Name: Four Points by Sheraton Fargo Medical Center
Address: 5064 23rd Avenue South, Amber Valley, Fargo, North Dakota, United States of America, Fargo, Cass County, US
Price range: US$106–US$220 per night
Rating: 7.7

What guests think

Reviews of Four Points by Sheraton Fargo Medical Center describe a convenient base near the medical center and shops, with generally spacious, comfortable rooms and several mentions of friendly, helpful staff across the front desk and restaurant.

However, reviews repeatedly report inconsistent cleanliness, including unvacuumed floors, hair in bathrooms, stained mattresses or linens, and missed housekeeping or basic supplies. Facilities draw mixed feedback: the pool is often described as cold or dirty, while the on-site restaurant and bar range from decent to disappointing, with slow service and complaints about paid or lackluster breakfast. Guests also mention noise from neighboring rooms or hallways and some wear or minor maintenance issues in rooms. Expect a convenient stay with variable quality depending on room condition and staffing.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The property offers an on-site restaurant/bar and a pool, but feedback is mixed. Multiple reviews cite a cold or dirty pool and limited attention to the pool area, while comments on the lobby restaurant range from decent to unpleasant.

Related guest reviews

6

Rachel

15 Jul 2025

·

Stayed 1 night

Dirty Bathroom and Shower but after speaking with Adis at the front desk and letting him know, he apologized and was super nice about the housekeeping issue. He even made it right by giving us two free drink vouchers for the hotel bar!

4

Kumait

28 Jun 2025

·

Stayed 2 nights

It smells like a dinner. There is no vent for the dinner downstairs. The 2 ladies who work in the restaurant in the lobby are so rude and inappropriate.

6

Sydney

7 Apr 2025

·

Stayed 2 nights

Our room was in semi-run down condition and our towels were dirty. The pool was cold and the floor was dirty, I did not feel comfortable walking barefoot. It was loud in the room and there were few walkable amenities. The staff was bare minimum friendly and not overly helpful except for the very nice person who checked us out at the end of the stay, he was lovely. We were staying here for an event but probably would not stay again.

10

Joseph

26 May 2024

·

Stayed 1 night

Nice restaurant.

10

Monica

7 Jan 2023

·

Stayed 1 night

Beautiful!

6

carolyn

6 Apr 2023

·

Stayed 2 nights

It was over priced, swimming pool was dirty

8

Shari

4 Jan 2026

·

Stayed 2 nights

Nice building and layout. Would stay there again

8

Lynn

31 Dec 2024

·

Stayed 3 nights

The pool area was never cleaned or walked through while we were there. I had to ask for towels for the pool area every day and there was food on the floor by the hot tub from Friday to Sunday and an Overflowing garbage can that no one cleaned up until I asked. The rooms on the surface appeared nice but under the bed was full of dirt and left over pop cans and water bottles. The staff was wonderful and friendly and helpful. Things were just neglected

8

Lon

30 Dec 2024

·

Stayed 1 night

Nice hotel.

10

James

28 Mar 2024

·

Stayed 4 nights

This is my favorite hotel in the Fargo area. The staff is helpful and friendly, especially Ben at the front desk. The restaurant is decent and the vibe of the lobby is great. I am sure I will be back soon.

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Cleanliness

Cleanliness is inconsistent, with repeated reports of unvacuumed rooms, hair in bathrooms, stained mattresses or linens, and missed housekeeping or supplies. Some guests did find their rooms clean.

Related guest reviews

6

Rachel

15 Jul 2025

·

Stayed 1 night

Dirty Bathroom and Shower but after speaking with Adis at the front desk and letting him know, he apologized and was super nice about the housekeeping issue. He even made it right by giving us two free drink vouchers for the hotel bar!

10

Aaron

25 Mar 2024

·

Stayed 2 nights

Very clean and quiet hotel. Staff was very friendly and helpful. Easy access to local businesses as well without being overcrowded. Try Red Savoy pizza BTW.

2

STACEY

7 Sept 2025

·

Stayed 2 nights

Upon searching our room to leave, we found a sex toy under the bed (clearly not mine). Cold coffee in the lobby and would not refund breakfast that was not used.

6

Tara

22 May 2023

·

There was blood splatter on our bed skirt. It was very obvious so I am not sure how housekeeping didn’t change it before we arrived.

6

Gary

14 Nov 2024

·

Stayed 2 nights

Front desk clerk not present when approaching desk. She wasn’t able to answer most of the questions we asked and was not willing to find the answers. Floor in room hadn’t been vacuumed and there was quite a bit of mold in bathroom.

2

Zack

14 Oct 2023

·

Stayed 1 night

This hotel was so disgusting we didn’t end up staying here we had to different rooms that weren’t vacuumed curtains were stained mattresses were disgusting and stained as well

4

Sheri

27 Jan 2024

·

Stayed 1 night

At checkin we discovered someone already checked in under my reservation. I was concerned about charges for incidentals going to my card. Upon getting a room, the floor had 2 ponytail holders laying around, Cheetos under the bed, and the mattress had foam exposed on the side. Lifting up the sheets there was a huge stain on the mattress…it was gross.

4

Katie

30 Oct 2025

·

Stayed 2 nights

This is my fifth time in 2025 staying at this hotel. Typically, my visits are very pleasant. However this time I checked in at 7 PM and my hotel room did not have any hand soap, bath soap, and around 10 to 15 hairs that were not mine on the bathroom floor and tub. I called the front desk two different times asking if someone could bring soap up so I could wash my hands and no one ever showed up.

2

Lori

26 Oct 2025

·

Stayed 1 night

Never cleaned room No clean towels Had to ask for TP No coffee Not answering phone at front desk Not empty any garbage Never will be back

4

Aimee

6 Feb 2025

·

Stayed 2 nights

Upon checking into my room I this hotel seemed to be an updated hotel but once I got off the elevator I realized I was wrong. The wallpaper seemed to be peeling at the seams and the carpet was dirty. The next morning in the shower not only was there long black hair in the shower- I am blond- but there was also a half used bar of soap. I was woke up several times during the night to doors slamming.

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Rooms

Rooms are often spacious and comfortable, but several guests experienced noise from neighboring rooms or hallways and noted wear, odd layout choices, or doors that didn’t close properly. Occasional smoke or odor issues were also mentioned.

Related guest reviews

8

Tanya

5 Oct 2025

·

Stayed 1 night

All was well but the door to my bathroom didn't shut properly. Also the light switch to the bathroom was near the entry door, rather than in or next to the bathroom. Just weird!

10

Janet

1 Oct 2025

·

Stayed 3 nights

Rooms were large, clean, very inviting. Enjoyed my stay.

10

GAD

20 Oct 2025

·

Stayed 1 night

the room was very nice and clean

6

Harmony

5 Dec 2022

·

Stayed 19,330 nights

Property is nice, bed were comfy, but we could hear our neighbors both above us and beside us. Also, the bathroom door would not close all the way.

8

Julie

27 Jun 2025

·

Stayed 2 nights

A few areas in the room showed some wear and tear but it was clean.

2

Alissa

25 Sept 2025

·

Stayed 1 night

Room smelled like cigarette smoke & I was told they were full for the night, so I couldn't be moved. Then I waited 14 minutes for the front desk guy (@ 9am, when people typically are checking out) to come back to the front desk. After some discussion, the desk guy offered to refund half of pet deposit. Then told me he wasn't able to do it. I phoned the manager & requested a new folio be sent with the refund. 4.5 hours later, I haven't heard anything.

6

Paul

13 Dec 2024

·

Stayed 2 nights

It is an older hotel that is in need of updating.

8

Jan

2 Jul 2025

·

Stayed 1 night

It was very noise all night!

4

Aimee

6 Feb 2025

·

Stayed 2 nights

Upon checking into my room I this hotel seemed to be an updated hotel but once I got off the elevator I realized I was wrong. The wallpaper seemed to be peeling at the seams and the carpet was dirty. The next morning in the shower not only was there long black hair in the shower- I am blond- but there was also a half used bar of soap. I was woke up several times during the night to doors slamming.

10

Mary

2 Feb 2025

·

Stayed 1 night

Comfortable stay.

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Service

Service ranges from very friendly and helpful staff to slow responses and check-in problems. Reports include long waits, difficulty reaching the front desk, and unresolved requests, alongside many shout-outs to standout employees.

Related guest reviews

6

Rachel

15 Jul 2025

·

Stayed 1 night

Dirty Bathroom and Shower but after speaking with Adis at the front desk and letting him know, he apologized and was super nice about the housekeeping issue. He even made it right by giving us two free drink vouchers for the hotel bar!

10

Aaron

25 Mar 2024

·

Stayed 2 nights

Very clean and quiet hotel. Staff was very friendly and helpful. Easy access to local businesses as well without being overcrowded. Try Red Savoy pizza BTW.

10

Joan

10 May 2024

·

Stayed 2 nights

I just want to say I appreciate four points as an unexpected issue came up that I needed an extra night on my stay and they did not have a problem at all and extended my stay at the same rate. Thank you so much

6

Gary

14 Nov 2024

·

Stayed 2 nights

Front desk clerk not present when approaching desk. She wasn’t able to answer most of the questions we asked and was not willing to find the answers. Floor in room hadn’t been vacuumed and there was quite a bit of mold in bathroom.

4

Katie

30 Oct 2025

·

Stayed 2 nights

This is my fifth time in 2025 staying at this hotel. Typically, my visits are very pleasant. However this time I checked in at 7 PM and my hotel room did not have any hand soap, bath soap, and around 10 to 15 hairs that were not mine on the bathroom floor and tub. I called the front desk two different times asking if someone could bring soap up so I could wash my hands and no one ever showed up.

8

Lynn

31 Dec 2024

·

Stayed 3 nights

The pool area was never cleaned or walked through while we were there. I had to ask for towels for the pool area every day and there was food on the floor by the hot tub from Friday to Sunday and an Overflowing garbage can that no one cleaned up until I asked. The rooms on the surface appeared nice but under the bed was full of dirt and left over pop cans and water bottles. The staff was wonderful and friendly and helpful. Things were just neglected

10

James

28 Mar 2024

·

Stayed 4 nights

This is my favorite hotel in the Fargo area. The staff is helpful and friendly, especially Ben at the front desk. The restaurant is decent and the vibe of the lobby is great. I am sure I will be back soon.

10

Heather

20 May 2024

·

Stayed 2 nights

The staff were amazing! Especially Heather and Desiree. Going above and beyond!

4

Destiny

24 Apr 2024

·

Stayed 1 night

Honestly this was one of my worst hotel stays in a while. It took around 40 minutes to check in. I was told there was no cleaning staff, so there were no rooms ready (around 430 pm), which is quite unprofessional. The front desk staff looked frazzled with a line, but took a number of phone calls ahead of actual guests waiting. The room itself was fine, but definitely needed some tlc with chipped tile floors and a bottle for shower gel that fell off the wall. Upon check out in the morning, I got no smile, not even acknowledgement from the front desk staff as I dropped off my keys. Needless to say I won’t be staying here. I’d rather spend a few more dollars across the street at the Element.

10

Glenda

11 Feb 2025

·

Stayed 1 night

The lady who checked us in was awesome!!

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Location

Convenient location near the medical center, with nearby restaurants, a mall, and venues within walking or short driving distance. Some guests also found the area quiet and safe.

Related guest reviews

10

Aaron

25 Mar 2024

·

Stayed 2 nights

Very clean and quiet hotel. Staff was very friendly and helpful. Easy access to local businesses as well without being overcrowded. Try Red Savoy pizza BTW.

10

Thad

12 Sept 2024

·

Stayed 2 nights

Mall and restaurants within walking distance.

8

Diane

11 Jul 2025

·

Stayed 2 nights

It was close to the hospital where my husband was.

6

Julie

21 Jul 2025

·

Stayed 1 night

Close to a music venue.

8

Scott

21 Feb 2024

·

Stayed 1 night

Good for hospitals walk us close

6

Brenden

14 Oct 2025

·

Stayed 1 night

Good and convenient for proximity to hospital.

8

anjanette

3 Oct 2024

·

Stayed 1 night

Nice quiet safe place

8

John

24 Jul 2025

·

Stayed 1 night

Location

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Dining

Dining feedback is mixed: the restaurant is described as decent by some, but breakfast is frequently viewed as mediocre or not worth the cost, and some expected free breakfast. Service in the dining area was sometimes slow or discourteous.

Related guest reviews

8

Seana

13 Sept 2023

·

Stayed 1 night

Paid extra for breakfast and it was mediocre . Menu was great but service was slow, they were on their phones a lot. Forgot part of our order. The rest of the hotel and staff were great

6

Rachel

15 Jul 2025

·

Stayed 1 night

Dirty Bathroom and Shower but after speaking with Adis at the front desk and letting him know, he apologized and was super nice about the housekeeping issue. He even made it right by giving us two free drink vouchers for the hotel bar!

6

Maria

10 May 2024

·

Stayed 1 night

The cost of this hotel, and the fact that a continental breakfast is not included is poor. We won’t be back.

2

STACEY

7 Sept 2025

·

Stayed 2 nights

Upon searching our room to leave, we found a sex toy under the bed (clearly not mine). Cold coffee in the lobby and would not refund breakfast that was not used.

4

Kumait

28 Jun 2025

·

Stayed 2 nights

It smells like a dinner. There is no vent for the dinner downstairs. The 2 ladies who work in the restaurant in the lobby are so rude and inappropriate.

10

Timothy

28 Dec 2024

·

Stayed 6 nights

free breakfasts were very good!

10

Joseph

26 May 2024

·

Stayed 1 night

Nice restaurant.

6

Cathleen

15 Nov 2024

·

Stayed 2 nights

Over priced for the quality. Pictures are a little deceiving. Breakfast is not worth the purchase. Though the cook/server was very kind.

10

James

28 Mar 2024

·

Stayed 4 nights

This is my favorite hotel in the Fargo area. The staff is helpful and friendly, especially Ben at the front desk. The restaurant is decent and the vibe of the lobby is great. I am sure I will be back soon.

6

Denise

21 Jan 2023

·

Stayed 1 night

Need to have free breakfast

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$131
February	US$133
March	US$123
April	US$125
May	US$150
June	US$150
July	US$190
August	US$160
September	US$144
October	US$139
November	US$129
December	US$116

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $161	18 $190	19 $154
20 $137	21 $194	22 $157	23 $163	24 $160	25 $146	26 $152
27 $111	28 $142	29 $179	30 $195

Su	Mo	Tu	We	Th	Fr	Sa
				1 $166	2 $202	3
4 $111	5 $129	6 $157	7 $186	8 $172	9 $212	10 $220
11 $155	12 $127	13 $151	14 $171	15 $159	16 $167	17 $163
18 $106	19 $131	20 $144	21 $171	22 $161	23 $148	24 $151
25 $112	26 $124	27 $148	28 $173	29 $148	30 $151	31 $151

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Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds (Mobility Hearing Accessible, Tub)

Room, 1 King Bed

Suite, 1 Bedroom (Mobility Hearing Accessible, Tub)

Room, 2 Queen Beds

Studio, Multiple Beds

Room, 1 King Bed (Mobility Hearing Access, Roll-In Shower)

Studio, 1 King Bed with Sofa Bed

Suite, 1 Bedroom

2 Queen, Large Room

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Four Points by Sheraton Fargo Medical Center

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Prices for upcoming dates