Name: Extended Stay America Select Suites - Birmingham - Bessemer
Address: 5535 Academy Way, Bessemer, Alabama, United States of America, Bessemer, Alabama, US
Price range: US$55–US$112 per night
Rating: 7.23

What guests think

Reviews for Extended Stay America Select Suites - Birmingham - Bessemer are very mixed, with many complaints about cleanliness and maintenance alongside a smaller set of comments praising friendly staff, basic value, and occasional clean, comfortable stays.

Many reports cite dirty rooms, roaches, smoke or weed odors, and malfunctioning fixtures, TVs, locks, and key cards. Several guests describe absent or rude front-desk coverage after hours and long check-in delays, though others highlight helpful staff and a professional manager. The location is convenient to the interstate, but multiple reviews note safety concerns, overnight disturbances, and vehicle break-ins. Expect a very basic stay with significant variability.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple guests report unreliable building features: key cards and locks often malfunction, fire alarms were triggered at night, and the lobby phone failed after hours. Laundry areas are described as dirty with dryers not working, and lighting/security in back parking is weak.

Related guest reviews

2

Hurles

12 Mar 2025

·

Stayed 2 nights

The staff was extremely nice and professional. The issue I had was the smell of marijuana and cigarette smoke. Also someone urinated in the elevator. After it was mopped, the elevator smelled like urine and old mop water.

8

Brenda

31 May 2023

·

Stayed 1 night

The staff was friendly, polite, and professional. I didn’t like that there was only one luggage cart. We were afraid to park on the back at night because of poor lighting and safety concerns. We did not notice any security cameras on the back. The first two dryers on the bottom would not dry clothes after $2.75 times 2. Room cards had to be rekeyed several times a day. This is a safety hazard when trying to access a door; especially the room door.

2

Ciara

18 Aug 2023

·

Stayed 4 nights

Dirty toilet that had a dead bug, hole in the wall, broken smoke detector, dressers had old food stuck in them, the walls had food stuck on them,air conditioner didn’t work properly and my door I didn’t find out until my last night NEVER locked so when I left anyone could’ve came in and waited on me. I did not read the reviews and was the biggest mistake. Worst hotel I ever been. Wish I could insert pictures.

2

Courtney

4 Aug 2024

·

Stayed 1 night

Can’t connect tv to WiFi to use any kind of Netflix,Hulu, etc. had 3 channels, remote didn’t work , had to get a new one and it still didn’t work. Someone pulled fire alarm and everyone had to go outside to get away from noise. Beds are uncomfortable. The only good thing about our stay is that it’s clean. That’s it.

6

reepal

11 Jul 2025

·

Stayed 2 nights

no roaches. Front desk was helpful. rooms and beddings were not cleaned. don't feel vehicles were safe there.

2

Rhonda

3 Nov 2025

·

Stayed 14 nights

This has to be one of the worst hotels I have stayed in my whole life of 70 years. Some of the front staff was rude. The rooms were less than desirable. The sheets were the incorrect size for the beds. The toilet would not work most of the time. They allowed animals and they would urinate on the floor and the length of time for staff to clean up was extremely too long. Half the time, the key cards would not work and the laundry room was always dirty. I would give them a zero if that was an option.

2

Sigourney

14 Dec 2023

·

Stayed 1 night

It took me an extra 30 minutes to check in because they didn’t have the room cleaned so I checked in about 340. I was OK with the fact that they told me I was gonna have to use the key multiple times because the way their locks were not properly installed. When I got in the room, the refrigerator has a disgusting orange corrosion. I guess that the tub had as well. There was no shower curtain on the tub. The shower didn’t properly work when I attempted to turn the water on it was extremely hard and then it would not turn off. I had to call the property to get it turned off and it’s still Only went down to a drip. There was roaches baby ones going down the hall as I am making my way towards the room. It was not giving extended stay. It was giving Motel 6 and it was by far the worst stay I’ve had an extended stay, and I always stay at extended stay. I told people about this and I was supposed to be contacted within 72 hours and no one has said anything.

2

Henry

16 Mar 2025

·

Stayed 7 nights

My window got busted out at that property.They had a lady screaming running around outside saying help call the police .We called the police the police came but she had left. Then they he next morning my window was busted out of my car. The next day a man in a renter truck his window was busted out that morning.I don’t know what’s going on at that property but someone is going to get hurt .I left never going back👌

4

Shannon

17 Mar 2025

·

Stayed 2 nights

The fire alarm randomly went off. There was a weird bumping sound coming from my bathroom that i could hear from bed. The staff wasn’t around for me to check in because of the time frame office is open. The lobby phone didnt work to get staff member for check in during after hours.

2

Amanda

13 Oct 2023

·

Stayed 1 night

My stay was absolutely horrendous. I was locked out my room for over 3 hours due to no one being at the front desk. I called the number to notify someone my key was not working it took them three hours to give me a key, then after I got my key it was the malfunction of the door. I will not ever stay there again!!!!

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Cleanliness

Cleanliness is inconsistent: some guests describe very clean rooms and common areas, while many others report dirty rooms and linens, roaches, lingering smoke/weed odors, and unpleasant smells in shared spaces (e.g., urine in the elevator).

Related guest reviews

2

Hunter

9 Sept 2024

·

Stayed 1 night

It was very loud smelled awful got woke up to leave at 8:45 am and no towels in the room at all bed was uncomfortable and sheets and blankets smelled awful

2

Hurles

12 Mar 2025

·

Stayed 2 nights

The staff was extremely nice and professional. The issue I had was the smell of marijuana and cigarette smoke. Also someone urinated in the elevator. After it was mopped, the elevator smelled like urine and old mop water.

2

Ciara

18 Aug 2023

·

Stayed 4 nights

Dirty toilet that had a dead bug, hole in the wall, broken smoke detector, dressers had old food stuck in them, the walls had food stuck on them,air conditioner didn’t work properly and my door I didn’t find out until my last night NEVER locked so when I left anyone could’ve came in and waited on me. I did not read the reviews and was the biggest mistake. Worst hotel I ever been. Wish I could insert pictures.

4

Jerielyn

19 Aug 2024

·

Stayed 4 nights

The floor was so slippery and nasty. Not enough towels provided. The sheets had stains on them.

4

Briana

31 Aug 2024

·

Stayed 1 night

The staff at extended stay was great but the property, not so much. The first room that I was given looked as if someone had been sleeping in the bed, some had taken a poop in the toilet and did not flush it, and the door was already open when I made It to the room. The front desk clerk gave me another room and when I tried To gain access inside, the key card got stuck in the door. So he had to give me another room. Once I was Finally able to get inside of a room, it wasn’t too good and it wasn’t too bad. The refrigerator had rust all over it. And so did the outside of the tub. The handle to turn the water on in the bathroom sink was broken so I had To brush my teeth in the kitchen sink. The room had a very wet like smell to it. The building said no smoking but the entire hallway, lobby, and elevator smelled like cigarettes. I’ve stayed in extended stay hotels in other states and they have always been great. This was a last minute reservation with a late check in due to my air b&b not being up to par so I’m glad that they did accommodate me but I will Not be returning.

4

Tabitha

25 Apr 2025

·

Stayed 1 night

The roaches

2

Shuntaè

28 Aug 2024

·

Stayed 1 night

My Tv Didn't Work In My Room..The Floor Was Not Swept The Water Was Cool It Was A Bad Experience And On Top Of That Roaches Was In The Room.. 😤 Ill Never Go Back

2

carlos

6 Apr 2025

·

Stayed 1 night

Couldn't stay there , my room was dirty They gave me a different room and it was dirty as well. I left and ask for a refund.

10

Tanya

11 Jan 2025

·

Stayed 7 nights

The Manager is so professional and very well spoken. The place is extremely clean and always smell like a slice of heaven rain sleet or snow I love it.

10

Tanya

25 Jan 2025

·

Stayed 7 nights

This hotel was awesome this place was super clean and management was always on top of any problems. It felt like home.♥️

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Rooms

Rooms are worn and frequently need maintenance, with recurring issues including nonworking TVs/remotes, broken or rusty fixtures, weak or no hot water, and faulty doors/locks. Traffic noise affects rooms near the interstate, and bed comfort is mixed.

Related guest reviews

2

serena

15 Nov 2024

·

Stayed 1 night

The smell was terrible. After arrived no one was at the front desk, had to call the hotel and wait more than 30 minutes for someone to check me in. The room was in very bad condition. The key to open the water on the tub was broken. And no hot water.

2

Ciara

18 Aug 2023

·

Stayed 4 nights

Dirty toilet that had a dead bug, hole in the wall, broken smoke detector, dressers had old food stuck in them, the walls had food stuck on them,air conditioner didn’t work properly and my door I didn’t find out until my last night NEVER locked so when I left anyone could’ve came in and waited on me. I did not read the reviews and was the biggest mistake. Worst hotel I ever been. Wish I could insert pictures.

2

Courtney

4 Aug 2024

·

Stayed 1 night

Can’t connect tv to WiFi to use any kind of Netflix,Hulu, etc. had 3 channels, remote didn’t work , had to get a new one and it still didn’t work. Someone pulled fire alarm and everyone had to go outside to get away from noise. Beds are uncomfortable. The only good thing about our stay is that it’s clean. That’s it.

2

Rhonda

3 Nov 2025

·

Stayed 14 nights

This has to be one of the worst hotels I have stayed in my whole life of 70 years. Some of the front staff was rude. The rooms were less than desirable. The sheets were the incorrect size for the beds. The toilet would not work most of the time. They allowed animals and they would urinate on the floor and the length of time for staff to clean up was extremely too long. Half the time, the key cards would not work and the laundry room was always dirty. I would give them a zero if that was an option.

4

Briana

31 Aug 2024

·

Stayed 1 night

The staff at extended stay was great but the property, not so much. The first room that I was given looked as if someone had been sleeping in the bed, some had taken a poop in the toilet and did not flush it, and the door was already open when I made It to the room. The front desk clerk gave me another room and when I tried To gain access inside, the key card got stuck in the door. So he had to give me another room. Once I was Finally able to get inside of a room, it wasn’t too good and it wasn’t too bad. The refrigerator had rust all over it. And so did the outside of the tub. The handle to turn the water on in the bathroom sink was broken so I had To brush my teeth in the kitchen sink. The room had a very wet like smell to it. The building said no smoking but the entire hallway, lobby, and elevator smelled like cigarettes. I’ve stayed in extended stay hotels in other states and they have always been great. This was a last minute reservation with a late check in due to my air b&b not being up to par so I’m glad that they did accommodate me but I will Not be returning.

2

Sigourney

14 Dec 2023

·

Stayed 1 night

It took me an extra 30 minutes to check in because they didn’t have the room cleaned so I checked in about 340. I was OK with the fact that they told me I was gonna have to use the key multiple times because the way their locks were not properly installed. When I got in the room, the refrigerator has a disgusting orange corrosion. I guess that the tub had as well. There was no shower curtain on the tub. The shower didn’t properly work when I attempted to turn the water on it was extremely hard and then it would not turn off. I had to call the property to get it turned off and it’s still Only went down to a drip. There was roaches baby ones going down the hall as I am making my way towards the room. It was not giving extended stay. It was giving Motel 6 and it was by far the worst stay I’ve had an extended stay, and I always stay at extended stay. I told people about this and I was supposed to be contacted within 72 hours and no one has said anything.

2

Shuntaè

28 Aug 2024

·

Stayed 1 night

My Tv Didn't Work In My Room..The Floor Was Not Swept The Water Was Cool It Was A Bad Experience And On Top Of That Roaches Was In The Room.. 😤 Ill Never Go Back

6

Jobe

19 May 2024

·

Stayed 1 night

Highway noise was load and constant.

4

Marissa

6 May 2025

·

Stayed 1 night

Our tv wouldn’t work after using multiple remotes and out fridge was covered in rust.

8

Andrew

2 Mar 2024

·

Stayed 3 nights

It was okay being positioned next to an interstate.

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Service

Service is inconsistent: several reviews praise friendly, helpful staff and professional management, while others mention rude or absent front-desk coverage, long waits for check-in or assistance after hours, and difficulties with overbooking or refunds.

Related guest reviews

10

Cara

26 May 2024

·

Stayed 1 night

Thw staff were great and the hotel was clean.

2

Scott

17 Oct 2025

·

Stayed 7 nights

I didn't like having to take the stairs to the 4th floor because of the literal bus load of illegal that showed up right when I was checking in and all had to use the elevator. They put me in the wrong room and when i told the girl at the front desk, that I was in the wrong room, and showed her on my booking she told me I was wrong and that was it there was nothing I could do about it. Now let's get to the room. The door barely close very loose with a very easy just break in and it was the most disgusting room I've ever seen the bed bugs and roaches were everywhere so I left and when I did there was no one at the front desk so I sent them a message on their app which they said they never received so they charged me two days of the seven that I was supposed to say it told me they would refund me for five of the days and then refuse to refund me for any of it that just kept sending me back and forth between Expedia and the hotel and it's just blaming it on each other if you're looking for meth or crack it's the place to go so remember if you're looking for drugs or bugs it's your place but for all the normal people stay the hell away from it

8

Joshua

19 Aug 2024

·

Stayed 8 nights

Staff are fantastic and friendly!

10

Alisha

23 Sept 2025

·

Stayed 1 night

The property and staff are great.

2

Amanda

13 Oct 2023

·

Stayed 1 night

My stay was absolutely horrendous. I was locked out my room for over 3 hours due to no one being at the front desk. I called the number to notify someone my key was not working it took them three hours to give me a key, then after I got my key it was the malfunction of the door. I will not ever stay there again!!!!

10

Anthony

11 Jun 2024

·

Stayed 1 night

Great desk staff

10

Dan

1 May 2025

·

Stayed 2 nights

The young man running the desk is super helpful and nice. The hotel is clean but not super luxurious, I prefer that it does not have carpet as that always smells. I think they made traveling with a dog nice, this is my second time staying here and everybody has been very nice. I like the hotel and people. Very good for the price.

2

Staci

25 Sept 2022

·

Stayed 3 nights

When I arrived at the hotel, they said they only had dirty rooms and none available, even though I had already paid for the room. I could not find another room in the city and had to drive for an hour. This experience makes me doubt Hotels.com. And I probably won’t use again.

2

Klein

15 Apr 2022

·

Stayed 2 nights

No room was available when I got there even though I paid in advance on Hotels.com. Front desk was locked and had to use lobby phone. She was so rude.

6

Kaylee

14 Mar 2025

·

Stayed 4 nights

The evening shift front desk clerk very rude would not help me and said it was not her problem I was charged twice for my stay, I had to wait for the manager the next day which she was nice and professional

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Location

Close to the interstate, but many reviews cite safety concerns on the property and parking areas, including poor lighting, police activity, nighttime disturbances, and reports of vehicle break-ins. Highway noise is also noted.

Related guest reviews

8

Brenda

31 May 2023

·

Stayed 1 night

The staff was friendly, polite, and professional. I didn’t like that there was only one luggage cart. We were afraid to park on the back at night because of poor lighting and safety concerns. We did not notice any security cameras on the back. The first two dryers on the bottom would not dry clothes after $2.75 times 2. Room cards had to be rekeyed several times a day. This is a safety hazard when trying to access a door; especially the room door.

10

Alicia

7 May 2024

·

Stayed 25 nights

The customer service and location

8

Annette

14 Oct 2025

·

Stayed 1 night

I did not drive but was dropped off. Not sure about pets I don't own one but the property felt safe.

6

reepal

11 Jul 2025

·

Stayed 2 nights

no roaches. Front desk was helpful. rooms and beddings were not cleaned. don't feel vehicles were safe there.

2

Henry

16 Mar 2025

·

Stayed 7 nights

My window got busted out at that property.They had a lady screaming running around outside saying help call the police .We called the police the police came but she had left. Then they he next morning my window was busted out of my car. The next day a man in a renter truck his window was busted out that morning.I don’t know what’s going on at that property but someone is going to get hurt .I left never going back👌

6

Jobe

19 May 2024

·

Stayed 1 night

Highway noise was load and constant.

2

Charles

3 Jan 2026

·

Stayed 1 night

This location is way in the back of other businesses. I arrived at 6:39 pm due to heavy traffic driving from New Orleans. Sketchy people were hanging inside and. Out side. When I walked into the lobby the desk clerk was handing out rolls of toilet paper to at least three people. An awkward man walked up to me and ask, are you staying here tonight. The lighting in the lobby y was rather dim. All of these things together made me feel extremely uncomfortable. So I left and ask the clerk to cancel my reservation. She said she could not cancel from because it was booked through a very deceptive scam.. to get a person to make the reservation the site said there is no need to pay until your arrival, but it will not a reservation Until you put it in your to reserve the room. I called hotels.com right then and the operator untold me she would request a refund due to the deplorable conditions I case and felt while in the property. So I revcieved an email from motel.com booking site and it stated the refund was impossible because the property had decided to uphold the charges. I stayed at a Red Roof Inn using the same reservation system. So after all if this I was charged for both rooms when I and only 1 person. Please do not use Hotels .com because this site is nothing but a SCAM!

4

Samuel

5 May 2025

·

Stayed 1 night

This place is run down. There was a fight in the back parking lot at 1 in the morning. Whole place smelled like weed.

8

Andrew

2 Mar 2024

·

Stayed 3 nights

It was okay being positioned next to an interstate.

2

Nikki

15 Jun 2023

·

Stayed 1 night

Paid online, no rooms available, refund refused, stranded in middle of the night in unsafe area, hotel clerk was rude.

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Dining

Not enough information in reviews.

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Month	Average price
January	US$73
February	US$76
March	US$74
April	US$79
May	US$77
June	US$87
July	US$71
August	US$70
September	US$73
October	US$87
November	US$78
December	US$73

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $56	18 $62	19 $62
20 $56	21 $55	22 $56	23 $56	24 $56	25 $107	26 $112
27 $77	28 $75	29 $77	30 $76

Su	Mo	Tu	We	Th	Fr	Sa
				1 $78	2 $88	3 $99
4 $77	5 $75	6 $82	7 $79	8 $74	9 $110	10 $109
11 $78	12 $73	13 $73	14 $73	15 $73	16	17
18	19	20	21	22	23	24
25	26	27	28	29	30	31

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Studio, 1 Double Bed, Refrigerator & Microwave

Standard Studio, 2 Double Beds, Refrigerator & Microwave

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Extended Stay America Select Suites - Birmingham - Bessemer

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Prices for upcoming dates