Affordable Suites of America Portage

The room felt dirty. Cabinets didn’t have doors. The furniture was stained. The room smelled

The rooms smell terribly of pet urine.

Travelling for business. Left a note on booking we would be checking in around 1am. There was nobody staffed at the hotel. We had to find other accommodations

I arrived at 6 PM on a Sunday to find the Office dark and locked. Called the 219 phone number for the hotel. It was routed to a different area code and number. I left a voicemail, but that number is apparently not monitored by anyone. They also do not respond to messages sent to them via Expedia. Fortunately, there is another hotel next-door that had a room for me. Expedia is supposedly going to get me a refund, but they should remove this facility from their website. The clerk at the hotel next-door told me that this was not just an isolated incident. The facility is primarily an extended stay facility. That’s why the office is not stuffed all the time. But why would they accept reservations on a Sunday when their office is always closed on Sundays?

The staff is only there monday through friday from 8 til 5 we booked at 6:30