Name: Candlewood Suites San Angelo TX by IHG
Address: 4587 West Houston Expressway, San Angelo, Texas, United States of America, San Angelo, Texas, US
Price range: US$86–US$189 per night
Rating: 8.75

What guests think

Across the reviews for Candlewood Suites San Angelo by IHG, guests often highlight friendly, helpful staff and comfortable, spacious rooms, but also note the property feels worn and somewhat dated in places.

Maintenance comments include an aging decor, a broken recliner, door lock trouble, and a missing TV remote that wasn't promptly fixed. Cleanliness feedback ranges from clean rooms to reports of dirty carpets and hallways, lingering smoke smells, and isolated pests. Amenities are basic with limited common areas, pet friendly policies, and no complimentary breakfast (only a small paid grab and go selection). Expect a simple extended stay experience with room to spread out and trade offs in upkeep and services.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic and aging, with limited common areas noted; pet friendly policies are appreciated.

Related guest reviews

8

michael

23 Feb 2025

·

Stayed 2 nights

Room is comfortable. The property is showing its age a bit.

8

Margaret

1 Mar 2024

·

Stayed 2 nights

Our stay was fine. We slept well. Staff was friendly. Room was not as clean as I like. There is literally no common space beyond a sofa and tv. Breakfast options included only few packaged breakfast items, which you pay for and take back to your room. I booked this hotel in a hurry in an emergent situation. It was ok, but probably would not choose it again.

10

George

25 May 2024

·

Stayed 1 night

The rooms are clean and roomy. It has plenty of room and dog friendly

10

Dioseline m.

17 Aug 2025

·

Stayed 1 night

Dogs no control

10

Yaricela

12 Dec 2024

·

Stayed 1 night

I traveled with my pet. Was a great night.

8

Michael

28 Jun 2024

·

Stayed 1 night

Although i had been charged. I stayed at another hotel. This hotel is an older unclean hotel. I stayed at a courtyard across the street and just took the loss. It was worth it. The front clerk was very nice and Professional.

4

Dehaven

29 Jun 2025

·

Stayed 1 night

Hotel is very dated, and facilities need to be remodeled. Dirty.

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Cleanliness

Cleanliness is mixed: while several guests report very clean rooms, others cite dirty carpets and hallways, lingering smoke odors, and occasional pests.

Related guest reviews

2

Jennifer

14 Dec 2025

·

Stayed 2 nights

It smelled like cigarettes when walking into lobby. Television did not have a remote control. Front desk personnel was no help and said he would get it fixed the next day. Nothing was done with the television and no waters rooms for us to switch rooms. So two days and no television. And no concern for helping or getting a remote programmed for the television. No buttons on the television to even use manually. Piss poor help!

4

Ramtin

26 Jan 2024

·

Stayed 1 night

Not clean bathrooms, doors in the bathrooms are black from hand marks and looks like never been cleaned. Bathrooms are OLD. Overall Not very clean

6

James

25 Mar 2024

·

Stayed 1 night

The facility was friendly but the hallways, elevator and all carpet areas were in severe need of vacuuming and shampooing

2

John

7 Aug 2025

·

Stayed 3 nights

When checking out the night clerk told me I could not get a recipe nor could he tell me how much I owed. I then turned to my wife and asked her which was worse to deal with. This person or the scorpion I had in my bathroom. The clerk then told me to leave HIS lobby. I will not be staying at candlewood anywhere again sincerely John Lyons

10

Sylvia

13 Oct 2024

·

Stayed 1 night

Va I Really enjoyed the stay, friendly staff and very clean environment

6

Anamir

2 Jul 2024

·

Stayed 1 night

I don’t like that have too much smoke

6

Roger

4 Nov 2024

·

Stayed 1 night

The area is great and the check in was good unfortunately the cleanliness of our room was lacking and the smell from the dirty carpets. You can’t walk barefoot or you will have sticky nasty dirt on your feet. Also the hallways as soon as you come from the lobby towards the rooms the smell is terrible. I have stayed here in the past and it use to be one of my favorite; don’t know what happened change of management but the cleaning is not what it use to be. This is turning out to be another run down La Quinta.

4

Chris

23 Jun 2024

·

Stayed 2 nights

The room was not properly cleaned and no breakfast service. Disappointed

4

Dehaven

29 Jun 2025

·

Stayed 1 night

Hotel is very dated, and facilities need to be remodeled. Dirty.

4

Bogdan

14 Jul 2024

·

Stayed 7 nights

The stay was pretty decent but I found bugs in the bed and some of the areas of the room & hotel were dirty and unaddressed in terms of cleanliness. I would choose a different hotel if I had the option to.

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AI-generated summary based on recent guest reviews

Rooms

Suites are generally spacious and comfortable, but decor feels dated and some rooms have maintenance issues like faulty door locks, a broken recliner, or missing TV remotes; a few guests noted odors.

Related guest reviews

8

michael

23 Feb 2025

·

Stayed 2 nights

Room is comfortable. The property is showing its age a bit.

2

Jennifer

14 Dec 2025

·

Stayed 2 nights

It smelled like cigarettes when walking into lobby. Television did not have a remote control. Front desk personnel was no help and said he would get it fixed the next day. Nothing was done with the television and no waters rooms for us to switch rooms. So two days and no television. And no concern for helping or getting a remote programmed for the television. No buttons on the television to even use manually. Piss poor help!

10

America

29 Jun 2023

·

Stayed 1 night

Room was clean comfortable great

10

George

25 May 2024

·

Stayed 1 night

The rooms are clean and roomy. It has plenty of room and dog friendly

2

Chris

18 Apr 2023

·

Stayed 1 night

We stayed at the location for one night. The hotel photos do not depict the room quality we experienced. The decor seemed outdated and old. This made the room feel dirty. There was a grease mark on the headrest part of the chair in the room which made us not want to sit on anything. My wife nearly wanted to sleep in our car due to the conditions of the room. This seemed to be a long-term stay type hotel with kitchenette and full refrigerator. There was a sewage smell coming from the bathroom so we had to close the door. We were so tired from our travels, we didn't bother complaining about the condition, we just wanted to sleep.

6

Melanie

18 Sept 2025

·

Stayed 4 nights

It was not a bad stay. Definitely got the short stick with the lock on our door but it is okay. Was not that much of an inconvenience.

2

Christopher

5 Dec 2022

·

Stayed 1 night

The recliner was falling apart. I reported it. Nothing was done. At the end of the second day, when we returned to the room, I inquired and was told that it would not be fixed or replaced. Upon returning that night, we were offered an “upgrade” from two queen beds to a king size bed. We were tired and not interested in changing rooms after putting up with the problem for two nights.

10

Angelica

10 Jun 2025

·

Stayed 1 night

Love candlewood the rooms are so spacious and comfy most definitely clean

10

Suzanne

9 May 2024

·

Stayed 2 nights

Very nice room. Staff very helpful. Will stay again.

10

Keith

3 Apr 2024

·

Stayed 1 night

Clean room, quiet hotel in a good area

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AI-generated summary based on recent guest reviews

Service

Staff are frequently praised as friendly, helpful, and even exceptionally honest, though a few guests experienced unhelpful or rude interactions and slow resolution of issues.

Related guest reviews

2

Jennifer

14 Dec 2025

·

Stayed 2 nights

It smelled like cigarettes when walking into lobby. Television did not have a remote control. Front desk personnel was no help and said he would get it fixed the next day. Nothing was done with the television and no waters rooms for us to switch rooms. So two days and no television. And no concern for helping or getting a remote programmed for the television. No buttons on the television to even use manually. Piss poor help!

8

Margaret

1 Mar 2024

·

Stayed 2 nights

Our stay was fine. We slept well. Staff was friendly. Room was not as clean as I like. There is literally no common space beyond a sofa and tv. Breakfast options included only few packaged breakfast items, which you pay for and take back to your room. I booked this hotel in a hurry in an emergent situation. It was ok, but probably would not choose it again.

2

Christopher

5 Dec 2022

·

Stayed 1 night

The recliner was falling apart. I reported it. Nothing was done. At the end of the second day, when we returned to the room, I inquired and was told that it would not be fixed or replaced. Upon returning that night, we were offered an “upgrade” from two queen beds to a king size bed. We were tired and not interested in changing rooms after putting up with the problem for two nights.

10

Howard

27 Dec 2024

·

Stayed 1 night

Great lady at front desk. Property should be proud of her.

2

John

7 Aug 2025

·

Stayed 3 nights

When checking out the night clerk told me I could not get a recipe nor could he tell me how much I owed. I then turned to my wife and asked her which was worse to deal with. This person or the scorpion I had in my bathroom. The clerk then told me to leave HIS lobby. I will not be staying at candlewood anywhere again sincerely John Lyons

10

Sylvia

13 Oct 2024

·

Stayed 1 night

Va I Really enjoyed the stay, friendly staff and very clean environment

10

Suzanne

9 May 2024

·

Stayed 2 nights

Very nice room. Staff very helpful. Will stay again.

8

scott

18 Dec 2023

·

Stayed 1 night

front desk very nice

10

Mark

29 Sept 2023

·

Stayed 1 night

I was in San Angelo visiting my son who is attending Angelo State University. Everything at you hotel was as it should be. I know that doesn't sound like a rave review but for me it is. I don't expect a lot when traveling...just what you promise. And that is what I got. Friendly staff, clean and comfortable room. But the thing that made this trip stand out is that I left a very expensive watch in my room and I was barely 10 miles out of town when my phone rang. I almost didn't answer it but thankfully did. It was the manager on duty saying that the person cleaning the room had found my watch. I believe her name was Rosalita or something close to that. I turned around and drove back to the hotel to retrieve my watch. They had my watch ready for me when I arrived. I thanked everyone for their honesty, gave the lady that found it a $100 and got on my way. Please recognize them for this act of kindness because it is hard to find these days.

10

Jason

29 Mar 2024

·

Stayed 1 night

Really great staff & even looked out for my car!

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Location

Location is described as a good area and quiet.

Related guest reviews

6

Roger

4 Nov 2024

·

Stayed 1 night

The area is great and the check in was good unfortunately the cleanliness of our room was lacking and the smell from the dirty carpets. You can’t walk barefoot or you will have sticky nasty dirt on your feet. Also the hallways as soon as you come from the lobby towards the rooms the smell is terrible. I have stayed here in the past and it use to be one of my favorite; don’t know what happened change of management but the cleaning is not what it use to be. This is turning out to be another run down La Quinta.

10

Keith

3 Apr 2024

·

Stayed 1 night

Clean room, quiet hotel in a good area

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Dining

There is no complimentary breakfast; only a small selection of packaged items for purchase is mentioned.

Related guest reviews

6

Kathy

14 Dec 2024

·

Stayed 1 night

No breakfast

8

Margaret

1 Mar 2024

·

Stayed 2 nights

Our stay was fine. We slept well. Staff was friendly. Room was not as clean as I like. There is literally no common space beyond a sofa and tv. Breakfast options included only few packaged breakfast items, which you pay for and take back to your room. I booked this hotel in a hurry in an emergent situation. It was ok, but probably would not choose it again.

8

melba

31 May 2025

·

Stayed 1 night

no complimentary breakfast

4

Chris

23 Jun 2024

·

Stayed 2 nights

The room was not properly cleaned and no breakfast service. Disappointed

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$90
February	US$152
March	US$106
April	US$110
May	US$113
June	US$110
July	US$108
August	US$124
September	US$136
October	US$128
November	US$116
December	US$94

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $179	18 $143	19 $152
20 $90	21 $145	22 $157	23 $144	24 $179	25 $144	26 $152
27 $92	28 $149	29 $183	30 $175

Su	Mo	Tu	We	Th	Fr	Sa
				1 $155	2 $120	3 $160
4 $94	5 $166	6 $171	7 $141	8 $143	9 $164	10 $154
11 $86	12 $142	13 $154	14 $147	15 $145	16 $111	17 $129
18 $87	19 $128	20 $179	21 $189	22 $136	23 $128	24 $142
25 $87	26 $124	27 $166	28 $145	29 $129	30 $133	31 $129

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Monthly average prices

About this property

Location

Room options

Studio Suite, 1 King Bed, Accessible (Comm)

Studio Suite, 2 Queen Beds, Accessible (Mobility Tub)

Suite, 1 Bedroom, Accessible (1 King, Comm)

Studio Suite, 1 King Bed

Studio Suite, 2 Queen Beds

Studio Suite, 1 Queen Bed, Accessible (Comm)

Suite, 1 Bedroom, Accessible (1 Queen, Comm)

Suite, 1 Bedroom, Accessible (1 King, Comm, Tub)

Studio Suite, 1 Queen Bed

Studio Suite

Studio Suite, 2 Queen Beds, Accessible (Comm)

Studio Suite, 1 Queen Bed, Accessible (Comm, Roll Shower)

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Candlewood Suites San Angelo TX by IHG

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