Central Suite 57

Overnight stay en route to Napoli. Arrived after midnight due to travel issues, hotel was aware and welcoming. Right next to the train station, clean, comfortable and a good price. Would use again

After a friendly reception by Domenico and our introduction into a lovely, cool space, this stay turned into a nightmare. We had chosen this "B & B" with air conditioning as a top priority, as the temperature was often above 100 F (38 C) last week in Turin. We soon learned that the "Bed" was fine, but "Breakfast" could be found on... the street...just as if we hadn\'t chosen a B & B. But that was acceptable: at least we wouldn\'t count on it. We did count on the AC though, and out host controlled it and simply wouldn\'t keep it for more than a few minutes, saying--at his most committal--"vedremo" (we\'ll see). What we saw was mercury rising. We contacted him three times and that AC never got the room cool again, turning off for the evening and then for the whole night and into the morning. We just couldn\'t sleep: it was hotter inside than in the hall or even, incredibly, outside. After sarcastic texts and a no-show--his texts had him arriving to discuss the problem in 10, 20, then thirty minutes and, in reality, never. We paid the 70% asked by Hotels.com for the three nights despite leaving after one sweaty, frustrated night We checked into a cooler hotel with better service, and slept well that night.

This is a great location that is central, close to transport links and easy to walk to places from. The things I found difficult were- Expedia confirms the check in time as being 2pm but the reality is that it is 3pm, since I was not aware that there is no reception and that access is through an app I had a long wait to gain access. I had an appointment and had hoped to drop my case off, the communications are ok but the phone number listed doesn't work. All in all I found navigating access through the app and the clunkiness of all the different doors/locks/process put me off the place although once in I liked the old style apartment vibe. I just think this place needs to be more upfront in how it advertises itself

Perfect location and excellent service.

Very convenient location close to Porta Nuova Station. No breakfast available, but plenty of "caffe" all around.