended up extending your stay longer then planned. We loved this hotel. It was clean and the beds were were comfortable. It was quiet at night so you will not have troubles sleeping here. Wifi, fans and aircon worked very well and they provide you with a safety box in the room to keep valuables. Very friendly staff and a security gard at the door all night long. The place is central and has free parking space just outside. We rented a scooter and had no issues with parking. If you rent a bike they allow you to keep it inside of the hotel premises over night which was great. The area feels safe and is lit up in the night. Very close to the main streets and you can easily get from there to the beaches and the hotel zone by driving. Hailing a cab from there should not be too hard either since it’s so central. I would highly recommend this hotel. If we come back to Tulum we would definitely stay here again.
10
Larissa
Dec 24, 2021
·
Stayed 1 night
O quarto é lindo, a varanda sai de frente para a piscina, decoração maravilhosa !!
O quarto é lindo, a varanda sai de frente para a piscina, decoração maravilhosa !!
8
Dariush
Feb 1, 2024
·
Stayed 2 nights
For the price it's ok. Very basic. If you come from the US it's well below the average standard, yet above average US hotels price. I stayed two nights in January. Even then the a/c is not strong enough to cool down even if it is on 24/7. Parking is convenient. Walking distance to many restaurants and shops. Far from the beach.
For the price it's ok. Very basic. If you come from the US it's well below the average standard, yet above average US hotels price. I stayed two nights in January. Even then the a/c is not strong enough to cool down even if it is on 24/7. Parking is convenient. Walking distance to many restaurants and shops. Far from the beach.
10
Mayumi
Jan 18, 2025
·
Stayed 2 nights
My husband and I started in this hotel for 2 nights and we loved it. The room was spacious and tastefully decorated. This is a clean, charming hotel in the relatively quiet area. It is convenient enough to get anything from a nice cafe for breakfast to rental bike store. Strong WIFI, new AC and hot shower are all helpful.
My husband and I started in this hotel for 2 nights and we loved it. The room was spacious and tastefully decorated. This is a clean, charming hotel in the relatively quiet area. It is convenient enough to get anything from a nice cafe for breakfast to rental bike store. Strong WIFI, new AC and hot shower are all helpful.
6
peter
May 27, 2024
·
Stayed 4 nights
the hotel does not have working wifi, if you rely on wifi to connect, stream & communicate this is not the place to stay. clearly an in-house connectivity issue, no urgency to fix.. 4 nights, no wifi.
the hotel does not have working wifi, if you rely on wifi to connect, stream & communicate this is not the place to stay. clearly an in-house connectivity issue, no urgency to fix.. 4 nights, no wifi.
8
Carolina
Dec 19, 2021
·
Stayed 1 night
Schöne Unterkunft, mit allem was man braucht. Etwas abseits des Trubels der Stadt, was es sehr ruhig (bis auf die aktuell angrenzende Baustelle) macht. Aber dennoch sehr nah zu den Foodständen am Abends bzw zu den Bars.
Schöne Unterkunft, mit allem was man braucht. Etwas abseits des Trubels der Stadt, was es sehr ruhig (bis auf die aktuell angrenzende Baustelle) macht. Aber dennoch sehr nah zu den Foodständen am Abends bzw zu den Bars.
4
Cyril
Mar 12, 2025
·
Stayed 8 nights
Noisy property because of busy road, adjacent hotel rooftop and night clerk occasionally playing loud videos on his phone (who's upset when you ask him to turn it down). Also busted showerhead taking forever to heat up and spraying the whole bathroom. Would not book again.
Noisy property because of busy road, adjacent hotel rooftop and night clerk occasionally playing loud videos on his phone (who's upset when you ask him to turn it down). Also busted showerhead taking forever to heat up and spraying the whole bathroom. Would not book again.
8
Kim
Apr 14, 2025
·
Stayed 2 nights
Very good overall, beautiful place! Rooms were spacious and had everything we needed, although we did have some trouble with our bathroom (toilet didn’t flush, and the shower didn’t always have hot water and the pressure was very intense) but overall we enjoyed our stay and would definitely consider coming back!
Very good overall, beautiful place! Rooms were spacious and had everything we needed, although we did have some trouble with our bathroom (toilet didn’t flush, and the shower didn’t always have hot water and the pressure was very intense) but overall we enjoyed our stay and would definitely consider coming back!
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AI-generated summary based on recent guest reviews
Service
Reviews frequently praise friendly, helpful front‑desk staff and a welcoming atmosphere. A few mention issues such as strict late checkout, noisy night staff, unresolved Wi‑Fi problems, or poor handling of refunds.
Related guest reviews
10
Nancy
Aug 3, 2024
·
Stayed 2 nights
Great place for reasonable price; Nice pool, walking distance to the center, clean, airy room with kitchen and breakfast nook, good A/C and ceiling fans. Very friendly, welcoming and helpful staff, especially Leo, whose warmth, hospitality and sense of humor made everything feel like home. Love this place! We’ll come back!
Great place for reasonable price; Nice pool, walking distance to the center, clean, airy room with kitchen and breakfast nook, good A/C and ceiling fans. Very friendly, welcoming and helpful staff, especially Leo, whose warmth, hospitality and sense of humor made everything feel like home. Love this place! We’ll come back!
2
Ambour
Jan 5, 2024
·
Stayed 4 nights
I don’t normally leave negative reviews but this experience was the most frustrating experience I’ve had in quite a while. To start, when we checked in, we were told there was no wifi in the hotel and that there was no air conditioning. This is at odds with what amenities it shows the hotel having on the listing. If we had known that there would be no wifi or AC (in a tropical climate, mind you) we would NOT have booked the room. It was really late when we checked in so we had to wait until the next day. When we approached the concierge about the lack of amenities, he says the wifi is down everywhere in that location (which wasn’t true because we were able to get wifi at a place 1/2 a mile away). When we asked about the AC, he holds up a remote to turn on the unit in our room. What good is that going to do us to get ac if you’re keeping the remote to the ac in the room, behind the desk??? So we had to sleep in sweltering heat for a night because they didn’t want to give us the remote to one wall ac unit that looked incredibly old. The worst part is that, after checking out early, due to the lack of amenities advertised, they did not refund us for the 3 nights we didn’t stay so we ended up having to pay for 4 nights when we only stayed one. Awful customer service on top of it being incredibly loud and the room being outdated. Not worth the money AT ALL. Do not stay here, there are much better options nearby.
I don’t normally leave negative reviews but this experience was the most frustrating experience I’ve had in quite a while. To start, when we checked in, we were told there was no wifi in the hotel and that there was no air conditioning. This is at odds with what amenities it shows the hotel having on the listing. If we had known that there would be no wifi or AC (in a tropical climate, mind you) we would NOT have booked the room. It was really late when we checked in so we had to wait until the next day. When we approached the concierge about the lack of amenities, he says the wifi is down everywhere in that location (which wasn’t true because we were able to get wifi at a place 1/2 a mile away). When we asked about the AC, he holds up a remote to turn on the unit in our room. What good is that going to do us to get ac if you’re keeping the remote to the ac in the room, behind the desk??? So we had to sleep in sweltering heat for a night because they didn’t want to give us the remote to one wall ac unit that looked incredibly old. The worst part is that, after checking out early, due to the lack of amenities advertised, they did not refund us for the 3 nights we didn’t stay so we ended up having to pay for 4 nights when we only stayed one. Awful customer service on top of it being incredibly loud and the room being outdated. Not worth the money AT ALL. Do not stay here, there are much better options nearby.
10
Nejra
Nov 28, 2023
·
Stayed 2 nights
I stayed at this hotel with my sister. We ended up extending your stay longer then planned. We loved this hotel. It was clean and the beds were were comfortable. It was quiet at night so you will not have troubles sleeping here. Wifi, fans and aircon worked very well and they provide you with a safety box in the room to keep valuables. Very friendly staff and a security gard at the door all night long. The place is central and has free parking space just outside. We rented a scooter and had no issues with parking. If you rent a bike they allow you to keep it inside of the hotel premises over night which was great. The area feels safe and is lit up in the night. Very close to the main streets and you can easily get from there to the beaches and the hotel zone by driving. Hailing a cab from there should not be too hard either since it’s so central. I would highly recommend this hotel. If we come back to Tulum we would definitely stay here again.
I stayed at this hotel with my sister. We ended up extending your stay longer then planned. We loved this hotel. It was clean and the beds were were comfortable. It was quiet at night so you will not have troubles sleeping here. Wifi, fans and aircon worked very well and they provide you with a safety box in the room to keep valuables. Very friendly staff and a security gard at the door all night long. The place is central and has free parking space just outside. We rented a scooter and had no issues with parking. If you rent a bike they allow you to keep it inside of the hotel premises over night which was great. The area feels safe and is lit up in the night. Very close to the main streets and you can easily get from there to the beaches and the hotel zone by driving. Hailing a cab from there should not be too hard either since it’s so central. I would highly recommend this hotel. If we come back to Tulum we would definitely stay here again.
10
Monica
Mar 21, 2025
·
Stayed 3 nights
Loved our stay here. The front desk guy is the best and so was everything about this place. We would definitely stay here again should we return.
Loved our stay here. The front desk guy is the best and so was everything about this place. We would definitely stay here again should we return.
10
Murali
May 16, 2024
·
Stayed 2 nights
Very friendly staff and convenient to travel to downtown
Very friendly staff and convenient to travel to downtown
6
peter
May 27, 2024
·
Stayed 4 nights
the hotel does not have working wifi, if you rely on wifi to connect, stream & communicate this is not the place to stay. clearly an in-house connectivity issue, no urgency to fix.. 4 nights, no wifi.
the hotel does not have working wifi, if you rely on wifi to connect, stream & communicate this is not the place to stay. clearly an in-house connectivity issue, no urgency to fix.. 4 nights, no wifi.
8
Leila
Apr 6, 2024
·
Stayed 5 nights
Tranquila e de fácil acesso aos lugares turísticos!transporte público na quadra do hotel. Recepção gentil com boas informações sobre a dinâmica da cidade!
Tranquila e de fácil acesso aos lugares turísticos!transporte público na quadra do hotel. Recepção gentil com boas informações sobre a dinâmica da cidade!
4
Katherine
Feb 13, 2024
·
Stayed 1 night
Dirty room, rude front desk attendant. Wouldn’t recommend. Thank goodness we were only staying one night!!!!
Dirty room, rude front desk attendant. Wouldn’t recommend. Thank goodness we were only staying one night!!!!
4
Cyril
Mar 12, 2025
·
Stayed 8 nights
Noisy property because of busy road, adjacent hotel rooftop and night clerk occasionally playing loud videos on his phone (who's upset when you ask him to turn it down). Also busted showerhead taking forever to heat up and spraying the whole bathroom. Would not book again.
Noisy property because of busy road, adjacent hotel rooftop and night clerk occasionally playing loud videos on his phone (who's upset when you ask him to turn it down). Also busted showerhead taking forever to heat up and spraying the whole bathroom. Would not book again.
8
Marisha
Mar 17, 2024
·
Stayed 2 nights
Great comfy room for a quick family trip in Tulum. Luis at the front desk (day) was awesome & super helpful. Great stay- took one star off due to not allowing a late checkout: we had a 2hr tour scheduled & would not be back by noon but the front desk guy (not Luis, different one) wouldn’t budge so we canceled your :( Other then that excellent stay!
Great comfy room for a quick family trip in Tulum. Luis at the front desk (day) was awesome & super helpful. Great stay- took one star off due to not allowing a late checkout: we had a 2hr tour scheduled & would not be back by noon but the front desk guy (not Luis, different one) wouldn’t budge so we canceled your :( Other then that excellent stay!
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AI-generated summary based on recent guest reviews
Location
Central, walkable base in Tulum town close to restaurants, shops, and public transport, with many finding it relatively quiet. Several note it is far from the beach, though biking or road access is straightforward.
Related guest reviews
10
Nancy
Aug 3, 2024
·
Stayed 2 nights
Great place for reasonable price; Nice pool, walking distance to the center, clean, airy room with kitchen and breakfast nook, good A/C and ceiling fans. Very friendly, welcoming and helpful staff, especially Leo, whose warmth, hospitality and sense of humor made everything feel like home. Love this place! We’ll come back!
Great place for reasonable price; Nice pool, walking distance to the center, clean, airy room with kitchen and breakfast nook, good A/C and ceiling fans. Very friendly, welcoming and helpful staff, especially Leo, whose warmth, hospitality and sense of humor made everything feel like home. Love this place! We’ll come back!
10
Valerie
Apr 4, 2024
·
Stayed 7 nights
Lovely hotel with a clean pool. Good location near tour pick ups, restaurants and shops. Far from the beach
Lovely hotel with a clean pool. Good location near tour pick ups, restaurants and shops. Far from the beach
10
Nejra
Nov 28, 2023
·
Stayed 2 nights
I stayed at this hotel with my sister. We ended up extending your stay longer then planned. We loved this hotel. It was clean and the beds were were comfortable. It was quiet at night so you will not have troubles sleeping here. Wifi, fans and aircon worked very well and they provide you with a safety box in the room to keep valuables. Very friendly staff and a security gard at the door all night long. The place is central and has free parking space just outside. We rented a scooter and had no issues with parking. If you rent a bike they allow you to keep it inside of the hotel premises over night which was great. The area feels safe and is lit up in the night. Very close to the main streets and you can easily get from there to the beaches and the hotel zone by driving. Hailing a cab from there should not be too hard either since it’s so central. I would highly recommend this hotel. If we come back to Tulum we would definitely stay here again.
I stayed at this hotel with my sister. We ended up extending your stay longer then planned. We loved this hotel. It was clean and the beds were were comfortable. It was quiet at night so you will not have troubles sleeping here. Wifi, fans and aircon worked very well and they provide you with a safety box in the room to keep valuables. Very friendly staff and a security gard at the door all night long. The place is central and has free parking space just outside. We rented a scooter and had no issues with parking. If you rent a bike they allow you to keep it inside of the hotel premises over night which was great. The area feels safe and is lit up in the night. Very close to the main streets and you can easily get from there to the beaches and the hotel zone by driving. Hailing a cab from there should not be too hard either since it’s so central. I would highly recommend this hotel. If we come back to Tulum we would definitely stay here again.
10
Chanel
Jan 10, 2026
·
Stayed 5 nights
The room was cozy and the hotel was close to many places within walking distance. I would definitely stay here again.
The room was cozy and the hotel was close to many places within walking distance. I would definitely stay here again.
10
Teresa
Apr 14, 2024
·
Stayed 3 nights
Excellent location close to great restaurants and easy to get on the roads to beach and out of town!
Excellent location close to great restaurants and easy to get on the roads to beach and out of town!
10
stephen
Mar 8, 2024
·
Stayed 10 nights
Great location, off the Main Street so it’s quieter but next to everything in town and only a 15 bike ride to the beach. We rented bikes next door which was convenient. The staff were super nice, the rooms were super clean and comfortable. Nothing else I’d need (other than breakfast, which would have been awesome) but you do have your own kitchen so it works out.
Great location, off the Main Street so it’s quieter but next to everything in town and only a 15 bike ride to the beach. We rented bikes next door which was convenient. The staff were super nice, the rooms were super clean and comfortable. Nothing else I’d need (other than breakfast, which would have been awesome) but you do have your own kitchen so it works out.
10
Gabriela
Apr 16, 2022
·
Stayed 1 night
great location, close to amenities:rental car, supermarket, food, bars, etc
great location, close to amenities:rental car, supermarket, food, bars, etc
8
Dariush
Feb 1, 2024
·
Stayed 2 nights
For the price it's ok. Very basic. If you come from the US it's well below the average standard, yet above average US hotels price. I stayed two nights in January. Even then the a/c is not strong enough to cool down even if it is on 24/7. Parking is convenient. Walking distance to many restaurants and shops. Far from the beach.
For the price it's ok. Very basic. If you come from the US it's well below the average standard, yet above average US hotels price. I stayed two nights in January. Even then the a/c is not strong enough to cool down even if it is on 24/7. Parking is convenient. Walking distance to many restaurants and shops. Far from the beach.
10
Mari
Apr 7, 2024
·
Stayed 4 nights
Great price, nice and clean, walkable to most things, and close if using public transportation. The staff were helpful and resourceful.
Great price, nice and clean, walkable to most things, and close if using public transportation. The staff were helpful and resourceful.
8
Heather
Feb 26, 2026
·
Stayed 1 night
It’s a nice little boutique hotel right in the center but fairly quiet and nice staff. Feels like real Mexico it’s basic but it’s fine for the price if you just need a night or two to get settled.
It’s a nice little boutique hotel right in the center but fairly quiet and nice staff. Feels like real Mexico it’s basic but it’s fine for the price if you just need a night or two to get settled.
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AI-generated summary based on recent guest reviews
Dining
No on‑site restaurant and breakfast is not included, but there are many cafes and restaurants within a short walk.
Related guest reviews
10
Valerie
Apr 4, 2024
·
Stayed 7 nights
Lovely hotel with a clean pool. Good location near tour pick ups, restaurants and shops. Far from the beach
Lovely hotel with a clean pool. Good location near tour pick ups, restaurants and shops. Far from the beach
10
Jerry
Jan 22, 2025
·
Stayed 1 night
Nice property and would stay here again but thought it had breakfast with it but it doesn’t.
Nice property and would stay here again but thought it had breakfast with it but it doesn’t.
10
Teresa
Apr 14, 2024
·
Stayed 3 nights
Excellent location close to great restaurants and easy to get on the roads to beach and out of town!
Excellent location close to great restaurants and easy to get on the roads to beach and out of town!
10
stephen
Mar 8, 2024
·
Stayed 10 nights
Great location, off the Main Street so it’s quieter but next to everything in town and only a 15 bike ride to the beach. We rented bikes next door which was convenient. The staff were super nice, the rooms were super clean and comfortable. Nothing else I’d need (other than breakfast, which would have been awesome) but you do have your own kitchen so it works out.
Great location, off the Main Street so it’s quieter but next to everything in town and only a 15 bike ride to the beach. We rented bikes next door which was convenient. The staff were super nice, the rooms were super clean and comfortable. Nothing else I’d need (other than breakfast, which would have been awesome) but you do have your own kitchen so it works out.
8
NANCI G DEL C
Apr 19, 2025
·
Stayed 3 nights
Buena, la alberca, cuenta con estacionamiento y aunque no tiene Restaurant propio está rodeado de lugares a donde comer además, cuenta con la cocinera con todos los servicios, felicidades
Buena, la alberca, cuenta con estacionamiento y aunque no tiene Restaurant propio está rodeado de lugares a donde comer además, cuenta con la cocinera con todos los servicios, felicidades
10
Gabriela
Apr 16, 2022
·
Stayed 1 night
great location, close to amenities:rental car, supermarket, food, bars, etc
great location, close to amenities:rental car, supermarket, food, bars, etc
6
Monica
Feb 3, 2023
·
Stayed 2 nights
It was ok. It’s old and a bit tired. The beds were comfortable, the a/c works and there is very friendly and helpful staff. But there were constructions working right next door and it’s not sound proof at all, so we never got to fully relax either on the room, the balcony or by the pool. The shower were also a bit hard to regulate. The location is good, both central and yet private! Lots of good breakfast and lunch options nearby, also a very good supermarked within walking distance!
It was ok. It’s old and a bit tired. The beds were comfortable, the a/c works and there is very friendly and helpful staff. But there were constructions working right next door and it’s not sound proof at all, so we never got to fully relax either on the room, the balcony or by the pool. The shower were also a bit hard to regulate. The location is good, both central and yet private! Lots of good breakfast and lunch options nearby, also a very good supermarked within walking distance!
10
Mayumi
Jan 18, 2025
·
Stayed 2 nights
My husband and I started in this hotel for 2 nights and we loved it. The room was spacious and tastefully decorated. This is a clean, charming hotel in the relatively quiet area. It is convenient enough to get anything from a nice cafe for breakfast to rental bike store. Strong WIFI, new AC and hot shower are all helpful.
My husband and I started in this hotel for 2 nights and we loved it. The room was spacious and tastefully decorated. This is a clean, charming hotel in the relatively quiet area. It is convenient enough to get anything from a nice cafe for breakfast to rental bike store. Strong WIFI, new AC and hot shower are all helpful.
10
Mari
Apr 7, 2024
·
Stayed 4 nights
Great price, nice and clean, walkable to most things, and close if using public transportation. The staff were helpful and resourceful.
Great price, nice and clean, walkable to most things, and close if using public transportation. The staff were helpful and resourceful.
8
Heather
Feb 26, 2026
·
Stayed 1 night
It’s a nice little boutique hotel right in the center but fairly quiet and nice staff. Feels like real Mexico it’s basic but it’s fine for the price if you just need a night or two to get settled.
It’s a nice little boutique hotel right in the center but fairly quiet and nice staff. Feels like real Mexico it’s basic but it’s fine for the price if you just need a night or two to get settled.
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AI-generated summary based on recent guest reviews
10
Adam
Feb 16, 2023
·
Stayed 2 nights
The staff here was great. Nice rooms. Clean and eco friendly. Great central location
The staff here was great. Nice rooms. Clean and eco friendly. Great central location
10
Gustavo
Mar 6, 2022
·
Stayed 2 nights
Nos encantó la ubicación, la comodidad del hotel y la limpieza del cuarto
Nos encantó la ubicación, la comodidad del hotel y la limpieza del cuarto
10
JOSE LUIS
Feb 5, 2022
·
Stayed 1 night
Excelente servicio y ubicación
Excelente servicio y ubicación
FAQs about Live Tulum
Is parking available at the property?
Yes, free self-parking is available onsite.
Does the property allow pets?
No pets and no service animals are allowed at this property.
What are the check-in and check-out times?
Check-in is from 3:00 PM to 8:30 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, and additional charges may apply.
Are airport shuttle services available?
Yes, a roundtrip airport shuttle is provided for a surcharge of USD 99 per person (one-way) and is available 24 hours. Guests must contact the property 48 hours prior to arrival to arrange the transfer.
What accessibility features are available for guests with disabilities?
Accessibility features include step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.
What is the location of the property in relation to key landmarks?
The property is centrally located in Tulum, just a 5-minute drive from Tulum National Park and 6 minutes from Tulum Mayan Ruins. It is approximately 3.3 miles from Tulum Beach and 3.4 miles from Playa Paraiso.
Does the property have a swimming pool?
Yes, there is an outdoor swimming pool available. The pool is seasonal and operational hours are not specified.
What are the policies for guests staying with children?
Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
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Instant AI responses are based on hotel information
Check-in time starts at15:00Check-in time ends at23:59Check-out time ends at12:00
Age Requirements
Minimum age to check in is 18 years old
Pets
Service animals not allowed;Pets not allowed;
Front Desk Services
Contactless check-out is available; This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 9:00 AM - 1:00 PM. The front desk is staffed during limited hours. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 29 (exact amount varies) at check-out. Information provided by the property may be translated using automated translation tools.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room; Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding; No cribs (infant beds) availableNo rollaway/extra beds available
Mandatory Fees And Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 100.00 per stay
Popular amenities
24-Hour Reception
WiFi
Wheelchair Accessible (Limited)
General
Wheelchair Accessible (Limited)
Internet
WiFi
Services
24-Hour Reception