Mercure Edinburgh Haymarket
$233
/ night
Avg. for October
Prices for Mercure Edinburgh Haymarket
Select dates to see prices and availability
$233
/ night
Avg. for October
Monthly average prices
Nightly prices at Mercure Edinburgh Haymarket average $111 in January, the cheapest month, and $350 in August, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $111 |
| February | $127 |
| March | $150 |
| April | $208 |
| May | $263 |
| June | $277 |
| July | $290 |
| August | $350 |
| September | $296 |
| October | $233 |
| November | $188 |
| December | $218 |
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Oct · $233
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Most expensive: August (~$350)
Cheapest: January (~$111)
About this property
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.
Amenities
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.
Business amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
Dining
Take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 110 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Location
A stay at Mercure Edinburgh Haymarket places you in the heart of Edinburgh, within a 15-minute walk of Princes Street and Royal Mile. This hotel is 0.6 mi (0.9 km) from Grassmarket and 0.8 mi (1.2 km) from George Street.
What's nearby
Edinburgh International Conference Centre(0.2 miles)
Royal Lyceum Theatre(0.4 miles)
King's Theatre(0.4 miles)
Usher Hall(0.4 miles)
The Meadows(0.5 miles)
Princes Street Gardens(0.5 miles)
Grassmarket(0.6 miles)
Johnnie Walker Princes Street(0.6 miles)
Princes Street(0.6 miles)
Victoria Street(0.7 miles)
Royal Mile(0.7 miles)
Scotch Whisky Experience(0.8 miles)
George Street(0.8 miles)
Camera Obscura and World of Illusions(0.8 miles)
Witchery Tours(0.8 miles)
The preferred airport for Mercure Edinburgh Haymarket is Edinburgh Airport (EDI)(7.1 miles)
Non-Smoking Rooms
Dry Cleaning
Housekeeping
Safe-Deposit Box
Luggage Storage
Designated Smoking Area
Location
38 Gardners Crescent, Fountainbridge, Edinburgh, Scotland, United Kingdom
Edinburgh International Conference Centre (0.2 miles)
Royal Lyceum Theatre (0.4 miles)
King's Theatre (0.4 miles)
Usher Hall (0.4 miles)
The Meadows (0.5 miles)
Princes Street Gardens (0.5 miles)
Room options
7
Comfort Twin Room, 2 Twin Beds
2 Twin Beds
Sleeps 2
161 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
10
Comfort Room, 1 Double Bed
1 Full Bed
Sleeps 2
161 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
8
Comfort Room, 1 Double Bed with Sofa Bed
1 Full Bed
and 1 Sofa Bed
Sleeps 2
161 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
7
Privilege, Superior Room, 1 Double Bed
1 Full Bed
Sleeps 2
161 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
Guest reviews of Mercure Edinburgh Haymarket
8.3
Very good
Based on 4,900 verified reviews
Who stays here?
Business
17%
Couple
50%
Family
15%
Group
13%
Solo
3%
What guests think
AI-generated summary based on recent guest reviews
At Mercure Edinburgh Haymarket, guests frequently praise the friendly, accommodating staff, generally clean, modern rooms, and a convenient, quiet location within walking distance of Haymarket and central sights, with breakfast often described as tasty and plentiful.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
At Mercure Edinburgh Haymarket, guests frequently praise the friendly, accommodating staff, generally clean, modern rooms, and a convenient, quiet location within walking distance of Haymarket and central sights, with breakfast often described as tasty and plentiful.
However, many reviews report unreliable or non-existent Wi-Fi, making work and streaming difficult. Temperature control is a recurring frustration, with disabled room thermostats, hot or cold rooms, and occasional fan or vent noise; several guests also disliked basement rooms with limited daylight and noted parking is offsite despite some listings. Overall, expect a comfortable, well-located base with standout staff but inconsistent tech and climate control.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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AI-generated summary based on recent guest reviews
Facilities
Parking is offsite, and several guests arrived expecting onsite parking based on third-party listings, though discounts are offered for nearby car parks. A gym is available, and some note the compact feel where bar, reception and breakfast share space.
Related guest reviews
6
Nilesh
Feb 21, 2025
·
Stayed 4 nights
For a four star hotel the amenities were not great. The bar was also the reception which was also the lounge. Not really conducive to having a drink before or after dinner. Wifi was very poor and in some cases not available and we were on the first floor . Location is a bit far for walking to the castle and centre of Edinburgh. The best thing was the gym which was well appointed if a little small. When three people are in there it gets cramped which tells you all you need to know.
For a four star hotel the amenities were not great. The bar was also the reception which was also the lounge. Not really conducive to having a drink before or after dinner. Wifi was very poor and in some cases not available and we were on the first floor . Location is a bit far for walking to the castle and centre of Edinburgh. The best thing was the gym which was well appointed if a little small. When three people are in there it gets cramped which tells you all you need to know.
8
Hamoon
Dec 19, 2024
·
Stayed 2 nights
Everything was excellent except the fact their door lock system was down and we needed concierge to open the door every single time. However, they were always available and fast on that: I see that issue in predictable and that does not effect how good the stay was.
Everything was excellent except the fact their door lock system was down and we needed concierge to open the door every single time. However, they were always available and fast on that: I see that issue in predictable and that does not effect how good the stay was.
8
sean richard
Jan 5, 2023
·
Stayed 19,361 nights
The breakfast was very good. I liked that it had a gym. The staff was extremely helpful and friendly. The room was decent, maybe a bit small. They should clean up around the outside of the building as the trash takes away from the general appearance.
The breakfast was very good. I liked that it had a gym. The staff was extremely helpful and friendly. The room was decent, maybe a bit small. They should clean up around the outside of the building as the trash takes away from the general appearance.
8
Jane
Jun 2, 2025
·
Stayed 1 night
One night stay to attend concert. Coming to Edinburgh by car so needed parking. The info via Hotels.com says low clearance onsite parking but also offsite. Email confirmation says only offsite and too late to change when that was received and wouldn’t have got refund. There isn’t any onsite and parking 10 or so min walk away which in torrential rain with luggage isn’t fun! However easy to park and discount code from hotel good. Easy to grab a bite to eat before heading off to concert and handy location. Nice room. Privilege room. Could do with coffee table - nothing to use when sitting on seats. Bed lovely size but too hard for us. Super bathroom tho.
One night stay to attend concert. Coming to Edinburgh by car so needed parking. The info via Hotels.com says low clearance onsite parking but also offsite. Email confirmation says only offsite and too late to change when that was received and wouldn’t have got refund. There isn’t any onsite and parking 10 or so min walk away which in torrential rain with luggage isn’t fun! However easy to park and discount code from hotel good. Easy to grab a bite to eat before heading off to concert and handy location. Nice room. Privilege room. Could do with coffee table - nothing to use when sitting on seats. Bed lovely size but too hard for us. Super bathroom tho.
8
Martin
Jun 18, 2023
·
Stayed 6 nights
Elevator wasn’t very responsive and people had issues with their room cards activating the floor numbers.
Elevator wasn’t very responsive and people had issues with their room cards activating the floor numbers.
6
Cheryl
Mar 2, 2025
·
Stayed 2 nights
We hadn’t stayed before and hadn’t realised that it was quite a small hotel, but for a two night stay it was fine. The rooms are adequate though there isn’t much space at all to unpack, no drawers and 4 hangers. It was very clean however. We didn’t have breakfast, but the bar, reception and breakfast area are all in one and pretty small. Our main issue was the heating. Since I’ve read the other reviews it’s seems it is a known problem, however the staff acted surprised when on the first morning I complained that I had been cold all night as the air con didn’t seem to heat up but even when we tried to turn it off the fan still blew. They said they’d have maintenance look and put a heater in the room. When we walked in after being out all day the room was hot and stuffy from the fan heater (I’m not sure how safe that is either!) again the air con fan was noisy all night but no heat so we had to keep turning the heater on and off. On check out I mentioned that it hadn’t been ideal having a fan constantly blowing out cool air then haven’t to override it with a fan heater, it was noisy and disrupted our sleep all weekend. Again they seemed surprised, even though we’d already told them the day before and just said they get maintenance to look at it. For this reason I don’t think we’d stay again, unfortunately these things affect a stay and knowing it has been an ongoing issue and not dealt with, feels somewhat misleading.
We hadn’t stayed before and hadn’t realised that it was quite a small hotel, but for a two night stay it was fine. The rooms are adequate though there isn’t much space at all to unpack, no drawers and 4 hangers. It was very clean however. We didn’t have breakfast, but the bar, reception and breakfast area are all in one and pretty small. Our main issue was the heating. Since I’ve read the other reviews it’s seems it is a known problem, however the staff acted surprised when on the first morning I complained that I had been cold all night as the air con didn’t seem to heat up but even when we tried to turn it off the fan still blew. They said they’d have maintenance look and put a heater in the room. When we walked in after being out all day the room was hot and stuffy from the fan heater (I’m not sure how safe that is either!) again the air con fan was noisy all night but no heat so we had to keep turning the heater on and off. On check out I mentioned that it hadn’t been ideal having a fan constantly blowing out cool air then haven’t to override it with a fan heater, it was noisy and disrupted our sleep all weekend. Again they seemed surprised, even though we’d already told them the day before and just said they get maintenance to look at it. For this reason I don’t think we’d stay again, unfortunately these things affect a stay and knowing it has been an ongoing issue and not dealt with, feels somewhat misleading.
8
Morven
Aug 9, 2025
·
Stayed 1 night
Basic but clean room, unfortunately the hotel was advertised as having parking, however this was not on sight and wasn’t easy to find .
Basic but clean room, unfortunately the hotel was advertised as having parking, however this was not on sight and wasn’t easy to find .
2
Hosein
Aug 28, 2025
·
Stayed 1 night
Unfortunately, my experience was marred by misleading information regarding onsite parking. The Expedia listing stated that the hotel had onsite parking with a height restriction, which clearly implied that parking was available at the property. However, upon arrival, I was informed that no onsite parking exists, and I had to make alternative arrangements at significant additional cost. After a long drive from Kingston Upon Thames, this unexpected inconvenience added stress and disrupted the start of our holiday. Accurate information is essential when planning travel, and I would not have booked this hotel had I known the parking situation. While the hotel itself was clean, the lack of transparency regarding amenities was disappointing. I hope the property ensures that third-party listings reflect accurate details to prevent similar issues for future guests. I have raised this as a complaint to Expedia.
Unfortunately, my experience was marred by misleading information regarding onsite parking. The Expedia listing stated that the hotel had onsite parking with a height restriction, which clearly implied that parking was available at the property. However, upon arrival, I was informed that no onsite parking exists, and I had to make alternative arrangements at significant additional cost. After a long drive from Kingston Upon Thames, this unexpected inconvenience added stress and disrupted the start of our holiday. Accurate information is essential when planning travel, and I would not have booked this hotel had I known the parking situation. While the hotel itself was clean, the lack of transparency regarding amenities was disappointing. I hope the property ensures that third-party listings reflect accurate details to prevent similar issues for future guests. I have raised this as a complaint to Expedia.
10
Paula
May 8, 2025
·
Stayed 1 night
Lovely hotel Greeted warmly by front of house Room was excellent Comfortable clean luxurious Breakfast was excellent Only £4 for a taxi to old town Shopping mall Carpark Short walking distance Would recommend dropping off cases first before parking
Lovely hotel Greeted warmly by front of house Room was excellent Comfortable clean luxurious Breakfast was excellent Only £4 for a taxi to old town Shopping mall Carpark Short walking distance Would recommend dropping off cases first before parking
10
Yuji
Jul 4, 2024
·
Stayed 2 nights
From checking in to checking out, all went smoothly and efficiently. Our room was clean and comfortable. The parking was Thistle parking (EH3 8BL), which is about a 5-minute walk from the hotel. The cost was £11. It closes around 11:30, so please be careful. I liked the hotel location because many offices surround it, quiet, and there are many independent cafes or restaurants. It is about a 10-15 min walk to the castle, close to all the beautiful historical attractions. There are many friendly and helpful multilingual employees as well. (we found at least Spanish and Japanese speakers!)
From checking in to checking out, all went smoothly and efficiently. Our room was clean and comfortable. The parking was Thistle parking (EH3 8BL), which is about a 5-minute walk from the hotel. The cost was £11. It closes around 11:30, so please be careful. I liked the hotel location because many offices surround it, quiet, and there are many independent cafes or restaurants. It is about a 10-15 min walk to the castle, close to all the beautiful historical attractions. There are many friendly and helpful multilingual employees as well. (we found at least Spanish and Japanese speakers!)
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests found rooms clean and tidy, with some describing them as spotless. A minority reported lapses such as stained carpets or sheets, musty odours, and occasional housekeeping oversights.
Related guest reviews
10
Margaret
May 24, 2025
·
Stayed 1 night
Had a great few days, very clean comfortable rooms, great breakfast & very friendly helpful staff
Had a great few days, very clean comfortable rooms, great breakfast & very friendly helpful staff
10
Haider
Apr 4, 2025
·
Stayed 2 nights
The staff were very friendly, from dealing with ad-hoc requests, to an efficient breakfast process. Water bottles in the room (and Scottish shortbread!) were replaced daily without charge, with daily room cleaning on offer. The location is also good, with a Tesco Local a one-minute walk and Haymarket Railway Station and tram stop around a 10 minute walk. There were a few marks on the carpet, but the hotel had new rolls of carpet ready to install, which I assume will replace the stained carpet.
The staff were very friendly, from dealing with ad-hoc requests, to an efficient breakfast process. Water bottles in the room (and Scottish shortbread!) were replaced daily without charge, with daily room cleaning on offer. The location is also good, with a Tesco Local a one-minute walk and Haymarket Railway Station and tram stop around a 10 minute walk. There were a few marks on the carpet, but the hotel had new rolls of carpet ready to install, which I assume will replace the stained carpet.
8
Bayan
Jun 15, 2025
·
Stayed 3 nights
The staff were very friendly, and my room was clean. However, on the last day, when housekeeping cleaned the room, they took the robe and didn’t replace it. I also noticed that they took the coffee cup and didn’t provide a new one.
The staff were very friendly, and my room was clean. However, on the last day, when housekeeping cleaned the room, they took the robe and didn’t replace it. I also noticed that they took the coffee cup and didn’t provide a new one.
4
Catherine
Nov 6, 2023
·
Stayed 2 nights
I booked this as a special treat for my daughter’s birthday. On arriving in our room there were water marks all over the wall and areas that it had clearly been patched up but not decorated properly. There were also stains on the sheets. Our room was freezing so I was going to call reception but discovered no phone in the room so had to get dressed (was in my pyjamas) and go down to reception to ask for help. The lady on reception was very helpful and came up to help sort out the heating. The next morning I wanted to use the hairdryer. However, I soon discovered that was broken. I called reception using my mobile phone and they said they would send up a replacement. After waiting for nearly half an hour I gave up and went out with wet hair. Finally, on the last morning we flushed the toilet and water just get pouring into the toilet and it then wouldn’t flush. We were checking out anyway so I told the lady at reception and she was very apologetic and offered us a small discount. However, for the cost of around £300 for two nights I felt that the discount wasn’t very much. I would definitely think twice before booking another Mercury hotel.
I booked this as a special treat for my daughter’s birthday. On arriving in our room there were water marks all over the wall and areas that it had clearly been patched up but not decorated properly. There were also stains on the sheets. Our room was freezing so I was going to call reception but discovered no phone in the room so had to get dressed (was in my pyjamas) and go down to reception to ask for help. The lady on reception was very helpful and came up to help sort out the heating. The next morning I wanted to use the hairdryer. However, I soon discovered that was broken. I called reception using my mobile phone and they said they would send up a replacement. After waiting for nearly half an hour I gave up and went out with wet hair. Finally, on the last morning we flushed the toilet and water just get pouring into the toilet and it then wouldn’t flush. We were checking out anyway so I told the lady at reception and she was very apologetic and offered us a small discount. However, for the cost of around £300 for two nights I felt that the discount wasn’t very much. I would definitely think twice before booking another Mercury hotel.
2
Leo
Apr 16, 2025
·
Stayed 1 night
I stayed here for one night on 15th April and it was, frankly, one of the most disappointing hotel experiences I’ve had. First, there was no WiFi available, according to the front dest due to a “technical glitch”, something the staff acknowledged but did nothing about. To compound the issue, I was placed in a basement room with zero phone signal, leaving me completely cut off. I was unable to join a critical work call with a client, was not only frustrating but professionally damaging. The room itself smelled musty and damp, which made the environment feel unclean and uncomfortable. When I raised these issues with staff, they were entirely unhelpful and disinterested, no offer to move rooms or even apologise meaningfully. To top it off, I discovered the shower was broken the next morning. The head was detached and unusable. I couldn’t even get a proper wash before checking out. This hotel failed on every basic level: connectivity, cleanliness, functionality, and service. For a chain like Mercure, this is completely unacceptable. I advise others to book elsewhere, especially if you need to work or expect a minimum standard of care and professionalism.
I stayed here for one night on 15th April and it was, frankly, one of the most disappointing hotel experiences I’ve had. First, there was no WiFi available, according to the front dest due to a “technical glitch”, something the staff acknowledged but did nothing about. To compound the issue, I was placed in a basement room with zero phone signal, leaving me completely cut off. I was unable to join a critical work call with a client, was not only frustrating but professionally damaging. The room itself smelled musty and damp, which made the environment feel unclean and uncomfortable. When I raised these issues with staff, they were entirely unhelpful and disinterested, no offer to move rooms or even apologise meaningfully. To top it off, I discovered the shower was broken the next morning. The head was detached and unusable. I couldn’t even get a proper wash before checking out. This hotel failed on every basic level: connectivity, cleanliness, functionality, and service. For a chain like Mercure, this is completely unacceptable. I advise others to book elsewhere, especially if you need to work or expect a minimum standard of care and professionalism.
10
Jill
Feb 21, 2025
·
Stayed 2 nights
The staff were so helpful when we arrived, storing our baggage so we could explore. The room was excellent with a high spec. The beds were very comfy and all necessary toiletries were supplied. The breakfast was excellent. We all stored our luggage on our last day until we were going for our train
The staff were so helpful when we arrived, storing our baggage so we could explore. The room was excellent with a high spec. The beds were very comfy and all necessary toiletries were supplied. The breakfast was excellent. We all stored our luggage on our last day until we were going for our train
2
Nick
Apr 13, 2025
·
Stayed 4 nights
This was the worst stay for a business trip I’ve had & I have travel all over the world. Everything seemed fine when we arrived, hotel accepted our bags early but no room so we went to work, returned at 6pm & checked in. I had a really important meeting online so went to log in to my VPN & the reception had not told us how to log in so went to call & had a dead line on the phone, which is illegal I had mins until the meeting, went to reception & they said ‘no internet’, didn’t tell us at check in & had no emergency line for the phones. They said the firewall had an issue and that the internet would be on the following day. We were starving so asked to order room Service low&behold, no room service for dinner anywhere in the hotel as the chef was off on Mondays & no cover. We travelled 5am & they didn’t tell us. then they said order delivery. Went back to the room & my wife pulls back the bedsheets & there are lots of black hairs in the bed. Disgusting. We had to go down to reception & ask them to change the sheets, which they did reluctantly! Around the room, everything was falling off, towel holder, toilet seat was loose & toilet roll holder also loose. The next three days, we didn’t get back until late from work, still no internet, all excuses, no offer of a drink for the trouble, nothing, just ignorance & no customer service. The final day, they had a dongle internet that was only available at reception & 1st floor. We used 14.6gb data this week, charged. Refund asap
This was the worst stay for a business trip I’ve had & I have travel all over the world. Everything seemed fine when we arrived, hotel accepted our bags early but no room so we went to work, returned at 6pm & checked in. I had a really important meeting online so went to log in to my VPN & the reception had not told us how to log in so went to call & had a dead line on the phone, which is illegal I had mins until the meeting, went to reception & they said ‘no internet’, didn’t tell us at check in & had no emergency line for the phones. They said the firewall had an issue and that the internet would be on the following day. We were starving so asked to order room Service low&behold, no room service for dinner anywhere in the hotel as the chef was off on Mondays & no cover. We travelled 5am & they didn’t tell us. then they said order delivery. Went back to the room & my wife pulls back the bedsheets & there are lots of black hairs in the bed. Disgusting. We had to go down to reception & ask them to change the sheets, which they did reluctantly! Around the room, everything was falling off, towel holder, toilet seat was loose & toilet roll holder also loose. The next three days, we didn’t get back until late from work, still no internet, all excuses, no offer of a drink for the trouble, nothing, just ignorance & no customer service. The final day, they had a dongle internet that was only available at reception & 1st floor. We used 14.6gb data this week, charged. Refund asap
10
Danielle
Aug 10, 2025
·
Stayed 1 night
Lovely hotel close to the city centre but a nice distance to enjoy the quiet. Rooms were spotless and beds comfortable. All staff pleasant would recommend and would return.
Lovely hotel close to the city centre but a nice distance to enjoy the quiet. Rooms were spotless and beds comfortable. All staff pleasant would recommend and would return.
6
Joanne
Oct 8, 2023
·
Stayed 1 night
We were staying for a night out in town, when we went into the cupboard for the ironing board there was a dirty towel on the floor and receipts from another date and horrible dirty marks on the floor in front of the table. Shame as had great potential at first glance and staff were lovely.
We were staying for a night out in town, when we went into the cupboard for the ironing board there was a dirty towel on the floor and receipts from another date and horrible dirty marks on the floor in front of the table. Shame as had great potential at first glance and staff were lovely.
8
Amanda
Nov 10, 2025
·
Stayed 1 night
Staff were courteous. Room was clean and well maintained
Staff were courteous. Room was clean and well maintained
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AI-generated summary based on recent guest reviews
Rooms
Rooms are modern and generally comfortable, but sizes vary and some are small or in basement levels with little natural light. Wi-Fi is frequently weak or unavailable, and climate control or ventilation noise affects comfort for some stays.
Related guest reviews
6
Jasdeep
Mar 3, 2025
·
Stayed 1 night
Good overall, Wi-Fi was poor on 4th floor and iron in my room was leaking
Good overall, Wi-Fi was poor on 4th floor and iron in my room was leaking
2
Rachel
Apr 13, 2025
·
Stayed 4 nights
No WiFi!!! Dismissive staff, poor cleanliness.
No WiFi!!! Dismissive staff, poor cleanliness.
6
Kareeshma
May 1, 2025
·
Stayed 1 night
The internet was not working.
The internet was not working.
8
Janice
Oct 10, 2024
·
Stayed 3 nights
Rooms are very cramped and was disappointed with amount of storage. If you are just staying for one night then not an issye, two of us stayed for three nights and found the lack of space uncomfortable. Staff friendly, hotel clean. Breakfast was good, my only issue was with the buffet area, no space to put your plate when lifting the lids to access the food, it was very awkward. No literature in hotel room about the city, no literature in reception/bar area. Catered more towards business guests than holidaymakers
Rooms are very cramped and was disappointed with amount of storage. If you are just staying for one night then not an issye, two of us stayed for three nights and found the lack of space uncomfortable. Staff friendly, hotel clean. Breakfast was good, my only issue was with the buffet area, no space to put your plate when lifting the lids to access the food, it was very awkward. No literature in hotel room about the city, no literature in reception/bar area. Catered more towards business guests than holidaymakers
6
Emily
Jan 18, 2025
·
Stayed 2 nights
Our room was very small, we booked a superior room and the room we had looked like the classic room which was a bit dissapointing The hotel is a good 15 minute walk from the centre. But otherwise clean and warm.
Our room was very small, we booked a superior room and the room we had looked like the classic room which was a bit dissapointing The hotel is a good 15 minute walk from the centre. But otherwise clean and warm.
2
Leo
Apr 16, 2025
·
Stayed 1 night
I stayed here for one night on 15th April and it was, frankly, one of the most disappointing hotel experiences I’ve had. First, there was no WiFi available, according to the front dest due to a “technical glitch”, something the staff acknowledged but did nothing about. To compound the issue, I was placed in a basement room with zero phone signal, leaving me completely cut off. I was unable to join a critical work call with a client, was not only frustrating but professionally damaging. The room itself smelled musty and damp, which made the environment feel unclean and uncomfortable. When I raised these issues with staff, they were entirely unhelpful and disinterested, no offer to move rooms or even apologise meaningfully. To top it off, I discovered the shower was broken the next morning. The head was detached and unusable. I couldn’t even get a proper wash before checking out. This hotel failed on every basic level: connectivity, cleanliness, functionality, and service. For a chain like Mercure, this is completely unacceptable. I advise others to book elsewhere, especially if you need to work or expect a minimum standard of care and professionalism.
I stayed here for one night on 15th April and it was, frankly, one of the most disappointing hotel experiences I’ve had. First, there was no WiFi available, according to the front dest due to a “technical glitch”, something the staff acknowledged but did nothing about. To compound the issue, I was placed in a basement room with zero phone signal, leaving me completely cut off. I was unable to join a critical work call with a client, was not only frustrating but professionally damaging. The room itself smelled musty and damp, which made the environment feel unclean and uncomfortable. When I raised these issues with staff, they were entirely unhelpful and disinterested, no offer to move rooms or even apologise meaningfully. To top it off, I discovered the shower was broken the next morning. The head was detached and unusable. I couldn’t even get a proper wash before checking out. This hotel failed on every basic level: connectivity, cleanliness, functionality, and service. For a chain like Mercure, this is completely unacceptable. I advise others to book elsewhere, especially if you need to work or expect a minimum standard of care and professionalism.
8
Susan M
Apr 3, 2025
·
Stayed 1 night
The air conditioning / bathroom fan was very loud.
The air conditioning / bathroom fan was very loud.
6
D
Apr 15, 2025
·
Stayed 2 nights
I have stayed in this hotel for my past 3 out of 4 visits to Edinburgh. On each occasion the wifi has never worked, whether in foyer or bedroom. When discussed with the front desk, they insisted there wasn't a problem. Very disappointing. Didn't have breakfast or dinner in the hotel so I'm unable to comment.
I have stayed in this hotel for my past 3 out of 4 visits to Edinburgh. On each occasion the wifi has never worked, whether in foyer or bedroom. When discussed with the front desk, they insisted there wasn't a problem. Very disappointing. Didn't have breakfast or dinner in the hotel so I'm unable to comment.
6
Nina
Oct 15, 2024
·
Stayed 3 nights
A rather expensive hotel, considering the condition the room was and how easy it was to hear other guests in rooms above you. A part of the door surface had fallen off and the same with the nightstand. On top of all that, some weird noises came from the pipes(?) in the hotel room.
A rather expensive hotel, considering the condition the room was and how easy it was to hear other guests in rooms above you. A part of the door surface had fallen off and the same with the nightstand. On top of all that, some weird noises came from the pipes(?) in the hotel room.
4
Patrick
Jan 3, 2025
·
Stayed 3 nights
Ever wondered what it would feel like to be buried alive and are you prepared to pay to find out? Then check in to Mercury Edinburgh Haymarket Hotel. My room was two floors below ground, with a tiny window where I could see a sliver of the sky if I angled my head steeply. There was no 4G connection to speak of this deep underground. To make it worse the WiFi was not working properly, because they had stupidly scheduled an upgrade just before the NYE holiday, when BT engineers were guaranteed to be on holiday and not able to come and fix it. I lost three days of work time. Finally the window wouldn’t close on the night that temperatures dropped below freezing and I was moved to a different room. This one was above ground, but at this stage I just wanted to check out and leave. I wouldn’t want to be back here even if I was dead. Avoid if you can.
Ever wondered what it would feel like to be buried alive and are you prepared to pay to find out? Then check in to Mercury Edinburgh Haymarket Hotel. My room was two floors below ground, with a tiny window where I could see a sliver of the sky if I angled my head steeply. There was no 4G connection to speak of this deep underground. To make it worse the WiFi was not working properly, because they had stupidly scheduled an upgrade just before the NYE holiday, when BT engineers were guaranteed to be on holiday and not able to come and fix it. I lost three days of work time. Finally the window wouldn’t close on the night that temperatures dropped below freezing and I was moved to a different room. This one was above ground, but at this stage I just wanted to check out and leave. I wouldn’t want to be back here even if I was dead. Avoid if you can.
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AI-generated summary based on recent guest reviews
Service
Service is widely praised as friendly, helpful and accommodating, with examples like early check-ins and thoughtful touches. A few guests reported slow responses or unhelpful handling of issues such as Wi-Fi or temperature problems.
Related guest reviews
6
Emma
Aug 17, 2025
·
Stayed 1 night
We had issues with the air con, it kept going faulty and at one point it was at night, when needed the most... no answer at the front desk, room service etc. It felt like no one cared at all and just blanked any contact from us. Pretty crap stay to be honest
We had issues with the air con, it kept going faulty and at one point it was at night, when needed the most... no answer at the front desk, room service etc. It felt like no one cared at all and just blanked any contact from us. Pretty crap stay to be honest
4
Rose
Sep 20, 2025
·
Stayed 1 night
I asked for help at the front desk to get information and/or help to locate my missing bag. They simply shook their heads and said no
I asked for help at the front desk to get information and/or help to locate my missing bag. They simply shook their heads and said no
10
Hayley
Oct 26, 2025
·
Stayed 2 nights
Thank you to the wonderful reception staff who let us check in early, we asked to leave our bags and they very kindly offered us an early check in which was very much appreciated. Lovely location just a little outside of the busy city centre with clean room and facilities.
Thank you to the wonderful reception staff who let us check in early, we asked to leave our bags and they very kindly offered us an early check in which was very much appreciated. Lovely location just a little outside of the busy city centre with clean room and facilities.
2
Leo
Apr 16, 2025
·
Stayed 1 night
I stayed here for one night on 15th April and it was, frankly, one of the most disappointing hotel experiences I’ve had. First, there was no WiFi available, according to the front dest due to a “technical glitch”, something the staff acknowledged but did nothing about. To compound the issue, I was placed in a basement room with zero phone signal, leaving me completely cut off. I was unable to join a critical work call with a client, was not only frustrating but professionally damaging. The room itself smelled musty and damp, which made the environment feel unclean and uncomfortable. When I raised these issues with staff, they were entirely unhelpful and disinterested, no offer to move rooms or even apologise meaningfully. To top it off, I discovered the shower was broken the next morning. The head was detached and unusable. I couldn’t even get a proper wash before checking out. This hotel failed on every basic level: connectivity, cleanliness, functionality, and service. For a chain like Mercure, this is completely unacceptable. I advise others to book elsewhere, especially if you need to work or expect a minimum standard of care and professionalism.
I stayed here for one night on 15th April and it was, frankly, one of the most disappointing hotel experiences I’ve had. First, there was no WiFi available, according to the front dest due to a “technical glitch”, something the staff acknowledged but did nothing about. To compound the issue, I was placed in a basement room with zero phone signal, leaving me completely cut off. I was unable to join a critical work call with a client, was not only frustrating but professionally damaging. The room itself smelled musty and damp, which made the environment feel unclean and uncomfortable. When I raised these issues with staff, they were entirely unhelpful and disinterested, no offer to move rooms or even apologise meaningfully. To top it off, I discovered the shower was broken the next morning. The head was detached and unusable. I couldn’t even get a proper wash before checking out. This hotel failed on every basic level: connectivity, cleanliness, functionality, and service. For a chain like Mercure, this is completely unacceptable. I advise others to book elsewhere, especially if you need to work or expect a minimum standard of care and professionalism.
2
Luke
Jun 1, 2024
·
Stayed 1 night
Awful place to stay. Staff was terrible.
Awful place to stay. Staff was terrible.
10
Darren
Nov 17, 2025
·
Stayed 2 nights
Brilliant hotel good location staff are first class and can’t fault it
Brilliant hotel good location staff are first class and can’t fault it
10
Jill
Feb 21, 2025
·
Stayed 2 nights
The staff were so helpful when we arrived, storing our baggage so we could explore. The room was excellent with a high spec. The beds were very comfy and all necessary toiletries were supplied. The breakfast was excellent. We all stored our luggage on our last day until we were going for our train
The staff were so helpful when we arrived, storing our baggage so we could explore. The room was excellent with a high spec. The beds were very comfy and all necessary toiletries were supplied. The breakfast was excellent. We all stored our luggage on our last day until we were going for our train
2
Nick
Apr 13, 2025
·
Stayed 4 nights
This was the worst stay for a business trip I’ve had & I have travel all over the world. Everything seemed fine when we arrived, hotel accepted our bags early but no room so we went to work, returned at 6pm & checked in. I had a really important meeting online so went to log in to my VPN & the reception had not told us how to log in so went to call & had a dead line on the phone, which is illegal I had mins until the meeting, went to reception & they said ‘no internet’, didn’t tell us at check in & had no emergency line for the phones. They said the firewall had an issue and that the internet would be on the following day. We were starving so asked to order room Service low&behold, no room service for dinner anywhere in the hotel as the chef was off on Mondays & no cover. We travelled 5am & they didn’t tell us. then they said order delivery. Went back to the room & my wife pulls back the bedsheets & there are lots of black hairs in the bed. Disgusting. We had to go down to reception & ask them to change the sheets, which they did reluctantly! Around the room, everything was falling off, towel holder, toilet seat was loose & toilet roll holder also loose. The next three days, we didn’t get back until late from work, still no internet, all excuses, no offer of a drink for the trouble, nothing, just ignorance & no customer service. The final day, they had a dongle internet that was only available at reception & 1st floor. We used 14.6gb data this week, charged. Refund asap
This was the worst stay for a business trip I’ve had & I have travel all over the world. Everything seemed fine when we arrived, hotel accepted our bags early but no room so we went to work, returned at 6pm & checked in. I had a really important meeting online so went to log in to my VPN & the reception had not told us how to log in so went to call & had a dead line on the phone, which is illegal I had mins until the meeting, went to reception & they said ‘no internet’, didn’t tell us at check in & had no emergency line for the phones. They said the firewall had an issue and that the internet would be on the following day. We were starving so asked to order room Service low&behold, no room service for dinner anywhere in the hotel as the chef was off on Mondays & no cover. We travelled 5am & they didn’t tell us. then they said order delivery. Went back to the room & my wife pulls back the bedsheets & there are lots of black hairs in the bed. Disgusting. We had to go down to reception & ask them to change the sheets, which they did reluctantly! Around the room, everything was falling off, towel holder, toilet seat was loose & toilet roll holder also loose. The next three days, we didn’t get back until late from work, still no internet, all excuses, no offer of a drink for the trouble, nothing, just ignorance & no customer service. The final day, they had a dongle internet that was only available at reception & 1st floor. We used 14.6gb data this week, charged. Refund asap
10
Kelly
Aug 26, 2025
·
Stayed 4 nights
The hotel was excellent. Comfortable. Clean. The staff was friendly and very accommodating. I had medication that needed refrigeration so they kept it for me and retrieved it for me every day so I could take my injection then returned it to the fridge. The last night they placed my gel pack in the freezer so I would be able to travel with my medication. They were all so nice about the inconvenience. I was so appreciative. It is hard to travel with medications that require such restrictions but they made it so easy for me
The hotel was excellent. Comfortable. Clean. The staff was friendly and very accommodating. I had medication that needed refrigeration so they kept it for me and retrieved it for me every day so I could take my injection then returned it to the fridge. The last night they placed my gel pack in the freezer so I would be able to travel with my medication. They were all so nice about the inconvenience. I was so appreciative. It is hard to travel with medications that require such restrictions but they made it so easy for me
10
Amie
Apr 4, 2025
·
Stayed 1 night
This was my third time staying at the hotel. It was my first anniversary celebrations and the hotel staff were amazing. They left a beautiful card, a sweet gift and sprinkled rose petals on the bed for the special occasion. Was a fabulous experience from beginning to end. Fantastic customer service and professionalism. I will definitely be back.
This was my third time staying at the hotel. It was my first anniversary celebrations and the hotel staff were amazing. They left a beautiful card, a sweet gift and sprinkled rose petals on the bed for the special occasion. Was a fabulous experience from beginning to end. Fantastic customer service and professionalism. I will definitely be back.
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AI-generated summary based on recent guest reviews
Location
Quiet, convenient area near Haymarket with shops and transit, and roughly a 10–20 minute walk to central attractions such as the Castle and Princes Street.
Related guest reviews
10
Silvia
Mar 25, 2025
·
Stayed 2 nights
The room was clean and in excellent condition. It even had a small fridge which was convenient. It was very quiet and the location was within walking distance to Edinburgh city centre. However bus, train and tram were also on the doorstep.
The room was clean and in excellent condition. It even had a small fridge which was convenient. It was very quiet and the location was within walking distance to Edinburgh city centre. However bus, train and tram were also on the doorstep.
10
Alison
Oct 27, 2025
·
Stayed 4 nights
Excellent room, clean and comfortable. The only issue would have liked more hot drinks ingredients. Tea bags, milks etc. plenty from reception but had to keep asking! Great location, nice walk into Prince Street.
Excellent room, clean and comfortable. The only issue would have liked more hot drinks ingredients. Tea bags, milks etc. plenty from reception but had to keep asking! Great location, nice walk into Prince Street.
10
Hayley
Oct 26, 2025
·
Stayed 2 nights
Thank you to the wonderful reception staff who let us check in early, we asked to leave our bags and they very kindly offered us an early check in which was very much appreciated. Lovely location just a little outside of the busy city centre with clean room and facilities.
Thank you to the wonderful reception staff who let us check in early, we asked to leave our bags and they very kindly offered us an early check in which was very much appreciated. Lovely location just a little outside of the busy city centre with clean room and facilities.
10
Kevin
Feb 25, 2025
·
Stayed 3 nights
Nice clean hotel within easy walking distance of Castle and Grassmarket. Good value for money
Nice clean hotel within easy walking distance of Castle and Grassmarket. Good value for money
10
CHRISTINE
Sep 21, 2025
·
Stayed 3 nights
There were shops and restaurants including a Tesco express on the same block. We were a little further than the distance on Hotwes.com stated from the atteactions.public transit was conveniently located
There were shops and restaurants including a Tesco express on the same block. We were a little further than the distance on Hotwes.com stated from the atteactions.public transit was conveniently located
10
Danielle
Aug 10, 2025
·
Stayed 1 night
Lovely hotel close to the city centre but a nice distance to enjoy the quiet. Rooms were spotless and beds comfortable. All staff pleasant would recommend and would return.
Lovely hotel close to the city centre but a nice distance to enjoy the quiet. Rooms were spotless and beds comfortable. All staff pleasant would recommend and would return.
10
Lynne
Dec 30, 2022
·
Stayed 19,355 nights
Great hotel in a great location
Great hotel in a great location
10
Michael
Feb 26, 2025
·
Stayed 1 night
Great hotel. Walking distance from Haymarket Station. Walking Distance from EICC.
Great hotel. Walking distance from Haymarket Station. Walking Distance from EICC.
8
Laura
Nov 30, 2025
·
Stayed 2 nights
Couldn't figure out the Aircon to put heating on in the room, even using the internet didn't help. Room was spacious and clean. Good location for us 10 mins walk from Haymarket train station and 20 mins walk from city centre. Good breakfast, and good staff
Couldn't figure out the Aircon to put heating on in the room, even using the internet didn't help. Room was spacious and clean. Good location for us 10 mins walk from Haymarket train station and 20 mins walk from city centre. Good breakfast, and good staff
10
Yuji
Jul 4, 2024
·
Stayed 2 nights
From checking in to checking out, all went smoothly and efficiently. Our room was clean and comfortable. The parking was Thistle parking (EH3 8BL), which is about a 5-minute walk from the hotel. The cost was £11. It closes around 11:30, so please be careful. I liked the hotel location because many offices surround it, quiet, and there are many independent cafes or restaurants. It is about a 10-15 min walk to the castle, close to all the beautiful historical attractions. There are many friendly and helpful multilingual employees as well. (we found at least Spanish and Japanese speakers!)
From checking in to checking out, all went smoothly and efficiently. Our room was clean and comfortable. The parking was Thistle parking (EH3 8BL), which is about a 5-minute walk from the hotel. The cost was £11. It closes around 11:30, so please be careful. I liked the hotel location because many offices surround it, quiet, and there are many independent cafes or restaurants. It is about a 10-15 min walk to the castle, close to all the beautiful historical attractions. There are many friendly and helpful multilingual employees as well. (we found at least Spanish and Japanese speakers!)
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AI-generated summary based on recent guest reviews
Dining
Breakfast is often praised for taste and choice, though some found it expensive or noted slow replenishment. A few guests encountered limited evening dining or lack of room service on certain days.
Related guest reviews
10
Terence
Jul 18, 2025
·
Stayed 1 night
Great hotel, very clean and comfortable. We thought the breakfast was expensive.
Great hotel, very clean and comfortable. We thought the breakfast was expensive.
8
Michael
Nov 2, 2025
·
Stayed 4 nights
Nice, big and clean room. Nice staff and a great buffet.
Nice, big and clean room. Nice staff and a great buffet.
8
Mrs S
Sep 4, 2023
·
Stayed 1 night
The location is great. Nearest Car park is about 5mins away but the hotel have an arrangement so mine was £11 for overnight parking so not too bad for city centre! Hotel was lovely; staff very helpful and friendly. The breakfast was delicious. A bit expensive but probably just city centre prices. I would definitely stay here again.
The location is great. Nearest Car park is about 5mins away but the hotel have an arrangement so mine was £11 for overnight parking so not too bad for city centre! Hotel was lovely; staff very helpful and friendly. The breakfast was delicious. A bit expensive but probably just city centre prices. I would definitely stay here again.
4
Gemma
Sep 8, 2023
·
Stayed 1 night
Not worth the money paid. The room was nice. The breakfast wasn’t fully stocked. The kitchen stopped serving eggs and there was little hot food available. The staff were rude when we asked for eggs , staff were eating at the same time as guests in the restaurant. It’s not what you would expect for a hotel of this standard, it is in a good location but the walk from the car park and to princess street was very dark. I wouldn’t recommend for solo travelers
Not worth the money paid. The room was nice. The breakfast wasn’t fully stocked. The kitchen stopped serving eggs and there was little hot food available. The staff were rude when we asked for eggs , staff were eating at the same time as guests in the restaurant. It’s not what you would expect for a hotel of this standard, it is in a good location but the walk from the car park and to princess street was very dark. I wouldn’t recommend for solo travelers
2
Nick
Apr 13, 2025
·
Stayed 4 nights
This was the worst stay for a business trip I’ve had & I have travel all over the world. Everything seemed fine when we arrived, hotel accepted our bags early but no room so we went to work, returned at 6pm & checked in. I had a really important meeting online so went to log in to my VPN & the reception had not told us how to log in so went to call & had a dead line on the phone, which is illegal I had mins until the meeting, went to reception & they said ‘no internet’, didn’t tell us at check in & had no emergency line for the phones. They said the firewall had an issue and that the internet would be on the following day. We were starving so asked to order room Service low&behold, no room service for dinner anywhere in the hotel as the chef was off on Mondays & no cover. We travelled 5am & they didn’t tell us. then they said order delivery. Went back to the room & my wife pulls back the bedsheets & there are lots of black hairs in the bed. Disgusting. We had to go down to reception & ask them to change the sheets, which they did reluctantly! Around the room, everything was falling off, towel holder, toilet seat was loose & toilet roll holder also loose. The next three days, we didn’t get back until late from work, still no internet, all excuses, no offer of a drink for the trouble, nothing, just ignorance & no customer service. The final day, they had a dongle internet that was only available at reception & 1st floor. We used 14.6gb data this week, charged. Refund asap
This was the worst stay for a business trip I’ve had & I have travel all over the world. Everything seemed fine when we arrived, hotel accepted our bags early but no room so we went to work, returned at 6pm & checked in. I had a really important meeting online so went to log in to my VPN & the reception had not told us how to log in so went to call & had a dead line on the phone, which is illegal I had mins until the meeting, went to reception & they said ‘no internet’, didn’t tell us at check in & had no emergency line for the phones. They said the firewall had an issue and that the internet would be on the following day. We were starving so asked to order room Service low&behold, no room service for dinner anywhere in the hotel as the chef was off on Mondays & no cover. We travelled 5am & they didn’t tell us. then they said order delivery. Went back to the room & my wife pulls back the bedsheets & there are lots of black hairs in the bed. Disgusting. We had to go down to reception & ask them to change the sheets, which they did reluctantly! Around the room, everything was falling off, towel holder, toilet seat was loose & toilet roll holder also loose. The next three days, we didn’t get back until late from work, still no internet, all excuses, no offer of a drink for the trouble, nothing, just ignorance & no customer service. The final day, they had a dongle internet that was only available at reception & 1st floor. We used 14.6gb data this week, charged. Refund asap
8
Jeannie
Jun 18, 2025
·
Stayed 3 nights
Wonderful hot full Scottish breakfast. Great staff. We would stay again.
Wonderful hot full Scottish breakfast. Great staff. We would stay again.
8
Caroline
Oct 19, 2025
·
Stayed 1 night
Nice room and our request to be next door happened. Thank you Breakfast was plentiful & friendly service
Nice room and our request to be next door happened. Thank you Breakfast was plentiful & friendly service
8
Philippa
Jun 6, 2023
·
Stayed 2 nights
All the usual that you would expect from a hotel although the breakfast could have offered a bit more variation.
All the usual that you would expect from a hotel although the breakfast could have offered a bit more variation.
10
Fiona
Aug 18, 2025
·
Stayed 1 night
Lovely breakfast with good choices
Lovely breakfast with good choices
8
Laura
Nov 30, 2025
·
Stayed 2 nights
Couldn't figure out the Aircon to put heating on in the room, even using the internet didn't help. Room was spacious and clean. Good location for us 10 mins walk from Haymarket train station and 20 mins walk from city centre. Good breakfast, and good staff
Couldn't figure out the Aircon to put heating on in the room, even using the internet didn't help. Room was spacious and clean. Good location for us 10 mins walk from Haymarket train station and 20 mins walk from city centre. Good breakfast, and good staff
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AI-generated summary based on recent guest reviews
10
Nick
Sep 6, 2026
·
Stayed 1 night
The room was immaculate, and the staff were friendly and welcoming. The breakfast was also great as well
The room was immaculate, and the staff were friendly and welcoming. The breakfast was also great as well
6
Yvonne
Aug 16, 2026
·
Stayed 1 night
Check in its self was fine, no problems and staff polite. Room was nice and clean, although toilet was very smelly never noticed till night time as we were out all day. Breakfast wasn’t great, the buffet was not replenished, nothing that was gluten free, staff told us we had to leave by 10.30. People were still trying to get breakfast then and still they had to leave? Check out wasn’t great as a customer needed time at the desk only one person on and eventually we dropped the key in the box as we had to leave! We did not get to tell the receptionist any of our complaints! For the money we paid, it was not a great experience!
Check in its self was fine, no problems and staff polite. Room was nice and clean, although toilet was very smelly never noticed till night time as we were out all day. Breakfast wasn’t great, the buffet was not replenished, nothing that was gluten free, staff told us we had to leave by 10.30. People were still trying to get breakfast then and still they had to leave? Check out wasn’t great as a customer needed time at the desk only one person on and eventually we dropped the key in the box as we had to leave! We did not get to tell the receptionist any of our complaints! For the money we paid, it was not a great experience!
8
David
Jul 27, 2026
·
Stayed 1 night
I enjoyed the stay but £486 for one night with no breakfast is really steep Over double the price of a stay 7 days later. I understand that the price will be more due to the Luke Combs concert but this is not acceptable and I won’t stay in Mercure again.
I enjoyed the stay but £486 for one night with no breakfast is really steep Over double the price of a stay 7 days later. I understand that the price will be more due to the Luke Combs concert but this is not acceptable and I won’t stay in Mercure again.
10
Paul
Jul 26, 2026
·
Stayed 2 nights
..........................
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8
Taban
Jul 13, 2026
·
Stayed 3 nights
Its a good hotel because the staff make it so. Thanks to everyone at the breakfast staff and reception for their warm welcome. The breakfast staff are helpful and accomodating. A couple of issues because the fridge / mini bar is barely keeping things cold. The duvet cover was smaller than the duvet which is not nice at all. The housekeeping didn't hoover once during our three night stay. I would say its a 3 star at best.
Its a good hotel because the staff make it so. Thanks to everyone at the breakfast staff and reception for their warm welcome. The breakfast staff are helpful and accomodating. A couple of issues because the fridge / mini bar is barely keeping things cold. The duvet cover was smaller than the duvet which is not nice at all. The housekeeping didn't hoover once during our three night stay. I would say its a 3 star at best.
Property Policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 15:00 to 23:59
Before 11:00
Good to know
Additional policies and info about this property.
Optional extras
Additional paid services you can request.
FAQs about Mercure Edinburgh Haymarket
Is parking available at the property?
Nearby parking is available for GBP 10 per night, located approximately 1640 ft away and open 24 hours.
What type of breakfast is offered and what are the serving hours?
Full breakfasts are available daily from 7:00 AM to 10:30 AM for a fee of approximately GBP 21.00 per person.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM to 11:59 PM, and check-out is at 11:00 AM. Late check-out is available for a fee of GBP 20, subject to availability.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas. However, specific features may vary.
What is the location of the property in relation to key landmarks?
The hotel is centrally located in Edinburgh, just a 5-minute walk from the Edinburgh International Conference Centre and 11 minutes by foot from Princes Street Gardens. It is also close to attractions like Grassmarket and the Royal Lyceum Theatre.
What are the policies for guests staying with children?
Children are allowed at the property, and they can stay for free if they are under the age of 12.
Have a question?
Instant AI responses are based on hotel information
Considering this hotel for your Edinburgh trip?
What do room rates usually look like at Mercure Edinburgh Haymarket?
Over the next 60–90 days, room rates at Mercure Edinburgh Haymarket in Edinburgh typically land around $150 a night for two guests, with lower-availability dates dipping to $90 and peak dates rising to $608.
When is it quietest to visit Mercure Edinburgh Haymarket?
Crowds thin out in early autumn: September is the quietest month to stay at Mercure Edinburgh Haymarket in Edinburgh, while January is the busiest month for demand.
Which month offers the lowest rates at Mercure Edinburgh Haymarket?
January is the cheapest month to stay at Mercure Edinburgh Haymarket in Edinburgh, averaging $133 a night; August is the priciest at $427. September is the quietest month for crowds, so the least-busy stretch doesn't line up with the absolute lowest rates.
What attractions and traveller types is Mercure Edinburgh Haymarket good for?
Mercure Edinburgh Haymarket in Edinburgh sits close to the Edinburgh International Conference Centre, Princes Street Gardens and the Royal Lyceum Theatre, making it handy for both events and sightseeing. The hotel typically suits couples and business travellers and leans into a city- and business-focused stay.
How do Mercure Edinburgh Haymarket's prices compare with other hotels nearby?
Mercure Edinburgh Haymarket is cheaper than 5 of 15 comparable hotels nearby, with a typical median of $261 a night versus about $242 for its peers in Edinburgh.
How does the nightly price at Mercure Edinburgh Haymarket in Edinburgh compare to recent weeks?
The current price at Mercure Edinburgh Haymarket in Edinburgh is $246 per night for 2 guests, which is low for this hotel: about 30% below its $353 average over the last 60 days. Most nights over that period fell between $188 and $590.
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-20: NO DATA
- 2026-10-21: 317.10356967544556USD
- 2026-10-22: 212.03251941604614USD
- 2026-10-23: NO DATA
- 2026-10-24: 381.53752098999024USD
- 2026-10-25: 203.9696584590912USD
- 2026-10-26: 243.96372291641237USD
- 2026-10-27: 255.11567582244874USD
- 2026-10-28: 256.4611514007568USD
- 2026-10-29: 239.17794341354372USD
- 2026-10-30: 266.0796563632965USD
- 2026-10-31: 347.64175174713137USD
- 2026-11-01: 212.59629939308167USD
- 2026-11-02: 229.9784041202545USD
- 2026-11-03: 224.91929596710204USD
- 2026-11-04: 175.15797008171083USD
- 2026-11-05: 149.75336866493225USD
- 2026-11-06: 250.0463523387909USD
- 2026-11-07: 290.1471635719299USD
- 2026-11-08: 108.3037824388504USD
- 2026-11-09: 133.70836671581267USD
- 2026-11-10: 175.4521236087799USD
- 2026-11-11: 259.1260843162537USD
- 2026-11-12: 147.02724660530092USD
- 2026-11-13: 213.9333936012268USD
- 2026-11-14: 274.08403626708986USD
- 2026-11-15: 167.13545625228883USD
- 2026-11-16: 163.12420790748595USD
- 2026-11-17: 175.4521236087799USD
- 2026-11-18: 167.13545625228883USD
- 2026-11-19: 167.13545625228883USD
- 2026-11-20: 273.2366608898163USD
- 2026-11-21: 344.96759761047366USD
- 2026-11-22: 141.73087197532655USD
- 2026-11-23: 141.73087197532655USD
- 2026-11-24: 175.4521236087799USD
- 2026-11-25: 257.96146807937623USD
- 2026-11-26: 257.96146807937623USD
- 2026-11-27: 250.0346458442688USD
- 2026-11-28: 271.0502373653412USD
- 2026-11-29: 141.73087197532655USD
- 2026-11-30: 167.13545625228883USD
- 2026-12-01: 141.73087197532655USD
- 2026-12-02: 141.73087197532655USD
- 2026-12-03: 232.65255825691224USD
- 2026-12-04: 242.0121491546631USD
- 2026-12-05: 363.68677940597536USD
- 2026-12-06: 155.10171121788025USD
- 2026-12-07: 139.16807522506713USD
- 2026-12-08: 175.4521236087799USD
- 2026-12-09: 175.4521236087799USD
- 2026-12-10: 175.4521236087799USD
- 2026-12-11: 274.08403626708986USD
- 2026-12-12: 272.76507598457334USD
- 2026-12-13: 125.68587002620697USD
- 2026-12-14: 133.70836671581267USD
- 2026-12-15: 157.02910069885255USD
- 2026-12-16: 141.73087197532655USD
- 2026-12-17: 151.02798824272156USD
- 2026-12-18: 191.20296346092223USD
- 2026-12-19: 270.0500605258942USD
- 2026-12-20: 175.15797008171083USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for full breakfast: approximately GBP 21.00 per person
- Nearby parking fee: GBP 10 per night(1640 ft away; open 24 hours)
- Late check-out fee: GBP 20 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Non-Smoking Rooms
Dry Cleaning
Housekeeping
Safe-Deposit Box
Luggage Storage
Designated Smoking Area
Services
Dry Cleaning
Housekeeping
Safe-Deposit Box
Luggage Storage
Designated Smoking Area
Express Check-In/Check-Out
Self Laundry
24-Hour Front Desk
Concierge Services
Lockers Available
General
Non-Smoking Rooms
Family Room
Wheelchair Accessible (Limited)
Activities
Fitness Center (nearby)
Internet
Free Wi-Fi