Oaks Mackay Carlyle Suites

Name: Oaks Mackay Carlyle Suites
Address: 23 Alfred Street, City Centre, Mackay, Queensland, Australia, Mackay, Mackay Regional, Australia
Rating: 7.9

"Loved the balcony"

"Well located"

"Sufficient on-site parking"

"Clean rooms"

"Accommodating staff"

Amenities

Parking
Swimming pool
Non-Smoking Rooms
Tour Desk
Dry Cleaning
Housekeeping

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Property description

Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and tour/ticket assistance.

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Guest reviews

7.9

Good

Based on 769 verified reviews

Who stays here?

Business

56%

Couple

22%

Family

14%

Group

Solo

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews of Oaks Mackay Carlyle Suites, guests frequently praise friendly, helpful reception staff and generally clean, spacious apartments, while noting mixed views on location convenience and some maintenance or cleanliness issues in certain rooms and areas.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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David

Mar 30, 2026

Stayed 1 night

Very clean and spacious room with full kitchen amenities

Catherine

Mar 1, 2026

Stayed 2 nights

Clean room

ColinParawan

Jan 21, 2026

Stayed 1 night

Room was clean and a good size.

karen

Dec 30, 2025

Stayed 7 nights

Great staff, pool was lovely

Angela

Nov 30, 2025

Stayed 2 nights

Nice clean rooms, plenty of space for a family of 4 in the 2 bedroom apartment

23 Alfred Street, City Centre, Mackay, Queensland, Australia

Location

A stay at Oaks Mackay Carlyle Suites places you in the heart of Mackay, within a 15-minute walk of Ken Burgess Orchid House and Mackay Enertainment and Convention Centre. This hotel is 0.9 mi (1.4 km) from Artspace Mackay and 0.9 mi (1.5 km) from Jubilee Park.

Ken Burgess Orchid House(0.5 miles)

Mackay Enertainment and Convention Centre(0.5 miles)

Jubilee Park(0.5 miles)

Artspace Mackay(0.6 miles)

Bluewater Lagoon(1.1 miles)

Caneland Central(1.2 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 18:00

Before 10:00

Security deposit

AUD 1 per accommodation on arrival.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, there is on-site parking available.

Check-in is from 2:00 PM to 6:00 PM, and check-out is by 10:00 AM. Early or late check-in/check-out may be available upon request.

The property has limited wheelchair accessibility and features such as step-free entrances and accessible public areas.

The property is located in the heart of Mackay, within a 15-minute walk of Ken Burgess Orchid House and Mackay Entertainment and Convention Centre, and is approximately 0.9 miles from Artspace Mackay and Jubilee Park.

Yes, there is an outdoor swimming pool available, which is seasonal.

Children are allowed at the property, but specific age policies for free stays are not mentioned.

Cribs are available for a fee of AUD 20.0 per night, and advance request is required for availability.

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