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Holiday Inn Express London - ExCel by IHG - Image 1
Holiday Inn Express London - ExCel by IHG - Room
Holiday Inn Express London - ExCel by IHG - Room
Holiday Inn Express London - ExCel by IHG - Restaurant
Holiday Inn Express London - ExCel by IHG - Bathroom

Holiday Inn Express London - ExCel by IHG


Amenities

  • Parking

  • Restaurant

  • Non-Smoking Rooms

  • Business Center

  • Tour Desk

  • Dry Cleaning

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Property description

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a television in a common area. Additional amenities at this hotel include tour/ticket assistance, a banquet hall, and a vending ma...
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

Across many reviews, Holiday Inn Express London - ExCel by IHG is praised for friendly, helpful staff, clean rooms, and a convenient location near ExCeL, the DLR, and London City Airport, making it handy for events and flights.

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Facilities

Good

Cleanliness

Clean

Rooms

Mixed

Service

Friendly

Location

Convenient

Dining

Good

Was this helpful?

6

Prateek

IAN-logo

14 Apr 2026

·

Stayed 3 nights

Breakfast was good. Room was ok- stained carpets, old bathroom accessories
Breakfast was good. Room was ok- stained carpets, old bathroom accessories

10

Gavin

IAN-logo

13 Apr 2026

·

Stayed 2 nights

Would be very happy to stay here again rooms clean. Breakfast good, plenty of choice, all the hotel staff very accommodating and helpful.
Would be very happy to stay here again rooms clean. Breakfast good, plenty of choice, all the hotel staff very accommodating and helpful.

4

Tom

IAN-logo

30 Mar 2026

·

Stayed 1 night

Stayed in the third floor, by morning the whole floor and bedrooms stunk o
Stayed in the third floor, by morning the whole floor and bedrooms stunk o

10

Samson

IAN-logo

16 Mar 2026

·

Stayed 1 night

good place and location. Will surly reccomend on thag grounds. We only had an issue with 1 of the rooms, but staff changed it when we asked
good place and location. Will surly reccomend on thag grounds. We only had an issue with 1 of the rooms, but staff changed it when we asked

10

Cameron

IAN-logo

1 Feb 2026

·

Stayed 1 night

Clean room, friendly staff & good amenities
Clean room, friendly staff & good amenities

1018 Dockside Road, Custom House, London, England, United Kingdom

Location

Located in London (Docklands), Holiday Inn Express London - ExCeL by IHG is within a 15-minute drive of ExCeL Exhibition Centre and The Arena. This hotel is 5.7 mi (9.2 km) from Westfield Stratford City and 9.1 mi (14.6 km) from London Eye.

ExCeL Exhibition Centre(0.5 Miles)

The Arena(2.5 Miles)

Thames River(2.9 Miles)

ABBA Arena(4.9 Miles)

London Stadium(5.4 Miles)

Queen Elizabeth Olympic Park(5.4 Miles)

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 14:00 to 23:00

Before 11:00


Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Self parking is available on-site for a fee of GBP 20 per night. Guests must contact the property in advance to reserve parking.


A complimentary buffet breakfast is served on weekdays from 6:30 AM to 10:00 AM. Breakfast fees apply for additional guests beyond two adults sharing a guestroom.


Check-in is from 2:00 PM to 11:00 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

The property offers limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas. However, specific details about room accessibility features are not provided.


The hotel is located in Docklands, London, within a 15-minute drive of ExCeL Exhibition Centre (0.8 km) and The Arena (4.0 km). It is also 5.7 miles from Westfield Stratford City and 9.1 miles from the London Eye.


Children are allowed at the property, and the minimum age for children to stay for free is not specified.


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