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SO/ Auckland - Room
SO/ Auckland - Room
SO/ Auckland - Pool
SO/ Auckland - Restaurant

SO/ Auckland


Amenities

  • Parking

  • Restaurant

  • Swimming pool

  • Business Center

  • Room Service

  • Valet Parking

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Property description

Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find a 24-hour health club, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless...
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At SO/ Auckland, guests praise the central location, modern design, and welcoming staff, with many enjoying the rooftop bar and wellness facilities, while frequent comments note comfortable rooms and beds alongside some noise on lower floors and quirky layouts.

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Facilities

Great

Cleanliness

Clean

Rooms

Modern

Service

Friendly

Location

Central

Dining

Good

Was this helpful?

10

Jodie

IAN-logo

2 weeks ago

·

Stayed 1 night

Great rooms! Quiet and comfortable. The staff were very helpful and friendly.
Great rooms! Quiet and comfortable. The staff were very helpful and friendly.

10

Will

IAN-logo

4 weeks ago

·

Stayed 1 night

Very nice, tidy, cool design great location
Very nice, tidy, cool design great location

10

Natasha

IAN-logo

4 weeks ago

·

Stayed 1 night

One of the best hotels I have stayed at. Clean, unique, and comfortable. Staff were friendly and useful with any needs we had. The highlight was the sauna, spa, pool, and gym.
One of the best hotels I have stayed at. Clean, unique, and comfortable. Staff were friendly and useful with any needs we had. The highlight was the sauna, spa, pool, and gym.

8

Lucy

IAN-logo

4 weeks ago

·

Stayed 2 nights

The room itself was clean and nice. Lacked any real views apart from other hotels and apartments. Told on arrival the sky bar was closed Sunday and Monday so tried to make use of it on the Saturday but was far from a good time. Clearly too busy and understaffed. Most seats reserved outside, felt like we were in the way and settled for two bottles of beer to just get a drink and get out. Poor effort. Breakfast was one of the better parts and had a great selection and very friendly staff, pool facilities were also great but bad signage to actually be able to find the changing rooms. If you want to use the sauna and have a shower after you’ll be walking back through corridors to shower and come back. Mostly a good trip but won’t rush to come back.
The room itself was clean and nice. Lacked any real views apart from other hotels and apartments. Told on arrival the sky bar was closed Sunday and Monday so tried to make use of it on the Saturday but was far from a good time. Clearly too busy and understaffed. Most seats reserved outside, felt like we were in the way and settled for two bottles of beer to just get a drink and get out. Poor effort. Breakfast was one of the better parts and had a great selection and very friendly staff, pool facilities were also great but bad signage to actually be able to find the changing rooms. If you want to use the sauna and have a shower after you’ll be walking back through corridors to shower and come back. Mostly a good trip but won’t rush to come back.

10

Cathleen

IAN-logo

18 Apr 2026

·

Stayed 1 night

The room and the view were wonderful. The location of the hotel is ideal for enjoying shopping, fine dining and the Auckland waterfront. The indoor pool was a much appreciated amenity.
The room and the view were wonderful. The location of the hotel is ideal for enjoying shopping, fine dining and the Auckland waterfront. The indoor pool was a much appreciated amenity.

67 Customs Street East, Auckland, New Zealand

Location

SO/ Auckland is centrally located in Auckland, a 3-minute walk from University of Auckland and 6 minutes by foot from Auckland Ferry Terminal. This family-friendly hotel is 0.4 mi (0.6 km) from Princes Wharf and 0.5 mi (0.8 km) from Spark Arena.

La Cigale Market at Britomart(0.1 Miles)

Queen Street Shopping District(0.1 Miles)

University of Auckland(0.1 Miles)

High Street(0.2 Miles)

Commercial Bay(0.2 Miles)

Queens Wharf(0.2 Miles)

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 00:00

Before 11:00


Good to know

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Optional extras

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