RAFAEL KAISER - Premium Apartments City Centre - Contactless Check-In
From
US$197
/ night
Select dates to see prices and availability
From
US$197
/ night
About this property
Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. This apartment also features complimentary wireless internet access and bike parking.
Amenities
Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. This apartment also features complimentary wireless internet access and bike parking.
Business amenities
Featured amenities include express check-in, express check-out, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Dining
Grab a bite from the grocery/convenience store serving guests of Rafael Kaiser - Premium Apartments City Centre .
Rooms
Make yourself at home in one of the 20 individually decorated guestrooms, featuring kitchens with refrigerators and stovetops. Your bed comes with premium bedding, and all rooms are furnished with double sofa beds. 43-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have deep soaking bathtubs and designer toiletries.
Location
With a stay at Rafael Kaiser - Premium Apartments City Centre in Vienna (Leopoldstadt), you'll be within a 5-minute drive of St. Stephen's Cathedral and Stephansplatz. This apartment is 2.5 mi (4.1 km) from Vienna Christmas Market and 1.8 mi (2.9 km) from Vienna State Opera.
What's nearby
Circus and Clown Museum(0.1 Miles)
Karmeliter Market(0.2 Miles)
Danube River(0.4 Miles)
Schwedenplatz(0.5 Miles)
Vienna Ring Tram(0.5 Miles)
Urania(0.6 Miles)
Wurstelprater(0.8 Miles)
Stephansplatz(0.8 Miles)
St. Stephen's Cathedral(0.8 Miles)
Stadtpark(0.8 Miles)
Graben(0.8 Miles)
Kärntner Straße(0.8 Miles)
Giant Ferris Wheel(0.8 Miles)
Mozarthaus Vienna(0.9 Miles)
Prater(0.9 Miles)
The preferred airport for Rafael Kaiser - Premium Apartments City Centre is Vienna International Airport (VIE)(11.6 Miles)
Parking
Airport shuttle
Non-smoking rooms
ATM/Cash machine
Luggage storage
Designated smoking area
Location
Glockengasse 1, Vienna, Austria
Circus and Clown Museum (0.1 Miles)
Karmeliter Market (0.2 Miles)
Danube River (0.4 Miles)
Schwedenplatz (0.5 Miles)
Vienna Ring Tram (0.5 Miles)
Urania (0.6 Miles)
Room options
33
Deluxe Apartment, 2 Bedrooms, Executive Level (Including 39€ Cleaning Fee)
Room details
2 Large Double Beds
and 1 Sofa Bed
Sleeps 5
592 ft²
Separate Dining AreaAir ConditioningHeatingWi-Fi (Free)
28
Premium Apartment, 2 Bedrooms, City View, Executive Level (Including 39€ Cleaning Fee)
Room details
3× Single Beds
Sleeps 5
699 ft²
Separate Dining AreaAir ConditioningHeatingWi-Fi (Free)
41
Executive Apartment, 2 Bedrooms, Executive Level (With Suite, Including 39€ Cleaning Fee)
Room details
2 Extra-Large Double Beds
and 1 Sofa Bed
Sleeps 6
753 ft²
Separate Dining AreaAir ConditioningHeatingWi-Fi (Free)
37
Deluxe Penthouse Apartment with Terrace (Including 29€ Cleaning Fee)
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 4
699 ft²
Separate Dining AreaAir ConditioningHeatingWi-Fi (Free)
12
Deluxe Penthouse Apartment with Balcony (Including 29 Euro Cleaning Fee)
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 3
667 ft²
BalconyBalcony or TerraceAir ConditioningHeatingWi-Fi (Free)
18
Premium Apartment, 1 Bedroom, Balcony, Executive Level (Including 29€ Cleaning Fee)
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 3
495 ft²
BalconySeparate Dining AreaAir ConditioningHeatingWi-Fi (Free)
23
Junior Apartment, 1 Bedroom, City View, with Balcony, Executive Level (Including 29Euro Cleaning Fee)
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 3
581 ft²
BalconyBalcony or TerraceAir ConditioningHeatingWi-Fi (Free)
14
Executive Suite
Room details
1 Extra-Large Double Bed
, 1 Large Double Bed
and 2 Sofa Beds
Sleeps 8
1566 ft²
Separate Dining AreaAir ConditioningHeatingWi-Fi (Free)
Guest reviews of RAFAEL KAISER - Premium Apartments City Centre - Contactless Check-In
8.5
Very good
Based on 1,348 verified reviews
What guests think
AI-generated summary based on recent guest reviews
RAFAEL KAISER - Premium Apartments City Centre - Contactless Check-In is praised for clean, spacious apartments and a convenient location, with many guests highlighting responsive contactless check-in and family-friendly touches like onsite laundry and well equipped kitchens.
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What guests think
RAFAEL KAISER - Premium Apartments City Centre - Contactless Check-In is praised for clean, spacious apartments and a convenient location, with many guests highlighting responsive contactless check-in and family-friendly touches like onsite laundry and well equipped kitchens.
Practical extras include luggage storage, elevators, and in some units balconies or roof terraces, with a small gym also available. Common drawbacks are layouts with multiple showers but only one separate toilet, occasional seasonal limits on air conditioning, and parking that can be confusing or costly; a few guests also reported slower replies or initial access issues. Expect modern, self-catering apartments suited to independent travelers and families.
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AI-generated summary based on recent guest reviews
Facilities
Onsite laundry and luggage storage are frequently praised; elevators are available, and some units feature balconies or roof terraces (occasionally with outdoor tubs). A small gym is mentioned, while parking is nearby but can be confusing or incur extra fees.
Related guest reviews
10
Frode
7 Apr 2025
·
Stayed 3 nights
Veldig fin leilighet med stor og fin balkong. Veldig enkel innsjekking med nøkkel i kodeboks utenfor inngangen. Stort koffert rom hvor vi kunne oppbevare kofferter etter utsjekk.
Veldig fin leilighet med stor og fin balkong. Veldig enkel innsjekking med nøkkel i kodeboks utenfor inngangen. Stort koffert rom hvor vi kunne oppbevare kofferter etter utsjekk.
10
Mark
26 Mar 2025
·
Stayed 2 nights
Everything was great. The only problem was when we need bathroom supplies it was almost impossible to get anyone. Had to buy TP to finish stay. Parking is very misleading and when when found a spot up the street where everyone said to park we ended up getting a ticket for 36 Euros, allegedly it was short term but we saw other cars there overnight and they did not get ticket.
Everything was great. The only problem was when we need bathroom supplies it was almost impossible to get anyone. Had to buy TP to finish stay. Parking is very misleading and when when found a spot up the street where everyone said to park we ended up getting a ticket for 36 Euros, allegedly it was short term but we saw other cars there overnight and they did not get ticket.
8
Kristina
21 Jul 2023
·
Stayed 2 nights
The accommodation was excellent. However, the parking arrangement was not communicated clearly ahead of time. Parking cost was additional 50 Euros for 2 days at the nearby public parking garage.
The accommodation was excellent. However, the parking arrangement was not communicated clearly ahead of time. Parking cost was additional 50 Euros for 2 days at the nearby public parking garage.
8
Rochelle
5 Oct 2024
·
Stayed 2 nights
Beautiful, clean property, beds comfy, checkin was smooth. Very nice staff who are responsive to inquiry. Sometimes response through the Expedia app took awhile or didn’t happen at all, but calls to their direct line or messages sent via email were answered right away. Bathroom has a tub that’s a little high. No AC in unit while we were there in October. Laundry facility and small gym was an added perk.
Beautiful, clean property, beds comfy, checkin was smooth. Very nice staff who are responsive to inquiry. Sometimes response through the Expedia app took awhile or didn’t happen at all, but calls to their direct line or messages sent via email were answered right away. Bathroom has a tub that’s a little high. No AC in unit while we were there in October. Laundry facility and small gym was an added perk.
10
Jennifer
21 Oct 2024
·
Stayed 3 nights
The apartment was in a great location. Very good restaurants nearby, walking distance to the heart of things, and very close to great transportation. Also, the parking garage was very close by and convenient. Would stay again!
The apartment was in a great location. Very good restaurants nearby, walking distance to the heart of things, and very close to great transportation. Also, the parking garage was very close by and convenient. Would stay again!
10
Michael
8 Jul 2025
·
Stayed 2 nights
The apartment provided everything we needed for a short stay. Even the sofa bed was super comfortable. Free use of the laundry (brand new washing machines and drier) were a real bonus.
The apartment provided everything we needed for a short stay. Even the sofa bed was super comfortable. Free use of the laundry (brand new washing machines and drier) were a real bonus.
10
Kerstin
3 May 2025
·
Stayed 6 nights
This was the third time I stayed at Rafael Kaiser. I really enjoy the location as much as the apartments, which are spacious, nicely furnished and well equipped and have a great roof-top balcony. Laundry room and gym are also provided. Many restaurants are in the neighborhood, subway and buses in front of the building.
This was the third time I stayed at Rafael Kaiser. I really enjoy the location as much as the apartments, which are spacious, nicely furnished and well equipped and have a great roof-top balcony. Laundry room and gym are also provided. Many restaurants are in the neighborhood, subway and buses in front of the building.
10
Yvonne
29 Oct 2024
·
Stayed 1 night
These apartments were incredible to stay at on my last leg of my trip - clean, comfy, homey, easy to access, all around it was an amazing experience. The hot tub on the roof of the penthouse i stayed in was exactly what I needed after a long week of traveling.
These apartments were incredible to stay at on my last leg of my trip - clean, comfy, homey, easy to access, all around it was an amazing experience. The hot tub on the roof of the penthouse i stayed in was exactly what I needed after a long week of traveling.
10
Jeffrey
1 Apr 2025
·
Stayed 4 nights
Free luggage storage pre-checkin
Free luggage storage pre-checkin
10
Susan
20 Jul 2025
·
Stayed 4 nights
We are a family of four and stayed at the Rafael Kaiser apartment hotel during the Eurpean heat wave of 2025 (34°C). Thank goodness for the heat pump air conditioning system in the suite! The two bedroom suite we stayed in was fairly spacious and comfortable, with a small kitchenette and two bathrooms with showers. An espresso maker in the with coffee pods was a very welcome bonus! The decor was modern and looked brand new. The beds were comfortable and the place is very clean. An elevator can get you to the upper floors too. Location is a 5 minute walk from Historic Vienna with a great café for breakfast just outside (DerMann – so good!). I had a misunderstanding on how to enter the building and we got an immediate answer from the help line via text. There is a locker room if you need your luggage stored outside of your rental time. It was a very pleasant stay and I would certainly recommend.
We are a family of four and stayed at the Rafael Kaiser apartment hotel during the Eurpean heat wave of 2025 (34°C). Thank goodness for the heat pump air conditioning system in the suite! The two bedroom suite we stayed in was fairly spacious and comfortable, with a small kitchenette and two bathrooms with showers. An espresso maker in the with coffee pods was a very welcome bonus! The decor was modern and looked brand new. The beds were comfortable and the place is very clean. An elevator can get you to the upper floors too. Location is a 5 minute walk from Historic Vienna with a great café for breakfast just outside (DerMann – so good!). I had a misunderstanding on how to enter the building and we got an immediate answer from the help line via text. There is a locker room if you need your luggage stored outside of your rental time. It was a very pleasant stay and I would certainly recommend.
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AI-generated summary based on recent guest reviews
Cleanliness
Reviews consistently describe the apartments as very clean and well maintained. A few note minor issues such as a stained rug or water escaping shower areas.
Related guest reviews
10
Therese
16 Nov 2025
·
Stayed 2 nights
Great clean apartment with very comfortable beds and pillows. Great spot in the city, easy to walk or take an über.
Great clean apartment with very comfortable beds and pillows. Great spot in the city, easy to walk or take an über.
10
Jackie
23 Jul 2024
·
Stayed 3 nights
We booked a two bedroom and it’s comfortable for 5 people. The apartment is well equipped with most necessities and clean except the area carpet in the living room has many dirty spots. I enjoyed the apartment has good central air condition which helps a lot in summer time. The master bedroom shower area floor always got wet after shower. It would be nice if they have a shower door. But I wish there are 2 toilets in the apartment. Overall everything is good. I would come back again. The area is nice and quiet but also central to most tourists area. It’s about 20 minutes walking to the old town. There is a pharmacy right downstairs from the building. And some local bakery store nearby to buy breakfast.
We booked a two bedroom and it’s comfortable for 5 people. The apartment is well equipped with most necessities and clean except the area carpet in the living room has many dirty spots. I enjoyed the apartment has good central air condition which helps a lot in summer time. The master bedroom shower area floor always got wet after shower. It would be nice if they have a shower door. But I wish there are 2 toilets in the apartment. Overall everything is good. I would come back again. The area is nice and quiet but also central to most tourists area. It’s about 20 minutes walking to the old town. There is a pharmacy right downstairs from the building. And some local bakery store nearby to buy breakfast.
10
Al
1 Jun 2024
·
Stayed 2 nights
Nice clean facility
Nice clean facility
10
judith
11 Dec 2024
·
Stayed 1 night
Wonderfully furnished central hotel. Extremely clean and impeccable furnishings
Wonderfully furnished central hotel. Extremely clean and impeccable furnishings
8
Esther
27 Feb 2025
·
Stayed 4 nights
Prima! Schoon en netjes. Je mag gratis koffie pakken. Heel fijn! Je krijgt halverwege nieuwe handdoeken. Verfje voordeur appartement nodig. Binnen alles netjes!
Prima! Schoon en netjes. Je mag gratis koffie pakken. Heel fijn! Je krijgt halverwege nieuwe handdoeken. Verfje voordeur appartement nodig. Binnen alles netjes!
10
Ronen
9 Oct 2025
·
Stayed 2 nights
Nice and clean
Nice and clean
10
Eric
5 Oct 2025
·
Stayed 2 nights
Great location. Easily walkable and close to public transit. Communication for check-in was easy. Very clean rooms.
Great location. Easily walkable and close to public transit. Communication for check-in was easy. Very clean rooms.
10
Mike
1 May 2023
·
Stayed 3 nights
Zentrumsnah gelegen, gut ausgestattet, sauber und modern. Perfekt für einen Tripp nach Wien.
Zentrumsnah gelegen, gut ausgestattet, sauber und modern. Perfekt für einen Tripp nach Wien.
10
Amy
31 Aug 2025
·
Stayed 7 nights
We stayed for a week and had the most comfortable time. The apartment was fully equipped with everything you need and close to several grocery stores so I was able to cook a few meals. Air conditioner worked perfectly and the bed was comfortable. The washer/dryer facilities were excellent too. I have no complaints whatsoever and highly recommend staying here!
We stayed for a week and had the most comfortable time. The apartment was fully equipped with everything you need and close to several grocery stores so I was able to cook a few meals. Air conditioner worked perfectly and the bed was comfortable. The washer/dryer facilities were excellent too. I have no complaints whatsoever and highly recommend staying here!
10
Dhriti
16 Oct 2024
·
Stayed 2 nights
The apartment was spacious, clean and modern. Excellent location.
The apartment was spacious, clean and modern. Excellent location.
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AI-generated summary based on recent guest reviews
Rooms
Apartments are spacious with comfortable beds, modern decor, and well equipped kitchens; several include balconies or terraces. Multiple reviews mention layouts with two showers but only one separate toilet, and a few note odd layouts or street noise.
Related guest reviews
8
Stacy
2 Oct 2025
·
Stayed 2 nights
We booked the 2 Bedroom 2 Bathroom apartment for our group of 4. It was clean and decorated nicely. My main problem was that there were 2 bathrooms but neither had a toilet. There was 1 separate toilet for the entire apartment. It also had a strange layout that made the space feel confined.
We booked the 2 Bedroom 2 Bathroom apartment for our group of 4. It was clean and decorated nicely. My main problem was that there were 2 bathrooms but neither had a toilet. There was 1 separate toilet for the entire apartment. It also had a strange layout that made the space feel confined.
10
Georgia
9 Oct 2025
·
Stayed 2 nights
A beautiful apartment with all the amenities in the kitchen, spacious bedrooms and lounge room too. There were two bathrooms without toilets and one separate toilet. This wasn’t clear to me when booking or I completely missed it in the description and/or visuals. Apart from that, a gem and I would definitely stay there again.
A beautiful apartment with all the amenities in the kitchen, spacious bedrooms and lounge room too. There were two bathrooms without toilets and one separate toilet. This wasn’t clear to me when booking or I completely missed it in the description and/or visuals. Apart from that, a gem and I would definitely stay there again.
10
Kornelija
13 May 2024
·
Stayed 2 nights
This place was a great choice. Apartment was comfortable and well-maintained. The terrace was a real highlight - a perfect spot to relax. The price was fair for what we got, and I'd definitely consider staying here again.
This place was a great choice. Apartment was comfortable and well-maintained. The terrace was a real highlight - a perfect spot to relax. The price was fair for what we got, and I'd definitely consider staying here again.
8
Jackie
26 Aug 2024
·
Stayed 1 night
Nice quiet hotel apartment near most tourists sightseeing area. Spacious for my family of five with 2 bedrooms and a living room with queen size sofa bed. Comfortable bed and it has air condition in each room which is great for the summer heat temperature. It has all essential items for kitchen area. I would definitely come back and stay again.
Nice quiet hotel apartment near most tourists sightseeing area. Spacious for my family of five with 2 bedrooms and a living room with queen size sofa bed. Comfortable bed and it has air condition in each room which is great for the summer heat temperature. It has all essential items for kitchen area. I would definitely come back and stay again.
8
Lexii
22 Oct 2024
·
Stayed 2 nights
Overall pretty happy Cons: 15-30 min walk to main sites and restaurant/cafe area, claims to have air conditioning but apparently that doesn’t work during “cold season” even though it was only October and not cold so apartment was very hot and stuffy and made for horrible sleeping environment, weird layout of toilet in different room than the two showers and sink so 3 partial bathrooms, on a very noisy street also creating bad sleep environment Pros: communicative host, safe building and location, everything walkable, subway nearby, clean apartment, (small) gym available, family friendly with portable crib and high chair provided, laundry!
Overall pretty happy Cons: 15-30 min walk to main sites and restaurant/cafe area, claims to have air conditioning but apparently that doesn’t work during “cold season” even though it was only October and not cold so apartment was very hot and stuffy and made for horrible sleeping environment, weird layout of toilet in different room than the two showers and sink so 3 partial bathrooms, on a very noisy street also creating bad sleep environment Pros: communicative host, safe building and location, everything walkable, subway nearby, clean apartment, (small) gym available, family friendly with portable crib and high chair provided, laundry!
10
In Huek
3 Feb 2026
·
Stayed 2 nights
Very well maintained and very big! I liked the prompt response from their reception team and they were very helpful. I'd defintely comeback to this place whenever I am in Vienna!
Very well maintained and very big! I liked the prompt response from their reception team and they were very helpful. I'd defintely comeback to this place whenever I am in Vienna!
10
ROU LI
20 Nov 2025
·
Stayed 5 nights
Good location to explore city center! Equipped with full set of kitchen utensils. Helpful staffs make the stay even more pleasant. Enjoyed the stay a lot!
Good location to explore city center! Equipped with full set of kitchen utensils. Helpful staffs make the stay even more pleasant. Enjoyed the stay a lot!
10
tal
14 Apr 2025
·
Stayed 5 nights
Thie apartment is excellent for two couples. Each bedroom has a comfortable bed and a pretty spacious shower. The apartment had one toilet room to be shared by the two couples, which was the only downside. The location is quite good. Not at the busiest center which has pros (quiet and cleaner) and cons (a bit more distant). It is about 20-25 minutes walk away from Stephenplatz. Kitchen is very small but was equipped with an excellent dishwasher, had all utencils, pots, pans etc. And a small two burner electroc stovetop. (no stove).
Thie apartment is excellent for two couples. Each bedroom has a comfortable bed and a pretty spacious shower. The apartment had one toilet room to be shared by the two couples, which was the only downside. The location is quite good. Not at the busiest center which has pros (quiet and cleaner) and cons (a bit more distant). It is about 20-25 minutes walk away from Stephenplatz. Kitchen is very small but was equipped with an excellent dishwasher, had all utencils, pots, pans etc. And a small two burner electroc stovetop. (no stove).
10
Hannah
13 Aug 2024
·
Stayed 3 nights
Great accommodation - lots of space for a group of four girls in the two bedrooms and living area.
Great accommodation - lots of space for a group of four girls in the two bedrooms and living area.
10
Sarig
6 Sept 2025
·
Stayed 1 night
Beautiful apartment. Very nice balcony with view.
Beautiful apartment. Very nice balcony with view.
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Service
Contactless check-in is straightforward and instructions are clear, with many guests praising helpful, responsive staff. Some report delayed replies, initial key/access hiccups, or strict payment/refund and parking policies.
Related guest reviews
6
Kristina
11 Aug 2024
·
Stayed 2 nights
Important Note: We did not stay at the apartments as planned. We were scheduled to travel to Vienna for the Taylor Swift concert, but the show was canceled. We reached out to the hotel to see if they would work with us on getting some type of refund, but they refused because it was short notice. I understand that business is business, and that's the risk you take for booking a non-refundable rate, but this wasn't a run-of-the-mill sickness or delay in travel plans. There was a terror plot that was (thankfully) uncovered by officials, which resulted in the cancellation of all 3 concerts. I would have appreciated some consideration of even a partial refund given these extreme circumstances. The apartments look lovely, and the location seems ideal. We will be in Vienna again, but unfortunately we will not consider staying here based on this experience.
Important Note: We did not stay at the apartments as planned. We were scheduled to travel to Vienna for the Taylor Swift concert, but the show was canceled. We reached out to the hotel to see if they would work with us on getting some type of refund, but they refused because it was short notice. I understand that business is business, and that's the risk you take for booking a non-refundable rate, but this wasn't a run-of-the-mill sickness or delay in travel plans. There was a terror plot that was (thankfully) uncovered by officials, which resulted in the cancellation of all 3 concerts. I would have appreciated some consideration of even a partial refund given these extreme circumstances. The apartments look lovely, and the location seems ideal. We will be in Vienna again, but unfortunately we will not consider staying here based on this experience.
10
Steve
27 Dec 2024
·
Stayed 4 nights
Premium apartment with an excellent management team. They provide clear and concise instructions for check in and for the use of the apartment facilities. The apartment is walkable to most major attractions in Vienna.
Premium apartment with an excellent management team. They provide clear and concise instructions for check in and for the use of the apartment facilities. The apartment is walkable to most major attractions in Vienna.
10
In Huek
3 Feb 2026
·
Stayed 2 nights
Very well maintained and very big! I liked the prompt response from their reception team and they were very helpful. I'd defintely comeback to this place whenever I am in Vienna!
Very well maintained and very big! I liked the prompt response from their reception team and they were very helpful. I'd defintely comeback to this place whenever I am in Vienna!
8
Sunny
14 Oct 2024
·
I liked the location and the bathtub on the deck. The apartment was extremely clean and well appointed. The property communication wasn’t good. The outlets in bathroom and kitchen did not work. We couldn’t have coffee or dry my hair. When I called, they didn’t send anyone to help. I couldn’t get a hold of anyone by phone when we arrived. A week before our trip, I needed to cancel the extra day because of a plane delay and they would not give me any kind of refund or discount.
I liked the location and the bathtub on the deck. The apartment was extremely clean and well appointed. The property communication wasn’t good. The outlets in bathroom and kitchen did not work. We couldn’t have coffee or dry my hair. When I called, they didn’t send anyone to help. I couldn’t get a hold of anyone by phone when we arrived. A week before our trip, I needed to cancel the extra day because of a plane delay and they would not give me any kind of refund or discount.
10
ROU LI
20 Nov 2025
·
Stayed 5 nights
Good location to explore city center! Equipped with full set of kitchen utensils. Helpful staffs make the stay even more pleasant. Enjoyed the stay a lot!
Good location to explore city center! Equipped with full set of kitchen utensils. Helpful staffs make the stay even more pleasant. Enjoyed the stay a lot!
6
Christopher
15 Jul 2024
·
Stayed 1 night
Excellent property in great location. Communication was poor. We arrived after 5pm and had trouble getting into the apartment. The emails and signage at the location provided a phone number to call with no answer. After much frustration, the property manager responded to our WhatsApp texts. Not a great way to start
Excellent property in great location. Communication was poor. We arrived after 5pm and had trouble getting into the apartment. The emails and signage at the location provided a phone number to call with no answer. After much frustration, the property manager responded to our WhatsApp texts. Not a great way to start
10
Virginia
15 Oct 2024
·
Stayed 2 nights
The apartment was easy to find, in a safe neighborhood and plenty of room for the 5 friends traveling together. They responded quickly when I needed to add a day, and when I confirmed the reservation. We arrived late in the evening and getting the key and access to the apartment could not have been easier! Great place to stay.
The apartment was easy to find, in a safe neighborhood and plenty of room for the 5 friends traveling together. They responded quickly when I needed to add a day, and when I confirmed the reservation. We arrived late in the evening and getting the key and access to the apartment could not have been easier! Great place to stay.
10
Eric
5 Oct 2025
·
Stayed 2 nights
Great location. Easily walkable and close to public transit. Communication for check-in was easy. Very clean rooms.
Great location. Easily walkable and close to public transit. Communication for check-in was easy. Very clean rooms.
10
DOLORES
28 May 2025
·
Stayed 4 nights
Tuvimos inconvenientes a la hora de pagar la reserva porque en la aplicación indicaban que se pagaba en el establecimiento y tres o cuatro días antes de la llegada empezaron a mandarme emails diciendo que la tarjeta daba error, que una segunda tarjeta también daba error cuando yo pagué otros gastos sin problema. Todo esto unido al reducido horario de oficina, (16:00) tuvimos serios problemas para llegar a tiempo a pagar en mano. Todo ello nos generó mucha ansiedad.
Tuvimos inconvenientes a la hora de pagar la reserva porque en la aplicación indicaban que se pagaba en el establecimiento y tres o cuatro días antes de la llegada empezaron a mandarme emails diciendo que la tarjeta daba error, que una segunda tarjeta también daba error cuando yo pagué otros gastos sin problema. Todo esto unido al reducido horario de oficina, (16:00) tuvimos serios problemas para llegar a tiempo a pagar en mano. Todo ello nos generó mucha ansiedad.
10
Christian
28 Oct 2025
·
Stayed 1 night
Perfekt sauber komfortabel, freundliches Personal, hatten was vergessen und wurden sofort per Mail informiert.
Perfekt sauber komfortabel, freundliches Personal, hatten was vergessen und wurden sofort per Mail informiert.
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AI-generated summary based on recent guest reviews
Location
Generally convenient for exploring central Vienna, with tram and U-Bahn stops close by and major sights about a 15–25 minute walk. A minority found it farther from busy areas than expected.
Related guest reviews
10
Bettina
16 Mar 2024
·
Stayed 3 nights
Super für eine Städtereise, Nur 1km zu Fuß zum Dom. Zentral gelegen. Bus und U-Bahn in der Nähe.
Super für eine Städtereise, Nur 1km zu Fuß zum Dom. Zentral gelegen. Bus und U-Bahn in der Nähe.
8
Amber
18 Sept 2024
·
Stayed 3 nights
Lovely apartment but quite a long way from everything.
Lovely apartment but quite a long way from everything.
6
Alice
12 Jul 2025
·
Stayed 4 nights
The area is not what I expected, however, I do love the suites .. they are very spacious and very clean . Communication with manager was really good …. The only thing I didnt like was the location.. would have been better if its near where we can walk to a lot of activities ….
The area is not what I expected, however, I do love the suites .. they are very spacious and very clean . Communication with manager was really good …. The only thing I didnt like was the location.. would have been better if its near where we can walk to a lot of activities ….
10
Tianjun
30 Mar 2025
·
Stayed 5 nights
Great place to stay for 5 days with our family of 4. The 2 bedroom apartment is spacious and has everything you would need. Grocery stores are within minutes of walk. St Stephen cathedral is 15 min walk away. Quiet and safe neighborhood. Highly recommended👍
Great place to stay for 5 days with our family of 4. The 2 bedroom apartment is spacious and has everything you would need. Grocery stores are within minutes of walk. St Stephen cathedral is 15 min walk away. Quiet and safe neighborhood. Highly recommended👍
10
Breanna
3 Apr 2025
·
Stayed 2 nights
The property was very clean and had a great view. The area around the property was walkable and nice. It was about a 15-20 minute walk to the city center, which was nice.
The property was very clean and had a great view. The area around the property was walkable and nice. It was about a 15-20 minute walk to the city center, which was nice.
10
Brenton
17 Sept 2024
·
Stayed 3 nights
We enjoyed the property, and check-in/out was easy. Just a couple stops from the city center.
We enjoyed the property, and check-in/out was easy. Just a couple stops from the city center.
10
Ana Laura
4 Oct 2024
·
Stayed 2 nights
Very accesible neta down town, walking distance and very quite and safe surroundings
Very accesible neta down town, walking distance and very quite and safe surroundings
10
Patricia
5 Jul 2024
·
Stayed 2 nights
Great location to access the old town. Transit is very easy in Vienna and this area has great access. Our 2 bedroom apartment was very spacious and suited our needs.
Great location to access the old town. Transit is very easy in Vienna and this area has great access. Our 2 bedroom apartment was very spacious and suited our needs.
10
Eric
5 Oct 2025
·
Stayed 2 nights
Great location. Easily walkable and close to public transit. Communication for check-in was easy. Very clean rooms.
Great location. Easily walkable and close to public transit. Communication for check-in was easy. Very clean rooms.
10
Kyi
11 Aug 2025
·
Stayed 3 nights
Close to inner stadt, close to amenities like grocery stores, public transit, and lots of eateries.
Close to inner stadt, close to amenities like grocery stores, public transit, and lots of eateries.
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AI-generated summary based on recent guest reviews
Dining
No on-site dining is noted; many guests used the in-room kitchens. Bakeries, cafes, and supermarkets are nearby for meals and supplies.
Related guest reviews
10
Tuan
1 Jul 2023
·
Stayed 6 nights
Fully furnished, all mod cons, spacious 1 bedroom apartment perfect for our week stay in Vienna. It's not in a touristy area and there were plenty of grocery stores, bakeries and restaurants ; no banks or ATMs though. Easy access to trams and subway although, if we wanted to, we could've walked to Stephanplatz in 20 minutes or so.
Fully furnished, all mod cons, spacious 1 bedroom apartment perfect for our week stay in Vienna. It's not in a touristy area and there were plenty of grocery stores, bakeries and restaurants ; no banks or ATMs though. Easy access to trams and subway although, if we wanted to, we could've walked to Stephanplatz in 20 minutes or so.
10
Winnie
10 Jun 2024
·
Stayed 4 nights
First time to Vienna and luckily we found Rafael Kaiser Business Apt. Centrally located and walking distance to everything you need including a shopping mall with food court. We went hiking at Bohemian NP on a rainy day (unfortunately); but fortunately apt is short walk from the mall so my kids were able to pick up new pair of sneakers. There is also a money exchange vendor in the same mall; and according to one of the blogger we read, this is a reputable exchange vendor to go to if changing some euro is needed (but we did not use them). Apt is clean, modern, tastefully decorated and provided everything we need. Nepresso pods and tea included; they even have a large umbrella for use. Washer & dryer are at the top floor. Our only complaint is dryer does NOT work well. We and other patrons had issue with drying our clothes (took forever and still clothes were still damp). They do need to have better glass door coverage for the shower so that water does not flow out to dry area (room) during shower. Bed is a lot softer than I prefer and probably due for a change. They provide lock box code for check in at the apt which was easy to use; although there is no check in desk on property. Check in staff are a phone call or email away. Other than that, it was AWESOME! Would definitely book again if we return for visit.
First time to Vienna and luckily we found Rafael Kaiser Business Apt. Centrally located and walking distance to everything you need including a shopping mall with food court. We went hiking at Bohemian NP on a rainy day (unfortunately); but fortunately apt is short walk from the mall so my kids were able to pick up new pair of sneakers. There is also a money exchange vendor in the same mall; and according to one of the blogger we read, this is a reputable exchange vendor to go to if changing some euro is needed (but we did not use them). Apt is clean, modern, tastefully decorated and provided everything we need. Nepresso pods and tea included; they even have a large umbrella for use. Washer & dryer are at the top floor. Our only complaint is dryer does NOT work well. We and other patrons had issue with drying our clothes (took forever and still clothes were still damp). They do need to have better glass door coverage for the shower so that water does not flow out to dry area (room) during shower. Bed is a lot softer than I prefer and probably due for a change. They provide lock box code for check in at the apt which was easy to use; although there is no check in desk on property. Check in staff are a phone call or email away. Other than that, it was AWESOME! Would definitely book again if we return for visit.
10
Erin
21 May 2023
·
Stayed 5 nights
The host communication was great.made it very easy to plan our arrival and if we needed anything they were there. The apartment had good space and was a short walk to everything. There is free laundry and they even provide soap which was helpful with our kiddos. They also had communal outdoor patio areas and nespresso in the room. There is an elevator but several steps to reach it (be prepared if you have heavy luggage). The bed was pretty hard, but overall I recommend and would stay again for the location and amenities. Very reasonable and you get a lot!
The host communication was great.made it very easy to plan our arrival and if we needed anything they were there. The apartment had good space and was a short walk to everything. There is free laundry and they even provide soap which was helpful with our kiddos. They also had communal outdoor patio areas and nespresso in the room. There is an elevator but several steps to reach it (be prepared if you have heavy luggage). The bed was pretty hard, but overall I recommend and would stay again for the location and amenities. Very reasonable and you get a lot!
10
Elena
12 May 2024
·
Stayed 2 nights
The apartment was in pristine condition, spacious and in walking distance to all attractions. The public transport is easy and on time. It is not in busy area that was perfect for us! The kitchen was well stocked, laundry is onsite and easy. Coffee was stocked up and ample. The parking garage was pre booked by the property management per request and was very convenient. The management was excellent in communication and clear instructions. The DerMann cafe/ bakery was perfect spot for breakfast and right next to apartment. Overall exceptional stay and would love to be back.
The apartment was in pristine condition, spacious and in walking distance to all attractions. The public transport is easy and on time. It is not in busy area that was perfect for us! The kitchen was well stocked, laundry is onsite and easy. Coffee was stocked up and ample. The parking garage was pre booked by the property management per request and was very convenient. The management was excellent in communication and clear instructions. The DerMann cafe/ bakery was perfect spot for breakfast and right next to apartment. Overall exceptional stay and would love to be back.
10
ROU LI
20 Nov 2025
·
Stayed 5 nights
Good location to explore city center! Equipped with full set of kitchen utensils. Helpful staffs make the stay even more pleasant. Enjoyed the stay a lot!
Good location to explore city center! Equipped with full set of kitchen utensils. Helpful staffs make the stay even more pleasant. Enjoyed the stay a lot!
10
Angenette
15 Jul 2025
·
Stayed 3 nights
Great apartment. Fully able to cook dinner for our family of five. Wonderfully decorated and in the center of everything.
Great apartment. Fully able to cook dinner for our family of five. Wonderfully decorated and in the center of everything.
10
Kiran
1 Jul 2025
·
Stayed 4 nights
We really liked our penthouse apartment with a balcony. It was perfect for our needs, air-conditioned with a small kitchen to prepare breakfast, and a fridge. The area was great for us as it wasn't too far from the metro and tram lines. There was a great vegan ice cream place nearby and a supermarket. The Staff were super helpful when we arrived too early, and we even managed to do our laundry!! it was an awesome apartment :)
We really liked our penthouse apartment with a balcony. It was perfect for our needs, air-conditioned with a small kitchen to prepare breakfast, and a fridge. The area was great for us as it wasn't too far from the metro and tram lines. There was a great vegan ice cream place nearby and a supermarket. The Staff were super helpful when we arrived too early, and we even managed to do our laundry!! it was an awesome apartment :)
10
Anthony
19 Sept 2025
·
Stayed 4 nights
Comfortable, clean apartment well situated near restaurants while only a short 5 minute walk to the subway station. Beds are very comfortable. Bathroom and living area are clean. Safe surroundings. We would definitely stay here again!
Comfortable, clean apartment well situated near restaurants while only a short 5 minute walk to the subway station. Beds are very comfortable. Bathroom and living area are clean. Safe surroundings. We would definitely stay here again!
10
Amy
31 Aug 2025
·
Stayed 7 nights
We stayed for a week and had the most comfortable time. The apartment was fully equipped with everything you need and close to several grocery stores so I was able to cook a few meals. Air conditioner worked perfectly and the bed was comfortable. The washer/dryer facilities were excellent too. I have no complaints whatsoever and highly recommend staying here!
We stayed for a week and had the most comfortable time. The apartment was fully equipped with everything you need and close to several grocery stores so I was able to cook a few meals. Air conditioner worked perfectly and the bed was comfortable. The washer/dryer facilities were excellent too. I have no complaints whatsoever and highly recommend staying here!
10
Kyi
11 Aug 2025
·
Stayed 3 nights
Close to inner stadt, close to amenities like grocery stores, public transit, and lots of eateries.
Close to inner stadt, close to amenities like grocery stores, public transit, and lots of eateries.
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AI-generated summary based on recent guest reviews
10
Chiamaka
4 weeks ago
·
Stayed 7 nights
Beats my expectation honestly. This apartment is so functional and truly a home away from home.
Beats my expectation honestly. This apartment is so functional and truly a home away from home.
10
Nitu nanda
14 Aug 2026
·
Stayed 3 nights
Great apartment, clean facilities. Only feedback is that entrance area has some foul odor which should be addressed. Overall well kept apartment
Great apartment, clean facilities. Only feedback is that entrance area has some foul odor which should be addressed. Overall well kept apartment
10
Anders
10 Jul 2026
·
Stayed 3 nights
only a tv that didnt work
only a tv that didnt work
10
Jani
4 Jul 2026
·
Stayed 3 nights
Excellent location & well equipped apartment.
Excellent location & well equipped apartment.
10
Gordon
1 Jul 2026
·
Stayed 4 nights
Our apartment was spotless a d fully equipped. 100% satisfied.
Our apartment was spotless a d fully equipped. 100% satisfied.
Property policies
Check-in
Check-out
From 15:00 to 23:59
Before 11:00
FAQs about RAFAEL KAISER - Premium Apartments City Centre - Contactless Check-In
Is parking available at the property?
Self parking is available on-site for a fee of EUR 19 per night. Guests must contact the property in advance to reserve parking.
What are the standard check-in and check-out times?
Check-in is from 15:00 to 23:59, and check-out is by 11:00. Early or late check-in/check-out may be available for a fee, subject to availability. Guests should contact the property in advance to request this.
What accessibility features are available for guests with disabilities?
The property offers step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Guests are encouraged to inquire about specific accessibility needs prior to arrival.
Where is the property located in relation to key landmarks?
The property is located in Leopoldstadt, Vienna, just 0.2 km from the Circus and Clown Museum and within a 5-minute drive of Vienna State Opera and St. Stephen's Cathedral. Public transport options are available nearby.
Is breakfast offered at the property?
Breakfast is not provided on-site, but guests can grab a bite from the grocery/convenience store available at the property.
Are pets allowed at the property?
No pets are allowed at the property, with the exception of service animals.
Are airport shuttle services available?
A roundtrip airport shuttle is available for a surcharge, and it operates 24 hours. Guests can arrange the transfer by contacting the property in advance.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-21: NO DATA
- 2026-09-22: 183.68638004768374USD
- 2026-09-23: 269.5690523809052USD
- 2026-09-24: 192.0213794909668USD
- 2026-09-25: NO DATA
- 2026-09-26: NO DATA
- 2026-09-27: 189.92948145698549USD
- 2026-09-28: 197.04899914680482USD
- 2026-09-29: NO DATA
- 2026-09-30: NO DATA
- 2026-10-01: NO DATA
- 2026-10-02: NO DATA
- 2026-10-03: 251.89646517982484USD
- 2026-10-04: 207.3556028212738USD
- 2026-10-05: NO DATA
- 2026-10-06: 241.7198298970032USD
- 2026-10-07: 211.71931475135804USD
- 2026-10-08: 187.63044575210571USD
- 2026-10-09: 265.0490949661255USD
- 2026-10-10: 329.61733595336915USD
- 2026-10-11: 187.90768482902527USD
- 2026-10-12: 181.06995484741213USD
- 2026-10-13: 254.08295724983216USD
- 2026-10-14: 187.63044575210571USD
- 2026-10-15: 187.7947038257599USD
- 2026-10-16: NO DATA
- 2026-10-17: 257.59201635063175USD
- 2026-10-18: 280.37871718093874USD
- 2026-10-19: 280.1558342478943USD
- 2026-10-20: 268.28919USD
- 2026-10-21: 206.86139403198243USD
- 2026-10-22: 187.56779710350037USD
- 2026-10-23: 246.41826860557558USD
- 2026-10-24: 247.4073334893799USD
- 2026-10-25: 195.3122442478943USD
- 2026-10-26: 256.82384USD
- 2026-10-27: 233.82435069915772USD
- 2026-10-28: 215.86840126365664USD
- 2026-10-29: 195.90909465164185USD
- 2026-10-30: 256.24500917404174USD
- 2026-10-31: 282.36841096885684USD
- 2026-11-01: 187.746470839386USD
- 2026-11-02: 207.8210677597809USD
- 2026-11-03: NO DATA
- 2026-11-04: 208.19095895706178USD
- 2026-11-05: 208.19095895706178USD
- 2026-11-06: 249.40810144500733USD
- 2026-11-07: 260.26344500000005USD
- 2026-11-08: 205.26153544006348USD
- 2026-11-09: 195.48334276321413USD
- 2026-11-10: 215.4885380670166USD
- 2026-11-11: 194.14331598617554USD
- 2026-11-12: 195.5951341244507USD
- 2026-11-13: 253.68586173851014USD
- 2026-11-14: 253.68586173851014USD
- 2026-11-15: 195.5951341244507USD
- 2026-11-16: 193.23035320274354USD
- 2026-11-17: 267.64587357818607USD
- 2026-11-18: 195.5951341244507USD
- 2026-11-19: 195.24523941009522USD
- 2026-11-20: 326.36544946762086USD
- 2026-11-21: 391.9086020974732USD
There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email within 48 hours before arrival with check-in instructions and lockbox information. Guests can access their accommodation through a private entrance. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
You'll be required to pay the following fully refundable deposit.
Breakage deposit: EUR 100.00 per stay
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards; cash is not accepted
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Parking height restrictions apply.
- The property is professionally cleaned.
- Contactless check-in and contactless check-out are available.
- Airport shuttle fee: EUR 55 per vehicle (one-way, maximum occupancy 4)
- Covered self parking fee: EUR 21 per night
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Non-smoking rooms
ATM/Cash machine
Luggage storage
Designated smoking area
Services
ATM/Cash machine
Luggage storage
Designated smoking area
Express check-in/check-out
Self laundry
Activities
Outdoor Furniture
Terrace
Parking
Parking
Airport shuttle
Electric car charging station
General
Non-smoking rooms
Family room
Internet
Free wi-fi