Name: Black Fox Lodge Pigeon Forge, Tapestry Collection by Hilton
Address: 3171 Parkway, Downtown Pigeon Forge, Pigeon Forge, Tennessee, United States of America, Pigeon Forge, Sevier County, US
Price range: US$140–US$469 per night
Rating: 8.73

What guests think

Across many reviews, Black Fox Lodge Pigeon Forge, Tapestry Collection by Hilton earns praise for its central location, clean and spacious rooms with balconies or river views, and friendly staff, creating a comfortable base for Pigeon Forge visits.

Guests frequently highlight the cozy lobby, outdoor areas, and a family friendly pool with slide. Common complaints include inconsistent housekeeping or follow up, occasional room odors or maintenance issues, and noise from nearby construction. Breakfast and on site dining are often considered good but not complimentary and can feel expensive, with bar quality and service varying. Overall, expect a convenient, comfortable stay with some service and maintenance variability.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Attractive lobby and outdoor areas plus a family friendly outdoor pool with a slide are highlights. Some note the outdoor pool can be cold.

Related guest reviews

6

Onie

13 Jan 2025

·

Stayed 2 nights

Dumsters overflowing. We had to remove our own garbage and take across the street.Fox den kitchen was overpriced and of poor quality. Forgot half our order. 51.00 for a pizza and 4 burnt chicken fingers. Very poor for a Hilton Tapestry facility.

10

Brooke

22 Feb 2023

·

Stayed 2 nights

The hotel and location were amazing. We had to wait later than 4 to check in but the nice lady at the front made up for it by giving us breakfast the two days we were there. Only wish you guys had an indoor pool/hot tub. Other than that it was great!

6

Kelly

19 May 2025

·

Stayed 2 nights

Whole place was being used as a photography studio and took over all the common areas including the lobby and pool area. Went on all 3 days we were there.

10

Kenneth

25 Dec 2024

·

Stayed 2 nights

Great hotel. It’s not the newest Hilton property but it’s been maintained nicely. Love that it overlooks the river/riverwalk. It’s Christmas time and the riverwalk is loaded with lights. Staff has been very responsive to our requests.

10

Randy

4 Jan 2025

·

Stayed 3 nights

Only thing i disliked is the bar closes at 10. Other than that everything was great.

10

Christy

21 Feb 2023

·

Stayed 3 nights

It has a great atmosphere and the restaurant and lobby had sitting areas where guest could hang out and visit together.

6

Kim

19 Jul 2025

·

Stayed 3 nights

The morning and day staff was amazing. The night guy was nit nice at all. The property is very clean but the room was very musky smelling. We could not get in the pool due to kids all the time. And the biggest thing to me was you will pay for all food. No free breakfast. The ladies that work the front desk are absolutely amazing. Very nice and respectful.

10

Mariah

22 Jun 2024

·

Stayed 1 night

Excellent facility, beautiful balcony, well designed pool area and friendly staff.

10

Roxane

4 Jul 2025

·

Stayed 1 night

We rented a suite. The room was beautiful and more spacious than we imagined. The staff was very friendly. The pool area was also nice and our six year old granddaughter loved the pool slide. We will definitely stay there again!

10

Elena

2 Sept 2025

·

Stayed 2 nights

The lobby and patio are very nice, with a fireplace and fire pit outside. Breakfast was good as well.

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Cleanliness

Many guests found rooms and common areas clean. Recurring issues include inconsistent housekeeping, musty or mildew odors, pests or stained areas, and occasional misses like dirty sheets or cobwebs.

Related guest reviews

6

Debra

28 Jul 2025

·

Stayed 6 nights

Daily housekeeping was terrible. Basically straightened bedding and restocked towels. A few days the trash wasn’t changed.

10

Belinda

3 Jul 2025

·

Stayed 2 nights

Property was very clean and comfortable

10

YANNIA

5 Jan 2025

·

Stayed 5 nights

Very clean hotel.

6

Terri

19 Nov 2024

·

Stayed 3 nights

The sheets on the bed were gross dirty and we had to call to get changed first night. They apologized and quickly took care of but not the impression you want to have when you arrive for what else is lurking around.

10

Jessica

12 Jun 2025

·

Stayed 4 nights

The hotel, our room, and bathroom were very clean! We stayed here for family vacation and the location was great. We had dinner and breakfast here as well and although not complimentary, it was very good.

8

Jenny

4 Jul 2025

·

Stayed 1 night

Clean room with a view of the river. It was a fast and easy check-in/ checkout process. Close to everything in Pigeon Forge.

4

Samantha

25 Jun 2025

·

Stayed 3 nights

The first room smelled like mildew, had a horrible stench. Went to the front desk and got a different room which was much better. Visible mold on the walls int he first room. Expecting more from a Hilton hotel.

10

Jon

3 Oct 2025

·

Stayed 2 nights

Rooms and sheets very clean. Staff very helpful. Location close to where all the action is at. Would definitely recommend staying here.

2

Haeder

8 Aug 2025

·

Stayed 1 night

This place was absolutely disgusting. The room was full of ants/spiders on the bed and bathroom. it was also musty inside the room. I talked to the front desk and they said sorry we can’t do anything for you. Because you booked through a third-party. Expedia. I contacted Expedia, which contacted them and they refuse to do refund,I have the videos to prove it which I showed to them. and they noted it and apologized. What is an apology gonna do. the least they can do is refund its almost $200 dollars. For a room that we can’t even sleep in. I would not recommend this place to anyone. save your money and go somewhere else.

8

Jean-Luc

2 May 2025

·

Stayed 1 night

We like the lodge and this was our second time there. We would return if we come back to the area. The room was clean but there were cobwebs in some corners and the balcony area did not seem clean. A large group was at breakfast and this highlighted the need for more seating space.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and many feature balconies with river views. Some report comfort or noise drawbacks such as firm beds or flat pillows, construction noise, unreliable in room connectivity, and view assignments not matching expectations.

Related guest reviews

10

Mary

17 Apr 2025

·

Stayed 1 night

Great room on the corner, Family Suite. Large living room, adjoining bedroom, bathroom. and especially the wrap around deck.

10

Patricia

19 Jun 2025

·

Stayed 2 nights

This place was awesome! I had a balcony room. It was so nice. It was updated, clean and quite comfortable. No free breakfast buffet, but there are plenty of really good places nearby. I would stay here again.

8

Caroline

19 Nov 2025

·

Stayed 3 nights

Hotel was nice. There was no cellular service in our room and the wifi hardly worked.

6

Lesley Marie

10 Feb 2025

·

Stayed 3 nights

Property was pretty nice but we paid more for a balcony room with water view. Had we know that our room would have been directly in front of a construction site that started at 7 every morning we would have never spent the extra money for the balcony that we did not utilize because of the noise.

10

Bobby

25 Nov 2025

·

Stayed 1 night

Our stay was spectacular! The hotel is gorgeous and the view of the river and the balcony was awesome. I would definitely recommend staying here.

6

Nanette

9 May 2025

·

Stayed 4 nights

The construction in the back was loud and it started at 7 a.m.:(

6

Bonnie

30 Jul 2025

·

Stayed 4 nights

The lobby is beautiful. Beds are terrible. Staff is friendly.

8

Robin

13 Aug 2024

·

Stayed 2 nights

The only non-positive comment I can make is regarding the room refrigerator. The on/off was mechanical not electronic; so every time the refrigerator went on it made a loud enough pop to wake me up. I just turned the refrigerator to off and slept well.

8

Talishae

17 May 2025

·

Stayed 2 nights

I booked a room that stated I would be overlooking a river… not the case at all!! Very disappointed

8

Heather

22 Jul 2025

·

Stayed 2 nights

It was close to everything, newer property for the area, could have beeb slightly cleaner in the room, pillows weren’t great.

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Service

Staff are frequently described as friendly and helpful, with smooth check in experiences and responsive assistance noted. However, some guests reported poor follow up or rudeness, housekeeping requests not honored, and isolated management or billing frustrations.

Related guest reviews

10

Adam Wayne

5 Jul 2025

·

Stayed 2 nights

Friendly and help staff! Great location!

10

Robert

12 May 2024

·

Stayed 4 nights

Everything was outstanding. Location was great. Room was clean. Cleaning staff and front desk staff were very pleasant. The young lady working the bar was outstanding as well. We really enjoyed our stay

4

Sean

16 Feb 2024

·

Stayed 2 nights

Horrible staff was ridiculously rude, especially the guy at the check in for breakfast was gone for 10 minutes I got tired of waiting so I started fixing my plate, guy was rude and told me to check I. First I said I have been waiting for 10 minutes and he said to that I’m the only one here…… well Hilton that’s not my fault

2

Kristian

25 Jul 2025

·

Stayed 3 nights

Room door left open after the room was served. Manager on duty would not return my phone call. Was charged for service I didn’t even use. Absolutely horrible experience especially when you’re on vacation.

10

Jon

3 Oct 2025

·

Stayed 2 nights

Rooms and sheets very clean. Staff very helpful. Location close to where all the action is at. Would definitely recommend staying here.

10

Kenneth

25 Dec 2024

·

Stayed 2 nights

Great hotel. It’s not the newest Hilton property but it’s been maintained nicely. Love that it overlooks the river/riverwalk. It’s Christmas time and the riverwalk is loaded with lights. Staff has been very responsive to our requests.

10

Jenna

14 Jul 2025

·

Stayed 3 nights

The property has a great pool and a wonderful location that is truly in the center of everything. The size of the room was great for our party with three young children. However our room was not cleaned. We had to ask four times on our second day for the room to be cleaned and it was still not done by 7:30pm which was very hard with the children. The same thing happened the following day. We explained to the manager that we really needed the room done before 5 since we had both a special needs child and baby in the group and they assured us that the room would be done but again it wasn’t. This time we found a wonderful housekeeper who did our room right away (not fully but she did the garbages and the towels.)When we ran into staff members over the following days they said of you’re in “X” room and it felt really obvious that they had been talking about us and made us question if we were wrong for asking for the room to be flipped. Those interactions made us feel like some of the staff could be highly unprofessional which was unfortunate because there are so many positives with the property in general.

10

Marisa

23 Jul 2025

·

Stayed 3 nights

Nice hotel we enjoyed our stay all the staff was friendly!

6

Robert

3 Jul 2024

·

Stayed 4 nights

Overall, it was a decent trip. Hotel is definitely showing some wear and tear. Not alot of maintenance going on. The lady at the front desk when we checked in had no personality and was NO help. This was our 5th stay at this location and may be our last.

8

Timothy

4 Aug 2025

·

Stayed 4 nights

The hotel is centrally located. Check in was super easy and the staff were friendly. The property is beautiful and nicely appointed. We had two rooms during our stay, both had balcony's. The rooms were identical. The beds were super comfortable. So the downside. We were given room 602. When we walked in the room looked great but it had a smell of something. Not sure if it was mildew or what but my kids picked up on it immediately.. My youngest has pretty significant allergies and was pretty congested when we checked out today. The frustrating part was that someone named Jesse text me on day 2 of 4 and asked how our stay was.. I told her about the smell and she said someone would be in touch but no one ever reached out. When we checked into the next room we definitely noticed there was no smell like in our room. Not sure if I would stay here again. If I do I will check the room before we agree to stay in the room.

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Location

Centrally located near The Island, shops, dining, and Dollywood, with easy access to the riverwalk; many found it convenient for exploring Pigeon Forge. A few noted nearby construction or messy sidewalks from waterfowl.

Related guest reviews

10

Katherine

8 Jan 2024

·

Stayed 2 nights

The Black Fox Lodge was great! The hotel is beautiful and comfortable. The room was nice and super convenient to so many Pigeon Forge attractions. We will be back to this property!

8

steve

23 Jun 2025

·

Stayed 2 nights

Slightly off the main road so there were options if traffic was bad.

10

Deborah

23 Feb 2025

·

Stayed 2 nights

Very nice hotel. It was convenient to a wedding venue.

10

Buck

5 Jan 2025

·

Stayed 3 nights

The property was within 2 miles of everything we planned to do this weekend. We will be staying here again in the future!

10

Terry

4 Apr 2025

·

Stayed 3 nights

Close to all attractions

8

Olga

1 Aug 2023

·

Stayed 4 nights

Great location, close to all the attractions, dining and Smokey mountains. Perfect for a family vacation.

8

Jenny

4 Jul 2025

·

Stayed 1 night

Clean room with a view of the river. It was a fast and easy check-in/ checkout process. Close to everything in Pigeon Forge.

10

Isaac

15 Apr 2025

·

Stayed 2 nights

Clean, great location.

10

Maryann

30 Mar 2025

·

Stayed 1 night

Property was clean safe and loved the self parking option and walking distance to shops and dining

10

Kenneth

6 Jan 2025

·

Stayed 3 nights

Right on the riverwalk. Close to dining and shopping. It had a holiday atmosphere.

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Dining

Breakfast and on site dining receive mixed feedback: many say the food is good, but it is not complimentary and prices feel high. Bar quality and service vary, and seating can be tight during busy times.

Related guest reviews

6

Onie

13 Jan 2025

·

Stayed 2 nights

Dumsters overflowing. We had to remove our own garbage and take across the street.Fox den kitchen was overpriced and of poor quality. Forgot half our order. 51.00 for a pizza and 4 burnt chicken fingers. Very poor for a Hilton Tapestry facility.

10

Stephen

10 Feb 2024

·

Stayed 1 night

Place looked new and nicely designed/built. Restaurant was good and convenient.

8

Katrina

22 Sept 2024

·

Stayed 3 nights

Only thing we didn't like was the $18.00, per person fee, for a standard hotel, normally free, breakfast. Wouldn't have minded either paying less or it being a decent breakfast for $18.00. Everything else was nice.

8

Dannier

27 Nov 2023

·

Stayed 4 nights

Good hotel, but IMO the breakfast should be included, given the cost.

6

Kim

19 Jul 2025

·

Stayed 3 nights

The morning and day staff was amazing. The night guy was nit nice at all. The property is very clean but the room was very musky smelling. We could not get in the pool due to kids all the time. And the biggest thing to me was you will pay for all food. No free breakfast. The ladies that work the front desk are absolutely amazing. Very nice and respectful.

10

Jerrell

19 Mar 2023

·

Stayed 3 nights

Lovely quiet place. Really enjoyed the dining and bar.

10

Brandi

1 Dec 2024

·

Stayed 2 nights

Nice hotel and clean. Breakfast was delicious! Breakfast was a little pricey, but had many options. I would stay here again.

10

Tamara

16 Aug 2025

·

Stayed 1 night

We had a pleasant day. Had a nice room with a balcony that looked out onto the creek. The view beyond the water was the side of another hotel and roadways. The food was OK. The cocktails were a bit of a miss, but the service was great. They offer pumped products in the bathroom, but the pumps either didn’t work or there was no product in the pumps so bring your own toiletries Into the shower

10

Elena

2 Sept 2025

·

Stayed 2 nights

The lobby and patio are very nice, with a fireplace and fire pit outside. Breakfast was good as well.

8

Jean-Luc

2 May 2025

·

Stayed 1 night

We like the lodge and this was our second time there. We would return if we come back to the area. The room was clean but there were cobwebs in some corners and the balcony area did not seem clean. A large group was at breakfast and this highlighted the need for more seating space.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$118
February	US$109
March	US$158
April	US$198
May	US$165
June	US$168
July	US$178
August	US$189
September	US$195
October	US$243
November	US$198
December	US$174

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $177	16 $226	17 $319	18	19 $374
20 $173	21 $144	22 $140	23 $144	24 $155	25 $253	26 $196
27 $141	28 $167	29 $172	30 $198

Su	Mo	Tu	We	Th	Fr	Sa
				1 $206	2 $469	3 $368
4 $201	5 $172	6 $169	7 $185	8 $242	9	10
11 $228	12 $357	13 $375	14 $338	15 $263	16 $435	17
18 $166	19 $185	20 $188	21 $192	22 $246	23 $356	24 $355
25 $170	26 $157	27 $159	28 $160	29 $185	30 $230	31 $166

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Adapted Accessible, Room, 2 Queen Beds (Mobility & Hearing, Roll-In Shower)

Room, 2 Queen Beds, Patio

Adapted Accessible, Room, 2 Queen Beds (Mobility & Hearing, 3X3 Shower)

Adapted Accessible, Room, 2 Bedrooms (Mobility & Hearing, 3X3 Shower)

Suite, 2 Queen Beds, Balcony, River View (Corner)

Adapted Accessible, Suite, 2 Queen Beds (Mobility & Hearing, Roll-In Shower)

Room, 2 Queen Beds, Patio (River View)

Deluxe Room, Multiple Beds, Balcony, River View

Suite, 2 Bedrooms

Room, 2 Queen Beds

Room, 2 Queen Beds, Balcony, River View

Junior Suite, Multiple Beds

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Black Fox Lodge Pigeon Forge, Tapestry Collection by Hilton

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Prices for upcoming dates