The Lansbury Heritage Hotel & Spa by Sunday Canary Wharf, London
US$240
/ night
Avg. for October
Prices for The Lansbury Heritage Hotel & Spa by Sunday Canary Wharf, London
Select dates to see prices and availability
US$240
/ night
Avg. for October
Monthly average prices
Nightly prices at The Lansbury Heritage Hotel & Spa by Sunday Canary Wharf, London average US$113 in the cheapest month (January) and US$1,617 in the most expensive month (September), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$113 |
| February | US$123 |
| March | US$162 |
| April | US$148 |
| May | US$165 |
| June | US$183 |
| July | US$200 |
| August | US$134 |
| September | US$1,617 |
| October | US$240 |
| November | US$217 |
| December | US$174 |
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Oct · US$240
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Most expensive: September (~US$1,617)
Cheapest: January (~US$113)
About this property
Take time to pamper yourself with a visit to the full-service spa. Additional features at this hotel include complimentary wireless internet access and a reception hall.
Amenities
Take time to pamper yourself with a visit to the full-service spa. Additional features at this hotel include complimentary wireless internet access and a reception hall.
Business amenities
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.
Dining
At The Lansbury Heritage Hotel & Spa by Sunday Canary Wharf, London, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. English breakfasts are available daily from 7 AM to 10:00 AM for a fee.
Rooms
Make yourself at home in one of the 35 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include desks and separate sitting areas, and housekeeping is provided daily.
Location
With a stay at The Lansbury Heritage Hotel & Spa by Sunday Canary Wharf, London in London (Canary Wharf), you'll be a 2-minute drive from River Thames and 6 minutes from Excel London. This spa hotel is 3 mi (4.9 km) from Tower of London and 3 mi (4.9 km) from Tower Bridge.
What's nearby
River Thames(0.8 Miles)
The Arena(2 Miles)
Excel London(2 Miles)
ABBA Arena(2.2 Miles)
Queen Elizabeth Olympic Park(2.3 Miles)
Victoria Park(2.5 Miles)
London Stadium(2.5 Miles)
Brick Lane(2.6 Miles)
Greenwich Park(2.8 Miles)
Westfield Stratford City(2.8 Miles)
Tower Bridge(2.9 Miles)
Tower of London(2.9 Miles)
Liverpool Street(3.1 Miles)
Sky Garden(3.4 Miles)
Leadenhall Market(3.4 Miles)
London City Airport (LCY)(4 Miles)
Heathrow Airport (LHR)(63.3 Miles)
Gatwick Airport (LGW)(50.4 Miles)
Stansted Airport (STN)(34.5 Miles)
Luton Airport (LTN)(53.4 Miles)
Parking
Restaurant
Sauna
Non-smoking rooms
Housekeeping
Banquet facilities
Location
117 Poplar High Street, Canary Wharf, London, England, United Kingdom
River Thames (0.8 Miles)
The Arena (2 Miles)
Excel London (2 Miles)
ABBA Arena (2.2 Miles)
Queen Elizabeth Olympic Park (2.3 Miles)
Victoria Park (2.5 Miles)
Room options
5
Superior Room (George Lansbury)
1 Double Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
4
Club Room (Lansbury)
1 Double Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
7
Standard Loft (Sky View)
1 Double Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
5
Standard Room (Lansbury Octagonal Tower)
1 Double Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
5
Classic Room (Lansbury)
1 Double Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
6
Junior Suite
1 Double Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
5
Studio Suite (Lansbury)
1 Double Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
Guest reviews of The Lansbury Heritage Hotel & Spa by Sunday Canary Wharf, London
8.8
Fabulous
Based on 1,554 verified reviews
Who stays here?
Business
30%
Couple
50%
Family
13%
Group
5%
What guests think
AI-generated summary based on recent guest reviews
Across recent reviews, The Lansbury Heritage Hotel By Sunday - Canary Wharf London is praised for stylish, characterful rooms and generally spotless housekeeping, balanced by recurring complaints about hot rooms or temperamental air conditioning, limited on-site dining, and occasional service lapses.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
Across recent reviews, The Lansbury Heritage Hotel By Sunday - Canary Wharf London is praised for stylish, characterful rooms and generally spotless housekeeping, balanced by recurring complaints about hot rooms or temperamental air conditioning, limited on-site dining, and occasional service lapses.
Location is convenient for Poplar DLR and Canary Wharf, though the immediate area is quiet with few nearby restaurants and some walks require stairs over a pedestrian bridge. Many rooms are split-level with steep stairs; several guests also cite plumbing or corridor noise, slow lifts, and minor maintenance issues. Expect a characterful boutique stay with easy transport links rather than full-service amenities.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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AI-generated summary based on recent guest reviews
Facilities
Spa/steam facilities are appreciated but often need switching on by staff; the gym is small and the bar has limited options with early closing. Parking is available but limited, and lifts can be slow or occasionally out of service.
Related guest reviews
8
Sarwat
16 Jul 2025
·
Stayed 1 night
Nice building with history. Good facilities (they should give info about where / how to use the spa etc) Parking facilty difficult to access. But nice overall and staff helpful.
Nice building with history. Good facilities (they should give info about where / how to use the spa etc) Parking facilty difficult to access. But nice overall and staff helpful.
10
Nicola
28 Jul 2023
·
Stayed 1 night
Great hotel, good standard of room. Only negative is the bar didn’t open till 7 & no room service and I wanted a drink before going out.
Great hotel, good standard of room. Only negative is the bar didn’t open till 7 & no room service and I wanted a drink before going out.
10
Roland
14 Apr 2025
·
Stayed 1 night
Steeped in history. The hotel retained lots of original features and had great character. Brilliant room, nicely and tastefully decorated. Bar closed at 10pm, but 11 would have been good in order to get that nightcap. Pleasant staff. Would definately stay again.
Steeped in history. The hotel retained lots of original features and had great character. Brilliant room, nicely and tastefully decorated. Bar closed at 10pm, but 11 would have been good in order to get that nightcap. Pleasant staff. Would definately stay again.
10
Shanice
11 Nov 2024
·
Very friendly staff and good hygiene, but spa area needs deep cleaning
Very friendly staff and good hygiene, but spa area needs deep cleaning
10
Andrew
12 Jun 2025
·
Stayed 1 night
Nice and easy check in, we reserved a space in the car park which was 100 metres away, even after check out we could leave it there until 1:00pm which enabled us to take a short walk to the shopping centre. The room was comfortable and well equipped with ironing board, on return from an event we used the restaurant not arriving until 10:00pm and although it shuts at 10:00pm they were happy to seat us, it’s an Indian restaurant and the food and service was excellent. We didn’t pre book breakfast and as we were only there for 1 night didn’t use the steam room or Sauna but we could see some guests using it. Overall a hotel perfect for what we wanted.
Nice and easy check in, we reserved a space in the car park which was 100 metres away, even after check out we could leave it there until 1:00pm which enabled us to take a short walk to the shopping centre. The room was comfortable and well equipped with ironing board, on return from an event we used the restaurant not arriving until 10:00pm and although it shuts at 10:00pm they were happy to seat us, it’s an Indian restaurant and the food and service was excellent. We didn’t pre book breakfast and as we were only there for 1 night didn’t use the steam room or Sauna but we could see some guests using it. Overall a hotel perfect for what we wanted.
8
Phoebe
19 Jan 2025
·
Stayed 1 night
We stayed during December and the Christmas tree and decorations were stunning - check in and out was super easy, the room was a great size and exactly as shown in photos, very clean and tidy, loved the historic photos and the bronze wall featured on the staircase. We stayed on the ground floor and it was extremely noisy, they had Christmas music playing in the foyer which could be heard very loudly from the room as well as staff up and about from 7am, you could hear word for word what they were saying and it was quite disruptive, we arrived at 3pm and wanted to head to the bar for a drink but it doesn’t open till 6pm and it’s just a room in the basement with a few stools for the noise and attempted bar, I wouldn’t stay again however staff were helpful and room was in great condition.
We stayed during December and the Christmas tree and decorations were stunning - check in and out was super easy, the room was a great size and exactly as shown in photos, very clean and tidy, loved the historic photos and the bronze wall featured on the staircase. We stayed on the ground floor and it was extremely noisy, they had Christmas music playing in the foyer which could be heard very loudly from the room as well as staff up and about from 7am, you could hear word for word what they were saying and it was quite disruptive, we arrived at 3pm and wanted to head to the bar for a drink but it doesn’t open till 6pm and it’s just a room in the basement with a few stools for the noise and attempted bar, I wouldn’t stay again however staff were helpful and room was in great condition.
10
Shane
17 Jul 2023
·
Stayed 2 nights
Really wonderful hotel with a great spa. The staff were great and I would not hesitate to stay here again. Parking was easy and relatively affordable for London. It is in a residential neighborhood that requires crossing a highway via pedestrian bridge (up and then down 2 flights of stairs on either side, or waiting for the lift) to get to the Tube (10-15 min walk). That was the only downside though, otherwise it was a really excellent experience.
Really wonderful hotel with a great spa. The staff were great and I would not hesitate to stay here again. Parking was easy and relatively affordable for London. It is in a residential neighborhood that requires crossing a highway via pedestrian bridge (up and then down 2 flights of stairs on either side, or waiting for the lift) to get to the Tube (10-15 min walk). That was the only downside though, otherwise it was a really excellent experience.
4
Darryl
25 Jun 2025
·
Stayed 2 nights
On arrival advised lift to my room level not working . Meant three sets of stairs to move bag to room . I advised I was leaving on second morning at 6 am & if lift not operable I wanted to relocate to a lower level room. In room : Fridge did not work Safe did not work Window in room had cracked glass House cleaning staff entered room unannounced Shower drain overflowed & flooded the bathroom Hot water not evident at 5 am I was moved to a convenient room only after much haranguing of front staff
On arrival advised lift to my room level not working . Meant three sets of stairs to move bag to room . I advised I was leaving on second morning at 6 am & if lift not operable I wanted to relocate to a lower level room. In room : Fridge did not work Safe did not work Window in room had cracked glass House cleaning staff entered room unannounced Shower drain overflowed & flooded the bathroom Hot water not evident at 5 am I was moved to a convenient room only after much haranguing of front staff
6
Timothy
11 Jul 2025
·
Stayed 2 nights
Reception and staff were kind but unenthusiastic. I was told flatly my room wasn't ready even though I was attempting to check in only 30 mins before check in time & had written expressing my hope for an early check in & willingness to pay for it (they offer this on their website). They sent me to the restaurant, which came to seem like a ploy, as I only wanted a drink and a snack & the waitstaff while kind questioned my choice, & kept encouraging me to order more & to come back that night, the following morning & the next night. The food was truly delicious, but I didn't want more than I wanted. The duplex room was interesting (the hotel is a converted town hall) & spacious, but the strange German-language lighting & climate control system was frustrating & the room was stuffy & hot. I slept poorly. The hotel is 20 min walk from Canary Wharf, but this walk is up & down a highly elevated pedestrian bridge & through a big construction site. A couple of blocks in the other direction there are council housing buildings with many boarded up windows, a pretty grim and depressing area when you're hoping for a carefree getaway. The gym had only three cardio machines & free weights, but no towels, no sanitizer, & no water. The one appetizer I had in the South Indian restaurant was very, very good, & unlike anything I'd had before (I love Indian cuisine); if I were staying longer and the hotel weren't in a kind of depressing location I would have gone back, but have no plans to now.
Reception and staff were kind but unenthusiastic. I was told flatly my room wasn't ready even though I was attempting to check in only 30 mins before check in time & had written expressing my hope for an early check in & willingness to pay for it (they offer this on their website). They sent me to the restaurant, which came to seem like a ploy, as I only wanted a drink and a snack & the waitstaff while kind questioned my choice, & kept encouraging me to order more & to come back that night, the following morning & the next night. The food was truly delicious, but I didn't want more than I wanted. The duplex room was interesting (the hotel is a converted town hall) & spacious, but the strange German-language lighting & climate control system was frustrating & the room was stuffy & hot. I slept poorly. The hotel is 20 min walk from Canary Wharf, but this walk is up & down a highly elevated pedestrian bridge & through a big construction site. A couple of blocks in the other direction there are council housing buildings with many boarded up windows, a pretty grim and depressing area when you're hoping for a carefree getaway. The gym had only three cardio machines & free weights, but no towels, no sanitizer, & no water. The one appetizer I had in the South Indian restaurant was very, very good, & unlike anything I'd had before (I love Indian cuisine); if I were staying longer and the hotel weren't in a kind of depressing location I would have gone back, but have no plans to now.
8
Ian
8 May 2025
·
Stayed 1 night
Nice hotel although lacking in a main bar area, rooms are very modern maybe too many gadgets couldn’t turn light out over bed. But decent hotel and restaurant on ground floor was amazing dinner
Nice hotel although lacking in a main bar area, rooms are very modern maybe too many gadgets couldn’t turn light out over bed. But decent hotel and restaurant on ground floor was amazing dinner
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is a strong point across many stays, with rooms and public areas frequently described as spotless. A few guests noted stained carpets or missed servicing on longer stays.
Related guest reviews
10
David
28 Apr 2025
·
Stayed 2 nights
The staff were all extremely welcoming. We didn’t have time on this trip to enjoy the spa or food offerings. But looking forward to it on our next visit. The room was spotless and comfortable, and we enjoyed our stay.
The staff were all extremely welcoming. We didn’t have time on this trip to enjoy the spa or food offerings. But looking forward to it on our next visit. The room was spotless and comfortable, and we enjoyed our stay.
6
Cameron
18 Sept 2023
·
Stayed 1 night
Rooms not clean. Stayed there 5 nights and room only tendered too twice. Carpets not vacuumed, bins not emptied. The best thing for this hotel is the breakfast ladies who are very pleasant.
Rooms not clean. Stayed there 5 nights and room only tendered too twice. Carpets not vacuumed, bins not emptied. The best thing for this hotel is the breakfast ladies who are very pleasant.
10
Aaron
28 Feb 2025
·
Stayed 2 nights
Beautiful room. Clean, quiet, next to a tube stop. Couldn’t ask for more really. Paid £290 for two nights so can’t grumble at that price. Would recommend.
Beautiful room. Clean, quiet, next to a tube stop. Couldn’t ask for more really. Paid £290 for two nights so can’t grumble at that price. Would recommend.
8
Peter
13 Jul 2025
·
Stayed 2 nights
Good service. Very clean. Close to canary wharf
Good service. Very clean. Close to canary wharf
10
Natalie
12 May 2025
·
Stayed 1 night
A beautiful property in Canary Wharf. Our room was spacious and very clean and all staff were friendly. While it’s not located in the city centre, the transport links are only a short walk away and there are lots of local bars and restaurants.
A beautiful property in Canary Wharf. Our room was spacious and very clean and all staff were friendly. While it’s not located in the city centre, the transport links are only a short walk away and there are lots of local bars and restaurants.
10
Terry
3 Oct 2025
·
Stayed 1 night
Very lovely hotel, clean, well furnished with a warm atmosphere. Staff friendly, bedroom very comfortable in every way. Highly recommended.
Very lovely hotel, clean, well furnished with a warm atmosphere. Staff friendly, bedroom very comfortable in every way. Highly recommended.
10
Harry
1 Jul 2025
·
Stayed 2 nights
Great hotel in a good location with easy access to the tube and the DLR. All staff were very professional and friendly. Room was lovely and modern with great air con, hotel was really clean throughout.
Great hotel in a good location with easy access to the tube and the DLR. All staff were very professional and friendly. Room was lovely and modern with great air con, hotel was really clean throughout.
8
Hugh
22 Nov 2023
·
Stayed 2 nights
The hotel was lovely with excellent breakfast. One small thing was our room was not serviced after our first night which wasnt a major concern with reception when we reported it , on discovering this in the evening.
The hotel was lovely with excellent breakfast. One small thing was our room was not serviced after our first night which wasnt a major concern with reception when we reported it , on discovering this in the evening.
8
Sian
5 Aug 2024
·
Stayed 4 nights
This hotel is furnished to a high standard and easily accessible from Canary Wharf. We liked the split level room and appreciated having air conditioning during a heatwave. The room was not maintained to the highest standard - there were stains on the carpet, missing crystals on the chandelier, scratches on the walls. As the hotel takes a £100 security deposit I would have hoped these things would be remedied and it did make me concerned that I would be blamed for these issues. The staff were friendly and helpful. Overall we had a good stay.
This hotel is furnished to a high standard and easily accessible from Canary Wharf. We liked the split level room and appreciated having air conditioning during a heatwave. The room was not maintained to the highest standard - there were stains on the carpet, missing crystals on the chandelier, scratches on the walls. As the hotel takes a £100 security deposit I would have hoped these things would be remedied and it did make me concerned that I would be blamed for these issues. The staff were friendly and helpful. Overall we had a good stay.
6
sara
30 May 2025
·
Stayed 1 night
The room we were given after a late night check in was of poor condition. We struggled to lock the door, the aircon did not work (it was a very warm night) the hotel had placed a fan in the room which was right next to the bed and even on the lowest setting was too loud. The bathroom vanity light didn’t switch off - and the bathroom door was frosted glass, so you were in the light all the time. There wasn’t a window in the room to open. The carpet had dirty marks on it and the wardrobe draw was falling to bits. There was no phone in the room to call reception or spare hangers in the wardrobe to hang clothes. I got dressed and went back to reception just before midnight - who handed over keys to another room of far better quality. We then had to repack and move. The next morning when I complained- reception advised they were aware of the issues! When I said why would you let that room, the reply was “I know”…. The room was number 202. It’s not of the quality in the images. It really did ruin our nights sleep - and we only stayed for that. It’s such a beautiful hotel too.
The room we were given after a late night check in was of poor condition. We struggled to lock the door, the aircon did not work (it was a very warm night) the hotel had placed a fan in the room which was right next to the bed and even on the lowest setting was too loud. The bathroom vanity light didn’t switch off - and the bathroom door was frosted glass, so you were in the light all the time. There wasn’t a window in the room to open. The carpet had dirty marks on it and the wardrobe draw was falling to bits. There was no phone in the room to call reception or spare hangers in the wardrobe to hang clothes. I got dressed and went back to reception just before midnight - who handed over keys to another room of far better quality. We then had to repack and move. The next morning when I complained- reception advised they were aware of the issues! When I said why would you let that room, the reply was “I know”…. The room was number 202. It’s not of the quality in the images. It really did ruin our nights sleep - and we only stayed for that. It’s such a beautiful hotel too.
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AI-generated summary based on recent guest reviews
Rooms
Characterful, often split-level rooms with comfortable beds and modern features; many are spacious. Some guests report steep in-room stairs, hot or stuffy temperatures/AC issues, occasional plumbing or corridor noise, and a few very small rooms.
Related guest reviews
10
James
27 Jul 2023
·
Stayed 1 night
My only beef mini fridge made cracking noises all night and the curtains are not blackout - light around edges hence I was wide awake at 7.30am when I was hoping to sleep a lot longer.. But apart from that a beautiful room and hotel..
My only beef mini fridge made cracking noises all night and the curtains are not blackout - light around edges hence I was wide awake at 7.30am when I was hoping to sleep a lot longer.. But apart from that a beautiful room and hotel..
6
Martin
17 Nov 2024
·
Stayed 1 night
Nice enough hotel - 10-15 min walk from Canary Wharf. Bar only opens from 6pm and there’s nothing that nearby other that CW. We had a Club Room - interesting layout. Bed upstairs (quite steep) from the rest of the facilities. Bit awkward if you need the loo in the night - if that’s an issue for you I would choose another room. I sense it’s more geared up for corporate stays - bearing in mind it’s proximity to CW. Unfortunately we had no hot water during our stay - so no shower or bath for us or our friends in the room next door (rooms 106 and 105)…. Disappointing response from front desk “yes - we have a problem with the boiler and we are going to get it fixed later”. Didn’t offer any kind of refund or compensation - we paid £240 for the night per room for two rooms (so not cheap and you’d expect better for that) - left my email for the manager to contact me - not heard anything yet.
Nice enough hotel - 10-15 min walk from Canary Wharf. Bar only opens from 6pm and there’s nothing that nearby other that CW. We had a Club Room - interesting layout. Bed upstairs (quite steep) from the rest of the facilities. Bit awkward if you need the loo in the night - if that’s an issue for you I would choose another room. I sense it’s more geared up for corporate stays - bearing in mind it’s proximity to CW. Unfortunately we had no hot water during our stay - so no shower or bath for us or our friends in the room next door (rooms 106 and 105)…. Disappointing response from front desk “yes - we have a problem with the boiler and we are going to get it fixed later”. Didn’t offer any kind of refund or compensation - we paid £240 for the night per room for two rooms (so not cheap and you’d expect better for that) - left my email for the manager to contact me - not heard anything yet.
6
MARIA
29 Jun 2025
·
Stayed 3 nights
Great property and mostly good service. However, the AC in my room was not working properly. Not only were they inable to fix it, but the front desk person argued with me on the morningnof checkout telling me it was working fine and I'm wrong. Also, the wifi didnt support video calls. It's a shame because it's a very cute property with a great indian reataurant down below with a perfect back terrace.
Great property and mostly good service. However, the AC in my room was not working properly. Not only were they inable to fix it, but the front desk person argued with me on the morningnof checkout telling me it was working fine and I'm wrong. Also, the wifi didnt support video calls. It's a shame because it's a very cute property with a great indian reataurant down below with a perfect back terrace.
6
Yvonne
27 Oct 2025
·
Stayed 2 nights
The hotel is really convenient for Poplar DLR and heading to Canary Wharf for dinner. The room was quirky with a mezzanine level for the bed, and everything you need for a short stay in London. However, the room was incredibly hot and we just couldn't get the temperature down. Did report it and something was done remotely but the temperature stayed the same. This led to two very uncomfortable nights. Noise carries through the walls too! I asked twice for a different pillow because the ones provided were really high. No pillow ever appeared.
The hotel is really convenient for Poplar DLR and heading to Canary Wharf for dinner. The room was quirky with a mezzanine level for the bed, and everything you need for a short stay in London. However, the room was incredibly hot and we just couldn't get the temperature down. Did report it and something was done remotely but the temperature stayed the same. This led to two very uncomfortable nights. Noise carries through the walls too! I asked twice for a different pillow because the ones provided were really high. No pillow ever appeared.
6
Colin
17 Jul 2024
·
Stayed 1 night
Great hotel with great service and a nice room. The TV did not work and they could not fix it but otherwise all was excellent. The staff we very nice indeed.
Great hotel with great service and a nice room. The TV did not work and they could not fix it but otherwise all was excellent. The staff we very nice indeed.
8
Marco
16 Jul 2024
·
Stayed 1 night
Room was extremely small
Room was extremely small
8
Leanne
24 May 2025
·
Stayed 2 nights
A very quiet hotel from outside noise and lovely staff , stored our bags prior to check in , issues were bathroom light in room doesn't turn off and opaque door so very poor sleep, stuffy hot rooms with no opening windows (age of building) and air con not very good but provided a fan which was large and very noisy, broken plug for table lamp and fridge not cold. The website is out of date stating food options that are not available.....pan Asian restaurant which if we had know we wouldn't have chosen hotel as we don't eat that cuisine but they offered alternatives and the hotel is connected to a very successful Asian restaurant business so probably very good if you like curry. Breakfast ok, simple choices and easily able to walk to Canary Wharf.
A very quiet hotel from outside noise and lovely staff , stored our bags prior to check in , issues were bathroom light in room doesn't turn off and opaque door so very poor sleep, stuffy hot rooms with no opening windows (age of building) and air con not very good but provided a fan which was large and very noisy, broken plug for table lamp and fridge not cold. The website is out of date stating food options that are not available.....pan Asian restaurant which if we had know we wouldn't have chosen hotel as we don't eat that cuisine but they offered alternatives and the hotel is connected to a very successful Asian restaurant business so probably very good if you like curry. Breakfast ok, simple choices and easily able to walk to Canary Wharf.
4
Shirley
24 Mar 2025
·
Stayed 1 night
The stairs on the first floor within the hotel room on the first floor were too steep for me to climb. I have a torn meniscus on my knee. The bathroom and bedroom were on separate floors. The hotel was full and so unable to move me. I had to ask for a quilt and pillow so that I could sleep on the floor. No sheet was provided and no one cared to ask how I was or offer any compensation. I understand that when I booked in December there was a photo of the room but I had no idea the stairs were so steep or the bathroom was on a different floor. Our son had booked us a show at the O2 arena 2 years ago and thus was a big treat for us so disappointing to face a night on a hard floor. The room is very nice but totally inaccessible for an elderly person and this was not flagged up in the hotel booking.zI would have been prepared to pay more to have a better room and would have appreciated even another quilt to sleep on instead of the floor. I felt there was no sympathy and a very hard nosed approach to my unfortunate situation. I am awaiting some sort of response from the management
The stairs on the first floor within the hotel room on the first floor were too steep for me to climb. I have a torn meniscus on my knee. The bathroom and bedroom were on separate floors. The hotel was full and so unable to move me. I had to ask for a quilt and pillow so that I could sleep on the floor. No sheet was provided and no one cared to ask how I was or offer any compensation. I understand that when I booked in December there was a photo of the room but I had no idea the stairs were so steep or the bathroom was on a different floor. Our son had booked us a show at the O2 arena 2 years ago and thus was a big treat for us so disappointing to face a night on a hard floor. The room is very nice but totally inaccessible for an elderly person and this was not flagged up in the hotel booking.zI would have been prepared to pay more to have a better room and would have appreciated even another quilt to sleep on instead of the floor. I felt there was no sympathy and a very hard nosed approach to my unfortunate situation. I am awaiting some sort of response from the management
10
heather
2 May 2024
·
Stayed 2 nights
Highly recommend this hotel - Great location - 10 min walk to Canary Wharf tube, and even nearer for Poplar DLR station. Loved the sauna / steam room too. Massive room with great features - mine was a mezzanine/ split level room. USB chargers made a nice touch.
Highly recommend this hotel - Great location - 10 min walk to Canary Wharf tube, and even nearer for Poplar DLR station. Loved the sauna / steam room too. Massive room with great features - mine was a mezzanine/ split level room. USB chargers made a nice touch.
6
Anna
5 Sept 2023
·
Stayed 1 night
The hotel looks great on the surface but could do with some updating. Don’t waste your money on upgrading to a “club room” the bathroom was TINY, if you are of a larger size you will not fit past the shower and sink! Bathroom is also boiling and no working fan or air con. My friends stayed in a normal double room which looked so much nicer than our club room, bathroom was a lot nicer. Mattress is SUPER hard and pillows too soft. Breakfast was good, although a little more fruit choice would be nice. There was also a gurgling noise all night, almost like someone had left a bath running and you could hear it going through the pipes, possibly the air con but it was too hot to switch it off. I reckon if you don’t stay club room it’s worth the money.
The hotel looks great on the surface but could do with some updating. Don’t waste your money on upgrading to a “club room” the bathroom was TINY, if you are of a larger size you will not fit past the shower and sink! Bathroom is also boiling and no working fan or air con. My friends stayed in a normal double room which looked so much nicer than our club room, bathroom was a lot nicer. Mattress is SUPER hard and pillows too soft. Breakfast was good, although a little more fruit choice would be nice. There was also a gurgling noise all night, almost like someone had left a bath running and you could hear it going through the pipes, possibly the air con but it was too hot to switch it off. I reckon if you don’t stay club room it’s worth the money.
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AI-generated summary based on recent guest reviews
Service
Staff are frequently described as friendly, welcoming and helpful, with standout individuals mentioned by name. However, multiple reviews cite inflexibility at check-in, deposit/refund frustrations, and poor handling of issues or complaints.
Related guest reviews
2
Emily
7 Jun 2025
·
Stayed 1 night
When we arrived at our room the key card didn’t work. When we went back to reception to get it fixed, the manager came and was also unable to unlock the room with a mechanical key. We were waiting 20 minutes while they tried to ram the door open. They told us they had no other room we could go in. When we said we would be uncomfortable staying in a room that could lock us in like that, the manager spoke to us in an angry and argumentative manner. There was no apology or compensation from the manager for the issue or delay. Instead they spoke to us disrespectfully. They then found a room for us to go in, despite initially saying they were fully booked. The heating in the room was blasting hot. We couldn’t turn it off and the air con didn’t seem to counteract it. I asked reception to turn the heating off while we were out, we returned home to a room that was boiling hot. She had not turned the heating off like she said she would. Overall the hotel was very clean and in a quiet area. However, the room was more tired than I would hope considering the price. The biggest disappointment was the rude manager.
When we arrived at our room the key card didn’t work. When we went back to reception to get it fixed, the manager came and was also unable to unlock the room with a mechanical key. We were waiting 20 minutes while they tried to ram the door open. They told us they had no other room we could go in. When we said we would be uncomfortable staying in a room that could lock us in like that, the manager spoke to us in an angry and argumentative manner. There was no apology or compensation from the manager for the issue or delay. Instead they spoke to us disrespectfully. They then found a room for us to go in, despite initially saying they were fully booked. The heating in the room was blasting hot. We couldn’t turn it off and the air con didn’t seem to counteract it. I asked reception to turn the heating off while we were out, we returned home to a room that was boiling hot. She had not turned the heating off like she said she would. Overall the hotel was very clean and in a quiet area. However, the room was more tired than I would hope considering the price. The biggest disappointment was the rude manager.
6
Deborah
22 Mar 2023
·
Stayed 1 night
Hotel needs to review its policies. I arrived at late 1130pm to check in. Because of my partner had making this booking for me, the receptionist said I needed to cancel and rebook as the booking had to be in my name! Even though I had already paid using my credit card in advance. He then insisted on a damage deposit of £100 which had to be paid by my partner, not me!! Eventually he yielded and said I could pay this, but the concept is offensive in itself. I was not staying in this hotel to have wild parties on a Monday evening! The whole check in process took 30 minutes, late at night when all I wanted to do was get to my already paid for room and sleep. It was a complete farce- never again will I return. It is a shame because the hotel is very nice, customer service really lets it down.
Hotel needs to review its policies. I arrived at late 1130pm to check in. Because of my partner had making this booking for me, the receptionist said I needed to cancel and rebook as the booking had to be in my name! Even though I had already paid using my credit card in advance. He then insisted on a damage deposit of £100 which had to be paid by my partner, not me!! Eventually he yielded and said I could pay this, but the concept is offensive in itself. I was not staying in this hotel to have wild parties on a Monday evening! The whole check in process took 30 minutes, late at night when all I wanted to do was get to my already paid for room and sleep. It was a complete farce- never again will I return. It is a shame because the hotel is very nice, customer service really lets it down.
2
Ashleigh
28 Jul 2024
·
Stayed 1 night
The room was beautiful however a few minor hiccups were dealt with poorly. We were woken at 7.00-7.30 by a lot of noise outside our door - we felt this was the cleaners. We were told they start at 9 (which we knew wasn’t truthful as they were outside our door at 8.30 when we came out) the sauna and steam weren’t at a reasonable temperature so we were underwhelmed by that and we have just been back having left some items in the room to be told they have been put in the bin. We feel this is theft and completely unacceptable. My friend spoke to the receptionist about the minor issues this morning and as told somebody would contact her today. Apart from the theft, we feel the other issues would have been easily resolvable if we had felt listened to, weren’t laughed at (which we feel was unprofessional however it was viewed) and if we were given a simple apology however our main issue was how it was dealt with and when my friend tried to address this again before we left, she had two members of staff talking over her. from this moment, we went from underwhelmed to completley appalled - not to mention how abrupt the member of staff was in the restaurant this morning, which again, was not addressed.
The room was beautiful however a few minor hiccups were dealt with poorly. We were woken at 7.00-7.30 by a lot of noise outside our door - we felt this was the cleaners. We were told they start at 9 (which we knew wasn’t truthful as they were outside our door at 8.30 when we came out) the sauna and steam weren’t at a reasonable temperature so we were underwhelmed by that and we have just been back having left some items in the room to be told they have been put in the bin. We feel this is theft and completely unacceptable. My friend spoke to the receptionist about the minor issues this morning and as told somebody would contact her today. Apart from the theft, we feel the other issues would have been easily resolvable if we had felt listened to, weren’t laughed at (which we feel was unprofessional however it was viewed) and if we were given a simple apology however our main issue was how it was dealt with and when my friend tried to address this again before we left, she had two members of staff talking over her. from this moment, we went from underwhelmed to completley appalled - not to mention how abrupt the member of staff was in the restaurant this morning, which again, was not addressed.
10
Grace
12 Jul 2025
·
Stayed 6 nights
Very hospitable and lovely stay with great staff.
Very hospitable and lovely stay with great staff.
2
Adam
24 Oct 2025
·
Stayed 1 night
Terrible service, hotel and attitude. I will never stay there again
Terrible service, hotel and attitude. I will never stay there again
6
Timothy
11 Jul 2025
·
Stayed 2 nights
Reception and staff were kind but unenthusiastic. I was told flatly my room wasn't ready even though I was attempting to check in only 30 mins before check in time & had written expressing my hope for an early check in & willingness to pay for it (they offer this on their website). They sent me to the restaurant, which came to seem like a ploy, as I only wanted a drink and a snack & the waitstaff while kind questioned my choice, & kept encouraging me to order more & to come back that night, the following morning & the next night. The food was truly delicious, but I didn't want more than I wanted. The duplex room was interesting (the hotel is a converted town hall) & spacious, but the strange German-language lighting & climate control system was frustrating & the room was stuffy & hot. I slept poorly. The hotel is 20 min walk from Canary Wharf, but this walk is up & down a highly elevated pedestrian bridge & through a big construction site. A couple of blocks in the other direction there are council housing buildings with many boarded up windows, a pretty grim and depressing area when you're hoping for a carefree getaway. The gym had only three cardio machines & free weights, but no towels, no sanitizer, & no water. The one appetizer I had in the South Indian restaurant was very, very good, & unlike anything I'd had before (I love Indian cuisine); if I were staying longer and the hotel weren't in a kind of depressing location I would have gone back, but have no plans to now.
Reception and staff were kind but unenthusiastic. I was told flatly my room wasn't ready even though I was attempting to check in only 30 mins before check in time & had written expressing my hope for an early check in & willingness to pay for it (they offer this on their website). They sent me to the restaurant, which came to seem like a ploy, as I only wanted a drink and a snack & the waitstaff while kind questioned my choice, & kept encouraging me to order more & to come back that night, the following morning & the next night. The food was truly delicious, but I didn't want more than I wanted. The duplex room was interesting (the hotel is a converted town hall) & spacious, but the strange German-language lighting & climate control system was frustrating & the room was stuffy & hot. I slept poorly. The hotel is 20 min walk from Canary Wharf, but this walk is up & down a highly elevated pedestrian bridge & through a big construction site. A couple of blocks in the other direction there are council housing buildings with many boarded up windows, a pretty grim and depressing area when you're hoping for a carefree getaway. The gym had only three cardio machines & free weights, but no towels, no sanitizer, & no water. The one appetizer I had in the South Indian restaurant was very, very good, & unlike anything I'd had before (I love Indian cuisine); if I were staying longer and the hotel weren't in a kind of depressing location I would have gone back, but have no plans to now.
4
Ådne
28 Jul 2025
·
Stayed 1 night
Hotel is good, 100GBP Deposit when you check in, did NOT get it back after checking out
Hotel is good, 100GBP Deposit when you check in, did NOT get it back after checking out
10
Harry
1 Jul 2025
·
Stayed 2 nights
Great hotel in a good location with easy access to the tube and the DLR. All staff were very professional and friendly. Room was lovely and modern with great air con, hotel was really clean throughout.
Great hotel in a good location with easy access to the tube and the DLR. All staff were very professional and friendly. Room was lovely and modern with great air con, hotel was really clean throughout.
10
Dave
30 Jun 2025
·
Stayed 1 night
Staff very attentive and very polite
Staff very attentive and very polite
10
Pamela
3 Aug 2023
·
Stayed 3 nights
Abdul and the staff members at reception were wonderful. Abdul helped me with my bags and wouldn’t even consider taking a tip. The lady clearing breakfast was the same (Anita?). She was lovely too. These people made a delightful historical property a place that I would definitely consider going back to again.
Abdul and the staff members at reception were wonderful. Abdul helped me with my bags and wouldn’t even consider taking a tip. The lady clearing breakfast was the same (Anita?). She was lovely too. These people made a delightful historical property a place that I would definitely consider going back to again.
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AI-generated summary based on recent guest reviews
Location
Convenient for Poplar DLR and a 10–20 minute walk to Canary Wharf, with easy access to the O2 and ExCeL. The immediate area is quiet with limited nearby dining, and reaching transport can involve stairs via a footbridge.
Related guest reviews
10
Lisa
12 Feb 2025
·
Stayed 1 night
Beautiful hotel, we stayed in the junior suite, 303. Very spacious and conformal, large shower and lovely lounge area. Hotel is walking distance- a few minutes to the DLR station Poplar giving easy access to Canary Wharf and central London. The staff were lovely, kind, responsive and very welcoming, shout out to Ernest Knox who made us feel welcome, was alway la smiling and made sure knew where we were going. Breakfast was fresh, well prepared and the restaurant area had a lovely atmosphere. We would absolutely return and high recommend this hotel.
Beautiful hotel, we stayed in the junior suite, 303. Very spacious and conformal, large shower and lovely lounge area. Hotel is walking distance- a few minutes to the DLR station Poplar giving easy access to Canary Wharf and central London. The staff were lovely, kind, responsive and very welcoming, shout out to Ernest Knox who made us feel welcome, was alway la smiling and made sure knew where we were going. Breakfast was fresh, well prepared and the restaurant area had a lovely atmosphere. We would absolutely return and high recommend this hotel.
6
Yvonne
27 Oct 2025
·
Stayed 2 nights
The hotel is really convenient for Poplar DLR and heading to Canary Wharf for dinner. The room was quirky with a mezzanine level for the bed, and everything you need for a short stay in London. However, the room was incredibly hot and we just couldn't get the temperature down. Did report it and something was done remotely but the temperature stayed the same. This led to two very uncomfortable nights. Noise carries through the walls too! I asked twice for a different pillow because the ones provided were really high. No pillow ever appeared.
The hotel is really convenient for Poplar DLR and heading to Canary Wharf for dinner. The room was quirky with a mezzanine level for the bed, and everything you need for a short stay in London. However, the room was incredibly hot and we just couldn't get the temperature down. Did report it and something was done remotely but the temperature stayed the same. This led to two very uncomfortable nights. Noise carries through the walls too! I asked twice for a different pillow because the ones provided were really high. No pillow ever appeared.
8
Michael
3 Jun 2023
·
Stayed 1 night
A real lovely little find near Canary. The neighbourhood may be seen as a little sketchy, but not thing too bad and certainly nothing a native New Yorker / Bostonite / Chicagoan, etc. would even bat an eye at. Very good accessibility via Poplar DLR and Canary Wharf Metro. In short, worth it.
A real lovely little find near Canary. The neighbourhood may be seen as a little sketchy, but not thing too bad and certainly nothing a native New Yorker / Bostonite / Chicagoan, etc. would even bat an eye at. Very good accessibility via Poplar DLR and Canary Wharf Metro. In short, worth it.
10
Shane
17 Jul 2023
·
Stayed 2 nights
Really wonderful hotel with a great spa. The staff were great and I would not hesitate to stay here again. Parking was easy and relatively affordable for London. It is in a residential neighborhood that requires crossing a highway via pedestrian bridge (up and then down 2 flights of stairs on either side, or waiting for the lift) to get to the Tube (10-15 min walk). That was the only downside though, otherwise it was a really excellent experience.
Really wonderful hotel with a great spa. The staff were great and I would not hesitate to stay here again. Parking was easy and relatively affordable for London. It is in a residential neighborhood that requires crossing a highway via pedestrian bridge (up and then down 2 flights of stairs on either side, or waiting for the lift) to get to the Tube (10-15 min walk). That was the only downside though, otherwise it was a really excellent experience.
10
Christopher
26 Feb 2025
·
Stayed 4 nights
Lansbury Heritage Hotel is fantastic. It's starting to look a little bit run down in the narrow and small lobby, but the rooms are fantastic. Great water pressure in the shower, space in the minibar for your own stuff, great beds and lovely pillows, great lighting system that allows you to control everything from the bed. It's difficult to get here with lots of luggage, you'll likely want to get the DLR to Poplar even if you travel with the Elizabeth Line. I'd happily return!
Lansbury Heritage Hotel is fantastic. It's starting to look a little bit run down in the narrow and small lobby, but the rooms are fantastic. Great water pressure in the shower, space in the minibar for your own stuff, great beds and lovely pillows, great lighting system that allows you to control everything from the bed. It's difficult to get here with lots of luggage, you'll likely want to get the DLR to Poplar even if you travel with the Elizabeth Line. I'd happily return!
10
Natalie
12 May 2025
·
Stayed 1 night
A beautiful property in Canary Wharf. Our room was spacious and very clean and all staff were friendly. While it’s not located in the city centre, the transport links are only a short walk away and there are lots of local bars and restaurants.
A beautiful property in Canary Wharf. Our room was spacious and very clean and all staff were friendly. While it’s not located in the city centre, the transport links are only a short walk away and there are lots of local bars and restaurants.
10
Harry
1 Jul 2025
·
Stayed 2 nights
Great hotel in a good location with easy access to the tube and the DLR. All staff were very professional and friendly. Room was lovely and modern with great air con, hotel was really clean throughout.
Great hotel in a good location with easy access to the tube and the DLR. All staff were very professional and friendly. Room was lovely and modern with great air con, hotel was really clean throughout.
10
Rebeca
21 Dec 2023
·
Stayed 1 night
Neat and clean, nice decoration. Close to public transport
Neat and clean, nice decoration. Close to public transport
10
Jemma
16 Feb 2024
·
Stayed 1 night
Friendly staff, comfortable room, great links to DLR and Canary Wharf- would love to stay again.
Friendly staff, comfortable room, great links to DLR and Canary Wharf- would love to stay again.
8
Simon
19 Jan 2025
·
Stayed 2 nights
Conveniently located a short walk from Canary Wharf station & very reasonably priced for the quality compared to hotels in the West End or City. Limited dining options at the hotel (I was offered pizza, pizza or pizza & charged a ridiculous amount for it.)
Conveniently located a short walk from Canary Wharf station & very reasonably priced for the quality compared to hotels in the West End or City. Limited dining options at the hotel (I was offered pizza, pizza or pizza & charged a ridiculous amount for it.)
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AI-generated summary based on recent guest reviews
Dining
Breakfast is generally enjoyed, though some found it average or limited. The on-site Indian restaurant receives praise when available, but overall on-site dining and bar options can be limited or close early.
Related guest reviews
10
Lisa
12 Feb 2025
·
Stayed 1 night
Beautiful hotel, we stayed in the junior suite, 303. Very spacious and conformal, large shower and lovely lounge area. Hotel is walking distance- a few minutes to the DLR station Poplar giving easy access to Canary Wharf and central London. The staff were lovely, kind, responsive and very welcoming, shout out to Ernest Knox who made us feel welcome, was alway la smiling and made sure knew where we were going. Breakfast was fresh, well prepared and the restaurant area had a lovely atmosphere. We would absolutely return and high recommend this hotel.
Beautiful hotel, we stayed in the junior suite, 303. Very spacious and conformal, large shower and lovely lounge area. Hotel is walking distance- a few minutes to the DLR station Poplar giving easy access to Canary Wharf and central London. The staff were lovely, kind, responsive and very welcoming, shout out to Ernest Knox who made us feel welcome, was alway la smiling and made sure knew where we were going. Breakfast was fresh, well prepared and the restaurant area had a lovely atmosphere. We would absolutely return and high recommend this hotel.
6
Dan
31 Dec 2024
·
Stayed 1 night
Beautiful communal areas and really nice rooms. Hotel advertises having a restaurant on site which isn’t true, they have a small snack bar which literally only had pepperoni pizza when we stayed, this information should have been made clear to us at check in. Also very small selection of drinks at the bar (no white wine at all). Spa facilities are nice but you have to notify staff when you want to use them so they can turn the sauna/steam room on which takes 15 minutes. Overall beautiful hotel with just a few minor issues.
Beautiful communal areas and really nice rooms. Hotel advertises having a restaurant on site which isn’t true, they have a small snack bar which literally only had pepperoni pizza when we stayed, this information should have been made clear to us at check in. Also very small selection of drinks at the bar (no white wine at all). Spa facilities are nice but you have to notify staff when you want to use them so they can turn the sauna/steam room on which takes 15 minutes. Overall beautiful hotel with just a few minor issues.
10
H
13 Aug 2023
·
Stayed 1 night
Excellent - friendly and very welcoming. Wonderful breakfast
Excellent - friendly and very welcoming. Wonderful breakfast
10
Peter
6 Mar 2025
·
Stayed 1 night
Lovely clean hotel and fab staff nothing too much trouble, great service in the restaurant also
Lovely clean hotel and fab staff nothing too much trouble, great service in the restaurant also
8
Ray
31 Jul 2025
·
Stayed 1 night
Very quirky room with bedroom upstairs. Breakfast was very average. Ran out of bacon and kept saying it was coming but it never arrived.
Very quirky room with bedroom upstairs. Breakfast was very average. Ran out of bacon and kept saying it was coming but it never arrived.
8
Anne
19 Jul 2025
·
Stayed 1 night
This is a lovely hotel. Great Indian restaurant on site. Amazing cocktails.We stayed in a club room. Stairs were very steep and shower was a step in over bath shower. Shower was great but was very slippery and there was no anti slip mat. I slipped even though I was careful. I did raise this with reception but otherwise a fantastic stay.
This is a lovely hotel. Great Indian restaurant on site. Amazing cocktails.We stayed in a club room. Stairs were very steep and shower was a step in over bath shower. Shower was great but was very slippery and there was no anti slip mat. I slipped even though I was careful. I did raise this with reception but otherwise a fantastic stay.
8
Judith
17 Aug 2023
·
Stayed 3 nights
The hotel is lovely…spotlessly clean.really comfortable bed and pillows. Helpful staff.location could be better and a shame there is no restaurant, although could have had breakfast.
The hotel is lovely…spotlessly clean.really comfortable bed and pillows. Helpful staff.location could be better and a shame there is no restaurant, although could have had breakfast.
8
Karl
6 Oct 2025
·
Stayed 3 nights
Nice and relaxed. Good breakfast
Nice and relaxed. Good breakfast
8
Simon
19 Jan 2025
·
Stayed 2 nights
Conveniently located a short walk from Canary Wharf station & very reasonably priced for the quality compared to hotels in the West End or City. Limited dining options at the hotel (I was offered pizza, pizza or pizza & charged a ridiculous amount for it.)
Conveniently located a short walk from Canary Wharf station & very reasonably priced for the quality compared to hotels in the West End or City. Limited dining options at the hotel (I was offered pizza, pizza or pizza & charged a ridiculous amount for it.)
10
Debra
25 Feb 2024
·
Stayed 1 night
Our whole stay here was fabulous. Amazing quiet room and the bedt breakfast with so much choice. Also enjoyed sauna and steam room for a chill out.
Our whole stay here was fabulous. Amazing quiet room and the bedt breakfast with so much choice. Also enjoyed sauna and steam room for a chill out.
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AI-generated summary based on recent guest reviews
10
Rami
last week
·
Stayed 1 night
Always a fantastic stay. Welcomed and remembered each time we stay
Always a fantastic stay. Welcomed and remembered each time we stay
10
Philip
last week
·
Stayed 1 night
Excellent value for a weekend stay booked in advance. Interesting property converted from a former Council Building. Rooms an acceptable size and well renovated.
Excellent value for a weekend stay booked in advance. Interesting property converted from a former Council Building. Rooms an acceptable size and well renovated.
10
Joy
2 weeks ago
·
Stayed 1 night
Very happy with my stay at the hotel. From checking in to checking out everything was seamless. Very helpful, courteous staff and the restaurant was spectacular.
Very happy with my stay at the hotel. From checking in to checking out everything was seamless. Very helpful, courteous staff and the restaurant was spectacular.
10
Sarb
3 weeks ago
·
Stayed 1 night
Great location, lovely room, comfy bed and digital controls for lighting. Lovely powerful shower and high quality L’Occitane Shower Gel and Shampoos and Hand Wash. Would highly recommend as its hidden gem with a Sauna, Steam Room and small but adequate gym.
Great location, lovely room, comfy bed and digital controls for lighting. Lovely powerful shower and high quality L’Occitane Shower Gel and Shampoos and Hand Wash. Would highly recommend as its hidden gem with a Sauna, Steam Room and small but adequate gym.
8
Sean
13 Sept 2026
·
Stayed 3 nights
Very nice hotel and great rooms for special occasions; unfortunately, the bar and restaurant were closed for works, so I cannot comment on them.
Very nice hotel and great rooms for special occasions; unfortunately, the bar and restaurant were closed for works, so I cannot comment on them.
Property policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 15:00 to 00:00
Before 11:00
Security deposit
You'll be required to pay the fully refundable deposit for this property.
Good to know
Additional policies and info about this property.
Optional extras
Additional paid services you can request.
FAQs about The Lansbury Heritage Hotel & Spa by Sunday Canary Wharf, London
Is parking available at the hotel?
Self parking is available on-site for a fee of GBP 25 per day. Reservations are not required.
What type of breakfast is offered and what are the serving hours?
English breakfasts are available daily from 7 AM to 10 AM for a fee of approximately GBP 15 per person.
What are the standard check-in and check-out times?
Check-in is at 3:00 PM and check-out is at 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.
What accessibility features are available for guests with disabilities?
The hotel offers step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Additional features may include accessible bathrooms.
What is the hotel's location in relation to key landmarks?
The hotel is located in Canary Wharf, London, within a 5-minute drive of the Thames River and ABBA Arena. It is 2.2 miles from the ExCeL Exhibition Centre and 3 miles from the Tower of London.
Are children allowed at the hotel?
Children are welcome at the hotel, and the minimum age for children to stay for free is not specified.
What are the policies regarding extra beds and cribs?
The hotel offers rollaway beds for children up to 12 years old, but guests must contact the property in advance to reserve them. Additional charges may apply.
Have a question?
Instant AI responses are based on hotel information
Considering this hotel for your London trip?
What do room rates generally look like at The Lansbury Heritage Hotel and Spa By Sunday - Canary Wharf London?
Over the next 60–90 days, room rates at The Lansbury Heritage Hotel and Spa By Sunday - Canary Wharf London typically average around US$171 a night for two guests, ranging from US$112 to US$329 on peak dates.
When is The Lansbury Heritage Hotel and Spa By Sunday - Canary Wharf London at its quietest?
January is the quietest month to visit The Lansbury Heritage Hotel and Spa By Sunday - Canary Wharf London, while September sees the most demand. Expect visitor numbers to increase throughout the summer and peak in September before declining into autumn.
Which month offers the lowest rates at The Lansbury Heritage Hotel and Spa By Sunday - Canary Wharf London?
January is the cheapest month to stay at The Lansbury Heritage Hotel and Spa By Sunday - Canary Wharf London, averaging US$135 a night; October is the priciest month, averaging US$286.
What is close by and who is The Lansbury Heritage Hotel and Spa By Sunday - Canary Wharf London best for?
Set in England near the River Thames, Tower Bridge and the Tower of London, The Lansbury Heritage Hotel and Spa By Sunday - Canary Wharf London caters especially to couples and business travellers and focuses on spa/relaxation and boutique/design appeal.
How does the nightly price at The Lansbury Heritage Hotel & Spa by Sunday Canary Wharf, London in London compare to recent weeks?
The current price at The Lansbury Heritage Hotel & Spa by Sunday Canary Wharf, London in London is US$290 per night for 2 guests, which is high for this hotel: about 70% above its US$173 average over the last 60 days. Most nights over that period fell between US$94 and US$25,733.
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-19: NO DATA
- 2026-10-20: 288.53049183288573USD
- 2026-10-21: 187.01149891937257USD
- 2026-10-22: 318.1032975668335USD
- 2026-10-23: 298.66347USD
- 2026-10-24: 325.2093755657959USD
- 2026-10-25: 102.174345USD
- 2026-10-26: 145.96335USD
- 2026-10-27: 330.10173USD
- 2026-10-28: 166.17365999999998USD
- 2026-10-29: 115.38501260799408USD
- 2026-10-30: 348.06645USD
- 2026-10-31: 330.10173USD
- 2026-11-01: 98.46805585899352USD
- 2026-11-02: 259.3066064323425USD
- 2026-11-03: 549.0169444638061USD
- 2026-11-04: 287.81394248474123USD
- 2026-11-05: 173.23349740287782USD
- 2026-11-06: 119.1777266052246USD
- 2026-11-07: 191.8894106627655USD
- 2026-11-08: 96.67264778675079USD
- 2026-11-09: 116.67357303497315USD
- 2026-11-10: 147.91475797874452USD
- 2026-11-11: 516.6922150593567USD
- 2026-11-12: 159.9078450743866USD
- 2026-11-13: 150.57988844444276USD
- 2026-11-14: 373.11829946273804USD
- 2026-11-15: 112.2795USD
- 2026-11-16: 175.89862786857606USD
- 2026-11-17: 179.8963235671234USD
- 2026-11-18: 277.8472008881378USD
- 2026-11-19: 193.74607596038817USD
- 2026-11-20: 462.7291481762695USD
- 2026-11-21: 71188.54506949219USD
- 2026-11-22: 106.84403700107575USD
- 2026-11-23: 265.7716379756927USD
- 2026-11-24: 161.68248USD
- 2026-11-25: 221.00866793426513USD
- 2026-11-26: 125.75304USD
- 2026-11-27: 445.48731654647827USD
- 2026-11-28: 444.77388531188967USD
- 2026-11-29: 110.22868073604583USD
- 2026-11-30: 147.91475797874452USD
- 2026-12-01: 180.3153500580597USD
- 2026-12-02: 207.88019345695494USD
- 2026-12-03: 188.51406987098693USD
- 2026-12-04: 193.96227087776185USD
- 2026-12-05: 72409.06270775391USD
- 2026-12-06: 102.08881959960938USD
- 2026-12-07: 159.9078450743866USD
- 2026-12-08: 201.18449004043578USD
- 2026-12-09: 199.88480205986022USD
- 2026-12-10: 175.18543648887635USD
- 2026-12-11: 464.31167646835326USD
- 2026-12-12: 408.046173976593USD
- 2026-12-13: 106.7370874193573USD
- 2026-12-14: 132.48981USD
- 2026-12-15: 153.245018910141USD
- 2026-12-16: 149.06869984931944USD
- 2026-12-17: 121.26186USD
- 2026-12-18: 408.046173976593USD
- 2026-12-19: 460.34595USD
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Check-in must be done by someone who is at least 18 years old.
You'll be required to pay the following fully refundable deposit.
Deposit: GBP 100 per accommodation, per stay
Breakage deposit: GBP 25 per night
Breakage deposit: GBP 25 per night
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- Onsite parties or group events are strictly prohibited
- Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- The extra beds are only recommended for up to 12 year old children.
- Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
- Fee for English breakfast: approximately GBP 15 per person
- Self parking fee: GBP 25 per day
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: GBP 30 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Sauna
Non-smoking rooms
Housekeeping
Banquet facilities
General
Restaurant
Non-smoking rooms
Sauna
Steam room
Spa & wellness centre
Breakfast in the room
Allergy-free room available
Family room
Parking
Parking
Parking Onsite
Services
Housekeeping
Banquet facilities
Luggage storage
Designated smoking area
Express check-in/check-out
24-Hour Front Desk
Activities
Outdoor Furniture
Terrace
Fitness Center (nearby)
Internet
Free wi-fi