Is parking available at the property?

Parking is available on-site, but it is limited. Valet parking is offered at a fee of USD 55.00 per day, which includes in/out privileges.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:30 AM to 10:00 AM.

Does the property allow pets?

Pets are allowed at the property with a fee of USD 75 per accommodation, which may vary based on the length of stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in time is at 4:00 PM and check-out time is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility may vary.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Portland, just a 5-minute walk from Oregon Health and Science University and 9 minutes on foot from Portland State University. It is 0.6 miles from Tom McCall Waterfront Park and 2 miles from Moda Center.

Is there a swimming pool at the property?

Yes, there is an indoor swimming pool available. Pool access is from 6:00 AM to 10:00 PM.

What are the policies for guests staying with children?

One child aged 17 years or younger can stay for free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property does not specify the availability of extra beds or cribs. Guests are encouraged to inquire directly for specific needs and any associated costs.

Hyatt House Portland Downtown Hotel

Average nightly price at Hyatt House Portland / Downtown by month, last 12 months (USD)
Month	Average price
January	US$104
February	US$125
March	US$121
April	US$113
May	US$131
June	US$133
July	US$142
August	US$137
September	US$131
October	US$134
November	US$122
December	US$107

What guests think

At Hyatt House Portland / Downtown, travelers praise friendly staff, spacious suites with kitchens, and a convenient riverside location by the streetcar, while noting expensive valet-only parking, occasional cleanliness lapses, and included breakfast that ranges from excellent to underwhelming.

Suites are roomy and quiet for many, but sofa beds and some mattresses are uncomfortable and TVs often lack streaming. The pool and gym are handy though basic, and there’s no hot tub; bar hours are limited. This suits travelers who value apartment-style space and easy transit over extensive on-site amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities include an indoor pool and gym plus a rooftop/grill area and guest laundry, but the pool is small and there’s no hot tub. Parking is a recurring pain point with pricey valet-only on-site and limited bar/restaurant hours.

Related guest reviews

10

Ali

21 Jul 2025

·

Stayed 2 nights

Wonderful in every way except for very expensive parking and difficulty getting a spot outside the doors to unload luggage. Great value for money. Our room with kitchenette was spacious and luxurious and exceeded our expectations. Staff were accommodating. On-site food and drink options were great and very convenient. Staff were extremely helpful and courteous. The pool was small but it was nice to have an indoor pool, especially in the heat, and the seating area around it was relaxing.

10

Ryan

29 Jul 2025

·

Stayed 2 nights

Great hotel. Friendly staff. Clean spacious rooms. The breakfast is a gem. Good food and a wide variety. Pool is ver small so it got crowded quickly would be my only complaint about the hotel itself. All the restaurants that are close by close early so if you are looking for a night out make sure you start early.

8

Martha

22 Aug 2025

·

Stayed 3 nights

The pool and close by coffee shop and food and walkable easy parking

10

Christina

21 Jul 2025

·

Stayed 2 nights

Hotel room was great with dishwater, fridge, dishwasher and sink. Some of the plates and dishes were dirty so we had to rewash before using. Also, there was no parking, so we had to park in a garage down the street. When I did research, it showed that the property had EV chargers, but they did not the hotel was clean, spacious, and in an area where you could stroll to shops and dining.

8

Rebecca

3 Aug 2025

·

Stayed 2 nights

The rooms are awesome and have great amenities. We enjoyed the pool and the views. The “parking available” means an expensive valet option but there are a couple of garages close by that are more affordable. The staff are fine but not exceptional.

10

Jeremy

27 Jul 2025

·

Stayed 2 nights

We loved the location and pool. Wish there was a hot tub and steam room.

8

Melissa

3 Jun 2025

·

Stayed 5 nights

The property lacks adequate parking and what is offered is expensive- valet or a parking garage- It’s inconvenient. Loved the second floor outdoor area - grills and nice sitting area. Lacks a hot tub in the pool area.

10

Emilie

12 Mar 2025

·

Stayed 3 nights

Love all the amenities - breakfast, gym, pool, guest laundry, and some rooms have kitchens.

6

Jasmyn

29 Sept 2025

·

Stayed 3 nights

The staff was nice. The breakfast was good. Short walk to the water. The pool was awesome! Dog friendly which is cool. TV was lame. Not a smart TV with hardly any channels. Luckily I had my firestick with me. Had a kitchen which was nice but had to ask 3 times for a sponge. Extra blanket was worse than hospital quality. Only onsite parking was Valet at $52 a night and then you are expected to tip the valet every time. They have an app for that to “help make it easier” but it charges you a “convenience fee” every time. So your $5 tip ends up $6.50. Dog friendly but you have to walk around the block for a spot for them to pee/poop.

6

Brianna

11 Aug 2025

·

Stayed 1 night

We stayed in the studio king with sofa bed. The sofa bed was the most uncomfortable sofa bed I've ever come accross. Considering the price of the hotel I hope they upgrade the mattress on the sofa beds. Peloton wasn't properly set up in the gym either. Complimentary tea and coffee in the lobby is a nice touch.

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Cleanliness

Many guests found the hotel and rooms clean, but there are repeated reports of dirty dishes, hair and stains in bathrooms and linens, and occasional mold or upkeep issues. Housekeeping can feel inconsistent.

Related guest reviews

6

Jen

5 Aug 2025

·

Stayed 3 nights

Good location, friendly and helpful staff. Room wasn’t very clean - needed vacuuming, vents were really dusty, broken lamp, and smelled funny.

8

Dianna

8 Nov 2025

·

Stayed 2 nights

Staff was very helpful and welcoming. Room was large and quiet. The linens on the bed smelled funky.

8

Erik

28 Jul 2025

·

Stayed 2 nights

So we have stayed here on multiple occasions and usually enjoy ourselves. Our last stay although nice had a couple of issues. We were delayed into getting our room, the room was not as clean as it should have been with hairs etc in the bathroom and shower and not necessarily the hotels issue but there was a ton of children and teens during our most recent stay. This made for a loud and obnoxious time. We were there to relax and kids were running the floors and it was chaos trying to get anything to eat at the morning breakfast.

10

Trevor

4 Jul 2025

·

Stayed 1 night

Clean. Friendly staff. Room was great. Area around hotel was clean. Glad I picked this spot

4

Alani

20 Apr 2025

·

Stayed 1 night

I remember staying here years ago and liking it a lot. It’s so convenient to get on the street car right outside the door and it’s right at the river with a nice path to walk on. Everything felt dirty though. Even the carpet in the hallway needed to be vacuumed and had visible debris. The room felt dirty and the dishes in the kitchen were dirty. The extra sheets for the pull out bed had hairs in them and there was no warm blanket unless we went back down to the front desk - no room service to make up for their lack! I wouldn’t stay here again.

4

Akar Anwar

26 Dec 2024

·

Stayed 2 nights

Is the first time but the room wanst clean in the washroom was hair everywhere ....

6

Holly

31 Dec 2024

·

Stayed 1 night

We’ve stayed here before several times and had mostly very positive experiences. This time our room was definitely very worn and not clean. Dirty dishes in the cabinets, debris on the floors, mold in the shower, spills on the island, carpet was frayed at the thresholds, all the furniture was stained and chipped, and we discovered there was a tripped fuse that kept tripping every time we tried to use lamps or the tv.

4

Julieta Paras

9 Dec 2024

·

Stayed 2 nights

The dining area is dirty and the pillow smells like not washed. I took some pictures and showed it to front staff.

4

Daniel

10 Oct 2025

·

Stayed 1 night

Shower has lots of hard water stains and brown staining looked very dirty. No onsite parking, only expensive valet between 6am and 11pm, outside those hours you are on your own. Also $30 early check in fee before 2pm which wasn't mentioned online.

4

Sydney

19 Jul 2025

·

Stayed 2 nights

The hotel itself was great , the customer service was great but the rooms were awful . There was a headband and baby medicine left behind from previous guest behind the nightstand and under the bed , behind the nightstand was atleast an inch of dust . The plates were not clean at all , they still had food pieces on them . There was hair on the carpet in multiple places , I’ve stayed in many hotels and the mattress was the absolute worst .

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AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious, apartment-style with kitchens and good layouts, suitable for families. Common downsides are uncomfortable sofa beds, mixed mattress comfort, occasional noise, and TVs without streaming or smart features.

Related guest reviews

10

Katherine

23 Aug 2025

·

Stayed 3 nights

Liked the room layout with kitchen living area separate from bedroom. Friendly staff.

10

Win

18 Aug 2025

·

Stayed 1 night

Room size pretty big.

10

Suzi

5 Aug 2025

·

Stayed 2 nights

Wonderful location, clean room, nice staff and good breakfast. My daughter complained about the discomfort on the pull out couch but our King bed was great. Would stay there again.

10

Christina

24 Oct 2025

·

Stayed 1 night

Clean room with supplies, clean kitchen and living space. Downside was there was no access to streaming services, only local channels.

8

Ryan

7 Jun 2025

·

Stayed 1 night

The beds are too soft. Like sleeping on a hammock. Thought we had a second bed, but it was a couch pull out. Clean and friendly. Not far from downtown.

10

Alla V

2 Sept 2025

·

Stayed 1 night

The best hotel, full kitchen and very nice hotel overall. Lots of room and enough sleeping space for the whole family

8

Sharon

8 Jul 2025

·

Stayed 4 nights

Good location for walking or transportation. Very friendly and helpful staff. WiFi was very spotty and kept dropping. Breakfast needs improvement- frequently out of basic items like eggs and yogurt.

8

Rebecca

3 Aug 2025

·

Stayed 2 nights

The rooms are awesome and have great amenities. We enjoyed the pool and the views. The “parking available” means an expensive valet option but there are a couple of garages close by that are more affordable. The staff are fine but not exceptional.

6

Brianna

11 Aug 2025

·

Stayed 1 night

We stayed in the studio king with sofa bed. The sofa bed was the most uncomfortable sofa bed I've ever come accross. Considering the price of the hotel I hope they upgrade the mattress on the sofa beds. Peloton wasn't properly set up in the gym either. Complimentary tea and coffee in the lobby is a nice touch.

10

Melinda

7 Jul 2025

·

Stayed 6 nights

King size room was super spacious. I loved being able to open the window to get in thr cool breeze at night. Every staff member was very helpful and friendly. The breakfast was great and had lots of options.

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Service

Service is generally friendly, accommodating, and kid-friendly, with standout staff, though some guests encountered slow or unhelpful responses and confusion at the front desk or valet.

Related guest reviews

10

wonseop

10 Mar 2025

·

Stayed 2 nights

Thank you for the kindness of the hotel staff member, Steven. In particular, the magic tricks he performed during breakfast brought great joy to our children. It was a truly delightful experience

4

Amanda

13 Jul 2025

·

Stayed 1 night

We ran into quite a few issues. We called front desk to have the grill turned on and cleaned. They called awhile later says it was ready. All they did was turn iton the grill was filthy. There was used dirty utensils on the grill table. The island table and the grill side tables were full of old caked on food. I'm just shocked that the worker went and turned the grill on and left the the area in such a messy gross state knowing guests were using them. Than there was broken glass and we didn't see it until one of our kids was running around and stepped on it and got cut. We went down later and who ever cleaned the glass only cleaned half. There was still a ton of glass under the chair. Our hotel room had dirty dishes in the dishwasher when we checked in as well.

6

Lisa

17 Jun 2025

·

Stayed 1 night

I did not see anything that let me know that paring was not included. The staff was very good at giving options, however their information was slightly inaccurate and parking was an additional expense I was not expecting.

10

Adam

8 Jul 2025

·

Stayed 6 nights

Hyatt House was exceptional in their service and with their staff. So many smiling faces, staff willing to offer assistance with so much without even having to be asked, and an amazing gentleman who entertained kids at breakfast with magic tricks and balloon animals! Our stay was blissful the week we spent here.

6

Jessica

18 Aug 2025

·

Stayed 3 nights

My overall day was just OK. Previous days have been better. The staff seemed to be really confused by questions that we asked them. The valets seemed extremely overwhelmed, one night the parking garage door broke, I asked the valet in the front desk. What I should do or where I should park, they shook their head and said they didn’t know, when I press them, they finally told me to park down the street. Would I go back and stay there? I’m not sure.

10

Jamie

9 Oct 2025

·

Stayed 1 night

Friendly staff. Valet made balloon animals for kiddos.

10

Laura

6 Aug 2025

·

Stayed 2 nights

We had a fantastic stay at the Hyatt. The welcome we had at reception was warm and inviting and we checked into a perfectly clean and well sized room, with a kitchenette that suited our needs just right. We didn’t realise breakfast was included, thank you! Lovely surprise. The lobby area was relaxing and the location was spot on, walking distance to all the main spots in town. If I came back to Portland I wouldn’t hesitate to stay here again.

10

Megan

30 Jun 2025

·

Stayed 2 nights

Wonderful hotel! Clean and comfortable! It’s conveniently located and also just a short walk to the waterfront. We ran into a little issue with parking, that had nothing to do with the hotel, but the lady at the front desk and the GM went above and beyond to try and help us solve our problem -amazing customer service! I would definitely recommend staying here. I will say the restaurant/bar area has very limited hours, not opening until 3:30pm, which was kind of a bummer, but not a dealbreaker!

10

Scott

30 Jul 2025

·

Stayed 2 nights

The manager Max went above and beyond to help. He was beyond kind and made sure we had a great stay!

6

Naomi

9 Mar 2025

·

Stayed 1 night

I've stayed here 2 times in the last week and both times the front desk staff was very rude. Today check in was about 10pm. The lady acted like i was bothering her. Just no personality and seemed very iriitated. I asked her for a rubber band (which i guess she was nice enough to give it to me) as she flung it to me instead on the counter Again, front desk staff needs to be retrained. Horrible costumer service.

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Location

Riverside South Waterfront location with a streetcar stop outside; convenient for OHSU and walks along the river. Some note it’s a longer walk to central attractions and a few felt uneasy at night.

Related guest reviews

8

Patrice

19 May 2025

·

Stayed 12 nights

What I appreciated most was the staff. Everyone was friendly, authentically warm and helpful. The only detractor was the breakfast offerings were limited and sometimes not so good. The French toast at times I couldn't even cut it with a knife. Small challenges. The room was well equipped, spacious for a hotel room, not suite, the location was wonderful near really good dining options, the waterfront and the charming garden. It is also right by a street car stop, which led to downtown and other areas of interest.I'd stay there again.

10

Martha

8 Feb 2025

·

Stayed 1 night

Very easy access to OHSU South Waterfront tram. Hotel was quiet and comfortable.

10

Claire

20 Aug 2025

·

Stayed 1 night

I think Portland could do a better job with their waterfront park/walkway. No waterfront restaurants. Neighborhood felt a little unsafe - especially at night.

10

Meredith

13 Aug 2025

·

Stayed 1 night

Great location close to the riverfront with a streetcar stop adjacent to the property for convenience. Tidy and comfortable.

8

Samuel

31 Aug 2025

·

Stayed 4 nights

The Hyatt House Hotel is located in a quiet riverfront neighborhood of Portland, Oregon. The hotel staff was friendly, and my room was well-equipped and spacious. The room included a kitchen, a little living room area with a wide-screen TV, and a separate bedroom. The hotel isn't really what I would call "downtown." I was a little disappointed that most of the shopping, restaurants, and tourist attractions were a long walk from the hotel. I ended up having to take several Ubers and public transportation to get to most of the things I wanted to see. Otherwise, I really enjoyed my visit to the beautiful city of Portland. Make sure to visit the Pittock Mansion, the Rose Garden, Washington Park, the Oregon Historical Society Museum, and Mt. Hood. I also must say that I found the people of Portland to be very kind, helpful, and friendly. They made me feel very welcome!

8

SOK CHEATH

2 Aug 2025

·

Stayed 1 night

Wonderful location by the river! Room are comfortable with nice kitchen space for cooking. Friendly staff! Breakfast was ok, expected for continental offering. Not many restaurants around walking distant. Hotel does not have free parking --only option is valet parking service.

10

Paul

11 Jun 2025

·

Stayed 3 nights

Hotel is at the cleaner, newer, safer part of downtown next to the river. The clean newer part of the river walkway is 50m in front of the hotel. Has the famous Hyatt breakfast included and the hotel has a good range of amenities including expansive workout area, pool, and lobby lounging areas. Room was clean with mini fridge, bed was comfy and room temperature was well managed by working thermostat/AC system.

10

Xiaowei

22 Aug 2025

·

Stayed 4 nights

Convenient place to stay. Next to river front. Good breakfast buffet.

10

Cristina

2 Aug 2025

·

Stayed 7 nights

I loved everything about my stay! My biggest concern was safety in Portland since my friend and I are both female and traveling by ourselves but the neighborhood was super clean and beautiful. The hotel even requires key cards to access the elevators. So really safe. We even used public transportation for our stay. It was super convenient because the metro was right on the corner. Loved our stay at Hyatt House.

10

Anne Elizabeth

19 Feb 2025

·

Stayed 4 nights

Great service. Very clean. Great breakfast. Streetcar stop right out front.

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AI-generated summary based on recent guest reviews

Dining

Complimentary breakfast is a frequent highlight with good variety, though quality and replenishment vary and it can get busy. The on-site bar/restaurant has limited hours and there’s no room service; nearby options are limited late.

Related guest reviews

10

Ali

21 Jul 2025

·

Stayed 2 nights

Wonderful in every way except for very expensive parking and difficulty getting a spot outside the doors to unload luggage. Great value for money. Our room with kitchenette was spacious and luxurious and exceeded our expectations. Staff were accommodating. On-site food and drink options were great and very convenient. Staff were extremely helpful and courteous. The pool was small but it was nice to have an indoor pool, especially in the heat, and the seating area around it was relaxing.

6

Bhaskar

12 Sept 2025

·

Stayed 2 nights

Good breakfast. No room service.

8

Chris

15 Jun 2025

·

Stayed 2 nights

The property was a tad dated but the staff were very nice, breakfast was wonderful! I think it's a winner.

6

Jennifer

11 Aug 2025

·

Stayed 1 night

Breakfast included is sub-standard for this category of hotel. 7-10am, we arrived at 8:50am and they had already run out of fruit, pastries, and popular tea flavor bags. They could plan better for a weekend. The staff was nice. The room clean yet hard, uncomfortable mattress and down pillows (so bring your own if your neck needs support). The pool was great for the kids. Parking is tricky. The options are valet on-site for an extra $52/night or across-the-street in a separate building garage for $26 but no in/out. Do not count on street parking.

8

Sharon

8 Jul 2025

·

Stayed 4 nights

Good location for walking or transportation. Very friendly and helpful staff. WiFi was very spotty and kept dropping. Breakfast needs improvement- frequently out of basic items like eggs and yogurt.

10

Amitava

23 Jun 2025

·

Stayed 1 night

Good breakfast options

10

Heather

9 Nov 2025

·

Stayed 3 nights

The breakfast was great and so nice to have in the building.

8

Hayley

14 Aug 2025

·

Stayed 4 nights

Staff and property were lovely and the area is nice. You do need to walk to get a variation of food options but it is very manageable. Breakfast was well organised and good value.

10

Megan

30 Jun 2025

·

Stayed 2 nights

Wonderful hotel! Clean and comfortable! It’s conveniently located and also just a short walk to the waterfront. We ran into a little issue with parking, that had nothing to do with the hotel, but the lady at the front desk and the GM went above and beyond to try and help us solve our problem -amazing customer service! I would definitely recommend staying here. I will say the restaurant/bar area has very limited hours, not opening until 3:30pm, which was kind of a bummer, but not a dealbreaker!

8

Elaine

2 Aug 2025

·

Stayed 2 nights

Location was wonderful. The staff was great. I disliked that there was no self parking garage at the hotel. Parking wasn’t cheap. The breakfast was horrible. ai was as disappointed about no hot tub. Staff was great. We really enjoyed our room. Despite the lack of parking, no hot tub and bad breakfast we will definitely stay again. We were quite comfortable! Being that close to the water was great!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $135	2 $147	3 $168	4 $143	5 $132	6 $123	7 $123
8 $119	9 $123	10 $140	11 $140	12 $132	13 $123	14 $122
15 $118	16 $122	17 $140	18 $140	19 $132	20 $122	21 $122
22 $114	23 $114	24 $114	25 $114	26 $114	27 $115	28 $114
29 $122	30 $132

Su	Mo	Tu	We	Th	Fr	Sa
		1 $140	2 $140	3 $132	4 $122	5 $122
6 $122	7 $132	8 $140	9 $140	10 $132	11 $122	12 $122
13 $122	14 $132	15 $140	16 $140	17 $132	18 $122	19 $122
20 $114	21 $114	22 $114	23 $114	24 $114	25 $114	26 $114
27 $114	28 $114	29 $114	30 $114	31 $114

Hyatt House Portland / Downtown

Prices for Hyatt House Portland / Downtown

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed with Sofa Bed, Bathtub

Studio Suite, 1 King Bed with Sofa Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

Suite, Multiple Beds, Bathtub

Suite, 1 King Bed with Sofa Bed

Studio Suite, 1 King Bed with Sofa Bed, Accessible (Shower)

Studio Suite, 1 King Bed with Sofa Bed (Specialty)

Suite, Multiple Beds

Suite, 1 Bedroom

Room, 1 King Bed

Studio Suite, 1 King Bed with Sofa Bed

Suite, 1 King Bed with Sofa Bed, Kitchen

Guest reviews of Hyatt House Portland / Downtown

Who stays here?

What guests think

Property policies

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Security deposit

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