What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6 AM to 11 AM for a fee of approximately GBP 20.50 per person.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM, and check-out is until 11:00 AM. Late check-out is available for a fee of GBP 29, subject to availability.

What accessibility features does the property offer?

The property offers limited wheelchair accessibility and features such as step-free entrances. Specific details about accessible facilities should be confirmed with the hotel.

Where is the property located in relation to key landmarks?

The hotel is centrally located in London, within a 10-minute walk of Brick Lane and Old Spitalfields Market. It is approximately 1.5 miles from the Tower of London and 1.7 miles from St. Paul's Cathedral.

What are the hotel's policies for guests staying with children?

One child aged 10 years or younger stays free when occupying the parent or guardian's room, using existing bedding.

citizenM London Shoreditch - Comfort and Convenience

Average nightly price at citizenM London Shoreditch by month, last 12 months (USD)
Month	Average price
January	US$174
February	US$194
March	US$214
April	US$233
May	US$231
June	US$274
July	US$249
August	US$179
September	US$296
October	US$265
November	US$250
December	US$244

What guests think

At citizenM London Shoreditch, travellers highlight friendly, helpful staff, compact tech-driven rooms with very comfortable beds, and a convenient Shoreditch location, while recurring drawbacks include frequently out-of-service lifts, small room layouts with limited privacy, and no in-room tea/coffee.

Guests appreciate easy self check-in/out and responsive help, though occasional iPad or TV glitches occur. Cleanliness is generally strong, but some report bathroom inconsistencies, missed housekeeping, or drain odors. The lively 24/7 bar and canteen are convenient, while breakfast feedback is mixed and there is no room service. Expect a modern, efficient stay best suited to short visits or solo travelers.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Frequent lift outages led to long waits across many stays. The lively bar/lounge and 24/7 canteen are positives.

Related guest reviews

10

S

16 Jan 2025

·

Stayed 1 night

Good location. Basic rooms and only 1 out of 3 lifts working which was frustrating

8

Elbert

5 Apr 2025

·

Stayed 6 nights

The hotel staff was wonderful, helped us cancel the last night after my wife got sick and we had to go home early. Room is small but fine, main issue is that there is only one elevator working, and from what other guests say its been like that for months. Need to get that fixed!

8

Jonathan

11 May 2025

·

Stayed 1 night

The hotel is fantastic but they really need to fix the lifts!

8

Martin

5 Nov 2023

·

Stayed 1 night

Lifts were not working - disappointed that wasn’t rectified quickly.

8

Daniel

11 May 2025

·

Stayed 2 nights

Lovely hotel but having only one elevator working is a real pain. I know they are going to have all 3 of them operational by end of may. 2 could be working whilst the other is being fixed/upgraded. Overall a lovely hotel. Lovely bar, breakfast too and ideally located close to Liverpool st station for access to airports. I will stay again.

8

Naomi

7 May 2025

·

Stayed 5 nights

Really great - the lifts were broken for part of the stay but apart from that a very comfortable stay. Perfect for a work trip and easy to get around the city from this location.

8

David

5 Jan 2025

·

Stayed 5 nights

The staff was very accommodating. The kitchen stays open late. We would stay there again. It was convenient to the underground and buses.

8

C

7 May 2025

·

Stayed 4 nights

Clean, modern, good area, nice staff…. Perfect if you’re a couple as the rooms are small, the bathroom not overly private, and the way the bed is situated if u have to pee at 3am you have to climb over your partner and wake their ass up. Also… fix the damned elevator. Good god. But they were pro. We’re generally pleased.

6

Steven

14 Apr 2025

·

Stayed 1 night

We had a good stay over the weekend. Only downside was there was one working lift out of 3. Being on the 8th floor this was a nightmare as we waited a while for a lift to come that wasn’t full or when the lift did eventually come it would stop at every single floor. It’s fortunate that this lift didn’t break down as the hotel would have none! Rather poor that one of the other lifts wasn’t in working order for a city centre London hotel

6

Nicky

28 Dec 2024

·

Stayed 1 night

The staff were incredibly friendly and helpful m. The rooms as always clean and as you expect. However 2 of the three lifts were not working, one very long term. The lift was also shared with the cleaning team and sometimes huge trollies left in so only one person with. Case could get in. Sort the lifts out and 100% perfect.

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Cleanliness

Rooms and common areas are typically very clean, but several guests noted bathroom issues (e.g., hairs, dirty shower curtains, or odors) and occasional housekeeping misses.

Related guest reviews

10

Ryan

30 Aug 2025

·

Stayed 2 nights

Easy to check in, very clean. Friendly staff

10

Helen

27 May 2025

·

Stayed 3 nights

Cool, clean and well located

6

SEAN

11 Jul 2025

·

Stayed 1 night

Check in was quick and easy - loved that it was all done via the app. I had an issue with my safe and a member of the maintenance team was there to fix it within 10 minutes, which was so appreciated. All staff members were kind + helpful. A few major issues to note. There was only 1 working lift for the entire hotel - a lot of waiting to get to the room with heavy case. I opted to take the stairs once I had all my belongings. The room was slightly dirty when I arrived, there was hairs on the bed spread + dust on some of the amenities. I managed to clean them off myself, but this was disappointing. The shower curtain was very flimsy and dirty, it did not trap much of the water from the shower so there was water all over the toilet floor. There was no hand/body lotion in the room, the dispenser listed as lotion contained hand soap. Overall a decent stay as a solo traveller for one night but probably won't be back again.

10

C

8 Aug 2023

·

Stayed 1 night

Everything was great. Only slight niggle was a bit of a smelly drain at the hand basin but this was minor in the general context of things.

10

claudia

1 Aug 2025

·

Stayed 1 night

Amazing location, rooms great, cleanliness a bit off in bathrooms on rooms but everything else great.

10

Yael

26 Feb 2025

·

Stayed 1 night

Warm service, great location, and a clean, comfortable room.

10

claudia

1 Aug 2025

·

Stayed 2 nights

Great location, services, and everything, just a bit off on bathrooms cleanliness.

6

Elizabeth

29 Jul 2023

·

Stayed 1 night

The room was clean except for the bed. The first room I was given had dirty sheets with hair from previous guests all over it. There were also stains from previous guests that hadn’t been washed out. I was given another room because housekeeping apparently isn’t available at night. The second room also had hair and stains on the sheets as well as in between the headboard and the mattress. They should really just toss the sheets at this point.

8

Lina

29 Mar 2023

·

Stayed 2 nights

It was nice but the sink smelled a lot.

10

Sarah

24 Nov 2025

·

Stayed 1 night

The staff were so helpful and the room was spotless. Would definitely stay here again.

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Rooms

Compact, tech-centric rooms with large, comfortable beds and iPad controls; layouts place the bed against walls and bathrooms offer limited privacy. Some tech glitches occur, and a few guests noted noise or windows that do not open.

Related guest reviews

10

Antonio

17 Aug 2025

·

Stayed 2 nights

Really enjoyed our stay here.It had a large comfy bed and iPad controlled mood lights,blinds & TV. Would have liked coffee making facilities in the room though.

6

Patrick

19 Jan 2024

·

Stayed 1 night

To be honest, everything about the place for the most part was lovely, I even had a few beers from the 24 hour bar after the rest of my cohort had gone to bed and the staff were fantastic. The only gripe that I have is around the design of the room itself, which was priced at somewhere near £170 for one night, which would be fine had the toilet not been stationed literally about 1 metre from the bed and with a 2 inch gap running below the door offering absolutely no privacy whatsoever. As you can imagine this was not conducive to a romantic night's stay. Que sera.

8

Charles

25 Apr 2025

·

Stayed 4 nights

My only issue was the use of the iPad to access the TV. It didn't work for my room however, when we advised them they gave us a free drink each. Noone came to fix it but we didn't mind since we were too tired each night to watch it anyway.

6

joseph g.

28 May 2023

·

Stayed 2 nights

Small rooms, not worth the price. Pros: central Shoreditch area which is fun and trendy. The bedroom, bathroom, bar and common areas were very clean. Dark automatic shades allowed for extended am sleep. Security safe in room. Safe neighborhood with plenty of restaurants and pubs within walking distance. Cons: Very small bedroom only 8’ wide so 3 sides of the bed was against walls. Meager storage spaces for clothes. Our room and probably others handicap accessible which would be fine except that the shower wet up most of the bathroom floor. On the 7th floor we could feel the nearby tube shake the building a little when it passed by. Lack of good views. Considerable walk from the Liverpool tube station with luggage. Way too small for two people for more than a night or two-be prepared to live out of your suitcase. Too expensive for the size of the room. Would not stay there again.

10

Ty

18 Feb 2024

·

Stayed 1 night

I booked this fairly last minute and priorotised location over anything else so my expectations were pretty low. But having neber stayed in a CitizenM before I was pleasantly surprised. Though the rooms are quite small and initially have a 'student accommodation' vibe, everything is highly practical, well thought out and of excellent quality. Managing the rooms lights/media/blinds from the ipad is a nice touch. Given them proximity to a railway line and in a noisy part of town, I didnt hear a single noise from within my room. With the blackout blinds, comfortable bed and nothing in the room making any weird noises like some hotels, I had the best sleep in a hotel that I've had for a long time. The check in/out experience was good. Its a kiosk but there are staff there to assist you. I was lucky enough to have the same person check me in and out and she provided a genuinely warm welcome. All of ky other employee interactions were positive. I wouldnt pick it for a romantic getaway for two, but if you are travelling solo, or for work or just a quick break for shopping and sight seeing, its a great hotel in a great location and good value for money. Will stay again

8

Estelle

7 Jul 2025

·

Stayed 1 night

The room has everything, is modern and clean but it is very small and as you cannot open the window either you get cabin fever also no tea / coffee making facilities in the room

8

C

7 May 2025

·

Stayed 4 nights

Clean, modern, good area, nice staff…. Perfect if you’re a couple as the rooms are small, the bathroom not overly private, and the way the bed is situated if u have to pee at 3am you have to climb over your partner and wake their ass up. Also… fix the damned elevator. Good god. But they were pro. We’re generally pleased.

10

Lisanne

19 Jun 2024

·

Stayed 7 nights

Area is very cool—an interesting spot to explore that is not “touristy”. The hotel lobby was a neat place to hang out. The room is small but very efficiently laid out and organized so we don’t feel cramped. The bed was very comfy and the room was quiet for sleeping.

8

Vanessa

14 Aug 2025

·

Stayed 1 night

The room set up and the great views from the bed! The lighting in the room. Very comfy bed! Cool decorations around the hotel lounge

8

Chi Kit Jackson

14 Aug 2025

·

Stayed 1 night

Compact but comfortable accommodation. Big bed, clean sheets and good pillows. Smart interior with everything controllable with iPad apps, including tv, lightings, blinds and curtains. I particularly like the custom-made furnitures and books in the room.

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Service

Service is consistently praised as friendly, welcoming, and helpful, with quick problem resolution and smooth self check-in/out. A few guests mentioned missed housekeeping or isolated customer service issues.

Related guest reviews

10

John

20 Feb 2025

·

Stayed 1 night

Great hotel in an excellent position. Clean, tidy and the staff were brilliant.

10

Andrew

17 Mar 2025

·

Stayed 4 nights

We had a great stay at CitizenM in Shoreditch- it was easy to get anywhere we wanted and the hotel was comfortable and welcoming. Our only complaint is that only one elevator was working (which we were told about ahead of time), which made for some long waits. We'd gladly stay at the CitizenM again.

10

Kimli

14 May 2025

·

Stayed 5 nights

Great staff, good room size - elevator situation but tricky, hopefully they’ll be back up to 3 elevators soon.

10

Tiffany

5 Sept 2023

·

Stayed 3 nights

I had some electrical gremlins in my room (fridge wasn't working; safebox didn't work) and the hotel staff, especially Hannah, were amazing at solving the problems. It was my first experience at a CitizenM hotel, and I'll definitely be back. Few hotels are worth loyalty, this one is one of those.

8

Claudia

14 Nov 2025

·

Stayed 1 night

Great location and comfortable rooms. The staff was helpful when checking in and out.

8

Carla

8 May 2025

·

Stayed 3 nights

It was a good walk to Tower of London and sites in that area. Staff were helpful in recommending good dining options in the area.

10

Ian

27 Nov 2025

·

Stayed 1 night

Yes and great staff - they were super helpful and polite - a real standout

6

Heather

2 Jun 2025

·

Stayed 2 nights

Loved the location. Overall the hotel was just adequate - nothing special. Decently clean. We did request housekeeping one day and didn’t receive it. Overall it just was fine, nothing great.

10

Sarah

24 Nov 2025

·

Stayed 1 night

The staff were so helpful and the room was spotless. Would definitely stay here again.

10

Richard

30 May 2025

·

Stayed 2 nights

A lovely hotel with excellent attentive service.

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Location

Convenient Shoreditch base near buses and Overground, with a short walk to Liverpool Street and plenty of nearby dining and sights. Some felt the nearest Tube was a bit of a walk.

Related guest reviews

10

Hana

19 Nov 2024

·

Stayed 2 nights

This hotel was so cute! The staff were super sweet and helpful. We really enjoyed our stay. The location was a great spot, close to local transportation options but also walkable to tons of places. Will definitely be back!!

10

Hannah

17 Nov 2025

·

Stayed 1 night

Have stayed in a few CitizenM hotels so we always know what to expect which we like. Friendly staff. Modern, trendy hotel. Great location.

10

Maria

5 Sept 2023

·

We enjoyed this hotel. It was equipped with everything we needed. Room was small but we were happy for our short stay. We would have liked to have closer access to the subway station but we made it work

10

CANDICE

7 Aug 2025

·

Stayed 2 nights

Great location for Liverpool street

10

Judith

13 Oct 2024

·

Stayed 2 nights

Great location, walkable to local tube stations and great places to eat.

10

Lisa

27 Oct 2024

·

Stayed 1 night

Ideal hotel within walking distance from London Liverpool Street station. The view from the room was amazing!

10

evelyn

5 May 2024

·

Stayed 1 night

Perfect location. Walkable and easy access to transportation. Very helpful staff and fantastic breakfast

10

Christopher

24 Nov 2024

·

Stayed 3 nights

Sightseeing shopping theatre and catch up with friends. Great location next to the city in bustling Shoreditch. Overground stop a few minutes walk and Liverpool Street station a mere ten minutes walk. Compact room but with an enormous 2m by 2m bed, rain shower, black out blinds etc etc. There’s a Pret virtually next door for breakfast and snacks on the fly.

8

Amelia

29 Feb 2024

·

Stayed 1 night

I've stayed at 3 of the 4 citizenM properties in London now. This is on par with the Bankside location. Its location is very good for getting around as well as good distance from Liverpool station. The top level views are fantastic.

10

Alison

7 Nov 2024

·

Stayed 1 night

Great location. Easy check in and check out. Comfy rooms. Clean. Would recommend

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Dining

On-site 24/7 bar and canteen are appreciated; several guests praised breakfast, while others found it limited or overpriced. There is no room service.

Related guest reviews

8

Sonya Y

6 Aug 2023

·

Stayed 6 nights

There's no room service but everything else is great

8

Hyeon Jeong

17 Sept 2024

·

Stayed 5 nights

It was great for work trip convenience but it was lacking food menu and no room service.

8

Jeffrey

30 Jan 2025

·

Stayed 2 nights

One elevator was out and breakfast not very good. Very comfortable and nice stay otherwise

10

Kristiina

10 Nov 2023

·

Stayed 4 nights

A must experience to stay! Just loved everything. Great concept which inspires you everyday - looking around the art an design around you. Lovely staff. Great brekkie. Location on the spot. Will be back!

10

Kina

7 Mar 2023

·

Stayed 2 nights

It was very easy to check in and check out. The staff was very friendly. The mushroom pizza was amazing. The room was cozy and very modern. Loved it.

10

Stuart

6 Oct 2024

·

Stayed 2 nights

Weird room, ambient lighting. But comfortable with attentive friendly staff. Interesting lounge area and excellent breakfast with huge range of food.

6

Jay

1 Feb 2025

·

Stayed 1 night

Breakfast price is £20 per person but with very limited options, you are better off exploring so many cafes outside the hotels who are much better with good options.

8

David

5 Jan 2025

·

Stayed 5 nights

The staff was very accommodating. The kitchen stays open late. We would stay there again. It was convenient to the underground and buses.

10

Michelle

5 Aug 2024

·

Stayed 2 nights

So pleasantly surprised with how AMAZING this hotel was! Not “for the price” - it was just plain great! Service was EXCELLENT - stumbled off an overnight trans-Atlantic flight at 6:30 am & got to the hotel by 9 am where they actually had a room ready for us to fall into bed! Room was spacious, comfortable, updated; loved the iPad controls & special touches. Breakfast was superb & the 24 hr staff/service/snacks were great. Location to buses & tube was so convenient. Won’t stay anywhere else from now on.

10

Jill

27 Oct 2024

·

Stayed 3 nights

Fantastic hotel in the heart of Shoreditch. Walking distance to Liverpool St underground for easy acccess to the West End. We walked into the city and along the river easily. Definitely worth adding breakfast to your stay as it is great value and excellent quality. Will definitely revisit.

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Su	Mo	Tu	We	Th	Fr	Sa
1 $111	2 $261	3 $434	4 $434	5 $233	6 $163	7 $293
8 $130	9 $287	10 $430	11 $468	12 $339	13 $177	14 $280
15 $130	16 $283	17 $396	18 $458	19 $355	20 $205	21 $277
22 $150	23 $203	24 $340	25 $352	26 $214	27 $262	28 $326
29 $164	30 $233

citizenM London Shoreditch

Prices for citizenM London Shoreditch

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed (High Floor)

Room, 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Guest reviews of citizenM London Shoreditch

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about citizenM London Shoreditch

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $535	21 $357	22 $233	23 $172	24 $218
25 $114	26 $144	27 $393	28 $436	29 $169	30 $132	31 $132