Name: JAM Brussels
Address: Chaussée de Charleroi 132, Chatelain, Brussels, Belgium, Brussels, Brussels-Capital Region, BE
Price range: US$85–US$324 per night
Rating: 8.07

What guests think

At JAM Brussels, travelers highlight a cool industrial style with family-friendly rooms, while common drawbacks include compact, dim spaces, street and corridor noise, limited parking, and occasional maintenance or service issues.

Many guests praise friendly staff, comfortable beds, and a handy tram-linked location away from the busiest tourist areas. Feedback on the rooftop pool, breakfast, and elevators is mixed: fun amenities but often small, crowded, costly, or out of order. Expect a stylish, social stay best for short visits and families who don't mind some urban bustle.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Rooftop bar and a small rooftop pool are popular, though the pool can be crowded or closed and reservations are sometimes needed for the bar. Parking is paid and often full, and the small elevators lead to waits or outages.

Related guest reviews

10

Thomas

14 Sept 2025

·

Stayed 2 nights

The place was super cool, in a cool area and with a great bar. I didn't buy breakfast there and I regret that

10

Vince

10 Jun 2024

·

Stayed 1 night

Nous avons adoré, le roof bar était vraiment excellent

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10

Rene

28 Sept 2024

·

Stayed 1 night

We hebben een fijne overnachting gehad. Fijn dat we de auto voor €15 naast het hotel konden parkeren op een parkeerplaats van het hotel.

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10

Raul

14 Jul 2025

·

Stayed 1 night

Great Hotel and kind staff, with nice rooms, only I don't find space in the hotel parking, and one elevator was not working, also nice location with some good options yo eat even late.

8

Jack

10 Jul 2025

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Stayed 2 nights

The hotel itself is clean unfortunately the elevator was a disaster as it was tiny could only comfortably accommodate 2 people and having 7 floors it was a big let down and required lots of waiting time . Otherwise than that the staff provided top quality service the pool and rooftop bar is the hotels usp and it is lovley and would highly recommend people stay for the pool and bar . The woman serving us drinks on the 5th of July made grate cocktails the rooms were a bit small but overall good value for money

8

Natalie

4 Dec 2023

·

Stayed 3 nights

3 nights in November. Snow outside but was warm in room. Comfy clean bed. Bathroom good. Some noise from neighbouring rooms on the Saturday night. Lots of cafes nearby if you don’t go for hotel breakfast. Easy walk to tramlines into town or totally walkable to Louise area. Nice rooftop bar. Good views. Swimming pool more of an outdoor hot tub and too cold without dressing gowns, etc Sauna is not part of hotel facilities - need to pay extra

6

Rebecca L

15 Feb 2025

·

Stayed 3 nights

The pool was out of order for our entire 4 night stay despite being told it was available to use when we checked in. Clean and convenient otherwise.

8

Kirsten

29 Apr 2024

·

Stayed 2 nights

Wir hatten leider nie die Möglichkeit auf dem Parkplatz des Hotels zu parkieren, da alles immer reserviert war. Parkplatz des Hotels ist günstiger als die öffentlichen Seitenparkplätze. Pro Halbtag haben wir ca. 34 Euro bezahlt.

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10

David

9 Jul 2025

·

Stayed 1 night

Fantastiskt hotell, men hotellets hissar var gamla och den ena var ur funktion. Poolen på taket var fantastisk.

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8

Renaud

14 Aug 2024

·

Stayed 2 nights

J'avais précisé que j'avais besoin d'une place de parking puisqu'il était indiqué qu'il y en avait de disponible, mais à notre arrivée, aucune du week-end. Dommage, parce que sinon l'hôtel est sympa et j'apprécie effectivement que ne soit pas imposé des petites dosettes que cela soit dans les salles de bain qu'au déjeuner afin d'éviter le gaspillage. Les filles ont appréciés la piscine.

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Cleanliness

Many guests found rooms clean, but housekeeping is inconsistent with reports of stained linens, bathroom odors, dust, and occasional insect or bed-bug bites. Overall standards vary by room.

Related guest reviews

8

Davina

20 Aug 2025

·

Stayed 1 night

The room and bathroom were really clean and neat. It was quiet at night. We had dinner at the restaurant downstairs, Kaiju. The food was really good, some shareable and some you can have alone. You need a reservation for the rooftop bar which was a bit of bummer because we didn't know. We ended up going late at night when it cleared out a little and we did get a nice little view of the city. Also highly recommend visiting the new bar across the street, Esencia Cocktail Bar! The owner, Oscar , is very passionate about his bar and serves up some of the best cocktails we've ever had. Overall a great place to stay!

8

Opalyn

20 Aug 2025

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Stayed 2 nights

I left with so many insect bites on my legs.

6

Edward

28 Aug 2023

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Stayed 3 nights

Great location and amenities nearby. If it weren’t for the bed bugs, it would have been an amazing stay. Staff was friendly though and very empathetic to our plight. A/C also helped.

2

Denicha

14 Jan 2024

·

Stayed 3 nights

Hotel looks amazing however on night two we woke up with bug bites all over our body. We informed the hotel staff and they were willing to swap our rooms out and gave us trash bags to go to the laundry mat (no laundry service provided and we had to pay for it). When we go to inspect the other room bedding had hair all over it and makeup. Bed was just made and floor was disgusting. We picked up and just ended our trip early. On the way home my friends had a severe reaction to the bug bites that ended with us spending the night in the hospital. We are on 12 hours of deep cleaning and still waiting on my car to get detailed. Hotel did refund us the entire stay but this hotel is complete trash.

2

assam

29 Dec 2023

·

Stayed 2 nights

Not clean sheets and towels

10

Sari

5 Jan 2026

·

Stayed 3 nights

Schoon en huisdier vriendelijk

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6

Beatrice

23 Feb 2026

·

Stayed 3 nights

The buffet breakfast is quite small and the rooms aren’t really cleaned there was

6

Meng Sear

13 Nov 2025

·

Stayed 1 night

Le lavabo était cassé et juste colmaté Un peu de poussière dans la chambre également et trop sombre

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8

Karlyn

26 Sept 2023

·

Stayed 4 nights

our stay at the Jam hotel was good. The only thing I can fault is that the linens and towels were stained. I only got a very small towel for the shower and it was stained. The room was otherwise basic but clean and comfortable. The location can't be beat and the rooftop bar is lovely.

6

Pinnapha

13 Feb 2025

·

Stayed 3 nights

Morgenmad var skuffende i forhold til prisen. Der var ikke meget at vælge i mellem. Det var alt for dyrt i forhold til hvor lidt der er. Personalet var heller ikke særlig god til at fylde op når der mangler kaffe eller andet. Værelset var meget fint og rent, men efter man tog et bad så begynder badeværelset at lugte af kloak

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Rooms

Industrial-style rooms with comfy beds suit families (bunk/family layouts), but many are small, dark, and poorly soundproofed with street or corridor noise. Wi-Fi can be unreliable and summer stays can be warm due to limited or faulty A/C.

Related guest reviews

2

Gaetan

21 Jun 2023

·

Stayed 1 night

Inacceptable de pas disposer d’un système pour diminuer la température par 30 dehors… en plus la tv ne propose que 5 chaînes alors qu’on peut 38 chaînes…

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8

Elise

11 Apr 2025

·

Stayed 2 nights

Rigtig fint hotel, dejligt værelse. WiFi forbindelsen er meget svag og virker ikke til arbejde

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8

Aurelien Goyeau

13 Nov 2025

·

Stayed 1 night

Ma chambre avait un style sympa mais l isolation phonique est mauvaise.

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6

Trudy

3 Aug 2023

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Stayed 2 nights

Room very dark during daytime even with curtains pulled right back and all lights switched on. Felt very depressing. Light above bath/shower was not working so made showering quite diffcult once shower curtain was closed. Bedside light shade broken. No English TV channels at all, not even News!! Bit dissapointed with room. Thankfully didn't spend too much time in room and went outside to explore beautiful city!

10

Paul

8 Aug 2024

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Stayed 1 night

Really liked this hotel. The decor is very cool with the concrete ceilings and antique style switches, but not too much style over substance. Our room fit five people really nicely. The beds were so comfortable - we all slept really well, and the bed enclosure against the wall was a real hit with the kids. The little roof pool is tiny but a great touch, and they have a fantastic roof bar. On site parking was full when we arrived, but there was plenty of parking available down the side streets nearby.

8

Akhtar

26 Oct 2025

·

Stayed 2 nights

C’était une très belle expérience les enfants ont beaucoup aimé la chambre surtout le lit suspendu

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6

Victor

28 Jun 2023

·

Stayed 2 nights

El hotel está bien, pero las habitaciones sin aire acondicionado y el calor de verano nos derretía

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8

Otávio

28 Sept 2025

·

Stayed 2 nights

Boa estrutura e localização, um pouco fora do centro, mas facil deslocamento de ida e volta. Uma pena a TV não funcionar e o wifi oscilar muito.

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6

Julia

6 Aug 2023

·

Stayed 3 nights

Kult og rustikk hotell, men rommet vart knøttlite så det var så vidt vi klarte åpne kofferten. Det var også veldig lytt og bråkete, så vi slet med å få sove hver eneste natt. Fest i nabobygningen som lå kliss oppi hotellet. Det var også veldig dårlig belysning på rommet. Det var nok sikkert en del av greia, men det er jo en preferanse-ting. To heiser som var sykt små og det var alltid kø til helsen, så endte opp med å ta trappa opp til fjerde etasje hver dag. Ellers var beliggenheten bra og det var god service.

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8

A e

31 May 2024

·

Stayed 2 nights

Room deco is modern but quite noisy as I lived on 2/F. Can clearly hear the sound of the room next to us.

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Service

Service is often friendly and helpful, but responsiveness and consistency vary, with reports of unwelcoming staff, delayed check-in, poor communication, and billing or follow-up issues.

Related guest reviews

6

Jessica

6 May 2024

·

Stayed 1 night

Staff were quite unhelpful and a little rude. Checkin process was fine. Breakfast on the 1st day was fantastic, plenty of food and a wide variety of food. On the 2nd and 3rd day they had run out of most things by 9:30 am. So on the 3rd day I went down earlier at 8:30am and the same thing. Had to ask multiple times for cutlery, napkins, water. they ration out the coffee pods for the machine for which there is often a long queue. Really not worth it. Better off going to the cafe next door. Rooms look very pretty on the surface but lots of wear and tear. Scuff marks and holes in the walls, the shower was good but clearly has seen better days. The shower cubicle wasnt the cleanest either. Little things like toilet roll wasnt topped up. The shower gel in the bathroom was pretty close to empty. Overall nice to look at but doest really perform.

2

Caleb

8 Apr 2023

·

Stayed 2 nights

Hotel had potential but was not accommodating at all with the emergency situation we had and not allowing us to cancel the room or even cancel one night. Asked them to save the room since we couldn’t make it the first night and they obliged but got to checkin and they did not. Then they put us in a smaller room than we booked and paid for and wouldn’t do anything about it. Complained multiple times to hotel and Expedia and kept telling me it was their policy and nothing could be done. So steer clear! You most likely won’t get what you reserved and paid for and they won’t honor anything you ask.

2

Marie-Eve

8 Jul 2024

·

Stayed 2 nights

Je n’ai pu effectuer mon séjour à cause d’un changement de vol. Ils ont refusé d’annuler ma réservation…la première nuit, mais également les nuits suivantes.

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4

Burak

19 Jun 2025

·

Stayed 2 nights

The room assigned was just beside the outside stairs with no view and also time to time noisy. During checkout their system was not working so could not provide invoice and mentioned to provide during the day. No update until 8pm until I had to call and still didnt receive the full invoice. The day later when called again was able to have the invoice of my stay.

10

WARREN

18 Jan 2026

·

Stayed 2 nights

La chambre était top, et les personnes à la réception étaient super sympas

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6

Graciela

22 Apr 2024

·

Stayed 1 night

The front desk personal was not very welcoming during the initial day.

4

Florence

23 Jan 2026

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Stayed 1 night

J’avais la chambre 104. À partir de 3h du matin j’ai entendu des bruits de porte mais ça n’a pas duré plus de 10 minutes. A 4h30 du matin j’ai été réveillée par des bruits au-dessus de ma tête comme si on bougeait des meubles où on passait l’aspirateur. Ça a duré plus de 3/4 d’heure. Il n’y a pas de téléphone dans la chambre donc j’ai appelé le numéro WhatsApp donné sur le site de l’hôtel. Pas de réponse donc j’ai envoyé un message. J’attends toujours la réponse. Un hôtel dans lequel on est réveille la nuit par la maintenance de l’hôtel ne peut être un bon hôtel. Tout le monde m’avait dit du bien de cet hôtel mais c’est plutôt très décevant.

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4

krystal

24 Jul 2023

·

Stayed 1 night

the website states 3PM check-in. We arrived at 3:04PM and were told our room was not ready, but would be in about 5 minutes. After an hour of sitting in the lobby we finally got our room. No services were provided in the mean time for the inconvenience. overall disappointed with this stay.

10

Fernando

13 Oct 2023

·

Stayed 1 night

The staff team… Amazing!!!

10

Vjosana

15 Jul 2024

·

Stayed 1 night

The staff was really friendly, and the room was very clean.

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Location

Set outside the main tourist core but well connected by tram, with cafes, shops, and bakeries nearby; several guests walked to Louise or the center. Some note the immediate area can feel dirty or busy.

Related guest reviews

10

Susanna

16 Apr 2024

·

Stayed 2 nights

Excellent stay. Great room, v.good location. Close to the core in it's own funky neighbourhood. Roof top bar is a destination for locals.

8

Martine

23 Feb 2023

·

Stayed 1 night

Hotel très sympa pour un séjour avec des enfants à quelques stations de tram du centre historique. Accueil et confort agréable. Nous ne sommes restés qu'une nuit et n'avons pas tout testé, notamment le bar du roof top qui avait l'air cool

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10

Traci

15 Jun 2024

·

Stayed 2 nights

Great place to stay in this neighborhood! Super close to the tram stations so easy to get around. Loved it!

10

Valerie

26 Aug 2023

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Stayed 3 nights

We loved staying at Jam. The decor was quirky and it was very clean. It's in a fab central location easily accessible by tram and convenient for the Louisa metro stop. There are also shops, bars and cafes all around the hotel. Staff were very friendly. Definitely recommend as a great place to stay.

10

Monica Adriana

3 Jan 2026

·

Stayed 2 nights

No está cerca de lo turístico

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8

Nazmoon

10 Aug 2023

·

Stayed 1 night

The hotel was great it had a retro feel. Art studio redesigned into a hotel. It was a 25 minute walk from the train station and all uphill, that’s the only downside.

6

NEVAN

4 Jan 2024

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Stayed 2 nights

The real drawback of this property are the area is sits in (very polluted with street litter) and the distance from city center. There are local trains nearby. The hotel itself is dark, with brick walls. The restaurant was closed the entire time we were there which was inconvenient and I selected this hotel because it had a restaurant. The room for 3 was big enough though.

10

Darryl

21 Jul 2025

·

Stayed 1 night

Love the area

8

Abbie

17 Jun 2024

·

Stayed 1 night

We enjoyed our stay at this hotel. In case this helps anyone, the parking is on the street, or the property offers parking for 15 euros just across the street. This area has a lot of shopping and restaurant offerings. It is about a 30-45 minute walk to other historical areas but there are plenty of public transportation options available.

10

Marc

20 Dec 2024

·

Stayed 3 nights

Really trendy hotel. Clean, Quiet and the staff were friendly. Well located for a short walk into town

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Dining

Breakfast feedback is mixed: some praise variety and quality, while others find it basic, limited, or poor value and note items not replenished. On-site dining and rooftop areas can be good, but the restaurant is sometimes closed or reserved.

Related guest reviews

8

Davina

20 Aug 2025

·

Stayed 1 night

The room and bathroom were really clean and neat. It was quiet at night. We had dinner at the restaurant downstairs, Kaiju. The food was really good, some shareable and some you can have alone. You need a reservation for the rooftop bar which was a bit of bummer because we didn't know. We ended up going late at night when it cleared out a little and we did get a nice little view of the city. Also highly recommend visiting the new bar across the street, Esencia Cocktail Bar! The owner, Oscar , is very passionate about his bar and serves up some of the best cocktails we've ever had. Overall a great place to stay!

8

andrea

10 Sept 2023

·

Stayed 3 nights

Hotel is lovely and full of character. Beds comfy and nice touch with coffee maker. Decent location with plenty of places to eat and several bars. Recommend Arion (under 5 mins away) for a relaxed excellent quality dinning experience. Swimming pool nice to relax after busy day walking though a dip pool rather than swimming. Downside there was a private party there so most tables reserved and couldnt relax and enjoy the area. Negatives NOISE we were in room 114 and there was ridiculous amounts of noise from restaurant below when setting up and more importantly until 1 at night. Emptying empty bottles and lots of banging and crashing. Starts again at 6am so frustrating, recommend taking ear plugs.

10

Moussa

21 Oct 2025

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Stayed 2 nights

Le petit-déjeuner est complet, équilibré et aussi bien riches en quantité qu'en qualité. Cependant, pour toutes les personnes comme moi qui ont arrêter le sucre blanc (que ce soit pour boire du café ou du thé), le miel est toutefois une solution alternative à défaut du sucre de canne ou sucre brun. Sinon, le fait qu'il y a des aliments riches en protéines comme les œufs, les flocons d'avoine ou les muesli avec en plus des fruits et quelques légumes (tomates, concombres) rendent le petit-déjeuner agréablement complet et équilibré. Sans parler de la salle à manger qui est conviviale et très stylée (en parfaite adéquation à l'image de l'hôtel sympathique et magnifique que j'ai la chance de l'avoir réservé pour passer au moins 2 nuits à Bruxelles)

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6

WAYNE

21 Mar 2024

·

Stayed 4 nights

The breakfast is really basic and not very tasty. the scrambled eggs are powdery and cold and only starts at 8am. The neighbouring restaurants had better offers for breakfast.

8

Andrew

7 Sept 2025

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Stayed 3 nights

Enjoyable stay at the Jam hotel. Disappointing that the restaurant was closed throughout the visit. We enjoyed the rooftop bar and the design of the hotel and rooms. I’m really interesting area of Brussels.

8

stian

20 Jul 2022

·

Stayed 1 night

Var bra det. Dumt at restauranten ikke var oppe på søndag og mandag.

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8

brigitte

27 Dec 2024

·

Stayed 3 nights

Hôtel satisfaisant et calme. Bonne literie. Par contre, petit déjeuner vraiment trop cher pour les propositions, très décevant. Accueil aimable (sauf au petit-déjeuner).

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8

Oddvar

26 Dec 2025

·

Stayed 2 nights

Første morgen var kaffe noe kald, men dagen etter var den utmerket. Hadde håpet på varme egg, men kalde var ok det og

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8

nela

23 Dec 2022

·

Stayed 1 night

Buena ubicación, nos cobraron 4 euros por hacer check in a medio día, la comida del bar no es buena, el desayuno 15 euros variedad y muy delicioso

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6

Pinnapha

13 Feb 2025

·

Stayed 3 nights

Morgenmad var skuffende i forhold til prisen. Der var ikke meget at vælge i mellem. Det var alt for dyrt i forhold til hvor lidt der er. Personalet var heller ikke særlig god til at fylde op når der mangler kaffe eller andet. Værelset var meget fint og rent, men efter man tog et bad så begynder badeværelset at lugte af kloak

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Month	Average price
January	US$108
February	US$103
March	US$130
April	US$119
May	US$125
June	US$174
July	US$154
August	US$111
September	US$142
October	US$164
November	US$139
December	US$164

Su	Mo	Tu	We	Th	Fr	Sa
				1 $157	2 $137	3 $167
4 $85	5 $127	6 $156	7 $254	8 $137	9 $137	10 $178
11 $97	12 $178	13 $238	14 $324	15 $201	16 $157	17 $167
18 $97	19 $117	20 $136	21 $137	22 $117	23 $117	24 $178
25 $86	26 $127	27 $147	28 $122	29 $117	30 $117	31 $166

JAM Brussels

Prices for JAM Brussels

Monthly average prices

About this property

Location

Room options

Quadruple Room

Family Room (For 5)

Family Room (For 6)

Double Room

Triple Room

Single Room, Accessible

Guest reviews of JAM Brussels

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about JAM Brussels

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21 $116	22 $133	23 $136	24 $149	25 $127	26 $157
27 $95	28 $188	29 $248	30 $193