Dukes The Palm Dubai Hotel
US$341
/ night
Avg. for November
Prices for Dukes The Palm Dubai Hotel
Select dates to see prices and availability
US$341
/ night
Avg. for November
Monthly average prices
Nightly prices at Dukes The Palm Dubai Hotel average US$89 in the cheapest month (June) and US$341 in the most expensive month (November), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$263 |
| February | US$243 |
| March | US$196 |
| April | US$164 |
| May | US$128 |
| June | US$89 |
| July | US$122 |
| August | US$99 |
| September | US$106 |
| October | US$283 |
| November | US$341 |
| December | US$339 |
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Nov · US$341
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Most expensive: November (~US$341)
Cheapest: June (~US$89)
About this property
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including a health club and an outdoor pool. This hotel also featu...
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including a health club and an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Business amenities
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Free valet parking is available onsite.
Dining
Enjoy international cuisine at Great British Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Rooms
Make yourself at home in one of the 506 air-conditioned rooms featuring LED televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets.
Location
With a stay at Dukes The Palm Dubai Hotel in Dubai (Palm Jumeirah), you'll be a 2-minute drive from Palm Jumeirah Mall and 7 minutes from Dubai Marina Mall. This beach hotel is 3.8 mi (6 km) from Aquaventure and 4.4 mi (7.2 km) from Jebel Ali Race Course.
What's nearby
Palm Jumeirah Mall(0.3 Miles)
Palm West Beach(0.7 Miles)
The View at The Palm(0.8 Miles)
The Pointe(1.4 Miles)
Atlantis, The Palm(2.6 Miles)
Dubai College(2.7 Miles)
Lost World Aquarium(3.7 Miles)
Aquaventure(3.8 Miles)
Dubai Marina Mall(4.2 Miles)
Al Sufouh Beach(4.3 Miles)
The Walk(4.4 Miles)
Skydive Dubai(4.4 Miles)
Jebel Ali Race Course(4.4 Miles)
Marina Beach(4.5 Miles)
Mohammad Bin Ahmed Al Mulla Mosque(4.5 Miles)
Al Maktoum Intl. Airport (DWC)(26.4 Miles)
Dubai Intl. Airport (DXB)(20 Miles)
Sharjah (SHJ-Sharjah Intl.)(37 Miles)
Parking
Restaurant
Swimming pool
Business centre
Room service
Valet parking
Location
Palm Jumeirah Dubai, Dubai, United Arab Emirates
Palm Jumeirah Mall (0.3 Miles)
Palm West Beach (0.7 Miles)
The View at The Palm (0.8 Miles)
The Pointe (1.4 Miles)
Atlantis, The Palm (2.6 Miles)
Dubai College (2.7 Miles)
Room options
4
Deluxe Studio Private Beach, Infinity Pool, Lazy River & Kids Club Access
Room details
1 Extra-Large Double Bed
Sleeps 2
280 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
4
Executive Studio Private Beach, Infinity Pool, Lazy River & Kids Club Access
Room details
1 Extra-Large Double Bed
Sleeps 3
517 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
5
Superior Studio Private Beach, Infinity Pool, Lazy River & Kids Club Access
Room details
1 Extra-Large Double Bed
Sleeps 2
344 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
4
Superior Suite with Private Beach, Infinity Pool & Lazy River & Kids Club Access
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 4
646 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
6
Royal Suite with Private Beach, Infinity Pool & Lazy River & Kids Club Access
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 4
1615 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
4
Grand Studio Private Beach, Infinity Pool, Lazy River & Kids Club Access
Room details
1 Extra-Large Double Bed
Sleeps 3
549 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
4
Deluxe Room Private Beach, Infinity Pool, Lazy River & Kids Club Access
Room details
1 Extra-Large Double Bed
1 Single Bed
Sleeps 2
291 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
2
Premium Suite with Private Beach, Infinity Pool & Lazy River & Kids Club Access
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 4
764 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
4
Deluxe Suite with Private Beach, Infinity Pool & Lazy River & Kids Club Access
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 3
603 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
3
Premium Studio Private Beach, Infinity Pool, Lazy River & Kids Club Access
Room details
1 Double Bed
Sleeps 2
388 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
4
Premium Room Private Beach, Infinity Pool, Lazy River & Kids Club Access
Room details
1 Extra-Large Double Bed
2 Single Beds
Sleeps 3
398 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
4
Premium One Bedroom Apartment with Private Beach, Infinity Pool & Lazy River
Room details
1 Extra-Large Double Bed
and 2 Sofa Beds
Sleeps 3
646 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
4
Superior Room Private Beach, Infinity Pool, Lazy River & Kids Club Access
Room details
1 Extra-Large Double Bed
2 Single Beds
Sleeps 2
344 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
4
Apartment, 1 Bedroom Private Beach, Infinity Pool, Lazy River & Kids Club Access
Room details
1 Extra-Large Double Bed
and 2 Sofa Beds
Sleeps 4
603 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
Guest reviews of Dukes The Palm Dubai Hotel
8.5
Very good
Based on 5,757 verified reviews
Who stays here?
Business
16%
Couple
38%
Family
24%
Group
22%
What guests think
AI-generated summary based on recent guest reviews
At Dukes The Palm Dubai Hotel, travellers praise the friendly staff and pools, while repeated comments note dated rooms, maintenance issues, busy breakfasts with extra‑cost coffees, and crowding or closures around sunbeds and the lazy river.
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What guests think
At Dukes The Palm Dubai Hotel, travellers praise the friendly staff and pools, while repeated comments note dated rooms, maintenance issues, busy breakfasts with extra‑cost coffees, and crowding or closures around sunbeds and the lazy river.
Many enjoy the private beach and skyline views, plus convenient access to Nakheel Mall and the monorail. Service is widely described as warm and helpful, though several reviews mention slow check‑in/out and inconsistent housekeeping. Dining feedback is mixed: plentiful buffets and a popular Indian restaurant contrast with repetitive choices and pricey drinks, with espresso or cappuccino often charged separately. Expect a good‑value Palm stay with resort facilities, but not consistent five‑star polish.
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AI-generated summary based on recent guest reviews
Facilities
Multiple reviews highlight the infinity pool, indoor pool, lazy river and direct beach access, plus a gym with good views. Downsides include occasional lazy‑river closure, worn umbrellas/sunbeds, and limited sunbeds at busy times or weekends.
Related guest reviews
10
Lai Wah
30 Oct 2025
·
Stayed 1 night
The breakfast buffet provide variety choice of food. The hotel is super nice, well equipped. The private beach along with the swimming pool and lazy river is the highlight part for my family during the stay.
The breakfast buffet provide variety choice of food. The hotel is super nice, well equipped. The private beach along with the swimming pool and lazy river is the highlight part for my family during the stay.
2
Mark
6 Aug 2025
·
Stayed 1 night
Arrived about midnight. No q at reception but the hotel must use a very antiquated system. Every interaction with the computer took the poor check in staff ages. Check out took even longer. It literally took 7 mins of tapping to check out our two rooms….there were no incidentals or issues. That should’ve taken a minute at most! Therefore there is a sense of panic at all times at the desks. The poor poor staff! Rooms were ok but tired. Lighting systems and switches in both rooms were temperamental and old. The lift call touchscreen devices are ridiculously complex, it’s too easy to call the wrong floor and therefore create delays in the system. Just go back to a normal call button system. Breakfast was a chaotic shambles. The food was good though. The poor staff are overworked. Lazy river had mould at tide level all the way round. It felt grubby. The main pool and beach have an amazing view, although again, the pool was damaged and felt grubby. The staff try hard but are disillusioned and they are too busy to provide genuine customer service. The ambiance in the hotel is not relaxing. The hotel is cheaper than most and it shows. Not worth it. We moved after one night to the Fairmont Palm 200 metres along the road. Far superior in every way.
Arrived about midnight. No q at reception but the hotel must use a very antiquated system. Every interaction with the computer took the poor check in staff ages. Check out took even longer. It literally took 7 mins of tapping to check out our two rooms….there were no incidentals or issues. That should’ve taken a minute at most! Therefore there is a sense of panic at all times at the desks. The poor poor staff! Rooms were ok but tired. Lighting systems and switches in both rooms were temperamental and old. The lift call touchscreen devices are ridiculously complex, it’s too easy to call the wrong floor and therefore create delays in the system. Just go back to a normal call button system. Breakfast was a chaotic shambles. The food was good though. The poor staff are overworked. Lazy river had mould at tide level all the way round. It felt grubby. The main pool and beach have an amazing view, although again, the pool was damaged and felt grubby. The staff try hard but are disillusioned and they are too busy to provide genuine customer service. The ambiance in the hotel is not relaxing. The hotel is cheaper than most and it shows. Not worth it. We moved after one night to the Fairmont Palm 200 metres along the road. Far superior in every way.
10
Chris
29 May 2025
·
Stayed 10 nights
From start to finish, our first trip to Dubai (and to the Dukes at The Palm) was absolutely top tier and it will certainly not be our last. We arrived to the hotel around midnight to check in and the entrance hall was something to see....beautiful. Mary was welcoming, efficient and before we knew it we were checked in and on our way up to our room. The room was clean, spacious and the only comment i would of had that we could have done with a few more hangers in the wardrobe (but thats the only issue we had the whole time there) The gym facilities were good, the indoor pool was nice and quiet, and the outdoor pool and beach area were brilliant. Again, only comment would be that there was a lot of towels sitting on loungers that were not in use for well over an hour while people were looking for sun loungers. The food and drink from ULA at the pool area was great, breakfast service at GBR had a goo selection, and the food in the Khyber restaurant was top tier!!! Room cleaners always had our room immaculate, and even tidied and organised my partners make-up and brushes when cleaning the room.........she was over the moon! Service from everyone in the hotel was 2nd to none, and Riza assisted us with a late checkout when leaving as our flight wasn't until 0130 the next morning.....it was slightly expensive to keep the room on the extra 7/8 hours, although we would have been struggling if we hadn't. All in all, couldn't have asked for a better experience!!
From start to finish, our first trip to Dubai (and to the Dukes at The Palm) was absolutely top tier and it will certainly not be our last. We arrived to the hotel around midnight to check in and the entrance hall was something to see....beautiful. Mary was welcoming, efficient and before we knew it we were checked in and on our way up to our room. The room was clean, spacious and the only comment i would of had that we could have done with a few more hangers in the wardrobe (but thats the only issue we had the whole time there) The gym facilities were good, the indoor pool was nice and quiet, and the outdoor pool and beach area were brilliant. Again, only comment would be that there was a lot of towels sitting on loungers that were not in use for well over an hour while people were looking for sun loungers. The food and drink from ULA at the pool area was great, breakfast service at GBR had a goo selection, and the food in the Khyber restaurant was top tier!!! Room cleaners always had our room immaculate, and even tidied and organised my partners make-up and brushes when cleaning the room.........she was over the moon! Service from everyone in the hotel was 2nd to none, and Riza assisted us with a late checkout when leaving as our flight wasn't until 0130 the next morning.....it was slightly expensive to keep the room on the extra 7/8 hours, although we would have been struggling if we hadn't. All in all, couldn't have asked for a better experience!!
6
Christian
6 Apr 2025
·
Stayed 8 nights
Das Hotel hat keinen 5* Standard. Die Zimmer sind verlebt und in die Jahre gekommen. Wir hatten ein Executive Studio, welches zwei Balkone hatte. Die Tische auf den Balkonen sind länger nicht gereinigt worden und waren mit einer Sandschicht überzogen. Der TV im Schlafzimmer hatte Bildfehler, vermutlich weil Leute oft dagegen gelaufen sind, weil der Durchgang am Fußende des Bettes so eng ist. Das Essen im Restaurant ist ok, aber über mehrere Tage hinweg wenig abwechslungsreich (sowohl Frühstück, wie Abendessen). Im Restaurant ist es laut, abends läuft dazu noch sehr laute Musik. Der Service im Restaurant ist mäßig. Kaffee kann man sich nicht selbst holen, aber wenn man Pech hat, hat man fast fertig gefrühstückt, bis man einen Kaffee bestellen kann. Und wenn man dann aufsteht, um nochmal was vom Buffet zu holen werden volle Gläser und Tassen sofort weggeräumt, sodass man am besten immer einzeln geht. Der Pool selbst wäre schön, wenn da nicht die oftmals sehr zerschlissenen Schirme und Liegen wären. Insbesondere am Strand sind mehr Schirme defekt, als in Ordnung. Der Pool wird auch von Anwohnern des benachbarten Appartementhauses sowie Tagesgästen des Beach Clubs besucht. Im Pool sind manche Fliesen defekt, der Lazy River ist vollständig abgesperrt und außer Betrieb.
Das Hotel hat keinen 5* Standard. Die Zimmer sind verlebt und in die Jahre gekommen. Wir hatten ein Executive Studio, welches zwei Balkone hatte. Die Tische auf den Balkonen sind länger nicht gereinigt worden und waren mit einer Sandschicht überzogen. Der TV im Schlafzimmer hatte Bildfehler, vermutlich weil Leute oft dagegen gelaufen sind, weil der Durchgang am Fußende des Bettes so eng ist. Das Essen im Restaurant ist ok, aber über mehrere Tage hinweg wenig abwechslungsreich (sowohl Frühstück, wie Abendessen). Im Restaurant ist es laut, abends läuft dazu noch sehr laute Musik. Der Service im Restaurant ist mäßig. Kaffee kann man sich nicht selbst holen, aber wenn man Pech hat, hat man fast fertig gefrühstückt, bis man einen Kaffee bestellen kann. Und wenn man dann aufsteht, um nochmal was vom Buffet zu holen werden volle Gläser und Tassen sofort weggeräumt, sodass man am besten immer einzeln geht. Der Pool selbst wäre schön, wenn da nicht die oftmals sehr zerschlissenen Schirme und Liegen wären. Insbesondere am Strand sind mehr Schirme defekt, als in Ordnung. Der Pool wird auch von Anwohnern des benachbarten Appartementhauses sowie Tagesgästen des Beach Clubs besucht. Im Pool sind manche Fliesen defekt, der Lazy River ist vollständig abgesperrt und außer Betrieb.
8
Margaret Ann
1 Jan 2025
·
Stayed 6 nights
Hotel is looking dated in some areas. Childrens pool was closed for the duration of the stay, with the adult pool too deep for children under 12. Friendly staff and a good budget hotel
Hotel is looking dated in some areas. Childrens pool was closed for the duration of the stay, with the adult pool too deep for children under 12. Friendly staff and a good budget hotel
8
Nathalie
19 Jan 2025
·
Stayed 3 nights
Overall it’s a lovely hotel with great facilities. Beautiful indoor pool with gorgeous views and an adequate gym. We only used the breakfast buffet which was fine so I cannot comment on the other food and beverage facilities. The rooms were spacious, modern and very comfortable. The hotel is directly opposite Nakheel mall which is great for food shopping at Waitrose, cafes and the odd bit of shopping if you have forgotten anything. The hotel is at the end of West Beach on the Palm, which is perfect for walking and choices of places to eat and drink. The views from the pool and private beach are really nice across Dubai.
Overall it’s a lovely hotel with great facilities. Beautiful indoor pool with gorgeous views and an adequate gym. We only used the breakfast buffet which was fine so I cannot comment on the other food and beverage facilities. The rooms were spacious, modern and very comfortable. The hotel is directly opposite Nakheel mall which is great for food shopping at Waitrose, cafes and the odd bit of shopping if you have forgotten anything. The hotel is at the end of West Beach on the Palm, which is perfect for walking and choices of places to eat and drink. The views from the pool and private beach are really nice across Dubai.
8
Gareth
16 Nov 2025
·
Stayed 10 nights
Lovely room at Dukes, staff were friendly and helpful. The pool area is a little tired. Pool itsf is lovely but needs some upgrades ro tiles etc. Also gets very busy on weekend. Struggled to find 2 sun beds together. Beer very expensive too, 69 dir 500 mls of Peroni. 15 less in the Hilton down the road. Overall very good stay a d would happily return.
Lovely room at Dukes, staff were friendly and helpful. The pool area is a little tired. Pool itsf is lovely but needs some upgrades ro tiles etc. Also gets very busy on weekend. Struggled to find 2 sun beds together. Beer very expensive too, 69 dir 500 mls of Peroni. 15 less in the Hilton down the road. Overall very good stay a d would happily return.
10
Paul
3 Feb 2026
·
Stayed 4 nights
Great foyer, well designed rooms, access to the beach and lovely pool.
Great foyer, well designed rooms, access to the beach and lovely pool.
10
Thomas
26 Nov 2025
·
Stayed 6 nights
sehr tolles Hotel, für Dubai. Außergewöhnlich, weil einigermaßen entspannt alles. unsere wichtigsten Kriterien wurden erfüllt, Frühstück sehr schön draußen sitzen, perfekter Strandzugang und vor allem ist der Strandanschnitt breiter als bei den Nachbar Hotels an der Promenade. wenn man unbedingt etwas zum kritisieren haben will, dann das schwache Internet und die laute Partymusik am Wochenende in der Strandbar und auch am Strand.
sehr tolles Hotel, für Dubai. Außergewöhnlich, weil einigermaßen entspannt alles. unsere wichtigsten Kriterien wurden erfüllt, Frühstück sehr schön draußen sitzen, perfekter Strandzugang und vor allem ist der Strandanschnitt breiter als bei den Nachbar Hotels an der Promenade. wenn man unbedingt etwas zum kritisieren haben will, dann das schwache Internet und die laute Partymusik am Wochenende in der Strandbar und auch am Strand.
8
Ryan
17 Apr 2025
·
Stayed 6 nights
Overall a nice hotel, the Beach Umbrellas need updating as all have rips in and do not stay in place, Hotels.com VIP Reward only available in the hotel bar not all bars on complex, the outside flooring lets the look of the property feel dated.
Overall a nice hotel, the Beach Umbrellas need updating as all have rips in and do not stay in place, Hotels.com VIP Reward only available in the hotel bar not all bars on complex, the outside flooring lets the look of the property feel dated.
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AI-generated summary based on recent guest reviews
Cleanliness
Feedback is mixed: many found rooms and public areas clean or spotless, but several reported stained carpets or balconies, bathroom mold/leaks, and inconsistent room servicing.
Related guest reviews
10
Rajeev
2 Jan 2026
·
Stayed 7 nights
Great buffet options. Excellent cleaning services. Staff behaviour was above and beyond expectations. So overall everything was superb.
Great buffet options. Excellent cleaning services. Staff behaviour was above and beyond expectations. So overall everything was superb.
2
Aysha
22 Jul 2024
·
Stayed 1 night
The lobby was very well kept but the room was just below average towels and bedsheets were very dirty there were no tissue papers in the room I would never stay here again
The lobby was very well kept but the room was just below average towels and bedsheets were very dirty there were no tissue papers in the room I would never stay here again
10
Ravin
10 Jul 2025
·
Stayed 6 nights
Beautiful and clean accommodation
Beautiful and clean accommodation
2
Balal
29 Oct 2025
·
Stayed 5 nights
The room was filthy… dust everywhere. Doors- disgustingly dirty. Carpet filthy and stank of mould meant to be clean for praying can’t imagine last time it was washed or cleaned. Balcony dirty. Furniture in the room was so outdated and falling apart. Dust everywhere in the room including corners and around the bed. Behind the cabinets. Broken wardrobe doors Dirty curtains Phone constantly flashing message throughout day and night but no message Cockroach in room Control Buttons not working properly Bath was leaking- fixed 2nd time of asking then smell of sealant for days. Toilet leaking not been fixed we mentioned this on day 2 Terrible shower pressure One time we were given hand towels throughout a 5 night stay. Smell in bathroom- mould Hallway outside room smelt of urine Breakfast- Terrible quality of produce. Watered down yoghurts and juice Bakery is not fresh made- budget supermarket quality. Breakfast staff are slow and uninterested. Beach parasols- full of holes. SunBeds ripped and poor quality. Aircons around hotel leaking. Reception is a circus and far too busy and no ones ever at guest relations 5 Star Hotel?? Please!!! 3 star at best. Was told a manager would come and speak to us about a cockroach being in the room but no one came and no one cared. The Ula beach restaurant was nice only positive thing I can say. Good location but traffic is a nightmare in the evenings getting off the palm. Don’t stay Don’t waste your money on this hotel!!
The room was filthy… dust everywhere. Doors- disgustingly dirty. Carpet filthy and stank of mould meant to be clean for praying can’t imagine last time it was washed or cleaned. Balcony dirty. Furniture in the room was so outdated and falling apart. Dust everywhere in the room including corners and around the bed. Behind the cabinets. Broken wardrobe doors Dirty curtains Phone constantly flashing message throughout day and night but no message Cockroach in room Control Buttons not working properly Bath was leaking- fixed 2nd time of asking then smell of sealant for days. Toilet leaking not been fixed we mentioned this on day 2 Terrible shower pressure One time we were given hand towels throughout a 5 night stay. Smell in bathroom- mould Hallway outside room smelt of urine Breakfast- Terrible quality of produce. Watered down yoghurts and juice Bakery is not fresh made- budget supermarket quality. Breakfast staff are slow and uninterested. Beach parasols- full of holes. SunBeds ripped and poor quality. Aircons around hotel leaking. Reception is a circus and far too busy and no ones ever at guest relations 5 Star Hotel?? Please!!! 3 star at best. Was told a manager would come and speak to us about a cockroach being in the room but no one came and no one cared. The Ula beach restaurant was nice only positive thing I can say. Good location but traffic is a nightmare in the evenings getting off the palm. Don’t stay Don’t waste your money on this hotel!!
6
ANGELO
8 May 2024
·
Stayed 6 nights
Nice hotel overall good location and very good services - beach and swimming pools are nice and enjoyable. The overall organization though was very approximate: - room cleaning is very poor . I have to call 3 times to get my room made up in 6 days - cleaning is very superficial. My room door and furniture was dirty and never cleaned - I didn’t get the towels and a shower mat all the times … we were 4 occupants and we got just to face towels -at the beach towels where often not available in the late morning and afternoons - half board was ok but lacked of quality some time but just right for the price - my deposit it is held after 2 days of check out Overall I would probably not return to this hotel.
Nice hotel overall good location and very good services - beach and swimming pools are nice and enjoyable. The overall organization though was very approximate: - room cleaning is very poor . I have to call 3 times to get my room made up in 6 days - cleaning is very superficial. My room door and furniture was dirty and never cleaned - I didn’t get the towels and a shower mat all the times … we were 4 occupants and we got just to face towels -at the beach towels where often not available in the late morning and afternoons - half board was ok but lacked of quality some time but just right for the price - my deposit it is held after 2 days of check out Overall I would probably not return to this hotel.
10
Huw
21 Nov 2025
·
Stayed 7 nights
Room was spotless and cleaned daily to a high standard, staff was friendly and helpful at all times especially Kevin the car/ taxi coordinator, would recommend the Dukes Hotel to family and friends for a great stay at Dubai.
Room was spotless and cleaned daily to a high standard, staff was friendly and helpful at all times especially Kevin the car/ taxi coordinator, would recommend the Dukes Hotel to family and friends for a great stay at Dubai.
4
Ricardo
8 Jun 2025
·
Stayed 1 night
Very dirty rooms, balkon I have to clean it by myself, 2 Towels, 2 waters for 3 people. Only good thing was food
Very dirty rooms, balkon I have to clean it by myself, 2 Towels, 2 waters for 3 people. Only good thing was food
6
Anica
22 Nov 2025
·
Stayed 1 night
Wir hatten ein Upgrade auf ein traumhaftes Zimmer bekommen. Das war wirklich toll. Allerdings war der Aussicht vom Balkon nicht sehr schön und der Teppich müsste ausgetauscht werden, es hat etwas „muffig“ gerochen. Allerdings war der Strand nicht sehr schön. Sie Liegen waren schon sehr abgenutzt und die Polster dreckig. Wir waren nur eine Nacht da und wollten gern das Frühstück auf den Anreise Tag vorziehen. Dieses war nicht möglich. Warum auch immer? In anderen Hotels war dies noch nie ein Problem. Als wir dann am nächsten Tag beim Frühstück waren, mussten wir feststellen, dass man sich das hätte sparen können. Die Auswahl war sehr klein und für Latte Machiato hätte man einen Aufpreis zahlen müssen! Das habe ich noch nie erlebt. Wie gesagt für eine Nacht war es ok, und das Zimmer war sehr toll. Aber wir kommen nicht wieder.
Wir hatten ein Upgrade auf ein traumhaftes Zimmer bekommen. Das war wirklich toll. Allerdings war der Aussicht vom Balkon nicht sehr schön und der Teppich müsste ausgetauscht werden, es hat etwas „muffig“ gerochen. Allerdings war der Strand nicht sehr schön. Sie Liegen waren schon sehr abgenutzt und die Polster dreckig. Wir waren nur eine Nacht da und wollten gern das Frühstück auf den Anreise Tag vorziehen. Dieses war nicht möglich. Warum auch immer? In anderen Hotels war dies noch nie ein Problem. Als wir dann am nächsten Tag beim Frühstück waren, mussten wir feststellen, dass man sich das hätte sparen können. Die Auswahl war sehr klein und für Latte Machiato hätte man einen Aufpreis zahlen müssen! Das habe ich noch nie erlebt. Wie gesagt für eine Nacht war es ok, und das Zimmer war sehr toll. Aber wir kommen nicht wieder.
6
Laura
15 Apr 2025
·
Stayed 7 nights
Pictures look different to the actual rooms. Rooms are very back dated. The rooms weren’t very clean. Pool and beach were lovely but the pools tiles weren’t coming off a lot in the pool. The food is really nice it’s just a let down by the rooms and cleanliness
Pictures look different to the actual rooms. Rooms are very back dated. The rooms weren’t very clean. Pool and beach were lovely but the pools tiles weren’t coming off a lot in the pool. The food is really nice it’s just a let down by the rooms and cleanliness
8
Josh
25 Nov 2025
·
Stayed 7 nights
Great pool amenities, room was always spotless
Great pool amenities, room was always spotless
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AI-generated summary based on recent guest reviews
Rooms
Rooms range from spacious and comfortable to dated and tired, with reports of faulty switches, weak or fluctuating showers, noisy AC, and awkward bath‑over‑shower designs. Some studios and suites are roomy with kitchens and views, but a few feel small or dark.
Related guest reviews
8
Pamela
21 Aug 2025
·
Stayed 3 nights
Simply amazing, only bad thing was our shower would take forever to drain and had a weird smell but overall the hotel is stunning.
Simply amazing, only bad thing was our shower would take forever to drain and had a weird smell but overall the hotel is stunning.
6
Majid
18 Dec 2025
·
Stayed 4 nights
Room was too small
Room was too small
10
Kara
23 Feb 2025
·
Stayed 3 nights
Rooms on 2nd floor have no windows be sure to request a high floor.
Rooms on 2nd floor have no windows be sure to request a high floor.
10
Paula
31 May 2025
·
Stayed 5 nights
Great hotel in a great location. The hotel smeakt amazing, it was clean and the room we stayed in was more than adequate with a bedroom, kitchen area and two bathrooms. The pool area was open until 10pm which was great.
Great hotel in a great location. The hotel smeakt amazing, it was clean and the room we stayed in was more than adequate with a bedroom, kitchen area and two bathrooms. The pool area was open until 10pm which was great.
6
Imad
17 Dec 2025
·
Stayed 3 nights
Room was good , although the hotel needs renovation. The furniture and equipments are getting old . Services are good and food too. The pool and the beach make up for the poor quality of client relation I had a very cold wel
Room was good , although the hotel needs renovation. The furniture and equipments are getting old . Services are good and food too. The pool and the beach make up for the poor quality of client relation I had a very cold wel
6
Rebecca
5 Jan 2026
·
Stayed 9 nights
The hotel has changed significantly since our visit a few years ago and sadly no longer reflects a five-star standard. The rooms feel tired and unkempt, and it was disappointing to have to pay extra for basic items such as standard lattes at breakfast which always was included before. The overall quality of the food has also declined. Unfortunately, despite having stayed here many times in the past, we will not be returning.
The hotel has changed significantly since our visit a few years ago and sadly no longer reflects a five-star standard. The rooms feel tired and unkempt, and it was disappointing to have to pay extra for basic items such as standard lattes at breakfast which always was included before. The overall quality of the food has also declined. Unfortunately, despite having stayed here many times in the past, we will not be returning.
6
Katherine
1 Jun 2025
·
Stayed 3 nights
For what we paid the hotel was fine. All of the staff were lovely and very helpful. The breakfast buffet had a really great selection of food which we enjoyed. The location is good for walking across the nakheel mall. However there were a few things in the room that bothered us. The light switches were very annoying, they had an image on them for which switch did what but this has faded and is impossible to see when it’s dark and you need a light on. There’s also a delay between pressing the button and anything happening so you’re not sure if it’s worked or not. The fridge door in our room didn’t shut properly which was frustrating as it meant we couldn’t keep anything properly cool. The shower wasn’t great, doesn’t have much power and wouldn’t stay a consistent temperature, kept going freezing cold or scolding hot. It’s also quite difficult to get into as it’s a bath within a shower screen and there’s not anything to hold onto whilst climbing into the bath except the flimsy glass door. I don’t know if we were there a busy week but the outside pool very quickly ran out of sunbeds and we were sent down to the beach.
For what we paid the hotel was fine. All of the staff were lovely and very helpful. The breakfast buffet had a really great selection of food which we enjoyed. The location is good for walking across the nakheel mall. However there were a few things in the room that bothered us. The light switches were very annoying, they had an image on them for which switch did what but this has faded and is impossible to see when it’s dark and you need a light on. There’s also a delay between pressing the button and anything happening so you’re not sure if it’s worked or not. The fridge door in our room didn’t shut properly which was frustrating as it meant we couldn’t keep anything properly cool. The shower wasn’t great, doesn’t have much power and wouldn’t stay a consistent temperature, kept going freezing cold or scolding hot. It’s also quite difficult to get into as it’s a bath within a shower screen and there’s not anything to hold onto whilst climbing into the bath except the flimsy glass door. I don’t know if we were there a busy week but the outside pool very quickly ran out of sunbeds and we were sent down to the beach.
6
David
28 Oct 2023
·
Stayed 4 nights
Good location but tired room with very small bathroom. Shower was poor and very noisy AC. Very crowded breakfast buffet. Nice pool and private beach.
Good location but tired room with very small bathroom. Shower was poor and very noisy AC. Very crowded breakfast buffet. Nice pool and private beach.
10
orietta
24 Oct 2025
·
Stayed 2 nights
Camera speciale. Pulita, spaziosa, elegante.
Camera speciale. Pulita, spaziosa, elegante.
8
Daniel
19 Nov 2025
·
Stayed 7 nights
The staff at the Dukes Hotel are all very friendly and willing to help. Our room was clean and tidy, but the bathroom was showing its age. The toilet didn't always flush properly, and the shower door seal leaked, which meant every shower produced a small flood on the bathroom floor. We did inform Reception, and they sent engineers to our room to try to fix the issues. Whilst the shower seal was improved, it still din't prevent leaks on the floor, and the toilet flushing issues remained throughout our stay. The room had an electronic 'Do Not Disturb' and 'Clean My Room' indicator, but the staff didn't seem to take any notice of them. Once they knocked to clean our room when the Do Not Disturb indicator was on, and twice they failed to clean the room, despite the Clean My Room indicator showing, so we had to ask at Reception for our room to be clean. To be fair, they did act on this very quickly, but it would've been nice to have had the room cleaned without asking, particularly as we'd gone to the trouble of setting the indicator.
The staff at the Dukes Hotel are all very friendly and willing to help. Our room was clean and tidy, but the bathroom was showing its age. The toilet didn't always flush properly, and the shower door seal leaked, which meant every shower produced a small flood on the bathroom floor. We did inform Reception, and they sent engineers to our room to try to fix the issues. Whilst the shower seal was improved, it still din't prevent leaks on the floor, and the toilet flushing issues remained throughout our stay. The room had an electronic 'Do Not Disturb' and 'Clean My Room' indicator, but the staff didn't seem to take any notice of them. Once they knocked to clean our room when the Do Not Disturb indicator was on, and twice they failed to clean the room, despite the Clean My Room indicator showing, so we had to ask at Reception for our room to be clean. To be fair, they did act on this very quickly, but it would've been nice to have had the room cleaned without asking, particularly as we'd gone to the trouble of setting the indicator.
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AI-generated summary based on recent guest reviews
Service
Staff are frequently praised as friendly, attentive and accommodating, with occasional upgrades and quick issue resolution. Recurrent negatives include long or chaotic check‑in/out and housekeeping that misses cleans or ignores do‑not‑disturb signs.
Related guest reviews
10
John
17 Apr 2025
·
Stayed 5 nights
The service was unbelievable from the moment I checked in until the moment I checked out. I was supposed to have 2 rooms but unfortunately my wife and daughter couldn’t travel due to my daughter taking ill. Christopher who was on reception managed to put me on a higher floor which was very much appreciated under the circumstances. All in all a top 5 star hotel
The service was unbelievable from the moment I checked in until the moment I checked out. I was supposed to have 2 rooms but unfortunately my wife and daughter couldn’t travel due to my daughter taking ill. Christopher who was on reception managed to put me on a higher floor which was very much appreciated under the circumstances. All in all a top 5 star hotel
10
Dusko
28 Aug 2025
·
Stayed 5 nights
Check-in was quick and easy, which set the tone for a smooth stay. The pool is absolutely amazing, and the rooms are wonderful – clean, comfortable, and well-maintained. I was especially impressed with the housekeeping team; they do an excellent job. We did have a minor issue during our stay, reported to the front desk and it was resolved promptly and professionally. Great service all around! The only downside was breakfast – it can get very busy. But with so many guests and lots of hungry people, it’s understandable. Overall, a fantastic experience. Would definitely stay here again!
Check-in was quick and easy, which set the tone for a smooth stay. The pool is absolutely amazing, and the rooms are wonderful – clean, comfortable, and well-maintained. I was especially impressed with the housekeeping team; they do an excellent job. We did have a minor issue during our stay, reported to the front desk and it was resolved promptly and professionally. Great service all around! The only downside was breakfast – it can get very busy. But with so many guests and lots of hungry people, it’s understandable. Overall, a fantastic experience. Would definitely stay here again!
2
Mark
6 Aug 2025
·
Stayed 1 night
Arrived about midnight. No q at reception but the hotel must use a very antiquated system. Every interaction with the computer took the poor check in staff ages. Check out took even longer. It literally took 7 mins of tapping to check out our two rooms….there were no incidentals or issues. That should’ve taken a minute at most! Therefore there is a sense of panic at all times at the desks. The poor poor staff! Rooms were ok but tired. Lighting systems and switches in both rooms were temperamental and old. The lift call touchscreen devices are ridiculously complex, it’s too easy to call the wrong floor and therefore create delays in the system. Just go back to a normal call button system. Breakfast was a chaotic shambles. The food was good though. The poor staff are overworked. Lazy river had mould at tide level all the way round. It felt grubby. The main pool and beach have an amazing view, although again, the pool was damaged and felt grubby. The staff try hard but are disillusioned and they are too busy to provide genuine customer service. The ambiance in the hotel is not relaxing. The hotel is cheaper than most and it shows. Not worth it. We moved after one night to the Fairmont Palm 200 metres along the road. Far superior in every way.
Arrived about midnight. No q at reception but the hotel must use a very antiquated system. Every interaction with the computer took the poor check in staff ages. Check out took even longer. It literally took 7 mins of tapping to check out our two rooms….there were no incidentals or issues. That should’ve taken a minute at most! Therefore there is a sense of panic at all times at the desks. The poor poor staff! Rooms were ok but tired. Lighting systems and switches in both rooms were temperamental and old. The lift call touchscreen devices are ridiculously complex, it’s too easy to call the wrong floor and therefore create delays in the system. Just go back to a normal call button system. Breakfast was a chaotic shambles. The food was good though. The poor staff are overworked. Lazy river had mould at tide level all the way round. It felt grubby. The main pool and beach have an amazing view, although again, the pool was damaged and felt grubby. The staff try hard but are disillusioned and they are too busy to provide genuine customer service. The ambiance in the hotel is not relaxing. The hotel is cheaper than most and it shows. Not worth it. We moved after one night to the Fairmont Palm 200 metres along the road. Far superior in every way.
10
Mariejean Joyce
4 Jun 2025
·
Stayed 1 night
Exceptional resort! We truly appreciated the regal treatment and had a fantastic time staying here, feeling thoroughly pampered and spoiled❤️ Thank you so much Melody & Akram for upgrading our room and your Excellent customer service!!! We are thankful and grateful❤️
Exceptional resort! We truly appreciated the regal treatment and had a fantastic time staying here, feeling thoroughly pampered and spoiled❤️ Thank you so much Melody & Akram for upgrading our room and your Excellent customer service!!! We are thankful and grateful❤️
2
Mohammed
1 Sept 2025
·
Stayed 4 nights
We moved from the Anantara hotel to Dukes the palm as we heard a lot of goods things. We booked a room with breakfast for 3 days through hotel.com. When we arrived the hotel said they did not have this booking. A particular rude receptionist called Chris seemed to have a very poor attitude and didnt listen nor take our complaints seriously. Vikas and Asif were amazing and a credit to the industry and without their help my time on holiday would have been a mess. The pool is way to deep for children so you if you cant swim or have small kids there is a limited shallow end. Not a great experience and I wont be going again.
We moved from the Anantara hotel to Dukes the palm as we heard a lot of goods things. We booked a room with breakfast for 3 days through hotel.com. When we arrived the hotel said they did not have this booking. A particular rude receptionist called Chris seemed to have a very poor attitude and didnt listen nor take our complaints seriously. Vikas and Asif were amazing and a credit to the industry and without their help my time on holiday would have been a mess. The pool is way to deep for children so you if you cant swim or have small kids there is a limited shallow end. Not a great experience and I wont be going again.
2
Victoria
30 Apr 2025
·
Stayed 8 nights
Deceptive meal policy: I prepaid for lunch and dinner, but drinks — including water — were not included. Only low-quality tap water was served at breakfast. Beach service: Guests must carry towels and open heavy umbrellas themselves. Staff was rude and commanding — no courtesy at all. Saturday discrimination: On Saturdays, hotel guests are forced to eat outdoors in 39°C heat, while outside visitors with red wristbands take all indoor tables and receive free drinks and better service. Paying guests wear blue wristbands and are treated as second-class. Poor hospitality: Staff rarely greet guests. Restaurant tables and outdoor chairs were filthy and not cleaned between seatings. Aggressive tipping culture: After every meal, staff chased us with receipts asking for tips — even for prepaid buffets. Room conditions: Dirty carpet, stained towels, filthy balcony, non-functioning TV, very dim bathroom light, unemptied trash, and poor cleaning overall. Spa experience: Staff followed me to my room demanding payment — extremely intrusive. Privacy violation: One morning, staff dumped my personal bag into a trash bag due to a small cream spill — without my consent. Final insult: The night before checkout, they wanted to send someone to my room to remove the minibar. Only after I refused did they agree to charge the deposit. Absolutely no trust, service, or respect. Terrible experience.
Deceptive meal policy: I prepaid for lunch and dinner, but drinks — including water — were not included. Only low-quality tap water was served at breakfast. Beach service: Guests must carry towels and open heavy umbrellas themselves. Staff was rude and commanding — no courtesy at all. Saturday discrimination: On Saturdays, hotel guests are forced to eat outdoors in 39°C heat, while outside visitors with red wristbands take all indoor tables and receive free drinks and better service. Paying guests wear blue wristbands and are treated as second-class. Poor hospitality: Staff rarely greet guests. Restaurant tables and outdoor chairs were filthy and not cleaned between seatings. Aggressive tipping culture: After every meal, staff chased us with receipts asking for tips — even for prepaid buffets. Room conditions: Dirty carpet, stained towels, filthy balcony, non-functioning TV, very dim bathroom light, unemptied trash, and poor cleaning overall. Spa experience: Staff followed me to my room demanding payment — extremely intrusive. Privacy violation: One morning, staff dumped my personal bag into a trash bag due to a small cream spill — without my consent. Final insult: The night before checkout, they wanted to send someone to my room to remove the minibar. Only after I refused did they agree to charge the deposit. Absolutely no trust, service, or respect. Terrible experience.
4
Maxie
3 Jan 2025
·
Stayed 7 nights
None of the VIP acess perks offered were granted!
None of the VIP acess perks offered were granted!
6
Katherine
1 Jun 2025
·
Stayed 3 nights
For what we paid the hotel was fine. All of the staff were lovely and very helpful. The breakfast buffet had a really great selection of food which we enjoyed. The location is good for walking across the nakheel mall. However there were a few things in the room that bothered us. The light switches were very annoying, they had an image on them for which switch did what but this has faded and is impossible to see when it’s dark and you need a light on. There’s also a delay between pressing the button and anything happening so you’re not sure if it’s worked or not. The fridge door in our room didn’t shut properly which was frustrating as it meant we couldn’t keep anything properly cool. The shower wasn’t great, doesn’t have much power and wouldn’t stay a consistent temperature, kept going freezing cold or scolding hot. It’s also quite difficult to get into as it’s a bath within a shower screen and there’s not anything to hold onto whilst climbing into the bath except the flimsy glass door. I don’t know if we were there a busy week but the outside pool very quickly ran out of sunbeds and we were sent down to the beach.
For what we paid the hotel was fine. All of the staff were lovely and very helpful. The breakfast buffet had a really great selection of food which we enjoyed. The location is good for walking across the nakheel mall. However there were a few things in the room that bothered us. The light switches were very annoying, they had an image on them for which switch did what but this has faded and is impossible to see when it’s dark and you need a light on. There’s also a delay between pressing the button and anything happening so you’re not sure if it’s worked or not. The fridge door in our room didn’t shut properly which was frustrating as it meant we couldn’t keep anything properly cool. The shower wasn’t great, doesn’t have much power and wouldn’t stay a consistent temperature, kept going freezing cold or scolding hot. It’s also quite difficult to get into as it’s a bath within a shower screen and there’s not anything to hold onto whilst climbing into the bath except the flimsy glass door. I don’t know if we were there a busy week but the outside pool very quickly ran out of sunbeds and we were sent down to the beach.
10
Suzanne Tracey
15 Aug 2025
·
Stayed 13 nights
This was our second visit because we loved it so much the first time. Amazing friendly staff in every touchpoint are a credit to the hotel.
This was our second visit because we loved it so much the first time. Amazing friendly staff in every touchpoint are a credit to the hotel.
8
Daniel
19 Nov 2025
·
Stayed 7 nights
The staff at the Dukes Hotel are all very friendly and willing to help. Our room was clean and tidy, but the bathroom was showing its age. The toilet didn't always flush properly, and the shower door seal leaked, which meant every shower produced a small flood on the bathroom floor. We did inform Reception, and they sent engineers to our room to try to fix the issues. Whilst the shower seal was improved, it still din't prevent leaks on the floor, and the toilet flushing issues remained throughout our stay. The room had an electronic 'Do Not Disturb' and 'Clean My Room' indicator, but the staff didn't seem to take any notice of them. Once they knocked to clean our room when the Do Not Disturb indicator was on, and twice they failed to clean the room, despite the Clean My Room indicator showing, so we had to ask at Reception for our room to be clean. To be fair, they did act on this very quickly, but it would've been nice to have had the room cleaned without asking, particularly as we'd gone to the trouble of setting the indicator.
The staff at the Dukes Hotel are all very friendly and willing to help. Our room was clean and tidy, but the bathroom was showing its age. The toilet didn't always flush properly, and the shower door seal leaked, which meant every shower produced a small flood on the bathroom floor. We did inform Reception, and they sent engineers to our room to try to fix the issues. Whilst the shower seal was improved, it still din't prevent leaks on the floor, and the toilet flushing issues remained throughout our stay. The room had an electronic 'Do Not Disturb' and 'Clean My Room' indicator, but the staff didn't seem to take any notice of them. Once they knocked to clean our room when the Do Not Disturb indicator was on, and twice they failed to clean the room, despite the Clean My Room indicator showing, so we had to ask at Reception for our room to be clean. To be fair, they did act on this very quickly, but it would've been nice to have had the room cleaned without asking, particularly as we'd gone to the trouble of setting the indicator.
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AI-generated summary based on recent guest reviews
Location
Convenient Palm‑trunk location opposite Nakheel Mall and near the monorail, with easy beach access and skyline views. Some note heavy traffic leaving the Palm and occasional difficulty getting metered taxis versus pricier hotel cars.
Related guest reviews
8
Bradley
5 Nov 2024
·
Stayed 8 nights
Rooms need a makeover and there were some plumbing issues, pool is a bit of walk from the hotel, food ( breakfast, lunch and dinner ) is very limited so you may need to take a walk to the mall.
Rooms need a makeover and there were some plumbing issues, pool is a bit of walk from the hotel, food ( breakfast, lunch and dinner ) is very limited so you may need to take a walk to the mall.
10
Miguel
8 Oct 2025
·
Stayed 3 nights
Very nice and modern 5 star hotel. When my reservation was made I was given the option to add breakfast for $5US, it's definitely worth it. No self parking, only valet but it's free (not anymore if you tip the drivers which is a must anyway). Private beach and location at the Palm Jumeira in front of the mall and monorail is a plus.
Very nice and modern 5 star hotel. When my reservation was made I was given the option to add breakfast for $5US, it's definitely worth it. No self parking, only valet but it's free (not anymore if you tip the drivers which is a must anyway). Private beach and location at the Palm Jumeira in front of the mall and monorail is a plus.
10
Jennifer
7 Jul 2025
·
Stayed 9 nights
Einfach alles war grandios das Personal so freundlich und zuvorkommend das Hotel erste Sahne und die Lage auch gut Schade ist einfach das man nicht viel zu Fuß oder mit dem Fahrrad machen kann sonst aber absolut zu empfehlen
Einfach alles war grandios das Personal so freundlich und zuvorkommend das Hotel erste Sahne und die Lage auch gut Schade ist einfach das man nicht viel zu Fuß oder mit dem Fahrrad machen kann sonst aber absolut zu empfehlen
8
Hakan
29 Sept 2025
·
Stayed 8 nights
Loved the hotel location. Easy access to private beach. Hotel has a great indoor pool. Staff was friendly and quite helpful in general. Palm Jumeriah Mall is literally right in front of the Hotel. Hotel is a little outdated, and there was a change of ownership during our stay.
Loved the hotel location. Easy access to private beach. Hotel has a great indoor pool. Staff was friendly and quite helpful in general. Palm Jumeriah Mall is literally right in front of the Hotel. Hotel is a little outdated, and there was a change of ownership during our stay.
8
Ellen
25 Nov 2025
·
Stayed 5 nights
Staff very courteous and in a great location on the Palm!
Staff very courteous and in a great location on the Palm!
10
MARIA TERESA Puentes
14 Jul 2025
·
Stayed 6 nights
El hotel esta estratégicamente situado, delante de un centro comercial y con playa privada. También hay un paseo, muy cerca, lleno de restaurantes. Me gusto la amabilidad de todos los empleados del hotel, del primero al último, desde recepción a servicio de desayunos a habitaciones, están siempre pendientes por si necesitas alguna cosa. El desayuno es abundante y esta todo riquísimo! Es la tercera vez que nos alojamos en el hotel este año y volveremos sin duda.
El hotel esta estratégicamente situado, delante de un centro comercial y con playa privada. También hay un paseo, muy cerca, lleno de restaurantes. Me gusto la amabilidad de todos los empleados del hotel, del primero al último, desde recepción a servicio de desayunos a habitaciones, están siempre pendientes por si necesitas alguna cosa. El desayuno es abundante y esta todo riquísimo! Es la tercera vez que nos alojamos en el hotel este año y volveremos sin duda.
6
Gry
20 Feb 2026
·
Stayed 11 nights
Dukes the palm, not 5 star. I compare it with very many other hotels i’ve stayed in in Dubai. It felt that i was at a charter hotel in an other country, than the normal Dubai luxury feeling you usually get here. So if you just want a bed, a clean hotel and only want something to put in your stomach for breakfast its ok. But if you stayed at other five stars in Dubai before, and wonder if Dukes could be the next good one, or its your first stay and you want the luxurious Dubai feeling, this is not the hotel for that. Few options at breakfast, you saw “ chefs” opening fabricated food Most boring breakfast ever. 8-10 min walk too the pool. Sun bed very close too each other. I guess only 200, so you must get there early to get one. They are Lower than normal beds. Small staircase and two ladders in too the pool, starcaise and ladders filled with kids playing, no place for them too stay, no kids area, pool was 160 cm all over. Bad plumbing, had to flush twice always, was the same in restroom and restaurant. Not possible to get taxi outside, they will offer you expensive hotel car. You must download uper app to get out and about. Best part was Ula by the pool, always good food and service. Its not part off the hotel though… but you can sign to room there. We had an really early flight and asked if we could check out the nigt before. That was not possible so we had to get up even earlier for that Will not go again, its not 5*
Dukes the palm, not 5 star. I compare it with very many other hotels i’ve stayed in in Dubai. It felt that i was at a charter hotel in an other country, than the normal Dubai luxury feeling you usually get here. So if you just want a bed, a clean hotel and only want something to put in your stomach for breakfast its ok. But if you stayed at other five stars in Dubai before, and wonder if Dukes could be the next good one, or its your first stay and you want the luxurious Dubai feeling, this is not the hotel for that. Few options at breakfast, you saw “ chefs” opening fabricated food Most boring breakfast ever. 8-10 min walk too the pool. Sun bed very close too each other. I guess only 200, so you must get there early to get one. They are Lower than normal beds. Small staircase and two ladders in too the pool, starcaise and ladders filled with kids playing, no place for them too stay, no kids area, pool was 160 cm all over. Bad plumbing, had to flush twice always, was the same in restroom and restaurant. Not possible to get taxi outside, they will offer you expensive hotel car. You must download uper app to get out and about. Best part was Ula by the pool, always good food and service. Its not part off the hotel though… but you can sign to room there. We had an really early flight and asked if we could check out the nigt before. That was not possible so we had to get up even earlier for that Will not go again, its not 5*
10
Simon
22 Mar 2025
·
Stayed 7 nights
Excellent hotel in a great location. The staff were friendly and helpful from the moment we arrived, which was particularly welcome after an overnight flight. Our room was made ready as quickly as possible and well before the advertised time. We were free to use all the facilities and take a shower etc while waiting for the room. Situated on the ‘trunk’ of the the Palm, it is directly opposite Nakheel Mall (approx 5-10 min walk) which has great retail outlets and also houses the Palm Monorail, which will connect you to the tram/metro system and get you pretty much anywhere in Dubai safely and at a lower cost. Although food/drink is relatively expensive (which is generally the same in all the hotels) there are cheaper options in the Mall which may suit a lower budget. The monorail will also take you to the top of the Palm and Atlantis Hotel, where you will find Aquaventure which is amazing (if water parks are your thing). Book online in advance to get a cheaper deal though. There are great restaurants in the hotel and Ula beach/pool bar is great, with friendly and efficient staff. The pool and private beach are great, with abundant sun loungers. The gym is great and the pictures on the website don’t do it justice. Plenty of modern equipment and great views over the complex and towards JBR. To summarise, great hotel, great facilities and friendly staff, situated in a very convenient location. I would definitely stay here again.
Excellent hotel in a great location. The staff were friendly and helpful from the moment we arrived, which was particularly welcome after an overnight flight. Our room was made ready as quickly as possible and well before the advertised time. We were free to use all the facilities and take a shower etc while waiting for the room. Situated on the ‘trunk’ of the the Palm, it is directly opposite Nakheel Mall (approx 5-10 min walk) which has great retail outlets and also houses the Palm Monorail, which will connect you to the tram/metro system and get you pretty much anywhere in Dubai safely and at a lower cost. Although food/drink is relatively expensive (which is generally the same in all the hotels) there are cheaper options in the Mall which may suit a lower budget. The monorail will also take you to the top of the Palm and Atlantis Hotel, where you will find Aquaventure which is amazing (if water parks are your thing). Book online in advance to get a cheaper deal though. There are great restaurants in the hotel and Ula beach/pool bar is great, with friendly and efficient staff. The pool and private beach are great, with abundant sun loungers. The gym is great and the pictures on the website don’t do it justice. Plenty of modern equipment and great views over the complex and towards JBR. To summarise, great hotel, great facilities and friendly staff, situated in a very convenient location. I would definitely stay here again.
8
Antonia
12 Mar 2024
·
Stayed 6 nights
Das Hotel ist wirklich toll. Schöner Pool, schöner Strand und auch das Essen war sehr gut. Das einzige was zu bemängeln ist das es sehr wenig Taxis gibt mit denen man vom Hotel fahren kann. Leider ist man auf diese aber angewiesen von da aus. Sonst wirklich super.
Das Hotel ist wirklich toll. Schöner Pool, schöner Strand und auch das Essen war sehr gut. Das einzige was zu bemängeln ist das es sehr wenig Taxis gibt mit denen man vom Hotel fahren kann. Leider ist man auf diese aber angewiesen von da aus. Sonst wirklich super.
8
Sipan
3 Mar 2024
·
Stayed 10 nights
Överlag så är vi nöjda, rummet var bra, frukost/lunch bra, service var bra och personalen var hela tiden mån om att vi skulle ha det bra. Frukosten var överbefolkat och var du inte nere i tid till poolen så liten chans att du får plats då. Vi har varit i Dubai tre gånger och första gången på palmen, var inte fascinerad på grund av trafiken varje gång vi skulle ta oss ut.
Överlag så är vi nöjda, rummet var bra, frukost/lunch bra, service var bra och personalen var hela tiden mån om att vi skulle ha det bra. Frukosten var överbefolkat och var du inte nere i tid till poolen så liten chans att du får plats då. Vi har varit i Dubai tre gånger och första gången på palmen, var inte fascinerad på grund av trafiken varje gång vi skulle ta oss ut.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is often abundant and tasty, and Khyber and the Ula beach venue are popular. Criticisms include repetitive buffets, queues, poor coffee or extra charges for espresso/cappuccino, and half/full‑board drinks not included; alcohol prices are high.
Related guest reviews
10
Beata
24 Oct 2025
·
Stayed 7 nights
Excellent food, especially Khyber, the Indian restaurant, friendly staff, spacious and quiet rooms.
Excellent food, especially Khyber, the Indian restaurant, friendly staff, spacious and quiet rooms.
4
Merve
12 Jan 2025
·
Stayed 8 nights
I am writing this review to share my experiences during my stay at your hotel. Unfortunately, I am very dissatisfied with several aspects of my visit. One of the main issues is the food. The menu lacks variety, and there are no children's meals available. No matter what I order, the food just doesn’t taste good, and it is clearly not well-prepared. Additionally, the "clean" plates I receive are sometimes dirty, which does not meet my hygiene standards and is very unpleasant for me. Another issue is the lack of transparency on the Expedia website. I book a full-board package, but it is not clearly stated that I must pay extra for drinks during lunch and dinner. This was a big disappointment on my first day at the hotel. Before my arrival, I request gluten-free options, but unfortunately, almost every dish contains gluten. I have difficulty finding suitable meals and never feel full during my stay. Overall, my experience does not meet my expectations, and I would not recommend this hotel.
I am writing this review to share my experiences during my stay at your hotel. Unfortunately, I am very dissatisfied with several aspects of my visit. One of the main issues is the food. The menu lacks variety, and there are no children's meals available. No matter what I order, the food just doesn’t taste good, and it is clearly not well-prepared. Additionally, the "clean" plates I receive are sometimes dirty, which does not meet my hygiene standards and is very unpleasant for me. Another issue is the lack of transparency on the Expedia website. I book a full-board package, but it is not clearly stated that I must pay extra for drinks during lunch and dinner. This was a big disappointment on my first day at the hotel. Before my arrival, I request gluten-free options, but unfortunately, almost every dish contains gluten. I have difficulty finding suitable meals and never feel full during my stay. Overall, my experience does not meet my expectations, and I would not recommend this hotel.
10
Deborah
28 Nov 2025
·
Stayed 13 nights
Room fantastic, staff friendly and professional, great breakfast and evening buffet lovely. Hotel very clean and smelt fresh throughout.
Room fantastic, staff friendly and professional, great breakfast and evening buffet lovely. Hotel very clean and smelt fresh throughout.
10
Charlise
16 Jul 2024
·
Stayed 1 night
The beach vibe is nice. The grounds and common areas are beautiful. The bed was uncomfortable until I brought it up and they quickly added layers to my bedding. Service was quick and attentive. Facilities do show wear and tear in the rooms. The breakfast buffet has a huge variety of options.
The beach vibe is nice. The grounds and common areas are beautiful. The bed was uncomfortable until I brought it up and they quickly added layers to my bedding. Service was quick and attentive. Facilities do show wear and tear in the rooms. The breakfast buffet has a huge variety of options.
8
Brenda van
27 Oct 2025
·
Stayed 7 nights
Vanwege overgang van barcelo naar minor waren er wat veranderingen. Ontbijt was minder uitgebreid en er werd geen cappuccino meer geserveerd bij het ontbijt. Wel gewone koffie welke van zeer slechte kwaliteit was.
Vanwege overgang van barcelo naar minor waren er wat veranderingen. Ontbijt was minder uitgebreid en er werd geen cappuccino meer geserveerd bij het ontbijt. Wel gewone koffie welke van zeer slechte kwaliteit was.
6
Rebecca
5 Jan 2026
·
Stayed 9 nights
The hotel has changed significantly since our visit a few years ago and sadly no longer reflects a five-star standard. The rooms feel tired and unkempt, and it was disappointing to have to pay extra for basic items such as standard lattes at breakfast which always was included before. The overall quality of the food has also declined. Unfortunately, despite having stayed here many times in the past, we will not be returning.
The hotel has changed significantly since our visit a few years ago and sadly no longer reflects a five-star standard. The rooms feel tired and unkempt, and it was disappointing to have to pay extra for basic items such as standard lattes at breakfast which always was included before. The overall quality of the food has also declined. Unfortunately, despite having stayed here many times in the past, we will not be returning.
10
Maria
26 Oct 2025
·
Stayed 5 nights
This place is absolutely amazing. The hotel has a lazy river, the beach bar and restaurant is amazing. The infinity pool and view is out of this World. The staff is so kind.
This place is absolutely amazing. The hotel has a lazy river, the beach bar and restaurant is amazing. The infinity pool and view is out of this World. The staff is so kind.
6
karin
23 Apr 2025
·
Stayed 5 nights
We didn’t like the trick of asking for paying for drinks even water at dinner and noon meals. why payed a lot of money for full meals morning noon and evening. Include drinks! that not nice Tweak.
We didn’t like the trick of asking for paying for drinks even water at dinner and noon meals. why payed a lot of money for full meals morning noon and evening. Include drinks! that not nice Tweak.
8
Mark
25 Mar 2024
·
Stayed 8 nights
The property was well located for access to the Nakheel Mall, Monorail and Club Vista Mare bars/restaurants. I am not sure I would recommend the half board basis, the food was quite repetitive and there are plenty restaurants and bars that were of better quality in the Club Vista Mare area (2 streets over from the hotel). However the Indian restaurant and the food at the beach bar were excellent. Long queues for eggs of a morning. The beach towels were very old and many should be replaced along with the parasols, many were broken and there were just not enough for the amount of sunbeds. The covering on the cushions of many of the sunbeds were also ripped. Just be aware that drinks and extras are very expensive in the hotel but we were prepared for that. Happy hour was available in the indoor bar areas but not the outdoor which was dissapointing. Water is free at breakfast but they charge for it in the evening, we totally disagreed with this. Use the general taxis and not the "hotel linked taxis" - these were a lot more expensive.
The property was well located for access to the Nakheel Mall, Monorail and Club Vista Mare bars/restaurants. I am not sure I would recommend the half board basis, the food was quite repetitive and there are plenty restaurants and bars that were of better quality in the Club Vista Mare area (2 streets over from the hotel). However the Indian restaurant and the food at the beach bar were excellent. Long queues for eggs of a morning. The beach towels were very old and many should be replaced along with the parasols, many were broken and there were just not enough for the amount of sunbeds. The covering on the cushions of many of the sunbeds were also ripped. Just be aware that drinks and extras are very expensive in the hotel but we were prepared for that. Happy hour was available in the indoor bar areas but not the outdoor which was dissapointing. Water is free at breakfast but they charge for it in the evening, we totally disagreed with this. Use the general taxis and not the "hotel linked taxis" - these were a lot more expensive.
8
Janne
4 Jan 2026
·
Stayed 6 nights
God beliggenhed. God mad. Slidt hotel. Væg til væg tæppe i værelset fuldt af pletter. Ekstra betaling for espresso, cappuccino etc til morgenmad. Ikke et 5 stjerners hotel
God beliggenhed. God mad. Slidt hotel. Væg til væg tæppe i værelset fuldt af pletter. Ekstra betaling for espresso, cappuccino etc til morgenmad. Ikke et 5 stjerners hotel
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AI-generated summary based on recent guest reviews
10
Laszlo
7 Oct 2026
·
Stayed 2 nights
Very helpful staff, decent breakfast and fine amenities. Overall a great experience
Very helpful staff, decent breakfast and fine amenities. Overall a great experience
10
Mark
21 Sept 2026
·
Stayed 1 night
We stayed for 1 night but had a great time
We stayed for 1 night but had a great time
4
Olivier
24 Aug 2026
·
Stayed 4 nights
Gym looked good on picture but was crowdy, quite small, yoga mat were crap… Buffet restaurant was cheap but for sure the food wasn t very good…room doesn t have USB connector etc lot of small details
Gym looked good on picture but was crowdy, quite small, yoga mat were crap… Buffet restaurant was cheap but for sure the food wasn t very good…room doesn t have USB connector etc lot of small details
10
Stewart
18 Aug 2026
·
Stayed 8 nights
Pool tiles missing which could be replaced apart from that very good hotel and great location
Pool tiles missing which could be replaced apart from that very good hotel and great location
10
Braim
10 Aug 2026
·
Stayed 5 nights
I liked everything starting from cleanliness, great staff, delicious food, and clean and refreshing pool. I will definitely come back in the future. Loved everything about Dubai and people who work and live there. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️🔜✈️
I liked everything starting from cleanliness, great staff, delicious food, and clean and refreshing pool. I will definitely come back in the future. Loved everything about Dubai and people who work and live there. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️🔜✈️
FAQs about Dukes The Palm Dubai Hotel
Is parking available at the property?
Yes, free valet parking is available on-site. Limited parking is also available.
What type of breakfast is offered and what are the serving hours?
Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee of approximately AED 122 for adults and AED 61 for children.
Does the property allow pets?
No pets and no service animals are allowed at this property.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.
What accessibility features are available for guests with disabilities?
The property features limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas. However, specific details should be confirmed with the property prior to arrival.
What is the location of the property in relation to key landmarks?
The property is located in Palm Jumeirah, just a 2-minute drive from Palm Jumeirah Mall and 6 minutes from Dubai Marina Mall. It is approximately 3.8 miles from Aquaventure and 4.4 miles from Jebel Ali Race Course.
Does the property have a swimming pool?
Yes, the property features an outdoor heated pool and an indoor pool. The pool is open seasonally, and specific operational hours can be confirmed with the property.
What are the policies for guests staying with children?
Children are allowed at the property, and kids can stay for free up to a certain age, which should be confirmed with the property.
Have a question?
Instant AI responses are based on hotel information
Considering this hotel for your Dubai trip?
What do room rates typically cost at Dukes The Palm Dubai Hotel in Dubai over the next few months?
Over the next 60–90 days, room rates at Dukes The Palm Dubai Hotel in Dubai typically average around US$207 a night for two guests, ranging from US$194 to US$247.
Why is Dukes The Palm Dubai Hotel so affordable?
Dukes The Palm Dubai Hotel in Dubai undercuts 15 of 18 comparable hotels nearby, while similar properties in the area typically cost around US$277 a night. The hotel’s Palm Jumeirah location and family- and couples-friendly layout help position it as a competitively priced option rather than a compromise.
When is the cheapest time of year to stay at Dukes The Palm Dubai Hotel in Dubai?
June is the cheapest month to stay at Dukes The Palm Dubai Hotel in Dubai, averaging US$109 a night; December is the priciest, averaging US$415.
When are crowds and demand lowest at Dukes The Palm Dubai Hotel in Dubai?
June is the quietest month for demand at Dukes The Palm Dubai Hotel in Dubai, while November is the busiest month of the year. Plan for easier availability and fewer crowds in early summer.
What’s the area like around Dukes The Palm Dubai Hotel in Dubai—what can I do nearby?
Dukes The Palm Dubai Hotel in Dubai sits on Palm Jumeirah with quick access to Palm Jumeirah Mall, Palm West Beach and The View at The Palm, making it easy to enjoy beach time and waterfront attractions. The hotel also suits couples and families seeking beachfront relaxation and family-friendly activities.
How does the nightly price at Dukes The Palm Dubai Hotel in Dubai compare to recent weeks?
The current price at Dukes The Palm Dubai Hotel in Dubai is US$148 per night for 2 guests, which is low for this hotel: about 30% below its US$218 average over the last 60 days. Most nights over that period fell between US$99 and US$324.
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
December 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-11: 230.64666210479737USD
- 2026-11-12: 183.9653275721741USD
- 2026-11-13: 204.73689323455812USD
- 2026-11-14: 163.47437690093994USD
- 2026-11-15: 142.40635535064698USD
- 2026-11-16: 141.28412313056947USD
- 2026-11-17: 142.40635535064698USD
- 2026-11-18: 143.3466534375USD
- 2026-11-19: 152.20691067489625USD
- 2026-11-20: 152.20691067489625USD
- 2026-11-21: 167.8653250268555USD
- 2026-11-22: 175.6561445983887USD
- 2026-11-23: 171.85144461227418USD
- 2026-11-24: 171.2337845983887USD
- 2026-11-25: 191.1344045983887USD
- 2026-11-26: 158.89656017715456USD
- 2026-11-27: 157.606952603302USD
- 2026-11-28: 162.79520899612427USD
- 2026-11-29: 169.716196322937USD
- 2026-11-30: 169.716196322937USD
- 2026-12-01: 157.96670459838867USD
- 2026-12-02: 154.85399369018555USD
- 2026-12-03: 157.96670459838867USD
- 2026-12-04: 160.14814285079956USD
- 2026-12-05: 164.11875893875123USD
- 2026-12-06: 158.89656017715456USD
- 2026-12-07: 157.96670459838867USD
- 2026-12-08: 157.606952603302USD
- 2026-12-09: 162.38906459838867USD
- 2026-12-10: 162.79520899612427USD
- 2026-12-11: 143.48583064544678USD
- 2026-12-12: 139.51406739990236USD
- 2026-12-13: 143.48444730834962USD
- 2026-12-14: 139.51406739990236USD
- 2026-12-15: 143.48583064544678USD
- 2026-12-16: 139.51406739990236USD
- 2026-12-17: 143.48583064544678USD
- 2026-12-18: 139.51406739990236USD
- 2026-12-19: 143.48583064544678USD
- 2026-12-20: 193.73916087249756USD
- 2026-12-21: 194.6660135975647USD
- 2026-12-22: 198.53075378768924USD
- 2026-12-23: 199.85428686035158USD
- 2026-12-24: 194.6660135975647USD
- 2026-12-25: 198.53075378768924USD
- 2026-12-26: 195.7681283848572USD
- 2026-12-27: 809.6316410870362USD
- 2026-12-28: 809.6316410870362USD
- 2026-12-29: 809.6316410870362USD
- 2026-12-30: 809.6316410870362USD
- 2026-12-31: 809.6316410870362USD
- 2027-01-01: 822.5849397454834USD
- 2027-01-02: 258.5494654627991USD
- 2027-01-03: 256.4403487486267USD
- 2027-01-04: 257.448430353241USD
- 2027-01-05: 259.5459911416626USD
- 2027-01-06: 261.5390593693543USD
- 2027-01-07: 265.2089345983887USD
- 2027-01-08: 266.5217046336365USD
- 2027-01-09: 257.48459955734256USD
- 2027-01-10: 194.6660135975647USD
- 2027-01-11: 196.66235459838867USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
Business details
Property registration number 778705
- Fee for buffet breakfast: approximately AED 122 for adults and AED 61 for children
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: AED 150.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Business centre
Room service
Valet parking
Services
Business centre
Tour desk
Dry cleaning
Babysitting/Child services
Housekeeping
Banquet facilities
Currency exchange
Safe-deposit box
ATM/Cash machine
Luggage storage
Designated smoking area
Self laundry
24-Hour Front Desk
Concierge Services
Lockers Available
Activities
Swimming pool
Private beach
Garden
Beach (nearby)
Playground
Pool indoor
Pool outdoor
Outdoor heated pool
Live music
Evening Entertainment
Pool (Indoor)
Pool (Infinity)
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Fitness Center (nearby)
General
Room service
Restaurant
Non-smoking rooms
Massage
Spa & wellness centre
Barber/Beauty shop
Body treatments
Facial treatments
Kids club
Poolside bar
Breakfast in the room
Family room
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Parking
Parking
Valet parking
Free parking
Electric car charging station
Parking (Limited)
Parking Onsite
Internet
Free wi-fi