Name: Hilton Garden Inn Hickory
Address: 1320 17th Street Drive Southeast, Hickory, North Carolina, United States of America, Hickory, North Carolina, US
Price range: US$133–US$285 per night
Rating: 8.65

What guests think

At Hilton Garden Inn Hickory, travelers consistently praise very clean rooms and friendly, accommodating staff, with a convenient location near highways and dining; however, reviews note mixed breakfast value and quality, occasional maintenance hiccups, and some noise or housekeeping issues.

Guests frequently highlight comfortable beds, modern decor, and amenities like the indoor pool, hot tub, gym, and a lobby bar. Dining feedback is mixed, with several reports of cold or costly breakfasts and limited evening options, though some enjoyed the buffet or made-to-order items. There are occasional issues with water pressure or temperature, malfunctioning in-room appliances, and street or motorcycle noise. Overall, expect a dependable midrange stay with a few manageable drawbacks.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool and hot tub, a lobby bar, and a gym are appreciated. Some guests reported a cold pool or broken heater and occasional hot tub cleanliness issues.

Related guest reviews

10

Amanda

25 Mar 2025

·

Stayed 1 night

Hotel was clean and had a modern vibe. Beautiful entry with a fireplace. Pool and hot tub was well maintained. Staff were friendly and helpful. The one negative was the breakfast buffet. It was absolutely horrible. Not worth the 15 dollars a person i paid for 4 people. Food was cold and did not taste good. Even the yogurt was spoiled. I do not recommend the breakfast. Go to chick fila down the black.

6

Roger

17 Aug 2025

·

Stayed 1 night

The refrigerator did not work in my room. The ice maker didn't work til my second day. Breakfast was too expensive, eggs cold, not enough choices. They had condensation dripping from the ceiling over where people ate. Could not access the pool from the outside deck. Staff was pleasant. Would not recommend staying there again.

6

Diane

22 Jun 2025

·

Stayed 1 night

Decent place, small room, friendly staff and nice pool with amenities. It was very loud all night due to the motorcycles and cars driving around up the hill from the hotel. Overall I expected more from a Hilton Hotel, but if needed we would consider staying again.

8

Krystal

28 May 2023

·

Stayed 3 nights

The staff was very friendly. The pool was the warmest ever indoor pool I’ve ever been in. It was so pleasant! The on-site “restaurant is really just a bar in the lobby and the breakfast food is just like a continental breakfast. That was a little disappointing as I thought it would have been more like an actual restaurant. Very quiet in our room and very clean. The only complaint (which is more of a me problem) is the green light from what I think was the smoke detector was so bright, it was hard for me to fall asleep as I need it to be pitch black.

8

Stasia

16 Jul 2023

·

Stayed 3 nights

The hotel was very clean, safe, and quiet. The pool is indoor and very small. The hot tub was green and dirty. Breakfast is not included. We chose to pay for breakfast one morning, but it was not good, and we didn’t eat there again.

8

Scott

17 Apr 2023

·

Stayed 1 night

Great property. Friendly staff. My only complaint is that we chose the property because of the pool and it was really cold. The heater was broken. I understand that that happens. But there was not even a note on the door warning you.

10

Kristin

10 May 2024

·

Stayed 2 nights

We recently stayed at Hilton GI for a soccer tournament and the staff was so accommodating and the facility was very clean. Breakfast was great, pool was fun for soccer team (don’t plan to relax there) and gym facilities were nice. The bar area was also stocked with a lot of options. I would definitely stay there again if given the opportunity

10

Brooks

29 Dec 2022

·

Stayed 19,349 nights

Everything was open and working fine. The pool, bar, and the front desk were all great.

10

Susan

22 Mar 2025

·

Stayed 1 night

Nice hotel! Very clean! Loved the bar and restaurant option-even though we did not use it. Very close to multiple restaurants and shopping. We enjoyed the hot tub and heated pool. The bed was comfortable, bathroom was clean. We had the king suite so it was nice having a living room area. We enjoyed our stay very much!

10

Carandee

24 Mar 2025

·

Stayed 1 night

Loved the safeness of the building. Had to have key entry for pool, workout room, business space.

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Cleanliness

Most reviews describe the hotel and rooms as very clean. A few noted missed spots, odors, or pests and maintenance issues like low water pressure or delayed hot water.

Related guest reviews

10

Jaime

27 Apr 2025

·

Stayed 2 nights

The rooms need more cleaning and there is a bad smell.

10

Rebecca A

11 Aug 2025

·

Stayed 2 nights

Very clean and nice.

10

Stephanie

27 Oct 2025

·

Stayed 1 night

Room was clean as always. Staff exceptional. We did not eat breakfast there.

10

Mohammed

2 Dec 2025

·

Stayed 3 nights

Clean room, great Staff

10

Stephanie

5 Oct 2025

·

Stayed 1 night

Always a pleasure to stay here. Clean, quite, dog friendly, and service is excellent. Staff is friendly, greets with a smile, & always helpful! Or go to spit in Hickory!

4

donald

27 Sept 2025

·

Stayed 2 nights

not clean, poor water pressure and not enough bath product, has to order room service right after maid cleaned room

10

Susan

22 Mar 2025

·

Stayed 1 night

Nice hotel! Very clean! Loved the bar and restaurant option-even though we did not use it. Very close to multiple restaurants and shopping. We enjoyed the hot tub and heated pool. The bed was comfortable, bathroom was clean. We had the king suite so it was nice having a living room area. We enjoyed our stay very much!

4

Grover

17 Nov 2024

·

Stayed 2 nights

I decided to pay for a more expensive hotel and unfortunately the room was subpar with lower price hotels. I was hoping for more. We had a flying bug in the room and bugs are always a bad thing. In addition, we did not have a working TV in our room. The tv said “no connection”. The fact that this hotel is on the high end and yet there was nothing included. No breakfast or beverages. I guess that my expectations were higher with the Hilton name.

6

VeNay

17 May 2024

·

Stayed 1 night

bathroom was not clean. found someone hair on the wall of the bathroom

10

Stephanie

17 Oct 2025

·

Stayed 1 night

Room was clean, staff are exceptional from front desk to the cleaning staff! Love this place. Always our choice hotel in Hickory, NC.

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Rooms

Rooms are generally comfortable and modern, with many noting comfy beds and some spacious layouts. A few mentioned small rooms, uncomfortable pillows or mattresses, street noise, or disappointing views.

Related guest reviews

10

Bonnie

25 Sept 2023

·

Stayed 3 nights

Noisy street could be heard from room when cars were sounding like they were racing late at night Room clean and neat

10

Lisa

14 Sept 2025

·

Stayed 1 night

The hotel was very nice. Staff was great. Rooms were very clean and smelled great. Bed was super comfortable, and best of all my service dog was welcome. They literally had everything we needed in one place. Would definitely stay again!!

10

Catherine

6 Jul 2025

·

Stayed 2 nights

The Hilton Garden Inn was perfect for my weekend getaway. The hotel was clean and beautifully decorated, offering the exact amenities I needed. The room was spacious and comfortable.

10

DONALD G

4 Feb 2025

·

Stayed 2 nights

Very spacious rooms. Nice common areas for people to gather. One complaint was mattress very uncomfortable.

10

Deb

27 Apr 2024

·

Stayed 1 night

I was there for business. The room was comfortable and spacious and it was a great retreat.

8

Melissa

6 Feb 2023

·

Stayed 2 nights

The hotel is very nice and clean. Be aware, the photos DO NOT accurately represent the room. I booked a king accessible room. The photo showed a SOFA in the room. When we checked in, we only had a chair. This is hardly enough seating for 2 people. When we asked the front desk, we were told that the photos on the listing are not accurate and sofas were only in the suites. We asked to upgrade to a suite and they had none available.

6

Diane

22 Jun 2025

·

Stayed 1 night

Decent place, small room, friendly staff and nice pool with amenities. It was very loud all night due to the motorcycles and cars driving around up the hill from the hotel. Overall I expected more from a Hilton Hotel, but if needed we would consider staying again.

8

Christopher

4 Jul 2023

·

Stayed 1 night

The hotel was great overall. Good location and nice pool/spa. The beds were comfortable. Only complaint was the pillows were terrible.. very flat and no support. Overall great hotel and we will stay again.

10

William

22 Jul 2024

·

Stayed 1 night

The room seems to be a little small for the rate, but other than that, everything exceptional.

4

Martin

30 Apr 2023

·

Stayed 1 night

I went to check in and they gave my suite that I booked to someone else and just downgraded my room and said there was nothing I could do. It was frustrating and the downgraded room with a view of the roof A/C units was underwhelming.

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Service

Staff are widely praised as friendly, professional, and accommodating, with smooth check-in and helpful front desk. Isolated issues included housekeeping entering before checkout, inconsistent desk coverage, and problems with changes or room assignments.

Related guest reviews

10

Corrie

17 Dec 2022

·

Stayed 1 night

Very nice hotel. EXTREMELY helpful front desk.

10

Stephanie

27 Oct 2025

·

Stayed 1 night

Room was clean as always. Staff exceptional. We did not eat breakfast there.

10

Stephanie

5 Oct 2025

·

Stayed 1 night

Always a pleasure to stay here. Clean, quite, dog friendly, and service is excellent. Staff is friendly, greets with a smile, & always helpful! Or go to spit in Hickory!

8

Michael

10 Sept 2024

·

Stayed 2 nights

hotel was very clean. front desk not always attended

10

Joseph

17 Jun 2023

·

Stayed 4 nights

Staff was more than great, Made our stay special.

6

Susan

28 Sept 2025

·

Stayed 2 nights

I liked the hotel for the most part. It was clean and quiet. The negative thing was that every morning the sun came right in the window and the blinds couldn’t be pulled. There were only shear curtains so we were awoken at sunrise every day. Also check out is at noon and we were planning to check out at that time. Twice the cleaning people came in without knocking even though we hadn’t checked out. It was scary! We were just relaxing in the room and in walked staff!

8

david

29 May 2025

·

Stayed 2 nights

I found the person that checked me in did not want to be at work.. not very friendly at all. Checking out was the opposite.. very friendly and even offered me a bottle water for the car ride. When in Hickory, i always stay at this property.

10

Rene

28 Jul 2025

·

Stayed 4 nights

Staff were great! Especially John W.

10

Stephanie

17 Oct 2025

·

Stayed 1 night

Room was clean, staff are exceptional from front desk to the cleaning staff! Love this place. Always our choice hotel in Hickory, NC.

10

Molly

28 Aug 2023

·

Stayed 2 nights

Staff at front desk were warm and friendly

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Location

Convenient to highways, restaurants, and shopping. Some reviews mention traffic or motorcycle noise and that the immediate area isn't ideal for everyone.

Related guest reviews

10

Ernesto

10 Jun 2023

·

Stayed 2 nights

Very good location within a very safe area

10

Pamela

3 Dec 2024

·

Stayed 2 nights

Very nice hotel and staff. Very convenient to restaurants and shopping. Heated Pool was so nice! Will be back for sure! 5 stars all the way

10

Bonnie

25 Sept 2023

·

Stayed 3 nights

Noisy street could be heard from room when cars were sounding like they were racing late at night Room clean and neat

8

Ryan

26 Jul 2025

·

Stayed 1 night

Great place to stay Free laundry service Close to highways and restaurants

8

donna

23 Dec 2024

·

Stayed 3 nights

It was a very nice, clean and quiet hotel. Conveniently located to stores and restaurants.

10

Melissa

29 Jan 2023

·

Stayed 1 night

Great location for food and distance from Newton Performing Arts Center!

6

Diane

22 Jun 2025

·

Stayed 1 night

Decent place, small room, friendly staff and nice pool with amenities. It was very loud all night due to the motorcycles and cars driving around up the hill from the hotel. Overall I expected more from a Hilton Hotel, but if needed we would consider staying again.

10

Tania

30 May 2025

·

Stayed 2 nights

Great place. Everyone was very friendly. We enjoyed it. The location is not ideal but it checked all the rest of our boxes.

8

Christopher B

11 Nov 2023

·

Stayed 1 night

Nice place right off I40 with good dining options

10

Ryan

28 Jul 2025

·

Stayed 2 nights

Stayed here a couple of times previously and enjoyed the stay, clean, easy to get to restaurants.

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Dining

Breakfast was often viewed as overpriced or cold, and evening options could be limited or closed. Others reported a tasty buffet or helpful made-to-order service and liked the bar atmosphere.

Related guest reviews

10

Patrick

12 Jun 2023

·

Stayed 1 night

Very comfortable and the ability to order a breakfast was very nice

10

Amanda

25 Mar 2025

·

Stayed 1 night

Hotel was clean and had a modern vibe. Beautiful entry with a fireplace. Pool and hot tub was well maintained. Staff were friendly and helpful. The one negative was the breakfast buffet. It was absolutely horrible. Not worth the 15 dollars a person i paid for 4 people. Food was cold and did not taste good. Even the yogurt was spoiled. I do not recommend the breakfast. Go to chick fila down the black.

8

Gregory

8 Sept 2025

·

Stayed 2 nights

The room was clean and comfortable . We were disappointed in the restaurant. Breakfast was too expensive and the restaurant/bar was closed.

4

Roger

17 Aug 2025

·

Stayed 1 night

Breakfast foods were cold. Bedding was fine.

10

Darren

25 Mar 2025

·

Stayed 1 night

Very comfortable room and nice bar and grill atmosphere

6

Roger

17 Aug 2025

·

Stayed 1 night

The refrigerator did not work in my room. The ice maker didn't work til my second day. Breakfast was too expensive, eggs cold, not enough choices. They had condensation dripping from the ceiling over where people ate. Could not access the pool from the outside deck. Staff was pleasant. Would not recommend staying there again.

8

Krystal

28 May 2023

·

Stayed 3 nights

The staff was very friendly. The pool was the warmest ever indoor pool I’ve ever been in. It was so pleasant! The on-site “restaurant is really just a bar in the lobby and the breakfast food is just like a continental breakfast. That was a little disappointing as I thought it would have been more like an actual restaurant. Very quiet in our room and very clean. The only complaint (which is more of a me problem) is the green light from what I think was the smoke detector was so bright, it was hard for me to fall asleep as I need it to be pitch black.

10

Bryan

18 Mar 2024

·

Stayed 1 night

The hotel was great overall. We chose it because we weren't going to have access to our car for a day and knew it had dinner and breakfast available. The dinner menu was a little sparse and expensive for the quality of the food, but the breakfast buffet was great. I was also very happy to be able to use the hot tub after a day long drive. That might have been the highlight of the trip.

10

Carla

1 Apr 2025

·

Stayed 2 nights

Excellent service, very clean! On hotels.com app, free breakfast was included with amenities but we were charged for breakfast. Although we were expecting free breakfast, it was tasty and offered several options!

6

Robert

13 Aug 2023

·

Stayed 1 night

The breakfast was certainly nothing special.....and certainly not included in the price of the room. To pay an extra $15 (?) for a very "ordinary", "run of the mill" breakfast was extremely disappointing to all six of us (all adults). Breakfast should have been included in the price of the two rooms we used for a total of 8 hours. None of us was pleased that it was going to cost an additional ~$90 to eat breakfast (cost for our group, not including the tip would have left).

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Month	Average price
January	US$149
February	US$155
March	US$167
April	US$166
May	US$167
June	US$153
July	US$151
August	US$156
September	US$180
October	US$195
November	US$178
December	US$153

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $203	18 $214	19 $178
20 $157	21 $193	22 $221	23 $262	24 $198	25 $140	26 $140
27 $140	28 $285	29 $200	30 $196

Su	Mo	Tu	We	Th	Fr	Sa
				1 $168	2 $167	3 $184
4 $133	5 $170	6 $263	7 $248	8 $168	9 $165	10 $169
11 $133	12 $200	13 $263	14 $230	15 $172	16 $235	17 $228
18 $153	19 $216	20 $265	21 $254	22 $212	23 $235	24 $235
25 $145	26 $217	27 $259	28 $175	29 $174	30 $165	31 $168

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Monthly average prices

About this property

Location

Room options

Suite, Accessible

Room, 1 King Bed, Accessible (Roll in Shower)

Room, 2 Queen Beds

Suite, 1 King Bed, Accessible

Room, 1 King Bed

Suite, 1 King Bed

Room, 1 King Bed, Accessible

Room, 1 King Bed with Sofa Bed

Room, Accessible

Room, 2 Queen Beds, Accessible

Room, 1 King Bed (Drinks & Snacks)

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hilton Garden Inn Hickory

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Prices for upcoming dates