Hotel Fiorentina

O banheiro/ box é minúsculo a água escorre por todo o espaço, não tinha box , sem tapetes para conter a água .tv sem controle remoto. Área sem transporte público, muito longe do centro histórico. Não tem elevador nem ajudante com as malas. As paredes do quarto permitem repercussão do som para outros quartos. Inadequado. Sem manutenção adequada e funcionários sem treinamento para atender turistas. Não corresponde a descrição constante no site da hotéis. Com

This property is NOT what it seems on the site. It’s bait and switch at its finest. They sell you what’s in the photos but give you something different. They have basic and superior rooms. The site makes it seem like the only difference is the size of the room; but that is not true. My room looked like it was from the 80’s. Broken and stained furniture, missing tiles in the bathroom, tissue stuffed into cracks in the walls of the shower, hair everywhere, no elevator in the building, you name it. The site says breakfast is included (in the room). They have photos on the site with tables of breakfast but beware: they stopped this during COVID in 2020. The check in sheet says “NO food is allowed in the rooms” & they give you two muffins per stay. The neighborhood did not seem “dangerous” to me, but I’m from Oakland… however when I asked a tourist what bus to take to get to my hotel, her reply was “why do you stay there? No tourist go to that area cause it’s not safe. I never even go there and I’m from Naples…” There were police moving through the streets the three days I was there but I thought it was normal. I mentioned my concerns to the front desk clerk & her only reply was “you should have booked a [better] superior room.” I would have done this if I saw the photos of the basic room online but there arent any. Also the view you get is of a nice brick wall and older ladies hanging laundry on the patio. I ended up canceling the remaining days & I’m fighting for a refund

The person at the desk was great, very helpful and super nice. It’s a great property, we had what looked like a newly renovated room. Great for airport which is very very close, if you’re visiting Naples, it’s around 45 min drive to main area. There’s a pizza restaurant near, but not too many options near by. Staff is willing to text with suggestions etc. Overall I would say great experience…no elevator, but the best air conditioner in Italy!

Great little hotel in Naples. Staff super friendly and helpful, check in great, room was lovely, secured off street parking. Neighborhood seemed a little rough but may be typical of the city?

The hotel was clean except that its far from the city centre and only R5 bus runs through it. Anything you need like more toilet papers or shampoo you can ask. They dont have ice machine but they gave us ice packets they made themselves.

This place was great for a solo one night stay. I had an efficiency room for 1 which suited my needs. Also secure parking was very helpful. The front desk is friendly and the hotel is near shops and restaurants.

The room was clean and quiet and the staff was friendly and helpful.

This property is NOT what it seems on the site. It’s bait and switch at its finest. They sell you what’s in the photos but give you something different. They have basic and superior rooms. The site makes it seem like the only difference is the size of the room; but that is not true. My room looked like it was from the 80’s. Broken and stained furniture, missing tiles in the bathroom, tissue stuffed into cracks in the walls of the shower, hair everywhere, no elevator in the building, you name it. The site says breakfast is included (in the room). They have photos on the site with tables of breakfast but beware: they stopped this during COVID in 2020. The check in sheet says “NO food is allowed in the rooms” & they give you two muffins per stay. The neighborhood did not seem “dangerous” to me, but I’m from Oakland… however when I asked a tourist what bus to take to get to my hotel, her reply was “why do you stay there? No tourist go to that area cause it’s not safe. I never even go there and I’m from Naples…” There were police moving through the streets the three days I was there but I thought it was normal. I mentioned my concerns to the front desk clerk & her only reply was “you should have booked a [better] superior room.” I would have done this if I saw the photos of the basic room online but there arent any. Also the view you get is of a nice brick wall and older ladies hanging laundry on the patio. I ended up canceling the remaining days & I’m fighting for a refund

It was quiet, clean and as shown in photos. I would stay again.

Increíble nuestra estancia en el Hotel Fiorentina, mi hija y yo quedamos encantadas con todas las atenciones del personal, el servicio, limpieza y comodidad en las habitaciones. Facilidad y empatía del personal y su manager para resolver temas que se nos presentaron de último momento, en fin si pudiera darles mejor calificación sin duda lo haría. A 30 min en transporte público de la Estación Central de Tren y Autobús.

Not a place you want to stay even for a night. I booked thinking it was closer to airport, but it costs like £20 plus for taxi. Not clean, area was noisy, rooms were like made of paper where we can hear others even breathing forget about the loud snoring & talking kept us awake.

The hotel was clean except that its far from the city centre and only R5 bus runs through it. Anything you need like more toilet papers or shampoo you can ask. They dont have ice machine but they gave us ice packets they made themselves.

It was quiet in the room and very clean.

The staff and the condition of the property was great. We were here because of an early flight out of NAP and the property is close. Found the property to be clean and more upscale than many small hotels in Naples. They arranged for our early car to the airport and it went smooth as silk despite people still out celebrating NYE at 3:30 AM! Great pizza place 2 doors down. We felt lucky to find this place.

Very clean, easy stay, perfect location for airport. Staff was helpful with our early morning flight. Bed could have used a few more pillows.

Se dovessi identificare questa struttura come ricettiva direi che siamo molto lontani da un tugurio. Doccia senza porte a binario, asciugacapelli inesistente, ci hanno lasciato uno a mano appeso, con rischio di contatto con acqua. Pavimento del bagnp post doccia, uguale ad un lago. Pareti fatiscenti con segni di zanzare uccise e presa corrente non funzionante. TV minuscola e pure non funzionante. Una notte da incubo. Expedia dovrebbe rivedere la presenza di questa struttura sul suo sito. Delusissimo da EXPEDIA!

The hotel itself is a little suspect.... room was freezing, water bowl from the toilet would not stop running and making a noise. Floor tiles broken, a tv half connected to the wall and would hit you in the head if you are taller than 5'6". That being said.... the staff for checking in was amazing, very helpful, supportive and genuinely nice. Not sure I would stay again.

The property was affordable and only 15 mins from the airport, which was perfect for using as an overnight stay. Angelo was very welcoming, helpful and easy to communicate with. However, it did not match the photos and was very run down. The blinds did not close and shower drain not sufficient for a shower longer than 1 minute before it started to flood the bathroom. Walls were all water stained and furniture stained/cracked. Needs a major revamp.

This property is NOT what it seems on the site. It’s bait and switch at its finest. They sell you what’s in the photos but give you something different. They have basic and superior rooms. The site makes it seem like the only difference is the size of the room; but that is not true. My room looked like it was from the 80’s. Broken and stained furniture, missing tiles in the bathroom, tissue stuffed into cracks in the walls of the shower, hair everywhere, no elevator in the building, you name it. The site says breakfast is included (in the room). They have photos on the site with tables of breakfast but beware: they stopped this during COVID in 2020. The check in sheet says “NO food is allowed in the rooms” & they give you two muffins per stay. The neighborhood did not seem “dangerous” to me, but I’m from Oakland… however when I asked a tourist what bus to take to get to my hotel, her reply was “why do you stay there? No tourist go to that area cause it’s not safe. I never even go there and I’m from Naples…” There were police moving through the streets the three days I was there but I thought it was normal. I mentioned my concerns to the front desk clerk & her only reply was “you should have booked a [better] superior room.” I would have done this if I saw the photos of the basic room online but there arent any. Also the view you get is of a nice brick wall and older ladies hanging laundry on the patio. I ended up canceling the remaining days & I’m fighting for a refund

Room was very run down

The person at the desk was great, very helpful and super nice. It’s a great property, we had what looked like a newly renovated room. Great for airport which is very very close, if you’re visiting Naples, it’s around 45 min drive to main area. There’s a pizza restaurant near, but not too many options near by. Staff is willing to text with suggestions etc. Overall I would say great experience…no elevator, but the best air conditioner in Italy!

The AC wasn’t good

Not a place you want to stay even for a night. I booked thinking it was closer to airport, but it costs like £20 plus for taxi. Not clean, area was noisy, rooms were like made of paper where we can hear others even breathing forget about the loud snoring & talking kept us awake.

Good hotel for a quick stay. Not top notch but had what was needed and you can’t complain about that. It was decently clean and the receptionist was nice. Two things that were iffy about the room was the fact that the shower flooded out of the bathroom and into the main room, thankfully it was all tiled floors. As well, the locks seem to all be the same, so somebody else (another guest) around check in time made a mistake and unlocked our room at a horrible time. Be careful about that. Naples on the other hand is not a great place to stay, at least not on a budget. If you’re expecting a nice stay, put in the money and find a location down by the waterfront. The area this hotel is in is disgusting, garbage everywhere, and the transportation is so unreliable. We unfortunately left in the early morning of a big football game and our taxi didn’t arrive (the receptionist was kind enough to book us one, but did warn that it may not arrive), so instead we had to walk an hour on foot to the airport after already walking an hour on foot to the hotel from the train station because the bus never showed up. If you’re down for the risks, this is a good place for a quick stay, but if you want to enjoy yourself maybe put in a bit more money for somewhere nicer. Also check the football schedule lol

Das Badezimmer ist so gross wie unser " katzenklo " Ansonsten annehmbar

Shower is very small and our whole bathroom floor was soaked each time we showered. Had a few colder days but apparently heat doesn’t get turned on til 615pm. Advertises laundry facilities but when we asked, we were given a laundromat approx 20 min walk away. On a good note, bus stop is right outside the door. There is a great pizzeria next door and a fantastic cafe just down the street.

This is classed as a budget hotel, but overall I’d give this 5 stars - the staff are by far the best I’ve met, Gaetano on reception was exceptional, helpful, approachable and knowledgeable. We were even given a what’s app number if we got into difficulty/lost etc ! Housekeeping was also very good. The hotel lobby & staircase remains authentic which is really pleasing. The hotel is situated outside city centre, but on a good regular bus route (R5). Area around hotel is diverse and local with some good restaurants & take out options.

Angelo was great and very helpful with transport and suggestions with restaurants nearby. It made our last day in Italy just what we wanted.

The manager on duty was very efficient, kind, and helpful. We are grateful for her gracious assistance during our stay.

Great little hotel in Naples. Staff super friendly and helpful, check in great, room was lovely, secured off street parking. Neighborhood seemed a little rough but may be typical of the city?

Property situated near Naples airport. Very convenient. Rooms situated in the renovated section are clean and well organized. Staff, Martina and Angelo were very helpful and nice.

Vey close to the airport, staff very helpful

The staff and the condition of the property was great. We were here because of an early flight out of NAP and the property is close. Found the property to be clean and more upscale than many small hotels in Naples. They arranged for our early car to the airport and it went smooth as silk despite people still out celebrating NYE at 3:30 AM! Great pizza place 2 doors down. We felt lucky to find this place.

The staff was great to work with and I appreciated all their help and services.

Angelo was very helpful and supportive. The staff were polite. They are trustworthy. There is a fantastic Pizza restuarant about 15 meters away. We had a safe in our room and we left our money and passports when we left the hotel. After contacting them, they retrieved the valuable and returned it to us which is great. I heard lots of negative things about thefts and condition in Naples but certainly they place is trustworthy. Please consider that this hotel is 2 stars and very reasonably priced , so do not compare to 5 star hotels. I will be more than happy to use this hotel if I go back to Naples.

Short stay overnight to catch 6 am flight from Naples airport. Very comfortable and clean. Special thanks to Martina who was very helpful answering our questions and arranging a taxi to the airport.

The property was affordable and only 15 mins from the airport, which was perfect for using as an overnight stay. Angelo was very welcoming, helpful and easy to communicate with. However, it did not match the photos and was very run down. The blinds did not close and shower drain not sufficient for a shower longer than 1 minute before it started to flood the bathroom. Walls were all water stained and furniture stained/cracked. Needs a major revamp.

Great little hotel in Naples. Staff super friendly and helpful, check in great, room was lovely, secured off street parking. Neighborhood seemed a little rough but may be typical of the city?

Increíble nuestra estancia en el Hotel Fiorentina, mi hija y yo quedamos encantadas con todas las atenciones del personal, el servicio, limpieza y comodidad en las habitaciones. Facilidad y empatía del personal y su manager para resolver temas que se nos presentaron de último momento, en fin si pudiera darles mejor calificación sin duda lo haría. A 30 min en transporte público de la Estación Central de Tren y Autobús.

Property situated near Naples airport. Very convenient. Rooms situated in the renovated section are clean and well organized. Staff, Martina and Angelo were very helpful and nice.

Room perfect for couple of nights bus stop right in front of hotel , R5 bus takes you to main train station bus 180 takes you to airport don’t waste your money on taxi , visit downtown Naples for best pizza and prices , about room shower was about too small if you are a plus size person besides that i recommend

Vey close to the airport, staff very helpful

Good hotel for a quick stay. Not top notch but had what was needed and you can’t complain about that. It was decently clean and the receptionist was nice. Two things that were iffy about the room was the fact that the shower flooded out of the bathroom and into the main room, thankfully it was all tiled floors. As well, the locks seem to all be the same, so somebody else (another guest) around check in time made a mistake and unlocked our room at a horrible time. Be careful about that. Naples on the other hand is not a great place to stay, at least not on a budget. If you’re expecting a nice stay, put in the money and find a location down by the waterfront. The area this hotel is in is disgusting, garbage everywhere, and the transportation is so unreliable. We unfortunately left in the early morning of a big football game and our taxi didn’t arrive (the receptionist was kind enough to book us one, but did warn that it may not arrive), so instead we had to walk an hour on foot to the airport after already walking an hour on foot to the hotel from the train station because the bus never showed up. If you’re down for the risks, this is a good place for a quick stay, but if you want to enjoy yourself maybe put in a bit more money for somewhere nicer. Also check the football schedule lol

The hotel was clean except that its far from the city centre and only R5 bus runs through it. Anything you need like more toilet papers or shampoo you can ask. They dont have ice machine but they gave us ice packets they made themselves.

Maybe if you get a 'superior' room in the better side of the hotel, you would be reasonably satisfied. But avoid the 'economy' rooms. The pictures on Expedia certainly make the hotel look much better than it is. The is one pizza restaurant a couple of door down the street, which is excellent, but that's it. The area around the hotel does not appear to be that safe, but the pizza place is full of families, so I guess it can't be that bad.

Very clean, easy stay, perfect location for airport. Staff was helpful with our early morning flight. Bed could have used a few more pillows.

This is classed as a budget hotel, but overall I’d give this 5 stars - the staff are by far the best I’ve met, Gaetano on reception was exceptional, helpful, approachable and knowledgeable. We were even given a what’s app number if we got into difficulty/lost etc ! Housekeeping was also very good. The hotel lobby & staircase remains authentic which is really pleasing. The hotel is situated outside city centre, but on a good regular bus route (R5). Area around hotel is diverse and local with some good restaurants & take out options.

Very nice property and restaurant next door

The person at the desk was great, very helpful and super nice. It’s a great property, we had what looked like a newly renovated room. Great for airport which is very very close, if you’re visiting Naples, it’s around 45 min drive to main area. There’s a pizza restaurant near, but not too many options near by. Staff is willing to text with suggestions etc. Overall I would say great experience…no elevator, but the best air conditioner in Italy!

Aunque por fuera no lo parece la habitación está muy bien, moderna, cómoda y limpia. La chica de recepción muy amable y habla español. No hay recepción 24 horas si llegas más tarde de las 20,30 te cobran un suplemento no fue mi caso pero así nos informaron está cerca del aeropuerto, tiene gasolineras cercanas un restaurante bueno justo pegado al hotel. Volvería sin duda

Transport links to and from the airport as well as the city center Very nice restaurant nearby which was recommended to us

Our friend Angelo at front desk was very helpful and polite. We would definitely recommend this hotel if you are staying in Naples. There are good nearby cafes and restaurants.

This place was great for a solo one night stay. I had an efficiency room for 1 which suited my needs. Also secure parking was very helpful. The front desk is friendly and the hotel is near shops and restaurants.

The staff and the condition of the property was great. We were here because of an early flight out of NAP and the property is close. Found the property to be clean and more upscale than many small hotels in Naples. They arranged for our early car to the airport and it went smooth as silk despite people still out celebrating NYE at 3:30 AM! Great pizza place 2 doors down. We felt lucky to find this place.

Shower is very small and our whole bathroom floor was soaked each time we showered. Had a few colder days but apparently heat doesn’t get turned on til 615pm. Advertises laundry facilities but when we asked, we were given a laundromat approx 20 min walk away. On a good note, bus stop is right outside the door. There is a great pizzeria next door and a fantastic cafe just down the street.

Angelo was very helpful and supportive. The staff were polite. They are trustworthy. There is a fantastic Pizza restuarant about 15 meters away. We had a safe in our room and we left our money and passports when we left the hotel. After contacting them, they retrieved the valuable and returned it to us which is great. I heard lots of negative things about thefts and condition in Naples but certainly they place is trustworthy. Please consider that this hotel is 2 stars and very reasonably priced , so do not compare to 5 star hotels. I will be more than happy to use this hotel if I go back to Naples.