Name: Embassy Suites Louisville Downtown
Address: 501 South Fourth Street, Downtown Louisville, Louisville, Kentucky, United States of America, Louisville, Jefferson County, US
Price range: US$166–US$586 per night
Rating: 8.8

What guests think

At Embassy Suites Louisville Downtown, travelers praise the central location, generous made-to-order breakfast, and friendly staff, while frequent critiques focus on pricey valet-only parking, occasional housekeeping lapses, and some maintenance or noise issues in certain rooms.

Rooms are often spacious and comfortable, but guests mention weak shower pressure, AC that struggles to cool, and furniture showing wear. The nightly reception is a nice extra, though lines and limited choices crop up, and the immediate block can feel busy with panhandlers and traffic despite being walkable to major venues and dining. Expect a full-service stay with standout breakfast and trade-offs around parking and crowds.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Useful amenities include an indoor pool, gym, and a nightly reception with complimentary drinks. On-site parking is valet-only, often expensive and congested, and the pool is small and can be loud or over-chlorinated.

Related guest reviews

8

Steven

28 Apr 2025

·

Stayed 3 nights

Staff was great as were the breakfast and nightly reception. Parking was very hectic and congested and very expensive. The valets were great but were sprinting two blocks to get vehicles and it was very chaotic.

8

Ashli

12 May 2024

·

Stayed 4 nights

The hotel was really nice and the valet was awesome. The only reason I give it 4 stars is because of the pool. There is way to much chlorine that you can hardly breath, and it would burn your eyes

10

Stanley

18 Nov 2024

·

Stayed 4 nights

I like the cocktail hour a lot, breakfast was delicious. Parking was an issue and the valet parking is too expensive

10

Sean

21 Jan 2025

·

Stayed 2 nights

Couple nights in town with the family. We especially appreciated the breakfast and the room lay out. We had great interactions with the staff we came across. No included parking ($45 to valet) and small pool size were the only downsides.

10

Michelle

10 Aug 2025

·

Stayed 1 night

Beautiful lobby, great evening refreshments with 2 free cocktails, excellent breakfast buffet with build your own omelet, convenient location and everyone was so friendly and nice. Highly suggest skipping the parking offered at hotel- its valet only and $45. You can park in the parking lot behind the hotel on third street for $15.

10

Levester

21 Jul 2025

·

Stayed 2 nights

Breakfast and Fitness was great! Homeless around, but property was safe

10

Jessica

25 Aug 2025

·

Stayed 5 nights

The hotel was gorgeous and clean, offered complimentary cocktails and an extravagant breakfast and the staff went above and beyond to be friendly, personable and helpful. Only area I wasn’t a fan of was the indoor pool, which was unimaginative and loud (fans and pipe noises). I didn’t spend much time there anyway, but props for it being open until 11 p.m.!

10

Tremayne

16 Jul 2025

·

Stayed 1 night

Spacious Rooms, Nice Pool & Gym, Perfect Location

10

Peggy

3 Aug 2025

·

Stayed 1 night

The hotel was amazing. Our room was clean and very large. Excellent location for concerts at Fourth street live . Only negative was no parking included and $45 for them to valet park .

10

Brett

30 Apr 2025

·

Stayed 5 nights

Housekeeping was attentive but not intrusive, check in was easy, location was great - short walk to the river, convention center and horse track. Lots of food and nightlife within walking distance. Cheap parking lots and garages nearby to avoid the $45 per night valet (no dedicated self parking garage unfortunately). The breakfast offerings were ample with an omelette bar, hot cereal, fresh waffles and pancakes, potatoes, fruit and a variety of breads and bagels for the toaster. They even have vegan butter and milk alternatives. Pool is small but clean and serene, located down on the lower level away from most of the crowd. They even have a free happy hour with snacks and drinks from 5:30-7 pm every day.

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Cleanliness

Many guests found rooms and common areas clean, but reports of hair in bathrooms, stained carpets, crumbs, or mold show inconsistent housekeeping. A few mentioned missed service or lingering messes in hallways.

Related guest reviews

4

James

4 Apr 2025

·

Stayed 2 nights

Very nice hotel, lobbies and common areas very clean for the most part. Our stay started with them being overbooked and they gave us a key to an occupied room. Escaping with our lives to another room, which was nice and clean to the eye. We needed bedding for the fold out couch. When unfolding noticed the middle couch cushion had a Crusty spot on the corner, gross. We received a clear bag with everything including a pillow. The blanket was sticky and crusty, it's hard to explain because i've never encountered this before, ever. We got new bedding, and it seemed well used. Our kid slept in the bed with us. The vomit outside the 5th floor elevator, that was left around 1030pm Friday night. Died up and was swept away midmorning on Saturday. Great breakfast, front desk staff was also great. Lots of bums outside the hotel, even sleeping on the sidewalk. Stayed 2 nights

2

Matthew

14 Nov 2025

·

Stayed 1 night

So much hair in the bathtub

10

Kris

23 Mar 2024

·

Stayed 2 nights

The hotel was huge. There was a CVS inside the lobby, which was convenient. The hotel was very clean. Happy hour was great, and the breakfast was amazing. I would definitely stay here again.

6

Jon

15 Dec 2024

·

Stayed 1 night

room was dirty. there were food crums on the floor and sofa. clearly not completely cleaned. staff seemed overworked but was very nice so didnt want to bother them with this.

8

Michelle r

28 Aug 2025

·

Stayed 3 nights

Staff was very nice but the carpet in the room was very stained up. Would stay closer to the river next time in a little better location.

6

Gena

5 Jun 2025

·

Stayed 1 night

My husband slipped in the tub, there was nothing on the tub to prevent falls. When I took a shower I had to be very careful. And there was mold on the shower curtain. I love staying at embassy suites, it’s my favorite hotel. But I have to say I liked this one the least out of all the embassy suites I’ve stayed at.

10

Brittani

28 Jul 2025

·

Stayed 1 night

Great location. Spacious rooms. Very clean!

2

Paula

25 Jun 2024

·

Stayed 2 nights

Bathroom had long hair all over the floor. I paid an extra $147

10

Gary

30 Nov 2025

·

Stayed 3 nights

Room was spotless and spacious. The front desk crew was always available for anything. The brunch was spectacular!

8

Brandon

24 Nov 2024

·

Stayed 2 nights

The staff is excellent and they are very helpful. Free cook to order breakfast was great. Only issue was that the room had not been vacuumed. There were lots of crumbs on the ground. Everything else was good.

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Rooms

Rooms are often spacious and comfortable, but some feel dated or oddly laid out. Recurring issues include weak shower pressure and AC that struggles to cool.

Related guest reviews

8

Jenny

17 May 2025

·

Stayed 3 nights

Overall good value for money. The included breakfast was very good. The water pressure in the shower was awful and made it very hard to wash my medium length hair. The bed was rock hard but some people may like that.

6

Bobby

15 Aug 2023

·

Stayed 1 night

I stayed in the two-room suite, and it’s a great room. My only complaint is that the air conditioning is not powerful enough to cool the second room. So the bedroom is hot, but the Living room area is cool, so you are left with leaving all the doors open trying to call the room. I stayed here in the middle of July, so if you’re staying here in the winter, your experience may vary. I did tell the front desk they said they sent someone up, but nothing changed.

10

Tory

26 Mar 2025

·

Stayed 2 nights

Lobby was really pretty with good seating. The room was spacious including the bathroom with large walk in shower. Quiet in the room. We would stay here again.

6

Thomas

26 Jun 2025

·

Stayed 3 nights

Rooms are very dated with old furniture and carpeting. Overall, the hotel reminds me of an old out of date hotel that you'd see in Vegas 30 years ago. The valet staff could use a refresher course on customer service. I was also disappointed with the very limited TV cable package. On the positive side, the room and bathroom were clean, and the bed was very comfortable. The room also included a mini fridge and microwave. Next time I'm in Louisville, I'll try the Brown or the Seelbach instead.

6

Matthew

2 Nov 2025

·

Stayed 1 night

Very beat up and rundown rooms. Also the room was hot and we could not lower the temperature

10

Brittani

28 Jul 2025

·

Stayed 1 night

Great location. Spacious rooms. Very clean!

8

Lolita

26 Aug 2024

·

Stayed 2 nights

Good hotel in a good location downtown especially if going to 4th St. Live and other attractions downtown. The complimentary breakfast and happy hour are awesome. Some of the rooms are starting to show wear and tear and could use a remodel and maybe once monthly deep cleaning - nothing too horrible, just things starting to age. Check-in and check-out were a breeze. The staff was attentive.

8

Robert

19 Jul 2023

·

Stayed 2 nights

The room was really spacious. Furniture was a bit dated and visibly banged up a bit. The shower head was possibly broken; none of the settings gave a solid stream. It also could have been cleaned better before our arrival.

8

Tina Louise

22 Jun 2025

·

Stayed 5 nights

I appreciated the closeness to the KICC. I also appreciate the proximity to 4th Street Live. Downside was one of the main r elevators kept going out of service, and the TV had a bright white spot in the top center. Water pressure in the shower also not great.

6

Nathanial

19 Jul 2023

·

Stayed 1 night

Room was poorly laid out and very average. Furniture was in need of replacement as it was beat up quote a bit. Sheets were very nice quality but the bathroom toiletries were lacking or missing. Lobby was beautiful.

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Service

Staff are frequently described as friendly and helpful across valet, front desk, and breakfast teams. However, some stays were marred by slow or disorganized check-in, overbooking or miscommunication, and delayed responses to requests.

Related guest reviews

10

Annie

14 Aug 2025

·

Stayed 1 night

The front desk staff and reception and breakfast staff were amazing

8

Lissi

30 Jun 2025

·

Stayed 3 nights

Check-in was slow. Check-out was slow.

10

Janell

30 Mar 2025

·

Stayed 1 night

It was great only problem was the lady who checked us in. She was not very friendly at all

4

Courtney

28 Mar 2025

·

Stayed 1 night

The property is very nice - our room is large. However, I was contacted via chat 24 hours before to see if I had any questions. I requested early check in and it was confirmed over text. When I arrived at the hotel, they said early check in was not available and they did not know why their coworker who was off that day had told me early check in was possible. I had already unloaded my car and children. It was really inconvenient.

10

Brigitte

21 Nov 2025

·

Stayed 3 nights

The staff here are INCREDIBLE!! Hannah and Ahmaree made my trip absolutely wonderful- from the moment I arrived at the Embassy Suites. They were kind and helpful and totally awesome... the room was great, location great- the staff here, among the best in the whole wide world!

6

Timothy

14 Apr 2025

·

Stayed 4 nights

Homeless people outside. Trash in streets. Valet-airport shuttle service never came for us or another group. Ubered ourselves after an hour. Never got comped. Staff was new and untrained. Our room was not ready when we got there. Hair in sink. Not the room we requested.Will not go back

4

Aliona

31 Jul 2025

·

Stayed 7 nights

Our flight was delayed, and we send a message to the hotel that we are going to be checking in late and make sure our room stays reserved. When we showed up at the hotel our room was given away. When they realized that mistake was made, they gave us another room. We stayed 6 nights and housekeeping only cleaned the room twice. we had to ask for towels, soap and toilet paper. And now we found out that they charged us a no-show fee because we did not check in on time even after we send them a special message about been checking in late. Very dissatisfied with the stay at this location. Will not book again.

10

Rickey

3 Sept 2025

·

Stayed 5 nights

Every person I came in contact with during my stay way excellent. The greatest staff ever. I’ll be back for sure.

10

Michael

16 Apr 2025

·

Stayed 1 night

The staff was very helpful and pleasant. Erin at the reception desk went out of her way to make us feel welcome.

6

Inga

22 Mar 2025

·

Stayed 1 night

The property is absolutely beautiful! Probably the nicest Embassy we have ever stayed in. The service was sub par. The blonde who checked us is gave us no instructions about our stay. No info on nightly reception, wifi, hours of breakfast, not even our free cocktail tickets. I literally asked the lady working the desk next to her (infont of the lady) and she gave me everything I needed. The original check in lady looked unbothered that someone was finishing her job for her. The next day at the cocktail reception I met other guests who said they also received an unwelcoming and lack luster welcome at check in. They also weren’t given their complimentary drink tickets. Our rooms tv would not turn on and our pull out sofa had no linens stored in the room. Maintenance also had to come back to unclog a toilet. Parking was also slim if you aren’t valeting. Other than this the property was clean and beautiful!

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AI-generated summary based on recent guest reviews

Location

Central, walkable base near 4th Street Live, the KFC Yum! Center, and restaurants. Several reviews note panhandlers and a rough feel right outside, plus tricky downtown traffic and one-way streets.

Related guest reviews

10

Kenneth J

27 Aug 2025

·

Stayed 4 nights

Great experience staying at the Embassy Suites Downtown Louisville. Walkable to many area restaurants and attractions. Breakfast each morning was fantastic!

8

Natalie

3 Aug 2025

·

Stayed 1 night

Perfect for the concert venue, just exactly across the street. Just perfect! The area around is a bit rough, not be exactly safe. The hotel staff and amenities 10 out if 10! Amazing complementary breakfast bufet! Just amazing! The only problem we had was this: gave the van up for valet parking. When we got our vehicle back the next morning, it stunk very strongly of merijuana to the point that one of our kids got nauseous.

10

Brenda

28 Jul 2025

·

Stayed 2 nights

We enjoyed our stay. So much to do in walking distance.

10

Michael

19 Jul 2025

·

Stayed 1 night

Perfect location right downtown, close to dining and entertainment

8

Lisa

22 Oct 2025

·

Stayed 1 night

The room was spacious and looked to be recently renovated. The bed was not very comfortable. The price of overnight parking was on par with Washington DC and seemed improperly scaled for the midwest. Be aware of one way streets in Louisville--I found it extremely difficult to get around with Apple Maps.

10

Kareem K

2 Jul 2025

·

Stayed 6 nights

Beautiful hotel in the middle of everything

10

Jake

12 Jun 2024

·

Stayed 1 night

Property is nice and convenient to downtown. The parking garage is a little hard to get to.

10

Jeanne

27 May 2024

·

Stayed 3 nights

This was a very nice hotel. The breakfast was excellent. Right in downtown area and very conveniently located to dining and shopping.

10

Paul

25 Aug 2025

·

Stayed 1 night

Elegant hotel, helpful staff, interesting location (4th Street nightlife). Above average breakfast with an omelet station. Streets immediately surrounding felt a bit run down, a few folks sleeping outside, but felt fairly safe.

10

Vashti

3 Feb 2025

·

Stayed 2 nights

Embassy is always a great stay no matter what city. The Louisville location did not disappoint and the location was great too.

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Dining

Breakfast consistently stands out, especially the made-to-order omelets and variety. The evening reception is appreciated but can be crowded with limited selections, and one guest flagged missing allergen labeling.

Related guest reviews

4

Herman

17 Nov 2024

·

Stayed 4 nights

The evening reception offered refeshments. However, they served carmel popcorn with peanuts without any warning labels. My son who has a nut allergy inadvertently ate it and developed an allergic reaction. I went directly to the front desk to complain and they actually wrote a note to Danielle, the head of food service, about what happened. Unfortunately, no action was taken as this popcorn with peanuts appetizer was served wothout warning labels for the next two evening receptions

6

Mark

14 Feb 2025

·

Stayed 2 nights

I know I am sounding like a cheapskate, but the happy hour was disappointing hardly any snacks and a two drink limit yet the price of the room keeps going up!

8

WILBUR

7 May 2025

·

Stayed 1 night

Great breakfast

10

Michelle

10 Aug 2025

·

Stayed 1 night

Beautiful lobby, great evening refreshments with 2 free cocktails, excellent breakfast buffet with build your own omelet, convenient location and everyone was so friendly and nice. Highly suggest skipping the parking offered at hotel- its valet only and $45. You can park in the parking lot behind the hotel on third street for $15.

8

Amy

3 Mar 2024

·

Stayed 4 nights

Convenient location but parking not great. Some of the front desk people did not seem very knowledgeable. Manager was very nice when made special request. Breakfast was great. Happy hour options not as good as other embassy suites.

10

Cristina

17 Nov 2025

·

Stayed 2 nights

Clean room, excellent breakfast

10

Brandice

15 Nov 2024

·

Stayed 3 nights

The staff was absolutely amazing! We had breakfast every morning and the omelet chef was great!

10

Eric

24 Aug 2025

·

Stayed 3 nights

Very nice stay. Clean and comfortable. Breakfast was excellent

10

Pamela

1 May 2025

·

Stayed 1 night

Beautiful hotel! Very clean. Large rooms. Very friendly staff. Happy hour was great and the made to order breakfast exceeded our expectations for breakfast included meal

10

Shelton

10 May 2025

·

Stayed 2 nights

Service was good, room was clean and breakfast was great!

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$145
February	US$212
March	US$195
April	US$253
May	US$276
June	US$172
July	US$190
August	US$149
September	US$228
October	US$204
November	US$145
December	US$130

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $335	17	18 $323	19 $383
20 $197	21 $179	22 $177	23 $314	24 $518	25 $441	26 $475
27 $311	28 $245	29 $252	30 $231

Su	Mo	Tu	We	Th	Fr	Sa
				1 $225	2 $312	3 $274
4 $207	5 $210	6 $195	7 $216	8 $287	9	10 $246
11 $166	12 $173	13 $350	14 $242	15 $243	16 $276	17 $279
18 $174	19 $218	20 $571	21	22 $586	23 $214	24 $234
25 $217	26 $168	27 $200	28 $197	29 $171	30 $176	31 $176

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Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed

Suite, 2 Queen Beds

Suite, 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Suite, 1 King Bed, Accessible (Hearing Impaired)

Suite, 2 Queen Beds (Conference)

Suite, 1 King Bed, Corner

Suite, 2 Queen Beds, Accessible

Room, 2 Queen Beds, Accessible (Roll in Shower)

Suite, 2 Queen Beds

Room, 1 King Bed, Accessible

Room, 2 Queen Beds (Hearing)

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Embassy Suites Louisville Downtown

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Prices for upcoming dates