Is parking available at the property?

Yes, free self-parking is available on-site.

What are the check-in and check-out times?

Check-in is at 16:00 and check-out is at 10:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features does the hotel offer?

The property features wheelchair-accessible registration desk, lounge, restaurant, and pool. There are also elevators, handrails in stairways, and a pool hoist on site.

Where is the hotel located in relation to local attractions?

The hotel is located in Hot Springs (Lake District), within a 10-minute drive of Oaklawn Racing Casino Resort and Bathhouse Row. It is 5.8 miles from Hot Springs National Park and 5.5 miles from Hot Springs Convention Center.

Does the hotel have a swimming pool?

Yes, the property features an outdoor pool. Operational hours and seasonal availability are not specified.

What are the hotel's policies regarding children?

Children are allowed at the property, but specific age policies for free stays are not mentioned.

Sunbay Resort in Hot Springs, USA

Average nightly price at Sunbay Resort by month, last 12 months (USD)
Month	Average price
January	$87
February	$92
March	$124
April	$115
May	$117
June	$121
July	$121
August	$114
September	$113
October	$90
November	$92
December	$87

What guests think

Across recent reviews, Sunbay Resort is praised for scenic lake views, spacious areas in some units, and friendly, helpful staff, while recurring drawbacks include inconsistent cleanliness, occasional maintenance or key issues, and variability in room amenities.

Several guests highlight family friendly facilities such as the pool, playgrounds, koi pond, and the convenient Back Porch Grill restaurant. Accommodation types differ: some full condos include kitchens, while others may lack basics like a fridge, microwave, or toiletries, and a few note A/C or mattress discomfort. Overall, expect a pleasant but older lakeside resort experience with quality depending on the unit you receive.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the pool, lakeside grounds with koi pond and waterfall, playgrounds, and the convenient Back Porch Grill; parking oversight and security also draw praise. Some mention the older feel and a towel exchange system for fresh linens.

Related guest reviews

10

Chelsey

Apr 28, 2025

·

Stayed 1 night

The playgrounds for the kids were great, the views and size of the property were perfect for our family.

8

Caronda

Aug 3, 2025

·

Stayed 2 nights

Setvice was great, even with a 2am checkout. Rooms was great, except for bed. Mattress felt like a boxspring. Facilities were great!!! Beautiful view, kids loved pool laundry situation was wierd with you havibg to take towels to laundry to receive more, but would stay again if i had a different mattress

8

Emily

Oct 14, 2024

·

Stayed 1 night

We had a good overnight stay. We stayed in the main building. Cons: This is an older hotel. We had a jacuzzi bathtub but the jets were nasty looking so I opted for a shower instead. In our particular room, no fridge or microwave and had to ask for toiletries. None in room. The beds were older and springy. No breakfast available but you do get coupons for a restaurant next door. Pros: the staff is very friendly, the view from our room was gorgeous. It was in a great location. The restaurant attached ‘the back porch’ was really good. The hotel had a heated pool although we didn’t have time to use it. The pillows were very comfortable and overall a clean room. We would definitely stay again!

10

Ashley

Sep 19, 2024

·

Stayed 1 night

it was very kid, friendly and lovely. The restaurant and playground was amazing.

10

Kimberly

Mar 21, 2025

·

Stayed 1 night

The property was great. The staff were all attentive and making sure the guest had parking spots. The rooms are nice and relaxing. 10/10

4

David

Apr 10, 2024

·

Stayed 1 night

The place was kind of a dump. The room hadn't been cleaned and there were actually used soaps still in the bathroom. But the location was great. the view from the room was nice and there is a really nice koi pond to hang out around.

10

Ross

Apr 20, 2025

·

Stayed 2 nights

The front waterfall and goldfish pond.

10

Angela

Feb 1, 2025

·

Stayed 2 nights

I love the view of the lake and the convenience of everything so close.. I also love the back porch grill restaurant it is amazing and has the best steak and twice baked potatoes.. The staff is extremely friendly at the resort and the back porch grill.. everything is just all around great there..

10

Mingming

Jun 6, 2025

·

Stayed 3 nights

Nice lake view. Walking yo the dining restaurant. Nice pool.

8

Henry

Mar 20, 2025

·

Stayed 4 nights

These are condos. They are a bit dated but comfortable. Great view of the lake. A couple of air condition issues. Great staff at the front desk. Excellent Security (Chase)! The restaurant is convenient and the chicken fried steak and grilled chicken alfredo are excellent! Free washer and dryer down the hall. Towels are not automatically replaced, so you have to take the dirty ones down to the attendant yourself to have them replaced with clean ones.

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AI-generated summary based on recent guest reviews

Cleanliness

Housekeeping is inconsistent: several reviews cite dirty bedding or bathrooms, bugs, or missed cleaning, while others report clean accommodations.

Related guest reviews

2

Melinda

Aug 15, 2022

·

Stayed 2 nights

I would not recommend this place at all. So out dated. Elevators barely worked. Hallways were very hot the cleanliness of the place was bad. Customer service was not very good.

8

Patience

Sep 1, 2025

·

Stayed 2 nights

It was a wonderful experience! Great place to stay! Great view, relaxing, clean! Only issue was only 2 burners worked (one half worked) and we saw a couple of bugs around stove. But it was still worth it.

6

Brandon

Jun 20, 2024

·

Stayed 1 night

This would've easily been a 5 star stay if the Jacuzzi didn't have to cleaned out before use. I can understand if it at least looked like the mess could've happened recently. But 2 to 3 dozen dead bugs in the bottom of the tub on arrival? Just nasty. Outside of that, might be one of the best stays of its caliber that I've ever had honestly.

10

Tonya

Feb 18, 2025

·

Stayed 2 nights

The condo was very nice and clean. The staff was very friendly and helpfull.

8

Emily

Oct 14, 2024

·

Stayed 1 night

We had a good overnight stay. We stayed in the main building. Cons: This is an older hotel. We had a jacuzzi bathtub but the jets were nasty looking so I opted for a shower instead. In our particular room, no fridge or microwave and had to ask for toiletries. None in room. The beds were older and springy. No breakfast available but you do get coupons for a restaurant next door. Pros: the staff is very friendly, the view from our room was gorgeous. It was in a great location. The restaurant attached ‘the back porch’ was really good. The hotel had a heated pool although we didn’t have time to use it. The pillows were very comfortable and overall a clean room. We would definitely stay again!

8

Kristy

Mar 3, 2025

·

Stayed 3 nights

The staff was great and helpful. Very friendly. The view of the lake was amazing. We had a full kitchen and everything we needed. Nothing fancy but a nice clean place to stay. The pull out bed wasn’t too comfortable but it’s a sofa bed. It worked and we enjoyed our stay. I would stay here again

4

David

Apr 10, 2024

·

Stayed 1 night

The place was kind of a dump. The room hadn't been cleaned and there were actually used soaps still in the bathroom. But the location was great. the view from the room was nice and there is a really nice koi pond to hang out around.

10

lyndsay

Mar 2, 2025

·

Stayed 2 nights

Stayed for the weekend, spacious, clean, comfy, front desk was very friendly.

4

Tara

Jun 20, 2023

·

Stayed 2 nights

First, the room that I originally selected was not the room that I recieved and I did not know or realize it until I checked in. Secondly, the room it self was filty! The door had some type of red spill on it that the housekeeper obviously looked over. Not sure if it was blood, ketchup juice or what. The dresser drawers had things in them from the previous vistor. One of the blankets that was made up on the bed had, the red, stuff that over door all over it also on the door. I paid entirely too much for the dirty that I received! The only reason I did not complain is because my husband feared retaliation, however I do have pictures and a video!!!

2

Amanda

Mar 29, 2025

·

Stayed 1 night

Bedding was dirty Floors dirty Bathroom dirty No refrigerator

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AI-generated summary based on recent guest reviews

Rooms

Accommodation types differ: some full condos include kitchens, while others may lack basics like a fridge, microwave, or toiletries, and a few note A/C or mattress discomfort.

Related guest reviews

8

Carlos

Nov 16, 2025

·

Stayed 2 nights

Nice folk great view and room

2

Bill

Mar 1, 2023

·

Stayed 1 night

This hotel is stuck in the 80s.The picture of our bed was great and when we got there it was a Pulldown Bed in a closet.Will not be back.

10

kevin

May 4, 2025

·

Stayed 2 nights

Amazing property. The decor is dated, but everything and everyone was delightful. Would definitely recommend and will definitely return.

6

Linda

Apr 21, 2025

·

Stayed 2 nights

Well it wasn't a good two night stay to have 2 children in with the hidden bed which was new to me i have never in all my life of staying out ever got something like this. it was like 3 feet from kitchen counter top to the other side of the wall. bathroom ok. It wasn't advertised the same as it was actually. no pool for the children and i was told yes we have a pool year round at 84 degrees. I left a bag with my beach towels in it that i had put away and didn't use due to no pool. realizing I had left them after I got home called and was told they weren't there. Very disappointed. It's just not modernized when you get off the elevator it looks disappointing with the ash trays still on the walls from way back and just old looking. Will probably not be staying there again. Even in the other rooms where I had a friend with two beds not even a microwave or small refrigator.

8

Emily

Oct 14, 2024

·

Stayed 1 night

We had a good overnight stay. We stayed in the main building. Cons: This is an older hotel. We had a jacuzzi bathtub but the jets were nasty looking so I opted for a shower instead. In our particular room, no fridge or microwave and had to ask for toiletries. None in room. The beds were older and springy. No breakfast available but you do get coupons for a restaurant next door. Pros: the staff is very friendly, the view from our room was gorgeous. It was in a great location. The restaurant attached ‘the back porch’ was really good. The hotel had a heated pool although we didn’t have time to use it. The pillows were very comfortable and overall a clean room. We would definitely stay again!

8

Kristy

Mar 3, 2025

·

Stayed 3 nights

The staff was great and helpful. Very friendly. The view of the lake was amazing. We had a full kitchen and everything we needed. Nothing fancy but a nice clean place to stay. The pull out bed wasn’t too comfortable but it’s a sofa bed. It worked and we enjoyed our stay. I would stay here again

8

Misty

Apr 16, 2023

·

Stayed 1 night

Beware the pictures of rooms are misleading. I thought that we would have a kitchenette but we didn't even have a fridge or microwave. The service was wonderful though 🙂 The restaurant and bar were perfect. The veiw is amazing!! No shampoo, soap or anything like that so remember to bring your own. We had two rooms with two beds but would have been nice to have the essentials. We did get the cheapest room so just take that into consideration when looking at the pics. Otherwise it was an amazing stay! Definitely recommend sitting on the deck for dinner and drinks!! Wonderful employees!!

6

Stephanie

Apr 3, 2023

·

Stayed 1 night

My stay was good except for the fact that the pictures that where shown to me of the room had a kitchen in it which was the main reason for getting the room , but when I arrived I was told that the room that I was getting didn’t have those things , no fridge , microwave nor coffee pot . Clerk said that they were a resort not a Hotel . So the pics were misleading .

6

alecia

Mar 18, 2024

·

The room had food in the floor. The front bed room had no A/C and it was warm. There was no refrigerator, microwave, no blow dryer or shampoo/conditioner, no coffee pot, no ice bucket, no telephone. Very minimal necessities in our room for the price. Disappointed.

8

Henry

Mar 20, 2025

·

Stayed 4 nights

These are condos. They are a bit dated but comfortable. Great view of the lake. A couple of air condition issues. Great staff at the front desk. Excellent Security (Chase)! The restaurant is convenient and the chicken fried steak and grilled chicken alfredo are excellent! Free washer and dryer down the hall. Towels are not automatically replaced, so you have to take the dirty ones down to the attendant yourself to have them replaced with clean ones.

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AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly and helpful. A few guests report key failures, late night lockouts, or strict checkout communications.

Related guest reviews

10

Richard

Oct 12, 2025

·

Stayed 1 night

A real nice place with great water views and the most pleasant and helpful staff

10

Charles

Aug 5, 2024

·

Stayed 1 night

Friendly staff great service

10

Gweneshia

Apr 23, 2025

·

Stayed 2 nights

Room key issues

10

Dorothy

Apr 13, 2025

·

Stayed 2 nights

This is a very beautiful and well maintained property. The staff\employees are very friendly and accommodating. I definitely will come back and recommend this resort to family and friendly.

10

Chrishane

Mar 30, 2025

·

Stayed 2 nights

From the jump the staff was super resourceful, they kept us informed on the best places in the area to go the accomodations of the facility where perfect I will definitely be going back.😃

8

Caronda

Aug 3, 2025

·

Stayed 2 nights

Setvice was great, even with a 2am checkout. Rooms was great, except for bed. Mattress felt like a boxspring. Facilities were great!!! Beautiful view, kids loved pool laundry situation was wierd with you havibg to take towels to laundry to receive more, but would stay again if i had a different mattress

8

Jasmine

Sep 4, 2023

·

Stayed 1 night

Dont expect an early check in, we checked in after 4 and at 10 am sharp they call your phone and rush u out like dogs. I wont stay here again for 230 a night, i refuse to be treated that way. I've done front desk for several years and they couldve considered my request. Theres other resorts around. And it needs updating badly.

10

Eddie

Mar 23, 2025

·

Stayed 1 night

The front desk manager and staff were great!

10

lyndsay

Mar 2, 2025

·

Stayed 2 nights

Stayed for the weekend, spacious, clean, comfy, front desk was very friendly.

2

Nicholas

Mar 30, 2025

·

Stayed 2 nights

We returned for the night Friday and was locked out of our room till almost 2:00 am.

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AI-generated summary based on recent guest reviews

Location

Scenic lakefront setting with convenient access to nearby spots and the on site or adjacent restaurant.

Related guest reviews

8

Carlos

Nov 16, 2025

·

Stayed 2 nights

Nice folk great view and room

10

Joyce

Jun 10, 2023

·

Stayed 1 night

Great Lake views. Very relaxed atmosphere. Wish we could have stayed longer.

8

Lamar

Mar 16, 2025

·

Stayed 2 nights

We enjoyed our stay. Perfect location! The property is old and could use some updates. Good enough for the price

10

leona

Mar 16, 2025

·

Stayed 1 night

The staff wa super nice, the ease & convenience & accessibility finding the property The view from my room was spectacular 😍

10

Michael

Apr 9, 2024

·

Stayed 2 nights

Lakeview for the solar eclipse. Perfect

10

Ronn

Apr 12, 2024

·

Stayed 2 nights

Nice location

10

Shumbaya

Mar 20, 2023

·

Stayed 2 nights

The lake

6

Michael

Aug 23, 2024

·

Stayed 1 night

It has a beautiful view

10

Angela

Feb 1, 2025

·

Stayed 2 nights

I love the view of the lake and the convenience of everything so close.. I also love the back porch grill restaurant it is amazing and has the best steak and twice baked potatoes.. The staff is extremely friendly at the resort and the back porch grill.. everything is just all around great there..

10

Mingming

Jun 6, 2025

·

Stayed 3 nights

Nice lake view. Walking yo the dining restaurant. Nice pool.

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AI-generated summary based on recent guest reviews

Dining

Back Porch Grill is convenient and often praised for tasty meals and lakeview dining. A few complaints note high prices or an isolated cleanliness issue.

Related guest reviews

8

Emily

Oct 14, 2024

·

Stayed 1 night

We had a good overnight stay. We stayed in the main building. Cons: This is an older hotel. We had a jacuzzi bathtub but the jets were nasty looking so I opted for a shower instead. In our particular room, no fridge or microwave and had to ask for toiletries. None in room. The beds were older and springy. No breakfast available but you do get coupons for a restaurant next door. Pros: the staff is very friendly, the view from our room was gorgeous. It was in a great location. The restaurant attached ‘the back porch’ was really good. The hotel had a heated pool although we didn’t have time to use it. The pillows were very comfortable and overall a clean room. We would definitely stay again!

10

Ashley

Sep 19, 2024

·

Stayed 1 night

it was very kid, friendly and lovely. The restaurant and playground was amazing.

8

Misty

Apr 16, 2023

·

Stayed 1 night

Beware the pictures of rooms are misleading. I thought that we would have a kitchenette but we didn't even have a fridge or microwave. The service was wonderful though 🙂 The restaurant and bar were perfect. The veiw is amazing!! No shampoo, soap or anything like that so remember to bring your own. We had two rooms with two beds but would have been nice to have the essentials. We did get the cheapest room so just take that into consideration when looking at the pics. Otherwise it was an amazing stay! Definitely recommend sitting on the deck for dinner and drinks!! Wonderful employees!!

6

Mathias

Apr 8, 2024

·

Stayed 1 night

Good view, spacious room, but: needs a complete remodel, no restaurant, no shower gel, hair dryer, shampoo, body lotion. The restaurant next door was closed the night we stayed. Could hear the neighbor room air conditioning or bathroom fan all night. Despite blinds installed it was quite bright in the room, so better bring a sleeping mask in case you're sensitive to that

6

Joy

May 1, 2025

·

Stayed 1 night

It was confusing, there is a restaurant and a hotel in the same building. Its good for stop and go. There are good restaurants around the building.

10

Angela

Feb 1, 2025

·

Stayed 2 nights

I love the view of the lake and the convenience of everything so close.. I also love the back porch grill restaurant it is amazing and has the best steak and twice baked potatoes.. The staff is extremely friendly at the resort and the back porch grill.. everything is just all around great there..

10

Mingming

Jun 6, 2025

·

Stayed 3 nights

Nice lake view. Walking yo the dining restaurant. Nice pool.

4

Sheila

Jul 27, 2024

·

Stayed 1 night

The back porch grill food was great, however sitting inside the staff chose to raise the blinds and my table with drinks waiting for order was consumed in the dust on blind and sill. The bill was extremely high one steak dinner was 85.00 one other was 45.00 and limited shrimp pasta was 40.00 we had cokes to drink butter and sour cream was add on’s appetizer mozzarella sticks was $12. One stuffed mushroom was $14. I will never be able to go back because of the price gouging.

8

Henry

Mar 20, 2025

·

Stayed 4 nights

These are condos. They are a bit dated but comfortable. Great view of the lake. A couple of air condition issues. Great staff at the front desk. Excellent Security (Chase)! The restaurant is convenient and the chicken fried steak and grilled chicken alfredo are excellent! Free washer and dryer down the hall. Towels are not automatically replaced, so you have to take the dirty ones down to the attendant yourself to have them replaced with clean ones.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $81	2 $84	3 $85	4 $83	5 $84	6 $81	7 $85
8 $84	9 $85	10 $84	11 $84	12 $84	13 $84	14 $84
15 $84	16 $84	17 $84	18 $84	19 $85	20 $84	21 $85
22 $85	23 $83	24 $84	25 $84	26 $84	27 $85	28 $84
29 $83	30 $88

Sunbay Resort

Prices for Sunbay Resort

Monthly average prices

About this property

Location

Room options

Classic Villa, 2 Bedrooms, Jetted Tub, Lake View

Classic Room, 1 Bedroom, Kitchen

Classic Room, 2 Bedrooms, Kitchen, Lake View

Classic Studio, Multiple Beds

Classic Villa, 1 Bedroom, Jetted Tub, Lake View

Classic Studio, Kitchenette, Partial Lake View

Classic Condo, 2 Bedrooms, Jetted Tub

Guest reviews of Sunbay Resort

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Sunbay Resort

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $81	20 $81	21 $84	22 $84	23 $109	24
25 $81	26 $84	27 $84	28 $81	29 $85	30 $114	31 $84