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Candlewood Suites Plano East by IHG

Name: Candlewood Suites Plano East by IHG
Address: 2401 East George Bush Turnpike, Plano, Texas, United States of America, Plano, Texas, United States of America
Rating: 8.03

"Comfortable beds"

"Smooth check-in/check-out process"

"Well located"

"Clean rooms"

"Spacious rooms"

"Welcoming staff"

Amenities

Parking
Non-Smoking Rooms
Business Center
Dry Cleaning
Safe-Deposit Box
Luggage Storage

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Property description

Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a television in a common area.

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Guest reviews

8

Very good

Based on 475 verified reviews

Who stays here?

Business

49%

Couple

19%

Family

20%

Solo

10%

What guests think

AI-generated summary based on recent guest reviews

At Candlewood Suites Plano East by IHG, travelers highlight friendly staff, quiet stays, good value, and in-room kitchens suited to longer visits, while noting dated aspects and occasional maintenance issues such as HVAC noise and plumbing problems.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

2

Richard

13 Apr 2026

·

Stayed 1 night

Check-In was okay get to the room microwave didn't work they said it wouldn't be able to be fixed till Monday I got on stairs I called the front desk he told me to hold on 5 minutes she'll call me back I waited 20 minutes she didn't call back. She was extremely rude when I brought up microwave again and never offered to switch rooms the bathtub had mold in it it was very nasty looking would not recommend this place to my friends I would think the management needs to change approach on who they hire as far as hospitality goes. In the past they have been okay but nowadays I would not come back to this place ever again.

2

Meagan

24 Feb 2026

·

Stayed 1 night

Horrible service!!

10

Darla

16 Feb 2026

·

Stayed 1 night

Staff friendly, it was quiet and very clean and comfortable 👌

10

Darla

16 Feb 2026

·

Stayed 1 night

Very comfortable, very clean,staff was awesome and very welcoming. The room was awesome!

8

Robert

31 Jan 2026

·

Stayed 7 nights

The room was clean and the hotel staff is very friendly

2401 East George Bush Turnpike, Plano, Texas, United States of America

Location

When you stay at Candlewood Suites Dallas Plano East Richardson by IHG in Plano, you'll be in the business district, within a 15-minute drive of Galleria Dallas and University of Texas at Dallas. This hotel is 10.5 mi (16.9 km) from Lake Ray Hubbard and 11.1 mi (17.9 km) from Allen Premium Outlets.

CityLine(1.2 Miles)

Eisemann Center for the Performing Arts(2.7 Miles)

Breckinridge Park(2.9 Miles)

Oak Point Park & Nature Preserve(3.7 Miles)

Plano Convention Center(3.8 Miles)

Firewheel Golf Park(4.1 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 06:00

Before 11:00

Security deposit

USD 50 per accommodation on arrival.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

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Candlewood Suites Plano East by IHG

Amenities

Property description

Book on Vio

Guest reviews

Very good

Who stays here?

What guests think

Location

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

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Candlewood Suites Plano East by IHG.ec-9g4sk8{display:inline-block;width:var(--layout-spacing-s200);}

Amenities

Property description

Book on Vio

Guest reviews

Very good

Who stays here?

What guests think

Location

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

Have a question?

Similar properties

Candlewood Suites Plano East by IHG