Name: Hyatt Place Salt Lake City/Lehi
Address: 3700 North Outlet Parkway, Lehi, Utah, United States of America, Lehi, Utah County, US
Price range: US$103–US$375 per night
Rating: 9.13

What guests think

At Hyatt Place Salt Lake City/Lehi, travelers highlight spacious rooms, a popular free breakfast, and convenient access to outlets and dining, while noting that some experience traffic noise, firm beds or small pillows, and occasional in-room maintenance or temperature-control issues.

Guests like the outdoor pool and hot tub, gym, EV charging and a lobby bar, though the pool or hot tub can be cold, jets sometimes inoperable, or occasionally closed. Service is largely warm and helpful, but a few reviews cite slow responses, room readiness or assignment issues, and inconsistent handling of noise complaints. On-site dining beyond breakfast receives mixed feedback, with some praising the wings and others disappointed by bar fare. Overall, this is a practical, modern stop with strong value for most travelers.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Outdoor pool and hot tub, gym, EV charging and a lobby bar are appreciated. Some reviews note cold water, nonworking hot tub jets or closures, occasional limited parking, and a need for more luggage carts.

Related guest reviews

10

Forrest

15 Jun 2025

·

Stayed 3 nights

When staying in Lehi this is my preferred hotel. Solid free breakfast each morning. Pool and gym. Walking distance and free shuttle rides to nearby restaurants and shops. My only request is better pillows. Too flat and limited options.

6

Jamie

10 Aug 2025

·

Stayed 1 night

The hotel in general was great! Fire pit was awesome and pool and hot tub were clean. Beds were terrible, just not comfortable. Hotel staff were rude especially the lady at the bar. If you didn’t keep an open tab she treated you like a bum and took forever on small things like ice water…

10

Piotr

14 Sept 2024

·

Stayed 1 night

New hotel, great amenities, and stuff, convenient location close to highway. Only minus there is not enough parking spaces for the guests

8

Darrick

28 Sept 2025

·

Stayed 2 nights

Good location. EV charging worked great. Beds a bit too firm and pillows a bit too soft. Great breakfast.

10

Savannah A

2 Sept 2025

·

Stayed 1 night

We have stayed here multiple times and love that there are rooms for families. We love the area, convenience, pool, breakfast, gym. All of it!

10

James

10 Aug 2025

·

Stayed 1 night

Needs more luggage carts, but overall most excellent.

10

Karen

8 Jul 2023

·

Stayed 1 night

Clean, quiet, convenient location. The pool was not in use due to maintenance; however, the property agreeably compensated for this unfortunate circumstance.

10

Mandi

12 Sept 2025

·

Stayed 1 night

Great hot tub and pool. Friendly staff. Clean rooms. We love it here!

10

Erica

12 Jul 2025

·

Stayed 1 night

This property was so nice and the room was amazing! We loved how spacious it was. Breakfast was so yummy and the Starbucks was great. Staff was so friendly and helpful. The only thing (but wasn’t a huge deal) was the jets for the hot tub did not work but that was nothing bothersome at all.

10

Christopher

16 Jun 2025

·

Stayed 3 nights

Great property with a clean gym and plenty of space both in the room and around property to relax to include bar space, the pool, fire pit, etc. Will absolutely stay here again when in SLC

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Cleanliness

Reviews frequently describe the hotel and rooms as very clean. A smaller number report issues like missed bathroom cleaning, stained carpet or odors, and isolated cases of unclean bedding.

Related guest reviews

10

Katherine Leigh

10 Jun 2024

·

Stayed 2 nights

Really nice and clean hotel, friendly staff, good breakfast, nice pool. Room was comfortable. Would definitely return.

10

Kristy

3 Oct 2025

·

Stayed 1 night

Great property! Clean, quiet…

6

Kelly

13 Dec 2024

·

Stayed 1 night

We’ve stayed at this property multiple times and always had a great experience. This time the room had a musty smell and urine smell in the bathroom.

2

Matthurada

22 Jul 2024

·

Stayed 1 night

Room was dirty and sheets were not changed. Make sure to check your room before you sleep in it.

10

CLINT MCCADE

10 Sept 2024

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Stayed 1 night

Overall we had an excellent experience. The hotel seemed clean, the linens on our bed were clean. The carpet in our room was a little stained and gross, but other than that everything looked great.

10

John

4 Jan 2026

·

Stayed 1 night

Everything was in order clean neat very comfortable felt like home

6

Sandeep

6 Aug 2025

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Stayed 1 night

Bathroom was not cleaned properly. Under the toilet lid, there were urine stains. The doap they provided for washing hands was previously used one by other guests as it was opened and you can see it was pre-used. Bed sheets didnt feel clean.

10

Kellie

4 Sept 2025

·

Stayed 2 nights

Property was very clean close to major restaurants. And there was always a staff present at the front desk.

10

Larry

27 Jun 2025

·

Stayed 4 nights

Friendly staff. Very clean.

2

Matthurada

21 Jul 2024

·

Stayed 1 night

There was chewed up gum on the coffee filter packet, crumbs in the pull out couch, and stains on the bedsheets. Make sure to check your room before you sleep in it.

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Rooms

Rooms are spacious and comfortable for families, with some nice views. Recurring drawbacks include firm beds or small pillows, A/C or thermostat problems, noise from traffic, halls or elevators, design quirks like sliding glass bathroom doors, and some fridges not working.

Related guest reviews

8

Piuleini

20 Dec 2025

·

Stayed 1 night

Staff was great, room was nice. The only negative (which I didn’t expect at a Hyatt) was the “micropillows”. The pillows are so small and it was so incredibly uncomfortable that I didn’t sleep well. I usually sleep like a baby so that was super disappointing. Tv was a good size, towels were nice, breakfast was good. Just down one Star because of those pillows.

6

Chandler

5 Aug 2025

·

Stayed 2 nights

Very convenient for shopping at the Tanager Outlets. The hot tub jets wouldn’t turn on and the water looked murky, but the pool was fun for the kids. Beds were a little too hard, and the door to the bathroom is a slide door with easy ability to lock from the outside, which was very annoying because our 4-year-old kept locking it on us…. A regular door would have been better and also no way to keep kids in our room. Wish there would have been a lock up above for those that have little ones that love to explore… other than that, staff was excellent. Food could have been a bit better - maybe a waffle machine or pancake machine? That way food would be a little more fresh, but overall…. 3 for us.

10

Erica

28 May 2024

·

Stayed 3 nights

The hotel was great and had a beautiful view of the mountains unfortunately our room was on the first floor right by the hot tub so we had to keep our blind shut majority of the trip

10

William

27 Apr 2024

·

Stayed 1 night

No microwave and refrigerator was not working

8

Charlie Michael

4 Apr 2025

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Stayed 1 night

The only thing I was frustrated with was that we ordered a mountain/city view room, and we were greeted with the top of the roof and air conditioning units that pretty much blocked everything. Also we were right next to the elevator, which I know is unfortunately unavoidable in some cases and people were going up and down that thing all night long. I didn't get much sleep. The beds were comfy, and the room was very nice. The shower head was cheap, but worked fine. It was an overall positive experience.

4

Andrew

2 May 2025

·

Stayed 1 night

Rooms are nice but the beds are awful. I get this ismt the hotels fault but a group of girls were running around slamming their door and giggling all night.

8

Christopher

26 Aug 2025

·

Stayed 3 nights

The hotel staff were exceptional! The main issue was noise throughout the day and night from all the young kids you could easily hear through the walls. The bed was also not terribly comfy. However the room and hotel were very clean and friendly staff.

4

Karl

28 Jul 2025

·

Stayed 2 nights

The hotel staff were very helpful with everything. However, our biggest complaint would be the A/C. When we arrived at the room, the temperature of the room was 78°. The temperature of the room was set to 77° with the outside temp being 95°. Not very welcoming. We quickly changed the set temp to 68. We left and returned a few hours later and the temp of the room had only gone down to 75° even though the room temperature was set to 68°. I notified the hotel staff and they instructed us to shut the A/C off and let’s sit for 5 min and then turn back on. It seemed to work temporarily. We were able to finally get the temperature down to 72° at the lowest by morning despite the temp being set to 68. The hot water temperature was also not so hot. I guess this is the counteract the hot temp in the room so you can cool yourself down. Our 2nd night we arrived back to our room in the evening and again 77° in the room. We shut the air conditioning off as instructed and turned it back on. It took several hours to get it down to 73°. By morning time it was down to 72, despite being said to 68°. I had to get up multiple times in the evening to shut the air conditioning off and restart. And again the hot water was not so hot. The hotel is also located along a major interstate and major highway. One would think that a hotel near a busy street would have good soundproofing. Not so, you could hear just about every vehicle passing by the hotel as well as all of your neighbors coming and going.

10

Lance

24 Aug 2025

·

Stayed 1 night

Beds are a little hard, but overall great place to stay.

10

Skyler

2 Jan 2026

·

Stayed 1 night

We typically stay at a different hotel in the area every time we go through but after a suggestion from a family member, we’ve been converted! Hotel staff was so great and accommodating, the rooms are so spacious, checking in and out was a breeze and my kids loved breakfast! This will be a new regular stop for us in the future.

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Service

Staff are widely praised as friendly, welcoming and helpful. A minority of guests experienced slow responses, room readiness or assignment problems, and inconsistent handling of noise or billing issues.

Related guest reviews

10

Sara

10 Jun 2025

·

Stayed 3 nights

I stay at the Hyatt every time I visit my family in Utah. The staff are absolutely lovely without exception. The bar has a decent selection and it’s a welcome respite after 12 hours of family time. See you guys next time I’m in town!

8

Peter

20 Jun 2025

·

Stayed 1 night

Very nice property in a great location. The woman who checked us in was professional and welcoming and the process went quickly. For the not-so-good news. At 10:15 pm, the guests in the room above us (we were on the first floor) were doing something that involved a lot of heavy impacts on the floor, which caused a lot of loud booms in our room (like a large child jumping off the furniture onto the floor), We tolerated it for quite a while, but finally called the front desk and told the man who answered that it had been going on for a while, it was getting late and we found it disturbing. He promised to go "walk the floor" and look for the source (even though we clearly identified it as the room above ours). Forty minutes later, it was approaching 11 pm and the noise had not abated. I called the desk and again requested the staff to request that the guests in that room respect the other people in the hotel and settle down. He promised to go up "right away" and ask them to stop. They finally did - by no means right away - but I wish the staff had been a good bit more assertive from the start. This was the only issue in an otherwise comfortable and enjoyable stay - hardly the hotel's fault, but it could have been handled in a much more timely manner.

10

Forrest

6 Jun 2025

·

Stayed 1 night

Good breakfast. Kind staff. Shuttle around the area. Walking distance to shops and restaurants

10

Virginia

3 Sept 2024

·

Stayed 1 night

This was a great stay Esther at the front desk was very welcoming. Rooms were very nice and comfortable. There was shopping and restaurant nearby.

2

Alex

27 May 2024

·

Stayed 1 night

Check in joke. Room wasn’t ready at 330. They said we get call never happened. Finally we’re in our room by 6. Bedding sucked. Location was great.

2

Anthony

23 Jun 2025

·

Stayed 3 nights

We’ve been loyal guests of Hyatt Place Traverse Mountain for years, but unfortunately, this recent stay made it clear we won’t be returning. The property has seen a noticeable decline in both service and overall quality. We booked a 3-night stay with a fully trained service animal. I proactively offered to provide documentation at check-in, but was told it wasn’t necessary. Despite this, we were charged a “pet cleaning fee” after checkout—something that not only violates ADA guidelines but was entirely unwarranted. Our service dog was quiet, clean, and caused no disruption or damage. The noise throughout the hotel was relentless. Guests were loud at all hours—kids running through the halls, stomping, doors constantly slamming, and shouting around the hotel and pool late into the night and early mornings. Even with earplugs, we were woken up repeatedly. When we raised the issue with staff, we were told there was nothing they could do. Max of 4 hours of sleep per night. Water pressure in the shower was very poor and the water never got better than a warm temp. Housekeeping skipped our room entirely on 2nd day when we were gone by 9:30am with the “Do Not Disturb” removed from door. When we returned at 10pm the room didn't get touched. This hotel used to offer reliability and comfort. Sadly, it now feels neglected, noisy, and poorly managed. At $200+ per night, there are far better options in the area. This was one of the most disappointing hotel stays we’ve ever experienced.

8

Kasey

5 Oct 2025

·

Stayed 1 night

Excellent staff, always friendly and checking on if they can help.

10

Anthony

2 Oct 2025

·

Stayed 2 nights

Staff were very friendly and helpful

4

Brian

24 Aug 2024

·

Stayed 1 night

Really bad experience with Marcus, the weekend manager....TERRIBLE customer service. Bad enough that we cannot recommend staying here. Too bad, Hyatt Places are usually a sure fire great stay...but this experience with our rooms being changed on us twice in the same day and then getting to the property to find out they had been changed again despite Marcus's assurances...not good. Furthermore, they did not return our calls ti duscuss after they stay. Brut poorly managed property...and no we won't be back so they can try and make it up to us next time.

6

Nicholas

24 Feb 2025

·

Stayed 3 nights

Front desk was empty for 15 plus minutes while we tried to checkout at 9:30 am. Hotel staff never responded to our messages on the app or answered the phone when we called. Breakfast stops at 9 am midweek is a bit early for families. Room cleanliness was ehh. Hotel lobby looks nice but rooms are run down. Location is great BUT there are also several other hotels nearby. Worst part was the the air circulation poor and affected our health. We’ve stayed here once before but will probably pick a different hotel in the future

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AI-generated summary based on recent guest reviews

Location

Very convenient for outlets, restaurants and highway access, with some walkable options and mountain views. Multiple reviews warn that rooms facing the main road can be noisy.

Related guest reviews

10

David W

2 May 2025

·

Stayed 3 nights

Very clean and safe property with a friendly staff. The hotel is in a very convenient location if you’re visiting Lehi, Draper, Provo and Saratoga Springs.

10

Matthew

1 Jul 2023

·

Stayed 2 nights

Great location. Clean and spacious.

10

Kenneth

24 Jun 2025

·

Stayed 1 night

2nd time staying at this property. Location is outstanding with plenty of restaurants and shopping nearby. Room was very clean, quiet and comfortable.

10

Sherese

18 Aug 2025

·

Stayed 2 nights

Excellent location for shopping and dining. Large clean rooms, quiet, easy to access. Best breakfast I’ve ever seen. Staff was welcoming, check-in was smooth and quick, great parking. A+ experience.

10

Todd

3 Apr 2024

·

Stayed 1 night

Clean and great location. Close to many restaurants and shopping. Easy access to the freeway.

6

Kim

8 Aug 2023

·

Stayed 1 night

The property itself was great. The problem was our room was looking out onto the busy road and we heard the cars all night.

10

Teasha

1 Jul 2025

·

Stayed 1 night

Great location with restaurants in walkable distance (bazillion grill and the brewery next door were great!) Will stay again!

8

Michael

11 Nov 2025

·

Stayed 1 night

Great location.

10

Kristen

15 Mar 2025

·

Stayed 1 night

Area was loud with traffic otherwise everything was great.

10

Cheri and Daniel

15 Sept 2024

·

Stayed 3 nights

This is the perfect location for all Lehi has to offer.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is widely liked for quality and variety. Bar and dinner options receive mixed feedback, and a few guests found items running low near closing.

Related guest reviews

8

Thomas

28 Jul 2025

·

Stayed 2 nights

Food was ok

8

Janice

6 Sept 2025

·

Stayed 1 night

Breakfast was supposed to be good, got up went down at 9 there was nothing left , all pans were empty and other guests left as well.. I went to another place to eat, not happy, when you tell someone the breakfast is good when they check in, you may want to do better, at least have some food, I waited for ten minutes and they never came to check on the others do we all left,.

10

TingTing

13 Jul 2025

·

Stayed 1 night

Overall a good place. Clean and convenient. Very good breakfast. Will stay again next time.

10

Sherese

18 Aug 2025

·

Stayed 2 nights

Excellent location for shopping and dining. Large clean rooms, quiet, easy to access. Best breakfast I’ve ever seen. Staff was welcoming, check-in was smooth and quick, great parking. A+ experience.

10

Julia

2 Sept 2025

·

Stayed 1 night

Always great service, breakfast and clean.

10

Joann

23 Sept 2024

·

Stayed 3 nights

Great location and amenities. Breakfast had plenty of variety, but could improve with hotness or provide microwave to reheat. Helpful staff.

10

Clint

8 Oct 2025

·

Stayed 1 night

The breakfast was especially good and staff are very welcoming. This is a hotel I would return to.

10

Amanda

24 Aug 2025

·

Stayed 2 nights

Pros: Great service. Clean rooms. Lots of shopping and dining nearby. Great breakfast. Amazing wings. Cons: Walls are never soundproof when doors like this kinda slam shut. But better than many other hotels. No microwave unless you request it. No stove.

10

Jessica

13 May 2025

·

Stayed 3 nights

Overall it was a lovely hotel and the front desk girl was very sweet. Check in was 3pm and our room wasn't ready until 4pm. Which became a little inconvenient since we had somewhere to be. The front desk girl let us use the gym while we waited which was nice. On our last night we ordered food from their bar a hamburger, pizza, and parmesan fries. The food was absolutely disgusting. It was huge waste of money. We couldn't even eat it. It also took them 40 mins to make it. It is nice to be close to a lot of shops and food places. The free breakfast was good.

10

Erica

12 Jul 2025

·

Stayed 1 night

This property was so nice and the room was amazing! We loved how spacious it was. Breakfast was so yummy and the Starbucks was great. Staff was so friendly and helpful. The only thing (but wasn’t a huge deal) was the jets for the hot tub did not work but that was nothing bothersome at all.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$140
February	US$134
March	US$146
April	US$153
May	US$173
June	US$176
July	US$171
August	US$152
September	US$195
October	US$166
November	US$149
December	US$131

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $297	18 $196	19 $158
20 $125	21 $150	22 $180	23 $261	24 $375	25 $272	26 $235
27 $170	28 $162	29 $180	30

Su	Mo	Tu	We	Th	Fr	Sa
				1 $185	2 $216	3 $176
4 $103	5 $119	6 $217	7 $167	8	9 $311	10 $314
11 $107	12 $120	13	14 $160	15 $179	16 $189	17 $146
18 $103	19 $119	20 $160	21 $159	22 $122	23 $123	24 $125
25 $103	26 $119	27 $166	28 $161	29 $130	30 $120	31 $126

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Monthly average prices

About this property

Location

Room options

Room Two Queen High Floor

Room One King Bed

Suite One King Bed

Room Two Queen Bed

Adapted Queen with Tub Two Queen Bed

Room One King Bed High Floor

Guest reviews

Superb

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hyatt Place Salt Lake City/Lehi

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Prices for upcoming dates