Is parking available at the property?

Parking is available on-site, with limited spaces. Valet parking is also offered for a fee of NZD 55 per night.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to noon for a fee of approximately NZD 45 for adults and NZD 22.50 for children.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request, subject to availability and potential additional charges.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility may vary.

Where is the property located in relation to key landmarks?

The hotel is centrally located in Auckland, just steps from Princes Wharf and the New Zealand Maritime Museum. It is 0.1 mi from Auckland Ferry Terminal and 0.2 mi from Queen Street Shopping District.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

M Social Hotel Auckland

Average nightly price at M Social Hotel Auckland by month, last 12 months (USD)
Month	Average price
January	US$193
February	US$258
March	US$210
April	US$148
May	US$142
June	US$123
July	US$127
August	US$131
September	US$142
October	US$147
November	US$209
December	US$176

What guests think

At M Social Hotel Auckland, travellers consistently praise the prime waterfront location by the ferry/cruise terminals, modern clean rooms with harbour views and very comfortable beds, and especially the friendly, attentive staff who make stays feel easy and welcoming.

Guests also highlight thoughtful extras like free laundry, a small modern gym, valet parking, and a lively bar/restaurant with fun robot room service. Recurring drawbacks are occasional street or harbour noise, some compact rooms with limited storage, loud air conditioning, and variable shower pressure or temperature. Breakfast and dining earn praise, though a few find prices high and there is no pool. Expect a modern, comfortable stay with stand-out service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate free self-service laundry, a small but modern gym, valet parking, and a lively on-site bar/restaurant; room service by robot is a fun touch. Several note there is no pool.

Related guest reviews

10

Sven

27 Jul 2025

·

Stayed 2 nights

Great staff, great location, easy valet parking

10

Donna

16 Jan 2026

·

Stayed 3 nights

Comfortable rooms, great staff, free laundry.

10

Laura

20 Oct 2025

·

Stayed 2 nights

Clean room. Nice laundry room. Staff was helpful and friendly. A great stay. Could us more light breakfast options—small yoghurt, Muskie, fruit, rather than a yoghurt dish so large.

10

Rachael

6 Sept 2025

·

Stayed 3 nights

Excellent valet service for the car

10

Gillian

11 Nov 2025

·

Stayed 2 nights

Modern, clean hotel. Really friendly and helpful staff. Nice bar area with a good vibe and good food in the restaurant.

8

Stephen

3 Feb 2025

·

Stayed 1 night

Very well situated in the waterfront. Higher rooms have a great view. Most rooms are small; there are a few larger rooms which are more comfortable. The restaurant is ok, and there are many dining options nearby. The staff are pleasant. There are free laundry machines. The gym is small but the equipment is new.

10

Carla

17 Apr 2024

·

Stayed 1 night

Amazing service and warm greeting by staff. Location is perfect and the valet parking is a huge perk!

10

Elizabeth

19 Mar 2025

·

Stayed 4 nights

There was a laundry room available to guests. 2 washers/2 dryers (free), detergent available from the front desk ($4.00). Very convenient for guests who have been traveling for a month. My only complaint would be that there was very limited drawer space for clothes.

10

Clive

22 Sept 2025

·

Stayed 2 nights

Nice quiet, comfortable room, with great view of the harbour. Thought room service delivered by a Robot, was unique.

10

PAUL FALJIAN

28 Nov 2025

·

Stayed 3 nights

Staff courteous and very helpful. Room excellent with water and various amenities, comb, toothbrush, coffee, tea. Enjoy the gym. Free laundry machines. Good food in restaurant, breakfast buffet

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Cleanliness

Rooms and shared spaces are consistently described as very clean and well kept. A few reports mention dust or less thorough cleaning.

Related guest reviews

10

Jovinna

30 May 2025

·

Stayed 4 nights

Wonderful stay with really helpful & friendly staff. Room & bathroom pretty clean but surfaces are quite dusty. Otherwise it is the perfect room for me. Will stay here again when visiting Auckland in future. Also going to recommend others to stay here.

10

Terence

15 Jan 2026

·

Stayed 1 night

Very nice hotel in a great location for a visit to Auckland or the local islands. The ferry terminal is right across the street, and all of the CBD is within a few minutes walk. The rooms are modern, clean and comfortable, and all have huge windows with harbour views. The staff are very pleasant and helpful. This was our first M Social hotel stay and we wouldn't hesitate to book another. No complaints at all.

10

Edna

20 Jan 2026

·

Stayed 3 nights

Clean room looked just like the picture on the website. Very nice staff

10

Victoria

31 Oct 2025

·

Stayed 2 nights

Perfect location, friendly and conscientious staff, and the room was both spotless and comfortable.

10

Sue

24 Apr 2024

·

Stayed 1 night

Friendly staff, clean and tidy rooms. Nice and quiet. Awesome view of harbour. No issues.

8

ADILE

7 Jun 2024

·

Stayed 4 nights

The room didn't get cleaned well; it was very dusty, and the bed sheet wasn't changed during my stay.

10

Joe

11 Dec 2025

·

Stayed 5 nights

Great location and views, very clean building and grounds with friendly staff.

10

Hayley

4 Aug 2025

·

Stayed 1 night

Always clean and tidy and very friendly staff. Great location.

10

Stephen

4 Nov 2025

·

Stayed 2 nights

Room was super clean with a great view of the seaport! Staff was super accommodating. Breakfast was spot on. I would love to come back here next time I pass through.

10

Cheryl

10 Apr 2024

·

Stayed 2 nights

Stunning views from our room. Squeaky clean. Fresh and comfortable.

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Rooms

Harbour views and very comfortable beds are frequent highlights, with modern decor and layouts that suit short stays. Some rooms feel small with limited storage, and guests report occasional outside or plumbing noise, loud A/C, and fluctuating shower pressure/temperature.

Related guest reviews

10

Bruce

19 Jan 2026

·

Stayed 2 nights

We upgraded to a suite and it was wonderful. Great view, two 55” tvs, and all the amenities we could ask for. Also loved the comfortable beds and excellent water pressure in the shower. And the location was perfect. Near so many good restaurants and a short walk to the Silverseas ship we are now on.

10

Kristen

30 Nov 2025

·

Stayed 2 nights

The M Social was exceptionally well located across from the ferry terminals and all the waterfront restaurants and stores. Our room had a brilliant view of the harbor, the room was spotless and the staff super helpful. We will stay here again on our next trip to Auckland.

10

Ellen

21 Sept 2025

·

Stayed 4 nights

I had a fantastic four night stay at M Social Auckland. Here is a summary of the key highlights: - The location: The hotel is directly opposite the wharf, and a very short walk from a variety of dining and shopping options (i.e Viaduct Harbour, Commercial Bay, Britomart). - The room: Spacious, incredibly comfortable, and decorated with colourful decor. The harbour view I had from my room was spectacular - day and night! You do get some noice from the boat horns which is to be expected. - The staff: Available 24/7, all of the team members I interacted with were incredibly friendly and helpful. I would like to particularly mention the two barmen from Friday 19/09 for their fantastic service and mixology skills, and the concierge on 20/09 for her great local breakfast spot recommendations. I have been able to stay in a variety of hotels on domestic and international travels, and M Social Auckland is definitely one of the best. I would definitely stay at this property and/or another M Social hotel during my future travels.

10

Penelope

29 Nov 2025

·

Stayed 3 nights

Everything was great - room, service, location and general vibe. The only negative was the air conditioning which was loud on the lowest setting and it was not possible to turn it off and open a window 😕

8

michael

5 Jun 2025

·

Stayed 2 nights

The only thing that lets you down is the external noise. Although you are double glazed it is only a very narrow gap between the glass panes hence the noise comes in. You need a sound proofing triple glazing system.

10

Sandra

11 Nov 2025

·

Stayed 3 nights

Check in staff were very friendly and we had no problem storing our luggage until our room was ready. The room itself was clean and we had the best view of the waterfront. This hotel is ideally located. We had no problem without a car. We were able to walk everywhere.

8

Rainier

26 Oct 2025

·

Stayed 4 nights

This hotel is in such a great location. It’s close to restaurants (harbour eats, viaduct harbour, Starbucks, McDonald’s, short walk to ferries and shopping (queen street). The bed and pillows are very comfortable. The downside is you only have a small drawer for your clothes. The other small drawer contains the safe. There is a closet that contains the iron and ironing board. I’d rather have shelves in that closet and just request the iron if needed. The water temperature in the shower can change abruptly (it could be other rooms using the water or the washing machines on the 4th floor, where my room was) especially when someone uses the sink in the bathroom. There was a small carton of milk in our fridge for 2 days — but you can request from the front desk. I had the breakfast ($35 without the hot food, $45 with the hot food) and I loved the fruit selections — orange, mandarin, green apple, red apple, kiwi, watermelon, cantaloupe, pineapple. You can share the big classic breakfast ($35) which I think is good for 2 people. I highly recommend this hotel. Again I love the location. The service is excellent.

10

Debby

24 Apr 2025

·

Stayed 2 nights

AC was noisy

8

Andrea

20 Nov 2025

·

Stayed 2 nights

Room amenities however water pressure in the shower is terrible

8

Angela

29 Sept 2024

·

Stayed 1 night

My family stayed in a harbour view room. It was quite noisy with revving cars and music. Could also hear water trickling through the pipes which I found odd in a new complex. Other than the noise it’s in a great position. With lovely views.

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Service

Service is widely praised as warm, proactive, and efficient across reception, concierge, restaurant, and valet, with early check-ins and fixes handled quickly when possible. Isolated feedback mentions inconsistent VIP benefits or a less polished check-in.

Related guest reviews

10

Teahimatoarii

20 May 2024

·

Stayed 3 nights

I recently stayed at the M Social in Auckland and had a fantastic experience. The hotel is exceptionally clean, and my room offered a beautiful view overlooking the wharf. The staff were welcoming and professional, making my stay even more enjoyable. The hotel's location is perfect, with shops, restaurants, and public transport all within walking distance. However, there was a minor issue during my second stay. Despite my VIP Access status with Expedia being acknowledged during my first visit, it wasn't recognized this time. This was a bit disappointing, but it didn't significantly detract from my overall experience. Overall, M Social is an excellent hotel, and I highly recommend it

6

Stephen

28 Feb 2024

·

Stayed 5 nights

Great location. Ill trained staff

10

Peta

16 Nov 2024

·

Stayed 1 night

Great staff at the front desk who allowed us to check in hours early when we turned up wet through from the rain. Helpfully explained all benefits of staying at this property and were quick to sort out a flickering light late at night. We will definitely stay here again.

6

Belinda

1 Jan 2026

·

Stayed 1 night

The check-in time is late at 3p. This is annoying if you have checked out of somewhere else at 10a. I had to wait for my room for half an hour. This happened last time I stayed here also. They tried to give me an accessible room but failed to tell me this at first. They just said it was a queen bed. I dont like accessible rooms as I'm a designer and stay at hotels for their design. Accessible rooms have to be code and this always impacts the design of the room. The girl checking me in was not that knowledgable. This hotel is just a bit up themself.

10

Douglas

23 Nov 2025

·

Stayed 1 night

Staff was very friendly upon our early arrival. We went exploring and when we returned they had mixed our stored bags into the room!

10

Leone

11 Nov 2025

·

Stayed 3 nights

Great hotel excellent service and great location. Staff amazing Food and drinks were excellent. Room comfortable and clean. Would highly recommend

10

Joanna

23 Nov 2025

·

Stayed 2 nights

The Staff at m social are exceptional. They make the difference and we will also choose M Social. It is clean tidy and comfortable.

10

Tracey

6 Oct 2025

·

Stayed 1 night

Was allowed to check in at 10am rather than 3pm. Flight from us landed at 8am. Room on 11th floor and view amazing. Good room amenities. Got a free welcome drink at bar. Safe did not lock but was repaired immediately

10

Mahesh

30 Nov 2025

·

Stayed 1 night

This hotel exceeded my already high expectations, which were shaped by some outstanding reviews. The location is fantastic-right on the bay and within easy walking distance of everything. The rooms were immaculately clean. Breakfast was excellent; the frittatas and made-to-order omelets were especially delicious. A huge shout-out to Vijaya (restaurant) plus Vy and Vince at reception, for their exceptional customer service and attention to detail. Overall, highly recommended!

10

Tony

25 Nov 2025

·

Stayed 2 nights

Great staff, great facilities, great location.

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AI-generated summary based on recent guest reviews

Location

Prime waterfront position opposite the ferry/cruise terminals and an easy walk to Britomart, Viaduct Harbour, shops, and restaurants; ideal for pre/post-cruise stays. Central location can bring some nighttime or harbour noise.

Related guest reviews

10

Alexander

18 Jan 2025

·

Stayed 2 nights

Hotel is strategically centrally located across the street from the harbor within easy walking access to Fuller’s 360 ferry to Waiheke Island as well as to a plethora of restaurants and shopping opportunities.

10

Wayne

12 Mar 2025

·

Stayed 3 nights

The location was perfect for us to start our cruise.

10

Terence

15 Jan 2026

·

Stayed 1 night

Very nice hotel in a great location for a visit to Auckland or the local islands. The ferry terminal is right across the street, and all of the CBD is within a few minutes walk. The rooms are modern, clean and comfortable, and all have huge windows with harbour views. The staff are very pleasant and helpful. This was our first M Social hotel stay and we wouldn't hesitate to book another. No complaints at all.

10

David

18 Mar 2025

·

Stayed 1 night

Perfect location as a pre-cruise hotel. Nice hotel, great staff and easy walking distance to shopping and restaurants.

10

Sandra

11 Nov 2025

·

Stayed 3 nights

Check in staff were very friendly and we had no problem storing our luggage until our room was ready. The room itself was clean and we had the best view of the waterfront. This hotel is ideally located. We had no problem without a car. We were able to walk everywhere.

10

Amanda

25 Apr 2025

·

Stayed 8 nights

Great location for being able to do anything in Auckland. Across the street from the ferry’s and walkable to almost everything in Auckland.

10

Samantha

16 Jan 2025

·

Stayed 2 nights

Great location

10

Leda

29 Jun 2025

·

Stayed 2 nights

The location is exceptional, making this hotel a top value for money choice.

10

Nick

29 Mar 2025

·

Stayed 2 nights

Great location , particularly if you are getting on / off a cruise.

8

Angela

29 Sept 2024

·

Stayed 1 night

My family stayed in a harbour view room. It was quite noisy with revving cars and music. Could also hear water trickling through the pipes which I found odd in a new complex. Other than the noise it’s in a great position. With lovely views.

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AI-generated summary based on recent guest reviews

Dining

Breakfast and the on-site restaurant/bar are often praised for tasty, varied options and good service, with popular happy hour offerings. Some guests find prices high.

Related guest reviews

10

Ronald

29 Mar 2025

·

Stayed 2 nights

M Social was perfect for a post cruise stay, walkable with luggage from the Prince pier cruise terminal. The staff were friendly, and the concierge was helpful in advising us and procuring tour reservations. Many excellent restaurants and the ferry terminal were within a short walk. Dinner and breakfast at the hotel were good options and we enjoyed both. The room was clean and roomy with a large modern shower. Ours came with a beautiful view of the harbor.

10

Mark

5 Dec 2025

·

Stayed 3 nights

After a month in New Zealand, this was the best hotel experience we have had. Rooms very comfortable, well equipped and clean. Fantastic restaurant and lovely bar area meant the hotel offered a comprehensive service. Staff were fantastic and could not have been more helpful.

8

P

17 Oct 2025

·

Stayed 3 nights

Nice hotel in a great location. The breakfast room/restaurant is pricey.Better signage on the cost of the breakfast buffet is needed as it is extremely overpriced

10

John

5 Apr 2025

·

Stayed 1 night

Just a one night stay after a cruise. Fabulous hotel. Clean, great amenities, great view, convenient location. Easy walk to many restaurants, shopping and hop on hop off bus. Great breakfast with many healthy options at a reasonable price. Staff was friendly and attentive. We got off a cruise ship in the morning. Staff held our luggage and it was in our room when we returned later that afternoon. Icing on the cake was the robot that delivered ice and towels to our door! Got an Uber to the airport within a couple minutes in the morning. I had not heard of this hotel chain before but I will be on the lookout for them in the future.

10

Mahesh

30 Nov 2025

·

Stayed 1 night

This hotel exceeded my already high expectations, which were shaped by some outstanding reviews. The location is fantastic-right on the bay and within easy walking distance of everything. The rooms were immaculately clean. Breakfast was excellent; the frittatas and made-to-order omelets were especially delicious. A huge shout-out to Vijaya (restaurant) plus Vy and Vince at reception, for their exceptional customer service and attention to detail. Overall, highly recommended!

8

Rainier

26 Oct 2025

·

Stayed 4 nights

This hotel is in such a great location. It’s close to restaurants (harbour eats, viaduct harbour, Starbucks, McDonald’s, short walk to ferries and shopping (queen street). The bed and pillows are very comfortable. The downside is you only have a small drawer for your clothes. The other small drawer contains the safe. There is a closet that contains the iron and ironing board. I’d rather have shelves in that closet and just request the iron if needed. The water temperature in the shower can change abruptly (it could be other rooms using the water or the washing machines on the 4th floor, where my room was) especially when someone uses the sink in the bathroom. There was a small carton of milk in our fridge for 2 days — but you can request from the front desk. I had the breakfast ($35 without the hot food, $45 with the hot food) and I loved the fruit selections — orange, mandarin, green apple, red apple, kiwi, watermelon, cantaloupe, pineapple. You can share the big classic breakfast ($35) which I think is good for 2 people. I highly recommend this hotel. Again I love the location. The service is excellent.

10

Miranda

2 Oct 2025

·

Stayed 1 night

Great location, friendly staff, good food

10

Kristen

2 Jan 2025

·

Stayed 1 night

Fantastic stay! New modern hotel across from ferry. Beautiful views and rooms. Extremely comfortable bed. Drinks and food in hotel restaurant excellent. Amazing service from all staff

10

Elias

2 Feb 2025

·

Stayed 2 nights

Excellent Stay – Great Staff & Comfort M Social exceeded my expectations! The staff was incredibly welcoming and attentive, making the stay feel special. The location is perfect—close to top attractions, dining, and shopping. The modern amenities and cozy design made the room feel luxurious yet comfortable. Breakfast was outstanding, with a variety of fresh and delicious options. Highly recommended!

8

lucy

30 Nov 2025

·

Stayed 3 nights

Spotless and comfortable room, great breakfast.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $149	2 $197	3 $313	4 $204	5 $240	6 $281	7 $316
8 $223	9 $190	10 $197	11 $185	12 $189	13 $177	14 $185
15 $166	16 $178	17 $186	18 $265	19 $255	20 $179	21 $211
22 $167	23 $281	24 $274	25 $186	26 $186	27 $190	28 $190
29 $167	30 $183

M Social Hotel Auckland

Prices for M Social Hotel Auckland

Monthly average prices

About this property

Location

Room options

Social View 1 King

Social View 2 Singles

Social View Loaded 2 Singles

Social Xl 2 Doubles

Social 2 Singles

Social 1 King

Social View Xl 2 Doubles

Social View Loaded 1 King

Harbour Suite View Loaded 1 King

Social Accessible 1 Queen

Guest reviews of M Social Hotel Auckland

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about M Social Hotel Auckland

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22 $169	23 $159	24 $184
25 $154	26 $155	27 $168	28 $165	29 $174	30 $368	31 $173