One Hotel
Property description
One Hotel Hanoi offers top-notch services and amenities, ensuring guests experience utmost comfort.Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Should you require tr...
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Guest reviews
8.4
Very good
Based on 740 verified reviews
Facilities
9
Cleanliness
8.8
Rooms
8.9
Service
9
Location
9
Dining
9
Who stays here?
8
Richard
Apr 13, 2023
·
Stayed 15 nights
It was ok, and a vast improvement over our last stay in Hanoi, as it was far from the touristy and scam-filled Old Quarter. Accommodations were nice, but covid still affected some ammenities, ie. no breakfast [closed], and we couldn't get extra pillows [had to buy our own]. Still, good value for the price, and in a better part of the city.
It was ok, and a vast improvement over our last stay in Hanoi, as it was far from the touristy and scam-filled Old Quarter. Accommodations were nice, but covid still affected some ammenities, ie. no breakfast [closed], and we couldn't get extra pillows [had to buy our own]. Still, good value for the price, and in a better part of the city.
2
Fayez
Jan 8, 2023
·
Stayed 3 nights
It was a terrible stay and I do not recommend anyone staying here. They are crooks and liars. We booked in November and our room wasn’t ready. There was a supposed mistake. Then the wanted to upgrade us and charge us for their mistake. I had to argue with them about it being their mistake we shouldn’t have to pay more. They put us in a lower priced room that we paid for and we left after the first night. Then they asked for more money claiming the room wasn’t paid for. They are crooks and liars. DO NOT STAY AT THIS HOTEL! Beside the above - poor location, and rooms smell of smoke - NO English speaking staff (all through google translate)
It was a terrible stay and I do not recommend anyone staying here. They are crooks and liars. We booked in November and our room wasn’t ready. There was a supposed mistake. Then the wanted to upgrade us and charge us for their mistake. I had to argue with them about it being their mistake we shouldn’t have to pay more. They put us in a lower priced room that we paid for and we left after the first night. Then they asked for more money claiming the room wasn’t paid for. They are crooks and liars. DO NOT STAY AT THIS HOTEL! Beside the above - poor location, and rooms smell of smoke - NO English speaking staff (all through google translate)
6
KAZUHIRO
Aug 26, 2024
·
Stayed 2 nights
良くも悪くもないホテルです 風呂場にGがいた事意外は。。。
良くも悪くもないホテルです 風呂場にGがいた事意外は。。。
C3/D6 New Cau Giay Residence, Tran Thai Tong Street, Dich Vong Ward, Cau Giay District, Hanoi, Vietnam, Dịch Vọng, Hanoi, Hanoi (and vicinity), Vietnam
Location
Located in Cau Giay neighborhood, One Hotel is connected to a rail/subway station. While the natural beauty of West Lake and Hoan Kiem Lake can be enjoyed by anyone, those looking for an activity can check out Train Street. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Indoor Games Gymnasium or My Dinh National Stadium.
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