Is parking available at the property?

Parking is not available at the property as Zermatt is a car-free zone. Guests can reach the hotel only by train.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Are pets allowed at the property?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM until 11:00 PM, and check-out is at 11:00 AM. Late check-out is available for a fee, subject to availability.

Are airport shuttle services available?

Airport shuttle services are not mentioned, but a train station pick-up service is provided at no charge. Guests must contact the property with arrival details before travel.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including some accessible facilities. It is recommended to contact the property for specific needs.

What is the location of the property in relation to key landmarks?

The property is located near ski lifts, just steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi, approximately 0.1 miles from several attractions including Furi - Riffelberg and Furi Ski Area.

Does the property have a swimming pool?

Yes, the property features both an indoor and an outdoor swimming pool, which are available for guests to enjoy.

What are the policies for guests staying with children?

Up to 2 children aged 8 years old and younger can stay free when occupying the parent or guardian's room using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of CHF 100.00 per day, and reservations are required for this service.

Matterhorn FOCUS Design Hotel

What guests think

Travellers consistently praise Matterhorn FOCUS Design Hotel for sweeping Matterhorn views, stylish modern rooms, a soothing spa with indoor and outdoor pools plus saunas, excellent breakfast, and especially warm, attentive staff who help make stays relaxing and memorable.

Its location sits right beside the Matterhorn Glacier Paradise gondola, while the train station and town center are farther away but walkable, and the hotel offers a convenient free shuttle for station transfers. Rooms and common areas are kept very clean and feel well maintained. Some guests note the lack of air conditioning and occasionally warm rooms in summer, and a few mention limited dinner options nearby. Expect a calm, design-led base ideal for unwinding after days on the slopes or trails.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The spa is a highlight, with indoor and outdoor pool areas plus saunas and steam rooms that guests enjoy after skiing. Facilities feel modern and well maintained.

Related guest reviews

10

Alena

Nov 23, 2025

·

Stayed 2 nights

We loved everything about our stay here at Matterhorn Focus! The room was impeccable and the amenities were fantastic. We loved waking up to the mountain views from the floor to ceiling windows. It was nice that the windows were one-way so we can see out but no one can see in. The spa area was amazing and the sauna/steam room after a cold day was just the perfect ending. This hotel is directly next to the main attraction in Zermatt so it was very convenient for us to just step out and walk there. We loved everything about our stay and can’t wait for the next time we come to visit!

10

Michael

Feb 14, 2026

·

Stayed 2 nights

Our room was amazing with a beautiful view of the slopes, the spa was always welcome and comfortable in the evening after skiing. Great breakfast and a convenient location right next to the gondola!

10

Jesper

Feb 20, 2022

·

Stayed 7 nights

Designer hotel with great spa and location. The staff is passionate and very friendly.

10

Jessica

Jun 30, 2025

·

Stayed 3 nights

Stayed here for my vacation with my husband. I would 100% recommend. From getting picked up at the station, to the welcome experience, the pools, and room itself! I could just keep going on about all the great things.

10

Chak Heng Andrew

Jun 26, 2023

·

Stayed 2 nights

The hotel is very close to the cable car station to Matterhorn Glacier Paradise. It is a very new hotel with an indoor and outdoor pool. The hotel room condition is very nice and the staff are very sweet to give a surprise on our honeymoon trip. The view from the room is brilliant as it is the closest hotel to the Matterhorn. No other building is in between us with the spectacular mountain. Breakfast was also very nice especially love the croissant. One thing to note is the hotel is on the other side of the town from the main train station. The hotel can arrange pick-up for arrival and check-out to the station. Others will be walking to the main street (or taxi) but with walkable distance of 10 mins.

10

Sara

Jul 16, 2025

·

Stayed 3 nights

Amazing hotel! From being welcomed after 30 hours of travel with a glass of white wine, to the friendly breakfast staff, to helping me cobble together a nourishing dinner after a relaxing spa service…the staff at this hotel truly set it apart! And the rooms! I slept with all the windows and the patio door open just gazing at the Matterhorn until I fell asleep. And the spa! Really a wonderful steam room, sauna, and pool. The only “better if” was if other people would read the rules, especially regarding children in the spa area. Specifically, regarding unattended children I felt responsible to watch to ensure their safety as well as children disturbing the peace of the spa area.

8

Jon

Sep 20, 2025

·

Stayed 3 nights

Cozy, boutique-ish hotel with great breakfast offering. Has a heating pool with bubbles, sauna, steam room, solar/infra, etc. This hotel is separated into three buildings, building C has the best suites and is the only one with rooms that have a complete, unblocked view of the Matterhorn. Building A (main) one has the gondola tower blocking, so book with that in mind. The hotel location is very close to the Matterhorn gondola station, basically touching it. Hence, this means it's a bit out of the way from the Gornergrat and Zermatt train stations.

10

Lee

Aug 11, 2024

·

Stayed 2 nights

Excellent Spa Suite with view of the Matterhorn. Highly recommend.

10

Jonathan

Sep 9, 2024

·

Stayed 2 nights

Staff was amazing. Room beautiful. Spa and breakfast fantastic as well. Couldn’t recommend enough

10

Jason

Sep 20, 2024

·

Stayed 2 nights

Great property with amazing staff. Indoor/outdoor pool is amazing, as was breakfast. Pretty far from the center of town—make sure you arrange the free transfer from the train station with the desk staff. Not as many dinner options within close distance.

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Cleanliness

Reviews frequently note very clean rooms and common areas, with good housekeeping.

Related guest reviews

10

Alena

Nov 23, 2025

·

Stayed 2 nights

We loved everything about our stay here at Matterhorn Focus! The room was impeccable and the amenities were fantastic. We loved waking up to the mountain views from the floor to ceiling windows. It was nice that the windows were one-way so we can see out but no one can see in. The spa area was amazing and the sauna/steam room after a cold day was just the perfect ending. This hotel is directly next to the main attraction in Zermatt so it was very convenient for us to just step out and walk there. We loved everything about our stay and can’t wait for the next time we come to visit!

10

Chris

Dec 9, 2024

·

Stayed 3 nights

Had a great stay - the hotel is well designed, great amenities, very clean. Definitely the highlight of our Europe trip.

10

Ace***

Jun 16, 2025

·

Stayed 2 nights

Staffs are helpful and very friendly. The amenities are awesome. Very clean hotel.

10

Shakyra

Jan 4, 2025

·

Stayed 1 night

I loved it here so much and I can’t wait to go back! Everything was perfect from the staff to the room! Very clean and directly next to the cable car station!! They offer transportation via e-vehicle if you need a ride within Zermatt!

8

Ivor

Aug 31, 2024

·

Stayed 7 nights

This is a very good hotel.Immaculately clean, new, modern, bright. Very good spa facility. Staff are friendly and ready to help when required. Excellent buffet breakfast. Reasons this hotel gets a vey good overall instead of excellent is lack of coat hooks in the room, no air circulation, only patio door opens, no other windows open, couldn’t sleep on bed, may have been too hot, may have been the bed, not sure! Slept on the sofa next to open patio door all night. The hotel staff did try to accommodate with different pillows and blankets but in this case the sofa seemed to be the better option. Expedia advertise this particular room as air conditioned, the hotels own website does not, i can confirm the room is not air conditioned.

10

Nobomi

Oct 20, 2025

·

Stayed 3 nights

景色がとてもよく、ハウスキーピングも良かった。

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Rooms

Rooms are modern and comfortable, many with balconies or floor to ceiling windows showcasing striking Matterhorn views; some suites/buildings offer the clearest outlooks. Some guests mention lack of air conditioning and occasional warmth or soft beds.

Related guest reviews

10

Alena

Nov 23, 2025

·

Stayed 2 nights

We loved everything about our stay here at Matterhorn Focus! The room was impeccable and the amenities were fantastic. We loved waking up to the mountain views from the floor to ceiling windows. It was nice that the windows were one-way so we can see out but no one can see in. The spa area was amazing and the sauna/steam room after a cold day was just the perfect ending. This hotel is directly next to the main attraction in Zermatt so it was very convenient for us to just step out and walk there. We loved everything about our stay and can’t wait for the next time we come to visit!

10

Peishih

Oct 14, 2023

·

Stayed 2 nights

The Matterhorn suite has a unique view of Matterhorn. It frames the Matterhorn in the cable car ring. We saw the Golden Matterhorn right at the balcony of our room. The hotel is right next to the cable car of Glacier Paradise. Overall a very satisfying experience for me and my family.

10

james

Mar 11, 2024

·

Stayed 3 nights

The hotel is amazing. Beautiful view of the Matterhorn. Easy walk into town. The staff is extremely helpful and are great. Highly recommend this hotel.

10

Hyunjoo

Aug 17, 2024

·

Stayed 2 nights

The Spa room had perfect view of the Mattherhorn. The bathroom was huge and the mattress was the best! Even the sofabed mattress was extremley comfortable. Enjoyed sitting out at the deck. The staff was very friendly and definitely like to come back.

8

Jon

Sep 20, 2025

·

Stayed 3 nights

Cozy, boutique-ish hotel with great breakfast offering. Has a heating pool with bubbles, sauna, steam room, solar/infra, etc. This hotel is separated into three buildings, building C has the best suites and is the only one with rooms that have a complete, unblocked view of the Matterhorn. Building A (main) one has the gondola tower blocking, so book with that in mind. The hotel location is very close to the Matterhorn gondola station, basically touching it. Hence, this means it's a bit out of the way from the Gornergrat and Zermatt train stations.

8

Monique

Jul 28, 2025

·

Stayed 2 nights

Our room had an amazing view of the Matterhorn. Breakfast was excellent. Easy walk into town.

10

Phil

Aug 21, 2023

·

Stayed 3 nights

The room was beautifully designed with a super view. The breakfast was also quite nice.

10

Lee

Aug 11, 2024

·

Stayed 2 nights

Excellent Spa Suite with view of the Matterhorn. Highly recommend.

8

Ivor

Aug 31, 2024

·

Stayed 7 nights

This is a very good hotel.Immaculately clean, new, modern, bright. Very good spa facility. Staff are friendly and ready to help when required. Excellent buffet breakfast. Reasons this hotel gets a vey good overall instead of excellent is lack of coat hooks in the room, no air circulation, only patio door opens, no other windows open, couldn’t sleep on bed, may have been too hot, may have been the bed, not sure! Slept on the sofa next to open patio door all night. The hotel staff did try to accommodate with different pillows and blankets but in this case the sofa seemed to be the better option. Expedia advertise this particular room as air conditioned, the hotels own website does not, i can confirm the room is not air conditioned.

10

ChengHao

Sep 26, 2024

·

Stayed 3 nights

在陽台看馬特洪峰日出非常漂亮，床偏軟，地點離火車站較遠，樓下有公車站，但末班車在晚上6點。

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Service

Service is widely praised as friendly, helpful, and accommodating, from station pick up to attentive staff during breakfast and throughout stays. The free station shuttle is appreciated.

Related guest reviews

10

monica

Sep 30, 2025

·

Stayed 1 night

El hotel superó mis expectativas, estuvimos en una suite espectacular la vista y decoración, la atención de todo el personal fue excepcional

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10

Katherine

Aug 26, 2025

·

Stayed 1 night

Everything about the hotel was wonderful but beyond being beautiful I really want to mention how lovely all the staff were! I would absolutely recommend this hotel and will book again the next time I come to Zermatt!

10

Jesper

Feb 20, 2022

·

Stayed 7 nights

Designer hotel with great spa and location. The staff is passionate and very friendly.

10

Jessica

Jun 30, 2025

·

Stayed 3 nights

Stayed here for my vacation with my husband. I would 100% recommend. From getting picked up at the station, to the welcome experience, the pools, and room itself! I could just keep going on about all the great things.

10

Victoria

Oct 5, 2025

·

Stayed 2 nights

Staff was very friendly

10

brian

Aug 27, 2025

·

Stayed 1 night

This property is wonderful! Staff is wonderful! No air conditioning in summer. Directions from Expedia from train station to the hotel is NOT correct if you plan on walking from train station to hotel. My advice… call the hotel and have them shuttle you from train station to hotel. It’s a free shuttle to and from hotel. Wonderful stay! Absolutely incredible view of the Matterhorn.

10

Shakyra

Jan 4, 2025

·

Stayed 1 night

I loved it here so much and I can’t wait to go back! Everything was perfect from the staff to the room! Very clean and directly next to the cable car station!! They offer transportation via e-vehicle if you need a ride within Zermatt!

10

Sara

Jul 16, 2025

·

Stayed 3 nights

Amazing hotel! From being welcomed after 30 hours of travel with a glass of white wine, to the friendly breakfast staff, to helping me cobble together a nourishing dinner after a relaxing spa service…the staff at this hotel truly set it apart! And the rooms! I slept with all the windows and the patio door open just gazing at the Matterhorn until I fell asleep. And the spa! Really a wonderful steam room, sauna, and pool. The only “better if” was if other people would read the rules, especially regarding children in the spa area. Specifically, regarding unattended children I felt responsible to watch to ensure their safety as well as children disturbing the peace of the spa area.

10

Ka Po

Oct 10, 2025

·

Stayed 2 nights

Staff is so nice

10

Sachin kumar

Aug 10, 2022

·

Stayed 2 nights

This is "the" place to be in Zermatt. The suites are spacious with good interiors and an unobstructed view of the Matterhorn. The staff is not only friendly but very accommodating to any / all requests.

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Location

Right beside the Matterhorn Glacier Paradise gondola, ideal for mountain access. It is farther from the train station and main streets but walkable, and several guests used or recommend the hotel’s free station transfer.

Related guest reviews

10

Eric

Jun 19, 2025

·

Stayed 2 nights

The location of the hotel can view the Matterhorn. The property is very modern and all furniture and facilities are very updated and modern. Staffs are friendly. Location is just next to the cable car station and shuttle bus station.

10

Michael

Feb 14, 2026

·

Stayed 2 nights

Our room was amazing with a beautiful view of the slopes, the spa was always welcome and comfortable in the evening after skiing. Great breakfast and a convenient location right next to the gondola!

10

paula

Jun 20, 2024

·

Stayed 2 nights

Just outside of town but easily walkable without the noise and congestion of being in town. Hotel is over 125 years old, updated but kept the charm and motif

10

brian

Aug 27, 2025

·

Stayed 1 night

This property is wonderful! Staff is wonderful! No air conditioning in summer. Directions from Expedia from train station to the hotel is NOT correct if you plan on walking from train station to hotel. My advice… call the hotel and have them shuttle you from train station to hotel. It’s a free shuttle to and from hotel. Wonderful stay! Absolutely incredible view of the Matterhorn.

10

Chak Heng Andrew

Jun 26, 2023

·

Stayed 2 nights

The hotel is very close to the cable car station to Matterhorn Glacier Paradise. It is a very new hotel with an indoor and outdoor pool. The hotel room condition is very nice and the staff are very sweet to give a surprise on our honeymoon trip. The view from the room is brilliant as it is the closest hotel to the Matterhorn. No other building is in between us with the spectacular mountain. Breakfast was also very nice especially love the croissant. One thing to note is the hotel is on the other side of the town from the main train station. The hotel can arrange pick-up for arrival and check-out to the station. Others will be walking to the main street (or taxi) but with walkable distance of 10 mins.

10

kelly

Dec 13, 2022

·

Stayed 3 nights

Absolutely beautiful! Best for skiers to be that close to lift. Kinda a walk to the main area but I loved it

8

Jon

Sep 20, 2025

·

Stayed 3 nights

Cozy, boutique-ish hotel with great breakfast offering. Has a heating pool with bubbles, sauna, steam room, solar/infra, etc. This hotel is separated into three buildings, building C has the best suites and is the only one with rooms that have a complete, unblocked view of the Matterhorn. Building A (main) one has the gondola tower blocking, so book with that in mind. The hotel location is very close to the Matterhorn gondola station, basically touching it. Hence, this means it's a bit out of the way from the Gornergrat and Zermatt train stations.

10

Manfred

Apr 26, 2023

·

Stayed 2 nights

Super Lage direkt neben der Talstation der Gondel, sehr nettes und hilfsbereites Personal, interessantes Ambiente im gesamten von Heinz Julen designten Hotel.

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8

Monique

Jul 28, 2025

·

Stayed 2 nights

Our room had an amazing view of the Matterhorn. Breakfast was excellent. Easy walk into town.

10

Jason

Sep 20, 2024

·

Stayed 2 nights

Great property with amazing staff. Indoor/outdoor pool is amazing, as was breakfast. Pretty far from the center of town—make sure you arrange the free transfer from the train station with the desk staff. Not as many dinner options within close distance.

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Dining

Breakfast is often highlighted for quality, with friendly breakfast staff. Dinner choices are limited nearby, so some guests dine in town.

Related guest reviews

10

Michael

Feb 14, 2026

·

Stayed 2 nights

Our room was amazing with a beautiful view of the slopes, the spa was always welcome and comfortable in the evening after skiing. Great breakfast and a convenient location right next to the gondola!

10

Hsiuchin

Aug 11, 2023

·

Stayed 2 nights

早餐很棒，房間就可以觀賞到馬特洪峰的日出金山的景色真的太棒了，我很推薦這飯店

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10

Chak Heng Andrew

Jun 26, 2023

·

Stayed 2 nights

The hotel is very close to the cable car station to Matterhorn Glacier Paradise. It is a very new hotel with an indoor and outdoor pool. The hotel room condition is very nice and the staff are very sweet to give a surprise on our honeymoon trip. The view from the room is brilliant as it is the closest hotel to the Matterhorn. No other building is in between us with the spectacular mountain. Breakfast was also very nice especially love the croissant. One thing to note is the hotel is on the other side of the town from the main train station. The hotel can arrange pick-up for arrival and check-out to the station. Others will be walking to the main street (or taxi) but with walkable distance of 10 mins.

10

Sara

Jul 16, 2025

·

Stayed 3 nights

Amazing hotel! From being welcomed after 30 hours of travel with a glass of white wine, to the friendly breakfast staff, to helping me cobble together a nourishing dinner after a relaxing spa service…the staff at this hotel truly set it apart! And the rooms! I slept with all the windows and the patio door open just gazing at the Matterhorn until I fell asleep. And the spa! Really a wonderful steam room, sauna, and pool. The only “better if” was if other people would read the rules, especially regarding children in the spa area. Specifically, regarding unattended children I felt responsible to watch to ensure their safety as well as children disturbing the peace of the spa area.

8

Jon

Sep 20, 2025

·

Stayed 3 nights

Cozy, boutique-ish hotel with great breakfast offering. Has a heating pool with bubbles, sauna, steam room, solar/infra, etc. This hotel is separated into three buildings, building C has the best suites and is the only one with rooms that have a complete, unblocked view of the Matterhorn. Building A (main) one has the gondola tower blocking, so book with that in mind. The hotel location is very close to the Matterhorn gondola station, basically touching it. Hence, this means it's a bit out of the way from the Gornergrat and Zermatt train stations.

10

Art

Jul 26, 2023

·

Stayed 3 nights

Simply amazing, location, service, scenic views, included breakfast and access to the lift right next door.

8

Monique

Jul 28, 2025

·

Stayed 2 nights

Our room had an amazing view of the Matterhorn. Breakfast was excellent. Easy walk into town.

10

Phil

Aug 21, 2023

·

Stayed 3 nights

The room was beautifully designed with a super view. The breakfast was also quite nice.

10

Jonathan

Sep 9, 2024

·

Stayed 2 nights

Staff was amazing. Room beautiful. Spa and breakfast fantastic as well. Couldn’t recommend enough

10

Jason

Sep 20, 2024

·

Stayed 2 nights

Great property with amazing staff. Indoor/outdoor pool is amazing, as was breakfast. Pretty far from the center of town—make sure you arrange the free transfer from the train station with the desk staff. Not as many dinner options within close distance.

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Matterhorn FOCUS Design Hotel

About this property

Location

Room options

Royal Suite, Balcony (Matterhorn View)

Matterhorn Roof Suite, Balcony (Matterhorn View)

Superior Double Room, Balcony, Valley View

Suite 50, Mountain View

Skylight with Ceiling Windows Only

Dom Roof Suite, Balcony (Matterhorn View)

Focus Roof Suite, Balcony (Matterhorn View)

Junior Suite ''Alphubel'', Matterhorn View

Junior Suite Deluxe

Spa Suite

Double Room Futura

Deluxe Double Room, Balcony (Matterhorn View)

Family Room, Balcony (Matterhorn View)

Guest reviews of Matterhorn FOCUS Design Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Matterhorn FOCUS Design Hotel

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
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22	23	24	25	26	27 $704	28
29 $421	30 $631