Name: Hampton Inn Chicago Downtown/N Loop/Michigan Ave
Address: 68 E. Wacker Place, Theatre District, Chicago, Illinois, United States of America, Chicago, Cook County, US
Price range: US$205–US$744 per night
Rating: 8.08

What guests think

Hampton Inn Chicago Downtown/N Loop/Michigan Ave earns praise for its central, walkable location and friendly staff, but reviews are mixed on room size, noise, and maintenance, with recurring comments about HVAC problems and housekeeping not arriving during multi-night stays.

Many highlight the building’s Art Deco lobby, secure elevator access, and a complimentary breakfast that several guests enjoyed. On the downside, the lobby bar is frequently closed, parking is off-site and costly, and a few stays were disrupted by elevator outages or booking and relocation problems. Overall, it suits travelers who prioritize location and value over flawless comfort.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Historic Art Deco lobby and secure key card elevators stand out. However, the gym is very small, the lobby bar is often closed, parking is off site and expensive, and there are occasional elevator outages.

Related guest reviews

10

Laurie

27 Jun 2025

·

Stayed 1 night

Terrific location near the Riverwalk. Beautiful art deco details on hotel. Secure elevator access. Close to eateries and shopping. Staff was extremely helpful.

6

Charles

23 Sept 2024

·

Stayed 1 night

There was only one elevator running the other ones were not working had to wait for elevator 5 to 10 minutes Each time we went up or down

10

Malek

25 Jun 2025

·

Stayed 6 nights

Loction is excellent and center to activities. Staff were friendly and professiona. Out of 3 elevators only one was working. Staff were working hard to get the repair company but at the time we left the hotel, they were not able to get it done.

6

Rebecca

8 Dec 2025

·

Stayed 2 nights

The front desk was amazing, check-in was quick and easy. We used the hotel recommended lot across the street but the hotel gave us the wrong price for “self park” so we ended up paying more than we were expecting. The room was small and looked quite dated. The A/C - Heater was very noisy. Whenever it would kick on, it sounded like a small plane was taking off. Not real conducive for a good night sleep. The toilet blocked up, but soon fixed itself. I’d called the desk to report the blockage, and called back when it cleared itself. They still sent someone to double check and make sure all was well, so that was good. It was a great location for the things we did and the places we went on our short trip to the city. We never stopped in the lobby for breakfast, so no comments there. It was nice to have a microwave in the lobby to heat up some pecan rolls we’d brought from our local bakery, but it would have been even nicer to have a small microwave IN the room like most hotels do these days. The beds and pillows were comfortable - but still didn’t get much sleep because,of the constant noise.

8

REGINALD RAMIREZ

3 Feb 2025

·

Stayed 4 nights

The Bar is closed, that’s the only thing I don’t like

6

Alicia

6 Jul 2025

·

Stayed 3 nights

It was very clean but always so hot in the lobby and hallway. The gym was a joke it was just a couple of treadmills. I was on the 9th floor and everything from outside was still sooooo loud, it didn’t help that the AC in my room whined kinda loud all night. The breakfast was decent and it was close to get to sites.

6

Jamie

21 Jul 2025

·

Stayed 2 nights

It was okay but for the price it could have had a better complementary breakfast. Also they said, the bar was under construction, even though there was nothing being done to it and there’s bottles of alcohol. They just didn’t wanna make it, but you could get a beer if you wanted.

10

Janet L

16 Feb 2025

·

Stayed 1 night

It's a convenient spot for downtown Chicago, great value for the price, and includes a very nice breakfast. The staff was helpful and friendly. We parked in a public garage 3 blocks away for $65/24hrs.

6

Jennifer

21 Aug 2025

·

Stayed 1 night

When checking in, it took almost 10 minutes for someone to come to the desk to help us. Therr appeared to be only one front desk check in attendant which I think it’s interesting at a large hotel especially on a Friday. It was also disappointing to see the bar was not open and if it was there was no bartender present to make it even look like it was open to serving.

10

Todd

22 Mar 2025

·

Stayed 2 nights

This property was in the perfect location for us to be able to walk to the area attractions such as restraunts, the Sears Tower, magnificent mile, the John Hancock Center, and Mellinium park. The room we had with a view of the river made our stay even better. The hotel was very clean and maintained, and we absolutely loved being able to mirror or streaming services from my phone to the television. The breakfast was absolutely amazing and one of the best that we've had at any hotel anywhere. Our only problem was the parking situation, especially with a full sized truck with topper that wouldnt fit into any of the garages except the one across the street ($140 for 2 nights and no in and out).

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Cleanliness

Many guests reported clean rooms, but numerous reviews cite missed housekeeping during multi night stays and issues like mold, slow drains, stained linens, and lingering odors.

Related guest reviews

6

Brittany

5 May 2025

·

Stayed 2 nights

Our room filthy. We started to notice small things as our stay continued. The shower curtain was stained. The bed skirts were stained. The bed frame had Frozen stickers all over. The cabinet that held the fridge was covered in sticky stuff. The fridge itself was barely cold. The worst was the shower head covered in pink mold. I told the front desk person at check out and she proceed to tell me had I told her 5 seconds earlier that should she would have given me a discount but she had already pressed the check out button and didn't want to get a manager to refund it. I wasn't even looking for a discount and wanted to make sure the room got a deep clean.

6

Melanie

5 Feb 2025

·

Stayed 3 nights

The hotel was okay for staying here for 3 days however we were given a room that did not have a very clean bathroom there was mold and mildew in the shower along with poor water pressure which was very annoying. And a bathroom door that had to be forced closed and did not have a working lock. TV did not connect to share play and was overall a very tight small room with not a lot of places to store clothes out of the walking area. Not really anything other than a small gym in this hotel and the bar was closed the majority of the time. Confusing area for drivers with 2 hotels was hard to distinguish between which places were. However area was right next to the riverwalk lots of places to eat within walking distance and complimentary breakfast was great and the staff was great.

8

Amanda

9 May 2025

·

Stayed 3 nights

The hotel itself was superb. Great location in Chicago room is comfortable. I wish you happened when we arrived in the room and discovered a bag between the bed and the window which contained a half feet and chicken. I took it down to reception and they were not very responsive and the female staff member just stared at me. I asked her to take it and told her I was not impressed which she did and then she stated that she would get the supervisor to contact me regarding this issue which I never receive contact over the three days over there. Other staff, particularly a young gentleman who was behind the counter in reception on the days following was absolutely spectacular friendly helpful accredited to your hotel Another minor issue was the fact that the shower/bath did not drain very well and would constantly fill up while showering

8

Margaret

23 Dec 2025

·

Stayed 3 nights

Clean room, friendly front staff, first day breakfast omelettes were really burned and stiff so not very tasty, second day egg popovers were delicious!, our room was not cleaned at all during our 3-night stay even though we were told it would be cleaned every other day meaning it should have been cleaned at least once during our stay so we needed towels and our trash cans were full - got towels at front desk, but shouldn't have had to

4

Catherine

22 Dec 2023

·

Stayed 1 night

The room was filthy and had black mold. Hallways were dirty. I would not go back. Lots of other much better hotels for the same price in the area.

8

Mike

29 Sept 2025

·

Stayed 1 night

Location was excellent. Close to many things to see and do in the area and it felt safe. Breakfast was good and staff was fairly friendly. My only complaint was the room window was FILTHY and I paid extra for the river view. We could barely see the river through the window.

8

Victoria Marisol

25 Aug 2025

·

Stayed 3 nights

The hotel's location is perfect, you're very close to absolutely everything, it's an excellent choice. The included breakfast is very good and convenient if you want to make the most of your travel time. The room is spacious and the beds and pillows are very comfortable. We received the room very clean, but unfortunately, we stayed three nights and never received housekeeping service. We mentioned it on the first day at the front desk, and they said they would do it that day, but it didn't happen. The water in the shower didn't drain for 20 minutes or more, which was very unpleasant if you are sharing a bathroom with other people. The iron didn't heat up, so we had to ask for it to be replaced, and they kindly did so, but this was not the case with the hair dryer, which we also asked to be replaced but never received. Overall, these are situations that can be improved because we love the hotel and its breakfast, but not having our room cleaned on any of the three days did ruin the experience a bit. However, I would stay at this hotel again. I highly recommend it, just keep in mind that to have your room cleaned, you will probably have to insist quite a bit at the front desk.

6

Maricela

27 Dec 2024

·

Stayed 4 nights

I like everything, my only reasonable bad experience was NO BODY GO TO CLEAN MY ROOM 4 nights there and I asking 3 times , no sheets change no paper toilet no towels clean and a lot trash at my room 😭

2

Evelin

27 Jul 2024

·

Stayed 4 nights

I have a bad experience with cleanliness, I stayed for 4 nights 5 days and they supposed to clean every other day and hasn’t clean any day and I reported to the front desk on the third day and when I came back my room wasn’t clean, at the end when I check out I complained about it and they said that I need to report it to Expedia because I booked with them not with the hotel. Also I recorded a video about it

6

melissa

20 Oct 2025

·

Stayed 1 night

Was ok for the 1 night I needed but very average and there was cracked, moldy caulk around the tub.

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Rooms

Rooms are frequently small, with notable street noise and loud or underperforming in room A C or heaters. Some rooms offer pleasant views, but layouts can be awkward and furnishings feel dated in spots.

Related guest reviews

8

Anthony

14 Jul 2025

·

Stayed 4 nights

Excellent location but it was loud at night which was understandable. However, the A/C made a very high pitch noise when working. It was so annoying we turned it off. I talked to the front desk and they said all of them were like that.

4

Laurie

15 Aug 2025

·

Stayed 2 nights

Air conditioning was out and it was in the mid 90’s outside

8

Dallas

23 Sept 2025

·

Stayed 2 nights

Room was on the small side but very clean and nice.

6

James

26 May 2024

·

Stayed 1 night

We chose this property bc it was located close to the theater we were going to. The room was incredibly tiny. My husband put his suitcase in the window well, we were so short on space. When we opened our hotel room door, the very first thing we saw in front of us was a toilet. I’ve never seen that before in any hotel I’ve stayed at. Not pleasant.

8

Lindsay

2 Sept 2025

·

Stayed 2 nights

Great location but a lot of noise all through the night and early morning with fire truck sirens.

6

Rebecca

8 Dec 2025

·

Stayed 2 nights

The front desk was amazing, check-in was quick and easy. We used the hotel recommended lot across the street but the hotel gave us the wrong price for “self park” so we ended up paying more than we were expecting. The room was small and looked quite dated. The A/C - Heater was very noisy. Whenever it would kick on, it sounded like a small plane was taking off. Not real conducive for a good night sleep. The toilet blocked up, but soon fixed itself. I’d called the desk to report the blockage, and called back when it cleared itself. They still sent someone to double check and make sure all was well, so that was good. It was a great location for the things we did and the places we went on our short trip to the city. We never stopped in the lobby for breakfast, so no comments there. It was nice to have a microwave in the lobby to heat up some pecan rolls we’d brought from our local bakery, but it would have been even nicer to have a small microwave IN the room like most hotels do these days. The beds and pillows were comfortable - but still didn’t get much sleep because,of the constant noise.

6

Michelle

3 Jul 2025

·

Stayed 2 nights

Horrible sound came from a/c unit. Room was not stocked at arrival. No laundry services like noted on amenities. Waffle makers down first day. Parking was expensive and should be better noted on the website.

10

olivia

8 Dec 2023

·

Stayed 3 nights

Loved the art deco of the lobby and the fact that it was the original AAA building. The breakfast was a bonus. The rooms were clean, the bed was comfortable. Only negative was that we were on the 10th floor & could hear all the sirens & garbage trucks at 3am. They need to replace the windows to be more sound proof

4

Mark

2 Jun 2025

·

Stayed 4 nights

Our room was so small we could barely move around.

6

Kelly

17 Nov 2025

·

Stayed 2 nights

Hallway near our room wreaked of marijana. Loud garage truck dumping trash just outside our window in the middle of the night.

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Service

Front desk and valet teams are widely described as friendly and helpful, with smooth check in and luggage storage. Responsiveness can be uneven, including long waits, overbooking or relocations, and unresolved requests.

Related guest reviews

10

Lori

30 Jul 2025

·

Stayed 1 night

The staffs were very friendly and helpful. The lobby was nice and clean. Our room was clean and cool. No problem with anything. Our stay was very comfortable and it was close by to everything we wanted to see.

2

alcides

1 Jul 2025

·

Stayed 2 nights

When I checked in I was told we had two rooms, although we had only reserved one, and that everything was already payed for, that we didn't need to worry. When we checked out we were charged for the additional "already payed for" room. The hotel told me they couldn't do anything about it and that I should contact Orbitz, even though I had told them the original reservation was for only one room and that everything was payed for already. They won't refund me for what they said it was already paid. On top of that, they said they would clean up the room every other day, but the never did. Even worse, we found someone else's sock in the room! I don't think they actually do any cleaning. The hallway smelled like trash and I saw a huge trash bag next to another room and took at least one day for it to be picked up.

4

Colleen

2 Jul 2025

·

Stayed 2 nights

We had no soap, toilet paper, or shower gel and the toilet did not work. Toilet was repaired but still did not flush properly. We could only access WiFi the whole time we were there. The business center had 2 computers but one was off and the other not set up yet. I had to leave the hotel to work, which made my stay at the hotel pointless. The staff was apologetic saying the issue was Hilton wide and out of their hands but offered no solutions. I will log stay here again, though the location is great and staff was lovely. Not being able to work cost me money, which is unacceptable. I’ve never had issues at Hilton hotels but if the euro is not guaranteed I will not be back

10

james

9 Sept 2024

·

Stayed 2 nights

Front desk agent, Tia, was amazingly helpful and gracious. Breakfast was the standard Hampton experience, but the two young women who serviced the breakfast area were exceptionally competent and capable. Interior of the lobby has been faithfully remodeled as it was when the Chicago Auto Club was there.

10

Michelle

9 Jun 2025

·

Stayed 1 night

Staff was fantastic, quick, polite & friendly.

2

Cassandra

20 Jan 2025

·

Stayed 3 nights

The staff was friendly and helpful. However, the breakfast area was way overcrowded and nowhere to sit. It took me 45 minutes to get valet to get my car when we were trying to leave there was nobody up at the desk. The battery on our hotel door went dead so we have to wait for maintenance to fix it so we could get into our room. Our heater didn’t work in our room and the refrigerator did not work so it could definitely use some updates

10

Monica

10 Jul 2025

·

Stayed 2 nights

Our first night we were on the second floor city view room and did not sleep at all. There seemed to be a street party outside on the street Thursday night that made it sound like we were in the middle of a hip hop club until 3 am. The room seemed to have a missing mirror in the bathroom which made it difficult to get ready as well. The next morning I spoke with the front desk, (which I think the woman's name was Vee), and she was SO helpful and understanding. We were moved up to the 10th floor which was a much nicer room, very quiet and beds were much more comfortable. Very pleased and slept like a rock! Very appreciative of the service given to my self and my daughters. The breakfast had many options to choose from and was very good! The location is absolutely perfect for close access to the BigBus transportation and only a $10 ride to the Navy Pier. I got up early one morning and walked right around the corner to walk the River Walk before everyone else in the room woke up which was just beautiful. We checked out on Saturday and the front desk were more than happy to keep our bags for us until we were ready to leave. I did find parking cheaper through spot here just a block over which was easily accessible and safe. Overall great trip!

10

Heather

13 Apr 2025

·

Stayed 3 nights

This Hampton Inn is in the best location! It allows easy walking distance to all local attractions. The hotel room was spacey and clean. The breakfast does not disappoint. The front staff were exceptionally helpful.

2

Chad

18 Jul 2023

·

Stayed 3 nights

I had a late check in, so I called and told them I'd be there around 11pm. They said that was fine. When I showed up at 11pm, they had given my room away. Hotel was full. I don't recommend booking at the Hampton Inn. They will not hold your "reservation" if it means they can fill up the hotel before you show up.

6

Jaime

8 May 2025

·

Stayed 2 nights

Understaffed. Room was not clean.

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Location

Excellent downtown base near the Riverwalk, Magnificent Mile, theaters, and transit. Expect urban noise at night from sirens and garbage trucks.

Related guest reviews

10

Yang

10 Jun 2024

·

Stayed 1 night

Very friendly and helpful front desk staff! Noisy at night outside the hotel.

10

Mary Grace

29 Aug 2025

·

Stayed 3 nights

Excellent location. There is a bus stop nearby if you are tired of walking on the Magnificent Mile. Staff is very friendly. Room is a little smaller than what I'm used to in most hotels, but that is expected in this area of the city. I would like to specifically note the amazing water pressure of the shower. It's perefect after a long day of sightseeing.

8

Cathleen

12 Jan 2025

·

Stayed 2 nights

Friendly staff, clean property in a location that is very convenient and within minutes walk to theater district, shopping, restaurants and within 5 minute walk to Metra and Southshore train station.

8

Ronald M

8 Sept 2025

·

Stayed 1 night

Great location

4

Matt

11 Oct 2024

·

Stayed 3 nights

Great location… Rooms were very tired and extremely loud. The noise was coming from outside.. Very difficult to sleep.

10

Iris

7 Feb 2025

·

Stayed 2 nights

Great location!

8

CYRUS

17 Jun 2024

·

Stayed 1 night

Great rooms, looks like it was renovated from an old building, so has some nice historical touches. One of the few places with an included breakfast, with plenty of food available for my two kids. VERY noisy at night however if you have windows on a lower floor (we were on 6). Windows are either not soundproofed, or the car noise is just that loud. Woken up multiple times overnight by street racing and people revving their engines and sirens.

8

Lee Ann

30 Jul 2025

·

Stayed 2 nights

Comfortable bed and pillows were amazing! Breakfast options were great. Perfect location for walking to Magnificent Mile, the canal, Starbucks Reserve, and several great restaurants.

10

Tammi

23 Aug 2024

·

Stayed 2 nights

Close to Michigan Ave, lots of attractions within walking distance. Clean hotel, good breakfast and good staff. Will book again when in Chicago

10

Patricia Itzel

8 Aug 2023

·

Stayed 3 nights

The hotel location was perfect! It is close to the Riverside, close to Milenium Park, close to the Chicago Theater and several bus/metro stations. Great hotel to stay for your first trip to Chicago!

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Dining

Complimentary breakfast is a common positive with decent variety. Quality and restocking vary by day, with some reports of limited items or overcooked eggs.

Related guest reviews

8

Suzanne

29 Dec 2025

·

Stayed 2 nights

Breakfas was limited. Only had 1/2 chafing tray available at 945. No yougurt. No non meat/egg souces of protein.

10

Scotty

17 Aug 2025

·

Stayed 2 nights

This is a Great place to stay. It is right in the middle of everything. Room was clean & comfortable. The free hot breakfast was really good to start the mornings. Front desk was very responsive & informative. Would stay here again if back in Chicago.

10

Hector

30 Oct 2023

·

Stayed 3 nights

Excellent Breakfast!!!!

8

Margaret

23 Dec 2025

·

Stayed 3 nights

Clean room, friendly front staff, first day breakfast omelettes were really burned and stiff so not very tasty, second day egg popovers were delicious!, our room was not cleaned at all during our 3-night stay even though we were told it would be cleaned every other day meaning it should have been cleaned at least once during our stay so we needed towels and our trash cans were full - got towels at front desk, but shouldn't have had to

10

Gabriela

24 Feb 2025

·

Stayed 4 nights

great stay, clean room and convenient location. very good breakfast

10

Waleska

30 Nov 2025

·

Stayed 4 nights

Very attentive staff, room was clean and comfortable. Breakfast was enough and varied. We had a great stay, and will come back.

10

Diana

16 Dec 2023

·

Stayed 2 nights

Was a little upset with the breakfast buffet on Sunday Morning. We were there for breakfast the day before and it was ok, not great, but ok. We were checking out on Sunday morning, so we took our time getting to breakfast. It was supposed to be served from 6 to 10 AM. We got to breakfast at 9:20, most the food was gone. They took the cold yogurt away, there were no potatoes, only a few eggs, and sausage you could make waffles. There were no bagels or bread to toast and the muffins were gone. I really think the breakfast should have been stocked on a Sunday when people are taking their time and packing up.

10

Ranjith

30 Apr 2025

·

Stayed 1 night

Very convenient. Nice comfortable room. Very good breakfast.

10

Dianna

17 Feb 2025

·

Stayed 2 nights

This is our favorite hotel to stay at when we come to Chicago loop area! The historic lobby is just gorgeous, and staff are always kind and helpful. The breakfast variety is fantastic (love the potatoes).

8

Tasha

3 Jan 2025

·

Stayed 3 nights

Great location for walk ability to shops, transit and restaurants. The breakfast was a bit dismal but handy in a pinch

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$93
February	US$108
March	US$150
April	US$178
May	US$302
June	US$359
July	US$293
August	US$239
September	US$271
October	US$286
November	US$171
December	US$129

Su	Mo	Tu	We	Th	Fr	Sa
				1 $248	2 $394	3 $441
4 $266	5 $406	6	7 $528	8 $444	9 $744	10
11	12 $340	13 $311	14 $353	15 $387	16 $432	17 $510
18 $586	19	20	21 $576	22 $414	23 $327	24 $344
25 $208	26 $272	27 $341	28 $411	29 $326	30 $236	31 $280

Hampton Inn Chicago Downtown/N Loop/Michigan Ave

Prices for Hampton Inn Chicago Downtown/N Loop/Michigan Ave

Monthly average prices

About this property

Location

Room options

Room, Accessible (Roll-In Shower)

Room, 1 King Bed, River View

Room, 1 Queen Bed

Room, Accessible (Hearing Impaired)

Room, 2 Double Beds

Room, 1 King Bed

Room, 2 Double Beds, Accessible (Hearing Impaired)

Room, 1 King Bed, Accessible, Bathtub

Guest reviews of Hampton Inn Chicago Downtown/N Loop/Michigan Ave

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn Chicago Downtown/N Loop/Michigan Ave

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $427	19
20 $228	21 $295	22	23	24 $332	25 $363	26 $396
27 $205	28 $347	29 $510	30 $359