Name: Hilton Garden Inn Alexandria Old Town National Harbor
Address: 1620 Prince Street, Old Town Alexandria, Alexandria, Virginia, United States of America, Alexandria, Alexandria City County, US
Price range: US$146–US$551 per night
Rating: 8.53

What guests think

Reviews of Hilton Garden Inn Alexandria Old Town National Harbor emphasize a highly convenient, walkable setting near King Street Metro and Old Town, while also pointing to recurring frustrations with valet-only parking costs and various extra fees that add up.

Service is frequently described as friendly and helpful, though some guests reported slow or unresponsive assistance, booking or key errors, and uneven follow-up. Room quality varies: many find them quiet, clean, spacious and comfortable, but recurring complaints cite HVAC troubles, low water pressure, hard mattresses or tired pillows, TV glitches, and noise in rooms beneath the gym. Dining feedback is mixed, with breakfast usually not included and often considered pricey or average, though the lobby bar and servers earn praise. Overall, expect a convenient base with mostly pleasant stays and occasional hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities include a lobby bar/restaurant and a top-floor gym; several reviews note expensive, valet-only parking and occasional lobby odors or minor issues like a stuck elevator or faulty safe. Some guests reported gym noise reaching rooms directly below.

Related guest reviews

10

Mason

3 Sept 2025

·

Stayed 4 nights

Overall nice hotel. Location is good for DC and Northern Virginia. They don’t always have enough spaces for parking on the hotel property which could cause an inconvenience.

6

Aniqa

6 Jul 2024

·

Stayed 1 night

The carpet in the hallways has a weird smell. Only valet parking available.

4

Sherri

22 May 2023

·

Stayed 3 nights

Valet parking under staffed. Unloading area very small and crowded. Lobby had an off smell. Initial room was awful - mildew in shower, upholstery on chair was filthy, individual bottles for shower were half filled. Front desk moved us to new room which was a bit better. Overall - not impressed. This hotel’s rooms need to be refreshed.

10

Marilyn

19 Nov 2024

·

Stayed 1 night

Very friendly staff. Clean and comfortable room. Decent breakfast buffet. $40 fee for overnight parking.

10

thomas

22 Jun 2025

·

Stayed 1 night

Nice bar/restaurant in the lobby…good food& great service

8

Crystal

23 Mar 2025

·

Stayed 2 nights

Hotels, great overall first night someone was working out after midnight in the gym which is on the top floor so you could hear it on the fifth floor if you were in the room under the gym air-conditioning problems the first night but a great engineering employee named Wilson came in and fixed it and even brought us a box fan Only offers Valet parking which was $40 a night and we never moved car after check in.

4

WILFRED

6 Feb 2023

·

Stayed 3 nights

I've stayed there a few times in the past Great location. The hotel has gone down hill in regards to staffing. Nice people but not Knowledgable regarding the hotel. Elevator didn't work the last 2 days I was the there so we had to do the stairs 3 or 4 flights with luggage. Gentleman behind the desk helped but it was honestly not cool. Food was average the staff working the bar and restaurant were all new and got the orders wrong. Hallways smelled of something.... almost to the point where I was going ask the front desk to do a wellness check on rooms in that area. Yeah it was that bad. I'll never do it again and I suggest you don't either.

10

Jason

9 Jun 2025

·

Stayed 1 night

It is a very nice hotel with a great location. It is valet parking only but the valet is really nice. Whenever you need your car, you go to the front desk if the valet isn't present, and they will call the valet for you. The front desk people are really nice too. Overall, I would recommend this hotel.

8

russell

12 Nov 2024

·

Stayed 3 nights

Great location to old town and to transportation into Washington. Service and room were top notch. Pick up the free tram to downtown was a bonus. Super clean, a very nice hotel. However, parking price was a bit much. Our safe malfunction one evening and could not be opened. My wife's meds were in there and after a full day of siteseeing, she had a bit of an unconforable night.

10

Erin

18 Jul 2024

·

Stayed 4 nights

Valet parking was easy, check in and out was fantastic.

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Cleanliness

Cleanliness is frequently praised, with many describing rooms and public areas as very clean. However, multiple reports mention lobby or hallway odors, occasional mildew or stains, and sporadic housekeeping misses.

Related guest reviews

10

Jessica

24 Mar 2023

·

Stayed 1 night

Very professional staff and very clean.

10

Junie

28 May 2024

·

Stayed 2 nights

The property and our hotel room specifically was clean and well maintained.

4

Sherri

22 May 2023

·

Stayed 3 nights

Valet parking under staffed. Unloading area very small and crowded. Lobby had an off smell. Initial room was awful - mildew in shower, upholstery on chair was filthy, individual bottles for shower were half filled. Front desk moved us to new room which was a bit better. Overall - not impressed. This hotel’s rooms need to be refreshed.

8

Michele

3 Jun 2025

·

Stayed 1 night

Staff awesome . Cleaning service not good . Left dirty glasses and garbage for 3 days

8

Robin

13 Aug 2025

·

Stayed 2 nights

Housekeeping came in on day 2 which does not happen at other properties. We appreciated the room refresh. Hotel had a number of competing, weird odors. Man who checked us in was pretty bland and seemed distracted.

10

Julie

11 Aug 2025

·

Stayed 4 nights

Was pleasantly surprised by this 3.5 star hotel. Very clean, large rooms, walkable to lots of things. Near the metro. Great experience.

10

Yuriy

3 Jan 2025

·

Stayed 3 nights

a very clean and quite room; an excellent location - close to the historic district.

2

Lior

7 Apr 2025

·

Stayed 4 nights

Business trip, 4 nights, no bed linens been changed , left trash in the room for 4 days, dirt on the floor, broken soap dispenser. Very poor. I will not return and do not recommend

4

jonathan

30 Jun 2025

·

Stayed 3 nights

I would not stay here again. I had stains on my sheets which looked to be either makeup or blood and after alerting the front office it wasn't taken care of for multiple hours. Tiny flying bugs like gnats and fruit flies in bathroom/around kitchenette area. Entire lobby area was FILLED with flys and gnats, from the bar, to the tables, and even into the back of the lobby just in the chairs. There was no good place to hangout unless you wanted to put up with that. The trashcans in the lobby when you would toss trash into them would have dozens of flies fly out - it was disgusting.

6

Danille

25 Aug 2024

·

Stayed 4 nights

This is an older hotel, and clean for the most part. I love that there was a refrigerator in the room (a lot of newer hotels don’t include them anymore). The property amenities were clean. The staff were very courteous and attentive. The property is in walking distance to the train, restaurants, and stores which was very nice. Our shower had mildew/scum build up around the drain, and tiles. While my stay did not exceed my expectations, I was very pleased overall.

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Rooms

Rooms are often considered quiet, clean, spacious and comfortable, but experiences vary. Recurring issues include HVAC problems, low water pressure, hard mattresses or worn pillows, TV glitches, and noise in rooms under the gym.

Related guest reviews

8

Benjamin

18 May 2025

·

Stayed 2 nights

Only issue was low watwer pressure in the bathroom sink. Otherwise great location near the metro and walkable to downtown Alexandria.

6

Theresa

24 Jun 2024

·

Stayed 2 nights

I think the water pressure in the sink should be higher. Also, I would like to have access to my car without having to go to the valet. A usb port would be extremely helpful.

2

Winifred

26 Jun 2025

·

Stayed 1 night

My room did not have any AC. They refused to change my room. They were willing to cancel it and leave me to book another room somewhere else at 6:30 at night. It was perfect. Yes. That’s sarcasm. It’s not possible to be less helpful.

4

Pamela

22 Jun 2025

·

Stayed 1 night

We checked in only to find when we got in the room that there was no air-conditioning. We called the front desk and they sent up a technician who had brought us a fan and said they had been having trouble with it and what a fan suffice. One fan and 100° weather was not gonna work we said are there any other options at first they were not very helpful and then they finally offered a room on the top floor that we could move to. a lot of anxiety not a great experience. We thought our entire weekend was gonna be ruining because of it. Finally, the manager did do the right thing by letting us move up to a more expensive room, only finally to tell us that we would not be charged at all for our stay because of the inconvenience that we were put through, however, it took several hours for us to get to that point and we were in limbo and a lot of time. We had to change our personal plans that we had counted on. We had to miss out on because of the inconvenience and spent time looking for other options at last minute

8

Keirsten

14 Apr 2025

·

Stayed 3 nights

First the great: Aziz and LaTonya were very friendly, very helpful and went above and beyond to help make our stay the best possible. The Hotel is in a great location, street is pretty quiet, but close enough to walk to a lot if you choose. The hotel and rooms were clean. Now the not as good: Definitely do not stay on the 5th floor. We ended up just below the gym and people working out, bouncing medicine balls, dropping weight etc woke us up at 6am - not a good start to the vacation. Thankfully, we were moved down to a room on the 3rd floor which was much better. The other items that were less than perfect for me were 1) the beds and 2) the climate control of the room. I was surprised at how uncomfortable I found the bed since we just recently stayed at a Hilton Garden Inn in Brooklyn and those beds were wonderful. This may be a personal thing though. The climate control in the room was difficult to master. It is the type of thermostat that needs specific instructions. We woke up sweltering and then freezing. Although it's is a good spot, we had a tough time with actual sleep, personally. Again, this may just be us.

8

Ellen E.

4 Jan 2024

·

Stayed 2 nights

This hotel is great, we always get great service. It is in a great area, close to the metro and a trolley ride down to all that King Street has to offer. The only thing we would change is that we wish the mattresses were a little softer.

8

Crystal

23 Mar 2025

·

Stayed 2 nights

Hotels, great overall first night someone was working out after midnight in the gym which is on the top floor so you could hear it on the fifth floor if you were in the room under the gym air-conditioning problems the first night but a great engineering employee named Wilson came in and fixed it and even brought us a box fan Only offers Valet parking which was $40 a night and we never moved car after check in.

6

Janet

23 Jul 2025

·

Stayed 1 night

Great location for what we wanted for our short stay. This was our second time here. What we were disappointed in this time was the poor water pressure in the shower, the tv kept blacking out every 30 seconds or so, some of the pillows are worn out.

8

DAVID

16 Jul 2024

·

Stayed 1 night

Room was just fine. The TV didn't work and even after the tech came and reset it, the remote had a weird delay and an odd interface. Parking was outrageously priced.. $37. Luckily it was a Sunday and we could park nearby on the street and hustle out early Monday a.m. to pay for public parking. Considered breakfast but $13 for French Toast??

6

April

22 Jan 2023

·

Stayed 2 nights

The hotel itself is fine. The room was clean, up to date, and had the usual hotel amenities. That’s the best that I can say though. The mattress was rock hard, the pillows were flat feather pillows, the bedding itself was thin and not very warm. The cable selections were not good and there was no on demand feature, and the guide didn’t work so you basically had to channel surf - the selection of channels wasn’t good either. The WiFi was also not good - and cell reception was lacking (I have T-Mobile and a 5G iPhone). Had I been traveling for business I would have had issues doing my job. Overall I would not stay here again.

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Service

Staff are widely described as friendly and accommodating. Some guests reported unhelpful or slow responses, room or key assignment errors, and inconsistent follow-up.

Related guest reviews

10

Charlyn

12 Sept 2025

·

Stayed 2 nights

Prior to ny trip, my debit card was compromised. Thankfully, I travelled with my daughter. However, there was NO denial in my services. The staff was quite amiable and courteous. The location was great for our needs. Everything was quite nice and appropriate. Thank you

10

Victoria S.

17 Jun 2024

·

Stayed 4 nights

We had a great stay on our first visit to DC. The front desk staff was wonderful and friendly. The hotel is very clean, modern and well maintained. We love the location near a metro and close/walking distance to old town Alexandria.

2

Winifred

26 Jun 2025

·

Stayed 1 night

My room did not have any AC. They refused to change my room. They were willing to cancel it and leave me to book another room somewhere else at 6:30 at night. It was perfect. Yes. That’s sarcasm. It’s not possible to be less helpful.

10

Dulce

5 May 2025

·

Stayed 2 nights

The staff was exceptional

4

Pamela

22 Jun 2025

·

Stayed 1 night

We checked in only to find when we got in the room that there was no air-conditioning. We called the front desk and they sent up a technician who had brought us a fan and said they had been having trouble with it and what a fan suffice. One fan and 100° weather was not gonna work we said are there any other options at first they were not very helpful and then they finally offered a room on the top floor that we could move to. a lot of anxiety not a great experience. We thought our entire weekend was gonna be ruining because of it. Finally, the manager did do the right thing by letting us move up to a more expensive room, only finally to tell us that we would not be charged at all for our stay because of the inconvenience that we were put through, however, it took several hours for us to get to that point and we were in limbo and a lot of time. We had to change our personal plans that we had counted on. We had to miss out on because of the inconvenience and spent time looking for other options at last minute

4

Maylayal

1 Apr 2025

·

Stayed 2 nights

I wouldn’t book there again. We barely got help from the staff. When we arrived the parking lot was full and the hospital and they just literally said try to find street parking. They were dismissive and blamed it on an event taking place. When we asked for someone to help with luggage, they were also dismissive and said no one was available to help. We had facial hair or body hair in one of the beds in The room. One of us either developed a rash or was bitten by something while sleeping. When I called the Hilton office in the morning, they informed to expect a call to resolve the issue. No one reached out. Honestly since we were just gonna sleep for one more night I didn’t follow through but it was very disappointing. I offered to move to any other Hilton hotel and pay the difference for the night but they transferred me between people and said someone will reach back and never did. I’ve stayed with Hilton in Florida and other places never had such an experience.

10

Latisha

26 Jul 2025

·

Stayed 5 nights

Front desk staff were exceptional. Nice, fresh facility that was very clean and quiet. Great location to metro and old alexandria shops and restaurants. Perfect launch pad for our DC visit.

10

Andrea

11 Aug 2024

·

Stayed 4 nights

Started off rough due to the smell of the lobby and halls on the floor assigned, but hey switched our rooms. Service was excellent. Thanks!

2

Jake

23 May 2025

·

Stayed 3 nights

Paid for the king size with city view, didn't get it. The hotel made a mistake when checking in, double charged me. Someone had a key to my room and tried to get in at 11:30pm. Then the next day when returning in the evening said we couldn't get into our room due to an issue. Took 30 minutes of waiting to get back into our room with our items. Whoever checked me in had no idea what they were doing, ultimately leading to a safety issue of some random other person being given a key to my room. Valet is mandatory and an additional $40/day. Lame. Pillows sucked, bed was uncomfortable. I would NOT recommend staying here and I don't plan on returning to this hotel after these experiences.

8

Robin

13 Aug 2025

·

Stayed 2 nights

Housekeeping came in on day 2 which does not happen at other properties. We appreciated the room refresh. Hotel had a number of competing, weird odors. Man who checked us in was pretty bland and seemed distracted.

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AI-generated summary based on recent guest reviews

Location

Location is a standout: walkable to King Street, near the Metro/Amtrak and Old Town attractions, with easy access to Washington, D.C. Many guests felt the area was safe and convenient for dining and shopping.

Related guest reviews

8

Benjamin

18 May 2025

·

Stayed 2 nights

Only issue was low watwer pressure in the bathroom sink. Otherwise great location near the metro and walkable to downtown Alexandria.

10

Camara

5 Jul 2025

·

Stayed 2 nights

We enjoyed our stay, a great location that is close to the metro and Amtrak.

10

Merrill

17 Jun 2024

·

Stayed 2 nights

Great location if you’re visiting Washington DC or going to National Harbor.

10

Latisha

26 Jul 2025

·

Stayed 5 nights

Front desk staff were exceptional. Nice, fresh facility that was very clean and quiet. Great location to metro and old alexandria shops and restaurants. Perfect launch pad for our DC visit.

10

Barbara

8 Apr 2025

·

Stayed 5 nights

Great location just one block off of King street. Near the Metro. Free trolly on King Street. Lots of restaurants within walking distance. Staff were so friendly and hotel was very clean.

10

Tara

13 Jul 2025

·

Stayed 1 night

The staff was very friendly and welcoming. The location is very convenient to all that Alexandria has to offer and safe neighborhoods to walk. Will definitely stay again next time n the area.

10

Regina

27 May 2024

·

Stayed 3 nights

The hotel had great access to the subway for a quick trip into DC. The trolley is a few blocks a way and takes you into King Street where there are tons of restaurants.

10

Julie

11 Aug 2025

·

Stayed 4 nights

Was pleasantly surprised by this 3.5 star hotel. Very clean, large rooms, walkable to lots of things. Near the metro. Great experience.

10

Nancy

16 Nov 2025

·

Stayed 1 night

A nice place near the transit hub at King Street metro stop

10

William

27 May 2024

·

Stayed 3 nights

Conveniently located near king street metro and Amtrak.

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Dining

Dining feedback is mixed: breakfast is usually not included and often considered pricey or average, though some found the buffet decent. The lobby bar and its service receive positive mentions.

Related guest reviews

10

Timothy H.

25 Mar 2024

·

Stayed 3 nights

Our entire experience was positive. From the welcome at registration to the service in the restaurant. The room was cleaned perfectly each day. The breakfast options were excellent. Thanks to all of the very hospitable staff.

4

John F

28 Sept 2024

·

Stayed 3 nights

Breakfast people very rude. The system they have in place to serve breakfast is confusing (also no clear about what’s free and what isn’t).

8

Jeannette

1 Oct 2024

·

Stayed 2 nights

The hotel is in a great location close to public transportation. The staff was very kind, my room was clean. My only complaint is the poor quality of the breakfast. I should have saved my $20 and gone to a local restaurant.

8

Steven

8 Jan 2025

·

Stayed 2 nights

Good for a couple of days. The breakfast buffet is too expensive $15.95 for what is actually available. Need to better identify the late night call box for customers arriving after 11pm.

8

John

23 Nov 2024

·

Stayed 3 nights

Everything was great. Breakfast was a disappointment. They should let their guest know that Hot breakfast is not available ahead of time. Continental breakfast was not even appealing.

10

Marilyn

19 Nov 2024

·

Stayed 1 night

Very friendly staff. Clean and comfortable room. Decent breakfast buffet. $40 fee for overnight parking.

10

thomas

22 Jun 2025

·

Stayed 1 night

Nice bar/restaurant in the lobby…good food& great service

10

Marilyn

16 Nov 2024

·

Stayed 1 night

Comfortable room in an excellent location. Near many restaurants and the lively King Street hub! Decent breakfast buffet at a reasonable price.

10

Alexandra

26 May 2025

·

Stayed 2 nights

Our stay was great. The property is in a good location and it was clean and quiet. Staff was very friendly. My two complaints were the $43/night price tag for parking and $18 pp for breakfast. We didn't utilize either of these services but would have if thy were more reasonable.

10

Jessica

28 Jul 2023

·

Stayed 3 nights

Clean hotel in downtown Alexandria area. Convenient walk to metro station for D.C. If you want to park your car it will cost you almost 40 a night….you can park your car a block away for $18 a night. Breakfast not complimentary. Two free wagers for Hilton Honors members in room. Tv welcomes you with your name across the screen. Basically just used the place for sleep. Great place to stay when visiting DC

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$154
February	US$153
March	US$230
April	US$244
May	US$247
June	US$233
July	US$184
August	US$175
September	US$230
October	US$253
November	US$171
December	US$143

Su	Mo	Tu	We	Th	Fr	Sa
				1 $210	2 $146	3 $184
4 $226	5 $244	6 $289	7 $289	8 $273	9 $233	10 $343
11 $353	12 $346	13 $344	14 $312	15 $229	16 $227	17 $337
18 $286	19 $377	20 $551	21	22 $486	23 $231	24 $361
25 $294	26 $308	27 $317	28 $218	29 $226	30 $146	31 $181

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $259	18 $226	19 $213
20 $193	21 $187	22	23	24 $198	25 $173	26 $298
27 $183	28 $465	29 $476	30 $408

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Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds

Room, 1 King Bed (Drinks & Snacks)

Room, 1 King Bed

Room, 1 King Bed, City View

Room, 2 Queen Beds, Accessible (Hearing Impaired)

Room, 1 King Bed, Accessible (Hearing Impaired)

Room, 2 Queen Beds (Drinks & Snacks)

Room, 2 Queen Beds, Accessible (Hearing Impaired)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, Accessible (Hearing Impaired)

Room, 2 Queen Beds, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hilton Garden Inn Alexandria Old Town National Harbor

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Prices for upcoming dates