Name: SpringHill Suites by Marriott Houston Westchase
Address: 5851 Rogerdale Road, Alief, Houston, Texas, United States of America, Houston, Texas, US
Price range: $85–$113 per night
Rating: 8.7

What guests think

Across recent reviews, SpringHill Suites by Marriott Houston Westchase earns praise for clean, spacious rooms, friendly service, and a convenient, safe location near major roads and dining, while feedback on the included breakfast ranges from very good to disappointing.

Parking is easy and feels secure, but the pool is unheated, the former hot tub has been removed, and occasional facility issues like a closed gym or out-of-order machines are reported. Responsiveness can vary, and a few guests reported housekeeping lapses or belongings removed during stays. Expect a convenient, comfortable stay with occasional rough edges.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is easy and feels safe. The pool is unheated (with occasional strong chlorine), the hot tub has been removed, and there are occasional issues like a closed gym, a broken ice machine, or only one elevator working.

Related guest reviews

6

John

Apr 25, 2023

·

Stayed 2 nights

Nothing unique. Sunday morning loud mowers and blowers going along side hotel. Construction project in front of gym. gym closed. Project work during breakfast time made it impossible to eat there. Took breakfast to room.

8

Stephanie

Oct 12, 2024

·

Stayed 1 night

The good; Great room for work. There was a couch & a desk. The room was clean and pretty comfortable. Breakfast was good and had a decent selection of hot & cold items. The sort of negatives: Front desk was not unfriendly but not overly friendly either. She didn’t help me get my Bonvoy points added or explain if I could. Just sort of ignored the topic and didn’t give any parking tips at all. Super horrible smell in the elevator when we first got there but it was gone when we left for dinner. The ice machine on my floor wasn’t working the first day or the next morning, so I think it was broken. Hard bed. Comfy pillows.

6

Daisy

Nov 12, 2025

·

Stayed 3 nights

Breakfast was not very appetizing. The eggs tasted powdery. Like they weren’t real eggs. They only had turkey sausage. It wasn’t the best breakfast. We only tried it once. The room was clean. The bed was comfortable. We did have an accident happen. My daughter flushed the toilet and it overflowed. We had toilet water all over the bathroom floor. We did call the front desk to let them know and when we came back later that day it was cleaned up. The pool is not heated and I wish I knew that before booking. It was cold and they over did it with the chlorine. My eyes were burning and the fumes were very strong. It was a little disappointing since that was the only reason why I booked at this hotel for my kids to enjoy the pool. It did feel safe. We had no issues with safety. It’s very close to China town so that was nice.

10

Vicky

Jul 31, 2024

·

Stayed 2 nights

Great little hotel. Very friendly, welcoming staff. Nothing was any trouble. Easy self parking. Close to road connections. Large room. Included breakfast

6

Chantal

Jan 3, 2025

·

Stayed 3 nights

The first room I went to, the shower floor was nasty and the tv didn’t work. The staff was very accommodating, they switched rooms after maintenance couldn’t fix the tv, then the fridge didn’t close. Maintenance ended up switching out the fridge as well. Both rooms have the same old musty smell, I had to but my own fresheners to block the odor. My room was right by the elevator so I heard it ding all day and night. Only 1 elevator worked the entire time & the walls are thin I heard kids screaming and running in the halls day and night.

8

Darrel

Oct 18, 2025

·

Stayed 3 nights

Easy parking, friendly staff, clean area

10

Sean

Jan 26, 2024

·

Stayed 2 nights

It is clean.and safe to park.

4

Rose

Jun 25, 2025

·

Stayed 2 nights

Coffee pot broke early in morning (5am). Informed front desk on the way to hospital. Got back to room at 3pm and still wasn’t fixed nor had the room been refreshed. Pool was not heated . For a Marriott the standard has really gone down hill.

4

Jennifer

May 15, 2024

·

Stayed 2 nights

I chose this property specifically for the indoor hot tub and included breakfast. Upon arriving I was informed the hot tub was permanently filled in OVER 2 YEARS AGO- meaning the hotel has been dishonest with booking agencies (like expedia) about it's amentities- I think there was even a picture of the hot tub if I remember. The continental breakfast had the WORST powdered eggs I think I've EVER had and besides those and old boiled eggs your other options are only carbs. The maid took our bar soap on day 1 and didn't give us any more until day 4 but left us dirty surgical gloves on our bedroom floor in exchange. Besides a comfortable bed and a very nice front desk staff this hotel is NOT worth the money!!!

10

Minh Tho

Oct 7, 2025

·

Stayed 1 night

Hotel clean, near freeway, near a lot of restaurants Hotel parking safety

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found the hotel and rooms clean. However, recurring complaints note stained or smelly sofas or carpets, occasional bathroom grime, and lingering odors in some hallways or elevators.

Related guest reviews

10

Annie

Jan 17, 2024

·

Stayed 1 night

The staffs are very friendly and willing to help. They always offer the best assistance. However, the cleanliness of the rooms are needed to improve asap. The sofa should be replaced. The first room I check in. The sofa bed mattress is stinky and smelt. It is horrible. When I step in the room, it is smelt. I am wondering if someone was smoking before. However, I booked non smoking room. The staff switch me to the other room immediately.

4

Brittany

Jun 19, 2023

·

Stayed 2 nights

There was hair on the bathroom wall. The bathroom door was broken it almost fell on top of me.

10

Elizabeth

Jul 9, 2025

·

Stayed 2 nights

Everyone was very kind and hotel was very clean

4

Stephanie

Feb 23, 2023

·

Stayed 2 nights

This hotel did not meet my expectations even though it had a great customer rating. We were greeted by a staff member that had no facial expression and looked like we got in her way at check in. Later when requesting towels since our room did not have enough we got the same response. The guest bathroom downstairs in the main area was extremely dirty and smelled horrible. The elevators and hallways also smelled horrible. Our room had a pull out couch which we needed. When we pulled it out, the mattress was stained and dirty. We stayed two nights. I will say that the staff the second night and morning of check out was much friendlier and the smell was gone by the last morning. According to my family the best part of the stay was breakfast each morning. I would not book this hotel again.

6

Chantal

Jan 3, 2025

·

Stayed 3 nights

The first room I went to, the shower floor was nasty and the tv didn’t work. The staff was very accommodating, they switched rooms after maintenance couldn’t fix the tv, then the fridge didn’t close. Maintenance ended up switching out the fridge as well. Both rooms have the same old musty smell, I had to but my own fresheners to block the odor. My room was right by the elevator so I heard it ding all day and night. Only 1 elevator worked the entire time & the walls are thin I heard kids screaming and running in the halls day and night.

8

Kristina

Nov 13, 2025

·

Stayed 3 nights

Room was clean, bright, and spacious

6

Priyesh

Jul 7, 2025

·

Stayed 1 night

Sofa bed had blood stains. Queen beds were old. Breakfast was good though.

8

Oluwatoyin

Feb 26, 2025

·

Stayed 2 nights

The carpets in the room are dirty and smelling. It should be replaced.

10

Caitlynn

May 26, 2025

·

Stayed 2 nights

Friendly and helpful staff. Clean and good room size.

10

Phuong

Nov 29, 2025

·

Stayed 2 nights

Staff was very helpful and the rooms were very clean

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Rooms

Rooms are spacious and comfortable, with several noting quiet stays and good AC. Some report maintenance and noise problems such as TV or fridge failures, weak or hot water, thin walls, elevator or roof noise, and limited bathroom privacy from barn doors.

Related guest reviews

10

Manuel

Aug 5, 2025

·

Stayed 1 night

Comfy beds and cold AC. No pancakes or sausage for breakfast (bummer).

6

Chantal

Jan 3, 2025

·

Stayed 3 nights

The first room I went to, the shower floor was nasty and the tv didn’t work. The staff was very accommodating, they switched rooms after maintenance couldn’t fix the tv, then the fridge didn’t close. Maintenance ended up switching out the fridge as well. Both rooms have the same old musty smell, I had to but my own fresheners to block the odor. My room was right by the elevator so I heard it ding all day and night. Only 1 elevator worked the entire time & the walls are thin I heard kids screaming and running in the halls day and night.

8

Kristina

Nov 13, 2025

·

Stayed 3 nights

Room was clean, bright, and spacious

6

Priyesh

Jul 7, 2025

·

Stayed 1 night

Sofa bed had blood stains. Queen beds were old. Breakfast was good though.

10

Alma

Mar 23, 2025

·

Stayed 1 night

Quiet place to relax.

4

Martin

Jun 17, 2024

·

Stayed 1 night

I visit Houston a couple of times a month and usually stay at the Doubletree across the road. However, this time the Doubletree was fully booked, so I decided to try this hotel. Unfortunately, this hotel has been poorly maintained. The room I stayed in had poor air conditioning, and the shower was held together by caulking. There is also never any hot water for a shower; the best you get is lukewarm. The rooms are large, but I would much rather have a clean, properly functioning room.

4

Paul

May 29, 2023

·

Stayed 2 nights

The noisy A/C unit on the roof made it hard to sleep.

8

Shane

May 17, 2025

·

Stayed 1 night

Nice clean hotel. Free breakfast. Staff nice but took a while to emerge and check us in. Large rooms. Not a fan of barn door for bathroom privacy.

6

Shanlita

Mar 23, 2025

·

Stayed 2 nights

The hot water in the sink wouldn’t get hot

10

DUC

Jul 6, 2025

·

Stayed 2 nights

Spacious and convenience!!!

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Service

Staff are often described as helpful and welcoming. Responsiveness can vary, with occasional slow or unhelpful interactions and a few reports of belongings removed or issues fixed late.

Related guest reviews

8

Stephanie

Oct 12, 2024

·

Stayed 1 night

The good; Great room for work. There was a couch & a desk. The room was clean and pretty comfortable. Breakfast was good and had a decent selection of hot & cold items. The sort of negatives: Front desk was not unfriendly but not overly friendly either. She didn’t help me get my Bonvoy points added or explain if I could. Just sort of ignored the topic and didn’t give any parking tips at all. Super horrible smell in the elevator when we first got there but it was gone when we left for dinner. The ice machine on my floor wasn’t working the first day or the next morning, so I think it was broken. Hard bed. Comfy pillows.

2

Hiep

May 8, 2023

·

Stayed 1 night

i originally booked for a one night stay on a Friday night but then rebooked online for Sat night as well. When i checked in at the fron desk on Friday evening, i had already paid for my Friday night stay online and they told me i would need to come back Sat morning to check in for the Sat night stay, which i did the following morning. When i returned to me room Sat evening at 7 PM, all be belongings were gone and the room had been cleaned. I called the front desk and asked them why my stuff was gone. She checked with house cleaning and she told me there was nothing left in lost and found for my room and not one had seen my stuff. I asked to talk to the manager and she said the manager was not there and i would need to talk to her in the morning. When i talked to the manager the next morning, she said she wasn't there over the weekend so had no idea what was going on. She checked with house cleaning and she said the only thing that was returned from my room was my phone charger. I know what i left in my room and everything was missing except the phone charger, so whoever made my room only returned my phone charger for some reason

10

Theresa

Mar 10, 2023

·

The employees were very nice. They made my stay welcoming. Will definitely be back.

10

Jennifer

Nov 4, 2025

·

Stayed 1 night

Everything was great, staff was very friendly and helpful.

10

thanh

Jul 23, 2024

·

Stayed 1 night

Great staff with great service.

6

Sang

Jan 16, 2025

·

Stayed 1 night

I talk to Ellena the day before for request first floor room. She said already assigned me for first floor but according to person who checked me in, she assined me 3rd floor. She was lying to me. Very upset.

8

Shane

May 17, 2025

·

Stayed 1 night

Nice clean hotel. Free breakfast. Staff nice but took a while to emerge and check us in. Large rooms. Not a fan of barn door for bathroom privacy.

10

Caitlynn

May 26, 2025

·

Stayed 2 nights

Friendly and helpful staff. Clean and good room size.

10

Rodolfo

May 25, 2025

·

Stayed 1 night

hotel are clean and front desk ate very helpfull especially Villa..Surely we wl recommend to the family and friend..

6

Thuy

Jun 14, 2023

·

Stayed 3 nights

Everything was good except the staff cleaned and threw my stuff away before we even checked out. They gave us a scare and we had to chase after them to get our stuff back.

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Location

Convenient Westchase location near freeways, the Beltway, restaurants, and Chinatown; several guests felt safe. Easy to get around Houston.

Related guest reviews

8

Karen

Apr 30, 2023

·

Stayed 2 nights

Clean, easy to access freeway

10

Jamie

Apr 7, 2025

·

Stayed 1 night

Close to my sons graduation

6

Daisy

Nov 12, 2025

·

Stayed 3 nights

Breakfast was not very appetizing. The eggs tasted powdery. Like they weren’t real eggs. They only had turkey sausage. It wasn’t the best breakfast. We only tried it once. The room was clean. The bed was comfortable. We did have an accident happen. My daughter flushed the toilet and it overflowed. We had toilet water all over the bathroom floor. We did call the front desk to let them know and when we came back later that day it was cleaned up. The pool is not heated and I wish I knew that before booking. It was cold and they over did it with the chlorine. My eyes were burning and the fumes were very strong. It was a little disappointing since that was the only reason why I booked at this hotel for my kids to enjoy the pool. It did feel safe. We had no issues with safety. It’s very close to China town so that was nice.

10

Vicky

Jul 31, 2024

·

Stayed 2 nights

Great little hotel. Very friendly, welcoming staff. Nothing was any trouble. Easy self parking. Close to road connections. Large room. Included breakfast

10

Afee

Mar 31, 2024

·

Stayed 2 nights

Close to chinatown

10

Sean

Jan 26, 2024

·

Stayed 2 nights

It is clean.and safe to park.

10

Alexandria

Dec 21, 2022

·

Stayed 1 night

I love it here the only place I will stay on the southwest side of Houston!

10

Minh Tho

Oct 7, 2025

·

Stayed 1 night

Hotel clean, near freeway, near a lot of restaurants Hotel parking safety

10

Teshai

Apr 29, 2025

·

Stayed 1 night

Always a great stay! Staff is helpful and friendly. It’s quiet and very convenient to all areas of Houston

10

Evan

Oct 1, 2023

·

Stayed 7 nights

Very nice place to stay. Decent breakfast, clean, comfortable, nice staff, close to the Beltway.

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Dining

Breakfast feedback is mixed: many enjoyed it and found decent options. Others mentioned powdered or cold eggs, limited variety, and items like waffles or sausages unavailable at times.

Related guest reviews

10

Shirley

Oct 26, 2024

·

Stayed 4 nights

Breakfast option good enough and always hoy and fresh.

4

Chamarian

May 11, 2024

·

Stayed 1 night

My overnight stay at this Marriott location for a business and family visit was very disappointing. 1. The sofa pull out bed had stains on it so my niece has to sleep on top of the sofa overnight instead. 2. My sister is in a wheelchair and was unable plug her c-pap machine next to her bed because none of the outlets were working. Instead, we had to use an extension to plug it in a socket under the table. 3. The breakfast was lackluster. The eggs were covered cold, my significant other almost bit into a rotten/spoil banana and although the waffle machine was out, we were informed that the waffle batter door was broken and that it was not available for use. I had high hopes of my visit at the Marriott based on my past experiences but this visit and location really let me down.

10

Vanessa

Mar 10, 2025

·

Stayed 1 night

Nice staff good breakfast

6

Daisy

Nov 12, 2025

·

Stayed 3 nights

Breakfast was not very appetizing. The eggs tasted powdery. Like they weren’t real eggs. They only had turkey sausage. It wasn’t the best breakfast. We only tried it once. The room was clean. The bed was comfortable. We did have an accident happen. My daughter flushed the toilet and it overflowed. We had toilet water all over the bathroom floor. We did call the front desk to let them know and when we came back later that day it was cleaned up. The pool is not heated and I wish I knew that before booking. It was cold and they over did it with the chlorine. My eyes were burning and the fumes were very strong. It was a little disappointing since that was the only reason why I booked at this hotel for my kids to enjoy the pool. It did feel safe. We had no issues with safety. It’s very close to China town so that was nice.

10

Manuel

Aug 5, 2025

·

Stayed 1 night

Comfy beds and cold AC. No pancakes or sausage for breakfast (bummer).

10

Lionel

Apr 20, 2025

·

Stayed 1 night

This hotel was very clean and breakfast was nice also.

4

Jennifer

May 15, 2024

·

Stayed 2 nights

I chose this property specifically for the indoor hot tub and included breakfast. Upon arriving I was informed the hot tub was permanently filled in OVER 2 YEARS AGO- meaning the hotel has been dishonest with booking agencies (like expedia) about it's amentities- I think there was even a picture of the hot tub if I remember. The continental breakfast had the WORST powdered eggs I think I've EVER had and besides those and old boiled eggs your other options are only carbs. The maid took our bar soap on day 1 and didn't give us any more until day 4 but left us dirty surgical gloves on our bedroom floor in exchange. Besides a comfortable bed and a very nice front desk staff this hotel is NOT worth the money!!!

8

Lakeisha

Apr 4, 2024

·

Stayed 2 nights

Everyone at property was helpful & attentive to requests , breakfast was good, everything was working

10

Evan

Oct 1, 2023

·

Stayed 7 nights

Very nice place to stay. Decent breakfast, clean, comfortable, nice staff, close to the Beltway.

8

DUC

Jun 27, 2025

·

Stayed 2 nights

It's clean and great breakfast!!!

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AI-generated summary based on recent guest reviews

Month	Average price
January	$97
February	$109
March	$120
April	$114
May	$128
June	$161
July	$118
August	$105
September	$108
October	$113
November	$111
December	$101

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $113	16 $95	17 $93	18 $93	19 $95
20 $86	21 $100	22 $101	23 $104	24 $93	25 $93	26 $96
27 $90	28 $102	29 $103	30 $101

Su	Mo	Tu	We	Th	Fr	Sa
				1 $94	2 $96	3 $99
4 $93	5 $103	6 $101	7 $101	8 $89	9 $101	10 $106
11 $85	12 $103	13 $101	14 $101	15 $93	16 $101	17 $99
18 $88	19 $101	20 $102	21 $101	22 $93	23 $93	24 $97
25 $94	26 $97	27 $102	28 $103	29 $94	30 $93	31 $97

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed with Sofa Bed

Studio

Suite, Multiple Beds

Suite, 1 King Bed with Sofa Bed, Hearing Accessible (Accessible Bathtub)

Suite, 1 King Bed with Sofa Bed, Roll-In Shower

Studio (Hearing Accessible)

Studio (Mobility Hearing Accessible, Tub)

Studio, Multiple Beds (Mobility Hearing Access, Roll-In Shower)

Suite, 1 King Bed with Sofa Bed, Hearing Accessible

Studio, Multiple Beds

Suite, Multiple Beds, Hearing Accessible

Suite, Multiple Beds, Roll-In Shower

Studio, 1 King Bed with Sofa Bed

Suite, Multiple Beds, Hearing Accessible (Roll-In Shower)

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about SpringHill Suites by Marriott Houston Westchase

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Prices for upcoming dates